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reviewer2183748 - PeerSpot reviewer
Director of Infrastructure at a non-profit with 201-500 employees
Real User
Top 10
Apr 16, 2026
Reasonably priced and saves us time and effort
Pros and Cons
  • "I do a lot of tasks via automation which I previously would have to hire people to do. The solution has helped me to eliminate a lot of low-skilled labor. I can put the money required for this job into other things."
  • "The support provided after office hours could use some improvement."

How has it helped my organization?

I do a lot of tasks via automation which I previously would have to hire people to do. The solution has helped me to eliminate a lot of low-skilled labor. I can put the money required for this job into other things.

What is most valuable?

Getting an update about my clusters is the most valuable feature of the product.

What needs improvement?

The support provided after office hours could use some improvement.

For how long have I used the solution?

I have been using the solution for four years.

Buyer's Guide
Nutanix Cloud Manager (NCM)
April 2026
Learn what your peers think about Nutanix Cloud Manager (NCM). Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
886,976 professionals have used our research since 2012.

What do I think about the stability of the solution?

The product is really stable compared to everything else in my environment. I had one major problem over a five-year period.

What do I think about the scalability of the solution?

I've had no problems with scale, and I keep growing my environment every day.

How are customer service and support?

The support is good.

How was the initial setup?

The initial setup was easy.

What about the implementation team?

We used a combination of our employees and consultants to deploy the solution.

What was our ROI?

Since we are able to automate more, we are able to deploy faster. So customers are happier, and it leads to customer retention.

What's my experience with pricing, setup cost, and licensing?

The solution’s pricing is not outrageous like other products. However, reducing the price would always be useful.

Which other solutions did I evaluate?

I've evaluated options across the board, and Nutanix’s structuring platform has saved me a lot of time and effort. It takes three times more people to do tasks on VMware than Nutanix.

What other advice do I have?

I have different products. It seems like Nutanix is headed toward making things more seamless, which really excites me. I need solutions with improved speed of creating and automating the processes and making them seamless. I need solutions to grab everything from everywhere. NCM is self-sufficient. You don't need to know everything about it. It installs itself, and it takes care of itself. We have used the older versions of the solution too.

The speed of the outcomes is great. I couldn’t be happier. I can deliver to my developers and my end customers faster. Faster outcomes are very important to my organization.

NCM’s built-in playbooks have freed up time for my IT team by 25%. I love that the product allows me to fix things that are broken now and think about the future at the same time. Compared to other products, NCM is much easier to use. I don't need highly trained people to use the solution.


Overall, I rate the product a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Apr 16, 2026
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PeerSpot user
Manager at a tech services company with 10,001+ employees
Real User
Apr 24, 2023
Highly stable and easy to deploy
Pros and Cons
  • "The file server feature in Nutanix is very good, offering a solution-worthy feature that can host files, blocks, and object storage in the same cluster."
  • "The commercialization of their data fiber needs improvement to gain more traction with VMware."

What is our primary use case?

Using Nutanix, we have deployed our on-premise private cloud. We run user-based workloads, corporate application-based workloads, database workloads, and general-purpose workloads.

What is most valuable?

The file server feature in Nutanix is very good. It is one solution-worthy feature, and that was one of the key features why we went with Nutanix. Because in the same cluster, if we are getting files, blocks, as well as object storage, then that will be the best option for them to be hosted in.

What needs improvement?

The main thing Nutanix could improve is to commercialize their data fiber, which they haven't done enough. This could help them gain more traction with VMware. Nutanix is SDS, not a hypervisor like ESXi, so it's not a direct comparison. I would like to have an ESXi alternative that allows me to use it with AWS only, which is equivalent to Visa, so it's not an apples-to-apples comparison.

The migration of VMs across clusters needs improvement, unlike what we have in VMware. I would like to see Nutanix mature its Vmotion capabilities, which are equivalent to VMware's.

For how long have I used the solution?

I've been using this solution for four years. 

What do I think about the stability of the solution?

I would rate stability a nine out of ten. 

What do I think about the scalability of the solution?

I would rate scalability a seven out of ten. 

How are customer service and support?

The customer service and support team is fantastic. 

How would you rate customer service and support?

Positive

How was the initial setup?

After hardware racking, stacking, and firmware upgrading, we were able to get the cluster up and running in two or three days at the most. Once all the prerequisites are met, the deployment process is generally straightforward.

What about the implementation team?

