QuickBase Reviews

Organizes data efficiently with tables and reports that are easy to use. From structuring information to having users enter in data, QuickBase has simple instructions for all users. Really useful with reporting figures to graphs and charts within the page.

Makes finding projects easier. It has improved our productivity in terms of not only project development but invoicing and finance. QuickBase makes it easy for admin, executives, and staff to understand information not only on a project level but at a program level. Helps with metrics and charts.

The only area of improvement I can think of is with templates. It's hard to create a template and have it populate information into Word. Also it is difficult to attach the company's logo and other informaiton easily.

4 years

Deployment was easy and we were able to start right away entering in information. Program and project managers were able to see information fast on a large scale. Executives were able to report revenue immediately.

No issues with stability. Both staff in the field and in the office are able to access virtually anywhere and input information easily so that others can review.

Scalability was a concern but QuickBase was able to scale large data files and information into programs and tables that worked on both a large and small scale.

The customer service on the phone and online are extremely helpful. There are also online chat areas do discuss formulas and other functions of QuickBase. Questions are usually answered within 1 business day.

The technical support is extremely helpful when questions arise due to information uploading and other reporting needs. Questions can be asked and a response is given within one business day.

We did have a CRM solution and switched because QuickBase provided a database that could be accessed anywhere and understood by staff, admin, IT, and executives. We wanted an easy place where executives and finance could view revenue easily

The initial set up was easy in terms of setting up tables and uploading data from excel on a massive scale. The only issue again arises from the inability to do templates. Exact forms do not make it easy to create templates that can be used for any project.

In-house was the way we implemented quickbase. We had staff that had database experience who were able to understand QuickBase easily and set up company and project information. Setting up users was extremely easy with rules as well as email.

ROI has increased with QuickBase. The amount of time people spend inserting information into QuickBase is less than excel. QuickBase has been helpful increasing finance productivity by making invoicing for all projects and programs easy.

The only thing I would advise on pricing is on the users and making sure all users are active in QuickBase. Also to make sure that file sizes are an important factor when deciding about price as well as documents will be uploaded.

We did evaluate others such as salesforce when choosing an option. Because of our data and confidentiality QuickBase was an easier choice and faster set up. We wanted to keep things separate from corporate and QuickBase helped in that aspect easier.

The only advice again is on templates because many companies want to aggregate customer informaiton into a template to submit to either execs or to the customer and QuickBase uses exact forms which are not very helpful and often do not contain the customer logo. Also editing them once created is hard because it does not allow for word editing.

QuickBase provides a great way to generate reports quickly from large amounts of data. Information is easily organized using tables and one-to-many relationships. We have utilized lookup formulas to help automatically populate fields regarding employee workgroups with many fields.

In our organization, we keep track of the seniority of thousands of employees, as well as their particular workgroup and the location of that workgroup. QuickBase has allowed us to easily categorize these employees, workgroups, and work locations into separate tables and then relate them to one another for comprehensive reports. It has given us lots of visibility for our workers.

Sometimes it can be difficult to figure out how to overlap functions. For example, it isn't as easy as it would seem to make a line graph overlap a bar chart. Sometimes easy functions like this take a much longer than expected time to complete.

We have used QuickBase as a solution for one year three months.

In deployment we had some initial pushback from employees, who had been used to another system for over 10 years, for the process we were changing from.

Stability is constantly changing. Often times when we call with a large problem, we are redirected to "Trinity," Intuit's consulting and development group, who will then ask us to let them build the app for $XX rate.

Yes. Scalability issues resulted because of a lack of our knowledge in data normalization and data structuring. As with any system that keeps track of information or generates reports, you must have a strong system from the very bottom otherwise it will not be very scalable.

Customer service is great. All you have to do is open a ticket and a representative will be there to help you out. They call usually on the same day. I was able to learn QuickBase in less than a month because of their help.

Technical support and webinars help greatly. It is a huge asset to be able to see how QuickBase functions in many different scenarios (on a weekly basis) because of the webinars.

Yes, but our previous solution was really no solution at all. It was really just a place-filler that had no place being where it was. We used Microsoft Word tables to keep track of our employee records.

The initial setup was very easy. All it took was "creating an app" (or selecting an existing one), and building what you wanted to see right into it. Very, very straightforward.

We implemented through an in-house team that had about three months experience. The solution required a short user-guide to basic functions, which were picked up quickly based on their user-roles.

Our ROI is unable to be determined at this time. However, long term this solution is determined to help the company greatly with hiring forecasts in our maintenance department.

It may be worth your investment. Do your research and find out exactly how QuickBase can work for you. There are so many functions and capabilities. It would be a shame to not utilize something that you are paying for.

No. QuickBase was being used for other functions within our company and seemed like the best fit for the problem we were trying to solve.

Be knowledgable. It can be an extremely useful program, but you will only get out what you put in. Put the hard work in and reap a great benefit!

Flexibility and unlimited options for operations and sales. It's done everything we've needed and has a rich knowledge base.

