The most important features are container and pluggable database. Now we have more control on the resource level, resource planning, where we can segregate our application based on the pluggable database and utilize the resources better.
DBA
Containers and pluggable databases give us more control of resource levels and planning
What is most valuable?
How has it helped my organization?
The hardware cost and the maintenance cost, because we don't need to buy multiple servers. We don't need to engage so many DBAs. Instead we can put multiple databases in one container database.
What needs improvement?
Stability features should be there. And the performance, we are not expecting better performance as of now. They must include bug fixes and release a better version of their 12c Database.
What do I think about the stability of the solution?
It is pretty stable, but since it's only the very first version they released, I would say probably they're going to fix it in release 2.
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What do I think about the scalability of the solution?
It scales well so far, no issues at all, but some of the advanced features are pretty expensive, especially on engineered systems like Exadata.
How are customer service and support?
We are getting good results for service requests, but sometimes we see too much delay. Sometimes we see their investigation is going in the wrong direction. They have to improve a bit in order to provide support.
For example, I have three or four service requests going on with Oracle, and I have seen so many delays, and asking unnecessary questions, which I would not have expected from Oracle.
How was the initial setup?
Upgrading is not an issue. As long as our application is supporting the upgrade. We can upgrade from 11g to 12c without any issues.
But we have seen issues where we are upgrading our databases from 8i or 9i to 12c. Those versions are still not very compatible with 12c.
Which other solutions did I evaluate?
We have been with Oracle Database for a long time. Our products are stable on Oracle Database except some performance issues.
What other advice do I have?
My advice is to check the application side, what applications they are going to attach to Oracle Database. Make sure the applications are fully compatible with the Oracle Database.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Admin
Delivers High Availability and reliable database functionality
What is most valuable?
- Reliability of the database
- High availability
What needs improvement?
It is good as it is. I've seen the product evolve over a period of time so it is great as it stands right now.
There's always hope for improvement because it's getting bulkier and bulkier. I wish that it would get a little smaller, smaller inside the footprint.
The only other thing I can think of is, perhaps, a voice control command.
What do I think about the stability of the solution?
It's always been stable and we believe it will continue to be stable.
What do I think about the scalability of the solution?
In my organization we don't have the need for scalability as much because we are a fixed size. We grow very organically so scalability is not an issue for us.
How are customer service and technical support?
Absolutely, support is huge for us, to be able to get the best quality support. They are pretty reliable. We have good Oracle support, direct Oracle support. OTN (Oracle Technology Network) we use them a lot, so Oracle support and the online, those two.
In terms of getting to the right person, sometimes it's a hit or a miss but mostly, eventually, it works out.
Which solution did I use previously and why did I switch?
No, this was the first solution that was implemented. It has stood the test of time, always a good thing.
How was the initial setup?
It's straightforward.
What other advice do I have?
When it comes to choosing to work with a vendor we look for the value proposition. Price to performance, the ratio, that is the biggest thing to look at.
Oracle Database is value for money.
Choose the vendor, horses for the courses. Choose the right vendor and just move forward.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Database Admin
I find it easy to use and it's scalable, it will meet our company's needs
What is most valuable?
Ease of the database.
What needs improvement?
I can't think of anything to improve the database features.
For how long have I used the solution?
More than 12 years.
What do I think about the stability of the solution?
Stable, absolutely.
What do I think about the scalability of the solution?
It's scalable, it will meet the needs of our company, moving forward.
How are customer service and technical support?
I had some issues that were resolved by the Oracle support team. There was an issue that I reported myself and the response time was adequate, within expectations. Eighty percent positive.
Which solution did I use previously and why did I switch?
I don't know. From the time I was employed here it was already installed and working and up and running.
How was the initial setup?
At first, when I was in the learning stage it was a bit difficult to install with Linux or Unix in the environment. Only with Windows can you can install it using a wizard.
You should have some knowledge, to be familiar with it, the product for installing and plan managing. It was not easy.
What other advice do I have?
We were using Oracle Streams, that is deprecated right now. Before we changed it to Oracle GoldenGate we were just using Streams.
I recommend this product. It's stable, advanced, I think it's the number-one database.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Program Manager (Software Asset Management) at a financial services firm with 5,001-10,000 employees
Mature product means there are many who have the skills to use it
What is most valuable?
