QuickBase Reviews

For us, it's very helpful for low-code development. Different leaders and employees are able to go in and create their own apps and connect their work activities. It has been really helpful for that. We don't have to constantly go out into the software for developing a new solution or workflow. It gives the employees a little bit more freedom to own the work that they're doing.

It is low-code. We are able to go in and create apps quickly. It is very helpful for the size of our company. We're a mid-size company, and at this moment, we don't need anything externally. We don't have to go out and consult a consulting firm to build something from the ground up. So, the ease of that and being able to get development quickly up and running has been good for us.

Its UI needs improvement. They should improve it and make it a little bit more modern. We should also be able to have more real-time information that connects with other software platforms. It has an open API, but it doesn't always connect with some of the other platforms that we would like to utilize. These are probably two of the biggest things for us, and hopefully, they will keep ensuring that in the future, they continually build QuickBase to be a little bit more efficient in that regard.

In my current role, I have been using it for about a year.

For where we're currently, it's a very valuable solution. As we continue to scale, there are definitely other platforms that will be a little bit more beneficial, but where we're currently, it makes a lot of sense for the work that we're doing. I'm pretty happy with the platform. Down the pipeline, Salesforce is something that we might potentially move towards, but at the moment, QuickBase serves our needs. As we grow into a more enterprise, Salesforce could be something that would be really beneficial for us.

Currently, we have about 150 employees who are using the application each and every day. Each department and everyone is utilizing it. We use it for different things, such as our CRM, our help desk ticketing, HR function, etc. It touches every entity of the company.

Their support is definitely very helpful. They've been amazing. Whenever I reach out, it's been constant communication. They try to help us find the right solution. They just take their time with us through the process and really understand our needs. They've been awesome.

It was pretty straightforward. They do provide training as well. It's called QuickBase University. Within that, they have modules where you can go in and learn how to create your different apps, how to modify your workflow, and push things into a sandbox for testing and then push them to the development as well. That has been really great for us. Being able to work with the QuickBase customer success team has been really beneficial for us. It has helped us learn more about the product and make sure that we're utilizing all the capabilities in an efficient manner.

In terms of the implementation strategy, before I arrived here, it was more of just trying to test it out and learn what you can actually do with it. There wasn't a whole strategy behind deploying different apps. Since I came on board, we standardized a process for creating apps so that we don't have apps that are created without understanding how they drive the mission of the company. That is an added bonus for those who are currently utilizing the app.

Most of its implementation was done in-house. At the moment, we are consulting with QuickBase to see how we can align the apps more effectively. That's just because we didn't have that prior knowledge or real understanding of the capabilities. So, we are doing a restructuring of what we're currently doing.

For maintenance, we have a few people who are QuickBase experts, and they are maintaining and consulting the solution at this moment. We have about 10 people for that.

Anytime you're deploying any type of software application, there will be some type of return on investment. As we continue to scale and reorganize our apps, we'll see a greater return on investment that will then also increase productivity because everything will be able to talk together in a seamless fashion.

It is probably about 300 per license per person. There is just the licensing cost. There are no additional costs.

I was not a part of the conversation. This was bought before I came on board.

My advice to anyone looking to implement this product is to just sit down with customers and map out the process and the strategy, not only for the short term but also for the long term. From there, they should do a gap analysis in terms of where they are and where they are trying to go. It can definitely get them where they need to be. That's a part of working with a solution like this.

I would rate this solution a six out of ten.

We use the solution as a database for historical documentation.

The product is useful for simple processes like documentation and information storage. The product is easy to use. It makes it easy to track our information.

The solution is not useful for complicated processes. The solution does not have any good tools to analyze data. The dashboard is not organized.

The product should also improve the way the information is extracted. The solution should be directly integrated with Microsoft 365.

I have been using the solution for one year.

The product is stable.

The product is scalable. In my organization, 25 people use the product, including developers, administrators, data entry operators, business developers, architects, and software engineers.

We have a very complex process. I contact the support team at least once a week. The support responds quickly. However, the answers are very basic. We often have to pay more to get an appropriate solution to our problems.

