it_user521766 - PeerSpot reviewer
Program Manager (Software Asset Management) at a financial services firm with 5,001-10,000 employees
Real User
Mature product means there are many who have the skills to use it

What is most valuable?

  • It's a leading relational database brand; that makes it valuable
  • There's a good amount of knowledge on the market
  • Availability of skills
  • It's quite a mature product
  • Very advanced now
  • Market leader.

What needs improvement?

It is already a market leader. The latest comparison to products like SAP HANA, and in-memory computing, and container computing, container-based database structures; these are the areas where I think there is good competition.

For how long have I used the solution?

I've been using it about 20, 25 years.

What do I think about the stability of the solution?

It's a very stable solution. You have to configure it to your requirements. It's one of the leading databases. You can have a mission-critical database system to make it available 24/7.

We have 24/7 platforms, from development databases to mission critical databases, they all run on Oracle.

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What do I think about the scalability of the solution?

Very scalable.

How are customer service and support?

Good. Their normal ticketing system, their incident management system is quite responsive. All their large accounts have a technical Account Manager. You have your OCI, your Oracle Customer Identifier. Using your OCI, customers can put in their tickets, incidents.

What other advice do I have?

I would recommend it

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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it_user521907 - PeerSpot reviewer
Senior Solutions Architect at a computer software company with 10,001+ employees
Vendor
Our customers are interested in the high availability features.

Valuable Features

Especially with Oracle, you have the high availability features. That specifically is very interesting to customers. When it comes to DR, I don't use high availability. Nonetheless, according to different strategies, it also provides features such as recovery, not the same as production, in different formats. That's a good feature about Oracle.

Room for Improvement

I provide disaster recovery services; they should look at how to recover production systems during disaster recovery. They are not focusing on that. They don't do that.

I’m in this industry doing recoveries. I don’t see an feature to easily recover all of the databases, especially RAC systems. That’s where they could come up with some kind of snapshots or technology that would make recovery easy.

Stability Issues

The stability is completely amazing. It's been the industry standard for many years, so it is very stable.

Scalability Issues

As far as scalability, we can go from two nodes to I don't know, maybe 256 nodes. We can scale out, scale up and so on.

Customer Service and Technical Support

Technical support used to be not that great, but they are changing. They used to follow the Sun model. They are changing; it's better now.

Initial Setup

They have developed automated systems. You don’t do anything. Basically, you turn it on and it brings up all of your stuff. It's easy to use.

Other Solutions Considered

When they look at databases, I don't think people look at any other vendors. You have only Microsoft and IBM DB2, but they are not that good. No one goes with them now.

Other Advice

I think when it comes to the product, the mindset is switching. Oracle is like a legacy RDBMS. People are switching to open systems. We have all of the new SQL databases, with no license costs. Especially if you also look at cloud solutions, that's where I think you need to have NoSQL or the latest technologies. That’s where they need to focus.

I'm not an end user of Oracle. We don't run any products on it. We have thousands of customers, and they come to us for disaster recovery. That's our business. We use all of the database solutions. In a previous life, I was an Oracle DBA, and I know what it can be used for. It can store large amounts of data. You can do all sorts of RDBMS data features and it’s the industry standard; there is no other database that can compare to Oracle.

When I’m choosing a vendor such as Oracle, I look at the licensing; other costs; and the help from technical support and even from sales. Sales people say yes to everything, except when it comes to implementation. It shouldn’t be that way.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Oracle Database
April 2024
Learn what your peers think about Oracle Database. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
770,458 professionals have used our research since 2012.
it_user521796 - PeerSpot reviewer
Associate Director at a pharma/biotech company with 10,001+ employees
Real User
Some features enable cloud technology. Technical support gets a high rating.

Valuable Features

It's probably one of the rapidly expanding database technologies in the world and has one of the best feature sets that an RDBMS can provide.

There are a lot of Oracle MR features that are pretty much unique in the database world. Some of them are pretty outstanding, especially those that enable cloud technology.

Room for Improvement

Everybody wants things to be faster and faster, so speed is one thing that probably they can improve.

Use of Solution

I have been using it for more than 20 years.

Stability Issues

It is very stable; I have not found any issues.

Scalability Issues

It is scalable; it will meet the company’s needs going forward.

Customer Service and Technical Support

On a scale of one to five, with five being the highest, I would say technical support is around five. They’re good.

Initial Setup

The upgrades are straightforward. I haven't seen any issues. It has been getting better, especially with these newer versions; especially with 11g and 12c. Of course, with 12c, it's much better.

Other Advice

When I select working with a vendor such as Oracle, they have to be reliable, with a good reputation. They have to have a good support organization. They have to be cheap, fast and scalable.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user489099 - PeerSpot reviewer
DB Admin with 5,001-10,000 employees
Vendor
Multitenant Architecture reduces operating cost and it could lead to license cost savings depending on the aggregation of DBs.

