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Director of IT at RISE, Inc.
Real User
Streamlines administration of our virtual environment, enabling us to look at anything from VM performance down to our DR
Pros and Cons
  • "The most valuable feature is definitely the disaster recovery portion, which they call Xi Leap. It's included in the licensing. Before, we were on a solution that charged extra for DR software. And with Prism Pro, not only can we manage all of our other infrastructure in addition to our DR, in the same console, but we can set up recovery points. We can also set up scripts to run, so it gives us everything we need to have a solid DR plan in place."
  • "The machine learning can be improved. There are a lot of false positives at times. For example, I'm actually looking at some alerts right now, that some service was restarted multiple times. It is like the same alert, spammed over and over again. But really, it turns out that that event didn't happen."

What is our primary use case?

One of the use cases is that we do site-to-site replication, DR. Everything is controlled through Prism Pro: DR replication, runbooks, retention policies. We also use some of the playbooks for automated actions.

How has it helped my organization?

Administration of our virtual environment has been streamlined. We can go to Prism Pro and look at anything from VM performance down to our DR. We can customize dashboards to get what we want to look at on a daily basis, all in one place. We've put some of the critical things on the custom dashboard like disk latency performance. It's like a one-stop shop to manage our entire infrastructure. It has cut down on management efforts significantly. It has saved us about eight hours per week.

What is most valuable?

The most valuable feature is definitely the disaster recovery portion, which they call Xi Leap. It's included in the licensing. Before, we were on a solution that charged extra for DR software. And with Prism Pro, not only can we manage all of our other infrastructure in addition to our DR, in the same console, but we can set up recovery points. We can also set up scripts to run, so it gives us everything we need to have a solid DR plan in place.

It's very similar to Prism Element. It's very easy to use. The navigation is all on the left side and it's broken down into categories. It has a fast HTML5 interface, so you don't rely on any Java. Nutanix stays with its one-click mindset on this as well. There are very few clicks to get where you need to go. Overall, it's very easy to use and administer.

Prism Pro comes with capacity planning and runway analytics. We use those features, as well as provisioning and VM analytics that will tell us which virtual machines are using too many resources, or not enough resources, so we can right-size them appropriately. They're definitely very useful. By right-sizing the VMs we're not wasting CPU or RAM. The runway gives us an idea, for our budget year, about whether we might need to add another node to support our capacity. That is all very helpful.

What needs improvement?

The machine learning can be improved. There are a lot of false positives at times. For example, I'm actually looking at some alerts right now, that some service was restarted multiple times. It is like the same alert, spammed over and over again. But really, it turns out that that event didn't happen.

Buyer's Guide
Nutanix Cloud Manager (NCM)
August 2025
Learn what your peers think about Nutanix Cloud Manager (NCM). Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
867,497 professionals have used our research since 2012.

For how long have I used the solution?

We purchased it back in 2015.

What do I think about the stability of the solution?

The stability has been very good. We haven't had any outages or downtime with it. Even after upgrades, it comes right back up. We haven't experienced any issues with reliability or uptime.

What do I think about the scalability of the solution?

It's very scalable. We just have one Prism Pro VM. I know you can scale out the setup where you have multiple Prism Pro instances if you have a bigger environment. Our environment is small so we only needed one Prism Pro instance. That made it simple for us to get it up and going. If you do have multiple instances, they act like a cluster to balance out resources and manage different clusters. You can definitely scale out.

How are customer service and support?

Nutanix's support is well-known and they are really good. We haven't had an issue where they haven't worked with us. We call into an entry-level support and they're very knowledgeable, unlike some other companies you run into where tier-one support can be hit or miss. We've had good luck with them. We've opened over a dozen cases too.

Which solution did I use previously and why did I switch?

Back in the day, we had VMware and they had a similar Java-based interface, but that was five years ago. Our VMware licenses were coming up for renewal and we felt that VMware was too segregated. They were more of a traditional infrastructure where they separate the storage, separate the networks, and separate the hypervisors to manage. Nutanix, being hyper-converged, has everything in one portal.

How was the initial setup?

The initial setup of Prism Pro was straightforward. All you do is click a button in Prism Element and go through a wizard. Give it an IP, it downloads the binaries, and deploys it for you. It's very simple. You just put in the network information for Prism Pro and, within a few clicks, it's done.

It only took about 30 minutes to deploy.

What about the implementation team?

We didn't use a third-party. In our company, in addition to me there are four others who work in Prism Pro. The others include an infrastructure manager and three system administrators.

What was our ROI?

We have seen return on our investment with Prism Pro in terms of man-hours and ease of use. We've drastically reduced the time it takes to perform various functions and to handle management, especially when it comes to DRs. Our savings have mostly been in employee time.

