Sophos EPP Suite Reviews

I deploy the solution on multiple EPP sites and firewalls. 

Sophos EPP Suite's best feature is that the endpoints and firewalls remain synced. The aforementioned synchronization casts a multi-layer security. When I use a firewall or Kaspersky, this synchronization is unavailable. Sophos EPP Suite has a useful expert prevention feature that prevents ransomware attacks. The solution also helps me review multiple technical reports. 

Sophos EPP Suite focuses completely on security and lacks managerial features or a management console. Competitors like Kaspersky have management control over endpoints. With Sophos EPP Suite, inventory cannot be checked, and external applications cannot be installed. 

In the future version, a virtual patching feature can be included. 

I have been using Sophos EPP Suite for five years. 

I am satisfied with the stability of the solution. 

Sophos EPP Suite is a competitive and affordable solution. The product is adaptable in economically weak countries, too. 

The solution's threat response feature is very productive. You not only get a response but also a root cause analysis. In my five years of experience with the product, I have never witnessed a compromised system with Sophos EPP Suite. In comparison, Kaspersky has been less successful in mitigating attacks. 

When using the suite's Sophos MDR for root protection and threat response, if a solution doesn't respond properly due to missing configuration, the solution can recommend the best configuration for a sharp response on time as per the product's capability.  

I would definitely recommend Sophos EPP Suite to others. The product has AI-driven and deep-security features. I would rate the solution a nine out of ten. 

Sophos EPP Suite is a powerful antivirus. The solution has many applications and a lot of configurations.

The solution’s performance could be improved for the end-users.

I have been using Sophos EPP Suite for five years.

Sophos EPP Suite is a stable solution.

Approximately, 300 users are using the solution in our organization.

We previously used Symantec. We switched to Sophos EPP Suite because it was more powerful than Symantec.

The solution's deployment is easy and doesn't take more than a few minutes.

We pay a yearly licensing fee for the solution.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten.

We use the latest version of Sophos EPP Suite since we have a cloud subscription. We have three technical staff in our organization supporting Sophos EPP Suite. Sophos EPP Suite helps us in protecting our environment.

I would recommend Sophos EPP Suite to other users.

Overall, I rate Sophos EPP Suite an eight out of ten.

We use the product to provide network and device security.

The product is stable and has a user-friendly dashboard. It has good security features. We can control the activities of multiple devices from a single point.

More integration options could be included in Sophos EPP Suite.

We have been using Sophos EPP Suite for a few years.

I rate the platform’s stability a ten out of ten.

We have 100 customers for Sophos.

We contacted the technical support team for basic product implementation.

The initial setup process is complex. It requires an expert engineer to tune and design it. We have a team of four executives for product implementation. The deployment time depends on the client's requirements. It can be deployed on-premises and in the cloud.

The product is inexpensive, and we receive good discount offers from our product partners.

Sophos EPP Suite has good performance and pricing. I recommend it to others and rate it a seven out of ten.

The solution is useful for security purposes. It can also be used for minor web filtering. It has very minor DLP features.

The encryption features are not as good as McAfee's. Sophos can only do the entire encryption of a hard disk, whereas McAfee can do file encryption, too. The product should introduce file encryption features. McAfee provides a key for encryption. We can still decrypt the file using the key if the encryption is not connected to the server. Sophos could provide such features.

I have been using the solution for almost two years.

The tool’s scalability is good. It supports both Windows and Mac versions. However, it consumes more resources for the Windows system.

Whenever we call, we can’t reach the principal support engineer. It takes some time to reach the engineer. Maybe this is due to a lack of resources. When we call McAfee’s support, we talk to the engineer immediately.

The initial setup is quite straightforward. DLP configuration is also quite straightforward.

To deploy the tool, we can’t push it from the console or cloud. We must install it manually or push it using Microsoft SCCM or other third-party tools. Then, we must configure accordingly and filter whatever is necessary.

If a user wants a less intensive solution that doesn’t focus a lot on DLPs and encryption, they can choose Sophos EPP Suite. If they need a quick solution for DLP, McAfee is the best choice. People who want to use the product must have at least 8 GB RAM. It is a resource-intensive tool. We should be careful with legacy systems. We cannot use older versions of the operating systems. Overall, I rate the product a seven out of ten.

This solution is a combination of two products, along with the additional EDR. It has the Endpoint plus Intercept X, which is more for ransomware and the anti-exploit with the EDR on top of it. I'm the engineering manager and we are customers of Sophos EPP Suite. 

The cloud management is great. The whole solution is easy to use and simple.

