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ICT Consultant at a tech services company with 11-50 employees
Real User
Top 5Leaderboard
A stable and easily installable solution with good configurations, interfaces and user guides
Pros and Cons
  • "I like the solution's configuration, interfaces, and user guides."
  • "I would like to see better integration."

What is our primary use case?

Used as our Firewall and internet Gateway in our head office and branch office with site to site VPN configured

How has it helped my organization?

Improved our corporate security. we have bandwidth management configured, enable app control

What is most valuable?

I like the solution's configuration, interfaces, and user guides.

What needs improvement?

I would like to see better integration, the easy of bandwidth monitoring.

For how long have I used the solution?

We've been using SonicWall NSa for six years.

What do I think about the stability of the solution?

The solution is stable. We have not had any issues in this domain.

What do I think about the scalability of the solution?

Good

How are customer service and technical support?

I do have experience with technical support. The last time I interacted with them was fine. They handled and resolved my case. 

Which solution did I use previously and why did I switch?

The only other solution I have used is Cisco, although not as extensively as SonicWall NSa. This makes it difficult for me to compare solutions. 

How was the initial setup?

The solution is easy to install.

What about the implementation team?

In-house

What was our ROI?

more than 85%

Which other solutions did I evaluate?

Cisco, FortiGate

What other advice do I have?

I do recommend the solution, although I have not compared it with other ones. 

There are as many as 50 users making use of the solution in my network or gateways. 

I rate SonicWall NSa as a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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IT Manager at a manufacturing company with 51-200 employees
Real User
Top 20
Reasonably-priced and works well, but the VPN needs to be improved
Pros and Cons
  • "The most valuable features are that it is reasonably-priced and works well."
  • "I would like U.S.-based technical support."

What is our primary use case?

We have been using the SonicWall NSA firewall to keep our network safe.

What is most valuable?

The most valuable features are that it is reasonably-priced and works well.

What needs improvement?

Over time, this solution is becoming more complicated, and when I need support it often is not available. I would like U.S.-based technical support.

VPN functionality needs to be improved. As it is now, I need to combine another SSL VPN with my firewall. I want it to be done very easily. 

For how long have I used the solution?

I have been using SonicWall for fifteen years.

What do I think about the stability of the solution?

The stability of SonicWall is fine.

What about the implementation team?

I have had SonicWall for a really long time and I have had people help me to set it up, although I have always understood what has been done. As it has been updated, it has become more involved and more complicated, and things have moved around so I have to spend time finding where things are in the newer versions.

Which other solutions did I evaluate?

I have been looking at Fortinet and am learning toward it to replace our SonicWall. The main reason that I am switching is that we need something with a built-in VPN.

From what I have learned to so, Fortinet is more expensive but easier to manage.

What other advice do I have?

I would rate this solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Balaraju K
Technical Lead at 64Network Security
Reseller
Top 5
Flexible, easy to set up and deploy, and the support is excellent
Pros and Cons
  • "The most valuable features are flexibility, ease of setup, and it's a good product cost-wise."
  • "There are a few areas that need improvement including the VPN, user management, and reporting."

What is our primary use case?

We are a reseller who provides products for our customer.

What is most valuable?

The most valuable features are flexibility, ease of setup, and it's a good product cost-wise.

What needs improvement?

There are a few areas that need improvement including the VPN, user management, and reporting.

What do I think about the stability of the solution?

It's a stable solution, we have not had any issues.

What do I think about the scalability of the solution?

There are no issues with scaling this solution. It's a scalable product.

How are customer service and technical support?

Technical support is excellent.

How was the initial setup?

The initial setup is definitely user-friendly, it's easy.

It only takes an hour to deploy, which includes the configuration.

What's my experience with pricing, setup cost, and licensing?

The pricing is good and we are satisfied with the cost of this solution. They provide good value for the price.

What other advice do I have?

I would recommend this solution. The support is good, the product is good, it's easy to deploy and it can be done manually with no assistance from support.

Other than the hardware related issues that can be experienced, it's a good solution.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Darshil Sanghvi
Consultant at a tech services company with 501-1,000 employees
Reseller
Top 5Leaderboard
Built-in storage, stable, but better reporting needed

What is our primary use case?

