Oracle Fusion Cloud ERP Reviews

Our enterprise clients use the platform to streamline their processes, particularly financial management. Large organizations find it essential for their ERP needs as it helps them manage various business operations efficiently.

The product is cloud-based and offers comprehensive, end-to-end functionality. It provides valuable control and insights from sourcing to payment, which is crucial for business operations.

The solution could benefit from improvements in project management, project execution, and project costing, especially for industries like construction. Although Oracle offers related products, they are not integrated within the ERP umbrella.

I have been working with Oracle Fusion Cloud ERP since 2016.

The product has good stability. 

The product is scalable. It can accommodate additional lines of business and entities, local or international. 

I rate the scalability a nine out of ten. 

The technical support services are good. However, there is still room for improvement, especially in resolving bugs.

The initial setup is not overly complicated, but it can take time to align with business requirements. The deployment duration depends on the size of the organization and its business lines. Generally, it takes a few months, ranging from three to ten months.

I rate the process around seven or eight.

The solution is quite expensive. The licensing cost depends on the number of users and modules.

I rate the pricing a nine. 

I rate Oracle Fusion Cloud ERP a nine out of ten. 

Oracle Fusion Cloud ERP is used in inventory management, supply chain, purchasing and all HR processes. 

The solution is highly configurable. Oracle Fusion Cloud ERP is also more affordable than other competitor on-prem solutions and provides an advanced UI experience. 

Oracle Fusion Cloud ERP can support all types of core financial management tasks for our organization's customers. 

For economically weak countries, the solution's price appears expensive. 

I have been using Oracle Fusion Cloud ERP since 2006. 

The solution is primarily stable, except for a few rare performance fluctuations. I have witnessed 95% stability in the solution. 

The scalability of the solution depends upon the new legal entity definition and operation grid. The number of licensed users can be easily increased for the solution, so there are no obstacles with the scalability. 

I would rate the tech support an eight out of ten. 

Positive

The setup process of Oracle Fusion Cloud ERP is quite easy, especially when Oracle Functional Setup Manager is used. The implementation strategy depends upon the project dynamics because, in some cases in our company, we set up the solution module by module, but sometimes, as per the customer's expectation, all the modules are implemented centrally in one or more pilot entities before rollout. 

Depending on the scope of the project, 5 to 25 professionals might be needed to deploy Oracle Fusion Cloud ERP. Maintenance is not difficult, as general support and cloud customer connect channels are available for assistance. Sometimes, local support or maintenance services need to be procured from a consultancy. 

It's a cost-effective solution that can provide customers with a satisfying ROI. 

The solution's pricing is reasonable in the global market but not in Turkey, which is mainly due to the country's poor economic condition. I believe the vendor should provide some flexibility with the minimum number of licenses or general discounts for the Turkish market and mid-sized companies. 

The Oracle Transactional BI is being embedded with Oracle SaaS solutions by the vendor, so the product becomes highly configurable, and it meets the majority of our organization's reporting and decision-making requirements. 

Oracle Fusion Cloud ERP is highly configurable, and all the local requirements of our company's customers can be implemented easily. The solution also has sophisticated integration capabilities, so while adapting to regulations, it can be integrated with any government-authorized or legal third parties, helping our organization cover registration and local needs. 

The Oracle Fusion Cloud HCM holds AI and machine learning features which makes it a powerful HR solution. For instance, for recruitment and talent management, AI technology takes into account the interest of our organization's customers, but further development is needed. I believe the Generative AI features of Oracle Fusion Cloud HCM will be a promising feature differentiator when compared to other solutions. 

The innovation in the product, mobility, ease of implementation and customization, and local integration capabilities are some of the features that make a professional or organization choose Oracle Fusion Cloud ERP over the competitors. I would definitely recommend the solution to other users. I would overall rate the product an eight out of ten. 

Oracle ERP Cloud is a well-established and well-known product that is cost-effective for the customer. The most valuable feature of Oracle ERP Cloud is that it's a cloud-based solution. Oracle ERP Cloud is a very stable solution, and its cost of procurement is based on customer needs.

While loading the dump data, if you have to import more than ten MB of data, there is no specific application to do it directly. You have to find another mechanism to go with the ERP. If you go for the real-time process, the patch of work and the time to update the product will be too much.

I have been using Oracle ERP Cloud for more than five to six years.

The solution remains stable for some initial years. As your business expands and you bring in other features, the solution's stability might change slightly.

The solution is scalable, but there is a limitation in the files and data load when you go with the API.