What is most valuable?

The most valuable feature of the product for me is the Oracle MTA (Multitenant Architecture) because it can reduce dramatically the operating costs. And, it could lead to license cost savings depending on the aggregation of DBs.

First is operating cost down. There is a lot administrative work, even if there is only one DB, such as backup, tuning, monitoring and patching. DB Integration with MTA contributes to reducing operating costs. Using Oracle MTA, we can operate above actions to multiple database with just one operation. So we can reduce operating cost.

Second is license cost down. With Oracle MTA, we can reduce license cost. Because we can integrate MTA server(s) from a lot of Oracle servers.

How has it helped my organization?

Using MTA, the development environment can be easily prepared. Efficient maintenance such as patching and backup to multiple environments can be carried out in a single operation. Also it can be easily migrated to the cloud environment.

In the same user, it is suitable in the test and development environment. And it is also suitable for databases with large numbers of environments.

For how long have I used the solution?

I have used this solution for over 13 years of pre-sales activities as engineer of Oracle products in the company-wide organization. Recently, I'm in charge of DB security, DB In-Memory, Multitenant and Oracle Cloud.

What do I think about the stability of the solution?

I did encounter issues with stability. But it was the first release (12.1.0.1). Now, MTA is quite stable at the latest version.

What do I think about the scalability of the solution?

We didn't encounter any issues with scalability. We can use MTA and RAC (Real Application Clusters) in combination, so it can also meet scalability requirements.

Which solution did I use previously and why did I switch?

Previously, instance consolidation and schema integration was the mainstream. However, instance consolidation can consume a lot of resources, and schema consolidation entails a cost for application modification. MTA has resolved these challenges.

How was the initial setup?

Although the setup itself is not significantly different, we needed a little consideration to configure multitenant designs, such as security settings and operation design.

What's my experience with pricing, setup cost, and licensing?

High DB consolidation ratio leads to reduced license costs, regardless of the Enterprise Edition and Oracle multitenant option license. In addition, running costs should be considered.

There is a lot administrative work, even if there is only one DB, such as backup, tuning, monitoring and patching. DB Integration with MTA contributes to reducing operating costs.

Which other solutions did I evaluate?

We did not evaluate other options, because there are no other options. Oracle Multitenant is the only option.

What other advice do I have?

The current optimal use case is test and development environment. If you would like to use MTA in advance, you can check it out on Oracle Cloud (PaaS). Because Oracle Cloud can be used as a prepaid system, you can try a variety of optional features without caring about the license costs.

Oracle Database is the industry standard product for a long time. This has been achieved precisely they provide what the customers really want in every new version.

Disclosure: My company has a business relationship with this vendor other than being a customer: My company is an Oracle Platinum Partner.
PeerSpot user
it_user436152 - PeerSpot reviewer
Chief, Application Management Branch at a government with 501-1,000 employees
Vendor
We appreciate the fact that Oracle Database is the industry standard for RDBMS solutions.

Valuable Features

We like and appreciate the fact that Database is the industry standard for RDBMS solutions. Because of this, we know that the product is constantly being developed and improved in terms of functionalities and stability. It's very stable and a very secure place to store data.

Improvements to My Organization

We know that it's an investment that gives us peace of mind. It's mature and has a broad community of users.

Room for Improvement

There are a lot of features that I'm just not sure of yet in their ability to provide us value. I'd like to try a rack implementation and a replication-type software, though I'm not sure of their ability to add value. A more specific area of improvement, would be in technical support. It needs to be better, especially for Oracle's flagship product.

Use of Solution

I've been working with it since the 90s, going back to 733.

Deployment Issues

We don't have any issues deploying it.

Stability Issues

We haven't had any issues with crashing or downtimes or anything due to the product. It's been very stable, and there's not really even a thought of it being unstable.

Scalability Issues

Some of our bigger projects that are non-E-Business Suite, like SAP implementations, go up to five terabyte databases and there no problems scaling there. We've had no issues with inability to scale.

Customer Service and Technical Support

Technical support is definitely challenging as they are not always the most forthcoming with information, nor are they the most highly-trained techs when you open SRs. There have definitely been issues there, especially compared to the costs that you pay for the support.

Other Advice

There's always room for improvement, but we're happy overall.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user436143 - PeerSpot reviewer
New Technologies Manager at a tech services company with 501-1,000 employees
Consultant
I like its ability to be tuned so that we can gather data and our developers can build their code in it without too much hassle.

Valuable Features

The most valuable feature is its ability to be tuned so that we can gather data and our developers can build their code in it without too much hassle. Oracle Database has a lot of memory and other parameters that you can specify in the .ORA file and tune.

Room for Improvement

They should make new releases more stable, rather than waiting for the product to mature and releasing patches. Also, they should improve their tech support so that it's more consistent.

