I use Nutanix with Citrix. Sometimes, I need to expand the workload.
IT Manager at Aliansce Sonae Shopping Centers
Our IT team has been able to focus on best practices by using this solution
Pros and Cons
- "I like being able to expand my workload with Nutanix Cloud Manager at the best cost."
- "In Brazil, Nutanix Cloud Manager is not cheap."
What is our primary use case?
What is most valuable?
I like being able to expand my workload with Nutanix Cloud Manager at the best cost.
Our IT team has been able to focus on best practices by using Nutanix Cloud Manager's built-in playbooks.
For how long have I used the solution?
I've been using Nutanix Cloud Manager for approximately two years.
What do I think about the stability of the solution?
I have not had any issues with the stability of the solution.
Buyer's Guide
Nutanix Cloud Manager (NCM)
May 2026
Learn what your peers think about Nutanix Cloud Manager (NCM). Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
899,917 professionals have used our research since 2012.
What do I think about the scalability of the solution?
I have 30 clusters and have not had any problems with scalability.
How are customer service and support?
I have not had any problems with technical support. They always responded in a timely manner. Thus, I would rate technical support a nine out of ten.
Which solution did I use previously and why did I switch?
I previously used VMware but switched to Nutanix.
What's my experience with pricing, setup cost, and licensing?
In Brazil, Nutanix Cloud Manager is not cheap. However, Nutanix offers different options such as long-term contracts.
What other advice do I have?
On a scale from one to ten, I would rate Nutanix Cloud Manager a nine.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director of IT at a transportation company with 1,001-5,000 employees
Comes with runway features that help predict strategy for optimization
Pros and Cons
- "Nutanix Cloud Manager's runway features are a big help in predicting strategy for optimization."
- "If you're still running tiered architecture for the storage, it would be good to give stats on the amount of data that is warehoused in the cold tier versus the hot tier."
What is our primary use case?
We use Nutanix Cloud Manager (NCM) mainly for the centralized management of multiple clusters. We're running two clusters under the solution right now, and we'll be expanding to three probably within the next couple of months.
How has it helped my organization?
Using Nutanix Cloud Manager gives me another engineer on my team. The solution allows us to have constant eyes on the environment, and we're exploring some of its additional features for automation for management.
What is most valuable?
Nutanix Cloud Manager's runway features are a big help in predicting strategy for optimization. They help us so that we don't find ourselves in a patch, and we have time to budget with senior management for additional acquisition if required.
What needs improvement?
If you're still running tiered architecture for the storage, it would be good to give stats on the amount of data that is warehoused in the cold tier versus the hot tier. Additionally, it would be helpful to get some visual appreciation of the dataset and identify which VMs are harnessing the bulk of it. You could see an element of this feature in Prism Element that wasn't available in the Prism Pro or NCM.
For how long have I used the solution?
I have been using Nutanix Cloud Manager (NCM) for around two to three years.
What do I think about the stability of the solution?
Nutanix Cloud Manager is a completely stable solution, and I haven't had any issues. We always read the release notes before running upgrades.
What do I think about the scalability of the solution?
I would expect Nutanix Cloud Manager to scale. Since our shop is pretty small, we would not plan to scale the solution, but based on what I've read, it is a scalable solution.
How are customer service and support?
Nutanix Cloud Manager's customer support is fantastic. Most of the time, it's a one-call resolution. Fortunately, I don't have to call them very often. I've never had anybody that was difficult to work with, and they always seemed eager to help and follow up.
How would you rate customer service and support?
Positive
How was the initial setup?
Nutanix Cloud Manager's initial setup was relatively straightforward. We worked with our SE when it was being deployed.
What was our ROI?
We have seen a return on investment with Nutanix Cloud Manager. It makes centralized management and viewing much easier without needing to bounce into different systems constantly.
What's my experience with pricing, setup cost, and licensing?
Nutanix Cloud Manager is an expensive solution. However, its value is worth the cost versus trying to aggregate it across multiple other solutions.
