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Sisir Ghosh - PeerSpot reviewer
Assistant Manager at a recreational facilities/services company with 10,001+ employees
Real User
Top 5
Provides good performance, we can easily scale resources, and run analytics
Pros and Cons
  • "Nutanix Cloud Manager's interface offers valuable insight, providing me with the comfort of knowing everything is functioning optimally and can be upgraded with a single click."
  • "Currently, users can only attach a new ISO to their VMs for a partial reinstall, but a full reinstall feature is unfortunately unavailable."

What is our primary use case?

Nutanix Cloud Manager offers the flexibility of the cloud, allowing us to easily create and destroy environments for proof-of-concept purposes without impacting any patched applications. This flexibility lets us clone existing Veeam instances for various sectors. After reading and patching the clone, we can either delete it or replace the original instance with the patched and updated clone, effectively running it from the Cloud.

How has it helped my organization?

We're impressed by the speed of achieving results with low-code automation. Previously, we used physical servers to run workloads. Now, we achieve the same or greater performance on virtual machines with significantly lower configurations. For example, a task that required 128 GB of RAM on a physical server can now run on a 32 GB virtual machine. Additionally, we can seamlessly upgrade memory on the fly from 32 to 64 GB or as needed, allowing us to scale resources without downtime.

We leverage Nutanix Cloud Manager's capacity planning and runway analytics to forecast storage needs proactively. By periodically running these analytics, we gain insights into cluster performance and identify potential bottlenecks, allowing us to plan for additional hardware requirements as needed.

What is most valuable?

Nutanix Cloud Manager's interface offers valuable insight, providing me with the comfort of knowing everything is functioning optimally and can be upgraded with a single click.

What needs improvement?

One challenge exists in our current setup. While two administrators are managing the Nutanix Cloud users, the users themselves maintain their VMs. We would love to offer them the ability to completely reinstall their VMs whenever necessary. Currently, users can only attach a new ISO to their VMs for a partial reinstall, but a full reinstall feature is unfortunately unavailable.

We have raised this issue with Nutanix, requesting the addition of these features. They have assured us that these features are planned for the future, but they are not currently available.

Therefore, we request the implementation of these features to empower our user group to manage their VMs independently and according to their needs.

Buyer's Guide
Nutanix Cloud Manager (NCM)
March 2025
Learn what your peers think about Nutanix Cloud Manager (NCM). Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
856,873 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Nutanix Cloud Manager for over three years.

What do I think about the stability of the solution?

Nutanix Cloud Manager is stable. We have not had any stability issues.

What do I think about the scalability of the solution?

Nutanix Cloud Manager is scalable. 

How are customer service and support?

The technical support is great. They are extremely knowledgeable and helpful.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used to have both Cisco and Nutanix, but Cisco cost us more, so we switched to mostly Nutanix systems.

How was the initial setup?

The initial setup was completed by Nutanix and it was not difficult. The deployment took around 45 days.

What's my experience with pricing, setup cost, and licensing?

Nutanix Cloud Manager offers tiered pricing, making it accessible to organizations with varying budgets. This allows them to start with a lower tier and scale up seamlessly as their needs evolve.

What other advice do I have?

I would rate Nutanix Cloud Manager a nine out of ten.

Two of us are responsible for maintaining Nutanix Cloud Manager. We log in twice weekly to conduct a health check and ensure no new requirements, such as creating a new VM. If new requirements arise, additional work is necessary.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Consultant Infrastructure at a tech services company with 11-50 employees
Consultant
Top 20
Saves time and has a low learning curve but needs more integration with GPT
Pros and Cons
  • "Its resilience and performance are excellent."
  • "If they integrated more with GPT, that would be ideal."

What is our primary use case?

We use the solution between different customers. Each has their own use case.

How has it helped my organization?

There's not one use case in particular. However, it does offer resiliency. The optimization and self-healing aspects are great. There are a lot of features. It offers a great infrastructure for our clients. 

What is most valuable?

The time savings is very good. It's one click to upgrade, for example. There's no interruption or impact, either. It's very simple. 

Its resilience and performance are excellent.

Using NCM's playbooks has helped free up our IT team's time to focus on other tasks. Sometimes, you can spend so much time writing your own playbooks, however, NCM has automation built-in that helps save time. Otherwise, we have to spend to save. If there are just two to five playbook executions a month, it doesn't make sense to write your own.