We use this solution for network security in our branch office.

What is most valuable?

One of the main features is the built-in storage capacity. 

What needs improvement?

The logging, reporting, and storage capacity size could improve in a future release.

For how long have I used the solution?

I have been using this solution within the last 12 months.

What do I think about the stability of the solution?

The stability is good in this solution. 

What do I think about the scalability of the solution?

The solution is scalable. There are 200 people using this solution in my companies branch office.

How are customer service and technical support?

The technical support was very responsive.

Which solution did I use previously and why did I

What is our primary use case?

We use this solution for network security in our branch office.

What is most valuable?

One of the main features is the built-in storage capacity. 

What needs improvement?

The logging, reporting, and storage capacity size could improve in a future release.

For how long have I used the solution?

I have been using this solution within the last 12 months.

What do I think about the stability of the solution?

The stability is good in this solution. 

What do I think about the scalability of the solution?

The solution is scalable. There are 200 people using this solution in my companies branch office.

How are customer service and technical support?

The technical support was very responsive.

Which solution did I use previously and why did I switch?

I have used SonicWall TZ previously.

How was the initial setup?

The installation was straightforward.

What's my experience with pricing, setup cost, and licensing?

We are on a three-year license for the solution. The price is inexpensive compared to other solutions.

Which other solutions did I evaluate?

We have evaluated Sophos and Fortinet, SonicWall NSa we found to be much better.

What other advice do I have?

I would recommend this solution to those who have between 150 to 500 users.

I rate SonicWall NSa a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Owner/Founder at team one consulting
Real User
Top 20
Excellent stability but has a complicated user interface

What is our primary use case?

We use SonicWall as the primary firewall for the internet connectivity of a multi-site educational organization. It is a private multi-site wide area network for an educational institution with around six sites. There are currently about 3000 users in this client's organization.

What is most valuable?

It has excellent stability. 

What needs improvement?

The filter settings are confusing and overly complicated. The user interface can be improved. 

For how long have I used the solution?

I have been using SonicWall NSA for a little bit over 10 years.

What do I think about the stability of the solution?

Stability is excellent. 

What do I think about the scalability of the solution?

Scalability is marginal. SonicWall is currently tied to…

What is our primary use case?

We use SonicWall as the primary firewall for the internet connectivity of a multi-site educational organization. It is a private multi-site wide area network for an educational institution with around six sites. There are currently about 3000 users in this client's organization.

What is most valuable?

It has excellent stability. 

What needs improvement?

The filter settings are confusing and overly complicated. The user interface can be improved. 

For how long have I used the solution?

I have been using SonicWall NSA for a little bit over 10 years.

What do I think about the stability of the solution?

Stability is excellent. 

What do I think about the scalability of the solution?

Scalability is marginal. SonicWall is currently tied to hardware, so the only way to scale is with new hardware. 

How was the initial setup?

The initial setup was straightforward. 

What other advice do I have?

I would recommend this solution, but I would suggest allocating time to become familiar with the interface.

I would rate SonicWall NSA a seven out of ten. I would like to see usability enhancement, specifically around the filters.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Creative Head/Director at a marketing services firm with 1-10 employees
Real User
Top 5Leaderboard
Offers user-friendly firmware and good customer support

What is our primary use case?

This solution is used as an IPsec tunnel and DDT.

What is most valuable?

SonicWall NSa has user-friendly firmware.

What needs improvement?

In terms of improvement, features like App Control do not work properly.

For how long have I used the solution?

I have been using SonicWall NSa for eight years.

What do I think about the stability of the solution?

SonicWall NSa is stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and technical support?

SonicWall NSa has excellent support.

What other advice do I have?

I would recommend SonicWall to anyone. I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises

What is our primary use case?

This solution is used as an IPsec tunnel and DDT.

What is most valuable?

SonicWall NSa has user-friendly firmware.

What needs improvement?

In terms of improvement, features like App Control do not work properly.

For how long have I used the solution?

I have been using SonicWall NSa for eight years.

What do I think about the stability of the solution?

SonicWall NSa is stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and technical support?

SonicWall NSa has excellent support.

What other advice do I have?

I would recommend SonicWall to anyone.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
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