We're using this solution to take our organization to a higher level of maturity, where we can adopt the standard business process that comes from Oracle Cloud. We are customers of Oracle and I'm the company director.
Director at a computer software company with 1-10 employees
User friendly with a valuable integration layer; for a cloud solution, the UI lacks presentability
Pros and Cons
- "The solution is user-friendly with a good integration layer."
- "UI is not very presentable for a cloud solution."
What is our primary use case?
What is most valuable?
I think the integration layer is valuable, the solution in general is beneficial and user-friendly, as is its ability to generate the TBI set of reports. We're also getting the benefits that come with the box functionality, notifications, standard reports, and business intelligence - basically all the good things that come with moving to the cloud.
What needs improvement?
In some areas, the user interface is still not very presentable for a cloud solution in some areas. There are several additional features we'd like to see in a new release.
For how long have I used the solution?
I've been using this solution for two years.
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Oracle Fusion Cloud ERP
December 2025
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Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Solution Architect at a tech services company with 10,001+ employees
Delivers business processes and the stability is great
Pros and Cons
- "Oracle ERP delivers business processes."
- "I would like to see Oracle improve the automation of data entry."
What is our primary use case?
Oracle ERP Cloud is used for our financials. We have approximately 50 people using the solution in our organization.
What is most valuable?
Oracle ERP delivers business processes.
What needs improvement?
I would like to see Oracle improve the automation of data entry.
In the next release, I would like more on the treasury side. Currently, there is nothing.
For how long have I used the solution?
I have been using Oracle ERP Cloud for 20 years.
What do I think about the stability of the solution?
The stability of Oracle ERP is great.
What do I think about the scalability of the solution?
Oracle ERP Cloud has the ability to scale. It can be used in a small organization or a very large one. There is no limit on scalability.
How are customer service and support?
Technical support can be good, however, they are not able to provide a solution for the business process gaps.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of Oracle ERP is straightforward. I would rate the setup a four out of five.
Depending on how complex the environment is, it takes five to nine months to deploy.
What about the implementation team?
The deployment was done in-house.
What other advice do I have?
My advice to anyone considering using Oracle ERP Cloud is to avoid customization and implement the standard out-of-the-box processes that come with the product.
I would rate the product an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Oracle Fusion Cloud ERP
December 2025
Learn what your peers think about Oracle Fusion Cloud ERP. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
880,255 professionals have used our research since 2012.
Senior IT Manager at a venture capital & private equity firm with 51-200 employees
The most valuable features are general ledger, accounting, expense management, and procurement.
Pros and Cons
- "ERP Cloud's most valuable features are general ledger, accounting, expense management, and procurement. These four functions are crucial."
- "The main thing Cloud ERP could improve is usability. However, it's not just an issue with Oracle. Most ERP solutions are not very user-friendly, so I think that could be the key improvement."
What is our primary use case?
We use ERP Cloud for managing finances, HCM expenses, procurement, etc. It's a full enterprise resource solution. We're a smaller organization with about 150 employees and anyone who deals with finances, accounting, and expense management uses Oracle.
What is most valuable?
ERP Cloud's most valuable features are general ledger, accounting, expense management, and procurement. These four functions are crucial.
What needs improvement?
The main thing Cloud ERP could improve is usability. However, it's not just an issue with Oracle. Most ERP solutions are not very user-friendly, so I think that could be the key improvement.
For how long have I used the solution?
I've been using Oracle ERP Cloud at this company for about nine months now.
What do I think about the stability of the solution?
Oracle ERP Cloud is stable.
What do I think about the scalability of the solution?
Oracle ERP Cloud is highly scalable.
How are customer service and support?
Oracle doesn't provide support directly. They have implementation partners. When we have a bug, support is highly responsive, but if it's a new feature, the response time depends on how many clients. It could take longer.
What's my experience with pricing, setup cost, and licensing?
Oracle ERP Cloud is one of the most expensive solutions. I rate it three out of 10 for affordability.
