QuickBase Reviews

The ability to quickly create table-to-table relationships and homepage dashboards is the product's most valuable feature.

We've been able to create seamless workflows through making use of native QuickBase features alongside third-party services to produce heavily automated ecosystems.

Although QuickBase functionality has improved over time, the aesthetics appear to have changed very little in recent years.

I have used it for three years.

Once past the initial learning curve, deployment takes minimal time and effort.

We have not encountered any stability issues.

Ease of scaling depends heavily on how the app framework is designed by each user.

I rate the level of technical support very high. QuickBase support is always timely and helpful; have always had my questions answered, whether it involves a quick email or a full screen share.

Solutions like SmartSheet have vastly more limited functionality and flexibility than QuickBase.

The best part of QuickBase is the ease of use. Its very easy for anybody with some type of programming knowledge or state of mind to jump in and start creating new applications in their software. Its just as easy for users to log in and use these custom built applications.

I work at a small bank and this software has improved our organization and tracking of current projects tats currently happening or will happen in the future and how our internal audit department keeps track of their audit cases and findings.

The only thing I could complain about from QuickBase is when trying to piece together some complicated functionality into their software, it can sometimes be hard to review and troubleshoot issue with this and locate the problem areas.

We've been using this for over a year now.

There was no issues with deployment, set up was as easy and as painless as possible. Intuit host the servers that our QuickBase is on and once we got set up we quickly found our first application that we used for project management in the current pre built applications that QuickBase offers.

I have never encountered any issues with stability from QuickBase. This is a web application and it runs through the web browser. I have tested QuickBase with Internet explorer, Firefox, and I frequently use Chrome.

I have not encountered any issues with scalability with QuickBase. Its easy to develop and deploy out applications that can be used by one or two users or hundreds of users.

I would highly rate the customer service that QuickBase provides. During the initial purchase and setup the QuickBase employee was very helpful with helping us decide on which plan to go with and providing us training resources to use.

I cant rate the level of technical support I have received because I haven't had a situation on which i need to get in contact with technical support.

We did not have a previous solution before QuickBase. This software was brought in too help us organize our projects and make day to day things easier.

I would have to say that the initial setup was very straightforward and easy process. This was made even easier by the sales rep helping us through the whole process.

This was implemented through a in house team. The setup was so easy that we was able to find our first application in a pre built list of applications then customize it then push it out for use with in a short time frame.

I feel like the return on investment is very high. We opted to start with the base QuickBase package and upgrade as we needed to and the starting price for QuickBase is very reasonable compared to the services and features included in the software.

Our company decided to start with the base package QuickBase offers and go from there. QuickBase allows you to upgrade your features and the quantity of users whenever you need too.

Before we chose QuickBase I don't believe that we looked into other solutions other than QuickBase. We was impressed by the price and available functionality that we went with QuickBase after we saw a demo of it.

I would 100% recommend QuickBase to any company that's looking for a easy to use software that can be very flexible in customizing applications to fit a variety and needs and wants.

The ability to put together a basic application in a just a few hours. So you can start using it within days and then easily make additions and adjustments on the fly.

We had about 350 athletes that we were trying to keep track of, with performance tests, evaluations and workouts. Excel was killing us, and now we can do things from anywhere. Even on our phone.

Mobile experience isn't great, but there is a new version that is supposed to be coming out at some point in the next year.

They are releasing a new user interface (UI) this coming year (QuickBase Murcury) that will make the experience between the mobile web version and the desktop web version more cohesive. It’s a tall task to complete because most phones just don’t have the capacity to run such a complicated ERP system. Some of the added functions you can do on the desktop version, just aren’t even feasible for the a mobile experience.

Most applications will not be affected, but some of the more advanced ones that are running some automatic code pages may be affected. But it is still in Beta testing so we will see.

One year.

Some small instances when I didn't know the best way to solve for a problem, but I never had any problems with the software itself.

If you have a half decent internet connection you can do basically anything you want to do. You have to have internet, but in today's world this is never a problem.

I had some experience with the system platform prior, so I knew the best thing I could do was to map out the entire application before I started any building. We are actually using version 2 off our management app.

Customer service is decent. I sometimes fell like I have passed them slightly. Although their access levels are much higher than mine and can fix internal issues more easily.

In my two support cases over the last year, one was resolved in a matter of days, and the other is actually still pending and has been going on for a few weeks now...