Which other solutions did I evaluate?
We did evaluate other options before choosing Nutanix Cloud Manager. We looked at standard three-two-one solutions, but Nutanix Cloud Manager stood out because of its simplified management nature.
What other advice do I have?
I advise users know their goals for utilizing the product ahead of time. Doing this will ensure that when they are deploying and want to create the playbooks, they will get the most value out of the implementation.
Overall, I rate Nutanix Cloud Manager an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Nutanix Cloud Manager (NCM)
May 2026
Learn what your peers think about Nutanix Cloud Manager (NCM). Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
899,917 professionals have used our research since 2012.
CIO at a government with 10,001+ employees
A sustainable solution with a straightforward initial setup
Pros and Cons
- "The most valuable feature of Nutanix Cloud Manager is the flexibility we're finding in expanding our technology and our support."
- "Nutanix Cloud Manager could partner with more partners to bring technologies that align with the area's policies and business needs."
What is our primary use case?
We are an education institute, and we use Nutanix Cloud Manager to manage student applications, employee applications, and for other educational purposes.
What is most valuable?
The most valuable feature of Nutanix Cloud Manager is the flexibility we're finding in expanding our technology and our support. We can't mess with the student's data, and we need to protect the data of many students within our data centers to ensure continuous business. One of the benefits of using NCM is the ecosystems we have within the organization and other organizations.
What needs improvement?
Nutanix Cloud Manager could partner with more partners to bring technologies that align with the area's policies and business needs.
For how long have I used the solution?
We've been using Nutanix Cloud Manager for six to seven years now.
What do I think about the stability of the solution?
Nutanix Cloud Manager is a stable solution.
What do I think about the scalability of the solution?
Nutanix Cloud Manager is a scalable solution. We are using six nodes and planning to add more features like the video in the future.
How are customer service and support?
Nutanix Cloud Manager's technical support is reachable and solves the problem in a matter of seconds.
How would you rate customer service and support?
Positive
How was the initial setup?
From the documents I'm reviewing, Nutanix Cloud Manager's initial setup was a straightforward process. There were no issues in the solution's implementation.
What was our ROI?
We're seeing a return on investment from Nutanix Cloud Manager, but since ours is an educational business, there's not much to assess.
What's my experience with pricing, setup cost, and licensing?
Nutanix Cloud Manager's pricing is fair at the moment. However, its pricing should be reassessed, and different pricing categories should be set for different business needs.
What other advice do I have?
When we approached Nutanix Cloud Manager, they presented the technology well. We chose Nutanix Cloud Manager because we found it could be sustainable for the future. Users should consider Nutanix Cloud Manager's use cases and opt for the solution depending on their type of business.
Overall, I rate Nutanix Cloud Manager a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Architect at Anetys
Efficient VM management, user-friendly, reasonably priced, and responsive technical support
Pros and Cons
- "The most valuable features of this solution are visibility, the single console, capacity planning, the VM efficiencies. We have a recovery plan, security, policies policy security. That's why we implement it with your customers."
- "There are some load-balancing features that are currently missing in the flow network security and could potentially be added in the future."
What is our primary use case?
I am not using the cloud manager myself. Instead, I am responsible for deploying and implementing it on behalf of my clients. My role solely involves deploying the manager.
From my company's perspective, our main use case for Nutanix revolves around Citrix. We use it for Citrix Cloud, Citrix on-premises, and sometimes for data center modernization. However, the main reason our customers continue to use Nutanix is its multi-cloud visibility and its ease of VM management.
One or two of our customers utilize the built-in playbooks depending on their level of maturity and available resources. The automation goals of these playbooks are important, but the extent to which they are adopted depends on the customer's IT team and their level of readiness.
We have just begun implementing this, so we don't have any feedback yet on how much time it will save on their projects using playbooks.
How has it helped my organization?
We only sell and deployed Nutanix. We don't sell anything else. Because we trust the value of the product and we don't have to manage other products and Nutanix is the best way to satisfy the customers.
