SAP BusinessObjects Business Intelligence Platform Reviews

Web Intelligence for its ad-hoc ability and user interface for allowing business users to create reports without depending on the IT department. The ability to merge data from multiple databases also allows more flexibility and business solutions.

Since SAP purchased Business Objects, they have made some nice improvements, but have still not managed to seamlessly integrate and harmonize the many products they offer.

Life Cycle manager needs to be more stable and easier to use. The Information Design tool could be improved when creating a multi-source universe for improved memory usage and SQL functions available.

? I have worked with the Business Objects tools since 1999, SAP BW since 2006 and SAP Business Objects since 2011 with XI3

No issues encountered.

No issues encountered.

No issues encountered.

Customer Service:

Customer service for the most part is good and a part of that may be due to the size of the investment the company has with SAP. We were provided a customer advocate on site to escalate issues within SAP as necessary.

Technical Support:

The technical support has been a challenge when it comes to finding the correct support analyst who is familiar with how the various product components integrate. Many times we would get someone familiar with Crystal Reports but not with BW or Xcelsius etc.

Business Objects XI 3 was implemented in house with assistance from various outside consultants. The upgrade to 4.0 was done the same way.

I don’t know the exact cost but one of the reasons the business chose to use Business Objects was that they could reduce licensing costs since it was already an SAP R/3 and BW customer.

Microstrategy and Web Focus were also considered back in 2010 when SAP bought and promoted the product for use with BW (replacing Web application designer). At the time none of the products were determined robust enough to use with BW as an enterprise level reporting tool.

Do not undersize the system hardware. Turn on all functionality for a product when installing – even if not anticipating using immediately. Spend ample time up front planning the security set up and only go with one option whether SAP, Enterprise, Windows AD or LDAP.

Flexibility and 'integratability'.

Can integrate the reference services of a metadata repository. Saves a ton of maintenance and ensures Data Quality.

Performance, but they all have room for this. Nevertheless, performance is highly dependent on data architecture and design as well as server capability. Far less so on the reporting tool that can fetch results; set once and re-use over several 'reports'.

I have been using the solution since 1998.

Confessions ... this is hardware and networking and unix. All of the server based reporting products are complex to install and beyond my skills. Adapting these products to the foundational environments is always adventure-prone but most vendors provide substantial help in installing.

With most of these products, BO, too, instability arises often when resources are challenged. So, in general, planning for capacity processing is a good way to keep systems stable.

BO has had 1000's of individuals in organizations running BO when they want to. Most toolsets address scalability.

I am a consultant; even if I advise changing BI reporting toolsets, I do so reluctantly. It is more involved than at first glance, particularly if you have a user base. To date, I have not encountered a situation where I would advise changing BI toolsets that have some traction in the organization. At least not without a plan.

Strongly recommend a vendor team for the initial period. Make sure they interface heavily with network, DB and DW folks.

ROI for the reporting product alone, as a component in a whole stack of things contributing to ROI, is in my view a minor contributor. How reports are developed and cast, the underlying data structures, data quality efforts, etc... these are the major contributors to ROI, not to mention the comprehension of the report viewer.

This can vary from site to site. Depends greatly on folks at the company and on the licensing deal worked out.

Category leaders have their strengths and weaknesses but as seen from the lens of the person using the tool. Some may want ease of use ... others a full-blown suite of DML tools. From this perspective, BO is as good as any of the other leading tools for reports. If anything, BO is great at controlling the user's interface eg highly user friendly capable. It does not come out of the box that way, but a competent BO wizard can make that happen on balance easier than other products. Finally, BO supports conserving server resources better than most. BI solutions are not about the tool. Any solution concerning the presentation of information has to focus on the business requirements and then a corresponding data foundation. Getting these is often a challenge at several levels and so I understand that there is this hope that maybe the toolset can make up for a lack of clear specifications. Bottom Line: Get the data foundation in shape first prior to implementing a reporting tool.

We have the transaction data on a PRP site. We have all the options in the warehouse, so we are just extracting data from the system. We create some data bars at the end using credits we pull from BW and create some BI reports.

SAP BusinessObjects Business Intelligence Platform is an outdated solution that is missing many features. The UI is not user-friendly and it is not easy to navigate through.

