Radware Alteon Reviews

We use Alteon for application load balancing, channel balancing, and high availability of applications through LDT in the cloud.

Radware has helped us to solve problems by providing optimal capacity.

It has also helped with the issue of migration to IPV6, thanks to its features and the way it is integrated into the network.

The most valuable feature of the solution is its stability. During the time that I have been using it, it has not undergone a service failure. In a large infrastructure like ours, there are always failures. But in our case, those failures are usually related to third parties and never due to Alteon Radware.

And with the integrated application protection, we have not suffered from attacks anymore.

Radware's visualization tool, Vision, also provides a lot of information in case of failures. It has helped us to understand very complex problems in one or two hours. It is very agile.

At the security level, it also contributes a lot. It has many security features and is very elastic and adaptable. If, for example, you have in-house security implemented, or you want to migrate it to the public or private cloud, it's very easy to change the licensing and integrate it.

I would like the solution to display and help visualize the reference map more easily. I would also like to better understand where queries come from and know which users are consulting the application, along with which app.

I would also like the next version of Alteon to include better traffic monitoring within the Vision feature.

I have been using Radware Alteon for about eight years.

So far, we have not had any network outages. The stability is quite good.

It is possible that we will increase the use of Radware in our company. It depends on what our clients require. Right now, we are implementing new channels so there is a high possibility that we will increase our use of the solution.

One of the benefits of using Radware is the support. If we have any doubt or a failure that we need to consult about with specialized support, the attention is immediate. They also answer in Spanish, which is the language we operate in. Sometimes, when support is in English, it is difficult for us to understand answers. Spanish language support obviously facilitates the resolution of problems. 

Overall, their support is very good and very agile. It is very specialized and efficient. They have helped us resolve issues very quickly.

Positive

Our deployment model is private cloud and we have Alteon set up in different locations. The initial deployment was simple. The migration was done without affecting our services and the implementation took about 15 days.

As we already had hardware services, we migrated the services to the backup, the main service was installed and, when it was established, the services were migrated and, thus, the backup was also migrated.

The monitoring team simply informs us of the health status of the equipment. If a change is reported in the firmware version, a change that affects us, we do an update. Otherwise, there is not much maintenance. Right now, we only have three people who work with Alteon.

We used Radware Professional Services. The deployment involved the Radware engineer and one person from our company's technical team.

We received training from Radware on how to use Alteon, but our team has been using Radware for eight years and we had previous experience. If someone is considering switching to Alteon but is concerned about the learning curve, Radware has a free training portal where it explains things very well. That could decrease the learning curve very quickly.

We see ROI in the reliability and in the support to which we can turn in case of failures.

Not only have we seen time to value from the solution, but I have seen information about events on Radware's social networks where they show how they protect environments in real-time attack situations. They talk about cyber attacks that hackers attempted in Ukraine. Radware is very immersed in that situation and that shows they are at a very high level. Ever since we implemented this protection solution, we have not seen the anomalies that occurred before.

From the moment we started to work with Radware, we understood that it is a high-level platform.

Right now we use a private cloud in data centers. An internet provider maintains our protection with an antivirus shield. We are evaluating the possibility of using Radware to protect public cloud services, such as AWS and Azure.

My advice is that it is necessary to add Radware's Vision solution for greater visibility into what is happening in the system. Also, increase the traffic lock, which is a feature that brings good visibility into all the traffic on the network.

With Radware, I have learned the importance of knowing the characteristics of your product very well and using them in the best possible way.

Foreign Language:(Spanish)

¿Cuál es nuestro caso de uso principal?

Usamos Alteon para balanceo de carga de aplicaciones, balanceo de canales y alta disponibilidad de aplicaciones a través de LDT en la nube.

¿Cómo ha ayudado a mi organización?

Radware nos ha ayudado a resolver problemas proporcionando una capacidad óptima.

También ha ayudado con el tema de la migración a IPV6, gracias a sus características y la forma en que está integrado en la red.

¿Qué es lo más valioso?

La característica más valiosa de la solución es su estabilidad. Durante el tiempo que llevo usándolo no ha sufrido ningún fallo de servicio. En una gran infraestructura como la nuestra, siempre hay fallas. Pero en nuestro caso, esos fallos suelen estar relacionados con terceros y nunca debido a Alteon Radware.