Because of its easy deployment, sellability, and fast implementation, Nutanix is a preferred choice. It has excellent performance for workloads and is easy to migrate and move workloads. Additionally, it's simple to convert existing VMware Nutanix clusters to a Nutanix infrastructure, making DR and security easier. Overall, it provides a well-organized and seamless experience.
What is most valuable?
The most valuable features of this solution are visibility, the single console, capacity planning, the VM efficiencies. We have a recovery plan, security, policies policy security. That's why we implement it with your customers.
What needs improvement?
I believe that Nutanix Central has the potential to enhance the features and management capabilities of the platform. In my opinion, Nutanix Central will be instrumental in further improving this aspect.
I don't anticipate needing any additional features in this area. While I may require new features such as load balancing with Nutanix Flow networking, I don't believe I'll need them from NCM.
Over the past year, we have seen several improvements in Nutanix Cloud Manager, including new dashboards for security and disaster recovery. Additionally, a new dashboard has been introduced.
There are some load-balancing features that are currently missing in the flow network security and could potentially be added in the future.
For how long have I used the solution?
I have been working with Nutanix Cloud Manager (NCM) for nine years.
What do I think about the stability of the solution?
The stability is good.
We have not had any problems with NCM.
What do I think about the scalability of the solution?
The goal is to optimize what they currently have and detect any anomalies, particularly in terms of security, for future expansion. This is why they are using it.
Perhaps it would be better if NCM could be optimized to consume fewer resources.
How are customer service and support?
The support team for Nutanix is exceptional.
The support provided by Nutanix is the best I have ever experienced.
Whenever we open a case, the solution is provided quickly with excellent quality. The support team is composed of knowledgeable individuals who can address issues effectively.
I would rate the technical support a ten out of ten.
Which solution did I use previously and why did I switch?
Previously, I worked with vRealize Operation Automation.
In my opinion, VMware is not as user-friendly as NCM, which is why I did not choose it for our project.
How was the initial setup?
I think NCM is a valuable tool and can provide evidence of its usefulness, but sometimes the decision not to use it comes down to budget constraints.
We don't handle the deployment process ourselves, but it really depends on the specific use case. For many of our customers, their use case revolves around Citrix. As a result, some customers don't require Nutanix Central, since they only run Virtual Delivery Agents (VDA) on the cluster. Therefore, the decision to use Nutanix Central or other tools really depends on the specific requirements of the customer's use case.
The default deployment is okay.
What was our ROI?
We have experienced a positive return on investment due to the VM efficiency that Nutanix provides. It has allowed us to optimize our infrastructure and reduce the number of on-desk nodes. This has enabled us to redirect the budget towards other solutions or add more nodes and features.
What's my experience with pricing, setup cost, and licensing?
In my opinion, the pricing is reasonable.
The pricing for NCM is appealing when selling to cloud vendors. I believe that the starter level should be included by default in the package.
This would enable us to offer more features to customers who may not have the budget to purchase NCM separately. By having basic features included in the package, it would be easier to sell additional features and the full stack to customers.
Which other solutions did I evaluate?
When we discovered Nutanix and NCM, we were amazed by the simplicity and user-friendliness, and it felt like a revelation. The WOW effect was so strong that we didn't even consider looking for another product.
What other advice do I have?
My main advice to future customers is to be cautious about the resource consumption of NCM and carefully consider where to host the NCM installations.
I would rate Nutanix Cloud Manager (NCM) a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Systems Engineer at Tsogo
Manages itself; has one interface where you can see all of your servers
Pros and Cons
- "I also like the fact that the solution manages itself. It has one interface where you can basically see all your servers. So, you can manage your servers and see whether you are falling short on space or disc usage. Also, in case your RAM is only using four Gigabytes of memory instead of eight, you can extend out the over-provisioned mail and save your cluster for four Giga of RAM."
- "While using Nutanix, we need to switch off the VM in case we are doing an update. We have to turn off the VM if we are updating the memory or hard disk space. In a normal scenario, we switch off the VM, update it and then update the RAM. Once updated, we need to switch on the machine and wait for the RAM to initialize. The same goes for hard drives as well."
