Consultant at Altran
Real User
Strong hardware that establishes user security
Pros and Cons
  • "The most valuable aspect is that it establishes user security."
  • "I would like for the load balancing to work with premier and the cloud, a mix of premium and cloud."

What is our primary use case?

Our primary use case of this solution is for security for the data center. We have a private on-prem deployment model.

What is most valuable?

The most valuable aspect is that it establishes user security. 

The hardware is strong, we don't have any failures. 

What needs improvement?

I would like for the load balancing to work with premier and the cloud, a mix of premium and cloud.

What do I think about the stability of the solution?

It is a stable hardware. 

Buyer's Guide
Radware Alteon
April 2024
Learn what your peers think about Radware Alteon. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,334 professionals have used our research since 2012.

How are customer service and support?

We haven't contact technical support yet. 

How was the initial setup?

The initial setup was straightforward and simple. 

What's my experience with pricing, setup cost, and licensing?

It's very expensive but it's worth it for the computer, system, and network.

What other advice do I have?

I would rate it an eight out of ten. I would recommend it. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
SaurabhPal - PeerSpot reviewer
SaurabhPalTechnical Specialist - Network & Security at a tech services company with 201-500 employees
Real User

For the following strong hardware of Radware DDoS device help to increase user security:



  1. Data Center Protection: DDoS Protection for Any Infrastructure: On-Premise Data Centers, Private or Public Clouds


  2. Application Protection: Integrated WAF, Bot and API protection for Any Environment


  3. Public Cloud Protection: Multi-Facet Protection for Public Cloud Environments


  4. Application Delivery: Advanced Multi Cloud ADC

Director of consulting at a marketing services firm with 51-200 employees
Real User
Top 20
A good load-balancing reverse proxy for internal applications that is easy to setup and has good technical support
Pros and Cons
  • "The most valuable feature is the load-balancing reverse proxy."
  • "We are having a difficult time with the security module, and how to implement the Radware security."

What is our primary use case?

I am a consultant, and I have customers who purchase Alteon Box. I help them with the design and architecture. The primary use case is mainly for load balancing internal applications, for internal-facing customers, as well as external customers on the internet.

What is most valuable?

The most valuable features are the load-balancing and reverse proxy. Global-loadbalancing as well is valuable.

What needs improvement?

For a migration from F5 to Radware, the conversion of certain features is challenging :

1. From F5 ASM policies to Radware Appwall policies, we had to require support from professional services although the F5 ASM policy was basic.

2. Radware does not seem to support TLS extensions in the client_hello therefore migration of F5 scripts that was handing sessions with TLS extensions is a challenge.

3. overall migration of F5 scripts and specific configuration like profiles is a challenge

With the example above a radware conversion tool that would migrate scripts and configuration or from other vendor to Radware would be a real asset. Support of TLS extension would facilitate deployment with that scenario as well.

For how long have I used the solution?

I have been working with Radware Alteon for approximately three years.

What do I think about the stability of the solution?

I find it to be stable. To date, we have not had any issues with it.

What do I think about the scalability of the solution?

I have not had a chance to work on a scenario where we really carried a lot. 

I am working on a project now where there are more applications going through Radware. Just now we are going to see how it works, regarding the scalability. It appears to be scalable but I can't tell you at this time.

Radware Alteon is used by the administrator, the network integrator, the people that are managing, and the internal management team and they seems comfortable with the learning curve an the handling of the solution.

How are customer service and technical support?

My experience with technical support is that they were great. We also had engineers that know the product help to resolve the issue.

Which solution did I use previously and why did I switch?

Our clients have replaced F5 with Radware Alteon.

How was the initial setup?

The initial setup is straightforward.

We have a group of four to deploy and maintain this solution.

What about the implementation team?

I design with Radware. I design myself and work with a team to integrate it.

I don't implement it as an integrator.

Which other solutions did I evaluate?

Yes, Forti ADC

What other advice do I have?

For anyone who is considering using this solution with application security or complex used case. I would suggest that they talk to professional services. I would recommend they work with professional services depending on the project complexity, and if it's migration, for instance, the scripting around the Radware is not something people would be familiar with. Professional services would be able to help with the scripting.

I would rate Radware Alteon a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Radware Alteon
April 2024
Learn what your peers think about Radware Alteon. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,334 professionals have used our research since 2012.
SecOps at a tech services company with 501-1,000 employees
Real User
Has good self-service features but they're not mature as an API solution
Pros and Cons
  • "I like the concept of self-service, that I can do everything on my own."

