It is a stable solution. It is also easy to install and can be deployed and maintained by one team member.
Senior System Administrator at KnowledgeNet
Is stable and easy to install
Pros and Cons
- "It is a stable solution. It is also easy to install and can be deployed and maintained by one team member."
- "It is a stable solution, it is also easy to install, and it can be deployed and maintained by one team member."
- "pfSense has some limitations in detecting site sessions. We want to control internet usage based on sites and their content, and pfSense doesn't perform this function."
- "pfSense has some limitations in detecting site sessions. We want to control internet usage based on sites and their content, and pfSense doesn't perform this function."
What is most valuable?
What needs improvement?
pfSense has some limitations in detecting site sessions. We want to control internet usage based on sites and their content, and pfSense doesn't perform this function.
The site itself could be improved; it's not easy to find the things that you want to implement and apply.
It would be good if it had more features like Sophos does.
For how long have I used the solution?
I've been using pfSense for two years.
What do I think about the stability of the solution?
It is a stable product.
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How was the initial setup?
The installation was easy. I was able to install it in two hours maximum. Only one person is needed for deployment and maintenance.
What's my experience with pricing, setup cost, and licensing?
Currently, we don't pay for a license.
What other advice do I have?
We have fifty users in our organization, and I can recommend pfSense. On a scale from one to ten, I would rate it at eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Owner at a manufacturing company with 11-50 employees
An open source firewall solution with many valuable features, but there are some bias and network intrusion issues
Pros and Cons
- "I mostly like all of it. Whatever we use is valuable."
- "We use pfSense as a firewall and proxy server, and we use it to apply different restrictions for different users from some data locations."
- "There are some bias issues and some intrusions in our network that have to be addressed. So, we're thinking of changing this firewall to something like a professional hardware-enabled firewall."
- "There are some bias issues and some intrusions in our network that have to be addressed, so we're thinking of changing this firewall to something like a professional hardware-enabled firewall."
What is our primary use case?
We use pfSense as a firewall and proxy server. We use it to apply different restrictions for different users from some data locations.
What is most valuable?
I mostly like all of it. Whatever we use is valuable.
What needs improvement?
There are some bias issues and some intrusions in our network that have to be addressed. So, we're thinking of changing this firewall to something like a professional hardware-enabled firewall.
For how long have I used the solution?
I have been working with pfSense for many years now.
What do I think about the stability of the solution?
pfSense is a stable solution.
What do I think about the scalability of the solution?
pfSense is a scalable solution. We have about 200 users in our company.
What other advice do I have?
On a scale from one to ten, I would give pfSense a seven.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Netgate pfSense
March 2026
Learn what your peers think about Netgate pfSense. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,728 professionals have used our research since 2012.
IT Infrastructure Analyst at ADRA Peru
An open source firewall solution with a useful Packet Manager feature
Pros and Cons
- "pfSense helped us during COVID-19 because we used OpenVPN to connect from home."
- "PfSense helped us during COVID-19 because we used OpenVPN to connect from home."
- "The main problem with pfSense is that it lacks adequate ransomware protection."
- "The main problem with pfSense is that it lacks adequate ransomware protection."
What is our primary use case?
We use pfSense for the firewall, VPN server, client-server, and internal network.
How has it helped my organization?
pfSense helped us during COVID-19 because we used OpenVPN to connect from home.
What is most valuable?
I like the Package Manager feature.
What needs improvement?
The main problem with pfSense is that it lacks adequate ransomware protection. I would also like pfSense to be more robust like Cisco or Fortinet.
For how long have I used the solution?
I've been using pfSense for two or three years.
What do I think about the stability of the solution?
The stability is very good.
What do I think about the scalability of the solution?
Scalability is very good. We didn't have to slow down, and we worked with it for months.
How are customer service and technical support?
The pfSense page, community support, and YouTube tutorials are good.
How was the initial setup?
The initial set up is complex and took two days to deploy.
What's my experience with pricing, setup cost, and licensing?
pfSense is open-source.
Which other solutions did I evaluate?
I like Fortinet and Sophos as they have more tools to prevent ransomware attacks. Sophos has a client-server, and pfSense doesn't have that. Fortinet and Sophos are under a paid license, and pfSense is open-source and free. This is the main difference.
What other advice do I have?
I would recommend pfSense to potential users. I would tell them to just read the tutorials because they're very useful.