What's my experience with pricing, setup cost, and licensing?

They can be very flexible. Pricing is always negotiable. You really need to analyze if you need the features or not. Do you need Prism Pro or can you get away with the basic Prism? You can also do a test drive of the features through a Nutanix-hosted cluster. So you can try before you buy. Work with your VAR on pricing because they'll be flexible.

Which other solutions did I evaluate?

We looked at SimpliVity. They're now part of HPE, but they were on their own company back then. SimpliVity requires you to have VMware licensing, so you also had to buy VMware. Nutanix has its own built-in hypervisor included. SimpliVity also had a hardware card in their server that could be a single point of failure. Nutanix is mostly software, which pretty much eliminates that failure domain.

What other advice do I have?

Try it for yourself. You can have a PoC where you can have a cluster on your site. There are different avenues to test it out before you move forward.

I think a lot of people get stuck in their ways with VMware or a traditional method. Don't be afraid to try something new. IT is always changing. Technology is getting better.

We're using it very extensively. We deal with all of our management from it. We check on our VM, deploy new VMs, manage reports, manage DR, manage playbooks, and we do our IT as well, for capacity planning and future runway support. We're 100 percent on it. We're completely off VMware, so everything is on Nutanix.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
yender - PeerSpot reviewer
Analista de Servidores at Vocem 2013 Teleservicios S.A.
Real User
Has better platform management cost savings and better control and maintenance of resources
Pros and Cons
  • "In the beginning, I saw the product's user manual, but when installing and managing it in a practical way, I could see that it is very friendly and reliable at the interface level, at the same time very specific, it shows characteristics of the resources never observed at least by me on similar platforms"
  • "I consider it a very complete platform, for now, I believe it is very good. It could be advanced and more updated over time. I would like to see updates like the creation of basic applications for monitoring through tables, telephones, external updates, sending manuals, or informational brochures by mail to go hand in hand with the platform and its updates."

What is our primary use case?

El producto es muy estable, también proporciona una interfaz extremadamente intuitiva, pero al mismo tiempo logra un nivel de control sobre todos los recursos. Tuvimos muchos problemas de monitoreo de plataforma ya que trabajamos con un gran volumen en términos de equipos de servicio, esto se debe a que somos una empresa cuya función principal es proporcionar servicios a los usuarios finales a nivel de soporte, requisitos y fallas. Por lo tanto, es de vital importancia mantener un mejor control de nuestro centro de datos. Una vez más, menciono que es un producto 100% recomendado.

How has it helped my organization?

Como una mejora, me gustaría ver una variedad de idiomas y un poco más simplificado el proceso inicial de conexión de red, a pesar del poco tiempo que tengo administrando esta plataforma en mi organización, considero que realiza el trabajo especificado en el Para los requisitos de la empresa para la que trabajo, también tengo poca experiencia en el área, por lo que recomiendo esta herramienta como el primer paso para un gran nivel tecnológico de conocimiento, mis colegas y yo estamos felices de haber adquirido Prism Pro.

What is most valuable?

Tiene una mejor gestión de la plataforma de ahorro de costos y un mejor control y mantenimiento de los recursos. No puedo pensar en ninguna mejora en este momento, pero el soporte es de primera categoría. Hemos tenido muchos problemas para actualizar desde el principio. Al principio, vi el manual de usuario del producto, pero al instalarlo y administrarlo de una manera práctica, pude ver que es muy amigable y confiable a nivel de interfaz, al mismo tiempo muy específico, muestra características de los recursos nunca observado al menos por mí en plataformas similares

What needs improvement?

Considere que es una plataforma interesante y muy amigable que permite una mayor eficiencia de gestión, permite un mejor escenario de monitoreo. Sin embargo, sabemos que la tecnología avanza día a día, una buena estrategia sería crear una aplicación gratuita, el usuario puede estar aún más interesado en la plataforma, puede controlar el monitoreo a través de teléfonos y enviar manuales o folletos de información por correo para ir a mano junto con la plataforma y sus actualizaciones, además de las actualizaciones realizadas por el monitor en cualquier lugar donde estemos encriptados.

For how long have I used the solution?

He estado usando Nutanix Prism Pro durante seis meses. 

What do I think about the stability of the solution?

La estabilidad es increíble.

What do I think about the scalability of the solution?