Neutral

The initial setup was really easy.

The product is cheap when compared to other products. It is worth the money.

Overall, I rate the solution an eight out of ten.

We use all of the features that they have available in the cloud version.

The support is very good.

This solution is not complicated to use and you don't need to have any coding knowledge.

They need to accelerate the rate at which they enhance the tool. I would say that it is improving a lot and it is very good, and I am happy with them, but it could be improved.

I would like to see the reporting enhanced because some of them are not easy to generate.

I have been working with QuickBase for seven years.

QuickBase is very stable.

Scalability is good and we have no problem with it. However, sometimes we would like to get more capacity. We have approximately 1,000 users and we plan to increase our usage.

The technical support is very good and you have a direct connection with the support center. They have people assigned to us and it's efficient.

Prior to using QuickBase, we used Microsoft Excel and PowerPoint.

Two people are required for maintenance.

You have to negotiate the price because it varies based on the number of users you have, as well as how much cloud storage space you need. Overall, the price is reasonable.

We evaluated several other options over the past two years but we did not see anything that was good for us. There may have been an alternative that had an additional feature, although it is too hard to change everything now. When you start to develop a platform and it has a lot of capabilities, it is difficult to start again.

My advice for companies who are implementing this solution is if they want to improve the efficiency in the process, the workflows, and the knowledge base, then keep the data centralized and share it.

QuickBase is an excellent product and it is very easy to get support. That said, you always have to make time to improve.

I would rate this solution a nine out of ten.

We use this solution for data collection in field operations, and syncing to our internal databases for reporting.

This solution has provided for Rapid deployment of data collection tools, replacing spreadsheets with near real-time data.

There is ease of development as long as the data is well understood.

The mobile app has improved, but it still needs work.

We use QuickBase for the following:

• Supplier performance
• Corrective action response
• Priority log for our work center
• Production Part Approval Process (PPAP)
• Audit findings. 

It has helped streamline and simply track status and collection of data from suppliers and other internal departments. 

The need for little to no code knowledge has been huge. I am a Quality Engineer in a manufacturing facility with very little IT knowledge.

The improved developer interface in some areas can be difficult to use for complex items (a lot of back and forth or having to move items up and down one line at a time).

AS400

Quickbase is our main repository of our assets, customer data and tracking of invoicing. As we developed Quickbase, it has quickly became the authoritative source of data , and as a result have started using it to access data via API from external apps. 

We have a very peculiar business, where no canned database would fit our need. By building the app in Quickbase, we were able to consolidate our CRM, all the customer resources, technical resources, and a slew of other items under one roof.

Best of all, the improvement on the app isn't a one-time deal because any time our business process has any modifications, we can immediately reflect those in our Quickbase workflows, as it is extremely easy to manipulate.                          .

The ease of use of Quickbase is second to none. Creating applications in Quickbase will take, literally, a fraction of the time it would take to create them in other database applications (which shall remain unnamed).                                    .

Reports, more specifically formatting reports. The reporting capability itself is pretty powerful in Quickbase; however, formatting those reports to present them directly to clients leave you a bit wanting. There are some 3rd-party providers that have some convoluted ways to create reports to MS Word, but they're too cumbersome. If this gets improved, it would be so close to perfection.

Update (05/09/2017) since my original review: Unfortunately, there is still no new report formatting available natively, and would still require 3rd party developers to help with that.                          .

This product his extremely stable. Every once in a while, you will notice a tiny lag in the interface, but otherwise, it's extremely fast, and is very stable.

I have not quite reached any limitations with scalability, but having seen its architecture, including its extensive API, Quickbase can be scaled within itself, as well as through its API to extend into larger and/or different systems.

Customer Service:

Customer service is excellent. Engineers are always very friendly, and happy to help. Response is usually within the same day. I've never contacted them by phone, so I can't speak to that, but email support has been satisfactory.

Technical Support:

The technical support is very good. The engineers are quite skilled, and can answer anything from a basic question to all the complex ones, and anything in between.