Y con la protección de aplicaciones integrada, ya no hemos sufrido ataques.

La herramienta de visualización de Radware, Vision, también brinda mucha información en caso de fallas. Nos ha ayudado a entender problemas muy complejos en una o dos horas. Es muy ágil.

A nivel de seguridad también aporta mucho. Tiene muchos elementos de seguridad y es muy elástico y adaptable. Si, por ejemplo, tiene implementada la seguridad interna o desea migrarla a la nube pública o privada, es muy fácil cambiar la licencia e integrarla.

¿Qué necesita mejorar?

Me gustaría que la solución mostrara y ayudara a visualizar el mapa de referencia más fácilmente. También me gustaría comprender mejor de dónde provienen las consultas y saber qué usuarios están consultando la aplicación, junto con qué aplicación.

También me gustaría que la próxima versión de Alteon incluyera un mejor control del tráfico dentro de la función Vision.

¿Por cuánto tiempo he usado la solución?

He estado usando Radware Alteon durante unos ocho años.

¿Qué pienso sobre la estabilidad de la solución?

Hasta el momento, no hemos tenido ningún corte de red. La estabilidad es bastante buena.

¿Qué opino de la escalabilidad de la solución?

Es posible que aumentemos el uso de Radware en nuestra empresa. Depende de lo que requieran nuestros clientes. En este momento, estamos implementando nuevos canales, por lo que existe una gran posibilidad de que aumentemos el uso de la solución.

¿Cómo son el servicio de atención al cliente y el soporte?

Uno de los beneficios de usar Radware es el soporte. Si tenemos alguna duda o falla que necesitemos consultar con soporte especializado, la atención es inmediata. También responden en español, que es el idioma en el que operamos. A veces, cuando el soporte es en inglés, nos cuesta entender las respuestas. El soporte en español obviamente facilita la resolución de problemas.

En general, su soporte es muy bueno y muy ágil. Es muy especializado y eficiente. Nos han ayudado a resolver problemas muy rápidamente.

¿Cómo calificaría el servicio y soporte al cliente?

Positivo

¿Cómo fue la configuración inicial?

Nuestro modelo de implementación es una nube privada y tenemos instalado Alteon en diferentes ubicaciones. El despliegue inicial fue simple. La migración se realizó sin afectar nuestros servicios y la implementación tomó alrededor de 15 días.

Como ya teníamos servicios de hardware, migramos los servicios a la copia de seguridad, se instaló el servicio principal y cuando se estableció, se migraron los servicios y por lo tanto, también se migró la copia de seguridad.

El equipo de monitorización simplemente nos informa del estado de salud del equipo. Si se reporta un cambio en la versión del firmware, un cambio que nos afecta, hacemos una actualización. De lo contrario, no hay mucho mantenimiento. En este momento, solo tenemos tres personas que trabajan con Alteon.

¿Y el equipo de implementación?

Utilizamos los servicios profesionales de Radware. El despliegue involucró al ingeniero de Radware y a una persona del equipo técnico de nuestra empresa.

Recibimos capacitación de Radware sobre cómo usar Alteon, pero nuestro equipo ha estado usando Radware durante ocho años y teníamos experiencia previa. Si alguien está considerando cambiarse a Alteon pero está preocupado por la curva de aprendizaje, Radware tiene un portal de capacitación gratuito donde explica las cosas muy bien. Eso podría disminuir la curva de aprendizaje muy rápidamente.

¿Cuál fue nuestro Retorno de la Inversión?

Vemos el retorno de inversión en la confiabilidad y en el soporte al que podemos recurrir en caso de fallas.

No solo hemos visto el tiempo de valor de la solución, sino que hemos visto información sobre eventos en las redes sociales de Radware donde muestran cómo protegen otros entornos en situaciones de ataque en tiempo real. Hablan de los ciberataques que intentaron los piratas informáticos en Ucrania. Radware está muy inmerso en esa situación y eso demuestra que están a un nivel muy alto. Desde que implementamos esta solución de protección, no hemos visto las anomalías que ocurrían antes.

Desde el momento en que empezamos a trabajar con Radware, entendimos que es una plataforma de alto nivel.

¿Qué otro consejo tengo?

