Our organization is utilizing Nutanix Hyperconverged Infrastructure for the majority of our infrastructure applications software, systems software, print processing software, and web application software as well as all of our core it infrastructure applicaitons and processes including alerting, monitoring, logging. Our only exceptions are currently our large data base implementations and our accounting edi batch processing solutions which are said to require ultra low latency and high performance network and storage.
Sr. Network Systems Administrator at Moda Health
Intelligently optimizes capacity, proactively detects performance anomalies, and enables our Infrastructure team to automate operations tasks with ease and confidence
Pros and Cons
- "utanix Prism Pro provides robust upgrading Nutanix clusters mechanism that has long been a delightful experience delivered via one-click upgrades. The one-click process hides a lot of complexity by using advanced automation and consumer-grade design experience."
- "LCM could be our second favorite feature right up there with One-Click Upgrades if it worked as smoothly but We have had a few issues with LCM but those appear to have been related to OEM hardware vendor not in sync with Nutanix software, not sure how this could be improved in the future."
What is our primary use case?
How has it helped my organization?
Nutanix Prism Pro has improved the quality and efficiency of our organization's infrastructure team operations throughout our entire datacenter. Nutanix Prism Pro is powered by machine learning and task automation and it intelligently optimizes capacity, proactively detects performance anomalies, and enables our infrastructure team to automate operations tasks with ease and confidence, recapturing valuable time we can utilize elsewhere within our organization. Traditional Infrastructure Team Operations Management tools were built for traditional static infrastructure. These tools often overwhelm infrastructure teams with overly obnoxious alerts. In dynamic and scalable modern data centers with high performance and diverse workloads, infrastructure teams need simplicity and accuracy to achieve high productivity. Prism Pro automagically mines large volumes of system data to generate actionable insights and enables our infrastructure team to automate remediation of everyday tasks for performance management and capacity optimization.
What is most valuable?
ONE-CLICK UPGRADES! - Nutanix Prism Pro provides robust upgrading Nutanix clusters mechanism that has long been a delightful experience delivered via one-click upgrades. The one-click process hides a lot of complexity by using advanced automation and consumer-grade design experience. Historically, each cluster had to be upgraded one at a time. While the process itself was simple, this constraint still extended the length of time required to complete upgrades for multi-cluster environments.
Advance Search- Nutanix prism Pro offers to search Nutanix infra related entities as a content format. For example, it shows for VMs who is using memory equal to or greater than 10GB,VM memory =< 10GB. This is a very advanced feature that helps to get deeper details of Nutanix cluster entities.
What needs improvement?
The Life Cycle Manager tracks software and firmware versions of all entities in the cluster, integrated both on Prism Element and Prism Central.
LCM consists of a framework and a set of modules for inventory and update.
LCM supports software updates for all platforms that use Nutanix software.
LCM supports firmware updates for specific platforms.
From Prism Element, you can use LCM to update AHV, NCC, Foundation, BIOS, BMC, DATA Drives, HBA Controllers, SATADOMs, and M.2 Drives (G6 and later). From Prism Central, you can update Calm, Epsilon, Karbon, and Objects. When you run a firmware upgrade on multiple nodes, the LCM updates one node at a time to prevent any downtime in your cluster. Before the upgrade starts, all the VMs on that node are migrated to another host and the node enters maintenance mode. Always make sure that your cluster can tolerate a node failure by having the data resiliency status as “OK” in Prism Element.
LCM could be our second favorite feature right up there with One-Click Upgrades if it worked as smoothly but We have had a few issues with LCM but those appear to have been related to OEM hardware vendor not in sync with Nutanix software, not sure how this could be improved in the future.
Buyer's Guide
Nutanix Cloud Manager (NCM)
September 2025

Learn what your peers think about Nutanix Cloud Manager (NCM). Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
869,883 professionals have used our research since 2012.
For how long have I used the solution?
We have been utilizing Nutanix for fifteen months.
What do I think about the stability of the solution?
We have found Nutanix solution to be very stable; we have never experienced any downtime with these solutions and aside from a few LCM hiccoughs we have never had any performance impacts utilizing this solution.
What do I think about the scalability of the solution?
We have found Nutanix solution to be highly scalable; the Shared Nothing Distributed Architecture works well for our implementation.
How are customer service and support?
Nutanix support has definitely been best in class there has been more than one occasion where we have contacted for support with an issue and tech/engineer has noted unrelated issues and insisted on resolving either during the session or at our earliest convenience.
Which solution did I use previously and why did I switch?
Previously we utilized traditional hardware-software infrastructure solutions Nutanix is our first hyperconverged infrastructure solution.
How was the initial setup?
I was not involved in the initial rollout of our first cluster sets but continued rollouts of new clusters has been straightforward.
What about the implementation team?
Our implementation efforts have generally been a joint effort between vendor team and our in-house IT personnel the level of expertise has been quite good although there have been some communication breakdowns along the way.
