Radware Alteon Reviews

We implement the load balancer for everything related to the input and output of connectivity services to or from the internet. We have two channels of connectivity to the internet through which we publish services.

With load-balancing, we have the ability to receive traffic using both channels, through Alteon, and when one of them is affected, we're able to access the internet through the other. We already have that part configured.

We also use it for security issues regarding the WAF, trying and applying policies for companies, so that our web applications published to the internet are covered by that security layer.

The two use cases I mentioned are very valuable for our port activity. We must have our applications and services running 24/7 and balance the connectivity and the applications. Also, in terms of security, using Alteon means our services are available, with high quality, to external and internal users. This is one of the reasons I give a high rating to the abilities we have with Alteon.

It has enabled us to have high availability and fault tolerance in operating our applications securely. This has created a lot of value in our IT area around the services we provide to the organization.

Time savings are another area where the solution has helped us a lot. In particular, the visualization has been important for troubleshooting and error resolution. We have been able to find clearer information or more details that are important to solving these issues when they arise. It has reduced our troubleshooting time by about 50 percent.

The time to value was practically immediate. The issues with load balancing of the applications, and the balancing of the internet service and the services provided, changed quickly. They were things that could be identified by our clients immediately. We started to see results from the implementation of the solution within a month, and in some cases, within 15 days or less. For example, the load balancer started acting immediately. We have great confidence in Radware solutions.

The integrated application protection provided by Alteon is very good. It really helps to avoid false positives in some cases. It provides important granularity to avoid a situation in which security or cybersecurity scenarios escape us. We are able to define policies and use techniques to contain these types of situations when they arise. As a security tool, it is very important.

Radware's solutions are very complete, and the integration among some of them—which, in some cases, we have not yet implemented but plan to—has given me peace of mind, knowing we have a robust tool with suitable solutions for all company cybersecurity issues.

We are in the process of updating our version of the solution, so judging what should be improved is difficult. But in some cases, the visualization takes a while, especially for mapping issues. I don't know if that issue will be corrected in the updated version, but that is an area where it could be improved.

We have been using Radware Alteon for more than two years.

It is a totally stable platform.

We are analyzing a possible integration of Alteon with another Radware product. Integrating another Radware product and being able to automate things is in line with the vision we have for the future, and we see that it can be done with Radware technology.

The solution’s customer service and technical support are very good.

The only small problem was in the implementation. We had to wait for the availability of the implementers from Radware at one point. Things were a bit complex in the region in which they were traveling, so we had to postpone the implementation a little. It was a small problem that didn't have much impact.

I have used other solutions at different companies, and there is a difference for the better with Alteon. I prefer it because of its policies, tools, and the methods it uses. It seems better from my point of view.

In my current company, we have not used any solutions other than Radware Alteon. We decided on Alteon because it offered us more granularity. Radware gives you more options when selecting the necessary features in terms of display, and allows you to fix or find bugs. Those were the big differences.

We have definitely seen ROI. The operation of the port has been a positive change. If there were a drop in internet service for one hour, we could lose quite a lot of money. Avoiding this type of situation with Radware Alteon, for a total of two or three hours, means our investment is fully recovered. Overall, in the past two years, failures have decreased.

The solution has allowed us to operate calmly and have a higher level of technological maturity with the controls it provides. It's not only we who feel that satisfaction, but our customers do too.

The pricing seems reasonable to me for what the solution provides. It is within the parameters of this type of solution.

We have two teams using the solution in separate locations. Apart from the administration that we do on the equipment, we have a support and maintenance contract for the solution. Currently, we have one person in charge of this area and another as a backup. Both are cybersecurity analysts. While it hasn't really reduced our maintenance, it has helped avoid generating additional costs.

I would advise you to focus first on service and then on important functionalities that can help your organization solve the problem of high availability of critical services. Radware Alteon can provide security for those same critical services.

