Try our new research platform with insights from 80,000+ expert users
Pre-Sales at Comstar - Information Systems Associates Ltd.
Real User
Top 20
Offers multi-layer security through synchronization between endpoints and firewalls
Pros and Cons
  • "Sophos EPP Suite's best feature is that the endpoints and firewalls remain synced."
  • "With Sophos EPP Suite, inventory cannot be checked, and external applications cannot be installed."

What is our primary use case?

I deploy the solution on multiple EPP sites and firewalls. 

What is most valuable?

Sophos EPP Suite's best feature is that the endpoints and firewalls remain synced. The aforementioned synchronization casts a multi-layer security. When I use a firewall or Kaspersky, this synchronization is unavailable. Sophos EPP Suite has a useful expert prevention feature that prevents ransomware attacks. The solution also helps me review multiple technical reports. 

What needs improvement?

Sophos EPP Suite focuses completely on security and lacks managerial features or a management console. Competitors like Kaspersky have management control over endpoints. With Sophos EPP Suite, inventory cannot be checked, and external applications cannot be installed. 

In the future version, a virtual patching feature can be included. 

For how long have I used the solution?

I have been using Sophos EPP Suite for five years. 

Buyer's Guide
Sophos EPP Suite
October 2025
Learn what your peers think about Sophos EPP Suite. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,098 professionals have used our research since 2012.

What do I think about the stability of the solution?

I am satisfied with the stability of the solution. 

What's my experience with pricing, setup cost, and licensing?

Sophos EPP Suite is a competitive and affordable solution. The product is adaptable in economically weak countries, too. 

What other advice do I have?

The solution's threat response feature is very productive. You not only get a response but also a root cause analysis. In my five years of experience with the product, I have never witnessed a compromised system with Sophos EPP Suite. In comparison, Kaspersky has been less successful in mitigating attacks. 

When using the suite's Sophos MDR for root protection and threat response, if a solution doesn't respond properly due to missing configuration, the solution can recommend the best configuration for a sharp response on time as per the product's capability.  

I would definitely recommend Sophos EPP Suite to others. The product has AI-driven and deep-security features. I would rate the solution a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Eman Taky - PeerSpot reviewer
IT operation manager at Kn
Real User
Top 5
A stable and powerful antivirus that has an easy deployment process
Pros and Cons
  • "Sophos EPP Suite is a powerful antivirus."
  • "The solution’s performance could be improved for the end-users."

What is most valuable?

Sophos EPP Suite is a powerful antivirus. The solution has many applications and a lot of configurations.

What needs improvement?

The solution’s performance could be improved for the end-users.

For how long have I used the solution?

I have been using Sophos EPP Suite for five years.

What do I think about the stability of the solution?

Sophos EPP Suite is a stable solution.

What do I think about the scalability of the solution?

Approximately, 300 users are using the solution in our organization.

Which solution did I use previously and why did I switch?

We previously used Symantec. We switched to Sophos EPP Suite because it was more powerful than Symantec.

How was the initial setup?

The solution's deployment is easy and doesn't take more than a few minutes.

What's my experience with pricing, setup cost, and licensing?

We pay a yearly licensing fee for the solution.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten.

What other advice do I have?

We use the latest version of Sophos EPP Suite since we have a cloud subscription. We have three technical staff in our organization supporting Sophos EPP Suite. Sophos EPP Suite helps us in protecting our environment.

I would recommend Sophos EPP Suite to other users.

Overall, I rate Sophos EPP Suite an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Sophos EPP Suite
October 2025
Learn what your peers think about Sophos EPP Suite. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,098 professionals have used our research since 2012.
Abdo Alkateeb - PeerSpot reviewer
Sales manager at Mayasoft Technology
Real User
Top 5
Has a user-friendly dashboard and good security features
Pros and Cons
  • "The product is stable and has a user-friendly dashboard. It has good security features."
  • "More integration options could be included in Sophos EPP Suite."

What is our primary use case?

We use the product to provide network and device security.

What is most valuable?

The product is stable and has a user-friendly dashboard. It has good security features. We can control the activities of multiple devices from a single point.

What needs improvement?

More integration options could be included in Sophos EPP Suite.

For how long have I used the solution?

We have been using Sophos EPP Suite for a few years.

What do I think about the stability of the solution?

I rate the platform’s stability a ten out of ten.

What do I think about the scalability of the solution?

We have 100 customers for Sophos.

How are customer service and support?

We contacted the technical support team for basic product implementation.

How was the initial setup?