What was our ROI?
Unfortunately I can not provide exact ROI calculations but we continue to invest in converting our traditional infrastructure to Nutanix HCI.
What's my experience with pricing, setup cost, and licensing?
Unless your organizaiton is in a very limited niche don't pay the hypervisor tax it just isn't worth it.
Which other solutions did I evaluate?
I was not involved in the initial shortlisting of HCI vendor solutions.
What other advice do I have?
Our organization has been pleased with the Nutanix HCI solution overall. The majority of our issues have been related to non-Nutanix hardware underlying the entire solutions so if We had it to do over again We would probably choose to go with Nutanix hardware.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Head of Operations at a university with 1,001-5,000 employees
one-click self-service means users can serve themselves resources without IT; they have the power in their hands
Pros and Cons
- "The fact that these are non-technical people — they're experts in their fields but they're definitely not technical — and they can just log in to the portal and select the resource that they believe they need, and manage it themselves, speaks to the ease of use. It shows them their live costs, etc., as they're spending. The fact that they can do that without any problems, or having to engage the IT teams, is a true testament to it. There's no need for any user training at all."
- "Even though it's a lot easier, it could be a bit slicker for the end-users. The ability to create their own blueprints could be without their having to understand the details of what they're trying to do. If they could just tick this, this, this, and this — whatever they need — and it would go spinning those up, that would be better. Now, we still guide them quite a bit."
What is our primary use case?
We wanted to find a way to start getting our academics used to paying for compute without having to actually pay, but still to do it for real in the cloud. We use the self-service portal within Nutanix for them to deposit some funds, which is a cost charge, not a credit card, and then we say, "Okay, based on that, you have bought X amount of CPUs, Y amount of memory, and Z amount of storage." They can then go in and say, "Okay, well, I know I've got a pool of 10 BCPs for a month. I want to spin up three of them to process this data, which I'll then tear down afterwards."
We use it for our neurological psychology department where they do a lot of brain scans. They want to upload them to a place where they can compute the output of those scans and then they want to tear down their compute afterwards, because they don't need to be running all the time.
Another area uses it for looking at weather data, which is typically quite a large amount of data. They only need to process once and then they can destroy it because they don't need to look at it again, once they've done analytics on it.
Those are our typical use cases: to allow our research areas to spin up their resources against a pricing model that they've secured funding for, and not have to engage the IT teams to provide the resources for them. It also allows them not to go beyond their budgets and stay within predefined lanes.
We have it on-premise. We built our own private cloud and we host it on there for our academics to consume and spin up their own resources. We know that we could burst up to Azure, AWS, and GCP, but we don't. We keep it all within our private cloud at the moment.
How has it helped my organization?
It gives the end-users control of what they need. If they have requested a VM with two VCPUs but they actually need four, they have the ability to go in and do that themselves, from the same pool of resources that they've been allocated. It gives them the complete flexibility to do it themselves. If they're working remotely and they access the cluster from, say, Australia on the opposite side of the world from us, to use an extreme example, and they want to do stuff overnight, they don't have to wait for IT to wake up eight o'clock in the morning, or even later. They can do it at whatever time is relevant to them locally.
It's helped us in terms of ease of compliance and simplicity for the researchers in governing their research grants. The grants are usually very strict regarding how money can be spent, to make sure there's no waste allowed and to get the best value out of the grants. Rather than having to spend thousands on something they may only need for very small periods in a month or a year, it allows them to do more research than they could necessarily afford to do if they had to buy the hardware. It really gives them that agility. The capital that the researchers would have had to spend on hardware, to achieve this, is now all part of a central service using hardware that we've already procured.
In addition, because it does allow the end-users to look after their compute themselves, it means that they can work on things together. They don't have to put a request into IT for them to spin up the resource for them. They can dip in, spin it up, and use it straight away, so if they're actually working very closely with somebody, they don't have to wait for IT. That means the collaboration window is going to be a lot slicker. The actual activity can be done at the time it's needed, rather than having to plan way in advance or slow it down because they need some resource and they haven't got the ability to use it. The ultimate message is that they have the power in their hands, which means the collaboration becomes more fluid because they don't need to wait on IT to give them services.
Nutanix Calm's one-click self-service feature means that we don't have to look after it. The end-users can, as I said, serve themselves so they can set the blueprint and spin up some resources. They don't need to wait for IT, which means that we, in IT, can actually focus on adding value by making sure that the clusters are healthy and by looking to help them with some of their requirements. IT doesn't have to be the "organ grinder" and turn that key to keep giving them resources that they need. Because they have that basic control, we can provide them more value.
It allows the research to happen a lot faster, for the researchers to do the work that they need to do and then tear it down. It certainly does support a much faster turnaround time. Typically, in the past, we would allocate up to a week to provide them with a complete resource, depending on what the requirements were and if we had them available or not. With this, it allows them to do it themselves within a matter of minutes. The speed at which they can do research is now a lot greater.
