We use the solution for its unified features of file and block protocols in a heterogeneous environment.
IT Manager at Synergy Computers
Provides good scalability and has an easy initial setup process
Pros and Cons
- "The solution is stable."
- "It could be more flexible in terms of configuration."
What is our primary use case?
What is most valuable?
The solution's most valuable feature is deduplication. Also, its features for file and block protocols work the best.
What needs improvement?
The solution could be more flexible in terms of configuration. Also, they should increase the product range or configuration models for more storage options.
For how long have I used the solution?
I have been using the solution for more than ten years.
Buyer's Guide
NetApp FAS Series
April 2025

Learn what your peers think about NetApp FAS Series. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
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What do I think about the stability of the solution?
The solution is stable and highly available.
What do I think about the scalability of the solution?
The solution is highly scalable. Its FAS2700 series can scale up to more than 1000 terabytes.
How are customer service and support?
The solution has good technical support. Also, the logs created by the system are self-explanatory. So customers can quickly solve the problems. As a certified engineer, I have resolved all the queries.
How was the initial setup?
The solution's initial setup process is straightforward.
What's my experience with pricing, setup cost, and licensing?
The solution is more expensive than other vendors. Although, its cost depends on the use cases and configurations required.
NetApp offers bundled products along with the purchase of the storage system. Thus, the customers don't have to pay recurring licensing fees, including the upgrades. There is no expiry for storage licenses. The customers have to pay for support services. The price for the initial configuration might appear more expensive than other competitors. But it tends to be lower after a specific time.
What other advice do I have?
The solution has a unique product line. It is suitable for small-scale as well as large-scale enterprises. I advise others to thoroughly understand their business requirements before buying the solution. If you need a FAS solution, go for NetApp. But if you require high-density storage, a direct-attached storage solution might be more suitable for your use cases.
I rate the solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
NetApp Pre Sales Specialist at Altron
Integrates well, plenty of features, and highly reliable
Pros and Cons
- "The most valuable feature of the NetApp FAS Series is the snapshot and the FlexClone for Oracle and Microsoft SQL environments. Additionally, the integration can be done with most all on-premise and cloud providers."
- "We no longer have OEM support in South Africa which is not helpful, it can be difficult. They should add an office back to the country because it was better."
What is our primary use case?
NetApp FAS Series are used for sharing environments.
What is most valuable?
The most valuable feature of the NetApp FAS Series is the snapshot and the FlexClone for Oracle and Microsoft SQL environments. Additionally, the integration can be done with most all on-premise and cloud providers.
What needs improvement?
We no longer have OEM support in South Africa which is not helpful, it can be difficult. They should add an office back to the country because it was better.
For how long have I used the solution?
I have been using NetApp FAS Series for approximately 10 years.
What do I think about the stability of the solution?
NetApp FAS Series is exceptionally stable and performs well. We have been running a metro cluster and we have not had any data downtime in 10 years.
How are customer service and support?
The support is generally okay but they lack expertise at times. They should add an office in South Africa for support, it would be better for customers.
How was the initial setup?
The setup of the NetApp FAS Series has improved over the years and is reasonable.
What's my experience with pricing, setup cost, and licensing?
The price of the NetApp FAS Series is reasonable and it provides value for the money with the feature sets. NetApp FAS Series are competing with Huawei storage which has an office and does aggressive marketing with a discount. However, we found that if our customers do a technology refresh they are happy with the performance of the NetApp FAS Series.
The price of the solution is based on a lot of aspects, such as installation type, size, and technology being used.
What other advice do I have?
My advice to others is for them to consistently adhere to the best practice guide. By following the guide thoroughly, including details, such as cabling, you can prevent any issues from arising. Practicing best practices ensures a smoother experience overall.
We have a lot of customers moving to VMware from the NetApp FAS Series solution.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
NetApp FAS Series
April 2025

Learn what your peers think about NetApp FAS Series. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,686 professionals have used our research since 2012.
Storage Administrator with 1,001-5,000 employees
We now have the capability of both SIFS and NFS, and we don't need to have separate OS boxes.
Pros and Cons
- "It allows our Windows and Unix teams to have a centralized point to share data between the two."