Also, I'm looking for more security. They give you a lot of options, but they all cost extra. I'm hoping that in the enterprise edition they include some of those options at no extra cost as standard features. It's already expensive as it is.

Use of Solution

I've been using it for 20 years.

Deployment Issues

We've had no issues deploying it.

Stability Issues

The newer releases always have bugs and issues, but as the releases mature, they become stable. Take 11g R1, for example, which is a good product, but it initially contained a lot of bugs and kinks. 11g R2 was a lot more stable with many of the issues worked out. There were still some bugs, but they were minor and fixed with patches.

Scalability Issues

We have used it in rack environments where we use it with Oracle Clusterware and Oracle Grid, and we can scale it.

Customer Service and Technical Support

Technical support, in our experience, is both good and bad. There have been times when we log an issue and the feedback we get or the support we're getting are just not good. But the there are times when within an hour or two we get the right feedback. So I guess it all depends on the engineer who evaluates the ticket and receives it and works on it.

Other Advice

Oracle Database is definitely a great tool. If you're looking for a database technology or tool, you should definitely use Oracle Database. There are many other databases in the market, but I think Oracle has really matured its product over the last ten years. It has a lot of options that do cost extra, but there are a lot of security options in there that are built-in, such as encryption, transportable table spaces, etc.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user435033 - PeerSpot reviewer
Vice Director of IT Department at a financial services firm with 1,001-5,000 employees
Vendor
For me as a DBA, the most important features are the partitioning option, active data guard, and security options.

What is most valuable?

For me as a DBA, the most important features are the partitioning option, active data guard, and security options. All of these are very useful for my daily workflow.

How has it helped my organization?

Oracle Database is the core of our enterprise information system, which I maintain.

What needs improvement?

I think Oracle 12c has a lot of new functionality that has never been in the previous versions I work with, 8i to 11g, for example, master-slave architecture where you can plug and run multiple databases from a single master database as well as the ability to create a container database (CDB) that contains all the Oracle-level data and data dictionary.

For how long have I used the solution?

I have used it since 2000, so more than 15 years.

What was my experience with deployment of the solution?

All the issues I dealt with during deployment have been related to other applications and not the Database itself. All of the issues were fixed by programmers during the deployment and test implementation phases.

What do I think about the stability of the solution?

All the issues I dealt with in regards to instability have been related to other applications and not the Database itself. All of the issues were fixed by programmers during the deployment and test implementation phases.

What do I think about the scalability of the solution?

All the issues I dealt with in scaling it have been related to other applications and not the Database itself. All of the issues were fixed by programmers during the deployment and test implementation phases.

How are customer service and technical support?

Oracle has an excellent knowledge base and, using this, I fixed over 90% of issues myself.

Which solution did I use previously and why did I switch?

I have experience with Microsoft SQL Server 2008 and 2012, but my main activity is Oracle RDBMS.

How was the initial setup?

Initial setup steps are very straightforward and clearly set out in the documentation.

What about the implementation team?

I have experience with implementation both through a vendor team and in-house. I would strongly recommend to have a very clear understanding of how an applied system works because the most issues you will have to deal with are with the applied logic, and not with the Database itself.

What was our ROI?

It depends on applied information system and what kind of RDBMS features and options have been used by your development team or by the vendor.

What other advice do I have?

If you want to have a high-performing, stable, secure, and scalable system, you will choose Oracle Database.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user419052 - PeerSpot reviewer
Lead Oracle / Peoplesoft DBA at a government with 1,001-5,000 employees
Vendor
In our experience, Oracle Database is highly stable, which is the best part of it.

Valuable Features

The key and most valuable feature of any database solution is its stability. In our experience, Oracle Database is highly stable, which is the best part of it. It's certainly much more stable than Microsoft SQL Server.

Improvements to My Organization

The biggest improvement to our organization is that with ODB's stability, it gives us back our time and attention to deal with more pressing issues. We know that we have ready access to our data with ODB, and that it can be relied on.

Room for Improvement

Although ODB is stable and reliable, to make stable and reliable it has to be carefully planned because it's complicated. You really have to know how Oracle works in order to not make mistakes that compromises the DB's functioning. You have to know what you're doing and you should make sure your entire team is familiar with the documentation.

Deployment Issues

We've had no issues deploying it. Again, you have to be careful, though, because it's complicated.

Stability Issues

Stability is a 5 out of 5. Again, ODB's stability is its best and most important feature for us.

Scalability Issues

Scalability is a 5 out of 5. We've been able to scale it for our needs.

Customer Service and Technical Support

Technical support isn't perfect. I give them a 4 out of 5.

Initial Setup

I found setup to be complicated depending on how it's to be used. For us, it was complicated but we knew what we were doing.

Other Advice

There's a lot more to Oracle, and it's not as simple as you think. It's not like anybody can go and install it because you need to know what you're doing. As a team, you have to go through all the proper documentation.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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