No more typing reviews! Try our Samantha, our new voice AI agent.
IT Manager at a marketing services firm with 1,001-5,000 employees
Real User
May 19, 2021
Stable, fair price, and user-friendly with a very nice web interface
Pros and Cons
  • "It has a very nice web interface, and it is very simple to use. The way policies are working is also good."
  • "If you don't need WireGuard VPN, pfSense is better because it is easier to use than OPNsense."
  • "I have been using WireGuard VPN because it is a lot faster and more secure than an open VPN. However, in the latest version of pfSense, they have removed this feature, which is one of the main features that I need. They should include this feature."
  • "I have been using WireGuard VPN because it is a lot faster and more secure than an open VPN. However, in the latest version of pfSense, they have removed this feature, which is one of the main features that I need."

What is most valuable?

It has a very nice web interface, and it is very simple to use. The way policies are working is also good.

What needs improvement?

I have been using WireGuard VPN because it is a lot faster and more secure than an open VPN. However, in the latest version of pfSense, they have removed this feature, which is one of the main features that I need. They should include this feature.

For how long have I used the solution?

I have been using this solution for probably ten years. As the head of IT, I have used pfSense for the French infrastructure for around ten years.

What do I think about the stability of the solution?

It is working fine for me. I never had any problem with this firewall.

Buyer's Guide
Netgate pfSense
March 2026
Learn what your peers think about Netgate pfSense. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,728 professionals have used our research since 2012.

How are customer service and support?

I never had to contact their support because everything has been working fine.

Which solution did I use previously and why did I switch?

I have a lot of experience with pfSense but not much with OPNsense. Both OPNsense and pfSense are very easy, but pfSense is a bit more friendly. pfSense is simple to use with a nice web interface. OPNsense is more tricky.

OPNsense has the remote access functionality, which is the main functionality that I need. OPNsense is very easy to set up and very easy to manage. It is also very fast.

How was the initial setup?

Its initial setup is very easy. 

What about the implementation team?

In France, we have less than five engineers. That's why we try to do everything by ourselves. We chose pfSense because it is user-friendly.

What's my experience with pricing, setup cost, and licensing?

Its price is pretty fair.

What other advice do I have?

If you don't need WireGuard VPN, pfSense is better because it is easier to use than OPNsense. It is a very good platform. Its web administration interface has been working fine.

I would rate pfSense an eight out of ten. A couple of months ago, I would have rated it a ten out of ten because of the WireGuard VPN feature.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Owner at Networks srl
Real User
Top 20
May 19, 2021
A firewall or router computer software distribution solution with a useful VPN feature
Pros and Cons
  • "I especially like the VPN part. It works like a charm."
  • "I especially like the VPN part, it works like a charm."
  • "I tried pfSense, and it has a big issue with file system consistency, and this is what drove me to OPNsense. The file system stability is quite a big issue for us. We have a lot of outages related to power issues, and OPNsense is much more stable on this side."
  • "I tried pfSense, and it has a big issue with file system consistency, and this is what drove me to OPNsense."

What is our primary use case?

I tested it for firewall, networks, and network stability and as a VPN access point.

What is most valuable?

I especially like the VPN part. It works like a charm.

What needs improvement?

I tried pfSense, and it has a big issue with file system consistency, and this is what drove me to OPNsense. The file system stability is quite a big issue for us. We have a lot of outages related to power issues, and OPNsense is much more stable on this side.

I would like it to be more stable on the file system part. It also has an issue with the ARP publishing, but it's common to BSD, and some providers experience issues with Layer 2 connectivity.

For how long have I used the solution?

I tested pfSense for six months, but it had quite a lot of networking issues related to latency and ARP publishing. So, I immediately switched to OPNsense.

What do I think about the stability of the solution?

I'd like to see its stability improved. I know the BSD Kernel is more capable than what pfSense provides at this time.

What do I think about the scalability of the solution?

It's scalable. It implements specific protocols for scalability.

How was the initial setup?

The initial setup is straightforward. It took me about ten to 15 minutes to install it and maybe half an hour for configuration.

What about the implementation team?

I implemented this solution.

What other advice do I have?

I would recommend this solution if there are no power issues. It's stable and performs well, even on older hardware.