- "I’ve found that I use command line more often than I thought needed. Some things should be done in the GUI, and command-line switches can be overwhelming and take up a lot of time."
What is most valuable?
All SIFS and NFS are valuable. It allows our Windows and Unix teams to have a centralized point to share data between the two. When a potential army recruit provides info at various locations, FAS gives us a drop point where the system can pull info from various locations.
How has it helped my organization?
NetApp allows us to take arrays and pass through. NetApp now has the capability of both SIFS and NFS that we didn’t have before. We don’t need to have separate OS boxes. And we don’t have duplicate data.
What needs improvement?
I’ve found that I use command line more often than I thought needed. Some things should be done in the GUI, and command-line switches can be overwhelming and take up a lot of time. In a GUI, I can just hit options or boxes. However, cluster mode will address a lot of that, but 7-mode definitely doesn’t.
What do I think about the stability of the solution?
Some issues where some of my stuff is not failing over. I’m the eighth person handling the system, and my impression is that it wasn’t configured correctly. However, I very rarely have a problem. It’s been stable.
What do I think about the scalability of the solution?
I haven’t had to scale in my department, but I foresee change in the near future because we’ll be taking on other portions of the government (medical, for example). Other portions will be somewhat isolated, but there is overlap.
How are customer service and technical support?
I’m part of a five-person team with in-house support. If that doesn’t work, then I go to NetApp support. We work with specific people within NetApp. I like that tech supports sticks to it until the issue is solved and that they follow up. Any delays are on our end because we move slowly.
Which solution did I use previously and why did I switch?
Five or six years ago, we used a Hitachi solution with fiber channel.
How was the initial setup?
I wasn’t there, but I will be involved in the 8080 installation in 2 weeks. NetApp will come in and do it for us.
What's my experience with pricing, setup cost, and licensing?
It’s difficult for us to get money, so make sure you get everything in order, because there’s no going back and saying “oh, I missed this or that”, so make sure you plan well and well in advance.
What other advice do I have?
It does a good job at what it’s designed to do.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sales Manager - Infrastructure at Synergy Computers
A highly scalable and reliable solution that is suitable for archival purposes
Pros and Cons
- "Snapshot, deduplication, and compression features are valuable."
- "NetApp needs to put its OS on a microchip rather than on disks."
What is our primary use case?
We offer the solution to customers with unified storage without any gateway.
What is most valuable?
Snapshot, deduplication, and compression features are valuable. I also like the product’s OS. The product is the most reliable because it is based on Linux.
What needs improvement?
NetApp needs to put its OS on a microchip rather than on disks. The product uses flash storage for caches. The solution could improve the cache memory in storage. Though the storage is being used for backups and archival, there is still room for improvement in the increment of cache memory and storage.
For how long have I used the solution?
I have been using the solution for almost ten years. We are proposing the FAS2700 series to our customers.
What do I think about the stability of the solution?
I rate the tool’s stability an eight or nine out of ten.
What do I think about the scalability of the solution?
I rate the tool’s scalability a ten out of ten. We have almost 100 users in Pakistan. Our customers are medium and enterprise-level businesses.
How are customer service and support?
We have a team of certified NetApp engineers. We are also very comfortable with the technical team.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was fine. I rate the ease of setup an eight or nine out of ten. It took us one or two days to deploy the solution.
What about the implementation team?
We usually get a scope of work from the customer before deploying the solution. We then plan everything and design the storage according to the scope of work.
What's my experience with pricing, setup cost, and licensing?
I rate the solution’s pricing seven or eight out of ten. If we want a ransomware solution with the product or other extended features, we need to pay an extra cost. That’s why there are different licensing costs for the product.
What other advice do I have?
Customers who want large-scale files can afford the solution. The product is very good for archival purposes and to protect large files. Overall, I rate the tool a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Storage and VMware Expert at a comms service provider with 1,001-5,000 employees
It helps centralize and simplify all connections into one box.
What is most valuable?
It gives us the flexibility to work with all protocols on the same Storage Box. The WAFL (Write Anywhere File Layout) is the best feature implemented on this storage solution. Also, the DataONTAP is very reliable and stable, and I haven't had any problems yet. If you configure NetApp using the best practices, you should not have any issues with the performance. Lastly, the de-duplication works very well with all applications in a VMware environment, and you will save a lot of space. In my experience we save more than 80% of the space using deduplication on the volume, and if you have allflash fas you will have gain of the 3:1 and 4:1 on the your storage on the all environment without lost performance.
