Sophos EPP Suite Reviews

We use the solution for endpoint security to protect critical positions within our organization. This involves securing connectivity and network access for these positions. Due to the pandemic, we had to limit on-site operations, but now we plan to extend this security to other users as well, including normal users. This expansion will include firewall protection for endpoints to ensure comprehensive network security.

We were concerned about the threat posed by malware. The product's effectiveness in addressing this threat and capturing it within the network has been quite helpful.

The product's resource utilization is a concern, especially regarding memory usage on systems with older specifications such as lower memory and less powerful processors. Installing the product on these systems can lead to slowdowns due to resource consumption. If the product's resource demands can be reduced, it would greatly improve the user experience, especially for end users with less powerful hardware. 

I have worked with Sophos EPP Suite for almost five years.

I would rate the stability eight out of ten. 

There are no issues with scalability, so I will rate it an eight out of ten.

We seek support for the product through a local vendor who in turn contacts Sophos.

Sophos is quite cost-effective for our organization’s needs. It also has local support and that is why we use it, compared to other software like Cisco. 

The initial setup is straightforward. 

While currently, we don’t need assistance, in the future, we might require assistance from integrators or other solution providers due to the increasing complexity of our organization. As we move towards face-to-face setups, additional requirements might arise.

I would rate the price a seven out of ten, for its cost-effectiveness.

I would rate the product an eight out of ten, overall. 

We use the solution for our internal antivirus protection and traceability. One of the main reasons we use the solution is to identify problems in case of any issues with the endpoint or cyber-attacks.

The product’s selling point is its ability to protect against zero-day threats and its integration with the firewall.

We do not quite like the product. There are a lot of limitations to it. It is a hassle every time we want to unlock it. We need to uninstall the license to move to another endpoint. It is troublesome to uninstall too.

Sometimes, we need to call support because the product doesn’t work properly. There are limitations to the product’s analytics and traceability too.

I have been using the product for about two years.

We face glitches occasionally, but it is not too frequent.

About 20 people use the solution in our organization.

The customer support is okay.

Before Sophos, we used Kaspersky.

The initial setup is simple.

The pricing is not cheap. When compared to Fortinet, the renewal and subscription is quite expensive. I rate the pricing a two or three out of ten.

The solution is cloud-based. I rate the solution a five out of ten.

Sophos EPP Suite can be deployed on the cloud and on-premise.

I am using Sophos EPP Suite for security.

The most valuable features of Sophos EPP Suite are the synchronized threat and ransomware protection.

We have to use additional third-party solutions to fill the gaps in the capabilities of Sophos EPP Suite, such as using a mobility scanner. It would be helpful to add this feature.

The synchronization security should be improved or optimizing the use of the Sophos XGS firewall and endpoints. It's unnecessary to activate both web filters in this scenario. More integrated intelligence added to all of the solutions would beneficial.

I have been using Sophos EPP Suite for approximately five years.

The solution is stable.

Sophos EPP Suite is a scalable solution.

We have over 50 Companies, with 30 to 300 Users, that use EPP. About 10 engineers can manage it.

My customers are small and medium-sized.

I rate the scalability of Sophos EPP Suite a seven out of ten.

The support from Sophos EPP Suite is poor. Their support is difficult to get a hold of and takes a long time. The support has been the same for years without improvement.

I rate the support from Sophos EPP Suite a four out of ten.

Neutral

The initial setup of Sophos EPP Suite is of a medium range of difficulty. It took us four days to complete the implementation.

For optimal integration across all layers, it's important to install and configure all solutions appropriately.

We use two people to implement this solution for our customers.

The price of Sophos EPP Suite is reasonable.

have some good presales consultants in Switzerland.

I rate Sophos EPP Suite a seven out of ten.

I use Sophos EPP Suite to detect and remove malware on my computer. I'm not even aware that there's malware, but when I check the logs, I see a lot of vulnerabilities and unwanted sites. Sophos EPP Suite is software that blocks unwanted sites and vulnerabilities by itself.

What I like best about Sophos EPP Suite is that it's a good product. What's nice about it is that after I installed it on my computer, the tool detects and eliminates most of the problems, malware, and vulnerabilities. It works very well and is very efficient because it doesn't use up many resources from my computer.