I would like to have better integration with other options or third-party products. This will provide a better user experience.

I have been using the solution for almost four years.

Sometimes we encounter issues with nodes when we migrate or update to a support package. Otherwise, the solution is stable.

The technical support is delayed because we have to submit a ticket to our vendor before it is forwarded and they respond to us.

Setting up SAP BBIP initially is more difficult than Tableau, as it requires numerous additional components, making it a tedious process.

I give the solution a five out of ten.

We have over 100 people using the solution.

I do not recommend the solution as it does not meet most business requirements.

On-premises

In general, we use BusinessObjects for extensive reports. BusinessObjects reports have several pages. Our users prefer BusinessObjects over Microsoft Excel because Excel is limited in its data files and all that. 

We are using SAP BusinessObjects because its scheduling capabilities are more powerful than those of other tools. 

It is limited for us because SAP is shifting toward the cloud, and we can't use a cloud solution for SAP BusinessObjects. SAP introduced a product called PlusTimes one or two years ago and another one that I believe was called Automatic BI. This tool is more powerful than BusinessObjects and other tools because it's provided in the cloud.

I've been working with BusinessObjects for about eight years.

BusinessObjects is scalable, allowing us to work with many pages. 

We are thinking about switching to Power BI. I think we will no longer use SAP BusinessObjects after one or two years.

I rate SAP BusinessObjects seven out of 10. However, I can't recommend BusinessObjects because its usage is limited, and it can't provide a new solution for end-users.

It provides every feature you're looking for to perform OLAP and OLTP-based transactional and analytical reporting.

We've used it for some time now, and it's an SAP product that gets more and more mature with each new upgrade or version.

There are definitely some areas of improvement (i.e. interface, etc.), just as every product needs improvements to meet changing demands over time.

When you test and find a bug, you raise a ticket with SAP - which gets fixed by support either because you don't know how to apply the features or it gets fixed with the next patch from their product development team. Also, apart from this, every quarter service pack enhancements come onto the market.

We've had no issues with deployment.

We've had no issues with stability.

We've had no issues scaling it for our needs.

• Way of creating reports
• Ease of use
• Can connect to any database
• Create models with ease.

In our organization, they chose this product mainly due to its ease of use. They were also able to generate high revenue by identifying their backlog areas.

The calculation engine requires some improvement.

For eight years.

No issues with stability.

No issues with scalability.

A 10 out of 10.

I would say it's mostly straightforward, because it has a wide range of compatible operating systems and also it was easy to install. The whole software is bundled and provided to the consumer.

It's the best product in the market when it comes to reporting technology.

• Design Studio is very flexible because we can use JavaScript.
• We can use CSS styles for stunning visualization.

• Design Studio is a highly optimized tool for integrating with SAP BW and SAP HANA. Obviously, that increases reporting performance.
• Complex requirements can be met using JavaScript.
• The CSS editor saves time.

In Design Studio version 1.6, when creating a custom geo map component, we are not able to associate a shape layer with data sources.

We have used all the business objects tools, but this one satisfies all of the business requirements in an optimized way.

It’s a straightforward and simple tool to install.

It was a simple to implement after we met the prerequisite before installing it.

The features that I think are valuable in SAP Business Objects - BOBJ (WEBi, BI Launch Pad, Rich Client) are the drill down capabilities to the nitty gritty lowest level, and perform an in depth analysis from different angles. Other products may also have this, but I believe with BOBJ, it is a lot better.

By giving more options of looking at the same scenario, in various forms, I can perform reliable satisfactory work for my clients with minimal errors. I believe this product has gained the market share well enough to call itself, the market leader.

SAP should work on performing the deployment and-post implementation support, a bit easier . I believe that would be a solid enough ground for this product to gain more pieces in the pie (market share). Also, they need to have more "Step-By-Step" documentation available for consultants, similar to what others have e,g. IBM.

7+ years.

No.

None, for the most part.

There have been no issues scaling it for our needs.

Customer Service:

N/A

Technical Support:

N/A

I have also used Bi-Query, Micro Strategy, Cognos, Tableau, etc. I like SAP BO better than other ones.

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None.