How has it helped my organization?
All the protocols on the same box can solve all the configurations problems. They also help centralize and simplify all connections into one box.
The feature snapmirror is too simple to configure and it is the best way to configure one storage environment with High Availability site to site.
What needs improvement?
Unify all backup software on the single tool to simplify the administration.
For how long have I used the solution?
I've been using NetApp products for Ten years, and currently i am working with models FAS6220, FAS8020 using all softwares available...
What was my experience with deployment of the solution?
I don´t find issues yet
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and technical support?
Customer Service:
10/10.
Technical Support:10/10.
Which solution did I use previously and why did I switch?
In the past, I used, and still work with, solutions like Fujitsu and Hitachi, but when I have an opportunity to work with a NetApp solution, I don't want to go back. That's because the NetApp solutions give me more flexibility to work.
How was the initial setup?
I think it is easy, because I have implemented NetApp in the past. I don't know if someone without work experience would be able to execute the initial setup. However, if you apply best practices, you should not have an issue.
What about the implementation team?
I have experienced both in-house and vendor team implementations. Whenever it is done by the vendor, they are 10/10.
What was our ROI?
The ROI for NetApp is good, and if you use it on a VMware environment, the ROI will be even greater, and if you get the new solution Allflash FAS you will have a big gain of the storage like 3:1, 4:1 and many more dependending on the your application.
What's my experience with pricing, setup cost, and licensing?
The price, sometimes, is very high, but the ROI is guaranteed.
Which other solutions did I evaluate?
Ye I did, but I didn't find another solution that could centralize all the protocols into one box without an appliance.
What other advice do I have?
Study the NetApp solutions, and before you implement be sure to do PoCs.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Manager at NUM AG
Reliable and easy to set up storage system; has good stability, scalability, and high availability
Pros and Cons
- "Reliable storage solution with an easy setup. It has high availability and makes single file restoration easy. It also has good stability and scalability."
- "The NetApp FAS Series is not as high-performing and is not as fast. Its speed needs improvement, but this could only be done if it's an all-flash solution."
What is our primary use case?
My use case for the NetApp FAS Series is that it's a repository for the VM (virtual machine) and CIFS (common internet file system) share, or network share.
How has it helped my organization?
The NetApp FAS Series has helped simplify our infrastructure. There were times it also helped simplify our operations.
What is most valuable?
The NetApp FAS Series is useful, because it makes restoring a single file easy, but after that, nothing more. It's just a repository of the virtual machine, so I could use it or another solution, but it's reliable, e.g. it has two nodes with high availability, so this is the reason we choose to use this solution.
This solution also accelerates virtualization, but not so much, because it's not an all-flash solution. The FAS2620 is a traditional solution with some cache, so it's not so fast, but it's enough for my company. AFF is all-flash, but this solution: FAS, is not all-flash, but people like it.
What needs improvement?
The NetApp FAS Series is not as high-performing for our business critical applications, because it's not an all-flash solution. It's also not as fast, so its speed needs improvement, but this could only be done if it's an all-flash solution.
For how long have I used the solution?
I've been using the NetApp FAS Series for eight years: four years for the first installation, then another four years for the second installation.
What do I think about the stability of the solution?
The NetApp FAS Series has good stability. I never had any issues with it, so I chose it for the second time.
What do I think about the scalability of the solution?
My impression on the scalability of the NetApp FAS Series is that it's good, but my usage is just below 50%, so scalability is not an issue for me.
Which solution did I use previously and why did I switch?
I've used a different NetApp solution, but I cannot remember the exact type of storage. The reasons I switched to the NetApp FAS Series is because I already knew the product. Another reason for choosing this solution is its reliability. I never had an issue with it in the eight years I've been using it.
How was the initial setup?
The initial setup for this solution was easy. Planning took one day and the setup took two hours.
What other advice do I have?
We don't use the cloud backup solution of the NetApp FAS Series. We just use it in a very basic way, and nothing more than a repository for the VM and CIFS.
