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reviewer1004295 - PeerSpot reviewer
Manager, Special Projects at a tech services company with 201-500 employees
Real User
Apr 4, 2021
Offers good security and supports customization
Pros and Cons
  • "Oracle offers good security and supports customization."
  • "Oracle is a costly product, and it requires a lot of resources."

What is our primary use case?

We have numerous clients using Oracle Database, and they can choose the size of the solution they require. We have around 500 technical staff in our office to assist our clients when they need assistance. We support our customers for both hardware and software. We provide support for any particular Oracle resource they're using.

What is most valuable?

Oracle offers good security and supports customization. 

What needs improvement?

Oracle is a costly product, and it requires a lot of resources.

For how long have I used the solution?

We have been using Oracle Database for about eight years.

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Oracle Database
December 2025
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What do I think about the stability of the solution?

Oracle is a stable product.

How are customer service and support?

Oracle technical support is useful, and we rely on them often.

How was the initial setup?

Oracle is a large implementation, especially in Oracle Enterprise Edition. Oracle provide good support for implementations, however.

What's my experience with pricing, setup cost, and licensing?

Oracle is an expensive product.

Which other solutions did I evaluate?

Some of our customers ask us to provide a list of features for different products, which we provide, along with a cost analysis, if they wish to look at alternatives, but these can vary. Customers make their own decisions based on the information we provide.

What other advice do I have?

I would rate Oracle 8 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1505100 - PeerSpot reviewer
Deputy Head of ICT at a financial services firm with 1,001-5,000 employees
Real User
Mar 31, 2021
Extremely reliable with very high system resilience
Pros and Cons
  • "A very reliable solution."
  • "Digital support of the product could be improved."

What is our primary use case?

‎I am deputy head of ICT and we are customers of Oracle. 

What is most valuable?

This is an extremely reliable solution with very high system resilience. 

What needs improvement?

Digital support of the product could be improved. 

For how long have I used the solution?

We've been using this solution for a couple of years. 

How are customer service and technical support?

We use premium support and there are some difficulties there. It can be complex, particularly when you catch them on a shift change, and there is a change in engineering staff. 

How was the initial setup?

The initial setup was very straightforward. We have a server administrator and database administrator who monitor the solution. We have over 3,000 users in our company. 

What other advice do I have?

I rate this product a 10 out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Oracle Database
December 2025
Learn what your peers think about Oracle Database. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,371 professionals have used our research since 2012.
Project Manager at a tech services company with 51-200 employees
Real User
Mar 24, 2021
Complete with features and functions suitable for complex business models
Pros and Cons
  • "Oracle Database has many useful functions and features suitable for big programs and complex business models."
  • "Oracle Database could be easier to use."

What is our primary use case?

We use this solution for our applications that deal with online trading and data analysis. 

Currently, we have two customers using this solution. 

What is most valuable?

Oracle Database has many useful functions and features suitable for big programs and complex business models.

What needs improvement?

Oracle Database could be easier to use. 

For how long have I used the solution?

I have been using Oracle Database for five years. 

What do I think about the stability of the solution?

Oracle Database is very stable.

What do I think about the scalability of the solution?

Oracle Database could be more scalable.

How are customer service and technical support?

The support is quite slow. It would be nice if they could respond faster. 

What about the implementation team?

Deployment and maintenance are handled by an Oracle team. We pay them for this service. 

What's my experience with pricing, setup cost, and licensing?

Our customers buy licenses from Oracle directly.

What other advice do I have?

I would recommend this solution to others. Overall, on a scale from one to ten, I would give Oracle Database a rating of eight. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Consultant Peoplesoft at a consultancy with 51-200 employees
Real User
Mar 22, 2021
The solution is definitely very good for our consultancy on payroll and human resource.
Pros and Cons
  • "The solution is definitely very good for our consultancy on payroll and human resource."
  • "Oracle could improve the finance system."

What is our primary use case?

20 people in our organisation use Oracle. We are an Oracle partner. We are using Oracle version 8 and 9. We use it for finances, human resources and payroll.

What is most valuable?

The solution is definitely very good for our consultancy on payroll and human resource.

What needs improvement?

Oracle could improve the finance system. Oracle is also very expensive.

For how long have I used the solution?

We have been using Oracle for 18 years. It is implemented on-premise.

How are customer service and technical support?

Oracle support takes a very long time to respond.

How was the initial setup?

The deployment and setup can take up to 6 months to be operational. It takes a very long time for our needs.

What about the implementation team?

It takes several consultants to enable implementation.

What other advice do I have?

We recommend the solution from Oracle and I would rate the solution 8 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Chief Financial Officer at a pharma/biotech company with 51-200 employees
Real User
Mar 1, 2021
Easy to use, works well, and integrates well
Pros and Cons
  • "I am not an IT person. I am an end-user of this solution, and based on my experience, it is comfortable to work with. Everything is okay, and the data is timely available. It can also be easily integrated."
  • "Their local support can be better. Local support is a challenge in Africa for all IT companies."