The learning curve is low. It's easy to learn and simple to use. It's very competitive in terms of ease of use. 

What needs improvement?

We haven't noted any features that may be missing. 

If they integrated more with GPT, that would be ideal. 

For how long have I used the solution?

I've been using the solution for three years. 

What do I think about the stability of the solution?

All Nutanix platforms and products are stable. If there is an issue, it's due to the fact that someone didn't follow Nutanix best practices.

What do I think about the scalability of the solution?

The scalability is very good. 

How are customer service and support?

The customer support is amazing. It's the best support I've dealt with. When support is proactive and opens support cases on its own when it detects something wrong on your cluster, that's great. They'll email you and ask about your availability so they can fix the problem with you.  

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We do not choose NCM on our own. We rely on our customers to pick the product and then we play with it, figure it out, et cetera. 

I am aware of their solutions. The Nutanix deployment, for example, is much easier in comparison. Configurations at the start are straightforward as well. It's got an easy setup. For a developer, it's easier to learn and code code blueprints. 

How was the initial setup?

The setup is intuitive, and it's an easy solution to learn and use. 

Most of the time, it is deployed on-premises.

We provide our clients with the blueprints needed to ensure a successful setup. We tend to follow Nutanix best practices. 

What about the implementation team?

We're a consultant. We do reselling and service. We have an expert in our company that can assist with the deployment. 

What's my experience with pricing, setup cost, and licensing?

It's an affordable solution. However, it depends on the size of your infrastructure. 

What other advice do I have?

We are partners, not customers. We're a dedicated Nutanix partner. We work with Nutanix based on our customer's needs. We're implementing and showing our customers how to use the product, and then we move on. We don't use Nutanix in our own day-to-day.

I'd rate the solution seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partners
PeerSpot user
Buyer's Guide
Nutanix Cloud Manager (NCM)
March 2025
Learn what your peers think about Nutanix Cloud Manager (NCM). Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
856,873 professionals have used our research since 2012.
System Administrator at Agence Pour Le Developpement Agricole
Real User
Top 20
Easy to use and monitor while also being affordable compared to competitors
Pros and Cons
  • "The tool is easy to use."
  • "The solution's dashboard is fine. In the product, the possibility of changing some of the icons in the dashboard configuration would be good since it is an area where the tool has shortcomings."

What is our primary use case?

I use the solution in my company for all of the created VMs. We have all of our systems in Nutanix. My company migrated from Veeam to VMware and then to Nutanix. In my company, we have Nutanix for all of our servers.

My company chose the tool since it is a very simple and good product. When I checked the comparison between VMware and Nutanix, I found the latter to be better, especially since it is very easy to monitor.

What is most valuable?

The tool is easy to use. My company learned how to use Nutanix Cloud Manager (NCM) in about six months.

What needs improvement?

For me, Nutanix Cloud Manager (NCM) is a very good tool. The solution's dashboard is fine. The possibility of changing some of the icons in the dashboard configuration would be good since it is an area where the tool has shortcomings. If I want to change the LAN connection or a configuration, it is difficult since I have to keep clicking and clicking the options in the solution. I want to have a one-click button for the network. With one click, I should be able to download three or more VMs with the help of the tool.

For how long have I used the solution?

I have been using Nutanix Cloud Manager (NCM) since 2019, so it has been almost six years. I am an end-user of the tool.

How are customer service and support?

The technical support for the solution has been very, very good. With the support team, once you create a use case, you can automatically call and get access to the technical team in fifteen minutes. I rate the technical support a ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution can be deployed in a period of two months. As per the contract, I know that my company had to migrate from VMware to Nutanix in two months.

What was our ROI?

With VMware, which we had for one year in our company, we paid 20,00,000 United Arab Emirates Dirhams. With Nutanix, in five years, our company has paid 83,000 United Arab Emirates Dirhams, which is very good and not as expensive as VMware. Time for creating VMs is very easy in Nutanix, compared to VMware, as it can be done in two to three minutes since all the templates are great. With VMware, the time required to create VMs is about ten minutes. In terms of time, Nutanix helps save 20 percent when compared to VMware.

What other advice do I have?

I don't use the automation options offered by Nutanix.

I rate the tool a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
It architect at LKAB
Real User
Top 20
We can do a lot with little effort and APIs are very helpful for our automation
Pros and Cons
  • "The ability to use the APIs and talk to it through APIs is the most beneficial feature for us because we have to do automation."
  • "Its licensing can be better."