The solution has enabled us to react faster to the changing needs of the organization, absolutely. That's the main incentive.
What is most valuable?
One of the valuable features for us is the ability for people to reserve some resources and then use them as and when they need them, rather than us having to give them those resources as they request them. It's very much aligned things to a cloud mindset before letting them loose with an actual credit card.
The fact that these are non-technical people — they're experts in their fields but they're definitely not technical — and they can just log in to the portal and select the resource that they believe they need, and manage it themselves, speaks to the ease of use. It shows them their live costs, etc., as they're spending. The fact that they can do that without any problems, or having to engage the IT teams, is a true testament to it. There's no need for any user training at all. It wasn't overly easy back in the early days of Calm to use it. It was a bit "hacky" in terms of the way you had to build the blueprints, but now it's a lot easier to use. It's a very "light touch" IT solution for an IT service that we provide.
What needs improvement?
Even though it's a lot easier, it could be a bit slicker for the end-users. The ability to create their own blueprints could be without their having to understand the details of what they're trying to do. If they could just tick this, this, this, and this — whatever they need — and it would go spinning those up, that would be better. Now, we still guide them quite a bit.
For how long have I used the solution?
I've been using Nutanix Calm for about two years now.
What do I think about the stability of the solution?
We haven't had any problems. In two years it's never gone down. Every time we patch it, it patches seamlessly. We've never had any problems with it and we've never had to do anything to try to resolve any problems.
What do I think about the scalability of the solution?
Because it's all based at Nutanix, it's really easy to scale it out. We have increased our capacity on our platform a number of times, and it seamlessly rebalances the clusters as it needs to.
It's purely our researchers who are using it. We don't use it ourselves, as an IT department. We have capacity for 100 active VMs at any time and there are about 300 academics in the department who have access to use it.
How are customer service and technical support?
We haven't used Nutanix technical support for this solution. We have used it for other products, but Calm looks after itself. We have not had any problems with it at all.
Which solution did I use previously and why did I switch?
We didn't have a previous product. We would do it ourselves, which was part of the challenge for us because we couldn't deliver at the speed at which they wanted us to deliver. The researchers were going off and trying to do it themselves within public cloud, and therefore spending and wasting a lot of money which they could have spent in better ways.
We moved to Calm to make it more efficient for the academics. It would give them a bit more power and control, and ultimately we want to be a lot more cloud-orientated. To achieve that, there needs to be a degree of governance. If they are used to that governance in how they operate, then migrating them to a public cloud piece should be easier. They will be used to being sensible with when their resources are turned on or not.
How was the initial setup?
Everything is very straightforward to set up. It's as few clicks as possible, which works very nicely.
Our deployment was done within about a day. That was two years so it would be hard to put a more specific time on it. It was also a very different product then, as compared to now.
In terms of an implementation strategy, we essentially got the solution because we wanted to help some of the areas that were complaining about our speed of delivery. We only really offered it to those areas. But we've now gone full circle and just committed to some more Calm licenses to grow our capability because of the speed of delivery it gives to our researchers. That's especially true with their being remote. They can then do it all themselves and don't have to engage with IT to help them spin things up. In the past, they just knocked on the door and got some support from the computing team. With people working remotely now, that's obviously a lot harder. It allows us to achieve remote work.
As for maintenance, It's part of the wider stack. When there's an update, we will roll that out. But it's all pretty much one click and away you go. You come back a little bit later and it's done.
What about the implementation team?
We did it ourselves, based on the guidance that they provided to us.
What was our ROI?
We have absolutely seen ROI. It doesn't cost us very much and it makes our academic flows a lot easier and we don't get complaints anymore about not being responsive to their needs.
What's my experience with pricing, setup cost, and licensing?
I can't really comment on pricing because, being in the public sector, we get different pricing to what is out there in the world.
But in terms of approach, size it on what your minimum would need to be and then add additional licensing as you need it, rather than trying to go too big, too quickly. The whole point of Nutanix software is that you can grow and size the estate, rather than going instantly to a monolithic solution from day one.
Which other solutions did I evaluate?
We didn't look at other solutions. We already had Nutanix to provide some research compute for other things, so we went with Calm in addition to the suite that we had at the time.
What other advice do I have?
The biggest lesson I've learned using this solution is how easy it is to empower users to achieve what they need to achieve. Without this, it would be very hard to build the trust up and allow our academics to do what they need to do.
In our case, Calm doesn't help us to implement standardization across our organization because the research is usually quite specific. The types of VMs that they would spin up would all be slightly different. Some might have much bigger storage requirements, some might have higher RAM requirements, and some might need to be quite low compute but for longer periods. It does tend to vary quite a lot. But on the flip side, it allows them to all work the same way so they're not going off and burning money in public cloud environments.
