Oracle Fusion Cloud ERP Reviews

We're using this solution to take our organization to a higher level of maturity, where we can adopt the standard business process that comes from Oracle Cloud. We are customers of Oracle and I'm the company director. 

I think the integration layer is valuable, the solution in general is beneficial and user-friendly, as is its ability to generate the TBI set of reports. We're also getting the benefits that come with the box functionality, notifications, standard reports, and business intelligence - basically all the good things that come with moving to the cloud.

In some areas, the user interface is still not very presentable for a cloud solution in some areas. There are several additional features we'd like to see in a new release.

I've been using this solution for two years. 

We use the tool for finance, HR, and budgeting.

I like the tool’s financial and human capital management features.

I would like to improve the tool’s budgeting and reporting. I know that Oracle is working on the tool’s analytics part so I expect the analytical feature in its future releases.

I am using the solution for eight years. I use the tool’s latest version.

I would rate the tool's stability a ten out of ten.

I would rate the tool’s scalability a seven out of ten. My company has around 250 users which consist of IT specialists, engineers, frontend, and backend specialists.

We deployed the solution in this order- Financial, HCM, and budget. The deployment took some time since we implemented some steps for the process.

The tool’s integration was done by a consultant company.

We pay additional costs to a consulting company.

We evaluated the SAP ERP solution before choosing Oracle ERP.

I would rate the overall solution a seven out of ten.

Oracle ERP Cloud is used for our financials. We have approximately 50 people using the solution in our organization.

Oracle ERP delivers business processes.

I would like to see Oracle improve the automation of data entry.

In the next release, I would like more on the treasury side. Currently, there is nothing.

I have been using Oracle ERP Cloud for 20 years.

The stability of Oracle ERP is great.

Oracle ERP Cloud has the ability to scale. It can be used in a small organization or a very large one. There is no limit on scalability.

Technical support can be good, however, they are not able to provide a solution for the business process gaps.

Positive

The initial setup of Oracle ERP is straightforward. I would rate the setup a four out of five. 

Depending on how complex the environment is, it takes five to nine months to deploy.

The deployment was done in-house.

My advice to anyone considering using Oracle ERP Cloud is to avoid customization and implement the standard out-of-the-box processes that come with the product. 

I would rate the product an eight out of ten.

I'm going to be talking about Oracle Cloud SaaS solutions - Cloud ERP and Cloud HCM.

There are many features that are available in the cloud solutions, but I could just mention some of them. I would say that SaaS is more flexible. It gives us a better ROI in terms of the investment that you need to do compared to the on premise solution. Of course all the flexibility and the encasements on the user experience. Being able to have a better usability and better productivity of your users, and everything on a pay per use basis.

Some of the things that I've seen, I actually implemented to our customers, are the flexibility to have a better use of the tool without being trained, the users. In that case, when you implement any old solution, any on premise solution, you had to go and train the users. Probably a week of training. With cloud solutions, it's more following the standards, the market standards, and how the users can navigate through the tool, based on standard patterns. In that sense, the users can easily navigate through the application and perform actions without having to be trained.

The other important aspect is that you don't have to do capital investment. What that means is, you don't have to buy servers, you don't have to buy hosting. You just go and have that available.

Something that everyone is asking for is how you can have the Internet of Things and mobility on this application. Right now, we can see that there's a need for new mobile application, native mobile applications. You can run Fusion, you know, the cloud applications in your mobile, because it's responsive, but having all the features of using the native tool in your native device makes that even more rich in terms of the functionality. In that sense, I would expect from Oracle to have more native applications for Android and iOS that will be connected to the Oracle Cloud to make the users more productive in their environments. Whether it's a sales person going to meetings with customer, or a consultant entering a task, or completing the task. That's where we expect more to be.

I've been using the solution for almost 2 years.

I did not encounter any show stopper with deployment. Something that I'd recommend is to work on the number of environments. In our case we typically use: Production, QA/Testing, Development and by default Oracle sells only 2.

No, the system was very stable and it is key to have a good implementation partner that is knowledgeable of the solution to avoid starting with the left foot.

No, I did not encounter any issues. As a matter of fact this is one of the strengths of the solution since you are able to scale without any issues.

Oracle's customer service has been improved over the last few years and specially with Cloud products has done a good job making sure the customers are very happy.

The technical support keeps improving. This is another area that has some room for improvement, but we have not had any issues.

The adoption of cloud with flexibility and scalability makes a no-brainer to move into a solution that comprises multiple modules and the best security in the market.

The initial setup was very simple and because of the nature of IT Convergence (system integrator with more than 125 certified implementers) made it simple and reliable.

The implementation of all the cloud solutions is very simple. In the past, we used to have a month of implementation projects. Right now you can count that in weeks. What's the change? Well, the change means that it's about how you can have all this solution deployed within a matter of clicks. Having no concerns on how you deployed security, how you have the disaster recovery, how you have your backups in place. Well all that, it's done by Oracle, so you just focus on how you get the application up and running, with your business needs. That means faster time to market, faster user experience, faster happiness of your users.

The ROI is about 2.5 years considering all the aspects of the resources, hosting, support, etc.

My advise would be to partner with someone that has a strong knowledge and expertise on Cloud since there are aspects, for example the number of environments or storage that could bring some surprises.

No, because we've been working with Oracle for a long time and we trust their software.

Rating: I would say that in terms of Cloud ERP and Cloud HCM, the solution is about an eight. There is still room [for improvement] in terms of mobile applications and functionality that needs to be developed. In my case, I'm based out of Argentina, so for example, it's very difficult to use, because Oracle Cloud ERP does not meet the global standards, the legal requirements in Argentina and some other countries. That's a matter of the evolution of the software. That's why I think that it will cover the majority of the aspects of a business, but that's why I would consider an eight. The good thing is, all the user experience and the brand new look and feel that it has, that makes every user that I have been deploying this application happy.