En este momento usamos una nube privada en los centros de datos. Un proveedor de internet mantiene nuestra protección con un escudo antivirus. Estamos evaluando la posibilidad de utilizar Radware para proteger los servicios de nube pública, como AWS y Azure.

Mi consejo es que es necesario agregar la solución Vision de Radware para una mayor visibilidad de lo que sucede en el sistema. Además, aumenten el bloqueo de tráfico, que es una característica que brinda una buena visibilidad de todo el tráfico en la red.

Con Radware he aprendido la importancia de conocer muy bien las características de tu producto y utilizarlas de la mejor manera posible.

We use Radware Alteon for data protection and security compliance.

Radware Alteon's integrated application protection is a good choice. It provides better protection for our web applications by delaying access to the interface and limiting access to specific web applications. This centralized and limited access makes it easier to manage our web applications, even if we have multiple users or customers. We have also provided suggestions for a release that includes the customer's recommended modifications and edits. This release is sufficient for cloud-based applications.

Radware Alteon's out-of-the-box integration feature is good.

The automation script libraries for each orchestrator are of good quality. Our team can apply the updates and configure them.

Radware Alteon has improved our organization by providing an interface for connecting 10 Gigabit Ethernet transceivers. This allowed us to increase our network bandwidth and improve the performance of our applications.

Radware Alteon Analytics saved us around 15 percent of the time troubleshooting. The dashboard provides a helpful overview of active alerts and warnings, and we can easily investigate and add new ones as needed. This has made it much easier to identify and resolve issues quickly.

The UI is user-friendly. 

The cloud features are valuable.

The interface implementation can be improved. If any features of the current version need to be upgraded, such as those related to net flow, we need to reboot the system properly. We also need to be able to upgrade any Radware updates related to the version.

I have been using Radware Alteon for one and a half years.

Radware Alteon is a stable solution.

Radware Alteon is scalable. The solution is deployed in multiple mobile locations with over 1,000 users.

Radware Alteon's technical support is excellent.

Positive

The initial setup is straightforward. The deployment took two days and two people to complete. We received training from the Radware team.

The implementation was completed in-house.

The cost of Radware Alteon is mid-ranged.

The GEL licensing is flexible. The GEL license has helped save us around 25 percent.

I give Radware Alteon a ten out of ten.

We have seen time to value especially around the data security and compliance of Radware Alteon. We saw time to value after one and a half weeks of implementing Radware Alteon.

Radware Alteon is a scalable and available application delivery controller that can be used by organizations of all sizes. It offers a wide range of features, including automation, optimization, and migration from older to newer versions.

Radware Alteon is easy for organizations to switch to because it has training portals that provide all the necessary information, which minimizes the learning curve.

The maintenance is completed on a quarterly basis by the vendor.

I recommend Radware Alteon, but it is always a good idea to do a proof of concept before switching solutions.

We are a data center company, and we need load balancers at our end so that the load is balanced. These are network load balancers, and they are helping us to balance the overall traffic at our end. Because we are a data center company, we host a lot of customers. We host more than 800 customers in our data center, and that itself is a big use case. Earlier, we were using it only in one data center, but now, we are using it in two data centers, so we have two load balancers, one at each site, and we are about to configure global load balancing between both of them.

We are a data center company, and we used to see a lot of traffic management issues. Since the implementation of Alteon two and a half years ago, we have been able to load balance the entire traffic that is coming in. It gives our customers good performance. Customers are happy with the traffic management and the load balancing feature. The customers are more satisfied now than before it was implemented.

The integrated applicant protection is extremely good. Integration with third-party applications is easy in the case of Radware Alteon. This is a critical feature, and Radware has made it very simple.

We have also used the out-of-the-box integration feature, and we have also customized some integration with the help of our Radware partner. We have integrated with vRA/vRO. Ansible is going to be used along with my OpenStack in the new load balancer that we have attached.

The automation script libraries for each orchestrator are good. That is the reason the integration is simplified. If these automation scripts were complicated, integration would have been difficult, but because of these automation scripts, integration has become so easy, robust, and simple, and we are able to integrate third-party applications within a very short period of time.

The best part is that we are able to manage it easily. It is easy to manage and easy to integrate with third-party applications. It is also easy in terms of overall support. The installation itself was very easy. These are the most likable features about Radware load balancers.