The solution's technical support is okay, but it's not the best. When we tell the technical support team about customization happening inside the product, they say it is out of Oracle support. It would be good if the technical support helps us even when customization happens.

Neutral

The solution's installation is easy, and we get support from Oracle.

The solution's return on investment depends upon how the customer is budgeting and planning for the product. If the solution we provide is acceptable, customers are ready to spend on it. However, we have to justify the cost eventually.

The solution is moderately priced, where it is neither expensive nor cheap.

We are a service-based company. We offer customers CX platforms and CX solutions based on customer relationships. We tell our customers what kind of solution we will provide. Irrespective of reusability, cost, or effectiveness, the value the solution brings to the customer matters. We give customers a detailed business overview of our hands-on experience with Oracle products.

The solution's analytics capability is fine. Customers are looking forward to AI and machine learning functionalities. Oracle is already trying to incorporate an AI-based dashboard. If you want, you can go for the default existing application or customize the solution. Depending on the customer's needs, the solution may require continuous maintenance.

Overall, I rate the solution a nine out of ten.

We use the solution to manage financial well-being, organization, and human resources.

We haven't fully unlocked its potential. Oracle ERP Cloud can benefit us through increased employee resource management. Implementing it requires robust planning tools and strong alignment with our broader business strategy.

I have been using Oracle ERP Cloud for 17 years.

The product is stable, but there is a concern in our network.

Around 3500 users are using the solution.

Oracle ERP Cloud is a great tool. We're not using it to its full capability. It's a matter of one doing their research and comparing, but the team can do much more than what we are using it for currently.

Overall, I rate the solution a nine out of ten.

We use Oracle ERP Cloud as the main source of data storage and financial management. Our complete financial record is securely stored there. 

I find that the overall framework and database structure is quite comprehensive. I appreciate the opportunity to be part of the Oracle ERP community as it offers a multitude of possible solutions to any existing question. 

There are certain limitations compared to other solutions. The database is outdated and quite rigid. As the global market of this kind of software solution is getting competitive, it would be advisable to enhance the customization of the existing tools. 

We have been using this solution for two years now. 

We encountered challenges with the solution's stability. There were some situations when we tried to get access to the cloud but we got kicked out from the browser. We did not experience this with other websites, so it was related to Oracle ERP itself. 

In terms of performance, I find this solution to be quite scalable.

The level of customer service provided by Oracle ERP Cloud is below expectations. There have been certain requests from our side that were not answered properly. I find their support team to be unknowledgeable and unacquainted with all the bugs and known defects of the solution. That might be due to the complexity of the database structure. Overall, their customer service and support are quite dissatisfying. I would rate it three to four out of ten.

Negative

The initial setup was quite difficult. Normally, with other ERP solutions, you would get everything ready to be implemented and deployed, but with Oracle ERP Cloud, our team had to map and register all of the data by themselves. It takes two or three people and more than half a day.  

Oracle ERP Cloud is on the expensive side and there could be a possibility for a more affordable pricing structure compared to other solutions. We have an ongoing annual licensing arrangement with them, but it is quite complex to establish a long-term relationship with this platform. My advice would be to think twice about choosing this solution unless you have a strong finance and support team that can facilitate the process.

Our company faced some setbacks regarding performance on certain requests from our clients. There are significant limitations in customization that disrupt the normal flow of the business operation. Oracle ERP Cloud provides quarterly updates and it takes time to check all of the tools and test out the functions, so that raises a concern about data control and potential downtime of operations. 

I would rate the solution a six out of ten.

We are using ERP Cloud for all our models. This consists of all our finances, HR, CRM, and supply chain management. I particularly work for the SCM segment.

The best part of Oracle ERP Cloud is that everything can be found in a single place. We as an organization, have our finances planned, HR Code uploaded, time and labor, payroll, supply chain, and CRM embedded in the single system.

The solution is ever-evolving. Each quarter, the product and the system have new purchases, dependencies, and improvements. There is a constant need to stay alert about new updates and change whatever is updated according to the requirements. Most of the changes are odd and require no need to access from the user side. It isn’t a disadvantage but a part of the evolution of the product.

The additional features depend on the case. There is, however, always room for improvement. Oracle can make the system more stable which includes some changes as some of the use cases were not available in Oracle's systems and the element’s value needed to be defined. This is one of the limitations of Oracle ERP Cloud.

I have worked with Oracle ERP Cloud for more than three years and my organization had Oracle ERP Cloud since the start.

The product is stable. However, some parts might be unstable, but it depends on each use.

The product support from Oracle is good, but it could be better. I sometimes expect a quick response when I have a client on the other end. 