What is our primary use case?
I have about 85 virtual machines that rotate between cloud and on-premises. I use the tool for databases, applications, and service communications. I use the solution for my complete infrastructure. Since I work in a Casino, we have a lot of work on the databases with respect to our gaming applications and their servers. Our applications also run on workstations. Therefore, I use the Nutanix platform to store all our applications. I use it for file servers, email servers, DHCP, DNS servers, and domain controllers.
What is most valuable?
I like the solution's duplication feature. For example, there is a file created by an employee from the finance department. However, there are other employees working on that file, say from the surveillance department and gaming department. It’s about five people who work on that same file. So, Nutanix cross-checks all five versions and saves them as a single file. It saves document space by consolidating all five documents into one.
I also like the fact that the solution manages itself. It has one interface where you can basically see all your servers. So, you can manage your servers and see whether you are falling short on space or disc usage. Also, in case your RAM only uses four Gigabytes of memory instead of eight, you can extend out the over-provisioned mail and save your cluster for four Gigs of RAM.
The solution also helps you save costs. In case your servers use less space, you can cut down your hard drive by 100 Gigabytes which you can provision for another server or create another server on the cloud.
What needs improvement?
While using Nutanix, we need to switch off the VM in case we are doing an update. We have to turn off the VM if we are updating the memory or hard disk space. In a normal scenario, we switch off the VM, update it and then update the RAM. Once updated, we need to switch on the machine and wait for the RAM to initialize. The same goes for hard drives as well.
I would like them to improve the solution so that we can operate it live without switching off the VM. Switching off the VM causes downtime. It would be great to log back without switching off the VM and affecting the services.
For how long have I used the solution?
I have been using this solution for four years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
Nutanix is a scalable solution.
How are customer service and support?
I contact customer service and support at least two times a month. Their services are quite excellent since their response time is exactly the same as the SLA provider.
Which solution did I use previously and why did I switch?
I have used Hyper-V before Nutanix.
How was the initial setup?
The solution was very easy to install. We had only three nodes to install since we moved from Hyper-V. The deployment process took us around four days to complete since we had to recreate the VMs on the Nutanix platform and move them over from Hyper-V. We created a VM called Nutanix Move on our Nutanix environment. Nutanix Move enables you to take a machine from the Hyper-V environment and convert it to the OS used in the Nutanix platform. I had 85 machines and downtime was an issue while deploying the solution. I had to do the switching over mostly during the night or early hours of the morning.
However, the process was quick. We recreated about 20 VMs a day which is quite impressive.
What's my experience with pricing, setup cost, and licensing?
The pricing is lower compared to Hyper-V.
What other advice do I have?
I would give a ten out of ten for the solution. Nutanix has saved our company from doing multiple general server checks which used to take around three to four hours in our old environment. Nutanix gets the checks done within 20 mins at the most. The solution's capabilities are endless. It is a stable product that will sustain your environment. It is really good and works like magic. Apart from Nutanix's pricing aspect, our company decided to use the solution because of technological advancement.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr Systems Engineer at a insurance company with 501-1,000 employees
Capacity planning and forecasting help us explain why we need to scale
Pros and Cons
- "The capacity planning, forecasting, and Runways are worth their weight in gold and NCM has saved us time in IT, and that's money."
- "There have been bugs. We've seen what looked like some storage inefficiencies in reports and, when we went in to look, we found they were false alarms. That was something they corrected on the fly."
What is our primary use case?
We use it for capacity planning and we forecast with it. We use the workload reporting, which includes VM efficiencies, and we're able to provide reports that way on capacity, storage, and Runways.
How has it helped my organization?
One of the big benefits is that it helps us explain why we are scaling and why we need to do certain things. We can scale out or up and show them why. There's proof before any money is spent. It's had a positive impact.