- It's a leading relational database brand; that makes it valuable
- There's a good amount of knowledge on the market
- Availability of skills
- It's quite a mature product
- Very advanced now
- Market leader.
What needs improvement?
It is already a market leader. The latest comparison to products like SAP HANA, and in-memory computing, and container computing, container-based database structures; these are the areas where I think there is good competition.
For how long have I used the solution?
I've been using it about 20, 25 years.
What do I think about the stability of the solution?
It's a very stable solution. You have to configure it to your requirements. It's one of the leading databases. You can have a mission-critical database system to make it available 24/7.
We have 24/7 platforms, from development databases to mission critical databases, they all run on Oracle.
What do I think about the scalability of the solution?
Very scalable.
How is customer service and technical support?
Good. Their normal ticketing system, their incident management system is quite responsive. All their large accounts have a technical Account Manager. You have your OCI, your Oracle Customer Identifier. Using your OCI, customers can put in their tickets, incidents.
What other advice do I have?
I would recommend it
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr Oracle Database Administrator at a media company with 1,001-5,000 employees
Oracle 12c, A Cloud Ready Database
Oracle released the latest version of its flagship database product last year. The release was a big one because Oracle changed the fundamental architecture of the database. This was done to provide flexibility to manage and provision a database in the Cloud environment.
In 12c, Oracle introduced the much touted Multitenancy feature consisting of the Container and Pluggable database concept. Even though five hundred other new features were released along with it, every discussion of 12c will revolve around the new Multitenant Databases Architecture.
One of the requirements when developing the Multitenant Database was that it should allow organizations to consolidate multiple databases into a single database instance, with ease. This allows for efficient sharing of Operating System resources at the database level and reduction to the Oracle Licensing and other infrastructure costs.
Another important feature required in the world of Cloud is the ability to rapidly provision a database when required. Reduction in upgrade time is also very important.
In the past, Multitenancy has been implemented at the Application level. However Multitenancy implemented at the Operating System is more common. It is achieved by moving individual database instances onto a few large servers. This does provide benefits but not at the same level of consolidation and flexibility as the use of the Multitenancy with 12c.
When announcing the Oracle 12c release, Larry Ellison commented, “I have always been against the idea of implementing Multitenancy at application layer. It should always be at OS level via virtualization or at database level. In our tests database level Multitenancy outperformed OS level Multitenancy.”
So How is Oracle 12c Different?
Oracle 12c consists of the CDB container database (CDB). The CDB container owns the traditional memory structure (SGA), the background processes, SYSTEM and SYSAUX tablespaces. The CDB$ROOT root database structure in the CDB container stores all the metadata. One of this Container Database can host up to 250 pluggable databases.
The PDB databases are similar to the traditional database but plugged into a CDB Container. Previously, in a non-CDB database only one database can be mounted by the SGA. In Multitenancy though, multiple PDB databases can be attached to a single CDB SGA and all the resources of the CDB are available to all PDBs. The PDBs are completely self-contained.
There are other numerous features but the greatest selling point is the above mentioned Multitenant feature. Tests have shown that Oracle has done a great job in making sure that this major architectural shift does not impact the overall product stability. Oracle has been working on this version for last four years. As a fruit of the hard work, the 12c database has proven to be very stable.
Additional cost?
The only major concern for organizations, who are thinking about embracing this option, is the additional licensing cost. In spite of this concern, consolidation at the database level will in fact increase the savings by allowing efficient sharing of resources.
Conclusion
The new oracle 12c database design has made it possible to move a database around on other servers with ease. The option to quick provision a new database at the tip of s single command is not hear of before. Oracle 12c has truly revolutionized the way a database can be managed and maintained. All these features can be used without having to make a single application change!
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Hyperion Systems Architect at a retailer with 11-50 employees
The advantage of using Oracle's RDMS solution is that it is integrated with Oracle's other products, including our ERP and EPM solutions.
What is most valuable?
The best aspect of Oracle Database is that it allows integration of our ERP and EPM suite of applications and databases. It's integrated tightly together, and we prefer that, as we think it's best to stick with a single vendor as much as possible to avoid dealing with multiple vendors in case of any issue. We can scale it up, upgrade and it is supported by Oracle's customer support program. It is secure and reliable, which gives us peace of mind. If we went with a third-party tool, there's always the issues of compatibility. If we do upgrades and there are issues, we'd have to talk to both the third-party vendor and Oracle.
