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it_user971502 - PeerSpot reviewer
Product Manager at a tech services company with 51-200 employees
Real User
Jun 23, 2020
Good database and storage with a straightforward initial setup
Pros and Cons
  • "Overall, from a technical perspective, the solution is very strong."
  • "The database environment needs to be cheaper. By making it less expensive, Oracle would be more competitive with other database vendors."

What is our primary use case?

The solution is used mainly for the database.

What is most valuable?

The database is very good for holding our client's data.

Oracle has a very good RIC (Retail Integration Console). It gives good visibility.

Overall, from a technical perspective, the solution is very strong.

What needs improvement?

The licenses are quite expensive. They should work on making it more affordable for their customers and it needs to be simplified. The database environment needs to be cheaper. By making it less expensive, Oracle would be more competitive with other database vendors.

For how long have I used the solution?

We don't use the solution ourselves. We're an Oracle partner. We deploy the solution for our customers.

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What do I think about the stability of the solution?

The stability of the solution is okay. I don't recall experiencing bugs or glitches. The solution hasn't crashed on me before. It's quite reliable. Stability is never an issue.

What do I think about the scalability of the solution?

We deployed the Oracle database on the HCI environment. We can expand and scale it easily. It just requires expanding the hardware itself.  

How are customer service and support?

Typically, if a customer has a problem with the solution, we will look into the issue. We are the ones that maintain the solution for our clients.

However, technical support is good.

The only downside is that occasionally when we do need to communicate with the technical support team, we need to do so via one of our engineers. There's a bit of a language barrier, so a little translation is often needed.

How was the initial setup?

The initial setup isn't complex. It's quite straightforward. We do, however, have an expert in Oracle on staff, so that may make things easier for us. 

Deployment took about one month from beginning to end.

What's my experience with pricing, setup cost, and licensing?

Pricing on the solution is higher. There are less expensive database options on the market.

What other advice do I have?

Our organization is partners with Oracle.

We mostly implement the solution on-premise because our customer is a governmental agency. The protocol is that they cannot store information on the cloud as it is far too sensitive.

I would advise other organizations to try it out. I'd recommend the solution.

I would rate the solution about eight out of ten. I would rate it higher if the licensing costs were not so high. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Head of IT Division at a real estate/law firm with 201-500 employees
Real User
Jun 17, 2020
Easy to use, relatively straightforward to implement and very stable
Pros and Cons
  • "I've never faced any stability issues with the product. I don't recall any bugs, glitches, or crashes. I'd say it's fairly stable and shouldn't cause anyone issues in that regard."
  • "It could be slightly more intuitive, but other than that, we really like it as a solution."

What is most valuable?

One of the best aspects of the solution is that it is very easy to use. In my opinion, for how I use it, I find it quite straightforward.

What needs improvement?

Occasionally I do have some technical issues. However, there are very good communities that can help solve problems, so It's not too bad.

It could be slightly more intuitive, but other than that, we really like it as a solution.

For our type of usage, we don't have any particular requirements or needs that the solution doesn't provide. I can't speak to any features that may be lacking in general. Right now, I don't find that it's lacking in any regard.

For how long have I used the solution?

I've been using Oracle Database for about five years now.

What do I think about the stability of the solution?

I've never faced any stability issues with the product. I don't recall any bugs, glitches, or crashes. I'd say it's fairly stable and shouldn't cause anyone issues in that regard.

What do I think about the scalability of the solution?

We are working with the software that moves the current update store. We don't have problems with any new features or applications or integration, so I believe it to be very scalable.

Currently, we have about 3 people using the database. There is only one developer and the rest are admins that are simply connected to the database.

How are customer service and technical support?

We have never faced many issues in terms of having trouble with the solution. For that reason, we haven't really dealt with technical support, so I can't speak to how good or bad they are.

Which solution did I use previously and why did I switch?

We did previously use a different solution, however it was associated with a company that gave us the software and when they switched to Oracle, we, by default, did as well.

How was the initial setup?

At the beginning, I may have found it a bit tricky, and other new users might too. At this point, after a number of years, I don't think it's too difficult. However, it may be because I'm used to the system. Those coming at it completely new may find it a bit complex.

The initial setup is quite quick. For us, it didn't take more than an hour or so. It was probably less than that.

What's my experience with pricing, setup cost, and licensing?

I don't deal with the accounting, so I can't speak to the pricing of the solution.

What other advice do I have?

We're not an Oracle partner. We're just a customer.

We're quite comfortable with this solution at the moment. It provides us with everything we need.

I'd highly recommend Oracle Database to other companies and users. We haven't had any issues at all using it aside from a few small technical issues. It's good software. It's very stable and reliable.

Personally, I would rate the solution nine out of ten. It's almost perfect.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Oracle Database
December 2025
Learn what your peers think about Oracle Database. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
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Lead Oracle Developer and DevOps Engineer at a tech services company with 201-500 employees
Real User
Jan 6, 2020
An easy-to-use Data Warehousing solution, but the pricing needs improvement
Pros and Cons
  • "The most valuable features of this solution are the cost optimizer and partition exchanges."
  • "The cost of this solution needs to be improved."

What is our primary use case?

We use this RDBMS for OLTP, OLAP, and Data Warehousing.

How has it helped my organization?

This solution is easy to use, provides good tuning options, backup & recovery, and overall a professional network.

What is most valuable?

The most valuable features of this solution are the cost optimizer and partition exchanges.

What needs improvement?

The cost of this solution needs to be improved.