Excel. Do I really need to explain why we switched. Excel will kill any business that relies on it for anything besides ... well anything.

Initially it was a little tough to get used to the terminology, but after about a week I felt right at home and was able to do almost anything.

Did it in house for a while, then used a vendor, then back and forth for a bit of both. The vendors have access and tools to take your app to the next level, but for quick and easy fixes we do most of that in house.

I haven't done an official calculation, but a rough estimate, based on the number of clients and schools we are able to work with now. I'd estimate 4 - 5 times.

Get the premier edition to start at least. Essential plan really handicaps you for a lot of the advanced functionality that you will need to really make your app hum along very nicely.

Not really. I had looked at a few other options and spoke with a lot of end users. QuickBase provided the most scale-ability to our business. Even though it was a big jump, we have never looked back.

Find a good vendor that can take your app to the next level with add-ons and custom integrations to other systems you might be using.

The ability to give access to data that was previously maintained in a spreadsheet has really changed how the business operates. Rather than people working off of potentially stale data everyone can get the latest data from just about anywhere.

We have greatly improved team to team collaboration. We are able to see where we are in the process and who is doing what tasks.

Increasing the number of native integrations with outside products. Quickbase is already starting to do it but having more integration out of the box with other services would make life a bit easier for new comers.

I have been using the product for 6 years.

We encountered a few bumps in the road mostly people being used to seeing things a certain way. However, because of Quickbase's flexibility we were generally able to work around most issues or remediate them entirely.

None so far. Quickbase is probably one of the more solid cloud platforms that we use here. I think there has maybe been one outage during business hours that might have caused an impact.

No issues so far. We have gone from one app being used by one department to able 50 used across the company. We have yet to run in to any issues.

The customer service is good. I can tell that the people that work there really care about the product and that you are using it to its full potential.

Technical support is good but you need to be okay with entering tickets. Other than that when I have talked to support they have always fixed my issues quickly or pointed me in the right direction.

The previous solution was using spreadsheets being emailed around and edited by a single person. It was not a viable solution going forward.

The setup was straightforward as we already knew how to use the product. This certainly helped us to get up and running quickly.

We implemented in-house. A couple of us had used Quickbase at previous jobs so it was easy to get up to speed. However, our colleagues who had not used Quickbase before quickly became experts.

While we have not done a real calculation, the company moves much more quickly as decision can be made using data that was previously unavailable.

Start out small and see what you need. The pricing isn't bad compared to other cloud platforms. We spend less on Quickbase than we do on plenty of other things that provide much less value.

No we did not. We knew how to use Quickbase and knew that it was more than capable of the task required of it.

I find Quickbase amazingly easy to work in. Once you know what you are doing you can fly around and build apps in hours, if not minutes.

Notifications and Reminders: QuickBase reminds me when a software license or a hardware support contract is near expiration so that I can initiate our company's procurement process in time and not miss a deadline. QuickBase notifies me when a coworker has submitted a vacation request, and reminds me when a coworker is about to go on vacation. These are not available in any stand-alone spreadsheets or databases.

QuickBase has put a stop to our spreadsheet emailing culture. When some data is worthy of keeping and/or require collaboration, we put it in QuickBase instead. Data in QuickBase apps are always up to date, historic data is just a click away, and everyone can create a custom report to suit his/her needs. QuickBase has improved our efficiency and record keeping.

Charting -- needs more data series and group in a chart.

Third-party integration -- they are working on it and I find their brand-new still-in-beta Webhooks very promising.

3 years.

No, because QuickBase is a cloud product so there is not deployment steps needed. The QuickBase web app / web site is compatible with all major desktop web browsers and works in mobile browsers.

No, QuickBase has been stable and reliable since I started using it. I do not recall any significant downtime for QuickBase.

No, QuickBase is a cloud product so I do not have to worry about scalability. I have not seen my QuickBase apps degrade in performance due to high data volume.

The only time I had to contact QuickBase Customer Service was to sign up for the Webhooks beta early-access program, by email, and they granted me access promptly. I do not think I can provide a meaningful rating.

Excellent. I have not had to contact technical support until recently when I signed up for the Webhooks beta early-access program. Questions and issues I raised were quickly resolved, mostly within one business day.

Before QuickBase, the only thing available was Microsoft SharePoint and its eForms. These were tightly controlled by corporate IT so basically no one could use them. The existing eForms I've seen were so poor in functionality and user experience I would not use it for my team.