Positive

The initial setup is easy as it is provided by Oracle itself. The user configurations need to be done by technicians. The setup of the environment is easier as it is provided by Oracle.

The deployment requires our configuration. Therefore, based on the use case and configuration, the time isn’t fixed. In most of the projects, I have seen the same in six months. Moreover, Oracle ERP Cloud requires more configuration than deployment.

If we implement multiple modules, the number of people for deployment depends on the structure or work plan. For example, if you have to configure a complete system, and the time period is six months, it might require four to five people. But if the same is not defined, then it will take more people. It is challenging to decide how much human resources will be required. It depends on the case and the scenario.

In terms of maintenance, in the initial period, more effort and workforce are required. Once the system is stable, the number of people can be reduced. The maintenance depends on the structure of the organization. Some organizations have a central maintenance team that has four or five people who are responsible for maintaining or working on every model. Some organizations have specific teams working on specific modules. It majorly depends on the nature of the projects.

The price is average compared to other vendors. The licensing is on a yearly basis depending on the subscription pattern. There are no extra costs apart from licensing.

I recommend the product as it is good. If any organization is planning to use cloud-based ERP solutions, they can go for Oracle ERP Cloud as everything is in one place. I would rate the product an eight out of ten. 

We use the tool for finance, HR, and budgeting.

I like the tool’s financial and human capital management features.

I would like to improve the tool’s budgeting and reporting. I know that Oracle is working on the tool’s analytics part so I expect the analytical feature in its future releases.

I am using the solution for eight years. I use the tool’s latest version.

I would rate the tool's stability a ten out of ten.

I would rate the tool’s scalability a seven out of ten. My company has around 250 users which consist of IT specialists, engineers, frontend, and backend specialists.

We deployed the solution in this order- Financial, HCM, and budget. The deployment took some time since we implemented some steps for the process.

The tool’s integration was done by a consultant company.

We pay additional costs to a consulting company.

We evaluated the SAP ERP solution before choosing Oracle ERP.

I would rate the overall solution a seven out of ten.

Our primary use case we are having multiple systems based on the business requirements. Either we are pulling data from ERP, or project-related data. In this project, we are mostly making use of the supply chain model and financial model of Oracle ERP Cloud.

It is easy and very convenient for clients to go to the front end and check whatever update they wanted to look at. If we are loading data in the back end, they do not have access to that. The client can go ahead and check on the front end.

Informatica is not the best tool to push data in the ERP. Except for every APN, we can make use of APIs, and that makes development complex. I would like to see an improved approach to pulling data with VDI.

I have been working with Oracle ERP Cloud for one year now.

There is stability.

There are more than five hundred individuals working on the solution.

Technical support is good but there are many things that they need to work on and improve. It generally takes two to three days to get a response after a ticket is issued.

Positive

We currently have EBS, Concord, and Salesforce used by different clients. We do not always have access to the Salesforce database.

The initial setup is not complex. There is a disk and it is very convenient to go browse it, log in with your SSO or your credentials, and get the information you need. 

The implementation was done in-house.

When you are dealing with a large event, supply chains, and as well as there are any number of models, there will be one place where you can access all the information. It will be complex because it is going to deal with multiple models. I would rate Oracle ERP Cloud an eight on a scale of one to ten.

I use Oracle ERP Cloud for implementation support.

The Oracle ERP Cloud accounts payable could be improved.

I have been using Oracle ERP Cloud for four years.

Around 10,000 users are using the solution in our organization.

The solution’s initial setup is easy.

Oracle ERP Cloud is deployed on the Oracle cloud in our organization. I would recommend Oracle ERP Cloud to other users.

Overall, I rate the solution ten out of ten.

I recently made the move from Oracle ABS to Oracle Cloud.

One of the most valuable aspects is that it's a cloud-based solution. It's easy to deploy, and we don't have to worry about upgrading anything.

Additionally, it allows for easy accessibility by many people, especially while working from home.

One disadvantage is that we don't have immediate access to evaluate or fix data that is not in the app until we own the database.

I have been using this solution for three years. We are currently using version 23B under licensing.

It is a stable solution.

It is scalable, but it does have some limitations. I would rate the scalability a seven out of ten. There are over 1000 users in my organization using this solution. 

The customer service and support team is okay. 

Neutral

The initial setup is really easy but takes a bit of time. It usually takes around five to six hours.

We don't have to deploy it ourselves. Oracle takes care of the deployment, so we don't need any engineers or architects.

We also have to handle the maintenance.

Overall, I would rate the solution an eight out of ten.