Their support can be better. The Radware management is very proactive. We can connect to anybody in Radware Management in India. We can even connect with the MD of Radware India. However, their lower level staff should be more proactive towards the customers.

In terms of features, we have had issues with SSL in version 5208, and we asked them to improve it on the SSL front. They have improved the new one. Currently, we are using 6024. In this version, SSL integration and the integration layer are a lot more simplified and secure. This was missing in the earlier version, but in the new version, it is simplified and resolved. In the earlier version, firmware upgrades also used to take slightly more time, whereas, in the new version, there are no issues at all.

We have been using Radware Alteon for almost two and a half years.

It is stable. I would rate it a nine out of ten in terms of stability.

It is scalable. I would rate it a nine out of ten in terms of scalability.

I would rate their support an eight out of ten. It can be better.

Positive

We did not use anything before Alteon. We were without a load balancer when we started the operation. It was becoming very difficult to manage or load balance the traffic. Since we implemented it, life has become simple for us.

It is a hybrid model. In the first implementation, we did not face many issues. There were some traffic issues related to utilization, but they got resolved. We are now implementing the second one, and we are also going to implement global load balancing. Overall, things are much simpler now. They have improved its simplicity.

Its maintenance includes only firmware upgrades and nothing else. We do not see any maintenance issues.

We have a Radware partner. This partner is called RAH Infotech. They do the implementation along with our team. There were two people from the partner side and four of our team members. There were six people.

We did not receive training from Radware on how to use Alteon. It is also not required. It is very simple. We did not need any training. When our partner implemented it, we learned it along with that.

The return on investment is directly proportional to the improved satisfaction of the customer. Earlier, the customers were not satisfied, whereas now, customers are extremely satisfied because their traffic is balanced. They know that they are getting the best performance. The throughput is the best. When the customers are satisfied, the ROI of the system is already achieved.

We could see its value in two months from the date of purchase. It took almost three weeks to implement. After that, in two to three weeks, we started observing. We started seeing the value from eight weeks onwards.

It is the best in the industry. It was better than the competition, and that is what made us go ahead with them. In any product, we look for features and functionalities, product support, management connection, and pricing.

We looked at F5, Citrix, and Array solutions. We went for Alteon for four reasons. I have 30 years of experience, and at least for the last 15 years, a load balancer meant only Radware. We never heard about other products, so we were aware of Radware load balancers. This was the first reason. 

The second reason was the management connection. If you have a management connection at the topmost level, things become much easier, so the product is good, and the management connection is there. We have signed for the highest level of support from them.

Another important factor was the market buzzword. People believe that in the CISO platform category, Radware is among the best products in the market today.

The cost was another factor. We were able to get the best rate from them as compared to other competitors.

It is the best in the market. It is simple. It is not complex, and pricing is also very competitive, so you can go ahead with it.

Overall, I would rate Radware Alteon an eight out of ten. There is always room for improvement.

We use it as a source for the delivery of services and we have many applications. It is the core of our business in terms of supporting those applications.

It has improved our organization in terms of the availability of our critical systems by increasing the level of protection for those systems. We are a critical-infrastructure company, and the services have many internal clients that have experienced that improvement.

Our Alteon system is configured in high availability and it helps us have a very productive system. We have it on one device that is in contingency for when we want to apply changes. For example, we can do new parameterization that can be applied to the device that has Alteon in backup, do tests there, and almost automatically synchronize the changes with our main Alteon. In other words, we have a very versatile and high-availability solution.

In addition, the health status information, with its highly detailed reporting, has saved us time on troubleshooting. We have the precise information needed that helps us find different types of situations. It has saved us about 50 percent of our time when troubleshooting.

At the corporate level, it is a very effective tool and it’s very simple. It shows us reports on the state of health of the services that we have configured, in terms of load balancing.

It really seems to us that Alteon meets expectations. It is not a solution that needs a high level of expertise. Although certain functions can become complex, only a minimum level of knowledge is needed.

Recently, our team was talking about the things you can customize in Alteon and the level of programming that doing so demands. I would like to see more information on how to customize the programming and troubleshoot.

I am new to the company and have been using Radware Alteon for six months, but the tool has been in use for about five years.

It is completely stable.

In our company, it is implemented in multiple services, multiple applications, and multiple physical sites.  Alteon functions in high-availability mode, in separate data centers.

We always have plans to expand our use of it for new applications and services.