I have not used previous solutions

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Nutanix Cloud Manager (NCM)
August 2025
Learn what your peers think about Nutanix Cloud Manager (NCM). Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
867,497 professionals have used our research since 2012.
reviewer1386768 - PeerSpot reviewer
Network Engineer at North Vancouver School District #44
Real User
The Capacity Runway feature analyzes trends from the past and predicts future growth
Pros and Cons
  • "Prism Pro has given us a central administration of our entire virtual environment. Everything can be managed and updated through Prism. Being able to turn features on and off with one slide of the mouse is such a great feature. It allows us to manage storage and containers as well as the actual machines through one pane of glass. No need for any additional software. Pulse is in my opinion is one of the best features. Having the cluster monitor itself and notify support of any issues is a plus plus."
  • "I would like to see a P2V feature like Move or Xtract. The interface for migrating from one VM infrastructure to another is one of the best but going from a physical machine to a Nutanix VM is a bit too challenging."

What is our primary use case?

We leverage virtualization most of all. Prior to this, we had 5 virtual hosts using 4 SANs and dedicated network resources. Our back up solution for this was also a bit clunky as we had to back everything up daily so we had a disaster recovery in the event that we lost a SAN due to hardware failure. Our hardware had aged us and was in need of replacing. Having 4 nodes in our cluster allows us to have replication and if 1 node fails that is no data loss but in an entire san fails that falls into disaster territory

How has it helped my organization?

Prism Pro has given us a central administration of our entire virtual environment. Everything can be managed and updated through Prism. Being able to turn features on and off with one slide of the mouse is such a great feature. It allows us to manage storage and containers as well as the actual machines through one pane of glass. No need for any additional software. Pulse is in my opinion is one of the best features. Having the cluster monitor itself and notify support of any issues is a plus plus. 

What is most valuable?

Customizable Dashboard allows each admin to have things the way they like. Admins can just add the features they use most and remove the ones they don't. Alerts and tasks are easy to see and access.

Capacity Runway which shows us behavior trends. We can analyze trends from the past and predict future growth. It can also address potential capacity issues in the future based on past growth. This also includes the VM behavioral learning engine which allows us to plan for future growth at the single VM level. This is helpful in preventing over or under-provisioned VM's

What needs improvement?

I would like to see a P2V feature like Move or Xtract. The interface for migrating from one VM infrastructure to another is one of the best but going from a physical machine to a Nutanix VM is a bit too challenging. Especially if you are migrating a busy SQL server to Nutanix. No matter how you convert this you will lose transactions done during the actual migration. This can also be a bit challenging when trying to upload the disk images after converting the disks P2V. Uploading is primarily done via a browser. Most browsers cannot upload files in the TB area. There are ways but nothing straight forward. This really needs to be addressed in the future. 

For how long have I used the solution?

I have been using Nutanix Prism Pro for almost three years.

Which solution did I use previously and why did I switch?

We used a different product but the annual was adding up and our equipment was due for replacement. Nutanix was a little expensive for the initial outlay but when added up over a few years in made financial sense.

What's my experience with pricing, setup cost, and licensing?

The only advice I give people is to make sure you understand your support contract with your vender. If you buy direct from Nutanix then you deal direct with Nutanix support. If you buy from a vender such as Dell you must go through Dell support. Then Dell support contacts Nutanix support and it gets a bit messy in my opinion

Which other solutions did I evaluate?

We were a VMware environment and looked at HyperV.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Manager at a tech services company with 10,001+ employees
Real User
Multiple automations and self-explanatory dashboards have enabled the overall operations load on my team to come down considerably
Pros and Cons
  • "Moreover, the deployment process was so easy and smooth that post rack and stack and management IP configuration, it just took less than 2 days to configure the cluster of 40 nodes, upgrade the firmware, create file service and VM space and integrate with our infrastructure."
  • "It will be better if they can extend this to non-AHV hypervisors and also non-Nutanix clusters so that people who need this feature but can not goto HCI currently can make use of this product."

What is our primary use case?

We have two different clusters in the environment one is an all flash cluster of 40 nodes and other one is a hybrid cluster of 4 nodes and are on the way to introduce another all flash cluster of 9 nodes in the environment. All the clusters have VMs as well as file servers hosted in them. 

Managing multiple clusters with mix of VMs and file servers by logging into multiple console will lead to additional operations overhead and also can cause delay in incident resolution as operations team will have to login to particular management console and carry out the remediation activities. 

How has it helped my organization?

First of all, the product is very stable. We did not see any breakages happen due to product misbehavior.

Thanks to multiple automations and self-explanatory dashboards, the overall operations load on my team has come down considerably. On top of this, since we are utilizing the Files feature also from both of our clusters, it is easing out the management overhead in that layer as well. 

Though the console is highly sensitive about any small alerts, which makes the dashboard through many alerts even for one single issue with the server, network, or connectivity, it is always better to have alerts even for small things than having no alert at all. 

