Oracle Fusion Cloud ERP Reviews

The main component is Oracle Financial. It is one of the most comprehensive financial solutions available on the market.

It is a well-structured product. 

It can meet any industry requirements. 

It is very comprehensive.

Financial is an area that could have more in terms of crediting or descriptive that could be brought out because you are dealing with data and the financial details of the company.

I would like to see more applications and more insights that could be derived from the system, or delivered by the system, from the data which is fed into the ERP. It would be extremely good to have.

They already provide some level of insight. There is technology and incorporation of robotic process automation and artificial intelligence in these products.

I know that they are using Java technology, but if they could make the system more open, in terms of technology, then it would be an improvement. I would like for it to be integrated with other external systems and have it work seamlessly.

It is a very strong product, but if it could become a product that could be the backend ERP for any other vertical or domain-focused solution and it could provide easily integrable APIs and other related mechanisms by other systems, that would be something good. It would be similar to Oracle ERP being a plugin for other solutions at the backend.

I have been working with ERP Cloud for the last three to four years.

My overall exposure with Oracle ERP Financial, which is part of their previous on-premises product called E-Business Suite, has been more than 10 to 15 years.

Oracle ERP Cloud is a very stable product.

Since the offering is on the cloud, it is a scalable solution. It's on the Oracle infrastructure and integrates seamlessly.

The database is Oracle, the middleware is Oracle, the applications, ERP and the hardware is all Oracle. It's a completely seamless application of technology from the same vendor. Everything is engineered perfectly.

In terms of scalability and performance, it's really good.

The initial setup can be somewhat complex. You need knowledge or help from a consultant who understands the financial domain.

You would also need a technical consultant with the knowledge to do the configuration and whatever other backend work may be involved. If these sources are in place it is not complicated at all.

You need the help of a consultant for the configuration and backend.

The price of course could be cheaper. For an ERP Cloud, the pricing is relatively high.

I would strongly recommend this solution to others. It's a very good ERP, financial product.

I would rate Oracle ERP Cloud a nine out of ten.

We used the solution for enterprise resource management to handle financial accounting information.

The solution has helped us integrate all of our data from the company and this has given us a direction where to make improvements. From actioning this information we have been able to increase the performance of our teams.

I find the most valuable feature for the solution to be the company is always evolving by making the product better with continual updates.

The solution's new analytics information, dashboard, and flexibility of reporting could be improved.

I have used the solution for approximately eight years.

The solution is stable in my experience.

The solution is scalable.

I have noticed over the last 10 years Oracle's quality of technical support has decreased.

The installation was easy. However, it is standard for most ERPs to take a while for the implementation, and for us it took months.

The solution is expensive and there are some services that are extra costs.

I rate Oracle ERP Cloud a nine out of ten.

We are an IT services company, who manages projects teams. Oracle ERP Cloud provides our management a real-time view of operations.

It gives clear business process integration of our department, like all other ERP systems, but the cloud gives us real-time data.

• Preconfigured business processes
• The availability of all languages
• A lot of implementers

It should be built with less complexity and more ability for clients to add screens.

It is too costly.

Transforms the finance function with a smart, agile solution implementation. It takes advantage of a best of breed in finance processes available in the application, along with finance and operational information.

Structured end-to-end processes for faster operational and financial monthly closings. It fosters adoption of a shared services center model.

• Structured end-to-end financial processes
• Smooth patches and upgrades which reduce costs and time for having a new version.

• Localization of functionality for Europe and Latin American countries legal and fiscal requirements, reporting, and integration with tax authorities.
• Improve support services in the new features roadmap.

I'm going to be talking about Oracle Cloud SaaS solutions - Cloud ERP and Cloud HCM.

There are many features that are available in the cloud solutions, but I could just mention some of them. I would say that SaaS is more flexible. It gives us a better ROI in terms of the investment that you need to do compared to the on premise solution. Of course all the flexibility and the encasements on the user experience. Being able to have a better usability and better productivity of your users, and everything on a pay per use basis.

Some of the things that I've seen, I actually implemented to our customers, are the flexibility to have a better use of the tool without being trained, the users. In that case, when you implement any old solution, any on premise solution, you had to go and train the users. Probably a week of training. With cloud solutions, it's more following the standards, the market standards, and how the users can navigate through the tool, based on standard patterns. In that sense, the users can easily navigate through the application and perform actions without having to be trained.