I can go to management and say, "We need this many sort-only nodes before the end of the year to give you the capacity for what you need to have done. And I can say, "This is where we're going to use up what we have." Sometimes they'll say, "Oh, we won't need it," and we can come back and say, "It's been showing us this the entire time."
What is most valuable?
We're big on the capacity planning. We're fortunate that we're not restricted by a budget, but we do need to have things budgeted for planning purposes. We need to be able to say, "We're going to need 500 terabytes," or "We're going to need X amount of storage in the coming year." The capacity planning helps us really stay ahead of the curve.
What needs improvement?
There have been bugs. We've seen what looked like some storage inefficiencies in reports and, when we went in to look, we found they were false alarms. That was something they corrected on the fly.
Overall, it works.
For how long have I used the solution?
We're using Ultimate within Nutanix Cloud Manager and we've been using the solution since 2017.
What do I think about the stability of the solution?
It's very stable.
What do I think about the scalability of the solution?
It's also scalable. We use it across multiple locations and multiple teams.
Unfortunately, we don't have any plans to increase our usage of it. I have voiced some frustrations, internally, over the years, that I have not gotten to expand and use the product the way it should be used. I wish we could have really given it a lot more play in our shop.
Nutanix Calm, is another portion piece I wanted to look at.
How are customer service and support?
I would rate Nutanix in my top two or three in terms of support. I've worked with some vendors that are lacking but Nutanix is not one of them. I've opened a lot of tickets with Nutanix over the years, but I've rated every one of them when I have closed them, and every one has been a 10 out of 10.
When we had the bug with the storage, they approached it as "high severity."
Their support is on par with VMware; they're good. And with Nutanix, it doesn't take as long to get into the upper-tier support. When you get someone on the line at Nutanix, you get someone who can help you with any range of issues and, if not, they Slack somebody immediately.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We didn't really have a previous solution. Infrastructure-wise, we were three-tier, with storage, switching, and all that is in between those segments. For capacity planning we used SolarWinds, but we never did anything such as scaling out with SolarWinds.
We use Ansible and then we're looking at possibly moving towards VMware Tanzu. We're doing a PoC on it.
How was the initial setup?
The initial deployment can be a little complex. You better bring your "A-game." For me, VMware is simple, the way I break it down and the way we work on it. At the infrastructure level, you can rebuild things easily, but in Nutanix, even when it comes to deploying nodes, or the storage-only nodes, it's a little more complex.
Overall, for the way we use it, it takes a day or two to deploy Nutanix Cloud Manager. There are two of us managing it, but I'm usually the person from our organization involved in deploying it.
We started seeing the benefits as soon as we got it. We started using the forecasting and their sales engineers, who were good, worked with us. They showed us the power in it.
Upgrades happen through Prism Central. Other than the updates, we haven't had to do much in terms of maintenance. It's pretty much hands-free.
What about the implementation team?
Every shop needs more staff and, with our staffing numbers, we have usually had to employ a services reseller or we have worked with the Nutanix team.
Those services came in and set us up, all the way from physical, in the rack, to the NCM portions and bringing it online. They built the management pieces and appliances inside of Nutanix. OSI-wise, we started at Layer 1 and went up from there.
What was our ROI?
It has helped us forecast and do capacity planning. We haven't been caught in a spot where we needed storage and had to move systems around and make quick changes to get by until we could cut a check to get more storage. It has helped us in the long run. The capacity planning, forecasting, and Runways are worth their weight in gold. NCM has saved us time in IT, and that's money.
It's worth every dime.
What's my experience with pricing, setup cost, and licensing?
The pricing has been reasonable.
What other advice do I have?
Do a PoC, but be mindful that it's not going to cover everything.
Nutanix has always been good. We don't use it to the extent that we probably should, but the GUI is friendly and I can't list anything that needs to be changed. Overall, it has worked for what we need.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
IT Support at a hospitality company with 10,001+ employees
Makes things easier and simpler for us to troubleshoot
Pros and Cons
- "It is easy to access. Since it is web-based, you just punch in the API and it gives you all the servers in the company. The solution has helped optimize database performances."
