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Assistant SAP at ipscnam
Real User
It has improved our work but is difficult to use
Pros and Cons
  • "I have seen improvement in our work after using the solution."
  • "It is not simple to use."

What is our primary use case?

We use the solution to manage our databases.

What needs improvement?

The solution is more difficult to use than other products. 

For how long have I used the solution?

We have been using the solution for five years.

What other advice do I have?

I have seen improvement in our work after using the solution. I rate the solution as a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
reviewer1470402 - PeerSpot reviewer
Strategic Account Manager at a comms service provider with 5,001-10,000 employees
Real User
Useful for development, reliable, and scalable
Pros and Cons
  • "The development using SAP BusinessObjects Business Intelligence Platform is very good."
  • "The solution can improve by having more analytical features."

What is our primary use case?

The solution can be deployed on-premise and in cloud environments. We are using Microsoft Azure and Amazon AWS for cloud services.

Our main use case for the use of this solution is for reporting.

How has it helped my organization?

The solution has given us multi-systems and databases that have been very good for us.

What is most valuable?

The development using SAP BusinessObjects Business Intelligence Platform is very good.

What needs improvement?

The solution can improve by having more analytical features.

For how long have I used the solution?

I have been using the SAP BusinessObjects Business Intelligence Platform for approximately nine years.

What do I think about the stability of the solution?

The stability of the solution has been good.

What do I think about the scalability of the solution?

I have found the scalability to be good.

What other advice do I have?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
SAP BusinessObjects Business Intelligence Platform
October 2025
Learn what your peers think about SAP BusinessObjects Business Intelligence Platform. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,869 professionals have used our research since 2012.
reviewer1311126 - PeerSpot reviewer
Managing Partner at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
Can cover any business need, but SAP needs to focus on customers and quality first instead of money
Pros and Cons
  • "One of the most valuable features of SAP BusinessObjects is that it's not a dashboarding solution. It's a real product. You can create operational reports and publish it to anyone. You can create schedules. You can create a Universe, semantic layers. There's also a security configuration. It's a huge product, so if there is a business need, SAP BusinessObjects can cover it."
  • "The integration could be improved. The SAP suite has some integration problems and it has some huge development needs. For example, when you use Power BI, if you publish a dataset to the web, there is no issue in seeing the data with the report. The data and report are integrated automatically. Or when you use QlikView, when you publish the QVD file, the report is integrated with QVD. Also, with Tableau, when you publish the data, it's in the hyper database, in the memory, and the dashboard with data is integrated seamlessly. In the SAP side, it's not easy. There are lots of business layers. There are also some performance issues in the SAP BusinessObjects suite. They should focus on the technologies. We are partners and every step of the way, SAP asks us for money. If you want to see the products, the PDFs, if you want to learn the product, online training, etc., everything has a cost on the SAP site. Because of this, partners try to get to know the products on their own. SAP only focuses on the sales side—only money is important for SAP, not the quality. In that way, the operation is not easy on the SAP side. As a suggestion, they should focus on customers first instead of money."

What is our primary use case?

SAP BusinessObjects can be used for operational reporting. It is an enterprise solution and a suite of products. 

What is most valuable?

One of the most valuable features of SAP BusinessObjects is that it's not a dashboarding solution. It's a real product. You can create operational reports and publish it to anyone. You can create schedules. You can create a Universe, semantic layers. There's also a security configuration. It's a huge product, so if there is a business need, SAP BusinessObjects can cover it. 

What needs improvement?

The integration could be improved. The SAP suite has some integration problems and it has some huge development needs. For example, when you use Power BI, if you publish a dataset to the web, there is no issue in seeing the data with the report. The data and report are integrated automatically. Or when you use QlikView, when you publish the QVD file, the report is integrated with QVD. Also, with Tableau, when you publish the data, it's in the hyper database, in the memory, and the dashboard with data is integrated seamlessly. In the SAP side, it's not easy. There are lots of business layers. 

There are also some performance issues in the SAP BusinessObjects suite. They should focus on the technologies. 

As far as additional features, SAP needs a BI analytics solution. I mean, a fully integrated BI analytics suite. 