The other important aspect is that you don't have to do capital investment. What that means is, you don't have to buy servers, you don't have to buy hosting. You just go and have that available.

Something that everyone is asking for is how you can have the Internet of Things and mobility on this application. Right now, we can see that there's a need for new mobile application, native mobile applications. You can run Fusion, you know, the cloud applications in your mobile, because it's responsive, but having all the features of using the native tool in your native device makes that even more rich in terms of the functionality. In that sense, I would expect from Oracle to have more native applications for Android and iOS that will be connected to the Oracle Cloud to make the users more productive in their environments. Whether it's a sales person going to meetings with customer, or a consultant entering a task, or completing the task. That's where we expect more to be.

I've been using the solution for almost 2 years.

I did not encounter any show stopper with deployment. Something that I'd recommend is to work on the number of environments. In our case we typically use: Production, QA/Testing, Development and by default Oracle sells only 2.

No, the system was very stable and it is key to have a good implementation partner that is knowledgeable of the solution to avoid starting with the left foot.

No, I did not encounter any issues. As a matter of fact this is one of the strengths of the solution since you are able to scale without any issues.

Oracle's customer service has been improved over the last few years and specially with Cloud products has done a good job making sure the customers are very happy.

The technical support keeps improving. This is another area that has some room for improvement, but we have not had any issues.

The adoption of cloud with flexibility and scalability makes a no-brainer to move into a solution that comprises multiple modules and the best security in the market.

The initial setup was very simple and because of the nature of IT Convergence (system integrator with more than 125 certified implementers) made it simple and reliable.

The implementation of all the cloud solutions is very simple. In the past, we used to have a month of implementation projects. Right now you can count that in weeks. What's the change? Well, the change means that it's about how you can have all this solution deployed within a matter of clicks. Having no concerns on how you deployed security, how you have the disaster recovery, how you have your backups in place. Well all that, it's done by Oracle, so you just focus on how you get the application up and running, with your business needs. That means faster time to market, faster user experience, faster happiness of your users.

The ROI is about 2.5 years considering all the aspects of the resources, hosting, support, etc.

My advise would be to partner with someone that has a strong knowledge and expertise on Cloud since there are aspects, for example the number of environments or storage that could bring some surprises.

No, because we've been working with Oracle for a long time and we trust their software.

Rating: I would say that in terms of Cloud ERP and Cloud HCM, the solution is about an eight. There is still room [for improvement] in terms of mobile applications and functionality that needs to be developed. In my case, I'm based out of Argentina, so for example, it's very difficult to use, because Oracle Cloud ERP does not meet the global standards, the legal requirements in Argentina and some other countries. That's a matter of the evolution of the software. That's why I think that it will cover the majority of the aspects of a business, but that's why I would consider an eight. The good thing is, all the user experience and the brand new look and feel that it has, that makes every user that I have been deploying this application happy.

We are an implementation consultancy specialising in implementation of the Oracle Cloud products. Recently, we have found an increasing number of our customers are choosing to implement Oracle ERP (Finance).

The features which our customers most frequently comment positively on are the highly graphic nature of the user interface (Infolets, Infotiles - showing high-level analytics), the ability to drill into sub-ledgers, and the 'cube' - the multi-dimensional reporting tool.

Many of our customers report that closing books at the end of an accounting period is much faster and easier than their old systems.

End-user adoption has been very good. This is primarily because 'casual users' find the user interfaces intuitive and easy to use with little or no training.

The product is developing and maturing rapidly. Oracle makes a major release up to 2 times a year and has quarterly 'updates' introducing new functionality. The main areas we have identified for improvement are in core functionality gaps. These have been addressed very effectively in recent releases, which clearly have taken into account customer enhancement requests.

We have been implementing this solution for over two years now.

The product is now quite mature and deployment issues are minor. The main area in the implementation process which needs good understanding of the product and careful design is when the Finance modules are being implemented with the HCM modules. In this instance, careful consideration needs to be given to the overall design and configuration and there are many dependencies between the products.

The product is very stable. Being a cloud service, it has to be!

Scalability is one of the main features of Oracle's Cloud Services. Scalability is no problem!

Customer service is good.

Technical support is good.

From an implementation consultancy point of view, we used to focus on Oracle's EBS suite of products, but we consider Oracle Cloud Services as the future and therefore put all our efforts into specialising in these products.

Setup is managed via guided 'Implementation Projects' using the Functional Setup Manager (FSM) tool. As with any implementation of an ERP system, the complexities of the setup vary according to the customer's needs. We have found that implementing Oracle Cloud ERP can be significantly quicker than the corresponding EBS implementations.