I think that avoiding complications and compatibility issues is the biggest advantage of keeping our Oracle ERP and EPM products together. I work with a lot of the compatibility settings, and Oracle has done a great job with the matrix inter-dependencies and patch-up ligation. For example, I just upgraded our Hyperion system so I had to got through all the settings and configurations for databases, browsers, Java, OS, and servers. I, as an administrator, have to have enough technical knowledge to understand all the inter-dependencies.
That's the advantage of using Oracle's RDMS solution -- we can use other Oracle products.
What needs improvement?
It needs a better, less technical interface. I'm not an expert on our RDBMS as we have our own database administrator, so especially on a Linux environment Oracle needs to make progress on the user-friendliness of the UI.
In my opinion, I've found Microsoft SQL Server to be more user-friendly than Oracle Database. Even though the latter is more complex, more robust, and has more capacity, from a user perspective, especially those who are naive or functional, it needs to be more user-friendly.
I've asked my DBA to do something for me so I can try to learn from him, but if it were more user-friendly with a more graphical implementation that tells you all the variation criteria and failure messages, that would be much better.
What was my experience with deployment of the solution?
We've had no issues deploying it. It's quite simple.
What do I think about the stability of the solution?
It's quite stable for being capable of doing so many things. It's powerful, fast, reliable, and secure.
What do I think about the scalability of the solution?
We have had no issues scaling it for our needs.
What other advice do I have?
You should consider whether you're going to go physical or virtual, Windows or Linux, etc. You should do your due diligence and know what you want.
We decided to put Essbase and Database on Linux. We put everything else on Windows, the reason being that our databases needed more resources and liability. Linux provides more security for databases, and it's a more robust setup for a Linux admin. So be sure to consider this before jumping into an implementation of the Oracle RDBMS solution.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Architect
Some of the valuable features are flash back, RMAN, and Oracle secure backup.
What is most valuable?
Some of the valuable features are flash back, RMAN, and Oracle secure backup.
How has it helped my organization?
It has reduced our backup time.
What needs improvement?
I would like to see Oracle support fix issues faster after we log a complaint.
What was my experience with deployment of the solution?
I did not encounter any issues with deployment.
What do I think about the stability of the solution?
I did not encounter any issues with stability.
What do I think about the scalability of the solution?
I did not encounter any issues with scalability.
How are customer service and technical support?
Customer Service:
Customer service is very good
Technical Support:Technical support is not very good.
Which solution did I use previously and why did I switch?
We did not evaluate another solution.
How was the initial setup?
The setup was easy.
What about the implementation team?
We implemented in-house.
What was our ROI?
The ROI is unknown.
Which other solutions did I evaluate?
We did not evaluate other solutions.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
ERP Architect at a comms service provider with 1,001-5,000 employees
Some of the valuable features are Oracle Wallet and Data Guard. We are also using the GRANT feature for high scalability.
What is most valuable?
Some of the valuable features are Oracle Wallet and Data Guard. We are also using the GRANT feature for high scalability.
How has it helped my organization?
It has helped us in terms of the higher scalability, higher response time, and good performance with the other features. It is also stable.
What do I think about the stability of the solution?
The I would give the stability a rating of 8/10.
What do I think about the scalability of the solution?
It's highly scalable, I would say.
How are customer service and technical support?
We did use technical support. You just call Oracle support and they are good.
Which solution did I use previously and why did I switch?
We have been using Oracle database for a long time. We prefer Oracle database, because it is more stable and has lot of support for most of the application. When looking for a vendor, I look to see if it a stable solution, if it has good support, and if the initial installation is well-documented.
How was the initial setup?
The setup gets complex sometimes, when you don't use the products that are supported. If I used REL, versus Oracle Linux, you get no support on Oracle Linux, rather than REL.
We couldn't go for Oracle Linux, because we have everything on REL. That took time to setup.
Which other solutions did I evaluate?
We chose Oracle because it has more features than the other products. The integrations points are easy. It is better than many other products because it has better integration.
What other advice do I have?
I think they'd need a little bit of training, but once they know the ins and outs, it is more robust. As long they have the training, and understand the basic architecture, and then it is easy to use.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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