When we first got it, it probably would have been a five out of 10 because it wasn't the easiest to build the initial blueprints. Now, we're certainly up to an eight. There's always room for improvement with something like this.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Buyer's Guide
Nutanix Cloud Manager (NCM)
September 2025

Learn what your peers think about Nutanix Cloud Manager (NCM). Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
869,883 professionals have used our research since 2012.
IT Systems Technical Specialist at a government with 51-200 employees
Lets us manage multiple Clusters through a single interface
Pros and Cons
- "The 1-Click Centralized Upgrades are really nice. When you go in and want to upgrade your Cluster, you just click a button and everything will upgrade. You don't have to go to each individual server to do the upgrades."
- "In the first couple of months of deploying Nutanix, we had an issue with certain nodes that were rebooting automatically. Nothing went down, but it was concerning. Within a week of having the problem, we had a dedicated support person who worked with us for about a month and a half while they found the bug and developed a new patch for it. We tested it for them, then once it was working, everything was good."
What is our primary use case?
Prism Pro lets us manage multiple Nutanix Clusters through a single interface. I can view all the alerts or health of each Cluster from one website instead of going to each one individually.
How has it helped my organization?
When I started with the company, we did not have Nutanix. Within the first six months, we installed Nutanix software and Prism Pro. In the very beginning of the first six months, I was working a lot of overtime, having to fix a lot of things. I don't have a lot of overtime anymore. I don't have the nights and weekends that I used to because of all the time savings the solution has given me.
We use the solution’s machine learning algorithms for things like predictive capacity planning or other functions. This shows us what our capacity is, where it's going, and what trend it has been on. Thus, we can decide whether we need to purchase it next year.
What is most valuable?
The Pro license gives us Capacity Behavior Analytics. This feature lets you see what your capacity is and what you're using in your Cluster. It predicts what it's going to look like in a few months. You can forecast if you need more infrastructure. It sees how much your environment's growing and helps with the sizing of VMs to meet your workload growth.
The 1-Click Centralized Upgrades are really nice. When you go in and want to upgrade your Cluster, you just click a button and everything will upgrade. You don't have to go to each individual server to do the upgrades.
These features save time. They give us insight into what our data is doing and what we need to do to ensure it's running properly.
It is very intuitive and easy to use. It just makes sense. You don't have to look around for a lot of things. The things that you will be using are just there. Everything is on one screen. You can click through to go where you want to go, but there are not a million buttons that you have to figure out (where to go for what).
We use the solution’s X-Play automation feature. The anomaly detection is nice, as it give us insight into things that are anomalies. We can then take corrective actions on them. Its codeless approach to automation is good because I don't like to code. It's point and click, which is nice. It sets up your automation without having to do any coding.
X-Play has a page that provide us with a single tool for monitoring automation. This page is where I go if I need to set up automation or check if something needs to be done.
What needs improvement?
Pricing could be worked on a bit. I feel that when I talk to people about it who have looked into Nutanix, they say, "Well, it's pretty expensive compared to the other thing I was looking at." I tell them it's worth it.
I would also recommend getting the word out. I still talk to a lot of people about the solution in the industry. They are not aware of it, and say, "What is that?"
For how long have I used the solution?
About five years.
What do I think about the stability of the solution?
The stability is great. I haven't had it go down on me, so I haven't really had any issues with Prism Pro. We've had some hardware issues, but the way that Nutanix has their software setup, it doesn't have downtime to the end user and the VMs don't go down. Everything just keeps working.
I do the deployment and maintenance for this solution.
What do I think about the scalability of the solution?
We have been adding a server per year. We have gotten to the point where we will be taking out a server and adding a server, so we're in the sweet spot right now. It's been great. It's not like other solutions where you buy it all upfront, then by the time you need more, you have to replace the whole thing. With this solution, I can easily just add some capacity or CPU by adding another node.
We have 150 VMs across four Clusters with 18 nodes. We are utilizing the solution at 100 percent.
We are not a huge company so we probably have two users: a system administrator (me) and my networking guy. The help desk doesn't even need to get in it, so they don't use it.
How are customer service and technical support?
It is the best support that I have ever dealt with. They're knowledgeable and have always been great, easy, and accommodating to work with, e.g., in the first couple of months of deploying Nutanix, we had an issue with certain nodes that were rebooting automatically. Nothing went down, but it was concerning. Within a week of having the problem, we had a dedicated support person who worked with us for about a month and a half while they found the bug and developed a new patch for it. We tested it for them, then once it was working, everything was good. About a month later, the head of the support team down in North Carolina came out to visit us just to make sure everything was okay.
Which solution did I use previously and why did I switch?
We had IBM and Dell EMC storage before, but both of them have their own interfaces, so there were two or three things that I had to look at. With this solution, since we have Nutanix, it's just one. That makes it a lot easier.
At my previous job, I used Cisco UCS and NetApp storage.
How was the initial setup?