Before Alteon, we believed that we had control of our security. With the implementation of its tools, we realized that we did, in fact, have a good security layer, but with the help of this tool, we have been able to go further and have a little more certainty and control in certain situations, especially around our web applications.

Radware LinkProof is used for link load balancing. Whenever many servers are connected with Radware LinkProof, users can use their logins to use a firewall. And when a firewall is unavailable, Radware LinkProof automatically switches to another firewall.

The most valuable feature of Radware LinkProof is that it supports link load balance.

Radware LinkProof’s customer support could be improved.

I have worked with Radware LinkProof for one year.

I rate Radware LinkProof a nine out of ten for stability.

The solution is scalable, and I rate Radware LinkProof a nine out of ten for scalability.

I rate Radware LinkProof an eight out of ten for customer support. Whenever we raise a case at their site, it takes three to four hours for their customer support people to communicate with us.

Positive

The initial setup was easy. Radware LinkProof takes three days to deploy.

You have to understand the different areas where you have to provide Radware LinkProof and where you have to increase it. Then you have to configure them one by one along with the proxy configuration so that it will work from outside to inside.

Radware LinkProof is neither cheap nor expensive. I rate Radware LinkProof a six or seven out of ten for pricing.

One person can do the configuration for Radware LinkProof, but more people will be needed to complete the configuration on time if you have multiple devices.

Some people have a virtual license, while others have a license that needs to be upgraded. Depending upon the location, one or more technical persons are required for the solution's maintenance.

Many people use Radware LinkProof, and it is available for small, medium, and enterprise businesses.

I would not recommend Radware LinkProof to anyone because it only supports load balance, not DoS and WAF. If you have larger offices in different locations, you can use Radware LinkProof inside your offices. However, if you introduce it in a space open to the internet, you will have to use a separate device for DDoS and WAF.

Overall, I rate Radware LinkProof an eight out of ten.

We are using Radware Alteon as a web application farm for all of our on-premise websites and as a reverse proxy.

The most valuable features of Radware Alteon are the reverse proxy functionality and the SSL offload and hardware.

Radware Alteon could improve the troubleshooting from the command line interface, they could do a better job making it easier.

I have been using Radware Alteon for approximately 10 years.

The stability of Radware Alteon is good.

Radware Alteon is scalable.

We have approximately 10,000 users using the solution globally. We have all of our applications for our web and EDI environment using the solution.

The technical support from Radware Alteon is wonderful.

I rate the support from Radware Alteon a five out of five.

Positive

The initial setup of Radware Alteon is straightforward. The full installation took approximately three to four days.

I rate the initial setup of Radware Alteon a four out of five.

We did the implementation of the solution in-house.

We have received a return on investment using Radware Alteon. It is one of their strong points. You receive the value of your money out of using it.

Radware Alteon is less expensive than many of the other competitors.

We compared Radware Alteon to other vendors, such as F5, and not only was Radware Alteon less expensive but it is more user-friendly in the interface and configuration.

We are going to change solutions. However, we are staying with Radware. The solution we are using is the hardware Radware Alteon 5208 but they make a virtual Alteon now. We are moving to all virtual Radware Alteons instead of physical hardware. The cost of us using all virtual Radware Alteon solutions will be $154,000 over three years. This includes 80 load balancers and 10 GB.

I rate Radware Alteon a nine out of ten.

The solution is basically used for load balancing. We do build for load balancing as well. We have several load balancers in the physical and cloud space. We started using it for GTM and also use it for some iRules scripting and to modify the SDP draft.

It was way cheaper than F5, so that was the reason to move from F5 to Radware. In terms of value for money, maybe it's better. F5 is very good. However, it was really expensive. This solution is also quite good, yet costs much less.

It's quite a nice solution. It's like F5. They are very good products and are very easy to use. They're very powerful, you can do a lot of things with the scripting, and also even in the interface and the graphic interface, you can configure other things without going to the scripting, to the rules.

