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Oracle Hyperion Room for Improvement

DL
Manager at a tech services company with 501-1,000 employees

From a business intelligence (BI) angle, it's only a small part of what Hyperion does.

The solution is about to cease to exist, so it doesn't really matter if they add anything to it. It's at end-of-life.

Oracle's strategy is to put those clients that are using Hyperion at the moment onto the cloud, through a new software. Companies will be able to have the cloud software but have the option of on-premise. 

Due to the rich functionality and the breadth of the functionality that it provides, the technical architecture of the solution is quite complex. That is maybe one of the reasons why that Hyperion or Oracle is taking some of the products that have become too complex in the architecture and have decided to rewrite it and put it in the cloud. 

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EF
FVP Business Unit Financial Officer - Commercial Banking at a financial services firm with 501-1,000 employees

I used other EPM software that probably had better reporting that came out of Hyperion.

I would have done some implementation a little bit differently, however, it doesn't mean that they don't have the functions available. 

I would love a drill-down feature. 

I would love more comment capabilities so that you could put in little notes, cheat notes.

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GK
BI Analytics and Systems at a manufacturing company with 1,001-5,000 employees

The reporting feature in Oracle Hyperion isn't the best. It needs improvement, but from what I know, they're offering a new reporting package.

There is a new reporting package available in the new tool module, but most companies, e.g. when I talk to friends and even people in my company, they prefer to use other packages like Power BI and Tableau. This means that data will come into Oracle Hyperion, then it will move out and go to Tableau or Power BI for reporting.

If this solution had a good reporting feature from the beginning, then I would have used it, and now that there is one, we don't have the tool. We don't have that license available. If it had been available from the beginning, it would have been great for companies, e.g. we would have been  able to better manage reporting.

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Buyer's Guide
Oracle Hyperion
July 2022
Learn what your peers think about Oracle Hyperion. Get advice and tips from experienced pros sharing their opinions. Updated: July 2022.
620,600 professionals have used our research since 2012.
TW
Director, Financial Systems at a retailer with 10,001+ employees

From going from level one to four, they've done a lot with driving the user to control what they're doing versus having a dependency on an administrator to drive data movement. Again, it's all predicated on how your planners want to use the application. You can give them all the tools, but if they don't engage in that type of planning, then you can have a Cadillac system. If they're only going to use 10% of it, you're not going to drive that value.

All the planning systems out there are great. It doesn't matter which company you use. They're all great. I've seen demonstrations on a number of them, but it all boils down to the culture within the organization itself to use that functionality, understand it, and help drive it. I've had Oracle salespeople do demonstrations, and it looked really good. We get it on board, and everybody still sticks to their Excel spreadsheets because companies are a lot more complex than what you could deliver on the planning system. So, there should be more education on the capabilities, and there should be more understanding of organizations in terms of the way they access the data in order to plan. Because my organization is complex and there are different data streams, they don't bolt into Hyperion very well. You still have to extract the information and load it in, which is really difficult, especially if you have older systems or if you're going from a mainframe system for some of that information because there is no application out there now that's bolting on the mainframe systems.

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Jorge Flores Hernandez - PeerSpot reviewer
Oracle Essbase Administrator at Penoles

The reporting could be improved. It is challenging to do reporting on Oracle Hyperion if you're not an expert, and you may have to use an add-on to simplify it. For example, our company uses financial reports, and it's challenging for people that don't have all the technical skills.

This solution requires a lot of specialized people because it's not very easy to navigate. More specifically, you may need a specialist or expert in formulas and dealing with the interface. In addition, it requires multiple sheets and many templates.

Additionally, it is not very secure and does not have all the required security.

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DH
Manager, Hyperion Applications at a manufacturing company with 5,001-10,000 employees

Their documentation could be a little bit more descriptive at places. They don't really do a lot of How-Tos because that gets pushed through to the consulting groups. There have been some books. There is a real good one out there about how to look smarter than you are with Hyperion Planning that some people at a company called ArganoInterRel wrote. Those things do exist, but that's not in their documentation. It's basically like they'll say, "This is the field. This is what it's used for," but they don't tell you how to particularly use it in your case environment.

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DEVINDRA SINGH CHAUHAN - PeerSpot reviewer
Data Engineering Manager (Big Data & Analytics) at NCR Corporation

Configuration is a little complex, it's not very easy. The solution is integrated with Essbase and there are not many users of the Essbase database.

If they can provide different modules for each subject area, like supply chain, for inventory forecasting or for order management forecasting, it would make each subject area easier to manage.

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Maharaja Kaliyaperumal - PeerSpot reviewer
Lead Consultant at a computer software company with 10,001+ employees

We are still having some issues with the ASO Cube. It can take a long time to clear the data in the ASO Cube compared to BSO data-clearing operations. We don't have a specific calculation in the ASO, and we only have these aggregate options on the ASO side. If we need calculations, we have to calculate them in the BSO and pass the data to the ASO Cube for the reporting. That's one of the drawbacks. Oracle could also improve on the data logging side as well. 

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AM
Manager Business System at a non-tech company with 1,001-5,000 employees

When you compare it with ERP, we want so many enhancements in that particular product.

Since we are the Oracle hub, we know how the Oracle forms work. All the fields are dependent on the previous field example. If I want to select a product, I can select the channel, and automatically, the products button to those channels will be filtered. That sort of filtration, we cannot apply in Hyperion. We cannot have hierarchy-level filtrations over there.