We bought Nutanix/Lenovo HVAC appliances, so the Lenovo P.S. team was present during the installation. 

What's my experience with pricing, setup cost, and licensing?

There are no extra charges as long as we're not scaling beyond the agreed-upon rate.

Which other solutions did I evaluate?

We had VMware installed within our infrastructure. We switched from VMware to Nutanix because Nutanix is pretty simple. We couldn't handle all the extra packages.

What other advice do I have?

I would definitely recommend using the solution. Overall, I would rate the solution an eight out of ten. There are still many areas of improvement in the product. 

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Nutanix Cloud Manager (NCM)
April 2026
Learn what your peers think about Nutanix Cloud Manager (NCM). Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
886,976 professionals have used our research since 2012.
Sr. Network Systems Administrator at Moda Health
Real User
Top 5
Jun 12, 2022
Saves man-hours with excellent speed on outcomes and provides a continuous validation process
Pros and Cons
  • "It's easily expandable storage-wise and compute-wise."
  • "In my more than twenty-five years of experience in the industry, I would say the technical support goes above and beyond any other vendor that I've ever worked with."
  • "There's the split between Prism Central and Prism Element and having to know which interface I need to get into to do certain feature sets or just having to switch between those having all the feature sets available under for some central, area would be my biggest ask. They've been moving towards that more and more."
  • "There's a split between Prism Central and Prism Element and having to know which interface I need to get into to do certain feature sets or just having to switch between them having all the feature sets available would be my biggest ask."

What is our primary use case?

The company went with Nutanix and hyper-converged. Just the sheer number of disparate vendor products and hardware the company had to deal with was a lot. The solution was used for consolidating everything into a much more easily managed payment class. Prism brings it all under one umbrella.

What is most valuable?

Prism Ultimate is where it can't get any better. We've got all the feature sets available.

We use the runbook on occasion and we don't really use a lot of automation.

We did some site migration activities with a large number of guest systems that needed to be relocated, it was pretty convenient. I don't remember experiencing any issues. We did a pretty big data center relocation and we used Nutanix protection domains to do most of that. We ran into a couple of issues outside of any automation and those were just our own configuration issues that we quickly figured out.

The speed of the outcomes we've received using the solution's low-code automation would be as expected. We have no complaints about the processes with Nutanix.

The man-hours saved are pretty important for us. We have a pretty large environment for our team to handle and anywhere we can optimize tasks more efficiently and not have to do them in scheduled maintenance Windows after hours is a big plus.

Monthly, as far as general maintenance, the systems used to have to be babysat by somebody. We save probably twenty to twenty-four hours a month in man-hours, just on being able to schedule and automate a mundane task that used to have to be handled with kid gloves.

As far as maintainability, we do tasks more efficiently and we've saved money. The ability to even just have the built-in monitoring and alerting system that is in the product by default, just by running the infrastructure under, is great. Prism Nutanix saves us quite a bit of effort and time. I don't know if you could really put a number to that time.

We use the solution to manage both Nutanix and VMware infrastructures. We are in the process of progressing towards getting as much as possible off of VMware ESX and onto AHV. We currently have about 70% on Nutanix and the remaining on ESX.

It's great that the solution can manage both of those infrastructures. It's a lot more efficient and convenient to have all of this in one payment class rather than have to monitor two separate infrastructures.

The solution helps provide a continuous validation process and it's pretty impressive. Just what you get by bringing that infrastructure under the umbrella of Prism without having to do any monitoring setup at all, covers more than 90% of what we really need. This feature's effect on our validation time is exceptional. I would say that it probably reduced it by more than half.

The solution is better than expected in terms of helping our team address our current automation needs while planning for future expansion.

Its speed when delivering infrastructure as a service has been good. We haven't had any complaints about the performance or implementation of new systems with this product.

What needs improvement?

We haven’t really gotten into the solution's capacity planning and runway analytics to help forecast storage and compute needs. Since I came in, we have been doing a lot of forklift upgrades and data center relocations. Most of the clusters have been in so much flux that the runway and those estimations haven't been accurate enough simply due to the fact that we pull the carpet out from the data and change the environment so often. Hopefully, once we have one more major cluster to put in, we'll get most of the rest of our PSX environment over. AT that point, those forecastings will be valuable to us. However, our environment and underlying hardware have been in so much flux, that nothing could really give us real accurate forecasting.

