Try our new research platform with insights from 80,000+ expert users
reviewer1490172 - PeerSpot reviewer
SDET at a consultancy with 1,001-5,000 employees
Real User
Data-driven solution that allows you to run test suites for different versions
Pros and Cons
  • "The most valuable feature is being able to run each version for test suites."
  • "To generate a test suite in API, I had to create a separate one each time because otherwise it was just override the test. Each API had to be added separately. I thought I could just have one and then create different methods, but I had to add each API separately to create the test for that. That is an area that could be improved."

What is our primary use case?

We mainly used the different applications of API. It's data-driven, so I had to create the Excel sheet and then loop it through the test suites. We were running each version, which was helpful.

Our organization doesn't have many servers due to security compliance.

What is most valuable?

The most valuable feature is being able to run each version for test suites.

What needs improvement?

To generate a test suite in API, I had to create a separate one each time because otherwise it would just override the test. Each API had to be added separately. I thought I could just have one and then create different methods, but I had to add each API separately to create the test for that. That is an area that could be improved.

It would be nice to have some kind of automation or organization.

For how long have I used the solution?

I used the latest version of this solution for about six months.

Buyer's Guide
ReadyAPI
May 2025
Learn what your peers think about ReadyAPI. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.

What do I think about the stability of the solution?

It was okay. There were one or two times the solution closed on me but otherwise it was fine.

What do I think about the scalability of the solution?

The scalability is okay.

How are customer service and support?

Support was good.

How was the initial setup?

Setup was fine, but I needed to have some meetings with support to complete the integration with Azure DevOps.

What's my experience with pricing, setup cost, and licensing?

The price was around $6,000 for one license, but I don't remember exactly. It is definitely expensive. Our organization was planning on having multiple licenses for this year.

What other advice do I have?

I would rate this solution 8 out of 10. I definitely like ReadyAPI. It is a good tool and it's easy to use.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1191753 - PeerSpot reviewer
Manager, Clinical Applications QA Testing at a healthcare company with 1,001-5,000 employees
Real User
Easy to learn how to use it but the version control doesn't work well, it's not stable, and the support needs improvement
Pros and Cons
  • "It's easy to learn how to use it."
  • "Version control does not work well."

What is our primary use case?

We are using this solution for API testing on HL7 messages for healthcare.

What is most valuable?

It's easy to learn how to use it.

What needs improvement?

Version control does not work well. It's has a git API which is defective and doesn't work well with our version repository, Bitbucket. We do all version control using git bash (command line driven), and sometimes we have to try several times to as there still hooks into the ReadyAPI git API which cause issues.

For how long have I used the solution?

I have been using ReadyAPI since April 2020.

What do I think about the stability of the solution?

I don't find it to be that stable. Sometimes it stalls, shuts down or you have to shut it down and restart it.

What do I think about the scalability of the solution?

We haven't scaled it. We have approximately nine people using this solution in our organization.

How are customer service and technical support?

SmartBear does not take phone calls. You have to email them if you want something resolved. It's a lot of back and forth through email, which takes a long time.

I am not impressed at all with SmartBear. We don't want to purchase any of their products going forward.

Which solution did I use previously and why did I switch?

HP ALM - support is not good and the yearly license was very expensive - also not an easy tool to build API tests as we were using Service Test.

What's my experience with pricing, setup cost, and licensing?

Licensing costs are yearly.

There are costs in addition to the licensing fee. For example, if you want to add the load testing you would pay more.

Which other solutions did I evaluate?

Not for API testing as we already had ReadyAPI - another team was using it for adhoc testing

What other advice do I have?

It's not stable. The Git API within ReadyAPI is a a GUI front end to make it easier to do version control but it doesn't work well as mentioned.

It's not reliable. I would not recommend this product, as there are better products out there.

I would rate this solution a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
ReadyAPI
May 2025
Learn what your peers think about ReadyAPI. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
Manager at a financial services firm with 1,001-5,000 employees
Real User
Good support, we like the user interface, and it integrates with several test management tools
Pros and Cons
  • "The most valuable features are the integration with Jira and the test management tools."
  • "The reporting is not very robust and needs to be improved."

What is our primary use case?

We have a lot of external vendors that we integrate with, so we need to validate all of the APIs. Also, we need to mark those services that don't need external vendor integration.

How has it helped my organization?

We are at the initial stage of using this product, and although we have a plan, it is too early to assess and recognize the benefits.

What is most valuable?

We like the user interface.

The most valuable features are the integration with Jira and the test management tools.

They have interfaces with our performance tools, so we were able to leverage all of these integrations and plugins. It is very good from an integrative solution standpoint.

What needs improvement?

The reporting is not very robust and needs to be improved. They give the pass or fail criteria, but we need to know the history and also why it has failed. Essentially, the details that we see in other tools are missing. This is a request that we have made and we hope that these are implemented in the next version.

They should include support for integrating with Xray, which is another test management tool. More generally, they should have a larger scope when it comes to integrating with test management tools.

For how long have I used the solution?

We recently acquired the license for ReadyAPI and have been using it for the past three months.

What do I think about the stability of the solution?