One more thing to notice is the strong customer support team that Nutanix has. In the initial days when we were not familiar with this technology, we had raised many support requests and they helped us with all of them with outputting them into non-an issue buckets which we have seen many large enterprises do.

What is most valuable?

Reporting features in the console is so self-explanatory that even a non-IT person in the office can also understand it. Our finance users have access to this console and they will get the consumption details without having any dependency on us. Also, this dashboard is extended to our NOC team who will be able to interpret the alerts and decide on what to inform us whenever an alert pops up.

Moreover, the deployment process was so easy and smooth that post rack and stack and management IP configuration, it just took less than 2 days to configure the cluster of 40 nodes, upgrade the firmware, create file service and VM space and integrate with our infrastructure.

What needs improvement?

From an AHV point of view, I look for the feature of setting a limit for the memory allocation for individual VMs. This will help in providing higher memory to VMs for users who always ask or more and more memory but end us not using it causing other needy to be deprived of it. It will be better if they can extend this to non-AHV hypervisors and also non-Nutanix clusters so that people who need this feature but can not goto HCI currently can make use of this product. 

Also, I believe they should take a relook into their licensing model to adopt to the current situation.

For how long have I used the solution?

We have been using this from last 1 year.

What do I think about the stability of the solution?

From my past 1 year experience I can say that the product is very stable.

What do I think about the scalability of the solution?

I would recommend keeping the cluster to smaller number of members which will help in faster maintenance and upgradation activities.

Which solution did I use previously and why did I switch?

We use VMware in 3 tier architecture deployments. This was the first HCI deployment in our department.

How was the initial setup?

It took less than 2 days to setup the cluster of 40 nodes. So need not say anything separately about the ease of deployment.

What about the implementation team?

We took Lenovo professional services team support for this deployment and they are good at it.

What was our ROI?

1 year is too short term to recover the ROI.

What's my experience with pricing, setup cost, and licensing?

This will be a better fit in the age of hybrid cloud and with Nutanix adding more and more products in its offering, soon Nutanix will become a complete package to run IT. So it will be easy to scale and add modules as and when needed.

Which other solutions did I evaluate?

We evaluated Horizon, Cisco Hyperflex along with Nutanix.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1386585 - PeerSpot reviewer
Implementation Manager at Ruffalo Noel Levitz
Real User
Has enabled us to easily manage multiple clusters in multiple locations
Pros and Cons
  • "It has allowed us to easily manage multiple clusters in multiple locations through Prism. We have multiple sites that we use to manage and run VMware at which could be a bit cumbersome with Vsphere. Since we made the migration to Nutanix we now only have active servers at three locations, and we can manage them through Prism Central with ease."
  • "We have had our fair share of issues while upgrading early on, but the process now is working flawlessly."

What is our primary use case?

We are currently running a pair of production at both our home office and our DR center as well as a dev cluster. Between our prod/dev/fileshare we are now running around 32ish total nodes, and we have only had one drive failure in 4-5 years of running. The level of support that Nutanix provides and the timely response is another great attribute of Nutanix. We now are sitting right where we need to in regards to sizing, function, and design to fit our organization. We will continue to evolve and build with Nutanix.

How has it helped my organization?

It has allowed us to easily manage multiple clusters in multiple locations through Prism. We have multiple sites that we use to manage and run VMware at which could be a bit cumbersome with Vsphere. Since we made the migration to Nutanix we now only have active servers at three locations, and we can manage them through Prism Central with ease. If you can't see information in one spot you are going to overlook something that might fail, but with Prism we don't have that issue.                                 

What is most valuable?

The one-click upgrades and single-window management through Prism are the two greatest advantages for us.                                                                                                                

What needs improvement?

I can't think of any improvements at this time, but the support is top-notch. We have had our fair share of issues while upgrading early on, but the process now is working flawlessly. Between the initial POC to rolling it into production, everything has been smooth, and we have also added ABS & AFS to our infrastructure as well.                                                        

For how long have I used the solution?

We have been running Nutanix Prism Pro for about four years now.

What do I think about the stability of the solution?

Stability is not going to be matched by anything else on the market.

What do I think about the scalability of the solution?

Extremely easy to add nodes to the clusters.

Which solution did I use previously and why did I switch?

We wanted away from the licensing cost from VMware.

What's my experience with pricing, setup cost, and licensing?

Be prepared to have time on your hands after deployment.

Which other solutions did I evaluate?

Just a POC with Nutanix.

What other advice do I have?

