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reviewer1524876 - PeerSpot reviewer
Developer at a financial services firm with 10,001+ employees
Real User
Mar 7, 2021
Reliable, stable, and easily scalable
Pros and Cons
  • "The solution can scale well."
  • "The solution's most valuable aspect is its reliability; it just works and you never have to worry about it."
  • "It takes a significant amount of time after submitting an initial SR with Oracle Tech Support before your case reaches a technical expert with whom you can actually work on the issue resolution. Before that, you have to deal with people who are not experts."
  • "It takes a significant amount of time after submitting an initial SR with Oracle Tech Support before your case reaches a technical expert with whom you can actually work on the issue resolution."

What is our primary use case?

The solution is primarily used for support servicing. The whole IT infrastructure uses Oracle. Oracle is a focal point. It's transactional processing as well as data warehousing.

What is most valuable?

The solution's most valuable aspect is its reliability. It just works. You never have to worry about it.

I've worked with the solution so well, I have a very strong understanding of it as a whole. I know everything about it. I'm very comfortable with it.

The solution can scale well.

The stability of the product is excellent.

What needs improvement?

Installing, configuring, and supporting an Oracle RAC system is a very complex task that requires special skills. A novice who has never done it before will struggle. Therefore, I think that in the future all Oracle RDBMS customers will gradually switch to cloud databases, preferably, to Oracle cloud.

It takes a significant amount of time after submitting an initial SR with Oracle Tech Support before your case reaches a technical expert with whom you can actually work on the issue resolution. Before that, you have to deal with people who are not experts.

Oracle RDBMS is expensive.

For how long have I used the solution?

I've been working with Oracle since 1994. I have a long history with the solution.

Buyer's Guide
Oracle Database
April 2026
Learn what your peers think about Oracle Database. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
894,738 professionals have used our research since 2012.

What do I think about the stability of the solution?

The stability of the solution is excellent. The performance and reliability are great. There are no bugs or glitches. It doesn't crash or freeze. It's very good overall.

What do I think about the scalability of the solution?

Oracle is very, very scalable. If a company needs to expand the solution, it can do so.

Our organization is quite large. There are hundreds of IT personnel using Oracle.

How are customer service and support?

I've dealt with technical support in the past and I personally do not find them to be very good. 

Usually, it starts very slowly. Before you get to the right people, you go through the people who hardly understand the problem and they keep asking stupid questions. Then only after a couple of weeks, you finally get in touch with the person who really understands. It's at that moment that your work starts. However, before that, you have to go through the process of finding someone to answer your question. 

They need to make the process faster or hire people who understand the solution better.

Which solution did I use previously and why did I switch?

Currently, our organization is moving away from Oracle. They're moving to Amazon AWS and they're considering several databases, as a potential alternative. This is due to the fact that Oracle is very expensive.

In truth, I'm not sure the company will ever be able to get rid of Oracle, as it would require rewriting everything. Currently, Oracle is the basis for everything. Just to switch to something else, they would have to rewrite everything. It will be a huge undertaking, and it would take several years.

How was the initial setup?

The initial setup is not exactly straightforward. Real-life Oracle installation is very complex and a regular non-proficient person can hardly do that. I am not an Oracle DBA, however, many years ago I was an Oracle DBA. I don't have the certification. However, when I tried to install Oracle on a cluster of Linux machines to do some cleaning, it took me several weeks. I had to go through Oracle documentation, and I was trying and failing. Finally, I made it work, however, it was really difficult. Even for me, with so much knowledge of the system, Oracle installation is really difficult. Years from now, likely nobody will be doing it at all. Everybody will be using Oracle cloud instead.

We have quite a few people maintaining the solution, as we are a sizable organization.

What about the implementation team?

It's best to have a professionally licensed individual assist in the implementation process.

What's my experience with pricing, setup cost, and licensing?

The pricing is extremely high. It's one of the reasons our organization is looking for an alternative. They would like to move away from Oracle to lower their costs.

What other advice do I have?

I'm a customer and end-user.