    What is most valuable?

    I like the concept of self-service in which I can do everything on my own. 

    They are very competitive with the price. Their solution could be successful in other organizations but they're not mature as an API solution. It has a nice dashboard, you can watch clean traffic coming to the end service but the reporting requires more improvement.

    What needs improvement?

    With self-service, we can use a lot of the features on our own but some of the features didn't work and nothing was done about it. We stopped using it because the application failed. We tried to improve some processes but we still got a lot of false positives. We tried to work with the vendor to fix it but it didn't work out.

    False positives are a big issue for all of the WAF vendors. No one is 100% okay, it requires a lot of monitoring and fine-tuning. But the reason that I didn't work is because some of the services didn't work as I expected and they didn't fix it. They didn't give me answers to some of the issues that we raised again. So we weren't so happy. So we decided to look at other vendors that would please our stockholders but Coronavirus postponed our plans. 

    I have worked in this industry for a long time and I think there are benefits of using a WAF. It requires a lot of understanding of the product.

    For how long have I used the solution?

    I had been using Radware for three years until this April. This product was running before I arrived at my company. I was the owner of it for the last year and I wasn't happy with the results.

    What do I think about the stability of the solution?

    We had one incident that we discovered some stability in some regions in which their service wasn't responsive and we have to notify them. Compared to other vendors, they are not at the top in API.

    What do I think about the scalability of the solution?

    We don't have any problems with scalability, because they're a worldwide solution. They can populate your service all over the world.

    I believe Akamai has a big network because they also working with CDN. So they know how to handle huge traffic. 

    How are customer service and technical support?

    We get good responses from them but not all of the responses solved the issue. I also tried to work with the customer success manager, but eventually, this failed because there was a long history of false positives before I arrived. The stakeholder wasn't so happy with the solution. We had a bad history with and nothing got resolved with the support, so we made a decision not to continue with them.

    Radware is good, but if there is a full preparation from the beginning. I worked with the on-prem solution and it was good. But now, there are many players in the market. And I think they have a faster response. They are not the only player in the market. Once you are not happy with one, you can move to another.

    Their support could improve. 

    What other advice do I have?

    I would rate it a seven out of ten. 

    In the next release, they should offer the ability to illustrate KPIs using a graph. Radware needs to have visibility on the dashboard to demonstrate the benefit of using the application firewall like, how much bandwidth you saved by using the AppWall. I tried to use the graph, but sometimes it wasn't so clear. I think they have to work a lot on reporting and visibility because it's the fastest way to show the value for other people that are not graph experts.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Senior Consultant at a tech services company with 10,001+ employees
    Consultant
    Gives us centralized visibility into app health and performance

    What is our primary use case?

    Load balancing data traffic.

    How has it helped my organization?

    Centralized visibility into app health and performance.

    What is most valuable?

    Resources per application: You can dedicate to a business-critical app or multiple apps.

    What needs improvement?

    Marketing of the product.

    For how long have I used the solution?

    More than five years.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    RaynielBadiola - PeerSpot reviewer
    Technical Manager at Secur Links
    Real User
    Good protection that is stable and scalable
    Pros and Cons
    • "The features that mitigate attacks are very valuable."
    • "The GUI needs to be improved. Right now, the solution isn't so user-friendly."

    What is our primary use case?

    The solution basically protects the web applications of our customers.

    What is most valuable?

    The features that mitigate attacks are very valuable.

    What needs improvement?

    The GUI needs to be improved. Right now, the solution isn't so user-friendly.

    For how long have I used the solution?

    I've been using the solution for five years.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    The solution is scalable.

    How are customer service and technical support?

    The solution's technical support is excellent.

    How was the initial setup?

    The initial setup is very straightforward. Deployment times vary, but it typically only takes a few hours.

    What other advice do I have?

    We're a vendor that sells solutions to customers. We're using all the AppWall products of Radware including the AppWall Cloud. Typically we deal with the on-premises and hybrid deployment models. We do testing for our customers and sell the solution, but don't use the solution in our company ourselves.

    If customers are looking for a WAF solution, they need to look at the Radware WAF to be able to protect them. Radware also offers a hybrid technology so that users can don on-prem and cloud deployments.