What is our primary use case?

It is a part of our automation tool.

How has it helped my organization?

It has helped us with our automation. That is the biggest benefit of it.

It is quite easy to get started and be up and running. I would rate it highly in that aspect because you can create lots of things with a small amount of effort or in a small amount of time. These faster outcomes are important for everybody. We do not have any special needs for speed, but everybody needs speed.

Nutanix Cloud Manager’s built-in playbooks have freed up time for our IT team to focus on other tasks or projects. You set it up and then you forget about it, but it is hard to provide any metrics because we have some work to do to use it all the way. We are expecting to have about 20 hours a week of time savings when we are done. That is the expectation, and let us see if we end up there.

Nutanix Cloud Manager is a part of our automation, so it needs to be there. It is important.

I can compare it to Azure. Nutanix is way simpler to start with. It is simple to use. It is not a simple tool, but it is simple to use.

What is most valuable?

The ability to use the APIs and talk to it through APIs is the most beneficial feature for us because we have to do automation.

What needs improvement?

Its licensing can be better.

For how long have I used the solution?

I have been using Nutanix Cloud Manager for about two years.

What do I think about the stability of the solution?

It is very stable. We have been using Nutanix for 13 years. We have not had any downtime because of Nutanix.

What do I think about the scalability of the solution?

I have not thought about it. If Nutanix Cloud Manager scales with your cluster as a whole, it is then good.

We do not have plans to increase its usage for this use case.

How are customer service and support?

In general, Nutanix's customer service is good. It was better a couple of years ago, but we know that the company is growing. You can feel that as a user, but it is still good. When you get the right technician, you will always have things sorted.

We get the response on time. Sometimes, you might need to prioritize your ticket a bit, but it is working fine.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not use any other solution in the same way that we are using Nutanix Cloud Manager.

We are a heavy Nutanix customer, so we just ended up with it. Its ease of use was important because it made things easier.

How was the initial setup?

It was easy. We did the trial and started using it.

What about the implementation team?

We take care of the deployment. I am a consultant.

What was our ROI?

We have time savings, and time is money.

What's my experience with pricing, setup cost, and licensing?

It is a nightmare to keep up with all the licensing. I would prefer everything to be at one price.

Which other solutions did I evaluate?

We evaluate a lot of things.

What other advice do I have?

I would rate Nutanix Cloud Manager an eight out of ten. I have not yet explored everything in it. I am not sure about everything it can do. It might be a ten, but I do not have that much experience with it to give it a ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2597016 - PeerSpot reviewer
Sr System Engineer at a tech services company with 11-50 employees
Real User
Top 20
Reduces management overhead, allowing the end users to directly access features but could be more flexible
Pros and Cons
  • "Nutanix Cloud Manager is a stable product compared to other vendors."
  • "The product could be more flexible with plugins. Quick resolution of disconnection issues and errors in plugins is crucial."

What is our primary use case?

The primary use case for Nutanix Cloud Manager is to distribute the workload for the infrastructure. It is used for virtualization and integrates with the front end to provide cloud features as a private cloud to the development and operations team, leading to less management overhead for the administrator team.

How has it helped my organization?

Nutanix Cloud Manager is a stable product compared to other vendors. It is beneficial for integrating with the front end to provide cloud features as a private cloud to development and operations teams. This reduces management overhead for the administrator team, allowing the end users to directly access features and reducing integration time.

What is most valuable?

The file server is the best feature because it supports different vendors such as Microsoft Hyper-V and VMware without locking with a specific vendor. Nutanix is a stable product with fewer limitations compared to competitors like VxRail. It is beneficial for integrating with the front end to provide cloud features as a private cloud to development and operations teams. This reduces management overhead for the administrator team.

What needs improvement?

The product could be more flexible with plugins. Quick resolution of disconnection issues and errors in plugins is crucial. Sometimes plugins are not working well, and the resolution time is too long.

For how long have I used the solution?

I have been using Nutanix Cloud Manager for around two years.

What do I think about the stability of the solution?

It is a stable product. Bugs, glitches, and downtime are minimal. I would rate the stability a nine out of ten.

What do I think about the scalability of the solution?

Scalability is good, and I would rate it a ten.

How are customer service and support?

Technical support is good. I would rate it nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I used VMware VCF before, but it was not as flexible compared to Nutanix.

How was the initial setup?

The initial setup was moderate. It required some understanding of clustering, so while it was doable, it was not very easy for every user to undertake.