For me, Sophos EPP Suite is the best security and antivirus solution. In terms of its endpoint capabilities, I'm unable to comment on other Sophos security devices, but it seems Sophos EPP Suite has a next-generation firewall feature, though I didn't use it, and it may not be comparable to other next-generation firewalls. My current firewall is a next-generation firewall from Fortinet, and it's the best firewall for me in terms of cost and security, but for endpoint protection, I use Sophos EPP Suite, and it has the best security for my device. The tool is also good for organizations. It's the best tool.

One area for improvement in Sophos EPP Suite is the support response time, particularly of the management team. It could be faster because I only got a response from the manager after a few days. If you open a case directly from the website, the response from the technical support agent may have been faster. I didn't open the request from the website, so that could be the reason why the response time took longer.

I've been using Sophos EPP Suite for two years.

Sophos EPP Suite is a stable tool. It's been two years since I started using it, and I didn't experience any issues with it.

Sophos EPP Suite is a scalable tool, but it would depend on the license you have. You need to increase your license to scale Sophos EPP Suite.

The Sophos EPP Suite technical support I received was good. It wasn't excellent because you get a reply from support after a few days, so it could be faster. How fast the response is would depend on the case urgency, but in terms of support, Cisco gives the best support in general because the team responds to you immediately.

Setting up Sophos EPP Suite was a straightforward process because it was just a matter of clicks. It's simple to deploy because you can do it via email. You can send and deploy Sophos EPP Suite via email, and you can even send it through other options via links. You have a lot of options available to deploy the agent on all computers. If you have AD, you can check that everything works.

Sophos EPP Suite is easy to deploy even for a customer or even if a user has basic computer security. If you can install basic software on your computer, then you can also install the Sophos EPP Suite agent.

For me, the initial setup for the tool isn't complicated, but in terms of software compatibility, there could be some issues, especially if your operating system is old, for example, your device is on Windows XP, so Sophos EPP Suite may not be compatible.

Every software needs an updated operating system for compatibility and easy installation. You may need to update your operating system to the latest version to meet Sophos EPP Suite specifications, and you'll probably need the help of your IT or IT security team. If the tool is compatible with your current operating system, then it can be easily deployed. It can be easily deployed from Central.

When Sophos EPP Suite was set up in the company, I was an integrator, and it was a good experience for me.

My company has a yearly license agreement with Sophos EPP Suite.

An antivirus and endpoint security solution I use is Sophos EPP Suite. I use it for personal purposes, and I'm using the latest version because it's cloud-based, so it self-updates.

I deployed Sophos EPP Suite for twenty-five users, but overall, my company deployed the tool for about one hundred users.

The number of staff required for the deployment and maintenance of Sophos EPP Suite depends on the company, the scale of the organization, and the project. You may need one or two experts to guide general IT staff, or you can use one expert with the skill of upgrading the operating system when needed and deploying the Sophos EPP Suite agent. If you have an expert in the company who can manage Sophos Central, then that person would be enough for deploying and maintaining the tool.

I would recommend Sophos EPP Suite to others who want to start using it because it's the best product.

I'm giving Sophos EPP Suite a score of nine because it's a good tool for me.

Sophos EPP Suite is used for endpoint security.

The most valuable features of Sophos EPP Suite are the detection capability, machine learning, ransomware protection, and live response.

Sophos EPP Suite could improve by decreasing the number of resources it uses. There are other solutions that use one-fifth of the resources.

I have been using Sophos EPP Suite for approximately two years.

Sophos EPP Suite is a stable solution.

I rate the stability of Sophos EPP Suite a four out of five.

We have approximately 25,000 users using this solution in my company.

The support from Sophos EPP Suite is very good. They handle any ticket we have had with professionalism. 

I rate the support from Sophos EPP Suite a five out of five.

Positive

I previously used Trend Micro. Sophos EPP Suite is better because it is a single platform for managing. For example, you can manage your endpoints and access.

The initial setup of Sophos EPP Suite is done by creating an account with Sophos. Then we download and install it into the Windows platform or a network platform. It is an easy installation but it takes a long time.

We did the implementation of Sophos EPP Suite with our team of 20 engineers.

I rate the price of Sophos EPP Suite a four out of five.

I rate Sophos EPP Suite a nine out of ten.

We use the product to protect our endpoints, including PCs, laptops, and servers, from threats like malware, viruses, and grayware. It is a smart and well-integrated solution. 