Additional security is always good; it would be helpful if the technical support could be improved.

I've been using this solution for four years. 

The solution is stable. 

The solution is scalable. 

Technical support could be improved - quicker and better. Support is the bad side of Sophos. 

The initial setup is very easy, it took a few days and we did it ourselves. We have around 300 users in the company. An IT person can implement easily and there is documentation available for the configuration.

They offer an annual and monthly subscription and we chose to go with the annual one. 

We're Sophos partners for Africa, primarily in the Ivory Coast. We decided to use it first for testing purposes before proposing it to our customers as an option for them.

It's a good product. 

It's very simple to use. The managing of the endpoints is very easy.

The product offers great protection.

In my country, having an on-premises deployment model is preferred. In this part of the world, on-premises is still the way many companies want to go. Therefore, they should supply some sort of option that allows for that reality.

I've been using the solution for about two years at this point.

The solution is very stable. There aren't really any bugs or glitches. It doesn't crash or freeze. It's pretty good.

It's scalable due to the fact that it is on the cloud. With the cloud deployment, it is not your problem to think about how many CPUs you must use or how many hard drives you need. It makes everything very easy.

Currently, we have less than 20 users on the solution. We may increase usage in the future as we continue to work with the product.

I've worked with Sophos technical support in the past, however, never directly on endpoint issues. Therefore I can't directly speak to their knowledge or responsiveness when issues arise.

I can't really discuss this, as I'm not the decision-maker at my company. I'm not sure if another solution was used previously.

As a cloud product, there isn't really an installation. It's pretty straightforward. You can click on an icon on the user station and all the management from the cloud is right there.

In terms of deployment, it depends on the local platform of the customers. We have about 20 users and we were able to set everything up in less than one hour.

I handled the implementation myself. I'm a Sophos architect engineer. I didn't need the assistance of an outside consultant or integrator.

I'm not quite sure how the pricing or licensing works.

We're a Sophos partner. We have a business relationship with the company.

I would recommend the solution.

Overall, I would rate it eight out of ten.

My focus with this solution has been on the firewall and endpoint protection. The  ransomware protection technique and pattern of detecting the malware happens using behavioral analysis. It then looks at where the attack is directed and which command and control servers are connected with that malware or that application. We are partners with Sophos and I'm a Sophos-certified technician. 

Synchronized security is a great feature. Basically, my firewall knows exactly what is happening in my endpoint. It takes my production level one step higher. The 100% application visibility means that questions are asked: What are the types of application in my endpoint which are attending to that cloud server? Is it for any command and control server or a genuine site? That type of thing. That flows onto the quality control in XG Firewall which checks whether there is any malicious activity present in the system so I can control access of that system.

The one challenge of this product is the lack of support. I know they are busy but the response time should be quicker. Even if they had someone to just pick the call up and then generate the cases, that would be an improvement. It could be like Cyberoam where they have one dedicated person who receives the calls and generates the case for the customer and then the engineer responds. With Sophos you can wait on the phone for two to three hours before you get anybody from the technical support team. It's a real challenge. 

For endpoint, if they could add the start and stop scanning or abort scanning button to the endpoints, that would be an improvement. Sometimes what happens is that the scan is being used but my system is slow and I have to do some urgent work, but I'm not able to pause the scan. I have to forcefully restart it or try something else. The inclusion of a feature like that would be helpful for end users. 

I've been using this solution for the past year. 

The solution is stable.

The scalability of the solution is good. 

The initial setup is easy but I never recommend anyone do it by themselves first time round because the setup is hardest for the level-one users who haven't used the firewall before. For anyone who is experienced it's not a problem. I implemented the solution for us. 

The price of the product is relatively high compared to other solutions. 

We might increase usage down the track but not for now, things are very uncertain with the coronavirus. If there was a guide available, that would be helpful for securing of the network. 

I would rate this solution an eight out of 10. 

We are a solution provider and the Sophos EPP Suite is one of the security products that we use to provide service to our clients. We primarily use it for endpoint protection.

The most valuable feature is the central administration and management.

The central monitoring capability is helpful.

It is easy to configure.

Technical support needs to be improved.

In the future, I would like to see better third-party integration so that it can work in conjunction with our ticket system.

We have about three years of experience with this product.

In terms of stability, we have not had any problems.

We are satisfied with the scalability.

The technical support offered by Sophos is very poor.

The initial setup is complex and the deployment will take approximately one month.

In summary, this is a good product and I recommend it.

I would rate this solution a nine out of ten.