Nutanix Cloud Manager (NCM) Reviews

My main use case for Nutanix Cloud Manager (NCM) is to build, operate, and govern hybrid enterprise infrastructures.

A specific example of how I use Nutanix Cloud Manager (NCM) in hybrid enterprise operations is that I handle the on-premises environment including infrastructures and applications, as well as Microsoft Azure Cloud, utilizing optimizations and insights along with operational automation features.

These are the use cases for Nutanix Cloud Manager (NCM) that I employ day to day.

The best features Nutanix Cloud Manager (NCM) offers include automation, AI, and ML integration designed for forensic investigations and the proactive detection of malicious suspicious activities related to applications, threats, and vulnerabilities.

The automation and AI/ML features help my team by providing support through AI and ML for configurations such as writing cloud premises, infrastructure resource allocations, health monitoring, and optimizations, which we manage through scripting.

Since using Nutanix Cloud Manager (NCM) for the last four to ten years, I have noticed optimizations regarding resources; we automate queries, health checkers, and compliance issues through Nutanix Cloud Manager (NCM).

For metrics, I have seen positive insights related to optimizations, cost budgeting, and usage benefits from Nutanix Cloud Manager (NCM).

Using Nutanix Cloud Manager (NCM)'s low-code automation has certainly made outcomes faster for my team, especially for optimizations, resource management, forensic investigations, and incident management.

Using Nutanix Cloud Manager (NCM)'s built-in playbooks has freed up time for my IT team to focus on other tasks or projects, especially related to automations such as forensic investigations, MITRE ATT&CK, attack protections, and vulnerability scanning to prevent issues.

Compared to other cloud management solutions, Nutanix Cloud Manager (NCM) is faster and better designed for automations and built infrastructure resources versus Azure, AWS, and on-premises cloud technologies, and it utilizes VMware technology, which is a great product for IT infrastructure.

Nutanix Cloud Manager (NCM) is a good product as it stands right now, and there are no additional features I wish to mention or improvements to add.

I have been working in my current organization in the data center and IT infrastructure for the last seventeen plus years.

Nutanix Cloud Manager (NCM) is stable.

Nutanix Cloud Manager (NCM) is really scalable, as it is designed for faster automations, builds, and operations in a hybrid environment.

Nutanix Cloud Manager (NCM) customer support is really the best, and I would rate the customer support a nine.

Previously, I used Azure and AWS, but those were very on-demand and costly, which is why I switched to using Nutanix Cloud Manager (NCM).

I have seen a return on investment, particularly in terms of needing fewer employees, money saved, and time saved.

My experience with pricing, setup cost, and licensing shows that Nutanix Cloud Manager (NCM) is not cost-prohibitive; it proves to be very useful compared to Azure, as it maintains a feasible and scalable offering without high costs.

Before choosing Nutanix Cloud Manager (NCM), I did not evaluate other options extensively; I found that Nutanix Cloud Manager (NCM) is the great hybrid and SaaS-based solution for us.

Faster outcomes are very important for my organization, primarily because this is an AML integrated solution, which ensures greater speed with on-premises resources and infrastructures.

My advice for others looking into using Nutanix Cloud Manager (NCM) is that it depends on scalability, feasibility, and the excellent insights and functionalities they provide to the customer.

Nutanix Cloud Manager (NCM) is an insightful and extremely good product for hybrid and on-premises environments, making it the best product for SaaS solutions as well, and I rated this review a ten.

My use case with Nutanix Cloud Manager (NCM) includes cluster management, cluster initiation, VM management, VM capacity, VM deployment, and day-to-day operations, as well as patch lifecycle management of clusters and the AHV.

Compared to other cloud management solutions such as VMware, Nutanix Cloud Manager (NCM) offers a single pane of glass where a single service can manage everything, thanks to Prism Central and Prism Element metrics. The security level is a significant advantage because Nutanix supports multi-cloud from Prism Central and provides one-click upgrades through LCM. 

Additionally, we utilize a replication factor to rebuild data during disk or host failures to maintain high availability of production servers and workloads. Using the playbooks in Nutanix Cloud Manager (NCM) significantly helps free up time for other tasks, as we encounter anomalies in our enterprise environment. The playbooks allow us to troubleshoot issues automatically without manual intervention, which in turn saves time.