We have not found any bugs or glitches so stability-wise, it is good enough for us to use.

What do I think about the scalability of the solution?

The scalability is good. We have eight people in the IT department who use this product. There are four in development and another four in the QA team.

How are customer service and technical support?

The interaction that we have had with Smartbear has been pretty good. They are responsive, and they can give an action item as well as a timeline for when it can be implemented.

I would rate the technical support an eight out of ten.

Which solution did I use previously and why did I switch?

Prior to using Ready API, we were using Postman.

Postman is only for manual API testing, but when it comes to ReadyAPI, we can automate it using Groovy Scripts. We also have a plan to use Service Pro and LoadUI. These are the reasons that we selected ReadyAPI.

How was the initial setup?

The initial setup was straightforward. All we had to do was configure the license server.

What other advice do I have?

Our plan includes a need to filter out all the API, middle-tier bugs. This is the initial phase of development. We don't want to find any bugs in either UAT or UAP. That's an objective for us, but right now, we are setting up the team and people are working on it.

My advice for anybody who is implementing ReadyAPI is, to begin with establishing a framework of what they want to achieve. Comfort with the framework is more important, before acquiring the license.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Manager - Technology at Publicis Sapient
Real User
A user-friendly tool for performance testing and creating mocks
Pros and Cons
  • "The most valuable feature of ReadyAPI is that it is user-friendly."
  • "Performance and memory management both need to be improved because other solutions use less memory for the same amount of data."

What is our primary use case?

We were using ReadyAPI for performance testing and creating mocks but there were some issues in terms of scaling, so we are no longer using this solution.

What is most valuable?

The most valuable feature of ReadyAPI is that it is user-friendly.

What needs improvement?

We stopped using this solution because of issues with scalability. Performance and memory management both need to be improved because other solutions use less memory for the same amount of data.

I think that there was an open-source version, with a lower cost, then this would be a recipe to get into bigger markets.

For how long have I used the solution?

I used ReadyAPI for about one year.

What do I think about the stability of the solution?

I think that this is a stable product.

What do I think about the scalability of the solution?

ReadyAPI is not as scalable as other solutions, such as Karate. More resources, especially in terms of memory, are required for the same amount of data.

The scale does not only refer to the number of users. It concerns the applications and how often they make calls to different servers or mocks. 

How was the initial setup?

The initial setup was pretty straightforward.

What about the implementation team?

The implementation was done by my team.

It took about a week to deploy because it involved more than just an installation. There was connectivity to configure and it had to be integrated with existing testing frameworks.

Which other solutions did I evaluate?

We migrated back to Karate about six months ago. It is more scalable and has more plugin features. There is also the point of cost because ReadyAPI requires licensing and Karate is open-source.

What other advice do I have?

I would recommend this solution to people who need official support. For companies who have experts in open-source technology, they can avoid using ReadyAPI. I think that it would come down to the specific client, or project.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Sri Bhargava Boga - PeerSpot reviewer
Senior Consultant at Hexagon Capability Center India
Real User
A great project management feature, easy to install, but is challenging to update
Pros and Cons
  • "The initial setup is straightforward."
  • "It is challenging doing upgrades and patches because sometimes the environmental variables or suits in the projects get erased."

What is our primary use case?

The primary use case is for APIs and API testing.

What is most valuable?

The feature I find valuable is project management. It allows us to organize our test cases and suits inside the project. It also gives the ability to store the variables in terms of properties so they can be used across test cases and test suits, so they can be placed at the project level or test suit level, or test case level.

What needs improvement?

It is challenging doing upgrades and patches because sometimes the environmental variables or suits in the projects get erased. The solution can be improved by adding redundancy to protect the data from being erased. I would like to have the database integration like using the JDVC improved. The last thing would be a more user-friendly way to update the definition and refactor the definitions.

For how long have I used the solution?

I have been using the solution for three and a half years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution has met our requirements and appears to be scalable.

How was the initial setup?

The initial setup is straightforward. I give it an eight out of ten for simplicity.

Which other solutions did I evaluate?

Before choosing the solution I evaluated Postman. The selling point for the solution over Postman is the project management features.

What other advice do I have?

I give the solution a seven out of ten.

I manage a testing team made up of four people including myself that use the solution daily.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Kumara Swamy - PeerSpot reviewer
Software Development Engineer in Test at a tech services company with 1-10 employees
Real User
User-friendly and flexible solution
Pros and Cons
  • "ReadyAPI's best features are that it's user-friendly and its behavior-driven development is flexible."
  • "Areas for improvement include the security files, endpoints, and process sessions."

What is most valuable?

ReadyAPI's best features are that it's user-friendly and its behavior-driven development is flexible.

What needs improvement?

Areas for improvement include the security files, endpoints, and process sessions. ReadyAPI should also include the ability to add and modify existing files.

For how long have I used the solution?

I've been using ReadyAPI for almost fifteen years.

What do I think about the stability of the solution?

ReadyAPI is stable.

How was the initial setup?

The initial setup is straightforward for anybody with experience.

What's my experience with pricing, setup cost, and licensing?