    I'd rate the solution nine out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Samir Shah - PeerSpot reviewer
    CEO at Infinity Access Technologies Pvt Ltd
    Real User
    Top 5
    Easy to use, easy to configure, and the hardware is robust
    Pros and Cons
    • "Security is one of the most valuable features that I like. It is easy to use and easy to configure."
    • "Support is very important because if we get good support, we'll be able to sell and supply more numbers."

    What is most valuable?

    Security is one of the most valuable features that I like. It is easy to use and easy to configure. The hardware is robust. 

    What needs improvement?

    Support is very important because if we get good support, we'll be able to sell and supply more numbers.

    Sophos and Cisco they have very good support, that's why they're able to sell large numbers as compared to Radware.

    For how long have I used the solution?

    We have been using AppWall for the last five to six years. 

    What do I think about the stability of the solution?

    It is stable.

    What do I think about the scalability of the solution?

    We haven't tried to scale up yet. 

    How are customer service and technical support?

    To some extent, we are satisfied with the technical support but it can be better- it can be much better.

    How was the initial setup?

    The initial setup is easy, it's not difficult. It can take a few hours. 

    What other advice do I have?

    I would definitely recommend Radware. It is a stable product. 

    We are looking for SMB solutions that are cheaper and more economical. We could acquire a smaller number of clients that way. So SMB products that have good features on the firewall, speed, and security would be important. Radware is a very good company and I think it can easily beat other competitors like Sophos if they have good products in SMB range also. For enterprise, they already have two products.

    I would rate it an eight out of ten. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: partner
    PeerSpot user
    SOC Specialist at a tech services company with 201-500 employees
    Real User
    User-friendly, good interface with alerting, and easy to setup
    Pros and Cons
    • "The interface is easy, it's friendly, and has good alerting."
    • "Support is an area that needs improvement."

    What is our primary use case?

    We use this solution for web application load balancing.

    We use it because we have several servers and we needed to distribute the traffic.

    What is most valuable?

    The interface is easy, it's friendly, and has good alerting. When you have a problem with a server, it will alert you.

    It is useful in many areas, especially for web applications and load balancing. It's something that the customer can see on the internet.

    What needs improvement?

    Support is an area that needs improvement. They need to have better response times.

    For how long have I used the solution?

    I have been using this solution for a year and a half.

    How are customer service and technical support?

    Technical support takes too long to respond. Sometimes you need a quick response.

    I would rate them a five out of ten.

    How was the initial setup?

    The initial setup was easy.

    What about the implementation team?

    We have a shared implementation. We work with a partner here in Ecuador.

    What other advice do I have?

    For others who are interested in using this solution, I would say that it is necessary to take the time to input the correct dimensions of the equipment.

    I would rate this solution an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Saurabh-Pal - PeerSpot reviewer
    Saurabh-PalSr. Security Specialist at a tech vendor with 11-50 employees
    Top 5LeaderboardReal User

    In my opinion Radware Alteon is the best for simulteneous feature of bundling FastView Web Performance Optimization (WPO), Application Performance Monitoring (APM), AppWall Web Application Firewall (WAF), Authentication Gateway, Advanced Denial of Service (ADoS), ITM / bandwidth management as well as maximum SSL and compression capacities.

    it_user854055 - PeerSpot reviewer
    Threat Intelligence Analyst at a tech services company with 10,001+ employees
    Real User
    SSL-TLS acceleration makes it easy to generate certificates, assign them to services
    Pros and Cons
    • "I am finding SSL-TLS acceleration the most valuable function, with certificate management. It is easy to generate certificates and assign them to services"

      How has it helped my organization?

      This product has helped us manage TLS and SSL traffic as a load balancer with security features. Radware Alteon provides the majority of popular HTTP/S features which are really helpful for managing Web services.

      What is most valuable?

      I am finding SSL-TLS acceleration the most valuable function, with certificate management. It is easy to generate certificates and assign them to services. The support is really good, the training offered is also valuable.

      What needs improvement?

      The ease of use is a must for improvement, some areas are way too complicated without need, and they are confusing users.

      Also, sometimes updates to trending vulnerabilities are a bit late.

      For how long have I used the solution?

      One to three years.

      What other advice do I have?

      I would rate it at eight out of 10. I have been using a VM appliance that has been really easy to set up, but a bit difficult to upgrade and change configuration afterwards.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      Buyer's Guide
      Download our free Radware Alteon Report and get advice and tips from experienced pros sharing their opinions.
      Updated: April 2024
      Buyer's Guide
      Download our free Radware Alteon Report and get advice and tips from experienced pros sharing their opinions.