What is our primary use case?

This is our database for ERP and all other things.

What is most valuable?

I am not an IT person. I am an end-user of this solution, and based on my experience, it is comfortable to work with. Everything is okay, and the data is timely available. It can also be easily integrated.

What needs improvement?

Their local support can be better. Local support is a challenge in Africa for all IT companies.

For how long have I used the solution?

I have been using this solution for a couple of years.

What do I think about the scalability of the solution?

We have approximately a hundred users in our organization. We plan to keep using this solution.

How are customer service and technical support?

Their technical support is good, but there is no local support. Local support is a challenge in Africa for all IT companies.

What about the implementation team?

For deployment, we have three full-time employees and a few consultants.

What's my experience with pricing, setup cost, and licensing?

We have bought a license, and it was a one-time cost.

What other advice do I have?

I would rate Oracle Database a nine out of ten. My experience as an end-user has been good with this solution. I have not used any other product or have knowledge of any other product.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1503396 - PeerSpot reviewer
BU Delivery Head at a tech services company with 10,001+ employees
Real User
Feb 28, 2021
Robust, with good security capabilities, but the programming interface needs improvement
Pros and Cons
  • "I like the backend robustness of the database, and the security capabilities inherently that are in the product itself."
  • "The adaptability to various APIs is something that needs to be improved."

What is most valuable?

I like the backend robustness of the database and the security capabilities that are inherently in the product.

What needs improvement?

The adaptability to various APIs is something that needs to be improved.

Also, the programming interface needs some improvement.

For how long have I used the solution?

I have been using Oracle Database for five years.

Which solution did I use previously and why did I switch?

We typically use Oracle Suite for our databases and Microsoft for our OS platforms. 

We are also considering a partial move to Microsoft Azure. This is our plan but it has not yet happened.

What other advice do I have?

We are currently evaluating solutions to purchase. Some of the solutions that we are considering are AlgoSec, Skybox, and Toughen.

We are currently managing our firewall manually, which is why we are looking for an automated tool.

I would rate Oracle Database a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Information Security Engineer at a security firm with 11-50 employees
Real User
Feb 18, 2021
A stable and scalable solution with good performance, but it is expensive and difficult to install and administer without prior knowledge
Pros and Cons
  • "Its performance is good. It is also stable and scalable."
  • "Its administration side is very difficult. To install Oracle Database, you need to have some prior knowledge. You must learn their commands. I was new to this, so I found some difficulty in it. Its installation should be easier. It is expensive, and it should be cheaper."

What is our primary use case?

It is for my personal use. I am using it for implementing data loss prevention (DLP), for which Oracle Database had to be installed first. I didn't use it for any other product.

What is most valuable?

Its performance is good. It is also stable and scalable.

What needs improvement?

Its administration side is very difficult. To install Oracle Database, you need to have some prior knowledge. You must learn their commands. I was new to this, so I found some difficulty in it. Its installation should be easier. 

It is expensive, and it should be cheaper.

For how long have I used the solution?

I have been using this solution for around six months.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. I will continue to use it because it is required for implementing DLP.

How are customer service and technical support?

I haven't used their technical support.

Which solution did I use previously and why did I switch?

I installed SQL Server.

How was the initial setup?

You need to have prior knowledge to install Oracle Database. The deployment took three to four hours.

What about the implementation team?

I installed it myself.

What's my experience with pricing, setup cost, and licensing?

It is very expensive. Oracle licenses are expensive.

What other advice do I have?

I would recommend it if it is necessary, but you need to have the budget to purchase it.

I would rate Oracle Database a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Software Engineer at a tech services company with 1,001-5,000 employees
Real User
Jan 27, 2021
Fast, stable and scalable, with Syntax options available in Google
Pros and Cons
  • "It's fast compared to other databases."
  • "The initial setup should be improved."

What is our primary use case?

I mainly work on business intelligence with Qlik and use Oracle Database for the reporting and replicating. Together, we use Oracle Database and Oracle MySQL for this PoC.

We use MySQL to feed the data to the Qlik compose.

What is most valuable?

The procedures work very well. 

It's fast compared to other databases.

The syntax options are available in Google.

What needs improvement?

The initial setup should be improved.

For how long have I used the solution?

I have been working with Oracle Database for three years.

What do I think about the stability of the solution?

I have not worked on Oracle Database a lot, as I concentrate on business intelligence. However, I have not experienced any issues or limitations.

What do I think about the scalability of the solution?

It's a scalable product.

How are customer service and technical support?

I have not contacted technical support. It's is handled through my internet team.

How was the initial setup?

During the installation, we had to install certificates, but it was not mentioned in the documentation.

What other advice do I have?

Definitely, I would recommend this solution to others.

I would rate Oracle Database a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Oracle Database Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
Buyer's Guide
Download our free Oracle Database Report and get advice and tips from experienced pros sharing their opinions.