None at this time.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
IT Administrator and Sr. VMware Engineer at a retailer with 501-1,000 employees
Real User
Offers an extremely intuitive interface, but at the same time it manages to offer a level of control over all the underlying infrastructure that no other product provides
Pros and Cons
  • "One of the great advantages is that it offers an extremely intuitive interface, but at the same time it manages to offer a level of control over all the underlying infrastructure that no other product provides. Options like One-CLick Update make the tool worthwhile on its own, as well as detailed performance metrics for each component in real time."
  • "Perhaps the only point I see as an improvement would be the support of multiple languages ​​in the environment. One of the few things within which I see an improvement point could be the inclusion of multilanguage in the environment."

What is our primary use case?

I currently use Prism in my work. All of our work is done within this environment as we also use AHV as the primary hypervisor. It was a resounding change since we migrated from vSphere and vCenter as a truly incredible level of simplification is achieved. One of the great advantages of Prism is its vision at a glance of our entire environment, be it a cluster of three or four nodes or hundreds of them. Finding what you are looking for or visualizing a problem is just a matter of a few clicks, so simple.

How has it helped my organization?

One of the great advantages is that it offers an extremely intuitive interface, but at the same time it manages to offer a level of control over all the underlying infrastructure that no other product provides. Options like One-CLick Update make the tool worthwhile on its own, as well as detailed performance metrics for each component in real-time. Its use is fantastic and managed to improve the response times of our IT department, optimize their tasks, achieve more free time to carry out other tasks, and really focus on what is important in the business. Other solutions spend a lot of time setting up an environment that, like Prism, should include everything you need to operate efficiently.

What is most valuable?

As I mentioned earlier, One-CLick Update, the dynamic monitoring of the entire environment, its simplified search, and all the reporting functions it offers to allow for really complete and neat infrastructure management. All of the additional features included allow for a very advanced level of general understanding. Virtually nothing can escape us working with the tool since every small detail (for example, an IOPS level outside of normal) can be analyzed in detail, generate an automatic report and send it to our team to immediately deal with it.

What needs improvement?

Perhaps the only point I see as an improvement would be the support of multiple languages ​​in the environment. One of the few things within which I see an improvement point could be the inclusion of multilanguage in the environment. Although it is extremely intuitive and everything is seen in a totally clear way, for some people who do not use English as the main language, it would be interesting to achieve a translation. I am not saying that it is in hundreds of languages ​​or alphabets, but if for example Spanish could be used. This would bring advantages to the Spanish-speaking world that is not used to English.

For how long have I used the solution?

I have been using Nutanix Prism Pro for two years.

What do I think about the stability of the solution?

The stability in all Nutanix software is really perfect.

What do I think about the scalability of the solution?

Scalability is one of the intrinsic characteristics of environments. It is a perfect web scale model

How are customer service and technical support?

Technical support is the jewel of Nutanix and its products. There is no other company with this level of response and quality after Apple.

Which solution did I use previously and why did I switch?

We previously used rackable servers and VMware as core software along with vSPhere as hypervisor. We switched to Nutanix hardware and its free, native hypervisor AHV, which is really cool.

How was the initial setup?

The initial configuration of the entire environment and its tools was practically invisible. The learning curve does not exist, literally.

What about the implementation team?

The implementation was in-house. Zero problems

What was our ROI?

In our case, the ROI was only 11 months.

What's my experience with pricing, setup cost, and licensing?

It is essential to take into account the licensing terms. In this regard, Nutanix offers options that allow licensing for much longer terms than the competition and that is a great advantage.

Which other solutions did I evaluate?

Before using this product we evaluated vxRail as a solution, but economic aspects and compatibility problems made us go for Nutanix and its environment.

What other advice do I have?

Undoubtedly a world-class solution in the administration of hyperconverged environments.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sr. Network Systems Administrator at Moda Health
Real User
Top 20
Intelligently optimizes capacity, proactively detects performance anomalies, and enables our Infrastructure team to automate operations tasks with ease and confidence
Pros and Cons
  • "utanix Prism Pro provides robust upgrading Nutanix clusters mechanism that has long been a delightful experience delivered via one-click upgrades. The one-click process hides a lot of complexity by using advanced automation and consumer-grade design experience."
  • "LCM could be our second favorite feature right up there with One-Click Upgrades if it worked as smoothly but We have had a few issues with LCM but those appear to have been related to OEM hardware vendor not in sync with Nutanix software, not sure how this could be improved in the future."

What is our primary use case?

Our organization is utilizing Nutanix Hyperconverged Infrastructure for the majority of our infrastructure applications software, systems software, print processing software, and web application software as well as all of our core it infrastructure applicaitons and processes including alerting, monitoring, logging. Our only exceptions are currently our large data base implementations and our accounting edi batch processing solutions which are said to require ultra low latency and high performance network and storage.