The initial setup is easy and it was quick to deploy.

The solution has been very stable.

Maybe there are a couple of things that didn't work very well. You kind of have the same build and different build for load balancers. It can create some issues. We faced issues where we needed to have some kind of the same balance in different environments. That happened with F5. However, in Radware, you can do it when we move to production and we need to change the balance there. Different environments should be able to have some balance to be completely isolated. That's something that they could really improve to make it really, really isolated.

We’d like the solution to include more security features in the standard license.

We just acquired Radware in the last few months. IT’s been about eight months.

The solution is stable. In the last eight months since we migrated, we’ve had no big issues. Everything is working fine. There are no bugs or glitches, and it doesn’t crash or freeze.

The scalability is about licensing. You require more bandwidth and more throughput. To scale, it’s about acquiring more licensing. That’s about it.

For example, if you have a license of 30GBs of traffic and may need to support up to maybe 80GBs. You need to increase the license. You can kind of use it on demand, however. If you can change the license every three years, and you can see that your throughput is going to increase a lot, you can scale up.

We have about ten people on the solution currently. We do have plans to potentially increase usage in the future.

Technical support was okay. We opened a couple of tickets, it was okay. They were fast and they fixed the issues.

Positive

We just migrated to Radware from F5 APM. It’s quite new. It's really, really powerful. However, they are very good load balancers.

The setup is relatively straightforward. To do clustering is very easy. It's way easier than F5, I would say.

The deployment was quite fast. The problem was that migrating from F5 took a lot because we had to add the Windows in place and handle the service impact. That said, deploying is fast. If you are in the integration field and you don't have to migrate, it's pretty fast.

How many people you need to maintain the solution depends on the size. However, you might need four or five people.

There was a mix of personnel helping with the setup. I was doing it mostly myself. However, I had the help of professional services from Radware.

For the amount of traffic that we use, it's as good as F5 and way cheaper.

The pricing is much more reasonable than, for example, F5, our old solution.

I’m not sure how much the solution costs. However, my understanding is that it is moderately priced. I’d rate it a three out of five in terms of affordability. It’s not cheaper. However, it is less expensive than F5.

We checked in with Citrix as well. It was also good. In the end, we went to Radware.

We’re just a customer.

We’re using one of the most recent versions of the solution.

It's a very good product, however, if it would work for your company would depend on your needs. It depends on the amount of traffic.

I’d rate the solution an eight out of ten.

The solution is used for load balancing.

The DGP, routing, L2, and L3 switches are the most valuable features of the Radware LinkProof.

The solution lacks HA configuration. In comparison, Alteon has a better HA configuration. Plus, the 30.5 version and 30.0 version of Alteon have some differences in relation to the HA configuration.

The HA configuration feature is important as it enables a failover with a cluster of more than LinkProof.

I have been using the solution since 2017. My company has a partnership with Radware LinkProof. 

It is a stable solution.

It is a scalable solution. Two administrators are using the solution presently.

I contacted their technical support regarding the SysTrack migration. Still, they could not give a proper solution as I could not give them the exact data.

The initial setup was straightforward. The deployment takes around half an hour if you go into all the specifications and functionality. Only two people are needed for the deployment process.

Initially, we configure the solution and test for functionalities like HCR and whether the load balancing is happening correctly. Once that is checked, we move into production and then upload the device for one week. If it is functioning well, then we remove the existing device. We are following the same procedure for all servers, storage, and firewalls, as we have faced issues with power fluctuations before this.

Price-wise, the solution is a reasonable one.

Contact the technical support team and implement the suggested steps in case of migration. Otherwise, if anything goes wrong, the production will get impacted.

I rate the overall solution an eight out of ten.

We use Alteon to load balance our client traffic between different servers. We provide client support for deploying, configuring and troubleshooting. 