- "It has improved my life and the way the company is running."
- "The design could be more user-friendly. There is always room for improvement when it comes to a site being more user-friendly."
- "The design could be more user-friendly."
What is our primary use case?
We use it for our service, running everything through Nutanix.
How has it helped my organization?
It is easy to access. Since it is web-based, you just punch in the API and it gives you all the servers in the company. The solution has helped optimize database performances.
Nutanix helps us save on Tier 1 storage, which is very important to us. As a company, you need backup. Working with this solution is easy and fast.
As a company, backup is very important. Anything can happen to a company so you always want to have backup. The important part is that this solution is cloud-based. Therefore, if a fire happens, you still have your backup.
Since last year, we haven't really worked after hours.
Nutanix has 100% improved our team's ability to troubleshoot operational issues. This is excellent for business. It now makes things easier for us to troubleshoot, helping us know where or what the problem is. It makes things simpler.
What is most valuable?
It provides healing to the system. If there is something wrong with the system, then it gives you an alert and decides what the problem is. It tells you in detail if there is something wrong with your server.
It is not time-consuming. It makes things easier for the company, because now you know exactly what is wrong because it tells you what it is. It is easy to access.
We use it with SQL Server workloads. This solution is good and quite fast for that.
What needs improvement?
The design could be more user-friendly. There is always room for improvement when it comes to a site being more user-friendly.
For how long have I used the solution?
My company has been using it for about six months.
What do I think about the stability of the solution?
I have been very impressed with the stability.
How are customer service and support?
Customer service has been good. So far, I can't complain. I haven't picked up anything that I might complain about since everything is running smoothly and has been simplified. I would rate them as nine out of 10.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
This has been an improvement for me because I am used to old physical servers.
How was the initial setup?
I was not involved in the initial setup. Everything was already up and running when I started using it.
What was our ROI?
It has helped us cut deployment times.
Nutanix has decreased the time it takes to snapshot and clone databases. Because of this, the business is running smoothly. Everything happens quickly, so it is quick to do things on this platform, i.e., less time-consuming.
The increased backup frequency has helped to limit data loss.
When it comes to data management, the solution has reduced time spent on operational database workloads.
Which other solutions did I evaluate?
We use Veeam for the backup and restore of databases.
What other advice do I have?
This is the way to go. Technology is growing and improving. I feel like a lot of companies in my country are still stuck in the old way of using physical servers. Whereas, we now have something like this that makes things simple with a feature that sends alerts. In a way, it is running the whole infrastructure.
There is always something out there that can improve your life, simplifying your life. There is always something out there that you can learn about.
It has improved my life and the way the company is running. We use it almost every day.
There are about 10 of us using it, including support, system engineers, my assistant management, and management.
I would rate this solution as nine out of 10.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
System Architect at Imam University
Helps me with essential knowledge and planning for projects
Pros and Cons
- "It is a scalable solution."
- "The solution's virtualization could be even better."
What is our primary use case?
We use the solution for virtualization purposes.
How has it helped my organization?
The solution saves around 15% of standard time for our organization.
What is most valuable?
The solution is easy to use and has a very supportive team. It helps me with essential knowledge and planning for projects.
What needs improvement?
The solution's virtualization could be even better. They should improve the upgrade and patch engine features.
For how long have I used the solution?
I have been using the solution for two years.
What do I think about the stability of the solution?
It is a stable solution. Although, one of its nodes might break if you don't follow the proper upgrading and patching steps.
What do I think about the scalability of the solution?
It is a scalable solution. Our enterprise has three clusters dedicated to it.
How are customer service and support?
The solution's technical support is good. However, it is complicated to communicate with the customer service team for the contract renewal process.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We switched to Nutanix because of its flexible pricing model compared to other vendors.
What was our ROI?
The solution generates a high return on investment.
What's my experience with pricing, setup cost, and licensing?
The solution's price is reasonable.
What other advice do I have?
I rate the solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: May 2026
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