How has it helped my organization?

Nutanix Prism Pro has improved the quality and efficiency of our organization's infrastructure team operations throughout our entire datacenter. Nutanix Prism Pro is powered by machine learning and task automation and it intelligently optimizes capacity, proactively detects performance anomalies, and enables our infrastructure team to automate operations tasks with ease and confidence, recapturing valuable time we can utilize elsewhere within our organization. Traditional Infrastructure Team Operations Management tools were built for traditional static infrastructure. These tools often overwhelm infrastructure teams with overly obnoxious alerts. In dynamic and scalable modern data centers with high performance and diverse workloads, infrastructure teams need simplicity and accuracy to achieve high productivity. Prism Pro automagically mines large volumes of system data to generate actionable insights and enables our infrastructure team to automate remediation of everyday tasks for performance management and capacity optimization.

What is most valuable?

ONE-CLICK UPGRADES! - Nutanix Prism Pro provides robust upgrading Nutanix clusters mechanism that has long been a delightful experience delivered via one-click upgrades. The one-click process hides a lot of complexity by using advanced automation and consumer-grade design experience. Historically, each cluster had to be upgraded one at a time. While the process itself was simple, this constraint still extended the length of time required to complete upgrades for multi-cluster environments.

Advance Search- Nutanix prism Pro offers to search Nutanix infra related entities as a content format. For example, it shows for VMs who is using memory equal to or greater than 10GB,VM memory =< 10GB. This is a very advanced feature that helps to get deeper details of Nutanix cluster entities.

What needs improvement?

The Life Cycle Manager tracks software and firmware versions of all entities in the cluster, integrated both on Prism Element and Prism Central.
LCM consists of a framework and a set of modules for inventory and update.
LCM supports software updates for all platforms that use Nutanix software.
LCM supports firmware updates for specific platforms.
From Prism Element, you can use LCM to update AHV, NCC, Foundation, BIOS, BMC, DATA Drives, HBA Controllers, SATADOMs, and M.2 Drives (G6 and later). From Prism Central, you can update Calm, Epsilon, Karbon, and Objects. When you run a firmware upgrade on multiple nodes, the LCM updates one node at a time to prevent any downtime in your cluster. Before the upgrade starts, all the VMs on that node are migrated to another host and the node enters maintenance mode. Always make sure that your cluster can tolerate a node failure by having the data resiliency status as “OK” in Prism Element.

LCM could be our second favorite feature right up there with One-Click Upgrades if it worked as smoothly but We have had a few issues with LCM but those appear to have been related to OEM hardware vendor not in sync with Nutanix software, not sure how this could be improved in the future.

For how long have I used the solution?

We have been utilizing Nutanix for fifteen months.

What do I think about the stability of the solution?

We have found Nutanix solution to be very stable; we have never experienced any downtime with these solutions and aside from a few LCM hiccoughs we have never had any performance impacts utilizing this solution.

What do I think about the scalability of the solution?

We have found Nutanix solution to be highly scalable; the Shared Nothing Distributed Architecture works well for our implementation.

How are customer service and technical support?

Nutanix support has definitely been best in class there has been more than one occasion where we have contacted for support with an issue and tech/engineer has noted unrelated issues and insisted on resolving either during the session or at our earliest convenience.

Which solution did I use previously and why did I switch?

Previously we utilized traditional hardware-software infrastructure solutions Nutanix is our first hyperconverged infrastructure solution.

How was the initial setup?

I was not involved in the initial rollout of our first cluster sets but continued rollouts of new clusters has been straightforward.

What about the implementation team?

Our implementation efforts have generally been a joint effort between vendor team and our in-house IT personnel the level of expertise has been quite good although there have been some communication breakdowns along the way.

What was our ROI?

Unfortunately I can not provide exact ROI calculations but we continue to invest in converting our traditional infrastructure to Nutanix HCI.

What's my experience with pricing, setup cost, and licensing?

Unless your organizaiton is in a very limited niche don't pay the hypervisor tax it just isn't worth it.

Which other solutions did I evaluate?

I was not involved in the initial shortlisting of HCI vendor solutions.

What other advice do I have?