On a scale from one to ten, I would give pfSense a nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Netgate pfSense
March 2026
Learn what your peers think about Netgate pfSense. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,728 professionals have used our research since 2012.
reviewer1485087 - PeerSpot reviewer
CEO at a tech services company with 1-10 employees
Real User
Mar 15, 2021
A free firewall and router that is entirely managed via web interface
Pros and Cons
  • "The VPN is my favorite feature."
  • "If you need the firewall to implement security in your network, then pfSense is better than the competition in terms of price."
  • "The main problem with pfSense is that we have to use proxy solutions."
  • "The main problem with pfSense is that we have to use proxy solutions."

What is our primary use case?

We have solutions from 10 to 5,000 users. One person alone can manage the firewall.

What is most valuable?

The VPN is my favorite feature. pfSense is very easy to use. The interface and configuration capabilities are great.

What needs improvement?

The main problem with pfSense is that we have to use proxy solutions. They don't have features like Layer 7 filtration. We can't filter based on applications. For this reason, we need to work with solutions from Cisco like OpenAPPID that help pfSense understand similar applications. For example, if I have to block WhatsApp, I need to use a third-party solution like OpenAPPID to help it understand what WhatsApp is. This capability is not native to pfSense, so I have to use another solution, like an add-on. I think that the proxy is the main problem with pfSense.

pfSense doesn't implement SD-WAN solutions. Competitors have this feature. If pfSense began doing this, it would be a big improvement.

What do I think about the stability of the solution?

Stability is great. That's a strong point.

What do I think about the scalability of the solution?

Scalability-wise, it's great. Often, we need to research and assess the size of an appliance in order to understand what kind of environment the firewall is going to protect. From here, we have the possibility to do an upgrade depending on the type of model.

There is the option to have a firewall that is entry-level or a firewall that supports a huge internet service provider. We have many solutions that we can apply to our customer's environments, but first, we need to do these assessments in order to help us choose the right appliance. One appliance simply can't be upgraded to cover this entire spectrum of needs or the size of demand. This is why we must perform these special assessments.

How was the initial setup?

Although it's not quite pre-configured, it is ready to use, straight away. It's so easy to put it to work. We had to do some configurations, mainly related to security issues. Configuring rules for monitoring had to be done, but otherwise, it's ready to go, out of the box.

Only one person is required to deploy this solution. 

What's my experience with pricing, setup cost, and licensing?

pfSense is a free solution.

What other advice do I have?

Before deciding to go with this solution, make sure to evaluate the features to ensure that pfSense will cover your needs. pfSense is very strong in some areas, but it has some difficulty in others. It's a good solution, but it all depends on what you expect from the firewall. 

If you need the firewall to implement security in your network, then pfSense is better than the competition in terms of price. It will cover all of your basic needs for far less money than similar products that cost five to ten times more money.

Overall, on a scale from one to ten, I would give pfSense a rating of nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Consultant and Head of Services at ILANZ LLC
Consultant
Mar 13, 2021
A firewall and router combined with unified threat management
Pros and Cons
  • "I am happy with the EPLS, the radius, and I am happy with the captive portal."
  • "It's quite an awesome product with so many good things packed into it."
  • "It could use a little bit of improvement in the reporting."
  • "It could use a little bit of improvement in the reporting — the reporting is virtually non-existent."

What is our primary use case?

We have all sorts of users. We have admins, we have the finance guys, and we have salespeople using it. We created a captive portal for our teams as well as a guest portal. So in general, we are more or less happy.

Right now, I use it not only for intrusion detection but also for ETLs. We are a telephony integrator. We use it for applications and radius, etc. I use it as much more than a firewall. I use it for telephony applications as a certificate authority. 

How has it helped my organization?

Well, we do have the versatility of a fully functional firewall at practically no cost impact... So its a good investment for us in terms of the time spent on it... Most of all, we can see where our Internet etc can be well managed from the real time graphs that we see...

What is most valuable?

It's quite an awesome product with so many good things packed into it. I am happy with the EPLS, the radius, and I am happy with the captive portal. All in all, it's a good product. And considering that I get it for paying nothing, it's really worth the time invested in it.

What needs improvement?

As I said, the product is fantastic. It could use a little bit of improvement in the reporting — the reporting is virtually non-existent. Something like a reporting module would be a benefit. Otherwise, in terms of the performance, at least for my organization, I don't see much of a problem.

By this, I mean that we cant generate reports of trends etc that could be exported out of PFSense in terms of a PDF etc to see how the firewall is functioning...