The best thing about Radware is the command line interface which is simple and very user-friendly. This is a very good device because it's easy to configure and easy to troubleshoot. Radware provides numerous guides including configuration, CLI, and troubleshooting. That is a very useful thing to troubleshoot, to configure our Radware devices. 

We've developed a lack of trust in the product because it sometimes behaves unexpectedly. Some issues are not resolved even after troubleshooting multiple times and then we have to reboot the device before it can be resolved. The solution could be more robust. The GUI should be improved because it's old and very traditional. One of our concerns is that Radware is not going to provide us with a free trial demo license so that we can install the product in our VM for our engineers to check, troubleshoot and study the product. 

I've been using this solution for over three years. 

Stability could be improved. 

Radware is a very scalable product. 

I haven't needed to contact technical support on my most recent project because I have a multiple-user configuration guide for the command line, the GUI base, and for any issues. The guides are very helpful. 

The initial setup and configuration process is very quick and easy. If we have a pre-configured setup file, then we can configure Radware within 5 to 10 minutes.

Radware is a very budget-friendly device. It is not too expensive.

This is a good product and we're generally satisfied with its features and capabilities. I rate the solution nine out of 10. 

The vendor usually overloads the devices with a lot of functionality. The strength of this solution is the application delivery controller. The best functions are load-balancing services and multiple backend servers.

The SSL uploading feature is helpful, and every vendor has it. It terminates the full connections and takes care of all the power required for the backend servers to process the SSL load. Radware Alteon also makes our environment and web applications more scalable because the devices are half-sequence and specifically designed to handle web traffic and SSL web traffic.

These devices work as hypervisors on the cluster that we have on-premises. We can run virtual applications and delivery controllers inside them. We can also isolate resources and environments. In addition, Radware Alteon has a helpful scripting engine for automation called AppShape+.

I have worked with Big IP F5. It is a veteran solution that is more stable and has more resources. Big IP F5 has a virtual hub in the community with a lot of resources and already-made scripts that can be used for free. Radware Alteon has a community portal, but the community portal does not have a place to find scripts. It would be great if they could be transparent and deploy a community where their users can share the scripts.

We have been using this solution for almost 11 years. We have a cluster of two Radware 52808 devices. We are currently using version 32.2.12. Some devices are deployed on-premises, but we have a client running SIWA, a cloud web environment in Radware Alteon, so we deploy both. So it is on public and hardware cloud.

It is pretty stable, and we are happy with the solution. We had some problems in the past, but they have been resolved. In the past, we suffered some key performance bags. For example, there was a memory leak that persisted during firmware releases. We had to reboot and failover the devices. Every Wednesday at 6:00 pm, we had failovers of the digital application delivery control from one device to another for about a year. The device had a problem where if you ran it for too long without rebooting, it generated a corrupt memory and crashed. The device stopped accepting new connections, and we couldn't see any issues in the logs. The technical support told us it could be a tricky memory leak back. When we started rebooting the devices periodically each week, we managed to resolve the situation. It took about a year, and multiple upgrades and versions before the vendor fixed the issue.

Our organization usually buys load balances and hand-held devices oversized. We have not had any problem with scalability, and none of the devices fall short of our expectations. In addition, the devices are usually more powerful than the license they sell you. If there are problems with scalability, we can upgrade our license to a superior one.

We work with public institutions and have tens of thousands of potential users because we use Radware Alteon in public administration and digital offices. In Spain, the public administration sector is our biggest client.

They have good support, and we have used them for years.

We have used Big IP F5 for many years.

I rate the initial setup an eight out of ten. It was not straightforward because we needed to set it up. Radware Alteon has a specific syntax requiring navigation of all menus and venues. 

Deployment depends on the area and configuration that needs to be applied. With setup experience, deployment of Radware Alteon could be reasonably fast. The initial deployment was done in-house. But now, connecting to a third-party coworker in the data center is easy. We can rack the device in the data center and plug the cables into a laptop that can plug into the Radware Alteon. The user can connect to a smartphone data plan and easily configure the device remotely. We need just two people for maintenance.