I would advise organizations considering Oracle to not do on-premises. The best way, nowadays, is just to pay money to Oracle and use Oracle-managed databases from the cloud. They don't require a data center for the hardware. Cloud computing, is what people should do instead.

I'd rate the solution at a ten out of ten. That said, I am aware that it is quite an expensive option for most organizations. Even our company, which is quite sizeable, finds the overhead costs high.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chief Financial Officer at a pharma/biotech company with 51-200 employees
Real User
Mar 1, 2021
Easy to use, works well, and integrates well
Pros and Cons
  • "I am not an IT person. I am an end-user of this solution, and based on my experience, it is comfortable to work with. Everything is okay, and the data is timely available. It can also be easily integrated."
  • "I am not an IT person, I am an end-user of this solution, and based on my experience, it is comfortable to work with, everything is okay, the data is timely available, and it can also be easily integrated."
  • "Their local support can be better. Local support is a challenge in Africa for all IT companies."
  • "Their local support can be better. Local support is a challenge in Africa for all IT companies."

What is our primary use case?

This is our database for ERP and all other things.

What is most valuable?

I am not an IT person. I am an end-user of this solution, and based on my experience, it is comfortable to work with. Everything is okay, and the data is timely available. It can also be easily integrated.

What needs improvement?

Their local support can be better. Local support is a challenge in Africa for all IT companies.

For how long have I used the solution?

I have been using this solution for a couple of years.

What do I think about the scalability of the solution?

We have approximately a hundred users in our organization. We plan to keep using this solution.

How are customer service and technical support?

Their technical support is good, but there is no local support. Local support is a challenge in Africa for all IT companies.

What about the implementation team?

For deployment, we have three full-time employees and a few consultants.

What's my experience with pricing, setup cost, and licensing?

We have bought a license, and it was a one-time cost.

What other advice do I have?

I would rate Oracle Database a nine out of ten. My experience as an end-user has been good with this solution. I have not used any other product or have knowledge of any other product.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Oracle Database
April 2026
Learn what your peers think about Oracle Database. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
894,738 professionals have used our research since 2012.
Eva Kimathi - PeerSpot reviewer
ERP Database Administrator at a non-profit with 51-200 employees
Real User
Top 10
Feb 28, 2021
Optimal performance, seamless install, and highly stable
Pros and Cons
  • "I have experienced good performance from the solution."
  • "The original Oracle Database is good for us, especially because even if the ERP is running on Java, we still get good performances."
  • "Since the solution is from Oracle it tends to be complex when trying to integrate with other solutions."
  • "Since the solution is from Oracle it tends to be complex when trying to integrate with other solutions."

What is our primary use case?

We use the solutions as a backend, essentially it runs the database. We have the database to support the ERP, which is our customers, and it is running on Java.

How has it helped my organization?

The original Oracle Database is good for us, especially because even if the ERP is running on Java, we still get good performances. We are able to tune the database to get more optimal performance out of it. For example, we are storing information on the database and we have not had anybody complaining about lag or degradation, it is really good for our company.

What is most valuable?

I have experienced good performance from the solution.

What needs improvement?

Since the solution is from Oracle it tends to be complex when trying to integrate with other solutions.

In a future release, I wish it was easier to run on other cloud services, not just Oracle Cloud. It is possible to run it on other cloud services but it is incredibly difficult to plan and deploy it. However, it is supported by many other cloud services, it is just not easy, but I think maybe that is the direction they are headed.

Additionally, they could make management for security a little more intuitive. It is good so far but it could be easier.

For how long have I used the solution?

I have been using the solution for four years.

What do I think about the stability of the solution?

The solution has never crashed. I have never needed to call Oracle to get a support ticket.

What do I think about the scalability of the solution?

We have a really lightweight set up, we have the solution configured for 400 people.

How are customer service and technical support?

We were using Oracle partner support and they have been very good.

How was the initial setup?

The installation was easy, we had a lot of documentation. We installed the solution on Red Hat Linux and there were sufficient documents informing us on what to expect, hot to install it, and what to set up before you install. The install was seamless.