We are partners and every step of the way, SAP asks us for money. If you want to see the products, the PDFs, if you want to learn the product, online training, etc., everything has a cost on the SAP site. Because of this, partners try to get to know the products on their own. SAP only focuses on the sales side—only money is important for SAP, not the quality. In that way, the operation is not easy on the SAP side. As a suggestion, they should focus on customers first instead of money. 

For how long have I used the solution?

I have been using SAP BusinessObjects for 20 years. 

What other advice do I have?

I rate SAP BusinessObjects a six out of ten. 

To those looking into implementing this solution, in the SAP side, there are modules. You should focus on one of the modules. There's HR, FI, SDMM, et cetera. Also, there are BI modules, and there are lots of products on the BI side: BW, Hana, SAP BusinessObjects. There is also a cloud side of SAP. So, they are time consuming. You should focus on one of them before jumping to the second one. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1128492 - PeerSpot reviewer
System Engineer at a financial services firm with 10,001+ employees
Real User
It has better scheduling capabilities than other solutions, but it has limitations on how you can use it
Pros and Cons
  • "We are using SAP BusinessObjects because its scheduling capabilities are more powerful than those of other tools."
  • "It is limited for us because SAP is shifting toward the cloud, and we can't use a cloud solution for SAP BusinessObjects. SAP introduced a product called PlusTimes one or two years ago and another one that I believe was called Automatic BI. This tool is more powerful than BusinessObjects and other tools because it's provided in the cloud."

What is our primary use case?

In general, we use BusinessObjects for extensive reports. BusinessObjects reports have several pages. Our users prefer BusinessObjects over Microsoft Excel because Excel is limited in its data files and all that. 

What is most valuable?

We are using SAP BusinessObjects because its scheduling capabilities are more powerful than those of other tools. 

What needs improvement?

It is limited for us because SAP is shifting toward the cloud, and we can't use a cloud solution for SAP BusinessObjects. SAP introduced a product called PlusTimes one or two years ago and another one that I believe was called Automatic BI. This tool is more powerful than BusinessObjects and other tools because it's provided in the cloud.

For how long have I used the solution?

I've been working with BusinessObjects for about eight years.

What do I think about the scalability of the solution?

BusinessObjects is scalable, allowing us to work with many pages. 

Which other solutions did I evaluate?

We are thinking about switching to Power BI. I think we will no longer use SAP BusinessObjects after one or two years.

What other advice do I have?

I rate SAP BusinessObjects seven out of 10. However, I can't recommend BusinessObjects because its usage is limited, and it can't provide a new solution for end-users.

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
reviewer1621293 - PeerSpot reviewer
Global Product Manager at a tech services company with 10,001+ employees
Real User
Top 5
Good for reporting and translating data into business language, but difficult to set up
Pros and Cons
    • "The user interface should be easier to use and navigate."

    What is our primary use case?

    We primarily use the product for reporting and dashboards. We only have those two use cases, although there are other ways to use them.

    What is most valuable?

    I have a 24-hour company, and the business layer on top of the database can translate database data into business language so that people can easily understand what's happening. It allows us to quickly create reports without IT or programming skills.

    The stability is quite good.

    What needs improvement?

    According to our experience, SAP BO is too heavy and very difficult for customers with medium, or smaller-sized businesses to install and maintain. It is such a heavy reporting tool.

    Even though they provide the business layer, it's difficult for the programmer to create their own business layer. It's too complex for them. They need to simplify this.

    The user interface should be easier to use and navigate.

    The initial setup is difficult. 

    Technical support could be more responsive. 

    For how long have I used the solution?

    I've been using the solution for five years already. I've used it for quite a while. 

    What do I think about the stability of the solution?

    The stability is pretty good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable and the performance is good. 

    What do I think about the scalability of the solution?

    We only have three or four people who are using the solution at our company at this time. They are the admins and the ones who generate the reports for us. 

    We haven't really looked into scaling as the data volume is very limited. I can't speak to how easy it is to expand or how well it handles extremely large data sets.

    How are customer service and technical support?