The most valuable aspect of the product is stability, particularly when properly sized for endpoint use.

There could be more integration included in Sophos EPP Suite.

I rate the platform's stability a ten out of ten.

We have ten companies as our customers for Sophos EPP Suite. It is a scalable platform.

The technical team is very smart, intelligent, and helpful.

I followed the step-by-step on cloud implementation process mentioned in their technical documentation.

We've explored various vendors like Sophos and Kaspersky, among others, to meet our security needs.

Our experience with Sophos has been notable; it's database-driven and efficiently integrates to inspect and protect us against biases, malware, and attacks. It is a good solution for smaller companies. One key feature is the seamless integration between Sophos EPP Suite and the firewall. When a compromised host is identified, this information is swiftly relayed to the firewall, enabling proactive protection for other endpoints and machines across our network.

I rate Sophos EPP Suite a ten out of ten. It is a useful tool in terms of availability. We can renew or buy new licenses within a minute.

We use Sophos EPP Suite as an antivirus software for our computers.

The platform's most valuable features are online accessibility and mobile device protection.

Sophos EPP Suite's support services need improvement. They take a long time to reply to queries every time.

We have been using Sophos EPP Suite for five years.

We never encounter system downtime. I rate Sophos EPP Suite's stability a ten out of ten.

It is a scalable platform. I rate its scalability a nine out of ten.

We are using NOD32 as well. In comparison, Sophos EPP Suite is better in terms of accessibility. We can manage all the devices from anywhere. It also integrates well with Sophos Firewall.

The initial setup is easy. It took around two weeks to deploy 100 computers.

The platform is expensive but worth it. There are other more costly solutions. I rate its pricing a five out of ten.

If you are looking for a reliable endpoint platform, I recommend Sophos EPP Suite. I rate it a nine out of ten.

I use this solution to protect my endpoints from malware, ransomware, and viruses. My company also implements this solution for some of our customers. 

The web control and the application control are two good features. 

My use case is very, very simple. The solution gives me protection from the latest attacks, and visibility into the cloud. I don't have any integration use cases, so from our enrollment perspective, I would say maybe it could be a little lighter in terms of agent usage so that there is less computer utilization.

I started using this solution recently, about four or five months ago. 

It's a stable product. So far, I haven't had any issues from an endpoint perspective with it blocking something that I'm trying to use, or anything of that sort. 

Around 10 people are using this solution in my company. It's definitely scalable. I know people who are using it for over 500,000 users.

I don't plan to increase its capacity because my number of users won't be increasing much, so I would rather look at moving from endpoint protection to VDR. Then I would have the basic protection, and on top of that I would get the Zero-day endpoint protection and advanced protection for user-less attacks.

If we require any support for integration, performance, or product-related issues, we reach out to technical support. We have been surprised that they have continued to improve their services in terms of response time and everything else.

I would rate the support as a five out of five. 

I used McAfee before I switched to this solution. I wanted to use this product to get our team used to it since we give it to our customers. Our renewal for McAfee came up, and I started looking for something we could install and manage centrally because previously, we were working with single-user legacies and standalone endpoints. I wanted something that was corporate-friendly and manageable.

The setup was very straightforward. First, you need to have an account, and then you just install the agents, and communication between the cloud and the agents happens.

I'm the technical person, so I did the implementation. It took me about a day. I would rate the setup as a four out of five because there is always room for improvement. 

Since it is a cloud product, updates happen automatically. The only thing is that from time to time, an update happens, and the agent does not automatically restart, so it requires a restart.

If you compare this to other solutions from a pricing perspective, the enterprise version of Sophos turns out to be cost-effective. For example, if you currently have endpoint protection from Felix, Sophos would be comparatively cost-effective. In terms of the difference, I would say around 15% to 20%. I would rate the pricing as a four out of five. 

My advice to those considering this solution would be to look for compatibility with the operating system. If you have a heterogeneous environment like Linux or Aqua, make sure they're compatible in terms of version support and everything. Nowadays, endpoint protection is quite mature for almost all of the ends, so the only thing you need to look at is the compatibility. Otherwise, it's simple because most of the time the server management is the most difficult thing, but it's all taken care of in the cloud version, so you don't have to do anything. You just install the license and push the policies on the central server. 

I would rate this solution as a nine out of ten.