As a professional certified in Nutanix for multi-cloud infrastructure, I believe there is room for improvement in Nutanix Cloud Manager (NCM) regarding the data rebuilding process with the replication factor. It currently does not support parallelism, which results in longer rebuild times compared to external storage such as Dell PowerFlex, which has faster data rebuild speeds. My concern is that rebuilding data in Nutanix can take from one to 20 hours based on size, whereas Dell PowerFlex minimizes downtime. Despite achieving usable storage in Nutanix, I would advocate for enhancements in the parallelism of data rebuilding. The data rebuilding process could potentially be simplified, although improvements have been made by removing the RAID concept for a distributed architecture. In enterprise environments, reliance on storage remains high, and increasing the speed of the rebuild process would be beneficial. Those storage aspects can definitely be improved.

I have been using Nutanix Cloud Manager (NCM) for three to four years.

I would rate the stability of Nutanix Cloud Manager (NCM) a ten out of ten, as it provides multiple features, including disaster recovery with a one-minute SLA, which is superior compared to other vendors that typically offer 15-minute SLAs. 

I would rate the scalability of Nutanix Cloud Manager (NCM) a nine out of ten, primarily because of concerns regarding the data rebuilding process. 

I would rate it a ten out of ten for technical support. 

Positive

It's easy. With a proper plan, we can achieve it.

Pricing for Nutanix Cloud Manager (NCM) is based on the applications and workloads we use; it is somewhat high, but it provides a good subscription model compared to VMware's core per product pricing. I prefer Nutanix because it reduces the burdens by not having to manage separate VMs or services for storage and automation, which makes it a favorable option.

Currently, I am working on Nutanix Cloud, and in the future, we will be merging with Azure using LCM. In my organization, approximately 30 to 35 people work with Nutanix Cloud Manager (NCM) as part of a team of around 60 that operates 24/7, including SMEs. 

We are a customer and also a partner. Our clients include very large businesses, particularly big online retailers in the US. I currently work in L2 and L3 level support, focusing on SME-level tasks and collaborating with senior members to leverage my knowledge and learning. 

I find the future of hybrid management crucial, and Nutanix Cloud Manager (NCM) plays an integral role in maintaining hybrid solutions with its software-defined hyper-converged infrastructure, making it my choice over other clouds. 

Overall, I would rate the solution an eight out of ten.

My use case or my client's use case focuses on multi-location cost governance, multi-cluster management, and cost governance. In the case of low-code automation, we have certain customers who are specifically using that, and for that detailed use case, we need to take concurrence from the end customer.

The best features in Nutanix Cloud Manager (NCM) would vary from case to case. The good features include support, which has always been 100% accurate from Nutanix, and they provide a very nice response with the various product portfolios. In NCM, we get operational automation along with cloud visibility, a part of a single VM, blueprints, playbooks, cost governance, network security planning, and all, which are the most things we are blessed to be a part of NCM.

From a playbook's point of view, it is very helpful for triggering our equations, booting out if-and-but rules and regulations, creating multiple numbers of VMs that could be created with a timeline on the start date and end date, and automating project-wise mapping along with cost governance, which makes sense for automation within a playbook.

For recommending the product, it would give long-lasting forecasting along with the blueprint, playbook, and SQL management, which is the reason to consider it for customer recommendation; however, a customer with a multi-location who doesn't want to go with a central console of management might refuse centralized management, but there is no such point we will consider as a reason not to be in a reference.

In Nutanix Cloud Manager (NCM), there are no features that have room for improvement.

I have seven to eight years of experience working with Nutanix Cloud Manager (NCM).

I would rate Nutanix support a 10 out of 10.

Positive

When comparing Nutanix Cloud Manager (NCM) with other cloud management solutions, the major key point is how we will achieve proficiency about the data. In comparing NCM with other solutions, there would be Ariba and some VMware competitors that are using analytics, which should be considered in the comparison. Whatever the functions and features provided with NCM, and by doing a proof of concept, how they achieve it from an organizational perspective, makes a right benchmark for that, but it varies from customer to customer, so I cannot comment on what rating or number it would be, as it would be based on the features that the competitor has provided. The pricing is not cheap; it is based on how a customer would adopt it, and there are various flavors, so I cannot comment if it is cheaper or on the higher side, as it is based on the feature the customer is looking for, with the price point of view coming from that.

There would be customization possible based on the case study pointer and how a customer looks forward from a product point of view; in consideration of how our competition is speaking, they might need to club the licensing portion to meet customer requirements. I have rated Nutanix Cloud Manager (NCM) a 10 out of 10.

Nutanix Cloud Manager (NCM) is a unified cloud management platform that provides automation, cost optimization, self-service provisioning, and security across hybrid and multi-cloud environments. Prism Center manages Nutanix infrastructure, monitoring, alerts, and lifecycle, while Nutanix Cloud Manager (NCM) adds advanced capabilities such as cost governance, automation, self-service, and security, as it is built on top of the Prism Center. It simplifies multi-cloud management and reduces cloud costs with optimization tools while enabling self-service and faster provisioning, improving security and compliance, and automating manual IT operations.