What about the implementation team?

The deployment involved around ten people.

What was our ROI?

Setting up Nutanix Cloud Manager has saved a significant amount of time. Compared to VMware, the setup time was reduced by about twenty percent.

What's my experience with pricing, setup cost, and licensing?

The pricing is moderate. It is not cheap or expensive.

Which other solutions did I evaluate?

I used VMware VCF before, but it was not as flexible as Nutanix. I also considered VxRail.

What other advice do I have?

I would give Nutanix Cloud Manager a seven out of ten. The complete solution is overall good, but some improvement is required, especially with the flexibility of plugins and disconnection issues.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Senior IT Engineer at Estes Express Lines
Real User
Top 20
An intuitive and easy-to-learn product that saves cost and time
Pros and Cons
  • "The product is pretty intuitive and easy to learn."
  • "The licensing procedures are not smooth and easy."

What is our primary use case?

We use the solution mostly for management. We also use it for disaster recovery on Nutanix clusters to keep a small group of servers running. We wanted one area so we didn't have to manage everything separately.

What is most valuable?

We use Prism Ultimate. The most valuable feature of the solution is the ability to run and open the management console from one place. We do not have to log in multiple times. We have all alerts for our clusters in one location.

The biggest benefits of the solution are cost savings and time savings for the management. The solution has a tool that helps you figure out your growth and how many nodes you would need to move to a different number of users. We've used that a few times, and it's been helpful.

It is a good product, and it allows us a lot of flexibility and the ability to do things quickly without needing much expertise. The product is pretty intuitive and easy to learn. When we first started, my team and I were able to use the solution after taking some basic classes.

What needs improvement?

The licensing procedures are not smooth and easy. I have to call the licensing support every year to renew our contracts because they keep changing the licensing models.

I've also noticed that some features in the on-prem products either do not work in the cloud product or work better on-prem. When upgrades do not run from the cloud portal, I must go back to the on-prem product.

For how long have I used the solution?

We have been using the solution for five years.

What do I think about the stability of the solution?

We have not had any issues with stability. We've not had any downtime.

How are customer service and support?

Support is very responsive. I've had very few issues with them. They usually give me the answers right away. The support site is very helpful. The site has a knowledge-based search. When we enter tickets, it gives us some good advice right then and there. I've been able to use it many times to avoid having to wait for somebody to call.

The support’s knowledge and expertise are top-notch. If the person I'm talking to doesn't know the answer, they quickly find someone who can help resolve it.

I wish other cloud solutions’ support were as good as Nutanix Support. Nutanix Support has been able to solve our issues quickly, and they're very patient and friendly. I've had to call them various times on weekends. They're always willing to help.

How would you rate customer service and support?

Positive

What about the implementation team?

We worked with Nutanix to deploy the product. They were amazingly helpful in setting up and running the product. It appeared like it would be complex, but they simplified it. With a few clicks of a button, the product starts building and running scripts on the back end. It was really easy for us.

We also did a proof of concept, ran it for a couple of weeks, tore it down, and built a new one. Both times, the solution was up and running within a couple of hours. Four employees in our organization were involved in the deployment. Most of the maintenance is done on the back end. My team did not do any upgrades. We maintain the clusters.

What was our ROI?

One of our biggest returns on investment was disaster recovery. We had disaster recovery in a separate data center where we had to have an equal amount of hardware for both sides. Now we just have a couple of small nodes running in the cloud. So we're saving quite a bit of money doing that. We've also been able to maintain the same number of people supporting the solution, so we haven't needed to find experts in Nutanix to get it running.

What's my experience with pricing, setup cost, and licensing?

The pricing has become an issue in our company. The tool is expensive.

What other advice do I have?

We've been happy with the speed of outcomes. We haven't had any issues. Faster outcomes are very important to our organization. We're very sensitive to how long things take and how much energy and effort our staff and end users need. Our VMware is totally separate from Nutanix.

The solution has definitely helped validate the capacity requirements that we have and make sure that we have the equipment we need. We've been able to monitor and see how our use goes up over time, plan for future purchases, and ensure we don't have any outages.

Our company has been growing. NCM’s capacity planning and Runway analytics is very important to us. It helps us proactively forecast our needs in the next six months. The management appreciates the ability to forecast instead of having a knee-jerk reaction at the last minute.