Though I must say that the work around for this could be to use the pfsense zabbix plugin and integrate to a Zabbix platform and then use the Zabbix reporting capabilities to get the required reports... Not much of an effort for the technically sound persons but definitely not in the scope of those from a non technical perspective... 

For how long have I used the solution?

I have been using this solution for roughly 10 months. I started with version 2.4, but about four days ago, I upgraded to version 2.5. It's been a good product so far.

What do I think about the stability of the solution?

Stability-wise, it's fine. I've only experienced one issue in the last 10 months. But in general, I am happy with it. Scalability-wise, as I said, our organization is just about 10 to 15 people, so we have not had much of a problem. I can't comment on how it would scale up with hundreds of VLANs and tens of thousands of people operating on it. But in general, for a small organization, I think it's very stable.

What do I think about the scalability of the solution?

As we are in SMB, I cant comment on big traffic situations but for a small organization like ours (10 to 20 users) and with various integrations that we need (e.g., OpenVPN, WireGuard, LDAP authentications, Tens of VLANS, Captive portal, DHCP Relay, EAP-TLS, IDS, Adblocks etc.) We are ok with it...

How are customer service and technical support?

I think the documentation is good enough because I've never had the need to contact technical support. I just use Google to get the information that I need.

Which solution did I use previously and why did I switch?

We used to use Fortinet in our office in Dubai. But where I am right now, I thought an open-source was the option for me because I'm very involved in open-source projects. It came down to pfSense and OPNsense — the first one we downloaded was pfSense and I stuck by it.

How was the initial setup?

The initial setup was straightforward. I come from the IT industry, so I had no issues. Within 20 minutes, I had it up and running.

What about the implementation team?

I implemented it myself.

What was our ROI?

Too early to comment... Though all I needed to invest was a small desktop and ofcourse, time and effort to configure it... 

What's my experience with pricing, setup cost, and licensing?

Well, its opensource... So for the tech-minded, its not so difficult but yes, the configuration is understandable for those with good prior firewall knowledge... 

If you can get it working, its great... But yes, thats the first part... Get it working... 

Oncw working, all licenses etc are not a problem as it is opensource... So no restrictions there... so far...

Which other solutions did I evaluate?

I did use Sophos-XG free but I stick to pfsense as it is free and open source...

What other advice do I have?

I would recommend pfSense for the simple reason that it's open-source and it's free. Anything for free is good. I personally got much more out of it than I expected. I never expected this product to be so worth the time. It's a good product. For my needs at least.

Overall, on a scale from one to ten, I would give this solution a rating of eight. I have not used it for thousands of users, but for our usage, for an SMB organization, I would give it a rating of eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. integrator
PeerSpot user
it_user1423032 - PeerSpot reviewer
CTO, Software Architect, founder at a tech services company with 11-50 employees
Real User
Mar 13, 2021
Flexible with a straightforward setup and great plugins
Pros and Cons
  • "The initial setup is straightforward."
  • "It's open-source, it's flexible, and has a strong community."
  • "If you want to take advantage of all of the solution's options, you need to have a bit of a technical background. It's not for a layperson."
  • "If you want to take advantage of all of the solution's options, you need to have a bit of a technical background."

What is our primary use case?

We primarily use the solution for security. It's a firewall.

What is most valuable?

The solution is an excellent open-source product. It has a big community around it as well. Out of those few points, you'll come up to a situation whereby you can avoid the vendor lock-in. Since there is a big community, you can count on reliability. There are lots of installations and lots of people who understand how everything works. 

The solution offers excellent flexibility. You can either install pfSense just on a machine, on your local PC, or you can buy an appliance. You can even buy your own hardware and install it on your own. Of course, if you choose that route, you need to have a technical expert on your team. For us, as a software company, that's not a problem.

There are plugins you can add to the product if you want even more useability. You can even add more security functionality.

The initial setup is straightforward.

What needs improvement?

We did have a strange issue with an update at one point, however, that was resolved quickly.

If you want to take advantage of all of the solution's options, you need to have a bit of a technical background. It's not for a layperson.

You do get a good solution for free. However, the trade-off is you need to be technical to really take advantage of it.

The installation could potentially be faster.

For how long have I used the solution?

I haven't been using the solution for very long at this point. It may be somewhere around three to five months. It hasn't been long.