In the time I have been with this company we have had to open one customer service ticket. It was handled well and immediately. They serve you quickly.

Positive

I wasn't involved in the initial deployment, but I received virtual training from someone at Radware when I started working with this company. A month later, I did the basic Alteon certification. It took me about two months to understand the magnitude of the benefits we have from using the Alteon load balancers.

My colleagues who were here before Alteon told me that it took them five or six months before they received any formal training, and when they received the training, they became more familiar with and had a deeper understanding of the Alteon operating model.

If you are thinking of switching to Alteon but worry about the learning curve, Alteon's management is very simple and intuitive after you acquire a certain level of basic knowledge. The most complex part is the configuration, but that is usually done by the supplier, so I don't think that that would be part of the learning curve. Overall, the platform is easy to learn when it comes to managing it.

The solution doesn't require almost any maintenance on our side. It is not constantly in preventive maintenance, so it has reduced our maintenance overhead. There might be some version update scheduling, but there is not much to do.

I am not in the financial area where I can talk about the return on investment in numerical terms, but from a technological point of view, we believe that the investment made in Alteon can be justified. I believe that investment was recovered in the first year. Its service is so satisfactory that the new budgets are being pre-approved for Alteon's renewal. The fact that we continue to use it also says something about the benefits from our investment.

The price conforms to what the tool provides. It is not an inexpensive tool and not all companies can afford an ADC solution such as Alteon. However, it justifies its price with the options it offers. And there are no additional costs other than the standard rates, renewal, and maintenance.

Although I wasn't working for this company at the time, they told me that they evaluated F5. From what I understand, the differences were in the functionality and accessibility of Alteon’s assets. I don't know about the cost comparison and value, but after doing the proofs of concept, our company was happier with the functionality of Alteon.

If you are evaluating Alteon, it is because you are thinking about having an ADC for service delivery. It's a tool that is essential for increasing the availability and performance of critical systems and the delivery of critical tools. Alteon definitely balances performance between applications.

The greatest lesson I have learned from using it has been discovering that it is essential for the availability and performance that applications require. It is not only simply about looking at the disks; you also need to deliver load balancing and increase availability, and that is what tools such as Alteon deliver.

Alteon has met the expectations we had for it. In fact, we are already thinking of an update, a renewal for next year. It is a solution of critical importance for us. It is effective and complies with what we need when it comes to the protection and balancing of the systems.

Foreign Language:(Spanish)

¿Cuál es nuestro caso de uso principal?

Lo usamos como fuente para prestar servicios y tenemos muchas aplicaciones. Es el núcleo de nuestro negocio en términos de soporte para esas aplicaciones.

¿Cómo ha ayudado a mi organización?

Ha mejorado nuestra organización en términos de disponibilidad de nuestros sistemas críticos al aumentar el nivel de protección para esos sistemas. Somos una empresa de infraestructura crítica y los servicios tienen muchos clientes internos que han experimentado esa mejora.

Nuestro sistema Alteon está configurado en alta disponibilidad y nos ayuda a tener un sistema muy productivo. Lo tenemos en un dispositivo que está en contingencia para cuando queramos aplicar cambios. Por ejemplo, podemos hacer una nueva parametrización que se puede aplicar al dispositivo que tiene Alteon en la copia de seguridad, hacer pruebas allí y sincronizar los cambios casi automáticamente con nuestro Alteon principal. En otras palabras, tenemos una solución muy versátil y de alta disponibilidad.

Además, la información del estado de salud, con sus informes muy detallados, nos ha ahorrado tiempo en la resolución de problemas. Tenemos la información precisa necesaria que nos ayuda a encontrar diferentes tipos de situaciones. Nos ha ahorrado alrededor del 50 por ciento de nuestro tiempo en la resolución de problemas.

¿Qué es lo más valioso?

A nivel corporativo es una herramienta muy efectiva y muy sencilla. Nos muestra informes sobre el estado de salud de los servicios que tengamos configurados, en cuanto a balanceo de carga.

¿Qué necesita mejorar?

Realmente nos parece que Alteon cumple con las expectativas. No es una solución que requiera un alto nivel de experiencia. Aunque ciertas funciones pueden volverse complejas, solo se necesita un nivel mínimo de conocimiento.