There's a split between Prism Central and Prism Element and having to know which interface I need to get into to do certain feature sets or just having to switch between them having all the feature sets available would be my biggest ask. They've been moving towards that more and more.

For how long have I used the solution?

I've been using Nutanix and Prism for nearly five years now. I came in about two years after the implementation started. It's the same product that we've been using for three years, just with a new name. We have been using the Nutanix Cloud Manager version for the past several months.

What do I think about the stability of the solution?

The stability is incredible. We are on Lenovo OEM and the only issues we've experienced since I've been on board for three years, have been related to some Lenovo firmware issues in our environment that would have caused a host outage. We've had other issues with the Nutanix solution, however, those have not impacted production or impacted the host.

What do I think about the scalability of the solution?

The scalability is great. It's easily expandable storage-wise and compute-wise. We can do that comfortably without fear of the impact on production. We do a lot during production hours that used to have to be done outside of production hours on maintenance Windows.

How are customer service and support?

In my more than twenty-five years of experience in the industry, I would say the technical support goes above and beyond any other vendor that I've ever worked with. It's probably one of their strongest points.

There have been multiple times when we've called in about some issue and the techs look into it and ensure that everything else on that cluster is copacetic as well. They won't look just at the problem. They'll say: "Hey, I noticed this, let's take care of that while we're in here." They're not trying to blow you off.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

The company never used a hyper-converged solution like Nutanix previously. There was a traditional three-tier and Nutanix was brought out to consolidate.

I have not used any other solutions like this. This was my first introduction to any type of hyper-converged solution.

How was the initial setup?

I wasn't a part of the initial setup. I came in two years after it was implemented.

The product requires maintenance. In this case, considering the breadth of our implementation, typically it's only one man dedicated for an hour or two a week. This is just to ensure things are kicking off as expected and things have been completed as expected.

Which other solutions did I evaluate?

I know the company was looking at other companies. I don't know which ones, however, as that was all pre my history with the organization. Likely, at that time, Nutanix was probably the best solution available.

What other advice do I have?

I'm a customer and end-user and we're in a long-term stable release. 

There's a lot of naming in Nutanix. There's Prism Element and there's Prism Central. This depends on how wide a view you're taking. We use both here.

Prism Pro and Prism Element are different levels of feature sets in Prism. Ultimate has more features available than Pro has, however, it's the same product overall. Prism Element is tied to a cluster of Nutanix-based systems and Prism Central is a collection of those clusters. That gives a view of the entire environment. We are Prism Ultimate licensed.

We use a private cloud as our environment is all internal to our organization.

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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IT Operations at a engineering company with 5,001-10,000 employees
Real User
Jun 8, 2022
Provides visibility, simplifies operations, and saves time and cost
Pros and Cons
  • "It has been helpful for forecasting and planning. It has also been helpful for analytics. With the help of this solution, we can have a better understanding of how much storage we are utilizing and how many processes are currently in use. Based on this information, we get a better understanding of how much expansion we need going forward, which is very important because ultimately it saves cost. It simplifies operations and helps with more revenue and productivity. It brings stability to our production environment. With the help of forecasting and capacity planning, we can achieve all of our long-term organizational goals."
  • "After using this solution, we have clear-cut savings of more than 40%."
  • "For Nutanix, there are options to go with different types of hardware vendors for using the AOS operating system. We can deploy it on Dell, Lenovo, or IBM servers. If Nutanix had its own server, it would be good."
  • "For Nutanix, there are options to go with different types of hardware vendors for using the AOS operating system. We can deploy it on Dell, Lenovo, or IBM servers. If Nutanix had its own server, it would be good."

What is our primary use case?

Whenever we face any challenges related to the movement of virtual machines from one cluster to another, we are using Prism Pro. It makes our life easy because with the help of the Prism Pro, we can manage the movement of virtual machines between clusters. We can validate and do complete health checks of physical hosts and logical hosts, as well as of the complete compute storage and other components. All those are converged and are a part of a single solution. With the help of Prism Pro, we are able to simplify our operations and administrative tasks.

It is deployed in an on-premises data center. Both data centers have a couple of pairs of clusters, and the clusters are interconnected, just like the data centers are connected. Both clusters are replicated between themselves to have their data synchronized and updated so that in the event of a failure in one of the data centers, the other data center can take over.

How has it helped my organization?

