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reviewer1494180 - PeerSpot reviewer
Oracle Application Database Administrator at a aerospace/defense firm with 1,001-5,000 employees
Real User
Great data replication with good scalability and a straightforward setup
Pros and Cons
  • "You can scale the solution without any issues."
  • "The solution is very, very expensive. This keeps it as a niche product."

What is our primary use case?

We primarily use the solution for Oracle E-Business suites. It's the database for ERP.

What is most valuable?

The data replication is the most valuable aspects of the solution. We've got Oracle Data Guard set up and we've got two sites - one in Johannesburg and one in Cape Town. We do data replication every 30 minutes from one site to the other.

The initial setup is straightforward.

You can scale the solution without any issues.

The great thing about the solution is that it comes with pretty much everything. SQL Developer is part of it, and you can scale databases from 20 users to 50,000 users. It's actually a very solid database.

What needs improvement?

The listener could be improved. The listener could be far more easily configurable. If you want to change ports or add a fail-over listener, it could be a little bit more seamless.

The solution is very, very expensive. This keeps it as a niche product.

For how long have I used the solution?

I've been using Oracle for 15 or 20 years. It's been well over a decade and maybe as much as two. It's been a while.

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March 2025
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What do I think about the scalability of the solution?

The solution can really scale if you need it to. We've scaled it up a few times in the environment and we've never had any issue. From that point of view, everything seems to be good.

We have about 2,500 users on the solution.

How are customer service and support?

We've been in touch with Oracle on a daily basis. We just moved to another version. They really helped us. They were helpful and responsive. We're satisfied with the level of support we receive.

How was the initial setup?

The initial setup is not complex. it's very straightforward. A company shouldn't have any issues with the implementation process. It's very easy.

We have our own team that handles the maintenance as necessary.

What's my experience with pricing, setup cost, and licensing?

It's really expensive, however, that's what makes Oracle a niche player. It's not something every company can have its own. It's for the elite, it's for the prestige. It's for the ones who really do good business.

What other advice do I have?

We are customers and end-users.

Recently, we've upgraded EBS to a later version.

I'd recommend the solution to other organizations. That said, it all depends on what you're trying to support. I use it in conjunction with their EBS, so, for me, it's the perfect fit. You can't split it anyway. Oracle EBS only works with an Oracle Database.

I'd rate the solution ten out of ten overall.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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reviewer1004295 - PeerSpot reviewer
Manager, Special Projects at a tech services company with 201-500 employees
Real User
Offers good security and supports customization
Pros and Cons
  • "Oracle offers good security and supports customization."
  • "Oracle is a costly product, and it requires a lot of resources."

What is our primary use case?

We have numerous clients using Oracle Database, and they can choose the size of the solution they require. We have around 500 technical staff in our office to assist our clients when they need assistance. We support our customers for both hardware and software. We provide support for any particular Oracle resource they're using.

What is most valuable?

Oracle offers good security and supports customization. 

What needs improvement?

Oracle is a costly product, and it requires a lot of resources.

For how long have I used the solution?

We have been using Oracle Database for about eight years.

What do I think about the stability of the solution?

Oracle is a stable product.

How are customer service and technical support?

Oracle technical support is useful, and we rely on them often.

How was the initial setup?

Oracle is a large implementation, especially in Oracle Enterprise Edition. Oracle provide good support for implementations, however.

What's my experience with pricing, setup cost, and licensing?

Oracle is an expensive product.

Which other solutions did I evaluate?

Some of our customers ask us to provide a list of features for different products, which we provide, along with a cost analysis, if they wish to look at alternatives, but these can vary. Customers make their own decisions based on the information we provide.

What other advice do I have?

I would rate Oracle 8 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Buyer's Guide
Oracle Database
March 2025
Learn what your peers think about Oracle Database. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
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reviewer1505100 - PeerSpot reviewer
Deputy Head of ICT at a financial services firm with 1,001-5,000 employees
Real User
Extremely reliable with very high system resilience
Pros and Cons
  • "A very reliable solution."
  • "Digital support of the product could be improved."

What is our primary use case?

‎I am deputy head of ICT and we are customers of Oracle. 

What is most valuable?

This is an extremely reliable solution with very high system resilience. 

What needs improvement?

Digital support of the product could be improved. 

For how long have I used the solution?

We've been using this solution for a couple of years. 

How are customer service and technical support?

