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DBA Team Leader at Hadassah Medical Organisation (HMO)
Real User
We are more organized and make less mistakes using it, but it is very expensive
Pros and Cons
  • "Using the product, we make less mistakes, are more organized and faster than if we did it any another way."
  • "There are a lot of bugs in the Oracle Database, and it would be better if the bugs would be solved more quickly than they are today."
  • "In general, the support is not good since most of the time the person whom you are given to is not so professional."

What is our primary use case?

We are using the database mainly at the hospital, where I work now. We have been working with Oracle Database to save all the data related to the patients.

How has it helped my organization?

Using the product, we make less mistakes, are more organized and faster than if we did it any another way.

What is most valuable?

  • Stability
  • Name recognition of the database in the world, as it is maybe the best one.

What needs improvement?

There are a lot of bugs in the Oracle Database, and it would be better if the bugs would be solved more quickly than they are today.

The bugs could be anything. They could be related to any problem. For example, we had a problem with the physical standby, and the bugs had already been there for a few years in the databases, but not solved in the newer versions.

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For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Since we moved to Linux two years ago, it has been much more stable. We were very happy that we moved.

What do I think about the scalability of the solution?

We are already working in Iraq. We also bought Oracle Database Appliance, and we are happy with that product too.

How are customer service and support?

In general, the support is not good since most of the time the person whom you are given to is not so professional. Though, the last time that we had a big problem with our Database Appliance, we received support from Oracle US, and it was much better.

How was the initial setup?

It is not so straightforward, but it is not so complex.

What's my experience with pricing, setup cost, and licensing?

The price is very expensive for the support.

Which other solutions did I evaluate?

When I started to work at my company, they were already working with Oracle Database.

What other advice do I have?

Oracle has a very good database, but it is very expensive today, and there are a lot of competitors.

Main criteria for selecting a vendor: 

  • Name
  • Release of new versions
  • Stability.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user

Im using oracle with my basic knowledge its been about 4 years and I think that oracle DB is a great product,
with pluggable DB, datapump utility, alerts, speed, etc..
except the princing wich is so expensive.

Senior DBA & IT Consultant at MA Consulting
Real User
Enables us to combine all the sophisticated architectures in the market
Pros and Cons
  • "Compared to other databases, Oracle Database is very simple to manage in terms of the database itself."

    What is our primary use case?

    We’re using Oracle Database at our customers and for any vast applications, for data warehouses, online transaction processing applications, with packaged applications like Siebel and SAP that work with Oracle. Oracle is the main enterprise database for the finance sector today, in general.

    How has it helped my organization?

    It fits any kind of model that we would like to incorporate in our organization, whether it's a data warehouse, implementing data models, CRMs, or online application processing. We can use clusters, we have very sophisticated, high-availability solutions. We have everything.

    We generally incorporate all the solutions in an enterprise so that we can help the enterprise to have a better, high-availability solution, faster databases. 

    And, compared to other databases, Oracle Database is very simple to manage in terms of the database itself.

    What is most valuable?

    Oracle is one of the most advanced systems when compared with other databases in the market. Oracle has the ability to combine all the sophisticated architectures that we have today in the market and bring them to the customer.

    One more nice thing that Oracle is bringing in is cloud on premises. This allows you to have a big Exadata machine in your enterprise and use it as a cloud, using all the available Oracle features, which is very nice. It gives you the ability to begin according to your needs and grow very fast when you need to do so.

    What needs improvement?

    Oracle is going now to what we call autonomous databases. Personally, I don’t believe in autonomous databases that will manage themselves. It might be that in the cloud versions they actually have the ability of doing that for you, managing the infrastructure, fixing all the patches that you need, and so on. Still, the tuning business has a long way to go to be completely autonomous. There is still a need for a person to manage the database, especially the performance and tuning. 

    It might be those future databases - not in the near future but in the distant future - will be autonomous completely. Oracle could be one of the first to incorporate that.

    For how long have I used the solution?