We can't standardize certain things in the organization to use playbooks. I'm hoping to get to a point where we can use them more. The tools available in the solution are very helpful. The tools help us look at past trends and determine what we will need in the future.

The setup was easy. The learning curve has been a little bit steep because there are so many individual products. We haven't taken the time yet to sit down with our sales team and the support to review our options. I feel we're not using the solution to its full potential. Compared to other products, the learning curve is very similar. It has a licensed web management tool that can be accessed almost anywhere.

It's fairly important to us that NCM is sold as one product with multiple tiers. We're more likely to use features that are included. We push the team to try new things and find better ways to do things. So if we had to evaluate every single one right at the beginning and then try to figure out which ones we'll buy, it would slow down the process.

The acquisition and support costs of NCM versus other cloud management solutions are comparable. The solution works well. I haven't had any issues where I've had to wait and be frustrated. It's definitely been very usable and quick. NCM Ultimate's deployment time is comparable to or faster than other cloud management solutions.

Anyone evaluating Nutanix should get some training and figure out what all the parts do and how they work. They should make sure to size the clusters correctly. We ran into some issues early on with nodes and clusters since we didn't buy enough from the beginning. We run the solution on our central environment.

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Consultant technique senior at Agora Calycé
Consultant
Top 20
Businesses can save time, and one can easily learn to use how it works
Pros and Cons
  • "It is a very stable solution."
  • "Considering the shortcomings where improvements are needed, I would say that the tool should have a cheap hardware model that can be used to manage the proof of concept phase."

What is our primary use case?

I am an MSP currently, but ten years ago, I was a customer of the solution. What I love about Nutanix is its one-click upgrade. I know that with the tool, all of our company's infrastructure will have a standard upgrade through the switch. With Nutanix, I have to click and go for the launch option.

In my company, people in the operations team gain benefits associated with time and productivity. With the tool, our company can give time to customers so that we can answer or respond to their problems, not just technical problems.

Nutanix Cloud Manager (NCM) is an invisible tool for managing an infrastructure, just like any tool we use to manage any environment. It has been helpful in the long run, considering that I always get to direct my company to help other organizations and stay customer-friendly.

What is most valuable?

Nutanix Cloud Manager (NCM) is not comparable with other cloud management solutions. In the past, when you used to drive your car, you had to know how to repair or fix your motor. Nowadays, you just hop into your car and drive, and I would say that Nutanix is similar. Compared to Nutanix Cloud Manager (NCM), other companies are still behind the line. Public clouds are similar to Nutanix Cloud Manager (NCM), but things may seem very locked, making them a trap for customers. As soon as one plans to work, Nutanix needs to be attached to all the public clouds and private cloud instances.

Learning how to use Nutanix Cloud Manager (NCM) is quick. The new version allows us to have a product demo. You can use AI for help and ask it to help you connect with the web server.

What needs improvement?

I don't want the product to be made better because I won't have any work in my company. I don't want to get replaced by Nutanix Cloud Manager (NCM). I am sure Nutanix can develop and provide more functionalities to customers to help bypass issues.

Considering the shortcomings where improvements are needed, I would say that the tool should have a cheap hardware model that can be used to manage the proof of concept phase. When I set the solution, I prefer to put it on the table, turn it on, and test it on the external desk. With Nutanix Cloud Manager (NCM), it is not the same thing. We want to feel physical things. We want to feel the real sense, but with the cloud, there is no scope to have it in the physical sense.

For how long have I used the solution?

I have been using Nutanix Cloud Manager (NCM) since 2014 as a customer and as an MSP.

What do I think about the stability of the solution?

It is a very stable solution. Like in the case of VMware, you can definitely test some versions, but such versions have short-term support. You can go with the tool's version later on to get long-term support (LTS).

How are customer service and support?

The solution's technical support is wonderful. With the new products, you can say that our company's team has to stay focused. In the past, we had only one product, and all the teams in our company used to use the same solution, but now things have become more specific. I rate the technical support a ten out of ten.

How would you rate customer service and support?

Positive

What was our ROI?

The product has helped my company save time by at least 50 percent. The tool doesn't help save money because it requires human operations. Human beings can be more productive in business cases, not just in the area of information technology.

What's my experience with pricing, setup cost, and licensing?

The product is expensive. For a tech person like me, I want the product to be free. When I have to sell the tool to a customer, I would say that it is not very expensive and can be termed priceless.

What other advice do I have?

In terms of the speed of the outcomes from the tool's end, my company does not use the product's automation functionality.