The initial setup can be complex. 

There's something known as a data block that Hyperion generates for each and every transaction. Sometimes it does not generate and we need to identify those issues and fix them manually. That is the only debugging process for me.

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MG
Hyperion Suite Manager at a construction company with 10,001+ employees

Sometimes Oracle Hyperion is slow when there are a lot of users using it. However, we can have up to approximately 300 users using it.

There's a part of Hyperion that's called FDMEE and it can be quirky to use. Sometimes how people load data into the different applications when the data loads cause a problem for security. For example, if we have a new acquisition and we go in and we put security on it, it can mess up everybody's security. We then have to go back and uncheck some configurations. Hyperion is aware of the problem, they know it's a bug but they have not fixed it at this time.

The integration between the applications could be better. We use Extended Analytics Link(EAL), when we move data between the actuals and forecasts the reporting features could be enhanced.

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MinosLiakos - PeerSpot reviewer
Owner at GeoLM

Its GUI could use some refinement. I think it's easy to use, but it's hard to say because we are very familiar with this product and have been using it for many years. For a new user, this product should be updated to work better with the environments of new operating systems. Modernizing the user interface is something I would suggest. But, in terms of overall functionality, I have no complaints. At the same time, I don't know if I'm objective after having used it for so long. I don't know if a new user would have the same opinion as I do.

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Rifat Cakirbas - PeerSpot reviewer
Principal EPM Consultant at a consultancy with 51-200 employees

The analytical side of the product could be better.

Improvements should be made when it comes to integration with other products.

The reporting capabilities need to be improved.

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Gerard Gibney - PeerSpot reviewer
President/ CEO at Redhill Business Analytics

The level of complexity of the implementation is always a challenge. They're for larger enterprises. They're just complex implementations and obviously we implement them, so we know the steps that have to be done. There could be better integration tools.

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RK
Oracle Specialist at a government with 5,001-10,000 employees

The user interface is in need of improvement. The forms should be more user-friendly.

Initially, we had some integration issues. However, these were solved after we submitted a couple of service requests.

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SR
Senior Hyperion Consultant at a computer software company with 1,001-5,000 employees

There is room for improvement in the on-premises software, which doesn't have as many features as the cloud version, such as the EPBS features or the ability to edit metadata for HFM. There are also a number of bugs and issues present in the product.

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Pranit Chhajed - PeerSpot reviewer
Senior Technical Lead at a computer software company with 10,001+ employees

Definitely, there is a scope for improvement. For example, Oracle continuously releases patches. Every quarter they release patches for this solution.

Users have indicated that they do not want the updates as frequently. Patches should be done once a year or twice a year, not quarterly.

From a technical perspective, the technical support could be improved and the price could be reduced.

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RK
Assistant Production Manager at a manufacturing company with 10,001+ employees

I would like to see more integrations with third-party vendors such as BigSense and SAP. I'm looking forward to seeing more interface-related content.

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BR
senior system integrator at a retailer with 10,001+ employees

Hyperion has much room for improvement, especially disaster recovery. You don't have the option to choose the proper disaster recovery method. We have Hyperion and an SQL server on the backend. We have active solutions for the backend database server, which aren't working for our people. They've asked us to remove the high availability to increase application performance.

Another feature that needs work is identity management. It's okay, but they still use old-fashioned ID integrations. Today, there are more secure types of authentication, but these options are unavailable.

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SM
Hyperion - Financial System Analyst at a venture capital & private equity firm with 10,001+ employees

I think the user interface could be made a bit easier and user-friendly.

The initial setup could be easier, and there could be more integration with more ERPs.

There is always room for improvement. 

There can be an improvement in many regards with the dimensions, the metadata, the interfaces, as well as the integration.

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RB
Director Enterprise Applications and eBusiness at a retailer with 5,001-10,000 employees

Oracle Hyperion generally it's quite a complex architecture that is hard to maintain.

In our case, the issue was with the lack of people in Kazakhstan who know the product. there is a very limited number of resources available on the market.

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TH
Senior Hyperion Consultant at a financial services firm with 10,001+ employees

The forecasting of values could be simplified in this solution.

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Gaetan COURTEL - PeerSpot reviewer
Finance Information System Project Manager at a transportation company with 10,001+ employees

Oracle Hyperion's scalability could be improved. 

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MichelCote - PeerSpot reviewer
Senior Consultant at Coçyl Services Conseils

The learning curve is pretty steep. For people coming from a relational or star database background, users configuring Essbase need to learn a new way of manipulating the data.

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AltairRibeiro - PeerSpot reviewer
Oracle Hyperion Specialist at a financial services firm with 10,001+ employees

I have a problem with Hyperion when I need to log some changes in the budget. It's hard to know who made which changes in the budget. Also, since I am using the old version, I'm having some issues with the compatibility between the software and the browser. I think Oracle should package Hyperion with a browser so I won't have these problems. 

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BW
Lead of Business Intelligence at a energy/utilities company with 10,001+ employees

The solution has too many tools. 

The integration should be addressed. 

I found the initial setup to be complex. 

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Buyer's Guide
Oracle Hyperion
July 2022
Learn what your peers think about Oracle Hyperion. Get advice and tips from experienced pros sharing their opinions. Updated: July 2022.
620,600 professionals have used our research since 2012.