What do I think about the stability of the solution?

The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. It's excellent.

What do I think about the scalability of the solution?

The scalability is excellent. We don't have any issues as far as that is concerned.

Which solution did I use previously and why did I switch?

Prior to pfSense, we used Cisco.

How was the initial setup?

The implementation is not complex. It's very straightforward to initiate. A company should have no problems with the process.

What's my experience with pricing, setup cost, and licensing?

As an open-source solution, it is free to use as you see fit.

Which other solutions did I evaluate?

I didn't evaluate the solution against other more expensive commercial tools.

What other advice do I have?

We are just customers and end-users.

The solution is an open-source platform. We are a software company and we like open-source. Lots of people say open-source means that you need to install it on your own. They will see that as a limitation, however, we see that as the other way around. 

I'd recommend the solution to other organizations and users. It's open-source, it's flexible, and has a strong community. You can use it in many different ways, either in a small installation, laptop, PC, or on a machine, or you can buy an appliance or you can even buy your own hardware and configure it in a different way. The software as such is free and you have a lot of options as to how you want to use it.

I'd rate the solution at a ten out of ten. It's been very good for us

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Solution Architect, Managed Services & System Integration at Transmeet Technologies
Real User
Mar 11, 2021
An open source platform complete with unified threat management
Pros and Cons
  • "The flexibility of adding new kinds of services without spending any money can't be beaten."
  • "This is definitely one of the most powerful firewalls for peace of mind."
  • "The interface is not very shiny and attractive."
  • "It's definitely complex compared to other firewalls because you have to configure everything, read a lot of documents, and follow a lot of formulas and templates."

What is our primary use case?

I mostly use basic firewall services like blocking unwanted traffic and I use the geolocation tools to predict where potential attacks could come from. That's the main purpose, to protect our business network using pfSense.

Within our organization, with a single installation, about 500 users are covered.

What is most valuable?

The flexibility of adding new kinds of services without spending any money can't be beaten. We can compare services like IP blocking, blacklisting and DNS blocking, content filtering, and even deep packet inspection with other larger enterprise firewalls.

What needs improvement?

The interface is not very shiny and attractive. Most of the people that use pfSense are highly skilled, so they don't even bother to go the extra mile when it comes to configuration or any protection mechanisms. With other firewalls, with just one click or with the assistance of a wizard, the service is already configured. With pfSense, you have to have some time to do your own research regarding how to fine-tune it. If that could be improved, then life would be much easier. This would help any entry-level users to adapt to the platform. 

Netgate, the mother organization that manages the pfSense platform, should offer organized security feeds for its users so that they can avoid configuring multiple types of feeds in multiple locations. That could generate extra revenue for the company, too.

For how long have I used the solution?

We have been using pfSense for five years.

What do I think about the stability of the solution?

That's the fun part. It's completely reliable in terms of resources that it needs to run. In terms of stability, once it's configured and properly tuned, it will do its job. Still, with firewalls these days, you can't simply configure and forget — it's not like that. You have to look into it every day or every once in a while and if any new traits or new protection mechanisms need to be built, upgraded, or re-tuned, you have to do that. Otherwise, the platform is rock solid. It doesn't fail.

What do I think about the scalability of the solution?

The expandability and the high availability configuration of the system are good.

How are customer service and technical support?

With pfSense, we've never had to send an email to a Netgate official support organization. We follow the forum discussion — the community. We'd ask an expert in the community. That's how we deal with any issues.

Which solution did I use previously and why did I switch?

One of our clients wants to switch from FortiGate to another comparable solution because FortiGate is not stable when it comes to pricing. Over the past three years, they've increased their pricing to almost double. For this reason, our client wants to explore some other options which will be more predictable in terms of costs.

How was the initial setup?

It's definitely complex compared to other firewalls because you have to configure everything, read a lot of documents, and following a lot of formulas and templates. Everyone has to develop their own recipes to work with. There is no proper way forward.

What's my experience with pricing, setup cost, and licensing?

That is another fun part of this solution. There is no license. You don't have to pay anything. It's completely free. The one thing that you can buy is a security feed like an IP feed or a DNS feed. This kind of thing can be easily bought, but if you have the passion and expertise, you can arrange all of these types of feeds for free. It may be slightly different between how frequently those feeds are updated compared to the paid version. Sometimes, it lags behind for 24 hours or 12 hours, but it works.