Regarding speed, Nutanix Cloud Manager (NCM) automates deployment and includes logging task execution, such as blueprint deployment steps and runbook, which is helpful for debugging performance analysis for application performance and logging during automation. Because we have multiple nodes, we can use automations within two to three minutes. When running the automation script, we can deploy and collect the logs within two to three minutes. Without using automation scripts, it would take more time and effort for collecting requirement data and requirement deployments. Manual management is very difficult, so we develop scripting automation for deployment, collecting logs, and health checks, making it very speedy at two to three minutes.

We use automation for logging, collecting logs, and checking monitoring. The automation engine is powerful, similar to Calm, which is for automated application deployment, and I am using it in two and three projects. For expansion, we can use automation such as infrastructure and Terraform. Unified cloud storage is a unified software platform, such as NCM and VMware.

We can explain the platform types: unified SaaS, on-prem, and hybrid cloud management. VMware uses enterprise-grade hybrid management, and for infrastructure automation, Nutanix Cloud Manager (NCM) uses Calm, blueprint, and runbook, while VMware uses infrastructure automation, blueprint, and workflow. For self-service protocol, NCM uses integrated multi-tenancy, but VMware is customizable. For cost governance, NCM uses Beam for multi-cloud cost tracking, but VMware requires vRealize Operations.

To compare Nutanix Cloud Manager (NCM) and other components simply, NCM is a unified platform offering automation, cost governance, and operations through the UI. Compared to vRealize or Terraform, NCM stands out for simplicity and integrated cost analysis with Beam, and more benefits on one-click application with blueprint called Calm. However, tools such as Terraform offer more flexibility for DevOps-heavy use cases, and VMware may fit better in an all-VMware environment.

Nutanix Cloud Manager (NCM) is a very scalable deployment performance tool. The best features and key areas for improvement in Nutanix management are the user interface, enhancing onboarding with tool tips and guided steps, blueprint, and version control through Git integration. These are key areas to improve, along with third-party integration and license simplicity. Nutanix Cloud Manager (NCM) is very powerful, but it can be improved in areas such as UI usability, blueprint version, deeper cloud integration, and enhanced reporting by adding more AI-driven automation.

Five plus years

I rate stability as 8 out of 10 because I have deployed multiple projects, and neither my customers nor my team have complained.

I rate the technical support as 9 out of 10 because I know it very well.

I am working with VMware and Microsoft Hyper-V.

Nutanix Cloud Manager (NCM) pricing depends on customer requirements and is based on licensing. It is relatively inexpensive, falling in the medium price range.

I recommend Nutanix Cloud Manager (NCM) to others because it is a very good platform for organizations that want to simplify hybrid or multi-cloud operations. It helps improve cost efficiency, which is crucial as customers check for that first. It improves efficiency and automates IT tasks, which benefits customers significantly. It enhances governance and security compliance, all from a single management platform. The customer base ranges from 3,000 to 5,000 users. My overall rating for this solution is 8 out of 10.

Nutanix Cloud Manager offers the flexibility of the cloud, allowing us to easily create and destroy environments for proof-of-concept purposes without impacting any patched applications. This flexibility lets us clone existing Veeam instances for various sectors. After reading and patching the clone, we can either delete it or replace the original instance with the patched and updated clone, effectively running it from the Cloud.

We're impressed by the speed of achieving results with low-code automation. Previously, we used physical servers to run workloads. Now, we achieve the same or greater performance on virtual machines with significantly lower configurations. For example, a task that required 128 GB of RAM on a physical server can now run on a 32 GB virtual machine. Additionally, we can seamlessly upgrade memory on the fly from 32 to 64 GB or as needed, allowing us to scale resources without downtime.

We leverage Nutanix Cloud Manager's capacity planning and runway analytics to forecast storage needs proactively. By periodically running these analytics, we gain insights into cluster performance and identify potential bottlenecks, allowing us to plan for additional hardware requirements as needed.

Nutanix Cloud Manager's interface offers valuable insight, providing me with the comfort of knowing everything is functioning optimally and can be upgraded with a single click.

One challenge exists in our current setup. While two administrators are managing the Nutanix Cloud users, the users themselves maintain their VMs. We would love to offer them the ability to completely reinstall their VMs whenever necessary. Currently, users can only attach a new ISO to their VMs for a partial reinstall, but a full reinstall feature is unfortunately unavailable.