I have tried using Filemaker to create my solution, and MS Access, and a SQL database, all proved to be very cumbersome to work with, and required a deep knowledge in database architecture to accomplish what I really want to accomplish. I'm amazed that I was able to do it all myself in Quickbase. That's how easy Quickbase is.

Initial setup was extremely easy, even when starting with an app from scratch. Figuring your way around the app is very simple and help is always available, either contextually or readily available in the community.

The whole solution was implemented in-house. We have reached out to support a couple of times for some specific issues, but nothing major.

The amount of time that you would save by creating a Quickbase app that is specifically tailored to your company's needs is immeasurable. Keeping track of this kind of data, reporting in separate documents, and keeping those relationships intact would take hours of work.

Once the application is deployed, the ROI is almost immediate, and is translated in time savings, and quick access to information.

Quickbase is probably not the cheapest app out there. That said, it is worth its weight in gold. There is no other app that I know of in the market today that can do what Quickbase does.

Once you start using it, you will realize immediately the level of attention and effort that was put in building this platform, and you will immediately realize the value of it when it comes to its licensing costs.

For the most part, we tried Filemaker Pro and could not make it work for our needs. It was too cumbersome to create relationships, and the connections we needed were simply too complex to produce. Also, the interface wasn't nearly as user friendly and not easy to understand.

Quickbase is an extremely powerful solution. The level of details that is available to you within the platform, as well as the integration, and API that is available makes it a versatile tool for any company's needs.

Though everyone can make use of Quickbase, I will speak specifically to those who may not have database architects and application developers on staff. Quickbase will fill that gap by filling in that skill-set within the application, and allowing almost anyone within your organization who understand business process to build the appropriate Quickbase application.

Go for a trial run, and you can thank me later.

Update 05/09/2017: Quickbase has since introduced to new major features: WebHooks, and Quickbase Actions which made automated triggers very easy within Quickbase, as well as outside applications, without the needs to know complicated APIs. (especially the Quickbase Actions)

The reporting tool: It helps in data analytics to provide the solution more efficiency.

We created a payroll application, which can help us do the following:

• Facilitate the pay;
• Manage the paid time off;
• Manage sick leave;
• Help managers when traveling;
• Manage overtimes.

This rule: The Maximum is 60 rules. We need to provide more in order to improve.

I have been using QuickBase for almost two years.

I have not encountered any stability issues at this time.

I have not encountered any scalability issues at this time.

They quickly reply and always show the willness to help when asked.

No.

The setup was done by the IT Department of our organization.

It is definitely worth it.

No.

I would 100% recommend QuickBase to any company that is looking for an easy to use software which can be very flexible in customizing applications to fit a variety of needs.

• The ability to quickly build an application, with advanced features like sorting and dashboards.
• Compared to other solutions, it is powerful.

As a service provider, we find our clients love how rapidly we can resolve their problems. Time to deliver is very short!

QuickBase is working on adding more customizations to the user experience as they rebuild their architecture, and I am looking forward to this.

Three years.

We have had no issues with deployment with regards to Quickbase.

We have had no issues with stability minus the windows of downtime for updates.

We have had no issues with scalability with regards to QuickBase.

QuickBase customer service responds very quickly and efficiently. I have had nothing but great experiences with them.

QuickBase technical support is very quick and to the point. I appreciate that. They are knowledgeable and prompt.

We used many different solutions before, including just using spreadsheets. Easy of use and its rapid turnaround for development is why we switched.

The initial setup was straightforward and very simple with regards to QuickBase.

We are a vendor team, so I will not rate our expertise. I find QuickBase works great doing it yourself, but there is quite a bit of power available if you bring in an experienced service provider.

ROI is hard for us to measure, but we are both happy and satisfied with our investment and returns. I think QuickBase's value versus cost is extremely high.

As with all Software as a Service (SaaS), pricing is per user per month. Working with a QuickBase sales representative is a great way to discuss pricing.

We spent a lot of time looking at Salesforce Force.com. QuickBase is both cheaper and quicker to market in building custom apps.

I highly recommend the product highly. QuickBase is a great tool for companies looking to rapidly deploy a line of business apps without having to maintain large applications.

Also, my experience with the product has been great. I will continue to use it.