    More than five years.

    What do I think about the stability of the solution?

    Oracle has new versions, and with them it becomes more stable. Compared to other databases, especially when dealing with vast numbers of records, Oracle is one of the leading databases; it performs much better.

    What do I think about the scalability of the solution?

    Scalability is one of the biggest features of Oracle Database. We can scale out or scale in using clusters, using the shard solutions that we have in the market today. Oracle brings a large number of methods for scaling.

    How are customer service and technical support?

    Support is one of the most advanced. I work with other vendors besides Oracle. If I compare the support that we have with Oracle to other leading providers -  I don’t want to say the names - Oracle usually gives me answers quickly. With other vendors, I can wait for ages until I get answers, if I can get a solution at all. Oracle has a vast knowledge of problems and solutions.

    For 80 percent of problems, you can find already built-in solutions. But if such a solution doesn't exist, Oracle support is prompt. They come in and discuss the problems with you and try to figure out very fastest solutions.

    Which solution did I use previously and why did I switch?

    We didn’t switch. Oracle has always been a leader in the field of relational databases. Today, in Israel especially, all the finest companies have their major databases in Oracle, in spite of the licensing, because it is one of the best databases in the market. The big companies can still afford the licenses.

    How was the initial setup?

    Setup has become easier and easier with Oracle. It used to be a bit complicated in the beginning, but with the new versions, while you still need a bit of knowledge, it’s quite doable to install it and manage it.

    What's my experience with pricing, setup cost, and licensing?

    The main issue where I feel that Oracle still has a problem is with the licensing. Licensing is still expensive and the reason why today most startups use other, cheaper databases. Those other databases are much less sophisticated than Oracle. I hope that in the future, Oracle will reach a level where it can introduce its database with different compliances and different licenses so that companies will be able to use to it and it will be competitive with other databases in the market.

    Which other solutions did I evaluate?


    What other advice do I have?

    When selecting a vendor, the most important thing is that they have people who know the business. We have some databases, for example, for which it is very rare to find a person who knows something about them. Knowledge is important. Support of the product is very, important as well. We need to know where to go, who to ask, who will actually help us out with the problems. Of course, bringing new innovations and being out front with what is happening in the advancing of the technology are also important.

    My advice, especially for big companies today, would be to go to the cloud on-premises when starting out, which allows you to incorporate all the latest versions from Oracle yet have the infrastructure managed by the Oracle Cloud support team. It gives you the ability to utilize the best of Oracle and to scale when you need to. 

    For smaller companies, the main reason they are not going with Oracle today is the pricing/licensing. I hope that, in the future, Oracle will do something about that so we'll once again see small companies beginning with Oracle, something that we don’t see today.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Oracle Database
    March 2025
    Learn what your peers think about Oracle Database. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
    860,592 professionals have used our research since 2012.
    it_user809523 - PeerSpot reviewer
    DBA at a comms service provider with 1,001-5,000 employees
    Vendor
    We have seen an improvement in stability

    What is our primary use case?

    Storage of data and alerts.

    How has it helped my organization?

    In the past we used another product. Since the switch to Oracle the stability has improved.

    What do I think about the scalability of the solution?

    We had some issues with the scalability but we managed to find a solution without overturning everything or having to go back to the basics.

    How is customer service and technical support?

    The reason I do not give this product a 10 out of 10 is because of the technical support. This is an area where they need to improve. It takes too long. If you have an issue that is very complicated, not something that you can find a solution for on the internet, that you need an engineer to help with, it takes too long. Very often, I find the solution by myself and give up on the support.

    What other advice do I have?

    When choosing a vendor it's important to me that it is a good brand, that they have a good name in the market, and that the solution comes closest to meeting my needs.

    I would definitely recommend this solution.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user809490 - PeerSpot reviewer
    Software Engineer at a media company with 10,001+ employees
    Real User
    Stores a lot of data in a short time
    Pros and Cons
    • "It stores a lot of data in a short time."
    • "Integration with big data would be helpful since we are planning to load a lot of big data."
    • "A lot of features have bugs or choose the wrong way to process data."