Its top benefits include:

  • Time savings
  • Simplification of operations
  • Environment stability
  • Application accessibility

We can assess the performance and the capabilities of the host. We can initiate sessions, and we can evaluate those sessions with the help of the Prism Pro dashboard, which helps with capacity planning. We can forecast our capacity planning, and we have complete infrastructure visibility through the dashboard to get an understanding of how to utilize our hardware and applications in a better way to gain maximum performance. It helps with ROI and achieving long-term goals. It also increases employee productivity and workforce satisfaction. 

It saves cost. After using this solution, we have clear-cut savings of more than 40%. It also saves time.  We were able to see the results within 45 days from the time of its deployment.

It simplifies the administration and reduces human errors. It simplifies operation by providing a single dashboard. It also encourages the use of more automation.

Its integration with third-party tools is very easy. We have complete visibility. We can very nicely use the solution in our ITSM model. We are using third-party tools from different vendors for more insights, and with the help of automation, we are able to do application optimization, alert optimization, etc.

We are using it to manage VMware and Nutanix. The important part is that we don't have to depend on a multi-vendor management prototype. We can extend support to third-party vendors as well.

It reduces our overall power consumption. We follow the go-green environmental approach. We like to utilize the resources in a more efficient way. With this solution, we are able to save power.

The fact that NCM is sold as one product with multiple tiers is very important for us. A single-vendor solution is easy to manage. A heterogeneous type of environment is very difficult to manage because we require different types of skill sets, and managing the solution becomes more complex.

What is most valuable?

We are using Prism Pro, and the features related to the reporting capabilities, health checks, and automated alerts to Nutanix call-home are very important. We are using it as a management and reporting tool, and we are able to get a complete overview or summarized form of clusters that we are using in the production.

It has been helpful for forecasting and planning. It has also been helpful for analytics. With the help of this solution, we can have a better understanding of how much storage we are utilizing and how many processes are currently in use. Based on this information, we get a better understanding of how much expansion we need going forward, which is very important because ultimately it saves cost. It simplifies operations and helps with more revenue and productivity. It brings stability to our production environment. With the help of forecasting and capacity planning, we can achieve all of our long-term organizational goals. 

It is more cost-centric as compared to other solutions. It provides us with a holistic view of all the applications that we are using, and the most important point is that everything is converged. It is a one-box solution. It fits well with our requirements, and we are happy to have this type of solution in our production environment.

What needs improvement?

For Nutanix, there are options to go with different types of hardware vendors for using the AOS operating system. We can deploy it on Dell, Lenovo, or IBM servers. If Nutanix had its own server, it would be good.

For how long have I used the solution?

We have been using this solution for the last two years. We have been using the Nutanix Cloud Manager version for the past several months.

What do I think about the stability of the solution?

There have been no issues related to its stability. We haven't faced any challenges in our deployed solution. On a periodic basis, we receive notifications from Nutanix about any vulnerabilities. Whenever a vulnerability is identified, we immediately get a notification to apply a patch and fix it. The system is up to date, and there are no vulnerabilities. It is stable, and we haven't faced any challenges in accessing applications. The overall performance related to the CPU memory, IO processes, and storage is at an optimal level, and we don't have any challenges. We are good.

What do I think about the scalability of the solution?

In terms of scalability, it is very flexible. There are no challenges. It is a highly scalable solution, and expansion and migration are very easy. Everything is good.

How are customer service and support?

Their technical support is excellent. If we need any support, they have 24/7/365 support. There are multiple ways to reach the support, and we get immediate assistance. In case of any criticality, they are able to manage the issue. They were able to resolve small, moderate, and high-level issues in a quick manner. We didn't face any issues related to escalations or unavailability with them.

Their knowledge is wonderful. Their technical teams are well-equipped in terms of skills. I would rate them a 10 out of 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before this deployment, we were not using any similar solution.

How was the initial setup?

It was straightforward because there was no migration or extension involved. We were using the solution as a first-time solution. So, everything had to be put in place new, and everything went well. We didn't face any challenges in terms of setup, deployment, and support. The deployment went well in a simplified case-to-case manner, and the operations have been very smooth. It didn't take more than 60 days.

Apart from the post-sales training where our resources got trained by Nutanix, our technical team members are also getting trained on a regular basis. We have regular schedules for technical training of our teams.

What's my experience with pricing, setup cost, and licensing?

Its acquisition and support cost is nominal. It is not too high, and it is not too low. It is within the budget, and there are no issues on that part.

Which other solutions did I evaluate?