I believe there is a return on investment. Therefore, the solution is worth buying, and if you don't buy a load balancer, it is difficult because you will need more backend servers.

I do not have specific details about the costs. There is a licensing fee, and they have an SSL transaction license and others. They have two or three licenses that you pay based on the volume.

I rate this solution a seven out of ten. Of recent, we tend to lean towards using cloud. This is because the on-premises devices are less common and are losing presence in my company's services. Regarding advice to others, I would recommend they upgrade the device before entering the production stage to reduce the bags.

Our primary use case for the solution is protection. We have just one web application protected behind this AppWall, and it is automatic with the default configuration. This device periodically downloads new threat signatures from Radware, and most of the time, we let the device AppWall handle the traffic and block the threats that it thinks are ahead.

The error detection system is very valuable. When an error is encountered, the WAF blocks an illegitimate user and sends a message. The message contains a transaction ID that can be matched in the locks of the AppWall. So, it's not hard to investigate these events when people write an incident because some illegitimate user is often trying to use this web that is protected behind the WAF and getting errors.

The user interface can be improved.

We have been using this solution for less than a year, and the version we use is integrated into the Alteon on-premises device.

The solution is scalable. However, because we are tending towards the cloud version of these products, if we increase the usage, it would be cloud WAF versions of AppWall.

I was not involved in the initial setup.

It's difficult to tell our precise return on investments because we let the AppWall operate by itself and don't look at the AppWall events. So we probably need to look closely at the events and everything. Still, whenever we look up the events, we see that the device blocks a fair amount of attempts to breach security, and we barely see incidents with legitimate users. So I assume it's a good return on investment because the device blocks threats and allows legitimate users to work correctly.

I cannot comment on licensing costs as I am not very knowledgeable about them.

I rate the solution a six out of ten. The solution is good but can be improved by including a better user interface.

My organization used the solution as a load balancer to balance the traffic on our application servers.

The GUI was a valuable feature. It was uncomplicated and easy to use.

The service could be improved by better customer support. 

They could also introduce much-needed cybersecurity as well as governance and tax reporting features.

I used the solution for almost four years.

The solution was stable.

The product is scalable. The functionality worked well. One issue was insufficient bandwidth to handle all the traffic, which likely impacted our timing. 

When we approached customer service and support with configuration-related issues and multiple cases of bugs in the Radware Alteon software, the response was slow, and there was no resolution. 

Neutral

I never used any other load balancer or ADC before. I've only worked with Radware Alteon.

From 2010 to 2018, when I was working, they had Alteon, which they implemented in 2000 when implementation was more complex.

I have no idea about the price, but the organization I was working for was always looking for economical products. So I would assume the price was quite competitive.

I would definitely recommend Radware load balancer to organizations around the globe that don't have a huge budget.

I would give the product an overall rating of seven out of 10.

We had an average of around 1,500 users. They used the product on everything and on every application server they had.

Regarding maintenance, we didn't have a very big IT environment. Two guys were enough to load the configuration and deal with operational issues.

Our maintenance included conflict backup, which differed depending on the organization. We scheduled load balancer reports as required, usually monthly, occasionally bi-monthly, and sometimes after six months, depending on customer requirements.

Potential users should use the application before implementing it and understand the infrastructure. They need to know how they will use the load balancer, what features it has to load, and whether they can utilize it.

I found the link load balancer and server load balancer are the most valuable.

I would like to see the loading documentation improved. 

I have been working with Radware Alteon for the past five or six years.

The best thing about Radware Alteon is its stability. I do not have even the smallest issue.

It is very scalable and you can increase the bandwidth, license, etc.

We found the technical support to be very helpful. They are available online and help with any questions we have.

I found the setup complex with regards to configuration and devices.

It has a good price point and is more reasonable than other comparable products. 

I would rate Radware Alteon a nine out of ten.