The initial setup process is complex. It requires an expert engineer to tune and design it. We have a team of four executives for product implementation. The deployment time depends on the client's requirements. It can be deployed on-premises and in the cloud.

What's my experience with pricing, setup cost, and licensing?

The product is inexpensive, and we receive good discount offers from our product partners.

What other advice do I have?

Sophos EPP Suite has good performance and pricing. I recommend it to others and rate it a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Security Engineer at Mavisco Resources Sdn Bhd
Reseller
Top 5Leaderboard
The solution is scalable and easy to deploy, but it is resource-intensive, and it is not easy to reach the support engineers
Pros and Cons
  • "The solution is useful for security purposes."
  • "The encryption features are not as good as McAfee's."

What is most valuable?

The solution is useful for security purposes. It can also be used for minor web filtering. It has very minor DLP features.

What needs improvement?

The encryption features are not as good as McAfee's. Sophos can only do the entire encryption of a hard disk, whereas McAfee can do file encryption, too. The product should introduce file encryption features. McAfee provides a key for encryption. We can still decrypt the file using the key if the encryption is not connected to the server. Sophos could provide such features.

For how long have I used the solution?

I have been using the solution for almost two years.

What do I think about the scalability of the solution?

The tool’s scalability is good. It supports both Windows and Mac versions. However, it consumes more resources for the Windows system.

How are customer service and support?

Whenever we call, we can’t reach the principal support engineer. It takes some time to reach the engineer. Maybe this is due to a lack of resources. When we call McAfee’s support, we talk to the engineer immediately.

How was the initial setup?

The initial setup is quite straightforward. DLP configuration is also quite straightforward.

What about the implementation team?

To deploy the tool, we can’t push it from the console or cloud. We must install it manually or push it using Microsoft SCCM or other third-party tools. Then, we must configure accordingly and filter whatever is necessary.

What other advice do I have?

If a user wants a less intensive solution that doesn’t focus a lot on DLPs and encryption, they can choose Sophos EPP Suite. If they need a quick solution for DLP, McAfee is the best choice. People who want to use the product must have at least 8 GB RAM. It is a resource-intensive tool. We should be careful with legacy systems. We cannot use older versions of the operating systems. Overall, I rate the product a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1629057 - PeerSpot reviewer
Engineering Manager at a manufacturing company with 51-200 employees
Real User
Great cloud management; easy to use, stable and scalable
Pros and Cons
  • "Great cloud management."
  • "Technical support needs to be improved."

What is our primary use case?

This solution is a combination of two products, along with the additional EDR. It has the Endpoint plus Intercept X, which is more for ransomware and the anti-exploit with the EDR on top of it. I'm the engineering manager and we are customers of Sophos EPP Suite. 

What is most valuable?

The cloud management is great. The whole solution is easy to use and simple.

What needs improvement?

Additional security is always good; it would be helpful if the technical support could be improved.

For how long have I used the solution?

I've been using this solution for four years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and technical support?

Technical support could be improved - quicker and better. Support is the bad side of Sophos. 

How was the initial setup?

The initial setup is very easy, it took a few days and we did it ourselves. We have around 300 users in the company. An IT person can implement easily and there is documentation available for the configuration.

What's my experience with pricing, setup cost, and licensing?

They offer an annual and monthly subscription and we chose to go with the annual one. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Roberto Pastorino - PeerSpot reviewer
Network and Cybersecurity Consultant at a tech services company with 11-50 employees
Real User
Top 20
Good support, easy to scale, and stable
Pros and Cons
  • "This product is quite stable and there are no problems with it."
  • "Sophos is lacking in the granularity of optimization, so having more control would be better."

What is our primary use case?

We are a solution provider and this is one of the products that we provide for our clients.

What is most valuable?

This product is primarily used for endpoint protection, like an antivirus.

What needs improvement?

Sophos is lacking in the granularity of optimization, so having more control would be better.

For how long have I used the solution?

I have been dealing with Sophos EPP Suite for approximately two years.

What do I think about the stability of the solution?

This product is quite stable and there are no problems with it.

What do I think about the scalability of the solution?

The solution is quite easy to scale, although we use it primarily for small shops. Our clients have between 200 and 300 users.

How are customer service and technical support?

Sophos has Italian-based support, so it is quite easy to deal with them. They are very easy to get along with.

How was the initial setup?

I have not been involved in the setup process. Rather, I manage products that have already been installed.

What about the implementation team?

The installation is usually carried out by the end-users.

What's my experience with pricing, setup cost, and licensing?

Sophos is cheaper than some competing products.

What other advice do I have?