The initial setup was very easy. You just click a button, and it will set up your Prism Pro VM that runs. Installing the Nutanix platform from the beginning was amazingly easy. At my old job, we just installed new hardware, and that took about a month. Nutanix took four hours, so it was a huge difference.
What about the implementation team?
We talked the implementation over with the vendor when we were ordering. A couple guys came onsite to help us. It was very simple. The Nutanix guys were great. Any little problem that we would run into was fixed in a minute, then we just rolled through it. That's why the implementation was so quick.
What was our ROI?
We have seen ROI with Nutanix. We have more reliability than what we had before. We used to have outages all the time where I would be working overtime, and that costs money.
What's my experience with pricing, setup cost, and licensing?
Some people say that Nutanix is a bit more expensive. However, when we were looking at Nutanix versus Cisco and NetApp before deploying this solution, the prices were very similar. Being a government entity, we got a bit more of a discount on Nutanix so it was a bit cheaper. The time savings after the fact has been really worth it.
Prism Pro is a license that we have on all of our products for Nutanix. It gives us a bunch of different new features.
Prism Pro is a bit more upfront. It costs a bit more for some of the features that you get. We have four Clusters, and two of them don't have Prism Pro because they weren't even available with what we bought. Those two Clusters also run well, but they don't have all the features.
Which other solutions did I evaluate?
When I started, we were looking at Nutanix, but also at NetApp and Cisco, which is what I had just come from and done a new installation. I was pushing for that. However, when I saw the presentation from Nutanix, I was like, "Well, this is how it just should work. Let's give it a try." It's not easy running the whole thing by myself in a normal situation, but with Nutanix, it lets me do that because I don't have to worry about all the little bits and pieces. It's just one interface which is easy to manage.
From my previous experience, I worked with Cisco and NetApp, where Cisco was the servers and NetApp was the storage. I transitioned into just doing storage and did storage all day, every day at my old job. I moved things around trying to make space for this, that, or someone wanting to put something where we didn't have space. I would have to move all types of stuff. It was a big pain. When I came to my new job, and we started Nutanix, you don't have to do any of that. There isn't anything I almost ever do with storage unless I'm adding a new node. It's all shared in one giant pool of storage. This saves so much time. It's like, "Why was the other company doing it that way?" It doesn't make any sense and was a pain.
What other advice do I have?
You have to at least look at this solution. Once you do, you will buy it. All my old colleagues that have moved onto different jobs too, and I always tell them about it.
They are always expanding what they have and what they are offering.
It can do a bunch of other things that we don't use yet, but are thinking about.
Biggest lesson learnt: IT doesn't have to be super complicated.
I would rate Prism Pro as a 10 (out of 10).
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Infrastructure IT Analyst at Mercedes-Benz do Brasil Ltda.
Manages multiple clusters from a single point which saves time
Pros and Cons
- "The tool's management for clusters is amazing and simple. It's quite simple to use it daily. With 1-click centralized upgrades, I can update my entire cluster using the data tech software from a single point in an easy way. It shows me that I have an update, then I just apply it, wait a few minutes, and all of the clusters are updated. It doesn't matter if it's a software update or something like bills. Everything is done from one central point. Also, the dashboard are really good. We have some relevant formations where I can see my cluster's CPU age, memory age, virtual machines, etc. All information can be viewed in an easy way, which provides me a cloud-like experience on an on-prem solution."
- "It could maybe have better documentation. Nutanix does have really good documentation, but it could have more details in the future."
What is our primary use case?
It is to manage all my clusters. I have nine nodes, splitting six nodes on one side and three nodes on the another side. Prism Pro is the center to manage the whole cluster.
We have a nine node clusters. All machines are NXs from Nutanix. Our environment runs new development tools, like GitLab. DevOps are running inside of Nutanix and a few other systems. We are using Nutanix for new stuff to implement and test new technologies, such as DevOps, Kubernetes, Dockers, and Hadoop (in a few of the clusters for big data).
I am using the latest version.
How has it helped my organization?
Prism Pro can do everything that I need to manage my machines. I can manage my storage, priorities, and higher operations.
What is most valuable?
- The update for all clusters
- The Kubernetes solution for Nutanix
- Calm is a good tool for deploying critical blueprints.
All these tools are managed by Prism Pro. With Prism Pro, you have the scripting tool where all functions are available through the interface and 1-click centralized upgrades. Though, you can do the same things by programming.
The tool's management for clusters is amazing and simple. It's quite simple to use it daily. With 1-click centralized upgrades, I can update my entire cluster using the data tech software from a single point in an easy way. It shows me that I have an update, then I just apply it, wait a few minutes, and all of the clusters are updated. It doesn't matter if it's a software update or something like bills. Everything is done from one central point. Also, the dashboard are really good. We have some relevant formations where I can see my cluster's CPU age, memory age, virtual machines, etc. All information can be viewed in an easy way, which provides me a cloud-like experience on an on-prem solution.