We are an Oracle implementation consultancy, so our view of our own level of expertise is very subjective! However, we have been implementing this product since 2012 and consider that we are very experienced.

If you're thinking of moving your ERP applications to the cloud, give the Oracle Cloud products a look.

Remember that despite being a cloud product, with tools to allow rapid implementations, there is still a 'project' involved, usually with multiple stakeholders with competing requirements! Change Management is still very important. Don't underestimate it!

We implemented the SaaS model applications. The SaaS model means that Oracle holds the hardware/software and provides accessibility through its unbreakable network.

There are two ways of using these Oracle Apps:

• On-Premise Model: The hardware/software is the responsibility of the client
• SaaS model: Hardware/software is Oracle's responsibility. It is like renting an apartment from a skyscraper, where maintenance is the responsibility of the building owners for a nominal fee.

The SaaS model certainly saves you costs and improves profitability. It streamlines the business and the systems.

A solution is provided for a problem. The Oracle Fusion Applications meet 99% of the business problems as the underlying technology built on studying various industrial processes.

If there is any extraordinary issue/problem, it can be discussed and they offer an out-of-the-box solution.

Development is a continuous process. There is always opportunity to work to refine a process and find a solution for problem. In software industry it is always opportunity. In Industry, there would be many manual processes and wanted to eliminate the pains of Users. Hence automation taken space to refine the system process. All the time the standard packages like Oracle Applications may not meet those manual processes. There is opportunity for development to automate those processes.
Oracle EBS Applications are developed with all those manual processes in view and maximized the automation, wherever it was possible. In Fusion Applications it is further developed to meet many business processes across the Industry. In Fusion Applications, the PaaS (Service Oriented Architecture, BPML, Java EE) platform conceptually made it reality to meet any non-standard business data to get integrated from source to move seamlessly to On-Premise, and SaaS model ERP, CRM SCM Applications, thereby reducing the efforts/costs to build customizations and extensions.  Over all the costs of maintaining the custom processes is dramatically reduces. Now the Corporate Slogan is : Simplify Business Process and Simplify Systems process/Maximize profits.

Otherwise, the Fusion Applications solve any problem.

We have used this solution for two years.

Now the product is much more stable.

We had another solution and we changed to reduce the costs and improve the profitability.

I was not involved in the installation. It is Oracle's responsibility and therefore no headache for the clients.

I strongly recommend adopting the SaaS/PaaS/IaaS model and enjoying the profits.

To begin with, Oracle Financials is especially valuable. It is one of the most complex financial solution in the world. It helps us, day-to-day, manage our cash flow and manage our fixed assets, plus even getting proper reporting done because we didn't have a proper system previously. This solution will really work. It brings a lot of added value to us.

If you look at it from the support point of view, the product has to improve a lot, especially from the bug fixing side.

It’s something that they sell, so Oracle needs to determine their priorities. From what we have seen, Oracle is making Oracle Cloud a higher priority. Now, the Oracle On Premises customers are having difficulty with getting certain updates on time. Those are the areas that we have seen that there are a lot of improvements to be done.

We have been using it for about two years now. We mainly use Oracle Financials. One of our subsidiaries is currently going through a process on implementing Oracle modules, including the purchasing, inventory, product manufacturing, and order management. Those are the modules that they're using.

In terms of the system point of view, we haven't seen any downtime or anything like that. Now, we have seen with Oracle Cloud, there are a lot of nice features which have come out. As far as we are concerned, we have not seen any downtime.

It is scalable. In terms of the application, it is scalable.

I think it will continue to work for us scalability-wise. Oracle Financials itself has its own strengths scaling it to a different extent. We believe that we can scale it up when the business is also scaling up.

Oracle support for this application is not up to the standard. From the database point of view, Oracle support is very good. When it comes to this application, if you look at the SaaS, it takes a long time for Oracle to provide some of the solutions. That is where we have seen where Oracle is lacking on supporting the customers in that sense.

We would definitely recommend the Oracle ERP platform to them because it would create a lot of added value for them. Having said that, on the backend side, there is a lot of infrastructure to be developed. Our advice is to work from a different context: either put the backend application on their own cloud, or come up with their own infrastructure; hard drives, etc.

It is not at the top extreme end, but it has a lot of features which goes into the top extreme end. If you look at the application, it needs to be developed a lot.