Sophos EPP Suite Reviews

We primarily use the solution on our endpoints for end-user security. We are planning to move to their new product, the XG.

The central management of the anti-virus features for our end user is a very valuable aspect of the solutions. 

We find it very good as a product. 

In the future, we're looking forward to having a new synchronization firewall on the endpoint.

The management console need improvement. 

I'd address the deployment side. If we could upgrade the deployment side to hand it off to the end-user, it would make it easier, as our campuses are far apart.

We'd appreciate if the solution could offer us assistance with a later deployment.

I've been using the solution for three or four years.

The stability is good. Everything is working fine at the moment.

The scalability is good. Our subscriptions are around 1500, and we have 600 to 700 users deployed. We don't plan to expand on-premises usage and will be moving to the cloud.

I was in touch with technical support last week, with the Phillippine country manager in Venado. So far, their assistance has been very helpful.

We previously used Trend Micro. We replaced it with Sophos. Trend Micro just didn't work for us. There were issues with the management file.

From our initial reporting, the system wasn't difficult to install. We didn't face any complexity or have any problems.

We need about four people for maintenance and deployment because we have different campuses.

We're looking forward to moving to the cloud and replacing our existing firewall when we move to Sophos XG.

I'd rate the solution eight out of ten.

Sophos EPP Suite can be deployed on the cloud and on-premise.

I am using Sophos EPP Suite for security.

The most valuable features of Sophos EPP Suite are the synchronized threat and ransomware protection.

We have to use additional third-party solutions to fill the gaps in the capabilities of Sophos EPP Suite, such as using a mobility scanner. It would be helpful to add this feature.

The synchronization security should be improved or optimizing the use of the Sophos XGS firewall and endpoints. It's unnecessary to activate both web filters in this scenario. More integrated intelligence added to all of the solutions would beneficial.

I have been using Sophos EPP Suite for approximately five years.

The solution is stable.

Sophos EPP Suite is a scalable solution.

We have over 50 Companies, with 30 to 300 Users, that use EPP. About 10 engineers can manage it.

My customers are small and medium-sized.

I rate the scalability of Sophos EPP Suite a seven out of ten.

The support from Sophos EPP Suite is poor. Their support is difficult to get a hold of and takes a long time. The support has been the same for years without improvement.

I rate the support from Sophos EPP Suite a four out of ten.

Neutral

The initial setup of Sophos EPP Suite is of a medium range of difficulty. It took us four days to complete the implementation.

For optimal integration across all layers, it's important to install and configure all solutions appropriately.

We use two people to implement this solution for our customers.

The price of Sophos EPP Suite is reasonable.

have some good presales consultants in Switzerland.

I rate Sophos EPP Suite a seven out of ten.

Sophos EPP Suite is a powerful antivirus. The solution has many applications and a lot of configurations.

The solution’s performance could be improved for the end-users.

I have been using Sophos EPP Suite for five years.

Sophos EPP Suite is a stable solution.

Approximately, 300 users are using the solution in our organization.

We previously used Symantec. We switched to Sophos EPP Suite because it was more powerful than Symantec.

The solution's deployment is easy and doesn't take more than a few minutes.

We pay a yearly licensing fee for the solution.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten.

We use the latest version of Sophos EPP Suite since we have a cloud subscription. We have three technical staff in our organization supporting Sophos EPP Suite. Sophos EPP Suite helps us in protecting our environment.

I would recommend Sophos EPP Suite to other users.

Overall, I rate Sophos EPP Suite an eight out of ten.

We use the product to provide network and device security.

The product is stable and has a user-friendly dashboard. It has good security features. We can control the activities of multiple devices from a single point.

More integration options could be included in Sophos EPP Suite.

We have been using Sophos EPP Suite for a few years.

I rate the platform’s stability a ten out of ten.

We have 100 customers for Sophos.

We contacted the technical support team for basic product implementation.

The initial setup process is complex. It requires an expert engineer to tune and design it. We have a team of four executives for product implementation. The deployment time depends on the client's requirements. It can be deployed on-premises and in the cloud.

The product is inexpensive, and we receive good discount offers from our product partners.

Sophos EPP Suite has good performance and pricing. I recommend it to others and rate it a seven out of ten.

I am using Sophos EPP Suite for protecting the endpoint.

Sophos EPP Suite's most valuable feature is ease of use.

The solution could improve on the resource management, it is a bit heavy on the resources.

I have been using Sophos EPP Suite for approximately two years.

Sophos EPP Suite is stable.

I have found the solution to be scalable.

We have approximately 20 people using the solution in my organization.