We have raised this issue with Nutanix, requesting the addition of these features. They have assured us that these features are planned for the future, but they are not currently available.

Therefore, we request the implementation of these features to empower our user group to manage their VMs independently and according to their needs.

I have been using Nutanix Cloud Manager for over three years.

Nutanix Cloud Manager is stable. We have not had any stability issues.

Nutanix Cloud Manager is scalable. 

The technical support is great. They are extremely knowledgeable and helpful.

Positive

We used to have both Cisco and Nutanix, but Cisco cost us more, so we switched to mostly Nutanix systems.

The initial setup was completed by Nutanix and it was not difficult. The deployment took around 45 days.

Nutanix Cloud Manager offers tiered pricing, making it accessible to organizations with varying budgets. This allows them to start with a lower tier and scale up seamlessly as their needs evolve.

I would rate Nutanix Cloud Manager a nine out of ten.

Two of us are responsible for maintaining Nutanix Cloud Manager. We log in twice weekly to conduct a health check and ensure no new requirements, such as creating a new VM. If new requirements arise, additional work is necessary.

The main use case for Nutanix Cloud Manager (NCM) is to create a hybrid cloud experience. It serves as a turnkey solution where we can add management features to get the same experience we have with an NCM Nutanix product on-premises, even if we run Nutanix in the public cloud.

I work for an IT distributor where we sell products for virtualization and data centers, with Nutanix being our main solution for this kind of business. We resell Nutanix for other companies from various industries or markets in Brazil.

The setup of Nutanix is very easy. The overall complexity of the solution is much less, and it's a solution that provides freedom of choice. We can run Nutanix on any cloud, on any hardware with any hypervisor. 

The cost governance features of Nutanix Cloud Manager (NCM) are some of the most important features in this solution. We have features that help customers spend less on public cloud infrastructure. We have the observability of these costs, attribute quotas or chargeback policies, and with this kind of cost management, the expenditure of IT infrastructure in the public cloud could be significantly less so that the return on investment can be very relevant to companies that spend substantial money with the public cloud.

The console of the Nutanix solution has various reports that we can fulfill and use a SaaS-like solution for Nutanix that allows us to input our expenditure profiles of the public clouds and then compare that with the cost that we might have with the on-premise solutions. 

The main area that could be improved with Nutanix Cloud Manager (NCM) is the cost. This is a license that we can use as a complement for the NCI product, which is the main product of Nutanix. Here in Brazil, we have a total cost of ownership based on the NCI, and sometimes the NCM additions make the product a little higher when we compare it with the public clouds. We are much cheaper when we compare with the Broadcom vCloud solution, but not as competitive when we compare with AWS or Google when these kinds of solutions are built into the platform.

I have worked for about 10 years with the Nutanix portfolio: NCM, NCI, and NUS.

These solutions are already deployed in a high availability way with load balancing. Any problem with these machines does not compromise the structure of what we have built within. The solution has very high availability with no problems.

In terms of scalability, it is really high. The threshold is not about NCM; it's the size of your on-premises or cloud infrastructure. As long as your AWS or public cloud workloads can grow, the solution is already set up to manage it.

I would rate their customer service with Nutanix a nine out of ten. The support of the Nutanix team is great. The complexity of the matters might make it slightly lower, but even then, this is higher than the average of the market.

Positive

I have never used a similar solution in my company. I have only studied the solution from Broadcom.

The deployment of the Nutanix solution is instantaneous. These solutions are packaged in the Nutanix Prism Central that is a piece of software already deployed in the cluster. It requires only the setup of the policies that we want to have, the creation of the playbooks that we're interested in, and the setup of the cost profiles and the quotas or the project. The setup is already done when we deploy the Prism Central solution, which is a main managed solution for this kind of cluster.

Using NCM's built-in playbooks has freed up time for my IT team. We have saved more than 50% of the time. We can create the experience of scale-out and elasticity that we have in the public cloud, provide this to on-premises solutions, and it saves lots of time in micromanagement of the VM profiles.

Regarding the speed of outcomes from their low-code automation, some companies have longer cycles of deployment of applications of infrastructure, and time is money. Once we can deploy large solutions with CI/CD solutions and integrate a DevOps-like flow of production, we can reduce this time and accelerate the value of the solution for the infrastructure. Nutanix gives that with the turnkey solution. We do not have the complexity to assemble a CI/CD solution with open-source solutions or multiple products. This is a complete flow of work for DevOps, integrated even with the Kubernetes or containers infrastructures that can accelerate this kind of deployment significantly, varying with the profile of the company that utilizes it. My company is not a development company, so this does not have this kind of value since we do not develop, but I can see the value that this feature has for companies that build software in-house. 