It's improved our sales, marketing, and customer service while reducing costs. It has brought multiple platforms together to allow us a single set of standards.

I would like to see more customization functions of the UI. For example, the ability to modify the color of the tool bar and also the ability to use the getting started but customized for end users.

5 years

Adoption is always a challenge. Overall quickbase was adopted easier than other applications we've used. Most of the training available is for an admin so it would help to have some basic training for users available.

Never an issue with stability. Quickbase is up 99.9% of the time and we've never seen the application do anything unexpected.

We did at first with the data storeage limits in place but since that has expanded we have not had an issue. We are growing quickly in the last year and the product has kept up.

Quickbase's service has been nothing less than outstanding and friendly. Anytime we have contacted support the experience has been quick and pleasant.

The technical support has been top notch. Any representative we have had has been knowledgeable and thorough and resolved our issue quickly.

Yes, we used goldmine which was unstable , wasn;t user friendly , and poorly adopted. It was also an on premise solution which was a challenge to support.

The initial setup is as complex or straightforward as you make it. You can choose from a ready made application or start off with your own from scatch.

In house team of 1 (me) pitched the solution, built the apps, and deployed them. My level of experience with the application was zero and all self taught through the knowledge base.

I don't believe that's a number I can accurately calculate. There are so many places we have saved time and resources I don't think i can remember them all.

We were first discounted but now that we are paying per person I see we are paying full price; This is something to keep an eye on if you are sizeable and placed at full price.

Yes, we looked at Microsoft Dynamics and the latest version of Goldmine. Microsoft Dynamics was extremely expensive.

Use Quickbase. You won't regret it! You'll be in control of your own destiny and won't have to rely on anyone else to give you the ability you need.

The most useful feature of QuickBase is it's Bulk import feature. While comparing this product with others that we reviewed for implementation, this one feature stood out among others. The ease with which bulk import works especially the copy excel to clipboard feature has given enough flexibility to end users & clients.

Another feature which has very pleasantly come across is the customizations feature where complex algorithms & reports can be built using JQuery & JavaScript yet amalgamates really well with its out of box components.

We've been able to add productivity in our learning processes, Reduce total FTE percentage. Streamlined workflow processes at a low cost to serve also keeps our clients happy.

Since the product is not domain specific, we've been able to utilize this product into various domains and processes.

1. Need better automated performance management across sites.

2. QuickBase lacks multi-lingual support which is highly required.

3. Multi-select dropdown is a must-have.

4. User selection based on user groups and not all users is a must have.

1.5 years

No Issues.

No issues so far except a recent unavailability of QuickBase due to data center issue. All instances were down for 5-6 hours during that time affected our work heavily.

No issue so far.

Unavailability of the support site in case of issues/site down leads to a bad user experience. This has happened recently which added to distrust.

Also there is no availability of Customer service over Telephone or a live web chat. Relying only on support tickets or raising issues over service page in case a site is down or issues are being fixed yeilds to unpleasant experience.

Customer service is average.

Good

Used an in-house implementation team however switched over to the vendor due to the following benefits:

1. Low cost to serve

2. Ease of making changes to the application

3. Time to market was considerably reduced in comparison to previous solution

The setup in our case was complex because we needed to implement complex algorithms which we did using customizations. We needed to build integration with 3rd party solutions, SSO/SAML, currency conversions etc.

We implemented through a vendor team. Would rate the vendor (8/10).

15% ROI in terms of CTS (Cost to serve) during the 1st year.

Reduction in FTE by 20%

License cost is a bit high and can be looked into with Intuit

We evaluated the following options:

1. SharePoint

2. Salesforce

3. All n One

The features that are most valuable are the ones that allow me, as a developer, to create business applications rapidly. Quickbase has some amazing built in tools that allow users to get ideas up and running very quickly. Personally, I really enjoy the ease of creating relational database tables, Quickbase does this so effortlessly anyone can do it. The roles and permission features are also very valuable.

Quickbase allows us to conceptualize an idea and deploy it very quickly to users. It even has the ability to let end users make their own applications without any coding.

The API uses XML. I would like to see them update the system to include are more popular format like JSON. The mobile version of the applications could also be improved.

3 Years

The only issues with deployment seem to be the extra time involved in setting up roles and permissions for tables fields and reports. By default a new field allows modify to everyone. It is quite tedious adjusting these for every new field. It would be nice if the field level access control had a feature that could make all a certain privilege at once.

A few times, the system has seen a "traffic jam" and very rarely does it go down, but it has had some hiccups this year with our systems being down a whole afternoon.

No, Quickbase scales nicely as long as the developer builds with scalability in mind.

Intuit seems to try to create a lot of content for new users to get up and running like webinars. I have never had to use it, but I think their support is just fine.

Intuit seems to try to create a lot of content for new users to get up and running like webinars. I have never had to use it, but I think their support is just fine.

Many different solutions to suit many different business processes. We switched because it is a lot easier and cheaper to run one system instead of multiples.