In my company, we don't use the tool's built-in playbooks.

I rate the tool a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: MSP Reseller
PeerSpot user
reviewer2178279 - PeerSpot reviewer
Senior Project Manager at a logistics company with 10,001+ employees
Real User
Provides a single pane of glass for all of our data, so we no longer have to spend time searching for different dashboards
Pros and Cons
  • "The self-service capabilities allow us to orchestrate our deployments without writing code, and they also use artificial intelligence to improve our security posture."
  • "NCM's pricing structure is confusing and difficult to understand."

What is our primary use case?

We use Nutanix Cloud Manager to consolidate and manage our Azure and AWS platforms, as well as our VMware server virtualization process.

How has it helped my organization?

We looked for a cost and security governance solution that is self-service and does not require any coding. Nutanix Cloud Manager is that solution.

RunBook has had a positive impact on reducing manual intervention, which has been very helpful. We looked for a solution that offered a single pane of glass, ease of use, and self-service orchestration without requiring a lot of coding. I think this really helps users get the policies in place so they don't have to worry. We just need to put in the initial effort, and then we can be hands-off.

The speed of outcomes we received using NCM's low code automation is good. We implemented separate network segmentation for all functions, including our DCS, corporate, and team control.

Our organization values speed and efficiency. We want to be able to upgrade our systems and processes quickly and safely, and we need to ensure that our IT and cloud applications always run smoothly. To do this, we need to have a good understanding of the costs and risks associated with these upgrades, as well as the ability to forecast and manage incidents. We also need to make sure that our systems are compliant with all security regulations, and that our employees have the ability to self-service their IT needs.

As a senior project manager, I am responsible for monthly budgeting and forecasting. The main aspect of this is cost, but proper forecasting is also essential to keep our company running smoothly. We have a policy of accepting variances of up to ten percent, so it is important to have a good management tool that can accurately predict costs. That is why we evaluated different management tools and ultimately chose NCM. NCM helped us to improve our forecasting accuracy, which saved us money and allowed us to better manage our resources.

It is important for NCM to be able to manage both Nutanix and VMware infrastructures because it provides a single pane of glass for management. This simplifies management and reporting.

Our IT team can focus on other tasks thanks to the playbooks. Once we set up the runbooks, we can relax until there is an additional instance of configuration on AWS or Azure.

NCM saved our organization approximately 50 percent of our employees' daily time. This is due to two reasons: One, we no longer need to worry about topologies and self-service orchestration setup, as NCM handles these tasks for us. Two, NCM provides a single pane of glass for all of our data, so we no longer have to spend time searching for different dashboards. This saves time on reporting as well, as we can now find all of the information we need in one place.

We have a multi-cloud and multi-virtualization environment. In this environment, we have many instances running on different platforms, including on-premises and cloud-based platforms. To ensure accuracy, we need a tool that can provide us with ease of use on a daily basis. A single pane of glass, such as NCM, helps us address our automation needs.

What is most valuable?

Nutanix Cloud Manager's most valuable feature is its self-service capabilities. We have a large VMware footprint, and we are slowly and gradually moving to Azure and AWS. The self-service capabilities allow us to orchestrate our deployments without writing code, and they also use artificial intelligence to improve our security posture. This is a major benefit for us, as security is our top priority.

What needs improvement?

NCM's pricing structure is confusing and difficult to understand. The company frequently changes its prices, and it is not clear how the subscription-based model works. This could be improved by making the pricing structure more transparent and easier to understand.

For how long have I used the solution?

I have been using Nutanix Cloud Manager for just over one year.

How are customer service and support?

The technical support is good. When I called, I was able to speak to a real person, not a robot. My problems were resolved quickly, within hours, not days. I am very satisfied with the support I received.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Azure Cost Management, but we switched to Nutanix Cloud Manager because it provides visibility into Nutanix, VMware, Azure, and AWS on a single dashboard. Azure Cost Management only supports Microsoft products.

Which other solutions did I evaluate?

We evaluated Morpheus, Azure Cost Management, Nutanix Cloud Manager, and AWS Cost Management. Our company policy is to evaluate multiple options before reaching a decision.

What other advice do I have?

I give Nutanix Cloud Manager an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Buyer's Guide
Download our free Nutanix Cloud Manager (NCM) Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Nutanix Cloud Manager (NCM) Report and get advice and tips from experienced pros sharing their opinions.