What about the implementation team?

The deployment did not take long because we installed the solution in our primary location. We did not have to co-locate, the total time was approximately two hours.

What's my experience with pricing, setup cost, and licensing?

The price is a little high for the solution, especially when you try and configure it in certain ways. We are using the application-specific user license, which is a little inexpensive. We pay approximately $4,900 USD annually.

The licensing model is complex, you are charged for many configuration setting used. You could deploy the solution and expect a cheaper rate but you might have deployed the solution with some of the costly features and now have to pay for them.

What other advice do I have?

I rate Oracle Database an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1439589 - PeerSpot reviewer
Consultant at a comms service provider with 10,001+ employees
Consultant
Feb 28, 2021
We can optimize the database for authorizing expenditure and other resource-heavy functions
Pros and Cons
  • "The database performance. We can optimise the database for authorising expenditure and other resource-heavy functions."
  • "Oracle Database is stable and reliable."
  • "They could improve the storage and network overhead."
  • "They could improve the storage and network overhead. They could minimize the storage to improve performance further."

What is our primary use case?

We use this on-premise and cloud technology for our client databases.

How has it helped my organization?

Oracle thinks about the global customer, but the technology is only part of the solution.

What is most valuable?

The database performance. We can optimize the database for authorizing expenditure and other resource-heavy functions.

What needs improvement?

They could improve the storage and network overhead. They could minimize the storage to improve performance further. You have to optimize the resources according to your project.

For how long have I used the solution?

We have been using the Oracle Database for a few years. I am the Customer Service Manager. Claro Colombia is the first telecommunications company in Colombia and a subsidiary of an American company based in Mexico. It's considered to be the third-largest company in South America outside China.

What do I think about the stability of the solution?

Oracle Database is stable and reliable.

What do I think about the scalability of the solution?

Oracle Database is scalable and can be used with various sizes of projects.

How was the initial setup?

We have to plan to simplify the setup, as it includes integration. The traditional infrastructure needs to adapt to the new technology, and Oracle introduces extra data into the mix. You have to establish if the project is small, large, or medium. This means the system is designed for the size of the customer or project.

What about the implementation team?

We used integrators and consultants, including internal resources and external consulting. We used our internal install team with external consulting assistance.

What's my experience with pricing, setup cost, and licensing?

I would rate the Oracle Database an eight out of 10 as a solution.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1503396 - PeerSpot reviewer
BU Delivery Head at a tech services company with 10,001+ employees
Real User
Feb 28, 2021
Robust, with good security capabilities, but the programming interface needs improvement
Pros and Cons
  • "I like the backend robustness of the database, and the security capabilities inherently that are in the product itself."
  • "I like the backend robustness of the database and the security capabilities that are inherently in the product."
  • "The adaptability to various APIs is something that needs to be improved."
  • "The adaptability to various APIs is something that needs to be improved. Also, the programming interface needs some improvement."

What is most valuable?

I like the backend robustness of the database and the security capabilities that are inherently in the product.

What needs improvement?

The adaptability to various APIs is something that needs to be improved.

Also, the programming interface needs some improvement.

For how long have I used the solution?

I have been using Oracle Database for five years.

Which solution did I use previously and why did I switch?

We typically use Oracle Suite for our databases and Microsoft for our OS platforms. 

We are also considering a partial move to Microsoft Azure. This is our plan but it has not yet happened.

What other advice do I have?

We are currently evaluating solutions to purchase. Some of the solutions that we are considering are AlgoSec, Skybox, and Toughen.

We are currently managing our firewall manually, which is why we are looking for an automated tool.

I would rate Oracle Database a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Information Security Engineer at a security firm with 11-50 employees
Real User
Feb 18, 2021
A stable and scalable solution with good performance, but it is expensive and difficult to install and administer without prior knowledge
Pros and Cons
  • "Its performance is good. It is also stable and scalable."
  • "Its performance is good; it is also stable and scalable."
  • "Its administration side is very difficult. To install Oracle Database, you need to have some prior knowledge. You must learn their commands. I was new to this, so I found some difficulty in it. Its installation should be easier. It is expensive, and it should be cheaper."
  • "Its administration side is very difficult. To install Oracle Database, you need to have some prior knowledge."