I would rate Nutanix Cloud Manager (NCM) a nine out of ten.

We use Nutanix Cloud Manager (NCM) for big enterprises in Brazil, including Sebrae, the Minister of Brazil, and three local agencies in Brasília; we have 10 or 11 customers installed.

Nutanix Cloud Manager (NCM) is easy to use. Last week, I studied the history of Nutanix, the principles, and KVM. It is simple, usable, and intuitive for me. NCM is easier to use, especially for layout. NCM does the best with the architecture of the CVM because one CVM for each node makes it more distributed and improves usability, offering more technical improvement compared to other vendors. NCM is very fast, as my implementation team appreciates it because it's fast to deploy.

Nutanix Cloud Manager (NCM) is stable. I do not receive emails about releases or new versions, indicating that the solution is solid and safe with very good security.

I find the scalability quite easy; I only need to add a license for the core and install the new node for GPU, storage, processing, and memory.

I cannot rate Nutanix support since I never contacted them, but I have only heard good things from my team.

Positive

I have past experiences with vSphere and vCenter, which I had difficulty with. Nutanix Cloud Manager (NCM) is much easier to use, and I appreciate its graphical interface and colors.

The deployment process is easy.

It's important for us that deployment is fast and easy because my team has all the certifications for deploying Nutanix, and the steps are very easy to understand.

It saves time for implementation and deployment.

Nutanix Cloud Manager (NCM) pricing is reasonable, especially compared to VMware and other solutions that are more expensive. It's less expensive than competitors such as Broadcom.

I use AWS and GCP, but I have also used VCF for VMware and vCenter, which is similar to NCM.

Regarding installation or configuring, I only work in design, specifically with Sizer and quotation nodes; that's my focus.

The documentation is easy to search for; it's the bible of Nutanix, and I find it pretty good. I haven't used the documentation in my local language, Portuguese, because my English needs improvement, so I use it only in English. My team uses it in Portuguese because some technical people lack expertise in English.

Everything is satisfactory. We are Platinum Partners with Nutanix.

On a scale from one to ten, I would rate Nutanix Cloud Manager (NCM) a ten because it's very easy to use.

The use case for Nutanix Cloud Manager (NCM) is that we can share data to the cloud and there is no need to sync manually. It automatically runs the job for the data sync from the on-premises to the cloud. Some users have data on their systems or servers, so there is no need to keep local data. It will go automatically over the cloud and we can easily access it without any issues. For applications, we can run them without any issues. If I compare with other virtualization such as VXI, there are some issues. However, when comparing with Nutanix Cloud Manager (NCM), it performs better. There is no need to update any software manually as it will update automatically, eliminating the need for downtime.

What I appreciate most about Nutanix Cloud Manager (NCM) is the compliance aspect. When following the standard procedure, we can easily monitor our infrastructure from a compliance perspective. When we match our compliance requirements, it becomes easier for our clients.

Recently, I have found some issues with Nutanix Cloud Manager (NCM). When I raise a request for emergency support, I receive a response immediately. However, in some real cases, we have to wait for support. If there are production issues, we sometimes have to wait for 45 minutes to one hour. If they could minimize that response time, it would be more convenient for the client side.

We have been using Nutanix Cloud Manager (NCM) for the last one year.

We have used other solutions earlier, but currently we are fully implementing Nutanix Cloud Manager (NCM) on our client side. We do not need to use any other solutions at present.

The initial deployment of Nutanix Cloud Manager (NCM) was easy. Simple tasks such as VM creation and data transfer are much easier than other solutions. We can automatically schedule VM snapshots for syncing, and we can easily create VM templates for development purposes.

Regarding the pricing of Nutanix Cloud Manager (NCM), when compared to others, it is obviously very costly. However, considering the solution quality, I would definitely choose Nutanix. Today's management is focused on costs, and they frequently ask us to negotiate with vendors or suppliers. Nutanix has a fixed price, and during our last renewal, it was around one crore. Management attempted some negotiation but ultimately approved it. They constantly inquire about pricing and alternative solutions, but from an IT perspective, I prefer Nutanix Cloud Manager (NCM).

For stability of Nutanix Cloud Manager (NCM), I would rate it a seven. For scalability, I would rate it a nine. 

On a scale from one to 10, I would rate the solution overall as a seven. 

I have a small request for Nutanix to arrange sessions for end users. When there are updates or solutions, if they could be explained to end users through sessions or webinars, it would be beneficial. This would help us understand what features are implemented in Nutanix Cloud Manager (NCM) and how we can use them effectively.