We looked at solutions from Cisco, Dell, and Nutanix. That's all. We chose Nutanix because of the cost and also because of the complete package. It included a multi-year support contract, and it is an all-in-one-box type of solution.

It is easy to migrate and expand. Most of the things are web-based. So, it is easy for anyone to understand and stabilize the operations. Our applications ran very well on the platform during the PoC. They are running well now too. These were the factors for using this solution.

This solution is very unique for our office. No other vendor has this type of solution in place, even though they are claiming to have a converged solution. As per our understanding and observation, Nutanix has a unique and excellent solution in place.

What other advice do I have?

I would rate it a 10 out of 10 because everything is stable, and we are able to achieve all of our objectives. We are happy customers.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Marllos Reis - PeerSpot reviewer
IT Manager at Aliansce Sonae Shopping Centers
Real User
Top 20
Apr 16, 2026
Our IT team has been able to focus on best practices by using this solution
Pros and Cons
  • "I like being able to expand my workload with Nutanix Cloud Manager at the best cost."
  • "In Brazil, Nutanix Cloud Manager is not cheap."

What is our primary use case?

I use Nutanix with Citrix. Sometimes, I need to expand the workload.

What is most valuable?

I like being able to expand my workload with Nutanix Cloud Manager at the best cost.

Our IT team has been able to focus on best practices by using Nutanix Cloud Manager's built-in playbooks.

For how long have I used the solution?

I've been using Nutanix Cloud Manager for approximately two years.

What do I think about the stability of the solution?

I have not had any issues with the stability of the solution.

What do I think about the scalability of the solution?

I have 30 clusters and have not had any problems with scalability.

How are customer service and support?

I have not had any problems with technical support. They always responded in a timely manner. Thus, I would rate technical support a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used VMware but switched to Nutanix.

What's my experience with pricing, setup cost, and licensing?

In Brazil, Nutanix Cloud Manager is not cheap. However, Nutanix offers different options such as long-term contracts.

What other advice do I have?

On a scale from one to ten, I would rate Nutanix Cloud Manager a nine.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Apr 16, 2026
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System Architect at Imam University
Real User
Apr 16, 2026
Helps me with essential knowledge and planning for projects
Pros and Cons
  • "It is a scalable solution."
  • "The solution's virtualization could be even better."

What is our primary use case?

We use the solution for virtualization purposes.

How has it helped my organization?

The solution saves around 15% of standard time for our organization.

What is most valuable?

The solution is easy to use and has a very supportive team. It helps me with essential knowledge and planning for projects.

What needs improvement?

The solution's virtualization could be even better. They should improve the upgrade and patch engine features.

For how long have I used the solution?

I have been using the solution for two years.

What do I think about the stability of the solution?

It is a stable solution. Although, one of its nodes might break if you don't follow the proper upgrading and patching steps.

What do I think about the scalability of the solution?

It is a scalable solution. Our enterprise has three clusters dedicated to it.

How are customer service and support?

The solution's technical support is good. However, it is complicated to communicate with the customer service team for the contract renewal process.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We switched to Nutanix because of its flexible pricing model compared to other vendors.

What was our ROI?

The solution generates a high return on investment.

What's my experience with pricing, setup cost, and licensing?

The solution's price is reasonable.

What other advice do I have?

I rate the solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Apr 16, 2026
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reviewer2183826 - PeerSpot reviewer
CIO at a government with 10,001+ employees
Real User
Apr 16, 2026
A sustainable solution with a straightforward initial setup
Pros and Cons
  • "The most valuable feature of Nutanix Cloud Manager is the flexibility we're finding in expanding our technology and our support."
  • "Nutanix Cloud Manager could partner with more partners to bring technologies that align with the area's policies and business needs."

What is our primary use case?

We are an education institute, and we use Nutanix Cloud Manager to manage student applications, employee applications, and for other educational purposes.

What is most valuable?

The most valuable feature of Nutanix Cloud Manager is the flexibility we're finding in expanding our technology and our support. We can't mess with the student's data, and we need to protect the data of many students within our data centers to ensure continuous business. One of the benefits of using NCM is the ecosystems we have within the organization and other organizations.

What needs improvement?

Nutanix Cloud Manager could partner with more partners to bring technologies that align with the area's policies and business needs.

For how long have I used the solution?

We've been using Nutanix Cloud Manager for six to seven years now.

What do I think about the stability of the solution?