The dashboards also let me see the efficiency of my virtual machines, e.g., I can set it for a reminder to show me if there are any machines that are overprovisioned or constrained, then I can adjust the machines. In addition, I can create new virtual machines on any clusters from a single point of access. It's a pretty cool tool.
The interface is nice and simple. When the guys did the implementation, they told me, "They will walk me through on the solution and explain most of the important configuration tools." After that, I learned Prism Pro by myself. I never did a training or anything else. When the techs provide a new update, I take a look and see what's new. Sometimes I watch YouTube video from Nutanix with the new features, but it is really simple.
What needs improvement?
For now, my biggest problem in our corporation is the Nutanix hypervisor (AOS) is not fully operational for some things. We are only allowed to use VMware, but I use AOS. I think the Prism Center needs to include more functions. I know that they're including Nutanix Era, which is the database management and disaster recovery tools. I think that Era should include everything on a single tool where you can manage everything you need inside your organization.
It could maybe have better documentation. Nutanix does have really good documentation, but it could have more details in the future.
For how long have I used the solution?
Since 2018.
What do I think about the stability of the solution?
It's really stable. In two years, I never have had a problem with Prism Pro.
I do the maintenance.
What do I think about the scalability of the solution?
It can grow with my environment. With Prism Pro, it manages your entire Nutanix cluster. If I add more clusters onto that, I can manage it from the Prism Center, I just need to redistribute the cluster, then I can manage it like it's one machine. It doesn't matter if I have two or 100 clusters, I can manage it from a single point, which is good. This saves me time because if I need to update (for example), I can update a lot of machines from 1-click. Then, it will go on each machine of the clusters and update them. I am saving at least 40 percent of my time managing multiple clusters from a single point.
I am using the solution’s machine learning algorithms for things like predictive capacity planning or other functions but I already sp;have good capacity inside of my cluster. I think if I create new machines, it is really good but I am not using it so much. I have enough capacity at the moment. For the tools on Prism, I'm not planning to create so many machines. However, I already do use the tool and the predictions are really amazing. It is really helpful for planning in advance (e.g., six months, one year, or two years) the capacity for the cluster. I can estimate what will be the capacity of my cluster. For example, if I am a planning for one year to create 20 machines with a specific size, the machine learning algorithms can show me if I have enough capacity on the cluster to do that or if I need to expand the cluster.
Between my colleagues from the operations team and me, there are around six people using it. I'm the owner of the contract for this company as the infrastructure architect. The other five guys are Linux and Windows administrators.
How are customer service and technical support?
The support quality for Nutanix is unbelievable. The normal way support works from some other vendors: If I open a web ticket, then I need to wait three to four hours for a first contact from the company. Normally, this contact will ask me, "What is my problem," and try to direct me to the right person, then need to wait more. A few times, an engineer talked with me and acted on the solution. However, with Nutanix, I open a ticket, and in five minutes, I am talking with an engineer who can solve my problem.
It is a really good experience to call Nutanix support via the phone. E.g., I explained a problem that I was having, and they told me, "I don't know so much about this problem, but my colleague at my side does know it. Just a minute." They transferred the call to the guy, whom I talked to and he help me. When they are going to end the call, they only ask for my serial number of my cluster to open a ticket. This is just to register the case. Before this, I had never seen a company where you call, get the support, and after that, they create a ticket for you. Normally, with companies, you need to call to a call center who registers the calls, then sends them to the engineer. When you call to Nutanix, you talk with the engineer.
Which solution did I use previously and why did I switch?
We are still using VMware vCenter for virtualization management. Unfortunately, many systems are managed by my colleagues from Germany, and we're located in Brazil.
We brought on Nutanix because we were looking to improve our environment and boost its speed. We were also looking for a new solution/tool. We trust Nutanix, and especially like the cloud-like solution for on-prem. We have been happy with them.
How was the initial setup?
It was really simple for me. When I purchased the hardware, I also asked for an implementation. I followed the implementation with the guys. It was one to two days. When we deployed the machines we needed to do some updates, after that the configuration was quite simple and fast.
For deployment, we needed to install the hardware, do the start up, connect all the cables, and build the network, then install the Prism Pro and all the software. This took two days for us to unpack and put in the rack.
Our implementation strategy was to install the rack and configure the system, then when it was up and running, deploy the machines. It all worked and was really amazing.
What about the implementation team?
Two guys from the vendor did the installation. I used a third-party integrator, Servex (a Brazilian reseller/partner of Nutanix), to implement Prism Pro for me because because they have some configurations hided in Nutanix. They configure every piece of the driver, etc. I preferred that a third-party company do the implementation for me and I just follow up on all the activities.
Our experience with Servex was really good. Those guys really know the product and tools. The implementation went well.
We needed to install the hardware in two data centers. We installed in one location, then went to another location for install. However, this was a fast implementation.