In summary, this is a good product and I'm quite happy with it when it works. It is one that I can recommend.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Boris Yenoa - PeerSpot reviewer
Technician at 3R Technologie
Real User
Scalable, easy to use, and quite stable
Pros and Cons
  • "It's very simple to use. The managing of the endpoints is very easy."
  • "In my country, having an on-premises deployment model is preferred. In this part of the world, on-premises is still the way many companies want to go. Therefore, they should supply some sort of option that allows for that reality."

What is our primary use case?

We're Sophos partners for Africa, primarily in the Ivory Coast. We decided to use it first for testing purposes before proposing it to our customers as an option for them.

What is most valuable?

It's a good product. 

It's very simple to use. The managing of the endpoints is very easy.

The product offers great protection.

What needs improvement?

In my country, having an on-premises deployment model is preferred. In this part of the world, on-premises is still the way many companies want to go. Therefore, they should supply some sort of option that allows for that reality.

For how long have I used the solution?

I've been using the solution for about two years at this point.

What do I think about the stability of the solution?

The solution is very stable. There aren't really any bugs or glitches. It doesn't crash or freeze. It's pretty good.

What do I think about the scalability of the solution?

It's scalable due to the fact that it is on the cloud. With the cloud deployment, it is not your problem to think about how many CPUs you must use or how many hard drives you need. It makes everything very easy.

Currently, we have less than 20 users on the solution. We may increase usage in the future as we continue to work with the product.

How are customer service and technical support?

I've worked with Sophos technical support in the past, however, never directly on endpoint issues. Therefore I can't directly speak to their knowledge or responsiveness when issues arise.

Which solution did I use previously and why did I switch?

I can't really discuss this, as I'm not the decision-maker at my company. I'm not sure if another solution was used previously.

How was the initial setup?

As a cloud product, there isn't really an installation. It's pretty straightforward. You can click on an icon on the user station and all the management from the cloud is right there.

In terms of deployment, it depends on the local platform of the customers. We have about 20 users and we were able to set everything up in less than one hour.

What about the implementation team?

I handled the implementation myself. I'm a Sophos architect engineer. I didn't need the assistance of an outside consultant or integrator.

What's my experience with pricing, setup cost, and licensing?

I'm not quite sure how the pricing or licensing works.

What other advice do I have?

We're a Sophos partner. We have a business relationship with the company.

I would recommend the solution.

Overall, I would rate it eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1399986 - PeerSpot reviewer
Chief Executive Officer at a consultancy with 1-10 employees
Real User
Easy to install, administer, and maintain
Pros and Cons
  • "It is doing its job. We use it for standard antivirus purposes and for making sure that people aren't downloading infected attachments. Because we use the cloud version, it is easy to maintain. We don't have to do anything to really maintain it. It gets updated automatically."
  • "We use cloud services quite a bit. Therefore, I would like to see integration with other security tools besides endpoint so that I'm not managing different tools separately. I would prefer to have a single security solution for my laptop and for managing other security things like passwords."

What is our primary use case?

Its primary use is for endpoint protection. 

How has it helped my organization?

Reduced our exposure to cyber risk while working from home during the pandemic.

What is most valuable?

It is doing its job. We use it for standard antivirus purposes and for making sure that people aren't downloading infected attachments. 

Because we use the cloud version, it is easy to maintain. We don't have to do anything to really maintain it. It gets updated automatically.

What needs improvement?

We use cloud services quite a bit. Therefore, I would like to see integration with other security tools besides endpoint so that I'm not managing different tools separately. I would prefer to have a single security solution for my laptop and for managing other security things like passwords.

For how long have I used the solution?

I have been using this solution for over two years.

What do I think about the stability of the solution?

It is quite stable.

What do I think about the scalability of the solution?

We haven't really tested the scalability because we are a small firm. We have just a few installations.

How are customer service and technical support?

We haven't directly interacted with them. It is easy enough to self administer, so we haven't had the need to contact technical support.

How was the initial setup?

It is very easy to set up.

What about the implementation team?

Its installation is simple enough. We just installed it ourselves.

What's my experience with pricing, setup cost, and licensing?

Price could always be lower of course, but I feel it is good value.

What other advice do I have?

I would recommend this solution. It is a good solution for small firms that don't have very sophisticated requirements. If you are a large firm with a lot of specific requirements, then obviously, you need to do your homework, but for a small firm, it is fine. It is easy to install and administer.

I would rate Sophos EPP Suite an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Sophos EPP Suite Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2025
Buyer's Guide
Download our free Sophos EPP Suite Report and get advice and tips from experienced pros sharing their opinions.