    What is our primary use case?

    We store our data in a database. We have a lot of data. We load it in our database everyday, then use it for reports.

    How has it helped my organization?

    This is the main database that we have.

    What is most valuable?

    Stores a lot of data in a short time.

    What needs improvement?

    • Integration with big data would be helpful since we are planning to load a lot of big data.
    • A lot of features have bugs or choose the wrong way to process data. Sometimes, we struggle with that.

    What do I think about the stability of the solution?

    It is very stable.

    What do I think about the scalability of the solution?

    For our needs, scalability is okay.

    How is customer service and technical support?

    We have a DBA who does our support.

    What other advice do I have?

    I would recommend the product.

    Most important criteria when selecting a vendor:

    • The product should be good.
    • Features
    • Its stability.
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    PeerSpot user
    Operations Engineering Manager at a consultancy with 10,001+ employees
    Real User
    Top 20
    Very secure, Highly scalable and high performance enterprise database

    What is our primary use case?


    • Security and Scalability
    • I have used Oracle technologies for last two decades apart from other similar vendors like MS SQL Server, IBM DB2, etc.


    How has it helped my organization?

    It helped build a strong core application layer

    Its a natural choice for any complex enterprise relational system

    What is most valuable?

    • Security and Scalability
    • I have used Oracle technologies for last two decades apart from other similar vendors like MS SQL Server, IBM DB2, etc.
    • Power of Oracle combined with robust Unix platforms like Linux or AIX makes it powerful and secure as compared to MS SQL on Windows 
    • IBM DB2 needs indepth technical expertise and lot of workarounds or automation to build a strong solution, MS SQL is on Windows and that makes it not the best choice

    What needs improvement?

    Support and Patching.

    I found MS SQL Server support more helpful in many cases where in they internally rope in technology experts from different layers rather than pushing back on the clients, something Oracle can incorporate for sure.

    For how long have I used the solution?

    More than five years.

    What do I think about the stability of the solution?

    Multiple issues, but mostly triggered from lower layers like OS, Network, storage layers.

    Oracle GRID is sensitive to underlying network and disk timeouts and node evictions may happen if disk and network systems are not optimized

    What do I think about the scalability of the solution?

    Oracle systems are highly scalable, Backup and Recovery strategy needs to be tweaked and is not as scalable as core database system. It needs some special attention to meet your RTO

    How is customer service and technical support?

    Customer Service:

    I would rate it 6/10. Many times the support is not able to solve the problems and they would put you into loops and escalate to their dev team which may take months to come back with a solution. Sometimes the solution never arrives and you are forced to upgrade to higher version.

    Technical Support:

    I would rate it 7/10.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user515592 - PeerSpot reviewer
    it_user515592Operations Engineering Manager at a consultancy with 10,001+ employees
    Top 20Real User

    My experience with IBM support is that they rarely admitted a new bug but rather provided workarounds like updating internal tables, Putting scripts to clear locks etc.
    Also we found layers like TSA and RSCT issues are not handled or fixed end to end

    See all 2 comments
    it_user850737 - PeerSpot reviewer
    Head Database Administration at Co-operative Bank of Kenya
    Real User
    High availability using real application clusters
    Pros and Cons
    • "It is flexible, scalable, and a true Enterprise RDBMS."
    • "High availability using real application clusters."
    • "Auditing could be improved, especially granular auditing. The unified audit trail in 12c is great, however its extraction in a highly busy environment is quite a challenge."

    What is our primary use case?

    Enterprise systems for financial institutions hosting both core systems and business support systems. This includes both OLTP and data warehouse databases. 

    How has it helped my organization?

    It has improved my organisation with the stability of its systems. The team is well-versed with the management of Oracle more than any other database. It is flexible, scalable, and a true Enterprise RDBMS.