Our organization has been pleased with the Nutanix HCI solution overall. The majority of our issues have been related to non-Nutanix hardware underlying the entire solutions so if We had it to do over again We would probably choose to go with Nutanix hardware.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1372269 - PeerSpot reviewer
Head of Operations at a university with 1,001-5,000 employees
Real User
one-click self-service means users can serve themselves resources without IT; they have the power in their hands
Pros and Cons
  • "The fact that these are non-technical people — they're experts in their fields but they're definitely not technical — and they can just log in to the portal and select the resource that they believe they need, and manage it themselves, speaks to the ease of use. It shows them their live costs, etc., as they're spending. The fact that they can do that without any problems, or having to engage the IT teams, is a true testament to it. There's no need for any user training at all."
  • "Even though it's a lot easier, it could be a bit slicker for the end-users. The ability to create their own blueprints could be without their having to understand the details of what they're trying to do. If they could just tick this, this, this, and this — whatever they need — and it would go spinning those up, that would be better. Now, we still guide them quite a bit."

What is our primary use case?

We wanted to find a way to start getting our academics used to paying for compute without having to actually pay, but still to do it for real in the cloud. We use the self-service portal within Nutanix for them to deposit some funds, which is a cost charge, not a credit card, and then we say, "Okay, based on that, you have bought X amount of CPUs, Y amount of memory, and Z amount of storage." They can then go in and say, "Okay, well, I know I've got a pool of 10 BCPs for a month. I want to spin up three of them to process this data, which I'll then tear down afterwards."

We use it for our neurological psychology department where they do a lot of brain scans. They want to upload them to a place where they can compute the output of those scans and then they want to tear down their compute afterwards, because they don't need to be running all the time. 

Another area uses it for looking at weather data, which is typically quite a large amount of data. They only need to process once and then they can destroy it because they don't need to look at it again, once they've done analytics on it. 

Those are our typical use cases: to allow our research areas to spin up their resources against a pricing model that they've secured funding for, and not have to engage the IT teams to provide the resources for them. It also allows them not to go beyond their budgets and stay within predefined lanes.

We have it on-premise. We built our own private cloud and we host it on there for our academics to consume and spin up their own resources. We know that we could burst up to Azure, AWS, and GCP, but we don't. We keep it all within our private cloud at the moment.

How has it helped my organization?

It gives the end-users control of what they need. If they have requested a VM with two VCPUs but they actually need four, they have the ability to go in and do that themselves, from the same pool of resources that they've been allocated. It gives them the complete flexibility to do it themselves. If they're working remotely and they access the cluster from, say, Australia on the opposite side of the world from us, to use an extreme example, and they want to do stuff overnight, they don't have to wait for IT to wake up eight o'clock in the morning, or even later. They can do it at whatever time is relevant to them locally.

It's helped us in terms of ease of compliance and simplicity for the researchers in governing their research grants. The grants are usually very strict regarding how money can be spent, to make sure there's no waste allowed and to get the best value out of the grants. Rather than having to spend thousands on something they may only need for very small periods in a month or a year, it allows them to do more research than they could necessarily afford to do if they had to buy the hardware. It really gives them that agility. The capital that the researchers would have had to spend on hardware, to achieve this, is now all part of a central service using hardware that we've already procured.

In addition, because it does allow the end-users to look after their compute themselves, it means that they can work on things together. They don't have to put a request into IT for them to spin up the resource for them. They can dip in, spin it up, and use it straight away, so if they're actually working very closely with somebody, they don't have to wait for IT. That means the collaboration window is going to be a lot slicker. The actual activity can be done at the time it's needed, rather than having to plan way in advance or slow it down because they need some resource and they haven't got the ability to use it. The ultimate message is that they have the power in their hands, which means the collaboration becomes more fluid because they don't need to wait on IT to give them services.

Nutanix Calm's one-click self-service feature means that we don't have to look after it. The end-users can, as I said, serve themselves so they can set the blueprint and spin up some resources. They don't need to wait for IT, which means that we, in IT, can actually focus on adding value by making sure that the clusters are healthy and by looking to help them with some of their requirements. IT doesn't have to be the "organ grinder" and turn that key to keep giving them resources that they need. Because they have that basic control, we can provide them more value.

It allows the research to happen a lot faster, for the researchers to do the work that they need to do and then tear it down. It certainly does support a much faster turnaround time. Typically, in the past, we would allocate up to a week to provide them with a complete resource, depending on what the requirements were and if we had them available or not. With this, it allows them to do it themselves within a matter of minutes. The speed at which they can do research is now a lot greater.

The solution has enabled us to react faster to the changing needs of the organization, absolutely. That's the main incentive.

What is most valuable?

One of the valuable features for us is the ability for people to reserve some resources and then use them as and when they need them, rather than us having to give them those resources as they request them. It's very much aligned things to a cloud mindset before letting them loose with an actual credit card.