QuickBase is a cloud product, so there is not really any setup required, other than signing up with QuickBase. We have not enabled Microsoft Active Directory SSO integration with QuickBase.

We implement in-house. Whoever got an appetite to learn QuickBase get to become a QuickBase app builder. The recorded and live QuickBase webminars are very helpful in learning.

We have not calculated our ROI in numeric terms, but QuickBase does make our business process less more efficient, less labor intensive, and more traceable (record keeping).

I was not involved in pricing discussions, but we are currently limited by the number of user licenses we have. You can start small and grow the number of user licenses, but please be generous!

No, because we did not see any other comparable products at the time (or even now). By comparison, many other products that build on top of Microsoft SharePoint do not offer the same functionality and are a waste of time and money.

You can do as much or as little as you want with QuickBase. The more apps your team build and use, the higher your ROI. You do not get charged extra for building more apps.

Reporting and Charts

QuickBase pushes all of our leads that convert to customers through the process workflow in order to get their product installed in a timely manner.

I would like to see more customization within the forms. 

I would like to see the ability to import data from other sources in order to have better reporting without having to buy Tableau or another solution.

We purchased QuickBase because we needed process management - and it's allowing us to enforce process.  We have been able to create apps that are specific to our business processes, and have helped to ensure that things don't fall thru the cracks.

THe way forms are built and displayed could really be improved; it would be fantastic if the forms could be built with a WYSIWYG editor.  The mobile experience needs serious work, but that is underway and looks very promising.

QuickBase is unique in the PaaS space as it offers a structured development environment with built-in multi-level security, database, forms, reports and API. It's designed as a no-download, zero-hardware, multi-user PaaS solution best suited to medium and large businesses with granular security requirements (requiring application, departmental, role, and task level security) with geographically-distributed user bases. It is structured enough to provide a rock-solid standardized development & security environment, but flexible enough to provide the developer room to accomplish almost anything imaginable including using external APIs. For us, security is absolutely critical, and QuickBase's security model is uniquely robust. We know because we audit their security.

I believe in 2016 QuickBase will emerge as a leader in the no/low-code space primarily due to four key characteristics. To begin with, QuickBase offers a consolidated development paradigm - database, security, forms, reports, and code base (API) all wrapped up in a single no-hardware platform/UX. The second is robust security. QuickBase offers the most integrated, reliable, and flexible security model (realm, group, app, role, table, form, field) of any PaaS tool I've seen. Third, QuickBase presents a very low adoption barrier. From a citizen developer viewpoint, most anyone with a basic understanding of Excel can create a simple, multi-user, distributed enterprise app in QuickBase in hours. Lastly, QuickBase provides developers and experienced users the ability to create extremely complex, ultra secure, reliable, and scalable (100s of concurrent users) distributed enterprise applications. In addition, the QuickBase API provides quick and easy connectivity to legacy applications (often in only minutes), and allows dead simple microservices integration.

Our organization maintains a catalog of more than 35 custom QuickBase applications which produce for us a completely paperless environment. From ERP, to HR, to Electronic Work papers - everything we touch is in QuickBase.

QuickBase powers our entire organization. If we do it, it's in QuickBase. We have scaled from fewer than 70 employees to more than 150, and 7 business lines to double that - in the space of a year. QuickBase has allowed us to adjust our business model real-time to leverage market opportunities and growth.

The pricing could use some love at the small business level.

> 9 years

No issues encountered.

No issues for the last three years.

We have 80 simultaneous users, and many companies we speak with have 300, and we haven't had any issues with the scalability.

It's good.

It's very good.

All of our previous custom solutions (MSSQL, .net, etc.) were very difficult and expensive to maintain, scale, and secure. We had a corporate goal of maintaining zero server hardware - and QuickBase met that requirement.

It's a web development environment so it is available (deployed) instantly. We were able to begin using the platform within minutes.

It's hard to place a dollar amount on this. We began with a single app, and have replaced every manual/paper process in the business. A single app internally developed and deployed last year (Electronic Work Papers) is saving us an estimated $75,000 (net) annually.

We began using QuickBase when we had 20 users. We now have 80, and costs have risen as the user count has. QuickBase pricing has also changed, so this is difficult to quantify. Our monthly spend is approximately $3,000-$4,000.

• Caspio
• Team Desk
• Custom development

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