We mainly use it for infrastructure as a service. We use it for managing the clusters and hardware and running the VLCM updates. We do not use it to manage files and all the embedded because we have other solutions corporate-wide for it. It is pretty much being used to manage the infrastructure of the clusters and make sure that we have all the licenses applied to all the different clusters around the world.

We are multinational. I have clusters right now but not on all 53 plants. We have some Acronis data centers. They are called Co Lo data centers. We have a couple of those data centers with Nutanix in them. We have one in Tokyo, one in Ashburn, and then we have a couple of data centers in Mexico with Nutanix. We also have some in the US, some in Portugal where I am from, Italy, Germany, Asia, China, and Japan. We are around the world, and we use Prism to manage all those data centers.

Centralization is the main benefit. We are a company that is growing a lot due to acquisitions. Each of the companies we acquire does not use all of the same hardware or solutions. The mission of my team is to design and deploy solutions for all the new companies around the world and make sure they adopt our solutions. This is good to showcase to them what we have and make them see that they can manage their own side of the world. They can get granularity there and be able to support all their business locally. We still can have a backup team, which is my team, supporting them in case there are issues. There is always someone looking at it if something goes wrong. 

We do not have to be alerted by an outage. We can work on an issue before it happens or as it happens. Sometimes, when people get up, the issue is already fixed because we can do all that remotely. NCM allows that.

Nutanix Cloud Manager has saved our IT time. We got our weekends back. Previously, having a different type of infrastructure with Cisco UCS and VMware, updating the Cisco component, the EMC storage, and downloading everything sometimes was a week's worth of work. We had to do upgrades on weekends because we could not do it online. Since we started using NCM and LCM out of NCM, we went from one-day upgrades to one hour. Earlier, we were running it for a one-year period, and now we are running it every month and that is a complete cluster upgrade. There is no downtime and no business complaints. We just warn them that we are doing this. We have total confidence and total trust that it is not going to be an issue.

In terms of ease of use, I use a lot of hypervisors, and there is nothing that can be compared to it, whether it is VMware, Hyper-V, or even Azure. The Azure portal does not have a one-click to update everything. If you look at the on-prem things, I have Cisco UCS, Lenovo, and IBM servers that I use in VMware. There was no single panel where I could manage all that together. There were always different things to manage. You needed knowledge and training. Nowadays, a new hire can come in, and I can tell them to run this every week. They will be able to do it without training.

It frees up the staff that I have from having to deal with heavy troubleshooting. It is one less worry for me. We have 53 plants operating 24/7. We have problems on a daily basis. We have attacks. It is a huge asset not having the burden of dealing with upgrades because if we do not do those, we are open to vulnerabilities. With NCM, we can focus on everything else. Worrying about updates is a thing of the past. Anybody on the team can go ahead and take a look.

The single pane of glass is valuable. Seeing all my clusters there and getting all the alerts in one place helps to manage our global infrastructure. To me, the ability to view or see everything in one single place is very valuable.

We are also able to do lifecycle management and run updates. We have got our weekend back. That is very important. IT guys never have weekends. With Nutanix Cloud Manager, we are able to run updates during normal business hours. We are able to do it with the click of a button. Not having to worry and not having to see how it is running on the other side of the world makes a huge difference.

We have clusters not only with HPE. We have some with VMware to use Cisco Call Manager for VoIP. That only runs on VMware. They upgrade the ESXi host but not vCenter, which manages the ESXi host. It would be great if there is a way to include vCenter on the VM because you run the updates, but you do not update vCenter. It complains that you still have not updated it.

We started using the first version when it was called Prism in 2018. 

The technical support from Nutanix is excellent. It is not always the same experience. It differs. Sometimes you get someone who is very experienced on a given module or hardware. It depends on who you get, but even if you do not get the fastest guy at the first call, you will get it once the escalation happens. We have not had a case where the issue was not completely solved with a definite solution. I am very happy with Nutanix's support. 

We work with a lot of brands, and it is not always like that. Even with Microsoft, when we open a ticket, the first person is going to tell me to try things that my team has already tried before. We have to tell them that this is not the first rodeo that we are at. We have done this. We need to go beyond that, but they still have to do their due diligence. They do not care about that. They still want to run their script till they get to it. Nutanix is different. We tell them what we have done. They know we are certified. They take that into consideration and go to the next step, which is troubleshooting.

I would rate them a ten out of ten. They are by far the ones we like to work with.