What other advice do I have?

We are really happy with the system performance, overall, but it depends. For example, right now we have a client who is trying to switch from FortiGate to another solution that is less costly. We recommended and talked with them about pfSense, but despite it being a cheaper and really rock-solid solution with good performance, they were not comfortable using open source. We also offered them Sophos, SonicWall, and Palo Alto — they finally chose SonicWall. I don't know why. It completely depends on the client. 

I would absolutely recommend this solution to others. This is definitely one of the most powerful firewalls for peace of mind. The fact is, as long as you are aware of the challenges that you have to face when implementing and managing the firewall, day-to-day, then this could be the best option for you.

Overall, on a scale from one to ten, I would give this solution a rating of nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Head of information Techenology at a real estate/law firm with 201-500 employees
Real User
Feb 28, 2021
Secure protection, superior for small business, and support helpful
Pros and Cons
  • "I have found the most valuable features to be antivirus and malware protection."
  • "For those who want to implement this solution I would advise it is great for a small enterprise, it is best to get started without having any harm getting to their networks."
  • "This solution is good for small businesses but it is not as stable as other competitors such as Fortinet."
  • "This solution is good for small businesses but it is not as stable as other competitors such as Fortinet."

What is our primary use case?

We use the solution for blocking websites, banking, and malware.

What is most valuable?

I have found the most valuable features to be antivirus and malware protection.

For how long have I used the solution?

I have been using the solution for approximately four months.

What do I think about the stability of the solution?

This solution is good for small businesses but it is not as stable as other competitors such as Fortinet.

What do I think about the scalability of the solution?

We currently have approximately 45 people using the solution.

How are customer service and technical support?

The support is good when comparing to other solutions.

Which solution did I use previously and why did I switch?

We have used FortiGate in the past and they tend to be more stable, but lacking in other areas.

How was the initial setup?

The installation was not too complicated. We did have some issues with the port forwarding,  some of the server application were not getting through the firewall but we managed to get it to work.

What about the implementation team?

The whole network deployment took approximately three days.

What's my experience with pricing, setup cost, and licensing?

We are using the open-source version which is free. We are testing the solution to see if we are going to go to the enterprise version which requires a license and is not free.

What other advice do I have?

For those who want to implement this solution I would advise it is great for a small enterprise, it is best to get started without having any harm getting to their networks.

I rate pfSense an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Owner at artesistemas.net
Real User
Feb 22, 2021
An open source firewall solution with a useful encryption feature
Pros and Cons
  • "I like the connectivity to the open VPN. It's very smooth."
  • "Back in the day, I was using Fortinet, and it was very tricky to get it working without spending more money; pfSense is exactly what we paid for, and it's still working very well."
  • "They can improve the dynamic of the input of IPs from outside."
  • "They can improve the dynamic of the input of IPs from outside."

What is our primary use case?

I was working for a firm that has 70 employees. They are mostly working from home, so I needed a very well-structured VPN for remote working. We put it on Supermicro, and it worked fine, and it was above their needs.

What is most valuable?

I like the connectivity to the open VPN. It's very smooth. All the encryption in the open VPN is very good. The structure of the pfSense software works out very well. The PF work cuts and the snorts and whatever we put on the console for spyware and attack prevention seem to work very nicely. 

What needs improvement?

They can improve the dynamic of the input of IPs from outside. Determining the IPs that are outside would be another way to identifying potential threats. We can treat it or identify and then block it or determine the rules to work with that IPs from the outside and inside the network. 

For how long have I used the solution?

I have been using pfSense for the past three years. 

Which solution did I use previously and why did I switch?

Back in the day, I was using Fortinet, and it was very tricky to get it working without spending more money. pfSense is exactly what we paid for, and it's still working very well. We've been working with it for two or three years, and it's a very good solution, and I didn't have to spend any more money on it.

Cisco VSL and Fortinet are tricky when it comes to improving the firewall rules or creating rules above older rules. In pfSense, it's very logical. It's simple.

How was the initial setup?

The initial setup is very linear and very smooth.

What other advice do I have?

On a scale from one to ten, I would give pfSense a nine.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Netgate pfSense Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Product Categories
Firewalls
Buyer's Guide
Download our free Netgate pfSense Report and get advice and tips from experienced pros sharing their opinions.