What was our ROI?
I haven't fully recovered my investment.
What's my experience with pricing, setup cost, and licensing?
If you compare a three layer solution, server, cell network, and storage to Nutanix, the prices are quite similar. However, if you take a look at the whole environment including the management, Nutanix has a better cost when compared with other solutions, especially because it's hardware.
Nutanix has good central management tools where one guy can manage the entire system. Looking at other systems, I need a guy to manage the servers and another guy to manage the cell network and storage. I need a bigger team for other solutions compared to Nutanix where I can use a small team and reduce my operations to manage the cluster. Sometimes what you hear with this solution is, "It is so expensive," but the cost and benefits that Nutanix has inside are really good.
Which other solutions did I evaluate?
When I purchased the cluster, I could use the Nutanix hardware or purchase Dell EMC hardware using Nutanix software. However, when I purchased Dell EMC hardware in the past, if I needed some support, first I would need to call to Dell EMC and they would need to see if it's a hardware or software problem. If it's a software, then the issue is for Nutanix to resolve. This is the reason that when I purchased the solution, I purchased the hardware from Nutanix. I wanted to have the full support experience from Nutanix. I have been really happy with them.
I did a small evaluation of HPE SimpliVity and Dell EMC VxBlock, but I did not like these two tools. I preferred Nutanix because the scalability is better than the other two solution. It also has a better hardware solution that is simpler to use.
While I know that VMware has some hyperconversion tools like Nutanix, the problem is the licensing cost for VMware. For a hyperconversion system, Nutanix has a better solution than VMware, especially if you take a look at the costs.
What other advice do I have?
I only use the Calm automation feature where I can create machines, but only inside my clusters. Its codeless approach to automation is amazing and good. It does some automated tasks on drag and drops. It also provides you the power to adjust scripts and the code so you can do more than the basics. Specifically in Calm, admins can confidently set up automation rules. In the Prism Pro, we have the CLI tool where you can deploy a machine and administration cluster over command line. Basically, you can create your automations on your own without using a DB. This provides us with a single tool for monitoring automation.
I would rate this solution as a 10 (out of 10). I really love this solution. It is excellent.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
System Engineer at a non-tech company with 10,001+ employees
Helps us react faster to changing business needs by deploying a server with just a few clicks
Pros and Cons
- "The solution's support for scripts... has reduced the man-hours it takes to deploy and support applications because we don't have to rewrite all the scripts."
- "There is room for improvement in making the solution easier still. If you don't know Calm, it's not so easy to use... It is a really good solution for doing simple tasks, but it's not a good solution for complex tasks."
What is our primary use case?
We are using Calm to deploy a new server. We have four blueprints: the first one is to bring the network; the second one is to configure the elements; the third and the fourth ones are for deploying new servers.
How has it helped my organization?
We save a lot of time with Calm. It has enabled our company to develop and deploy applications faster and it has reduced the time it takes us to QA applications. In addition, the solution's support for scripts, API, and domain specific language, has reduced the man-hours it takes to deploy and support applications because we don't have to rewrite all the scripts.
It also helps us react faster to the changing needs of our business because we can deploy another server easily, with just a few clicks.
Also, all of the deployments are exactly the same. We have exactly the same clusters deployed in each of our environments.
The time savings and uniformity are the two main advantages for us.
What is most valuable?
We use the solution's support for scripts, API, and domain specific language.
What needs improvement?
There is room for improvement in making the solution easier still. If you don't know Calm, it's not so easy to use. Blueprint repositories are not all in the same place. Sometimes they are in the Marketplace, sometimes they are on the cluster. And from start to finish, it's not so easy to create a blueprint.
For how long have I used the solution?
I have been using Nutanix Calm since January of 2019, so well over a year.
What do I think about the stability of the solution?
The stability, now, is okay, but in the past it was awful, due to both our environment and the solution.
How are customer service and technical support?
The support for Calm is really excellent.
How was the initial setup?
To me, the initial setup was complex. The way we are using it, it was not easy to do what we need to do. The deployment took us about two hours.
What about the implementation team?
We used an integrator, SCC, for the deployment. Our experience with them was quite good.
What other advice do I have?
For standard use it is quite easy to use, but for more complex tasks it's definitely more complex to use. An example of a simple task is deploying a new server, while a complex task would be configuring a bucket or another repository. Overall, it's easy to use.
You need to have a clear idea of what you are doing before creating blueprints in Calm. It is a really good solution for doing simple tasks, but it's not a good solution for complex tasks. But it can definitely save you a lot of time.
In terms of the solution's abilities when it comes to team collaboration, our team is really small; we are three people. It's quite easy for us to communicate and to tell each other what we are doing.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Head of IT Infrastructure Provisioning Division at a financial services firm with 501-1,000 employees
An affordable product with lots of helpful features and a user-friendly interface
Pros and Cons
- "Nutanix Cloud Manager is a lot easier to set up compared to other products."