We use premium support and there are some difficulties there. It can be complex, particularly when you catch them on a shift change, and there is a change in engineering staff. 

How was the initial setup?

The initial setup was very straightforward. We have a server administrator and database administrator who monitor the solution. We have over 3,000 users in our company. 

What other advice do I have?

I rate this product a 10 out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Project Manager at Realnux
Real User
Complete with features and functions suitable for complex business models
Pros and Cons
  • "Oracle Database has many useful functions and features suitable for big programs and complex business models."
  • "Oracle Database could be easier to use."

What is our primary use case?

We use this solution for our applications that deal with online trading and data analysis. 

Currently, we have two customers using this solution. 

What is most valuable?

Oracle Database has many useful functions and features suitable for big programs and complex business models.

What needs improvement?

Oracle Database could be easier to use. 

For how long have I used the solution?

I have been using Oracle Database for five years. 

What do I think about the stability of the solution?

Oracle Database is very stable.

What do I think about the scalability of the solution?

Oracle Database could be more scalable.

How are customer service and technical support?

The support is quite slow. It would be nice if they could respond faster. 

What about the implementation team?

Deployment and maintenance are handled by an Oracle team. We pay them for this service. 

What's my experience with pricing, setup cost, and licensing?

Our customers buy licenses from Oracle directly.

What other advice do I have?

I would recommend this solution to others. Overall, on a scale from one to ten, I would give Oracle Database a rating of eight. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Consultant Peoplesoft at NYS Consultoria
Real User
The solution is definitely very good for our consultancy on payroll and human resource.
Pros and Cons
  • "The solution is definitely very good for our consultancy on payroll and human resource."
  • "Oracle could improve the finance system."

What is our primary use case?

20 people in our organisation use Oracle. We are an Oracle partner. We are using Oracle version 8 and 9. We use it for finances, human resources and payroll.

What is most valuable?

The solution is definitely very good for our consultancy on payroll and human resource.

What needs improvement?

Oracle could improve the finance system. Oracle is also very expensive.

For how long have I used the solution?

We have been using Oracle for 18 years. It is implemented on-premise.

How are customer service and technical support?

Oracle support takes a very long time to respond.

How was the initial setup?

The deployment and setup can take up to 6 months to be operational. It takes a very long time for our needs.

What about the implementation team?

It takes several consultants to enable implementation.

What other advice do I have?

We recommend the solution from Oracle and I would rate the solution 8 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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reviewer1524876 - PeerSpot reviewer
Developer at a financial services firm with 10,001+ employees
Real User
Reliable, stable, and easily scalable
Pros and Cons
  • "The solution can scale well."
  • "It takes a significant amount of time after submitting an initial SR with Oracle Tech Support before your case reaches a technical expert with whom you can actually work on the issue resolution. Before that, you have to deal with people who are not experts."

What is our primary use case?

The solution is primarily used for support servicing. The whole IT infrastructure uses Oracle. Oracle is a focal point. It's transactional processing as well as data warehousing.

What is most valuable?

The solution's most valuable aspect is its reliability. It just works. You never have to worry about it.

I've worked with the solution so well, I have a very strong understanding of it as a whole. I know everything about it. I'm very comfortable with it.

The solution can scale well.

The stability of the product is excellent.

What needs improvement?

Installing, configuring, and supporting an Oracle RAC system is a very complex task that requires special skills. A novice who has never done it before will struggle. Therefore, I think that in the future all Oracle RDBMS customers will gradually switch to cloud databases, preferably, to Oracle cloud.

It takes a significant amount of time after submitting an initial SR with Oracle Tech Support before your case reaches a technical expert with whom you can actually work on the issue resolution. Before that, you have to deal with people who are not experts.

Oracle RDBMS is expensive.

For how long have I used the solution?

I've been working with Oracle since 1994. I have a long history with the solution.

What do I think about the stability of the solution?

The stability of the solution is excellent. The performance and reliability are great. There are no bugs or glitches. It doesn't crash or freeze. It's very good overall.

What do I think about the scalability of the solution?

Oracle is very, very scalable. If a company needs to expand the solution, it can do so.

Our organization is quite large. There are hundreds of IT personnel using Oracle.

How are customer service and technical support?

I've dealt with technical support in the past and I personally do not find them to be very good. 