    What is most valuable?

    • High availability using real application clusters.
    • Disaster recovery using Oracle Data Guard.
    • Scalable storage using Automatic Storage Management.
    • Security is watertight. Database Vault is my favourite.

    What needs improvement?

    Auditing could be improved, especially granular auditing. The unified audit trail in 12c is great, however its extraction in a highly busy environment is quite a challenge.

    For how long have I used the solution?

    More than five years.
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user798342 - PeerSpot reviewer
    Asst. Manager in production at a transportation company with 10,001+ employees
    Real User
    Cloud installations using Oracle are not supported by SAP.​​ It gives DB consistency, supports DR, and handles large DB sizes.
    Pros and Cons
    • "It gives DB consistency, supports disaster recovery (DR), is tunable, and handles large DB sizes."
    • "The compression does not give much value-add or provide performance benefits as was highlighted."
    • "Cloud installations using Oracle are not supported by SAP.​​"

    What is our primary use case?

    Oracle RDBMS is being used for our SAP ERP, analytics, SAP SRM, SAP SCM , SAP BOBJ, and SAP Solman.

    How has it helped my organization?

    It is reliable and well accepted. 

    What is most valuable?

    It gives DB consistency, supports disaster recovery (DR), is tunable, and handles large DB sizes.

    What needs improvement?

    The compression does not give much value-add or provide performance benefits as was highlighted.

    For how long have I used the solution?

    More than five years.

    How was the initial setup?

    Cloud installations using Oracle are not supported by SAP.

    What's my experience with pricing, setup cost, and licensing?

    The license cost needs to be optimized. The licensing cost is very high compared to other RDBMS

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    PeerSpot user
    Team Leader at a tech consulting company with 501-1,000 employees
    Consultant
    It provides Exadata, the engineered system where you can achieve maximum performance
    Pros and Cons
    • "You can install Oracle Database software, patching, and create/configure Oracle databases in silent using scripts"
    • "Performance is the best key value. Oracle provides Exadata, the engineered system designed for Oracle Database, where you can achieve maximum performance."
    • "​Upgrade is the most critical phase for the lifecycle of a database. In order to be sure that the migration succeeds, you need to be up-to-date. Therefore, regularly install the patchset and security updates."
    • "Be informed of the known issues using My Oracle Support.​"

    How has it helped my organization?

    Oracle Database is cloud ready, not only for the software standardization, but also for the scripting. You can install Oracle Database software, patching, and create/configure Oracle databases in silent using scripts. Therefore, you can easily automate everything in cloud.

    What is most valuable?

    Performance is the best key value. Oracle Database is suitable for OLTP applications or data warehouse. You can run Oracle Database software on-premise or in the cloud. Also, Oracle provides Exadata, the engineered system designed for Oracle Database, where you can achieve maximum performance.

    What needs improvement?

    Upgrade is the most critical phase for the lifecycle of a database. In order to be sure that the migration succeeds, you need to be up-to-date. Therefore, regularly install the patchset and security updates.

    For how long have I used the solution?

    More than five years.

    What do I think about the stability of the solution?

    No. The most critical error was due to a bug on database policies, so selecting it got the wrong results.

    What do I think about the scalability of the solution?

    No issues.

    How are customer service and technical support?

    I would give technical support a seven out of 10 rating.

    Which solution did I use previously and why did I switch?

    As of now, I use different database solutions depending on the use case (for example, MySQL or Microsoft SQL Server).

    How was the initial setup?

    It is not complex, but you need to be aware of the best practices provided by Oracle. Therefore, I recommend to read the official documentation before starting a new Oracle installation. Also, be informed of the known issues using My Oracle Support.

    What about the implementation team?

    If it is the first time implementing, contact a partner or an expert in order to install/configure your Oracle Database. This is the best way or think about Oracle PaaS in the Cloud.

    What's my experience with pricing, setup cost, and licensing?

    Not in my scope.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner since 1998.
    PeerSpot user
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