On a scale from one to ten, I would give pfSense a nine.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CEO at a tech services company with 11-50 employees
Scalable application integration, offers customization, well priced
Pros and Cons
- "The solution is fairly scalable when it comes to integrating with other applications and data sets."
- "The solution is fairly scalable when it comes to integrating with other applications and data sets."
- "They could improve their commercial stance and be more agile when it comes to the commercial pricing of enterprise deals."
- "They could improve their commercial stance and be more agile when it comes to the commercial pricing of enterprise deals."
What is most valuable?
The solution is fairly scalable when it comes to integrating with other applications and data sets. They have a lot more customization compared to the competition.
What needs improvement?
They could improve their commercial stance and be more agile when it comes to the commercial pricing of enterprise deals.
For a feature update, they should increase the API integrations into decentralized identity platforms making it stronger.
For how long have I used the solution?
I have been using the solution for two years.
What do I think about the scalability of the solution?
In my experience, this solution is able to increase its scalability.
How are customer service and technical support?
Technical support is very supportive. When we are in contact with them, there is no problem at all.
How was the initial setup?
The setup was straightforward.
What about the implementation team?
When doing deployments of the solution we generally average approximately six to eight weeks.
What's my experience with pricing, setup cost, and licensing?
The pricing is lower than some of its competitors. However, If you do not have a strong technical team and are trying to get pfSense to do some of the same functions as some of the competitors such as Fortinet or Palo Alto, It will cost you a lot in professional services to do it. You then lose the low cost-benefit of this solution.
Which other solutions did I evaluate?
I have evaluated Fortinet, their pricing is reasonable for the SME market, but they are not enterprise players. The strongest solutions in this field are certainly SentinelOne and Carbon Black, they outperform everything else.
What other advice do I have?
I would recommend the solution to others.
I rate pfSense an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
IT Consultant at a tech services company with 1-10 employees
Easy-to-use interface, with good web blocking and it's open-source
Pros and Cons
- "The interface is straightforward and easy to use."
- "Given the fact that it's open-source, relatively easy to use, and it seems to do the job quite well, I would rate pfSense a ten out of ten."
- "Also, simplifying the rules for the GeoIP. Making it simpler to understand would be an improvement."
- "I would like to see the dashboard modernized."
What is our primary use case?
The primary use case of this solution is to protect our business network.
What is most valuable?
I like the fact that it is open-source.
The Surakarta and the web blocking functionality seems to be quite good. It's not perfect, but none of them are.
The interface is straightforward and easy to use.
What needs improvement?
I would like to see the dashboard modernized.
If you look at some of the other providers, their dashboard is more modern looking.
Also, simplifying the rules for the GeoIP. Making it simpler to understand would be an improvement.
For how long have I used the solution?
I have been using pfSense for approximately one year.
What do I think about the stability of the solution?
It seems to be relatively stable. I haven't had very many issues.
If I do have any issues, it is more to do with the way that I have configured it. Other than that, it works fine.
What do I think about the scalability of the solution?
It's a scalable solution. We have 14 computers with more powerful hardware that allows us to deal with larger networks.
Apart from what you see on the interface, you can also use the command line to create a cluster if you need to.
How was the initial setup?
The initial setup is straightforward once you read the manual.
Which other solutions did I evaluate?
I did evaluate another solution but felt that the cost was too high for what it was. Based on the consumer market, I didn't feel that it was at the enterprise level.
What other advice do I have?
I would recommend reading the manual and the administration book. It has all of the proper information.
Many will jump into pfSense without reading the manual properly, or taking the time to understand the definitions, and how to set it up properly.
If you don't, then you might have a bad experience, which would not be fair to the product.
To give a fair comparison and trial, definitely read the technical documentation before implementing it.
Given the fact that it's open-source, relatively easy to use, and it seems to do the job quite well, I would rate pfSense a ten out of ten. I think it deserves that.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Engineering Manager at UTI Tech SA de CV
The internet is always available and has low balances
Pros and Cons
- "It has a good web cache. I used to use a DHCP server and DNS server. For my company, I use pfSense as a load balancing application."
- "With pfSense we have low balances for the internet and the internet is always available, and when our service provider fails, it takes communication to another service so employees always have access to the servers that they need."
- "Many people have problems setting up the web cache for the web system."
- "Many people have problems setting up the web cache for the web system."
What is our primary use case?
I use pfSense for the security of my company.
How has it helped my organization?