Usually, it starts very slowly. Before you get to the right people, you go through the people who hardly understand the problem and they keep asking stupid questions. Then only after a couple of weeks, you finally get in touch with the person who really understands. It's at that moment that your work starts. However, before that, you have to go through the process of finding someone to answer your question. 

They need to make the process faster or hire people who understand the solution better.

Which solution did I use previously and why did I switch?

Currently, our organization is moving away from Oracle. They're moving to Amazon AWS and they're considering several databases, as a potential alternative. This is due to the fact that Oracle is very expensive.

In truth, I'm not sure the company will ever be able to get rid of Oracle, as it would require rewriting everything. Currently, Oracle is the basis for everything. Just to switch to something else, they would have to rewrite everything. It will be a huge undertaking, and it would take several years.

How was the initial setup?

The initial setup is not exactly straightforward. Real-life Oracle installation is very complex and a regular non-proficient person can hardly do that. I am not an Oracle DBA, however, many years ago I was an Oracle DBA. I don't have the certification. However, when I tried to install Oracle on a cluster of Linux machines to do some cleaning, it took me several weeks. I had to go through Oracle documentation, and I was trying and failing. Finally, I made it work, however, it was really difficult. Even for me, with so much knowledge of the system, Oracle installation is really difficult. Years from now, likely nobody will be doing it at all. Everybody will be using Oracle cloud instead.

We have quite a few people maintaining the solution, as we are a sizable organization.

What about the implementation team?

It's best to have a professionally licensed individual assist in the implementation process.

What's my experience with pricing, setup cost, and licensing?

The pricing is extremely high. It's one of the reasons our organization is looking for an alternative. They would like to move away from Oracle to lower their costs.

What other advice do I have?

I'm a customer and end-user.

I would advise organizations considering Oracle to not do on-premises. The best way, nowadays, is just to pay money to Oracle and use Oracle-managed databases from the cloud. They don't require a data center for the hardware. Cloud computing, is what people should do instead.

I'd rate the solution at a ten out of ten. That said, I am aware that it is quite an expensive option for most organizations. Even our company, which is quite sizeable, finds the overhead costs high.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chief Financial Officer at a pharma/biotech company with 51-200 employees
Real User
Easy to use, works well, and integrates well
Pros and Cons
  • "I am not an IT person. I am an end-user of this solution, and based on my experience, it is comfortable to work with. Everything is okay, and the data is timely available. It can also be easily integrated."
  • "Their local support can be better. Local support is a challenge in Africa for all IT companies."

What is our primary use case?

This is our database for ERP and all other things.

What is most valuable?

I am not an IT person. I am an end-user of this solution, and based on my experience, it is comfortable to work with. Everything is okay, and the data is timely available. It can also be easily integrated.

What needs improvement?

Their local support can be better. Local support is a challenge in Africa for all IT companies.

For how long have I used the solution?

I have been using this solution for a couple of years.

What do I think about the scalability of the solution?

We have approximately a hundred users in our organization. We plan to keep using this solution.

How are customer service and technical support?

Their technical support is good, but there is no local support. Local support is a challenge in Africa for all IT companies.

What about the implementation team?

For deployment, we have three full-time employees and a few consultants.

What's my experience with pricing, setup cost, and licensing?

We have bought a license, and it was a one-time cost.

What other advice do I have?

I would rate Oracle Database a nine out of ten. My experience as an end-user has been good with this solution. I have not used any other product or have knowledge of any other product.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1503396 - PeerSpot reviewer
BU Delivery Head at a tech services company with 10,001+ employees
Real User
Robust, with good security capabilities, but the programming interface needs improvement
Pros and Cons
  • "I like the backend robustness of the database, and the security capabilities inherently that are in the product itself."
  • "The adaptability to various APIs is something that needs to be improved."

What is most valuable?

I like the backend robustness of the database and the security capabilities that are inherently in the product.

What needs improvement?

The adaptability to various APIs is something that needs to be improved.

Also, the programming interface needs some improvement.

For how long have I used the solution?

I have been using Oracle Database for five years.

Which solution did I use previously and why did I switch?

We typically use Oracle Suite for our databases and Microsoft for our OS platforms. 

We are also considering a partial move to Microsoft Azure. This is our plan but it has not yet happened.

What other advice do I have?

We are currently evaluating solutions to purchase. Some of the solutions that we are considering are AlgoSec, Skybox, and Toughen.

We are currently managing our firewall manually, which is why we are looking for an automated tool.

I would rate Oracle Database a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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