Recientemente, nuestro equipo habló sobre las cosas que puede personalizar en Alteon y el nivel de programación que exige hacerlo. Me gustaría ver más información sobre cómo personalizar la programación y solucionar problemas.

¿Por cuánto tiempo he usado la solución?

Soy nuevo en la empresa y he estado usando Radware Alteon durante seis meses, pero la herramienta ha estado en uso durante unos cinco años.

¿Qué pienso sobre la estabilidad de la solución?

Es completamente estable.

¿Qué opino de la escalabilidad de la solución?

En nuestra empresa está implementado en múltiples servicios, múltiples aplicaciones y múltiples sitios físicos. Alteon funciona en modo de alta disponibilidad, en data centers separados.

Siempre tenemos planes para expandir nuestro uso de él para nuevas aplicaciones y servicios.

¿Cómo son el servicio de atención al cliente y el soporte?

En el tiempo que llevo con esta empresa hemos tenido que abrir un ticket de atención al cliente. Se manejó bien y de inmediato. Te atienden rápido.

¿Cómo calificaría el servicio y soporte al cliente?

Positivo

¿Cómo fue la configuración inicial?

No participé en la implementación inicial, pero recibí capacitación virtual de alguien en Radware cuando comencé a trabajar con esta empresa. Un mes después, hice la certificación básica de Alteon. Me tomó cerca de dos meses comprender la magnitud de los beneficios que obtenemos al usar los balanceadores de carga de Alteon.

Mis colegas que estuvieron aquí antes de Alteon me dijeron que les tomó cinco o seis meses antes de recibir una capacitación formal, y cuando recibieron la capacitación, se familiarizaron más y tuvieron una comprensión más profunda del modelo operativo de Alteon.

Si estás pensando en cambiarte a Alteon pero te preocupa la curva de aprendizaje, la gestión de Alteon es muy sencilla e intuitiva una vez que adquieres un cierto nivel de conocimientos básicos. La parte más compleja es la configuración, pero eso generalmente lo hace el proveedor, por lo que no creo que sea parte de la curva de aprendizaje. En general, la plataforma es fácil de aprender y es muy fácil de administrar.

La solución no requiere casi ningún mantenimiento de nuestra parte. No está constantemente en mantenimiento preventivo, por lo que ha reducido nuestros gastos generales de mantenimiento. Puede haber alguna programación de actualización de versión, pero no hay mucho que hacer.

¿Cuál fue nuestro retorno de inversión?

No estoy en el área financiera donde pueda hablar del retorno de la inversión en términos numéricos, pero desde un punto de vista tecnológico, creemos que la inversión realizada en Alteon puede estar justificada. Creo que esa inversión se recuperó en el primer año. Su servicio es tan satisfactorio que ya se están pre aprobando los nuevos presupuestos para la renovación de Alteon. El hecho de que sigamos usándolo también dice algo sobre los beneficios de nuestra inversión.

¿Cuál es mi experiencia con los precios, el costo de configuración y las licencias?

El precio se ajusta a lo que ofrece la herramienta. No es una herramienta económica y no todas las empresas pueden permitirse una solución ADC como Alteon. Sin embargo, justifica su precio con las opciones que ofrece. Y no hay costes adicionales aparte de las tarifas estándar, renovación y mantenimiento.

¿Qué otras soluciones evalué?

Aunque yo no estaba trabajando para esta empresa en ese momento, me dijeron que evaluaron F5. Por lo que entiendo, las diferencias estaban en la funcionalidad y accesibilidad de Alteon. No sé acerca de la comparación de costos y valor, pero después de hacer las pruebas de concepto, nuestra empresa estaba más satisfecha con la funcionalidad de Alteon.

¿Qué otro consejo tengo?

Si tu empresa está evaluando a Alteon, es porque está pensando en tener un ADC para la prestación de servicios. Es una herramienta esencial para aumentar la disponibilidad y el rendimiento de los sistemas críticos y la entrega de herramientas críticas. Alteon definitivamente equilibra el rendimiento entre aplicaciones.

La mayor lección que he aprendido al usarlo ha sido descubrir que es esencial para la disponibilidad y el rendimiento que requieren las aplicaciones. No se trata simplemente de mirar los discos; también se necesita ofrecer equilibrio de carga y aumentar la disponibilidad, y eso es lo que ofrecen herramientas como Alteon.