For how long have I used the solution?

We have been using this solution for twenty years.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Consultor de TI at a tech services company with 10,001+ employees
Real User
Dec 26, 2019
Secure and easy to use, but the cloud-developer options need to be improved
Pros and Cons
  • "Oracle Database is fast and easy to use."
  • "Cheap and easy solutions for startups need to be made available."

What is our primary use case?

Our primary use case is Oracle EBS using Oracle Database 8.

How has it helped my organization?

Oracle Database is the base of all local solutions in the company. Oracle Database is fast and easy to use. I have been using geospatial solutions for a long time, too.

This is the last solution before cloud and cloud developers no longer have knowledge about the Oracle database.

What is most valuable?

The most valuable features are Velocity, security, and compatibility.

What needs improvement?

Solutions for cloud developers are in need of improvement.

Cheap and easy solutions for startups need to be made available.

We would like to see Oracle Apex as an independent and paid solution.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Director Of Services with 501-1,000 employees
Real User
Dec 3, 2019
Handles high transaction volume, good data protection features
Pros and Cons
  • "Oracle enables us to handle more than a million daily transactions."
  • "The price tag is very high and most cannot afford it."

What is our primary use case?

This is used as the main core for our financial service and is running on an Exadata server.

How has it helped my organization?

Oracle enables us to handle more than a million daily transactions.

What is most valuable?

The most valuable features are the Oracle Data Guard and Transportable Tablespaces. These features are useful when you need data protection and in case you need to move data around quickly.

What needs improvement?

The price tag is very high and most cannot afford it.

For how long have I used the solution?

I have been using Oracle for ten years.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Database Analyst at a retailer with 1,001-5,000 employees
Real User
Nov 3, 2019
Good performance, stability, and scalability, but the documentation needs to be improved
Pros and Cons
  • "This solution has the best performance, bar none."
  • "The documentation needs improvement because as it is now, providing support is a headache."

What is our primary use case?

I use this solution as a DBA on AIX and Linux.

How has it helped my organization?

This solution was great for a while until Oracle became adversarial with its customers and the professionals who support their products.

What is most valuable?

This solution has the best performance, bar none.

What needs improvement?

Oracle needs to stop suing users.

The documentation needs improvement because as it is now, providing support is a headache.

For how long have I used the solution?

I have been using this solution for twenty years.

What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

This solution is extremely scalable.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer898881 - PeerSpot reviewer
Security Specialist at a energy/utilities company with 51-200 employees
Real User
Aug 18, 2019
Whenever we need to add new space it is easy to extend and increase our performance
Pros and Cons
  • "The feature I find most valuable about this solution is the reliability."
  • "The product is very expensive."

What is most valuable?

The feature I find most valuable about this solution is reliability. Whenever there was a problem, like hardware that failed, the data was still okay and not corrupted and that is very important for us. 

I am also really impressed by the scalability of this product. For example, whenever we need to add new space, Oracle makes it easy to extend and increase our performance. We don't have any corruption issues and we can add new space and without having to restart our database. 

What needs improvement?

I would like to see an improvement in the upgrade process. Sometimes it's very complicated to upgrade from one version to another. We are currently running the Oracle version 12 and we may need to upgrade in the future. These upgrades are not very simple and should be made more user-friendly.

If it could be more affordable, it would be a plus. Because the product is very expensive.

For how long have I used the solution?

We've been using this solution since 1995.

What do I think about the stability of the solution?

The stability of Oracle is absolutely perfect. We've had no problems since we started using it in 1995. One time we had power problems and we had to restart the server. The data was automatically corrected and reconstructed, without any problem at all.

What do I think about the scalability of the solution?

Oracle is very scalable. We have no issues with that, even though we have a large database. We currently have about a hundred users.

How are customer service and technical support?

Oracle has a support portal where you can get help and where they issue you a support ticket. It is, however, expensive.

Which solution did I use previously and why did I switch?

We are using Oracle mostly for digital business data. But we are also running Microsoft SQL, mostly for simpler, small applications. Microsoft SQL is also a good database and our company's second alternative for SQL data storage. As a second option and for minor applications, we use open source, PostgreSQL or MySQL. 

How was the initial setup?

The initial setup was really complicated and complex. We always use our partner for installation and then we prepare and analyze install scenarios. Then we go through the approval process and start with the installation. I believe the process is complex and complicated when you have a large database. For smaller users, it will be simple, but for most production data, this process is rather complicated. 

What's my experience with pricing, setup cost, and licensing?

Oracle is expensive, but very good. You get quality for the price you pay.

What other advice do I have?

The enterprise Oracle Manager is very good. It is an expensive solution, so I will rate this product a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Member with self employed
Real User
Jul 18, 2019
A multiplatform solution offering high availability and improved performance
Pros and Cons
  • "It has automatic memory management capability and large file capability."
  • "The Oracle Database could improve on integration with other infrastructure systems like Active Directory."

What is our primary use case?

I use Oracle Database to manage my organization's data stores.

How has it helped my organization?

Oracle Database has made my organization's data highly available.

What is most valuable?

It runs on scalable operating systems like Linux, AIX, and Solaris. It uses very many different types of indexes to improve performance. It has automatic memory management capability and large file capability.

What needs improvement?

The Oracle Database could improve on integration with other infrastructure systems like Active Directory.

For how long have I used the solution?

Thirty-six years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
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Updated: December 2025
Buyer's Guide
Download our free Oracle Database Report and get advice and tips from experienced pros sharing their opinions.