We are an implementation consultancy specialising in implementation of the Oracle Cloud products. Recently, we have found an increasing number of our customers are choosing to implement Oracle ERP (Finance).

The features which our customers most frequently comment positively on are the highly graphic nature of the user interface (Infolets, Infotiles - showing high-level analytics), the ability to drill into sub-ledgers, and the 'cube' - the multi-dimensional reporting tool.

Many of our customers report that closing books at the end of an accounting period is much faster and easier than their old systems.

End-user adoption has been very good. This is primarily because 'casual users' find the user interfaces intuitive and easy to use with little or no training.

The product is developing and maturing rapidly. Oracle makes a major release up to 2 times a year and has quarterly 'updates' introducing new functionality. The main areas we have identified for improvement are in core functionality gaps. These have been addressed very effectively in recent releases, which clearly have taken into account customer enhancement requests.

We have been implementing this solution for over two years now.

The product is now quite mature and deployment issues are minor. The main area in the implementation process which needs good understanding of the product and careful design is when the Finance modules are being implemented with the HCM modules. In this instance, careful consideration needs to be given to the overall design and configuration and there are many dependencies between the products.

The product is very stable. Being a cloud service, it has to be!

Scalability is one of the main features of Oracle's Cloud Services. Scalability is no problem!

Customer service is good.

Technical support is good.

From an implementation consultancy point of view, we used to focus on Oracle's EBS suite of products, but we consider Oracle Cloud Services as the future and therefore put all our efforts into specialising in these products.

Setup is managed via guided 'Implementation Projects' using the Functional Setup Manager (FSM) tool. As with any implementation of an ERP system, the complexities of the setup vary according to the customer's needs. We have found that implementing Oracle Cloud ERP can be significantly quicker than the corresponding EBS implementations.

We are an Oracle implementation consultancy, so our view of our own level of expertise is very subjective! However, we have been implementing this product since 2012 and consider that we are very experienced.

If you're thinking of moving your ERP applications to the cloud, give the Oracle Cloud products a look.

Remember that despite being a cloud product, with tools to allow rapid implementations, there is still a 'project' involved, usually with multiple stakeholders with competing requirements! Change Management is still very important. Don't underestimate it!

Oracle ERP Cloud has a very strong, powerful, and secure database. It is one of the premium choices of the customer when they want to go for a secure database. Oracle has its own local platform called Oracle Apex. I used Oracle ERP Cloud as an ERP platform to build a lot of applications for big e-commerce applications like PepsiCo and other companies.

I like that Oracle ERP Cloud has a lot of ready-to-use products, making it easy to adopt.

You need a lot of knowledge to set up Oracle ERP Cloud.

I have been using Oracle ERP Cloud for around six to seven months.

I rate Oracle ERP Cloud a nine out of ten for stability.

Oracle ERP Cloud's installation depends upon what kind of feature you are installing or setting up, but its initial setup is pretty easy.

Oracle ERP Cloud is not a cheap solution. I rate Oracle ERP Cloud a seven out of ten for its pricing.

I would recommend Oracle ERP Cloud to other users.

Overall, I rate Oracle ERP Cloud a nine out of ten.

We implemented the SaaS model applications. The SaaS model means that Oracle holds the hardware/software and provides accessibility through its unbreakable network.

There are two ways of using these Oracle Apps:

• On-Premise Model: The hardware/software is the responsibility of the client
• SaaS model: Hardware/software is Oracle's responsibility. It is like renting an apartment from a skyscraper, where maintenance is the responsibility of the building owners for a nominal fee.

The SaaS model certainly saves you costs and improves profitability. It streamlines the business and the systems.

A solution is provided for a problem. The Oracle Fusion Applications meet 99% of the business problems as the underlying technology built on studying various industrial processes.

If there is any extraordinary issue/problem, it can be discussed and they offer an out-of-the-box solution.

Development is a continuous process. There is always opportunity to work to refine a process and find a solution for problem. In software industry it is always opportunity. In Industry, there would be many manual processes and wanted to eliminate the pains of Users. Hence automation taken space to refine the system process. All the time the standard packages like Oracle Applications may not meet those manual processes. There is opportunity for development to automate those processes.
Oracle EBS Applications are developed with all those manual processes in view and maximized the automation, wherever it was possible. In Fusion Applications it is further developed to meet many business processes across the Industry. In Fusion Applications, the PaaS (Service Oriented Architecture, BPML, Java EE) platform conceptually made it reality to meet any non-standard business data to get integrated from source to move seamlessly to On-Premise, and SaaS model ERP, CRM SCM Applications, thereby reducing the efforts/costs to build customizations and extensions.  Over all the costs of maintaining the custom processes is dramatically reduces. Now the Corporate Slogan is : Simplify Business Process and Simplify Systems process/Maximize profits.

Otherwise, the Fusion Applications solve any problem.

We have used this solution for two years.

Now the product is much more stable.

We had another solution and we changed to reduce the costs and improve the profitability.

I was not involved in the installation. It is Oracle's responsibility and therefore no headache for the clients.

I strongly recommend adopting the SaaS/PaaS/IaaS model and enjoying the profits.

I have been working with the 2020 version. We use it for customer, vendor and material masters.

I have been working with Oracle ERP Cloud within the last twelve months.

The stability is not as good as Informatica, but this is very good. 

The scalability is very good.

Technical support is very helpful.

People should understand the functional part first and then get into MDG. I would rate Oracle ERP Cloud a seven out of ten.