Positive

The price depends. I struggle a lot with that because I manage a budget. Not all businesses have the ability to spend that amount of money. When I have a plant that needs 10 VMs running, the smallest cluster I can offer them for high availability is a three-node cluster. It is going to cost me a hundred thousand dollars, whereas I could get a Dell box with 6K Windows Standard installed on it and get Hyper-V running and a couple of VMs, but there is no high availability. We had plants that were running like that because they did not want to spend the money. We had a ransomware attack. In the case of sites with Nutanix, we were up in a week, whereas in the case of the sites with that kind of hardware, we were up three weeks later. They then understood the importance of having proper hardware that can support resiliency and high availability.

It is expensive when you are looking at small locations that need low-latency workloads, but for larger locations, as compared to other guys, even using VMware, it is not that expensive because if you add it all up, it is going to be pretty much the same value. You just need to look at a similar size solution to be able to make a comparison.

We do not use low-code automation. We support manufacturing plants. We do not have to deploy and stop VMs. We use Red Hat OpenShift for some containerized stuff but not a lot. We have some websites for looking for products. We do not have any need to build VMs and destroy them and build them again. It is pretty much what we do on our Azure footprint. We have 400 VMs there. We do not have automation there. We never build templates. We build one or two VMs per month when we get requests. My team builds those VMs even for our developers so that we have cost and check. We do not need to use automation at this point. We appreciate the automation of life cycle management and all those rapid tests that we have to make, but that is the standard automation we use.

I do use playbooks out of Azure but not out of Nutanix.

I would rate Nutanix Cloud Manager a ten out of ten. I have no issues with bad-mouthing it or praising it. In this case, praise is due for sure.

We have a platform of about 300 virtual machines, and most of the technology was very old, pre-existing legacy technology. We needed a world-class hyperconverged solution that would provide us with the ease of migrating these virtual machines and allow us to have a hybrid platform in the long term. We wanted some of the things in the private cloud and other things in AWS, which is the public cloud that we have. 

We have a local partner and all the support from the vendor. It has been a remarkable experience. The product is very easy to use, and the roadmap has been executed transparently. The administration has been quite fast. There are many things that were totally neglected, and we had to open some support cases. They have been responded to quickly and in a timely manner. It has been a success.

We have much better performance and efficiency. The uptime of the servers has also increased a lot. We have practically zero outages. It means that our service, which is key in the health industry in our country, is much more stable and has much better public reception. We are one of two companies that provide these transactional services so that people can receive discounts from their insurers when having exams or medical consultations. We serve more than 90% of the country's population for health and connect all companies that give these discounts or health benefits. Our government has a plan with an entity called Fonasa. It is the National Health Fund, and it provides health financing services to practically the entire country. We make the connections between hospitals, clinics, and this National Health Fund to give online discounts at the time of care. Therefore, the uptime has to be very close to 100%, and this solution has helped us get very close to that number.

In my country, we have very good communications technology and data transmission speeds, but when we have a platform that is out of our reach, such as a regional AWS, we always have latency problems. There are speed problems. At times, there are crashes, micro outages, etc. A very good thing about Nutanix is its speed and performance. We are very eager to try the new features it has. We started with a specific project focusing on the most critical production and the budget. This year, we will be able to cover the entire platform and all the server hardware and utilize all the features of Nutanix Cloud Manager. We are going to do several things in the short term.

Faster outcomes are important taking into consideration that people are seeking medical attention, and there are many people. When the time comes to make the payment, they access our transactional services through the authentic application by using a fingerprint or making payment online. If we do not have a platform that is very fast, there is a delay and slowness in all clinical centers. When the lower layers that are not in Nutanix begin to suffer service degradation, all the health service centers automatically start calling us and telling us that the service is not working as it should, and people start to get impatient. Therefore, one of the critical pillars for what we do is that all the processing is done very fast.

Using Nutanix Cloud Manager’s built-in playbooks freed up time for our IT team to focus on other tasks or projects. One of the reasons why we decided on this solution was the amount of prior knowledge that exists. It is not only in terms of the knowledge base and the use cases of other clients but also in terms of everything that helps you. There are pre-built capabilities to make your operations much faster and spend a lot less man hours to manage. We have managed to free up resources and dedicate ourselves to more complex tasks. The playbooks also help me to be able to have a backup within the team. It is very easy for anyone to take the playbooks and apply them, and I can dedicate myself to other things.

In terms of time savings, at first, there were less time savings because we had to "oil the wheel", but now, I have been able to relieve 25% to 30% of people's burden. When we manage very old legacy platforms, we need a lot of specific knowledge and a lot of hours because what we do takes time. If I need to create a machine, I have to load a backup. It takes a long time. I lose a lot of time while the person is monitoring the process. On the other hand, with Nutanix Cloud Manager, it is very unattended. I click on it, and I can do other things because I know that the process will finish in a timely manner.