    Technical support could be better. We tried to get them to help us with the implementation, and they were not quick to respond.

    Which solution did I use previously and why did I switch?

    We currently also work with Crystal Reports, which is dated, and Jasper, which is also not that great of a product.

    When we began to switch to SAP, we really wanted customization capabilities and we wanted the business layer. We needed something to provide a middle layer or translation layer so that people can generate reports much quicker, and, at the time, SAP was a good option.

    How was the initial setup?

    The initial setup is not easy. We need a very experienced developer and they need to get enough training from SAP in order to be able to do anything effectively. It's not like other reporting tools that are really easy to use or easy to install and maintain. This one is complex and takes work and inside knowledge. 

    There isn't too much maintenance required. You just need to update it every once in a while. 

    What about the implementation team?

    We needed some help implementing the solution, however, in the end, we weren't completely satisfied as the level of response time was slow. 

    What's my experience with pricing, setup cost, and licensing?

    I cannot speak to the exact cost of the product, as it's not an aspect of the solution I handle. 

    Which other solutions did I evaluate?

    We're currently looking at Power BI and Splunk among other options.

    What other advice do I have?

    We are SAP partners. 

    I use the latest version of the solution. I cannot speak to the exact version number.

    I wouldn't necessarily recommend the product to others. Even now, for ourselves, we are looking into an alternative option. 

    I would rate the solution at a six out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    reviewer1486620 - PeerSpot reviewer
    Enterprise Architect at a healthcare company with 1,001-5,000 employees
    Real User
    Fairly scalable and stable but WebGUI presentation layer could be improved
    Pros and Cons
    • "To share a metadata service layer, you don't need to add a user or write a SQL query. Instead, you can present a raw database to your end user."
    • "The platform uses a lot of Java technologies so the performance and system-level management are tricky because it needs a lot of resources."

      What is our primary use case?

      Our primary use case for this solution is business enterprise reporting. 

      What is most valuable?

      The most valuable SAP BusinessObjects Business Intelligence Platform feature are metadata service layers. To share a metadata service layer, you don't need to add a user or write a SQL query. Instead, you can present a raw database to your end user. The end user can then use this data to create a report, dashboard, or whatever else.

      It also has scheduling and can generate BI content for you. 

      What needs improvement?

      Their WebGUI presentation layer could be improved. They are still a little bit behind, for example, Tableau and QlikView.

      For how long have I used the solution?

      I have been using this solution for about nine years. 

      What do I think about the stability of the solution?

      The features SAP BusinessObjects Business Intelligence Platform provides are fairly stable. I only noticed one data error in the past.

      Of course, the platform uses a lot of Java technologies so the performance and system-level management are tricky because it needs a lot of resources.

      What do I think about the scalability of the solution?

      SAP BusinessObjects Business Intelligence Platform is fairly scalable. You can either scale it up or create a cluster. They do have load balance and we have a cluster for important stuff. However, we use it relatively lightly, so we never have performance issues when we needed to scale up or scale out. Mostly, we have to scale up to give it enough RAM.

      Currently, we have a couple hundred people using SAP BusinessObjects Business Intelligence Platform at our institution. 

      How are customer service and technical support?

      The SAP BusinessObjects Business Intelligence Platform we use are not too advanced so we haven't had much need to contact tech support. When we run into an issue, we can usually solve it through community answers. We have had some SAP technical support come in a few times and every time we met with them we had a good experience. We have a fairly good relationship with their tech support. 

      Which solution did I use previously and why did I switch?

      Just before switching to SAP BusinessObjects Business Intelligence Platform, we were using QlikView. 

      How was the initial setup?

      The initial setup was was not bad, but it was relatively complex. It did take some time to get it to work for us. 

      What's my experience with pricing, setup cost, and licensing?

      I don't have the exact number, but SAP BusinessObjects Business Intelligence Platform is not too cheap. 

      What other advice do I have?

      My advice is to try to truly understand the system. It is fairly complicated. To get this system to work, you need a systems engineer and an architect in addition to a lot of other people who understand what's going on behind the scenes. 