Alteon ha cumplido con las expectativas que teníamos para él. De hecho, ya estamos pensando en una actualización, una renovación para el próximo año. Es una solución de importancia crítica para nosotros. Es eficaz y cumple con lo que necesitamos en cuanto a la protección y el equilibrio de los sistemas.

We use it as a load balancer.

It gives our application more resiliency by providing redundancy so that if one server fails, another one can take over and service the website.

And when troubleshooting, Alteon’s analytics have helped me save about half the time it would take me otherwise.

I like the web GUI. It's very intuitive and easy to use.

The reverse proxy piece is a little bit complicated. If the reverse proxy were easier to implement, that would help.

I have been using Radware Alteon for seven years.

It's very stable. It hasn't crashed on me at all.

It's scalable. We can purchase more licenses to accommodate more throughput.

We have it deployed across multiple locations and we have about 20,000 end-users.

Their tech support is very knowledgeable. I've always liked working with the Radware engineering team. They know their stuff.

Positive

We used AppDirectors, which is also from Radware. We switched because AppDirector was old and was end-of-support.

The deployment was pretty straightforward.

In terms of maintenance, every year we try to upgrade the code on the Alteon, but that's about it. It has reduced my maintenance overhead. It's a very low-maintenance system.

I did the whole deployment, along with my boss and one of my colleagues, and we used professional services from Radware. We received training, which was bundled with the purchase.

We have definitely seen return on our investment. It keeps our business more resilient and with higher availability.

The value in it also comes from the fact that how you manage it, and how you create and do things, is a lot easier. It's also more stable.

I needed a couple of months to get familiarized with it.

I'm content with Alteon's pricing.

The licensing is a little bit complicated because it's based on how much bandwidth you want to use, what the throughput is. Instead of having a throughput limit, it just allows whatever the bandwidth is and bases the licensing on vADCs (virtual application delivery controllers) only. That makes it a little bit complicated.

We did a PoC of F5. We chose Alteon based on cost and ease of use. F5 was twice the cost of Alteon at the time, although that was seven years ago.

Radware is not as well known as F5, so maybe the name is a little bit more obscure. That might be a little bit concerning for some people, but it wasn't for me.

You need to understand how to do low balancing and what it does. And you need to think about what types of features you are looking to get out of a product, such as SSL offloading.

I also use Radware's APSolute Vision, which enables me to manage all my devices—that's the best for me—as well as DefensePro.

We use Alteon to load balance our client traffic between different servers. We provide client support for deploying, configuring and troubleshooting. 

The best thing about Radware is the command line interface which is simple and very user-friendly. This is a very good device because it's easy to configure and easy to troubleshoot. Radware provides numerous guides including configuration, CLI, and troubleshooting. That is a very useful thing to troubleshoot, to configure our Radware devices. 

We've developed a lack of trust in the product because it sometimes behaves unexpectedly. Some issues are not resolved even after troubleshooting multiple times and then we have to reboot the device before it can be resolved. The solution could be more robust. The GUI should be improved because it's old and very traditional. One of our concerns is that Radware is not going to provide us with a free trial demo license so that we can install the product in our VM for our engineers to check, troubleshoot and study the product. 

I've been using this solution for over three years. 

Stability could be improved. 

Radware is a very scalable product. 

I haven't needed to contact technical support on my most recent project because I have a multiple-user configuration guide for the command line, the GUI base, and for any issues. The guides are very helpful. 

The initial setup and configuration process is very quick and easy. If we have a pre-configured setup file, then we can configure Radware within 5 to 10 minutes.

Radware is a very budget-friendly device. It is not too expensive.

This is a good product and we're generally satisfied with its features and capabilities. I rate the solution nine out of 10. 

My organization used the solution as a load balancer to balance the traffic on our application servers.

The GUI was a valuable feature. It was uncomplicated and easy to use.

The service could be improved by better customer support. 

They could also introduce much-needed cybersecurity as well as governance and tax reporting features.

I used the solution for almost four years.

The solution was stable.

The product is scalable. The functionality worked well. One issue was insufficient bandwidth to handle all the traffic, which likely impacted our timing. 

When we approached customer service and support with configuration-related issues and multiple cases of bugs in the Radware Alteon software, the response was slow, and there was no resolution. 