The technical support should try to understand the customer inquiry better. There are times we have already explained the issue to the support and they still ask us to try something that we have already tried.

We previously used Windows Defender.

The installation is straightforward and takes approximately five minutes for one endpoint.

We did the implementation ourselves with a team of three. We have five managers, a technical team, and one admin involved with the solution.

We are on an annual license to use the solution.

I rate Sophos EPP Suite a nine out of ten.

We primarily use the solution for all our machines in our labs at the university. We use it for endpoint protection.

With Sophos, the scanning of viruses and scanning of the disk is done silently in the background. 

The solution is a challenge in terms of setting up the rules and managing them.

Since the solution runs silently, you do not know whether the antivirus database has been updated or not. I'm not so sure whether I'm even using an updated antivirus database or if it even scanning every time that I insert a flash disk. I just need that scan and I need to know it's happening. I'm not getting that. 

Even if it does a scan, I don't know if hazards have been dealt with. For example, did it clean the disk after it scanned it? In other products, it's much more clear. There needs to be some sort of report that lets you know if it's running if it found something, and what it did with it, etc. 

We're concerned the Sophos partners may not necessarily have the right skill sets to deploy the solution in a way that meets our expectations.

The solution is not easy to use in comparison to other endpoint security solutions.

I've been using the solution for almost a year.

The vendor that marketed the solution to us told us that they were 100% sure that the solution would cover us in all areas. However, with the challenges we've had, I'm not sure if I can speak to the stability of the solution.

The solution is scalable.

We haven't been satisfied with technical support. We opened up a ticket which they closed without giving us a satisfactory answer.

The initial setup for us was complex. We had a vendor assist us and I don't think they had the proper expertise required to customize the solution in a way that would meet our expectations. Deployment took about two weeks.

We had a third party vendor assist us with the implementation.

We use the on-premises deployment model.

Our experience with Sophos has been mixed. They need to follow up with their local partners to ensure whatever issues their clients are having are resolved. At this point, I wouldn't recommend the solution to others.

I'd rate the solution five out of ten. Earlier, when we installed the solution, we didn't have too many challenges. Challenges didn't start until we started getting reports of people having viruses on their computers when Sophos was running, which makes me concerned that it isn't a secure solution.

Its primary use is for endpoint protection. 

Reduced our exposure to cyber risk while working from home during the pandemic.

It is doing its job. We use it for standard antivirus purposes and for making sure that people aren't downloading infected attachments. 

Because we use the cloud version, it is easy to maintain. We don't have to do anything to really maintain it. It gets updated automatically.

We use cloud services quite a bit. Therefore, I would like to see integration with other security tools besides endpoint so that I'm not managing different tools separately. I would prefer to have a single security solution for my laptop and for managing other security things like passwords.

I have been using this solution for over two years.

It is quite stable.

We haven't really tested the scalability because we are a small firm. We have just a few installations.

We haven't directly interacted with them. It is easy enough to self administer, so we haven't had the need to contact technical support.

It is very easy to set up.

Its installation is simple enough. We just installed it ourselves.

Price could always be lower of course, but I feel it is good value.

I would recommend this solution. It is a good solution for small firms that don't have very sophisticated requirements. If you are a large firm with a lot of specific requirements, then obviously, you need to do your homework, but for a small firm, it is fine. It is easy to install and administer.

I would rate Sophos EPP Suite an eight out of ten.

We are a solution provider, and this is one of the products that we provide to our customers.

This solution is used for endpoint security at our customers' production sites. We do have a few individual users, but the majority of our deployments are business customers.

We have a cloud-based deployment.

The most valuable feature is the ability to centrally manage the total security environment, including the firewall.

This solution integrates well with the other Sophos components. Together, they provide synchronized security. 

I would like to have more logging features to help more deeply analyze traffic. This would provide us with more control over the products, incidents, issues, and so on.

It would be helpful to have more control of the devices attached to the desktop, giving us better visibility and manageability. This would help us to prevent Traversal attacks, where the user can plug in external USB devices, for example.

I have had issues with respect to stability, but I think that the problem I encountered was due to an operating system issue. For example, when the operating system gets an update from Microsoft, sometimes an issue will appear that must be checked and monitored.

Generally, this solution is quite stable.

We have two or three people who use this solution in our office.

We have contacted technical support for incidents, and we have received good support from Sophos.

The complexity of the initial setup depends on the environment.

For our residential users, the setup is easy.

For our corporate users, it is better to be introduced to the product through certification or online training. It is best to be trained before starting the installation.

Over the past few years, the installation process has changed and become easier.

I would rate this solution a nine out of ten.