- "The solution should introduce more automation features."
What is our primary use case?
We use the solution in our production environment and test environment.
What is most valuable?
The product is very easy to learn. It has a very user-friendly interface. The technical features of the product are very valuable for us.
What needs improvement?
The solution should introduce more automation features.
For how long have I used the solution?
I have been using the solution for two years.
What do I think about the stability of the solution?
The solution is stable. We did not face any downtime.
Which solution did I use previously and why did I switch?
We were using another software with a poor interface and faced some difficulties. Switching to Nutanix Cloud Manager was very valuable because it saved us time and money. Our administrators also say that the product is very easy to use. We get all the features we need in one product.
How was the initial setup?
Nutanix Cloud Manager is a lot easier to set up compared to other products.
What's my experience with pricing, setup cost, and licensing?
The product is very cheap.
What other advice do I have?
We are currently constructing a new building with a new data center. We plan to use Nutanix for our new infrastructure, which will be complete by 2025.
We use automation to create virtual machines for CIS Benchmarks for our servers, which is mandatory for banking systems. The product has a lot of helpful features for creating servers. The tool can handle our current automation, which has helped us.
Overall, I rate the solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Science and Technology Analyst at a government with 11-50 employees
A private cloud management tool with an easy setup phase and good customer support
Pros and Cons
- "The solution is very stable...Customer support is very good."
- "The pricing of the solution is an area of concern that needs improvement."
What is our primary use case?
We use the solution as a private cloud management tool in our company.
What is most valuable?
We create some VMs using Nutanix Cloud Manager Self-Service. The solution's simplicity to use and its configurable features are some of the solution's valuable parts.
What needs improvement?
I am very satisfied with the solution. The pricing of the solution is an area of concern that needs improvement.
For how long have I used the solution?
I have experience and work with products from Nutanix. I have worked on the solution for three years. I am a customer of Nutanix.
What do I think about the stability of the solution?
The solution is very stable. I mean, we don't have problems using the solution.
What do I think about the scalability of the solution?
I'm very satisfied with the product's scalability since it's very good.
How are customer service and support?
Customer support is very good. For everything we need, we call the support, and they work together with us to solve the issue and find a solution quickly. I rate the technical support a ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
It's simple and not complex to do the first setup. For deployment, around four people who were from a technical background, who knew how to operate the system, were required. For the maintenance of the product, four people are required.
What's my experience with pricing, setup cost, and licensing?
On a scale from one to ten, if one is a low price and ten is a high price, I rate the solution's pricing a six.
What other advice do I have?
Overall, I rate the solution a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Data Center Engineering at Corporación Nacional de Telecomunicaciones
Provides a powerful set of administrative tools with an intuitive interface
Pros and Cons
- "The administration components are the most useful since, with them, we have been able to win and perform preventive measures in the administration of the hyper-converged Nutanix infrastructure."
- "We would like to be able to provision virtual machines at the computing level, as that would give us an added value against the competition."
What is our primary use case?
Our primary use case is cloud computing for government clients of the territory, which has all its services in the cloud.
How has it helped my organization?
So far, the level of performance in each client has been satisfactory. This has helped to earn our organization a high reputation, with thanks to the service provided. Being a hyper-converged infrastructure and market leader, we can have many benefits and a lot of return on investment.
The main benefit is to improve and increase the portfolio of products in the Corporation. The slogan of our cloud is hyper convergent, and the results have been satisfactory.
What is most valuable?
The administration components are the most useful since, with them, we have been able to win and perform preventive measures in the administration of the hyper-converged Nutanix infrastructure.
It has a very useful and intuitive interface. Administrators trust it to perform preventive diagnoses on the platform, which helps in the administration of the infrastructure. We have been able to gain a lot of experience in all aspects of administration, which has made us a competitive organization in the Cloud Computing market.
All of the tools that Nutanix brings have supported us to improve the service provided to our customers.
The most innovative part of the platform is the set of predictive monitoring tools. They help IT administrators in preventive monitoring and as a service in Cloud Computing services.
What needs improvement?
We would like to be able to provision virtual machines at the computing level, as that would give us an added value against the competition. Being an infrastructure free of licensing and being able to count on the over-provisioning of resources would be helpful.
For how long have I used the solution?
We have been using Nutanix Prism Pro for about five years.
What do I think about the stability of the solution?
This product is highly stable.
What do I think about the scalability of the solution?
The scalability is high.
What was our ROI?
The Prims Pro tool, being free, improves the ROI in the organization. The most important thing is to have a return on investment, which we have achieved. We have also gained prestige in the face of the competition, and we hope to continue growing in infrastructure.
Which other solutions did I evaluate?
We evaluated other products before settling on this product. It really has its qualities and as a service provider, we have been able to compare it with other infrastructure and we have seen that it wins in all aspects.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: September 2025
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