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PeerSpot user
Quotations with 501-1,000 employees
Vendor
We previously kept only hard copies of all our quotes, now we can share them digitally, or grant them QB access.

What is most valuable?

Access to Professionals, who are more than happy to help.

How has it helped my organization?

Allows us to keep all our information in one place accessible no matter where we travel to, different locations etc.

What needs improvement?

I have not encountered any areas for improvement, when working with my apps a couple of times I have thought, hmm this could be changed or maybe this would be a good idea, but Intuit has already thought of this. If there is something, that has not been thought of I can submit it to the community and it could possibly be a future enhancement.

For how long have I used the solution?

1 year and 2 months

Buyer's Guide
QuickBase
May 2025
Learn what your peers think about QuickBase. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.

What was my experience with deployment of the solution?

None

What do I think about the stability of the solution?

There was one time where Quickbase was down, I called and let them know the issue I was having the let me know that it was not just me that it was affecting all QB users, then provided me with a website where I could view status updates while they were working on it. The issue started around 3:30pm and was up and running by the next business day, when I signed in.

What do I think about the scalability of the solution?

None

How are customer service and support?

Customer Service:

102% excellent

Technical Support:

Super awesome

Which solution did I use previously and why did I switch?

We previously kept only hard copies of all our quotes, now we can share them with sales reps digitally, or grant them QB access. In addition with our further expansion into other territories we are able to share information seamlessly.

How was the initial setup?

Easy enough. If I were in a situation where I wasn't as technically inclined, there is a great team ready to help.

What other advice do I have?

Quickbase is a powerhouse, with unlimited possibilities and versatility for use.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Account Manager, Small Groups at a insurance company with 51-200 employees
Vendor
Quickbase is an afforable way to solve real issues

Valuable Features:

Quickbase's fast setup and easy user management makes it a very versatile tool across all disciplines.

Improvements to My Organization:

Used it for HRIS, applicant tracking, accounts payable/receiveable, and CRM.

Room for Improvement:

A more robust mobile application.

Use of Solution:

7 years

Deployment Issues:

More advanced features have a steeper learning curve for admins with less technical skill, but that's to be expected.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
QuickBase
May 2025
Learn what your peers think about QuickBase. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
PeerSpot user
VP of Application Services & PMO at a healthcare company with 1,001-5,000 employees
Vendor
Easy to set up and change

We have used Quickbase as a CRM solution for many years. We can quickly make changes to the application as the business needs change. The tool is easy to use especially for capturing the data from our staff. The one area that we struggle with on some occasions is the reporting.  

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
President with 51-200 employees
Vendor
Is there life without QuickBase?

What is most valuable?

How easy it is to modify the platform. It's designed very well and very easy to learn.

How has it helped my organization?

We kept on having issues with freight companies forgetting to book ahead of time appointments for pick-up and drop-offs. Using QuickBase, ItDuzzit, JotForm. Once we create a PO we automatically send the Pick-up and drop off location an email with a link. They click the link, see a form with the information on the order. They confirm the time or modify it and what ever they put automatically goes into QuickBase.

What needs improvement?

QuickBase has improved our lives in so many ways. So let me count the ways.

Keeping track of all our prices, keeping over 500 fields of data per item, keeping track of lumping charges on outbound loads, keeping track if clients are ordering in proper incremental orders. Assisting in calculating complex pricing for opportunities. etc...

I would like to see QuickBase add a native solution for sending out PDF files which have parent and child records. (ie an Invoice, Purchase Order, and Sales Order)

For how long have I used the solution?

2 Years

What was my experience with deployment of the solution?

None

What do I think about the stability of the solution?

None

What do I think about the scalability of the solution?

None

How are customer service and technical support?

Customer Service:

AMAZING!!!

Technical Support:

GREAT!!!

Which solution did I use previously and why did I switch?

We found nothing that did it all for us in one cloud base solution. QuickBase does it all. If you can think it it can do it.

How was the initial setup?

Pretty straightforward. It is a pretty logical platform. Well designed.

What about the implementation team?

In-house

What was our ROI?

QuickBase has helped us catch theft that had occurred and allow us to realize sales opportunities we never had before.

What's my experience with pricing, setup cost, and licensing?

Cost is less than $400/month

I spend a lot of time improving on it. So if you put my time in the past 2 years on this product it would be close to $80,000 of my time.

Which other solutions did I evaluate?

Yes and it did not do what this platform does.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Manager of Data Analytics at a healthcare company with 51-200 employees
Vendor
Easy to customize and store large quantities of data.

Valuable Features:

It is easy to import and export large amounts of data and construct data relationships within multiple apps.

Improvements to My Organization:

It has enabled us to automate many reporting and alert functions. We have built apps for other departments of our company without any advanced computer programming training or background.

Room for Improvement:

The reporting is very easy to use but opportunities for advanced customization of layout and summary fields can be limited when compared to other ad hoc report writing tools.  Also, some advanced needs have to be dealt with by using third party vendors instead of internal support at Quickbase.

Use of Solution:

We have used Quickbase for many years.

Customer Service:

Quickbase provides excellent customer service and networking opportunities.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Director of Operations with 51-200 employees
Vendor
TCO for this product is very compelling when fully utilized

Valuable Features:

The reporting feature has to be my favorite. Quickbase provides you many ways to provide relevant reports to keep your team members on task. The mapping field could use a little improvement. There is a 100 record limitation and you can't change the colors of the pins based on different criteria with out going outside QB. You can only have one default report. It would be nice to create a "Drill Down" report to assign to each report so the user sees what you want when they drill down on a specific report.

Improvements to My Organization:

With any company that has a lot of silos of data, there are many areas for us to optimize our effectiveness and efficiency. The first improvement we made was the bridging the gap between the acquisition of new customers and the management and development of existing customers.

Use of Solution:

2 Years

Deployment Issues:

I did all the deployment and development. We did not use any outside services. It took a little time, but this product is pretty straight forward. We moved from Filemaker and Excel Spreadsheets.

Stability Issues:

Periodic outages are a concern, but overall they are stable. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Engineer at a construction company with 51-200 employees
Vendor
Very helpful for obtaining/providing multiple types of information throughout a company and/or to clients.

What is most valuable?

The customization and complete set of tools.

How has it helped my organization?

It provides a standard place for information retention without individual excel files for each person in our firm.

For how long have I used the solution?

A year and a half

What was my experience with deployment of the solution?

We didn't know our workflow well enough to implement at first.

Which solution did I use previously and why did I switch?

Yes. It was a DOS-based database system that was only available on ONE computer in our home office, and it could NOT be accessed via the web.

How was the initial setup?

Some things were straightforward. Some were complex. We did not have enough time because of ongoing projects to devote to the development/setup.

What about the implementation team?

In-house.

Which other solutions did I evaluate?

Yes. Multiple ones.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
COO with 51-200 employees
Vendor
If you have the data in excel, you can easily import into a prebuilt QB app.

Valuable Features:

You can easily import old Excel data to a new pre-built app. The ability to customize the the database to fit your own company is endless.

Improvements to My Organization:

Being a small company, we don't have an IT department and love the fact we don't ever need to worry about the database being down.

Room for Improvement:

The ability to add our company branding.

Use of Solution:

We have used QuickBase since we started back in 2008.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free QuickBase Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free QuickBase Report and get advice and tips from experienced pros sharing their opinions.