ReadyAPI is moderately priced, with added costs for more plugins.

What other advice do I have?

I would rate ReadyAPI eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Test Automation Specialist at Accenture
Real User
Top 20
User-friendly, fast, and good with customer data
Pros and Cons
  • "ReadyAPI's best features are user-friendliness, smooth integration with Postman, the speed of creating test cases, and integration with customer data."
  • "ReadyAPI's customer support isn't that great, particularly their response time."

What is our primary use case?

I primarily use ReadyAPI to convert APIs into functional test cases and to manage customer information.

What is most valuable?

ReadyAPI's best features are user-friendliness, smooth integration with Postman, the speed of creating test cases, and integration with customer data.

What needs improvement?

An improvement for ReadyAPI would be automated import/export with third-party tools. It can also be hard for new testers to learn.

For how long have I used the solution?

I've been using ReadyAPI for six months.

What do I think about the stability of the solution?

ReadyAPI is stable.

How are customer service and support?

ReadyAPI's customer support isn't that great, particularly their response time.

How was the initial setup?

The initial setup is very easy.

What's my experience with pricing, setup cost, and licensing?

ReadyAPI requires a product license and a subscription, which is renewable every year or three years. Its pricing is very reasonable, unlike more expensive competitors like Tosca, XPlant, or Catalon.

What other advice do I have?

I would advise anybody thinking of implementing ReadyAPI to install the trial version and go through the tutorial so that they can learn how the solution works. I would rate ReadyAPI as eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Test Architect at a tech services company with 1,001-5,000 employees
Real User
A great single platform for functional testing, load testing security, and service actualization
Pros and Cons
  • "A single platform for functional testing, load testing security, and service actualization."
  • "Lacking flexibility of adding more custom verification for security testing."

What is our primary use case?

We are partners with SmartBear and I'm a test architect.

What is most valuable?

ReadyAPI is one of the best tools for API testing because they have made a single platform for functional testing, load testing security, and also service actualization. We also have virtual work that can be an add-in within ReadyAPI. For integration for CACD, they have something called TestEngine, which can also be an add-on for ReadyAPI. We use Python request library and things like that but if you're a bigger organization with hundreds of APIs, then ReadyAPI is a one-stop solution for complete API testing. If you consider TestComplete and other products for an equivalent outcome, you might get something nearly comparable, butReadyAPI is the outstanding product.

What needs improvement?

I think the security testing with API could be improved as they provide limited templates. It would be helpful if they provided us with more capabilities and the flexibility of adding more custom verification for the security testing part of ReadyAPI. Basically, some additional features would improve the product. 

For how long have I used the solution?

I've been using this solution for five years. 

What do I think about the scalability of the solution?

If you are thinking about huge numbers of APIs that need to be maintained and executed, this product can be scalable to large amounts. We can create multiple projects, maintain them and group them according to what suits our test skills. All this comes with a beautified structure from whatever SoapUI open source we have. They carry all the advantages of open source and additionally they are non-scripting and generate reports after test events. All these things as well as custom reporting if you need that, so it's very comfortable for scaling.

We need to use ReadyAPI for scalability, because if you go to RestAssured and are writing a framework there, it is good for a hundred APIs. But if you go for a thousand APIs you'll need to have someone to maintain the code completely and to fix it whenever it's failing. You need to rewrite the frameworks and then if your API is getting updated you need to modify all this stuff, but here the API is so good.

How are customer service and technical support?

Technical support is very good. If you have a customer ID and you purchase the license, I think you will get a response from SmartBear within 24 hours. They also give a platform for requesting new features. They have a large technical team who analyze and try to implement, and they give you the status of your suggestions, so they will tell you that they're still in the process of analyzing whether they will accept them or not. Their community, the SmartBear community, is huge and very well organized actually. If you have any technical questions, even if you don't raise a support ticket but raise a question in the community, they have multiple community managers for specific products. They'll either answer or tag someone to answer any question. 

Which solution did I use previously and why did I switch?

I previously worked with SoapUI Open Source, and also with ParaSoft SOAtest which is a similar product to ReadyAPI from the ParaSoft SOAtest. That is also a very good API testing tool and I think they recently added smart generator features and other things. I think that perhaps their ID is not very compatible and not as user friendly as ReadyAPI, but it also has very good features.

How was the initial setup?

The initial setup is pretty straightforward, it's just an exe. And then when we execute it, the UI pops up and we can use it. Recently I think they've added a lot of integrations and other new releases. Implementation takes a couple of minutes and we're up and running. 

What's my experience with pricing, setup cost, and licensing?

When it comes to large enterprise, ReadyAPI is good. They also sell specific additional products but they don't force you to buy the complete package. You can select and purchase whichever products you want. The price is reasonable and I don't think it's very high, because of the flexibility - anyone can buy any product at any time.

What other advice do I have?

If you're testing mainly on API and then you want to have a full-fledged API testing on load performance, function, security, etc., this product will actually be a one-stop platform for that.

I would rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Buyer's Guide
Download our free ReadyAPI Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free ReadyAPI Report and get advice and tips from experienced pros sharing their opinions.