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Gerente de BI at a government with 201-500 employees
      Real User
      Easy to set up with good stability and helpful technical support
      Pros and Cons
      • "The setup is pretty easy. It's not hard at all."
      • "The UI could be updated a bit."

      What is most valuable?

      The solution has been extremely stable. We haven't had any issues so far.

      The setup is pretty easy. It's not hard at all.

      Technical support, overall, has been very good and we've been happy with their level of service.

      What needs improvement?

      The basic components of the solution could be improved.

      The UI could be updated a bit.

      I can't think of any features that are currently missing from the product at this time.

      For how long have I used the solution?

      We've been using the solution for about seven years at this point. It's been a while. We have a lot of experience with it.

      What do I think about the stability of the solution?

      We've found the stability of the solution to be very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

      What do I think about the scalability of the solution?

      Plenty of users in our organization actually use the solution.

      How are customer service and technical support?

      Technical support for the most part has been very good. We've had a positive experience and we are quite satisfied with the level of support they provide to us.

      Which solution did I use previously and why did I switch?

      I don't recall the company using a previous solution. As far as I know, the company has only ever really used SAP.

      How was the initial setup?

      We've found the initial setup to be pretty straightforward. It's not so complex. A company shouldn't have any trouble with the implementation process.

      What about the implementation team?

      We didn't need any assistance with the integration process. It's a process that I manage as an integration manager.

      What's my experience with pricing, setup cost, and licensing?

      We pay our licensing fees on a monthly basis. I can't speak to how much they are. I don't recall there being any extra costs above the licensing itself.

      What other advice do I have?

      We are customers and end-users. We don't have a business relationship with the organization.

      On a scale from one to ten, I would rate it as a perfect ten. It's been great. For the most part, we have been happy with the product.

      Which deployment model are you using for this solution?

      Public Cloud
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      it_user1477425 - PeerSpot reviewer
      Associate Manager at a consultancy with 1,001-5,000 employees
      Real User
      Flexible, useful for complex reporting, and comes with many components
      Pros and Cons
      • "It provides flexibility for creating reports. It is very good for creating highly-complex reports. I like this solution because when I buy BusinessObjects, it comes with many components, such as reporting, dashboard, and data visualization tools. Its performance is good. It is running on top of SAP BW and SAP HANA."
      • "Its data visualization tool is not as good as Power BI and Tableau. Currently, for data visualization, you need to spend more money to buy another solution such as Power BI or Tableau. It is also very hard to integrate it with other third-party solutions. Its integration with other solutions should be improved."

      What is our primary use case?

      We use it for reporting.

      What is most valuable?

      It provides flexibility for creating reports. It is very good for creating highly-complex reports. I like this solution because when I buy BusinessObjects, it comes with many components, such as reporting, dashboard, and data visualization tools.

      Its performance is good. It is running on top of SAP BW and SAP HANA.

      What needs improvement?

      Its data visualization tool is not as good as Power BI and Tableau. Currently, for data visualization, you need to spend more money to buy another solution such as Power BI or Tableau. 

      It is also very hard to integrate it with other third-party solutions. Its integration with other solutions should be improved.

      For how long have I used the solution?

      I have been using this solution for around seven years.

      What do I think about the scalability of the solution?

      We have around 200 users of this solution.

      How are customer service and technical support?

      They are helpful and quite professional. Sometimes, they don't respond faster, and sometimes, they say that it needs to be upgraded to the next version, which is something that I don't like.

      How was the initial setup?

      Its installation was straightforward.

      What about the implementation team?

      I did the installation.

      What's my experience with pricing, setup cost, and licensing?

      Its price is fair.

      What other advice do I have?

      For data visualization, I would recommend Power BI and Tableau. For the report format, I would recommend SAP BusinessObjects.

      I would rate this solution a nine out of ten.

      Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
      PeerSpot user
      Buyer's Guide
      Download our free SAP BusinessObjects Business Intelligence Platform Report and get advice and tips from experienced pros sharing their opinions.
      Updated: October 2025
      Buyer's Guide
      Download our free SAP BusinessObjects Business Intelligence Platform Report and get advice and tips from experienced pros sharing their opinions.