What is our primary use case?

It is for my personal use. I am using it for implementing data loss prevention (DLP), for which Oracle Database had to be installed first. I didn't use it for any other product.

What is most valuable?

Its performance is good. It is also stable and scalable.

What needs improvement?

Its administration side is very difficult. To install Oracle Database, you need to have some prior knowledge. You must learn their commands. I was new to this, so I found some difficulty in it. Its installation should be easier. 

It is expensive, and it should be cheaper.

For how long have I used the solution?

I have been using this solution for around six months.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. I will continue to use it because it is required for implementing DLP.

How are customer service and technical support?

I haven't used their technical support.

Which solution did I use previously and why did I switch?

I installed SQL Server.

How was the initial setup?

You need to have prior knowledge to install Oracle Database. The deployment took three to four hours.

What about the implementation team?

I installed it myself.

What's my experience with pricing, setup cost, and licensing?

It is very expensive. Oracle licenses are expensive.

What other advice do I have?

I would recommend it if it is necessary, but you need to have the budget to purchase it.

I would rate Oracle Database a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1506519 - PeerSpot reviewer
AI Data Architect at a media company with 11-50 employees
Reseller
Feb 15, 2021
Safe, with good technical support, but they need more patches and better stability
Pros and Cons
  • "There is a lot of information available on the internet, so problems can easily be fixed."
  • "The most valuable features of this solution are that it's stable, and it's safe."
  • "I would like to see more patches."
  • "The initial setup is complex. It is not easy to install."

What is our primary use case?

We are resellers. We are Oracle Vendors. We provide products for our customers.

What is most valuable?

The most valuable features of this solution are that it's stable, and it's safe.

There is a lot of information available on the internet, so problems can easily be fixed.

What needs improvement?

I would like to see more patches. 

While the stability is good, it could still be better.

For how long have I used the solution?

We have been selling Oracle Database for more than ten years in our company.

What do I think about the stability of the solution?

It's a stable solution, but it could be better.

What do I think about the scalability of the solution?

We have 115 customers who are using Oracle Database. We have small to medium-sized companies and we have approximately five large-sized companies. 

How are customer service and technical support?

Technical support is good.

How was the initial setup?

The initial setup is complex. It is not easy to install.

I do the maintenance and support for our customers.

What other advice do I have?

I would rate Oracle Database a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
PeerSpot user
Software Engineer at a tech services company with 1,001-5,000 employees
Real User
Jan 27, 2021
Fast, stable and scalable, with Syntax options available in Google
Pros and Cons
  • "It's fast compared to other databases."
  • "The procedures work very well."
  • "The initial setup should be improved."
  • "The initial setup should be improved."

What is our primary use case?

I mainly work on business intelligence with Qlik and use Oracle Database for the reporting and replicating. Together, we use Oracle Database and Oracle MySQL for this PoC.

We use MySQL to feed the data to the Qlik compose.

What is most valuable?

The procedures work very well. 

It's fast compared to other databases.

The syntax options are available in Google.

What needs improvement?

The initial setup should be improved.

For how long have I used the solution?

I have been working with Oracle Database for three years.

What do I think about the stability of the solution?

I have not worked on Oracle Database a lot, as I concentrate on business intelligence. However, I have not experienced any issues or limitations.

What do I think about the scalability of the solution?

It's a scalable product.

How are customer service and technical support?

I have not contacted technical support. It's is handled through my internet team.

How was the initial setup?

During the installation, we had to install certificates, but it was not mentioned in the documentation.

What other advice do I have?

Definitely, I would recommend this solution to others.

I would rate Oracle Database a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Oracle Database Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2026
Buyer's Guide
Download our free Oracle Database Report and get advice and tips from experienced pros sharing their opinions.