What other advice do I have?
I rate Oracle ERP Cloud nine out of 10. ERP Cloud is more suitable for larger enterprises, not small companies. Most of the organizations that have implemented it are in the services sector. But If your organization is big enough, the main thing is to keep it simple. If you make the system complicated, it becomes more expensive to maintain. Keep it as simple, but functional.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of IT managing at a energy/utilities company with 51-200 employees
A stable solution that allows us to use full sets
Pros and Cons
- "Oracle ERP Cloud is a stable solution."
- "Technical support is good, however, sometimes we do need to wait for an answer."
What is our primary use case?
I am the ITC general manager with our company in Libya. I am responsible for all the ERP projects in our sector in the country. Four of our subsidiary companies have implemented Oracle ERP Cloud.
We are using a hybrid solution, using some Oracle solutions and using our own cloud service to host the server.
Maintenance of the solution requires a team because we also support our subsidiary.
What is most valuable?
We are using a hybrid solution so that we can use full sets.
What needs improvement?
Oracle ERP Cloud could improve the payment transfer. In Libya, the local pay is on the cloud, only there one can see the payroll, so it is very important for us to have a payroll model added.
What do I think about the stability of the solution?
Oracle ERP Cloud is a stable solution.
What do I think about the scalability of the solution?
The solution is scalable enough for our needs.
How are customer service and support?
Technical support is good, however, sometimes we do need to wait for an answer.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution's initial setup is straightforward.
What about the implementation team?
Prior to Oracle ERP Cloud, we were using either SAS or Oracle Cloud Infrastructure. Moving to this new solution, we can unify the previous versions.
What's my experience with pricing, setup cost, and licensing?
We have an annual license with Oracle, however, if we need additional features we do pay for them.
What other advice do I have?
In our situation, the solution needs to handle working with other countries. We need special features and that's why we have a payment agreement regarding the support and transfer.
I would rate Oracle ERP Cloud an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
IT Director at a university with 51-200 employees
A good cloud that scales well but can be expensive
Pros and Cons
- "The solution is scalable and very stable. You don't need to worry about the underpinning infrastructure."
- "The interface could be improved in future releases."
What is our primary use case?
In my current workplace, we use the Oracle Cloud ERP to manage our HR information - including general employee information, and payroll information, salary, promotion, and performance position information. We've also connected this HR module. We utilize the Oracle Cloud ERP to manage our HR and finance.
What is most valuable?
I really like the cloud feature. That's the most famous and the best one on the market. You can save lots of costs in comparison with an in-house solution.
The solution is scalable and very stable. You don't need to worry about the underpinning infrastructure. The system backup, we don't need to worry about it.
What needs improvement?
As an ERP solution, the design concept is complicated due to the fact that it will manage almost everything regarding the business operations. It's not designed to simplify something, it's actually designed to regulate or make it more integral. It should be easy to use per se. All ERP systems are quite sophisticated and not easy to master, however, the value of the ERP system needs to provide accurate business information to the leadership. The interface could be improved in future releases.
For how long have I used the solution?
I've been using the solution for three or more years. It's been a while at this point.
What do I think about the stability of the solution?
The stability of the product is very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The scalability of the solution is very good. If a company needs to expand it, it can do so with relative ease.
We have 185 users on the solution.
We do have plans to continue usage and renew our license.
How are customer service and technical support?
Technical support is okay. If you want to have it on a higher level or get better service, you have to pay. It's an additional cost.
For the most part, we are satisfied with the level of support we have.
How was the initial setup?
As a could-based solution, there isn't really an installation process required.
What's my experience with pricing, setup cost, and licensing?
The solution allows us to save on costs. It's less expensive than an on-prem version.
We pay a yearly licensing fee. It's still relatively expensive. We'd like it to be cheaper still.
Technical support runs on tiers. Better service requires an extra payment.
Which other solutions did I evaluate?