Neutral

I never used any other load balancer or ADC before. I've only worked with Radware Alteon.

From 2010 to 2018, when I was working, they had Alteon, which they implemented in 2000 when implementation was more complex.

I have no idea about the price, but the organization I was working for was always looking for economical products. So I would assume the price was quite competitive.

I would definitely recommend Radware load balancer to organizations around the globe that don't have a huge budget.

I would give the product an overall rating of seven out of 10.

We had an average of around 1,500 users. They used the product on everything and on every application server they had.

Regarding maintenance, we didn't have a very big IT environment. Two guys were enough to load the configuration and deal with operational issues.

Our maintenance included conflict backup, which differed depending on the organization. We scheduled load balancer reports as required, usually monthly, occasionally bi-monthly, and sometimes after six months, depending on customer requirements.

Potential users should use the application before implementing it and understand the infrastructure. They need to know how they will use the load balancer, what features it has to load, and whether they can utilize it.

The vendor usually overloads the devices with a lot of functionality. The strength of this solution is the application delivery controller. The best functions are load-balancing services and multiple backend servers.

The SSL uploading feature is helpful, and every vendor has it. It terminates the full connections and takes care of all the power required for the backend servers to process the SSL load. Radware Alteon also makes our environment and web applications more scalable because the devices are half-sequence and specifically designed to handle web traffic and SSL web traffic.

These devices work as hypervisors on the cluster that we have on-premises. We can run virtual applications and delivery controllers inside them. We can also isolate resources and environments. In addition, Radware Alteon has a helpful scripting engine for automation called AppShape+.

I have worked with Big IP F5. It is a veteran solution that is more stable and has more resources. Big IP F5 has a virtual hub in the community with a lot of resources and already-made scripts that can be used for free. Radware Alteon has a community portal, but the community portal does not have a place to find scripts. It would be great if they could be transparent and deploy a community where their users can share the scripts.

We have been using this solution for almost 11 years. We have a cluster of two Radware 52808 devices. We are currently using version 32.2.12. Some devices are deployed on-premises, but we have a client running SIWA, a cloud web environment in Radware Alteon, so we deploy both. So it is on public and hardware cloud.

It is pretty stable, and we are happy with the solution. We had some problems in the past, but they have been resolved. In the past, we suffered some key performance bags. For example, there was a memory leak that persisted during firmware releases. We had to reboot and failover the devices. Every Wednesday at 6:00 pm, we had failovers of the digital application delivery control from one device to another for about a year. The device had a problem where if you ran it for too long without rebooting, it generated a corrupt memory and crashed. The device stopped accepting new connections, and we couldn't see any issues in the logs. The technical support told us it could be a tricky memory leak back. When we started rebooting the devices periodically each week, we managed to resolve the situation. It took about a year, and multiple upgrades and versions before the vendor fixed the issue.

Our organization usually buys load balances and hand-held devices oversized. We have not had any problem with scalability, and none of the devices fall short of our expectations. In addition, the devices are usually more powerful than the license they sell you. If there are problems with scalability, we can upgrade our license to a superior one.

We work with public institutions and have tens of thousands of potential users because we use Radware Alteon in public administration and digital offices. In Spain, the public administration sector is our biggest client.

They have good support, and we have used them for years.

We have used Big IP F5 for many years.

I rate the initial setup an eight out of ten. It was not straightforward because we needed to set it up. Radware Alteon has a specific syntax requiring navigation of all menus and venues. 

Deployment depends on the area and configuration that needs to be applied. With setup experience, deployment of Radware Alteon could be reasonably fast. The initial deployment was done in-house. But now, connecting to a third-party coworker in the data center is easy. We can rack the device in the data center and plug the cables into a laptop that can plug into the Radware Alteon. The user can connect to a smartphone data plan and easily configure the device remotely. We need just two people for maintenance.

I believe there is a return on investment. Therefore, the solution is worth buying, and if you don't buy a load balancer, it is difficult because you will need more backend servers.

I do not have specific details about the costs. There is a licensing fee, and they have an SSL transaction license and others. They have two or three licenses that you pay based on the volume.

I rate this solution a seven out of ten. Of recent, we tend to lean towards using cloud. This is because the on-premises devices are less common and are losing presence in my company's services. Regarding advice to others, I would recommend they upgrade the device before entering the production stage to reduce the bags.