We want to grow, and we want to have more cores, more nodes, and a 100% migration at the end of this year. The truth is that everything that the solution offers helps with this roadmap and its execution. The migration is very fast and well-supported. We are very happy.

There is the ease of being able to use templates. We can create virtual machines from scratch very quickly. We can use a script or make a copy. Generating backup is very easy. Training is also available to achieve a good skill level. The learning curve is short.

We need to get more training and achieve much more consistent training. There is training, and there are courses, but in local terms, we are missing something that would allow us to have a more widespread training program. That could be an improvement area for me.

We have been using Nutanix Cloud Manager for six months.

It is as per very high standards of the industry. It is at an almost perfect level.

I have not had the need to take advantage of the scalability, but I am hopeful that there will not be any problem. I am hopeful that it will be quite smooth. The product works quite well. They have been on the market for many years. It is already a very solid product, and growth is supported.

There is a very large knowledge base. The response times and service are also very fast. We have opened very few tickets, and they were resolved quite quickly. When we opened the first ticket, we were inexperienced in the support flow. Walter helped us by making contact with a technician who called us by phone to resolve the problem online with us. Unlike other products that only offer communication via ticket, we had a phone call that helped us solve the problem very quickly. That turned out very well.

Positive

We had Rancher. We were about to use VMware, but almost our entire platform was on-premises. We had virtualization but on-premise. It was difficult to administer.

We still have a significant percentage of the platform on-premises. We have already migrated 50% to 60% to Nutanix. For the regional services that are in Ecuador, Colombia, and soon in Mexico, we have AWS.

I was there when the project started. I believe that every implementation has some moments when there is difficulty. That is why one has to have a partner who knows the product and is experienced in migrations and initial implementation. In our case, it was not so complex. The equipment was arranged, and the initial setups were made. The IT team was trained, and the provider helped us with all the migrations and environment preparation. They also trained us and helped us to learn. I did not see any problems along the way that made us say " Oh, we will have to replan.” It was quite smooth, and deadlines were met.

We used a local partner who brought me to .NEXT24. The company is called W-Systems. They are a local partner that offered us the solution and through which, we acquired Nutanix.

Their technical staff helped us throughout the implementation, and we have had very good results. Their representative, the general manager, Walter Zunkel is the one who invited me to attend .NEXT24. We have been attending sessions and talks, and we have been able to do a lot of networking, it has been very productive and very beneficial.

It allows me to lower the fixed costs that I have per data center. There is also the possibility of relocating the man hours that I have freed up to projects of much more complexity. That may not be an immediate monetary return, but it does allow me to make a better investment of my team's time.

It is an expensive solution, but one has to make the trade-off between what you want to achieve and what you are willing to pay.

There is a return on investment in a short time. When you make an investment of this magnitude, you expect a return within three years, but it is much earlier here. I measure it in terms of what payments have decreased for the data centers. I am closing one of the data centers because I no longer need to have those physical machines, so that is a saving, and it allows me to leverage the expense that it has. In terms of cost, you have to make a large initial investment, but it provides a good return on investment.

We evaluated three alternatives. We had VMware and the other two, but I was not part of the decision-making, so I do not know which other two products they considered.

I was not involved in the evaluation from the beginning, but I saw the results. When you make a comparison and choose a vendor with whom you are going to have a relationship for many years, you have to evaluate the cost. You have to evaluate technical capabilities, and you have to evaluate benefits related to the business.

I believe that one of the things that made Nutanix win by far in the proposals is its ease, short learning curve, and very natural, organic, and intuitive adoption within the team. The costs were not so high. These solutions are obviously not cheap, but one has to be prepared for that. For me, it is cheaper to pay a lot of money for a good solution than to have to explain to the government about a service that was down for several hours. Nutanix is ​​a platform that has a very short learning curve. Growth occurs in a very organic way. There are all new features. It is not necessary to educate ourselves much. The dashboards are super easy to build. The fact is that it is a world-class solution. I am very happy with it.

Nutanix Cloud Manager's setup, learning curve, and ease of use were important when deciding on a cloud management solution. The most important thing is the learning curve. I need people to start producing very quickly. The integration characteristics, the compatibility, and the backward compatibility with legacy technologies are other important things. The ease of migration and integration is also important. It is easy to take technologies that are no longer in use, make an evolution, and migrate them to Nutanix. It should also be easy to integrate components that are on other platforms or other architectures. These were several features that made us decide on Nutanix Cloud Manager.

I would rate Nutanix Cloud Manager a nine out of ten. There is always room for improvement.