I evaluated SAP and Oracle EBS, as well as Oracle PeopleSoft. However, eventually, we choose Oracle Cloud ERP.
SAP is very heavy and expensive, which is why we didn't choose it.
What other advice do I have?
I am a customer and an end-user of this solution.
As a cloud-based solution, we are always on the latest version.
I would recommend the solution to other users.
I'd rate the solution at a seven out of ten. If the pricing or interface were better, I would likely rate it a bit higher.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Co Owner at a tech services company with 11-50 employees
Saves time and money and enables users to provide real-time reports to the management
Pros and Cons
- "The solution saves time and money."
- "The tool is very expensive in Romania."
What is our primary use case?
We have one project where the customer migrated from Oracle E-Business Suite to Oracle Fusion Cloud ERP. We have used the tool for finance, purchase management, order management, and enterprise asset management. I have also used Oracle Services Procurement.
What is most valuable?
The solution has a standard process. We do not customize the processes. The tool is useful for business intelligence and data analytics. The solution saves time and money. We can provide real-time reporting to our management. We saved EUR 100 in the first year. The implementation was huge. It is not difficult to integrate the solution with other systems.
What needs improvement?
The tool is very expensive in Romania.
For how long have I used the solution?
I have been offering the solution for the last two to three years.
How was the initial setup?
The implementation was difficult since it was for a large company. It took us one year. The tool is now in production. We worked on the initial setup for six months. We had to analyze and model data.
What other advice do I have?
We have a project that implements Oracle Analytics over SAP. Oracle Analytics helps synchronize SAP with data analytics and enables decision-making in the sales process. We're developing a new application with Oracle APEX and Java to integrate it with other systems. I will recommend the tool to others. Overall, I rate the product an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Oracle ERP Consultant at a tech services company with 51-200 employees
Real-time reporting is quite handy but the expenses mobile app is glitchy
Pros and Cons
- "Built-in business intelligence has real-time reporting features that are quite handy."
- "The expenses mobile app calculates different mileages than the URL version."
What is our primary use case?
Our company works with customers in the finance domain who use the solution for recording financial transactions.
What is most valuable?
Built-in business intelligence has real-time reporting features that are quite handy.
Invoice scanning and one-time payment processing are valuable.
What needs improvement?
The expenses mobile app calculates different mileages than the URL version for the same user and single log-in. We have asked Oracle to look into this issue.
Additional features could be added to the invoice scanning tool.
Navigation is not simple so configurations are time consuming until you get used to the format.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
The solution has stable performance.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
Technical support is not swift so should leverage their access level. In the cloud environment, support has access to our system and could pull data instead of asking us to provide diagnostic tests to them.
How was the initial setup?
The setup is quite easy because you have access to handy features like rapid implementation files, spreadsheets, data migration files, FBDI, and ADFDI.
Configurations do not take much time once you are used to the navigation. It is quite easy to upload files because templates are provided.
What about the implementation team?
We implemented the solution in-house. Time for deployment depends on the project scope and features selected.
What other advice do I have?
It is important to engage end users in the change process as early as possible. Users will be entering source transactions so they need to be at the forefront and should thoroughly familiarize themselves with the system in advance.
I rate the solution a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Business consultant at a tech vendor with 51-200 employees
Scalable, technical support very helpful, but the stability is not as good as Informatica
Pros and Cons
- "The scalability is very good."
- "The stability is not as good as Informatica, but this is very good."
What is our primary use case?
I have been working with the 2020 version. We use it for customer, vendor and material masters.
For how long have I used the solution?
I have been working with Oracle ERP Cloud within the last twelve months.
What do I think about the stability of the solution?
The stability is not as good as Informatica, but this is very good.
What do I think about the scalability of the solution?
The scalability is very good.
How are customer service and support?
Technical support is very helpful.
What other advice do I have?
People should understand the functional part first and then get into MDG. I would rate Oracle ERP Cloud a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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