The fact that these are non-technical people — they're experts in their fields but they're definitely not technical — and they can just log in to the portal and select the resource that they believe they need, and manage it themselves, speaks to the ease of use. It shows them their live costs, etc., as they're spending. The fact that they can do that without any problems, or having to engage the IT teams, is a true testament to it. There's no need for any user training at all. It wasn't overly easy back in the early days of Calm to use it. It was a bit "hacky" in terms of the way you had to build the blueprints, but now it's a lot easier to use. It's a very "light touch" IT solution for an IT service that we provide.

What needs improvement?

Even though it's a lot easier, it could be a bit slicker for the end-users. The ability to create their own blueprints could be without their having to understand the details of what they're trying to do. If they could just tick this, this, this, and this — whatever they need — and it would go spinning those up, that would be better. Now, we still guide them quite a bit.

For how long have I used the solution?

I've been using Nutanix Calm for about two years now.

What do I think about the stability of the solution?

We haven't had any problems. In two years it's never gone down. Every time we patch it, it patches seamlessly. We've never had any problems with it and we've never had to do anything to try to resolve any problems.

What do I think about the scalability of the solution?

Because it's all based at Nutanix, it's really easy to scale it out. We have increased our capacity on our platform a number of times, and it seamlessly rebalances the clusters as it needs to.

It's purely our researchers who are using it. We don't use it ourselves, as an IT department. We have capacity for 100 active VMs at any time and there are about 300 academics in the department who have access to use it.

How are customer service and technical support?

We haven't used Nutanix technical support for this solution. We have used it for other products, but Calm looks after itself. We have not had any problems with it at all.

Which solution did I use previously and why did I switch?

We didn't have a previous product. We would do it ourselves, which was part of the challenge for us because we couldn't deliver at the speed at which they wanted us to deliver. The researchers were going off and trying to do it themselves within public cloud, and therefore spending and wasting a lot of money which they could have spent in better ways.

We moved to Calm to make it more efficient for the academics. It would give them a bit more power and control, and ultimately we want to be a lot more cloud-orientated. To achieve that, there needs to be a degree of governance. If they are used to that governance in how they operate, then migrating them to a public cloud piece should be easier. They will  be used to being sensible with when their resources are turned on or not.

How was the initial setup?

Everything is very straightforward to set up. It's as few clicks as possible, which works very nicely.

Our deployment was done within about a day. That was two years so it would be hard to put a more specific time on it. It was also a very different product then, as compared to now.

In terms of an implementation strategy, we essentially got the solution because we wanted to help some of the areas that were complaining about our speed of delivery. We only really offered it to those areas. But we've now gone full circle and just committed to some more Calm licenses to grow our capability because of the speed of delivery it gives to our researchers. That's especially true with their being remote. They can then do it all themselves and don't have to engage with IT to help them spin things up. In the past, they just knocked on the door and got some support from the computing team. With people working remotely now, that's obviously a lot harder. It allows us to achieve remote work.

As for maintenance, It's part of the wider stack. When there's an update, we will roll that out. But it's all pretty much one click and away you go. You come back a little bit later and it's done.

What about the implementation team?

We did it ourselves, based on the guidance that they provided to us.

What was our ROI?

We have absolutely seen ROI. It doesn't cost us very much and it makes our academic flows a lot easier and we don't get complaints anymore about not being responsive to their needs.

What's my experience with pricing, setup cost, and licensing?

I can't really comment on pricing because, being in the public sector, we get different pricing to what is out there in the world.

But in terms of approach, size it on what your minimum would need to be and then add additional licensing as you need it, rather than trying to go too big, too quickly. The whole point of Nutanix software is that you can grow and size the estate, rather than going instantly to a monolithic solution from day one.

Which other solutions did I evaluate?

We didn't look at other solutions. We already had Nutanix to provide some research compute for other things, so we went with Calm in addition to the suite that we had at the time.

What other advice do I have?

The biggest lesson I've learned using this solution is how easy it is to empower users to achieve what they need to achieve. Without this, it would be very hard to build the trust up and allow our academics to do what they need to do.

In our case, Calm doesn't help us to implement standardization across our organization because the research is usually quite specific. The types of VMs that they would spin up would all be slightly different. Some might have much bigger storage requirements, some might have higher RAM requirements, and some might need to be quite low compute but for longer periods. It does tend to vary quite a lot. But on the flip side, it allows them to all work the same way so they're not going off and burning money in public cloud environments.

When we first got it, it probably would have been a five out of 10 because it wasn't the easiest to build the initial blueprints. Now, we're certainly up to an eight. There's always room for improvement with something like this.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Buyer's Guide
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Updated: August 2025
Buyer's Guide
Download our free Nutanix Cloud Manager (NCM) Report and get advice and tips from experienced pros sharing their opinions.