I do the tuning and the troubleshooting for this solution myself. I'm the only one managing it, e.g. the other members of the IT team are not involved in it, so it's hard to say if it does reduce IT support costs.
We have not used the NetApp FAS Series in supporting data analytics, AI, machine learning, SAP, and Oracle workloads, nor did we use it to support any asynchronous replication for disaster recovery with MetroCluster.
I never had an issue with this solution, so I never used their technical support.
I'm rating the NetApp FAS Series a nine out of ten for availability and reliability.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
System Administrator at ON Semiconductor Phils. Inc.
The provision of HA has improved the up time of our entire infrastructure
Pros and Cons
- "The most valuable feature for us is the combining of HA and SnapMirror."
- "Currently, the newest release is not HCI friendly."
What is our primary use case?
We have deployed a four-node cluster to host multiple services like NFS, CIFS, FCP, and iSCSI with SnapMirror enabled across the cluster.
How has it helped my organization?
NetApp FAS has provided an HA environment that has improved the up time of our entire infrastructure.
What is most valuable?
The most valuable feature for us is the combining of HA and SnapMirror.
What needs improvement?
I would like to see an improvement in the licensing on Data Mirroring (SnapMirror) features.
Currently, the newest release is not HCI friendly.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
In my nineteen years of being a storage administrator, I have never seen NetApp storage cause significant downtime that was connected to hardware failure.
What do I think about the scalability of the solution?
One of the big features of NetApp FAS is the clustering of storage, which allows you to scale up the whole cluster using different models. This is broad and each HA is expandable.
How are customer service and technical support?
Their team is one of the best support services that I have encountered.
Which solution did I use previously and why did I switch?
Previously we used the IBM N Series storage system. We switched because of its limited features.
How was the initial setup?
The initial hardware setup is pretty straightforward because once you set up one node in the cluster, the whole system can be joined seamlessly. The setup for the NetApp hardware is a very short command menu that is user-friendly.
What about the implementation team?
Our policy for the initial setup is to get service with the vendor. This provides a warranty just in case we encounter issues. NetApp support is highly knowledgeable about their product and they are trained to do the initial setup perfectly as planned.
What was our ROI?
What's my experience with pricing, setup cost, and licensing?
Licensing is still proprietary which is one of the advantage of some Netapp devices to some of the storage systems.
Which other solutions did I evaluate?
We evaluated the HP and Dell storage solutions before choosing this product.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
NetApp Product Manager at Hiperdist Ltd
A unified solution that allows users to run multiple applications on a single storage
Pros and Cons
- "We can manage our applications from a single dashboard."
- "The product must support more drives."
What is our primary use case?
The product is used for multitenancy and backups. We use it for different solutions.
How has it helped my organization?
Having multiple applications with different protocols running on the same system benefits our organization. The direction is unified. We can manage our applications from a single dashboard.
What is most valuable?
The product has a unified technology. We can use different protocols from the same controller. It is a unified solution that allows users to run multiple applications on a single storage.
What needs improvement?
The product must support more drives.
For how long have I used the solution?
I have been working with the product for more than nine years.
What do I think about the stability of the solution?
The product is very stable.
What do I think about the scalability of the solution?
The tool is scalable. It depends on the models, though. The entry-level models have limited scalability.
How are customer service and support?
The technical support is very good. It can be better, though.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was straightforward. We have to make the connection if we have some external drives to connect to the shells. Then, we power the shells and connect them to the controller. Once the system is up, we must create the aggregate and the volumes and mark them to the server. The deployment doesn’t take time, but the connectivity and the layout of the network take time. The whole process can be completed within an hour.
What about the implementation team?
The resources needed depend on the scale of deployment. If I have many shells to configure, I will need people’s help. Otherwise, I can do everything myself. It is not difficult to maintain the tool.
What was our ROI?
The product provides a good value for money.
What's my experience with pricing, setup cost, and licensing?
Pricing is very relative. It depends on the customers' budgets. NetApp has a good discount structure that finds a way to accommodate the customer's budget.
What other advice do I have?
I worked with the solution about three weeks ago. We are partners. Overall, I rate the solution a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

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Updated: April 2025
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