Nutanix Cloud Manager is a stable solution.

What do I think about the scalability of the solution?

Nutanix Cloud Manager is a scalable solution. We are using six nodes and planning to add more features like the video in the future.

How are customer service and support?

Nutanix Cloud Manager's technical support is reachable and solves the problem in a matter of seconds.

How would you rate customer service and support?

Positive

How was the initial setup?

From the documents I'm reviewing, Nutanix Cloud Manager's initial setup was a straightforward process. There were no issues in the solution's implementation.

What was our ROI?

We're seeing a return on investment from Nutanix Cloud Manager, but since ours is an educational business, there's not much to assess.

What's my experience with pricing, setup cost, and licensing?

Nutanix Cloud Manager's pricing is fair at the moment. However, its pricing should be reassessed, and different pricing categories should be set for different business needs.

What other advice do I have?

When we approached Nutanix Cloud Manager, they presented the technology well. We chose Nutanix Cloud Manager because we found it could be sustainable for the future. Users should consider Nutanix Cloud Manager's use cases and opt for the solution depending on their type of business.

Overall, I rate Nutanix Cloud Manager a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Apr 16, 2026
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reviewer2183874 - PeerSpot reviewer
Director of IT at a transportation company with 1,001-5,000 employees
Real User
Apr 16, 2026
Comes with runway features that help predict strategy for optimization
Pros and Cons
  • "Nutanix Cloud Manager's runway features are a big help in predicting strategy for optimization."
  • "If you're still running tiered architecture for the storage, it would be good to give stats on the amount of data that is warehoused in the cold tier versus the hot tier."

What is our primary use case?

We use Nutanix Cloud Manager (NCM) mainly for the centralized management of multiple clusters. We're running two clusters under the solution right now, and we'll be expanding to three probably within the next couple of months.

How has it helped my organization?

Using Nutanix Cloud Manager gives me another engineer on my team. The solution allows us to have constant eyes on the environment, and we're exploring some of its additional features for automation for management.

What is most valuable?

Nutanix Cloud Manager's runway features are a big help in predicting strategy for optimization. They help us so that we don't find ourselves in a patch, and we have time to budget with senior management for additional acquisition if required.

What needs improvement?

If you're still running tiered architecture for the storage, it would be good to give stats on the amount of data that is warehoused in the cold tier versus the hot tier. Additionally, it would be helpful to get some visual appreciation of the dataset and identify which VMs are harnessing the bulk of it. You could see an element of this feature in Prism Element that wasn't available in the Prism Pro or NCM.

For how long have I used the solution?

I have been using Nutanix Cloud Manager (NCM) for around two to three years.

What do I think about the stability of the solution?

Nutanix Cloud Manager is a completely stable solution, and I haven't had any issues. We always read the release notes before running upgrades.

What do I think about the scalability of the solution?

I would expect Nutanix Cloud Manager to scale. Since our shop is pretty small, we would not plan to scale the solution, but based on what I've read, it is a scalable solution.

How are customer service and support?

Nutanix Cloud Manager's customer support is fantastic. Most of the time, it's a one-call resolution. Fortunately, I don't have to call them very often. I've never had anybody that was difficult to work with, and they always seemed eager to help and follow up.

How would you rate customer service and support?

Positive

How was the initial setup?

Nutanix Cloud Manager's initial setup was relatively straightforward. We worked with our SE when it was being deployed.

What was our ROI?

We have seen a return on investment with Nutanix Cloud Manager. It makes centralized management and viewing much easier without needing to bounce into different systems constantly.

What's my experience with pricing, setup cost, and licensing?

Nutanix Cloud Manager is an expensive solution. However, its value is worth the cost versus trying to aggregate it across multiple other solutions.

Which other solutions did I evaluate?

We did evaluate other options before choosing Nutanix Cloud Manager. We looked at standard three-two-one solutions, but Nutanix Cloud Manager stood out because of its simplified management nature.

What other advice do I have?

I advise users know their goals for utilizing the product ahead of time. Doing this will ensure that when they are deploying and want to create the playbooks, they will get the most value out of the implementation.

Overall, I rate Nutanix Cloud Manager an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Apr 16, 2026
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Buyer's Guide
Download our free Nutanix Cloud Manager (NCM) Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2026
Buyer's Guide
Download our free Nutanix Cloud Manager (NCM) Report and get advice and tips from experienced pros sharing their opinions.