Yes, it was a straightforward setup. Simply signup, login and start creating. Intuit offers a trial subscription so you can easily give it a try.

The system was integrated in house, migrating all data over from previous systems. The import process is easy and makes migration a breeze.

The ROI we see is mostly through time saved from users using multiple applications, sometimes cumbersome for what the application demands.

The pricing is affordable and comparable to other platforms that have less features and the credibility of Intuit behind it.

We looked at a variety of options and tried a selection of software to suit our needs. We even went the route of developing custom business applications that were costly to maintain to achieve our goals.

Excellent product with a great team developing it. Speaking with some development team members at a conference, Quickbase is really moving forward with new developments.

The ease in setting up individual tables and applications and making vital connections so there is not a need for duplicate data entry.

We can provide clean data in a matter of minutes rather than days or even weeks in some cases. We have become accustomed to always asking for any data given to us to be in a format that we can easily upload if we choose to do so (csv, spreadsheet, or txt).

There could be better charting, graphing, and forms available. Exact forms can sometimes be a little difficult and there could be an option with different user interfaces.

6-7 years

No. When we deployed this project we started with one app to let everyone familiarize themselves and then shared the larger app with many more connections and fields.

No. In the years we have used QB we have maybe experienced 3 times where the system was unavailable for an hour or less.

No, we have not encountered any issues. We started small and have grown exponentially adding more records and fields each year.

Their customer service is great! They reply to requests almost immediately or within a time frame that you can request.

Their technical support is top notch! They not only reply through email, customer portal, or phone, but will also set-up live scren displays so they can work through an issue while looking at your computer screen.

Yes, we used a standard database system that came with our other office software package.The system was cumbersome and was difficult to almost impossible to have multiple users on at one time.

Our initial set-up was very straightforward. We had a meeting prior to the set-up to decide what fields were needed to fulfill the needs of any reporting requests that we were aware of and from there I developed a design or map of sorts to develop our own app.

We made this decision in house based on the opinions, knowledge, and work experience of a new employee who had previous experience with Quickbase.

If we were to sit down and calculate how much money has been spent in the purchase of this product versus the salaries for the staff who are asked to fulfill the request, I would say this has been a good purchase for the price we pay.

When looking at the cost of QB versus other possible products be sure to look at what customer and technical support is available for a product that costs less, but also whether additional features are included or must be purchased as an add-on.

No, a new employee at the time had prior knowledge and work experience with Quickbase, so we did not evaluate other options at the initial purchase. Since then we have started looking at other lower cost options, but have not found something that meets all the same needs that Quickbase has been able to fulfill.

If you are unsure of your choice, sign-up for their free trial. Review some of the already built apps and look at how easy it is to build your own apps. Post a question and see how quickly someone responds. I'm sure you will find this product and service hard to beat.

Auto notifications, required fields, conditional drop downs, and mobile compatibility are all key for us. The simple fact that it's cloud based was a huge improvement on what we were using. As they rest of the company jumps on the QuickBase ship, it helps that I can relate one application to another.

We were using a combination of excel, legal pads, Post-It notes, and a massive shared drive. Our field personnel would have to VPN in to retrieve docs and submit photos, and in the office people would spend hours hunting around for lost folders. QuickBase centralized our job tracking, took us paperless, and automated several positions.

The user interface is week and outdated. It would be nice if it were easier to customize without the use of code.

4 Years

Yes, but not because of QuickBase. Our team here needed some serious change and management help. The original architects of our spreadsheets held on to them like a security blanket.

Other than an outage that lasted a few hours shortly after deployment, no. From what I understand they operate on redundant data centers, so no worries.

Quite the opposite, QuickBase has scaled wonderfully. We are a high-transaction construction company and our apps handle the scaling without a second thought.

Customer service was fine. Nothing I'd write home about, but nothing to complain about either. Communication could have been a little better and our rep left the company shortly after purchase.

Customer service is top notch! They have a great team and it's been a treat each time I've needed help. At first I was irritated that I could not call in directly, but their email case management has been great.

Previous solution was spreadsheets, Buildertrend, Post-It notes, and Google calendars. We needed something that was entirely cloud-based and centralized. So short version, we did not have a solution in place.

Initial setup was rather complex as QuickBase does not allow the structuring of reports and tables as easily as Excel.

We implemented using CirrusOps. Their level of expertise is outstanding. Eric and his team are top notch. We have been relying on them for over 6 months and they continue to exceed our expectations.

We've doubled our job capacity and reduced our headcount by 20%. Not to mention that we now have visibility into the business that we never imagined was possible.

Look for ways to share a license with a team or similar job functions if possible. Other than that, pricing is not bad.

We looked at Buildertrend and Salesforce, but neither could be customized as needed. Did not seriously evaluate anything other than QuickBase.

QuickBase has been a game changer. Some have even called it a God-send. Our clients now ask us for reporting on their businesses that they can only get from us because of QuickBase. Not a week goes by that our field based employees don't call or email expressing their love of QuickBase.