With pfSense we have low balances for the internet and the internet is always available. When our service provider fails, it takes communication to another service. The employees always have access to the servers that they need. They always have an abundant flow or they always switch to the lead when the internet fails.
What is most valuable?
It has a good web cache. I used to use a DHCP server and DNS server. For my company, I use pfSense as a load balancing application.
The HA proxy is the main feature that it's used for.
What needs improvement?
Many people have problems setting up the web cache for the web system.
They should put an anti-spam in a web application firewall.
For how long have I used the solution?
I have been using pfSense since 2006.
What do I think about the stability of the solution?
The stability is rock-solid.
What do I think about the scalability of the solution?
I think scalability is good enough.
I do the maintenance for pfSense.
How are customer service and technical support?
There is a lot of information in the online forums.
Which solution did I use previously and why did I switch?
I have used other solutions but I chose pfSense because it's easy to use and configure.
How was the initial setup?
The initial setup was very easy.
Before I set up, I wrote down all the levels on a paper and I drew the plan I wanted to protect. After that, I deployed it pfSense. I filtered the access to the users and to the servers. Everyone has the access that they need.
The deployment took less than an hour.
What's my experience with pricing, setup cost, and licensing?
It's open-source. You can pay for support if you need.
What other advice do I have?
I would rate pfSense a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Owner at a tech services company with 11-50 employees
We have good firewall protection and use this as our gateway device
Pros and Cons
- "Good basic firewall features."
- "The stability is very good, it's just that it's not as easy to use as SonicWall."
- "Layer 7 advanced firewall features are not included in the solution."
- "Right now we have to use a lot of third party plugins with other providers that have their own built-in features so I'd like to see layer 7 advanced firewall features included in the solution."
What is our primary use case?
We have a hosted platform with our client. We've built a VPN site and the solution is deployed as a VM. The client connects to it and it protects anything that's behind it like a regular firewall. Everything we have there is hosted in a data center, all our servers and things that clients connect to. So we're using it as our gateway device. We are customers of pfSense and I'm the owner of our company.
What is most valuable?
I like the site-to-site VPN and the basic firewall features.
What needs improvement?
Right now we have to use a lot of third party plugins with other providers that have their own built-in features so I'd like to see layer 7 advanced firewall features included in the solution. It would definitely improve the product.
For how long have I used the solution?
We've used pfSense over the past three years.
What do I think about the stability of the solution?
The stability is very good, it's just that it's not as easy to use as SonicWall. There are limits as to who we can put to work on the solution, a limited number of our engineers work with it.
What do I think about the scalability of the solution?
The solution is very scalable. We don't sell pfSense to the end users, we use it ourselves. Our clients have SonicWall but the whole company benefits from the firewall.
How are customer service and technical support?
We've never used technical support but we're looking into it now and I think it's very comparable to SonicWall.
How was the initial setup?
It's harder to set up pfSense than SonicWall. Only a couple of people in our company can do that.
What's my experience with pricing, setup cost, and licensing?
We are currently using the open source solution so it's free.
What other advice do I have?
There's a learning curve to this solution, it's not as simple to use as some of the other GUI based firewalls. You need to play around with it a bit.
I would rate this solution an eight out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solutions Architect at a tech services company with 51-200 employees
Easy to install, good support, and good value for the price
Pros and Cons
- "The scalability is very good, where you can do an HA configuration and then bring in another box, if necessary."
- "This solution provides enterprise-level features at a fraction of the cost of an enterprise firewall."
- "I would like to see different graphs available in the reporting."
- "The domain blocking lists need to be improved."
What is our primary use case?
We use pfSense for our firewall protection.
What is most valuable?
The most valuable features are ease of installation and support.
What needs improvement?
The domain blocking lists need to be improved. The supported list for domain blocking is community-maintained, and I would like to see something from the manufacturers of pfSense that is a little more global.
I would like to see different graphs available in the reporting.
For how long have I used the solution?
We have been using pfSense for two months.
What do I think about the stability of the solution?
pfSense is quite stable. It is one of the pros.
What do I think about the scalability of the solution?
The scalability is very good, where you can do an HA configuration and then bring in another box, if necessary. We have ten users in the organization.
We get very little usage and have no plans to increase it.
How are customer service and technical support?
The technical support is A+, pretty good.
How was the initial setup?
The initial setup was straightforward.
What's my experience with pricing, setup cost, and licensing?
This solution provides enterprise-level features at a fraction of the cost of an enterprise firewall.
What other advice do I have?
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: March 2026
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