Broadcast Technology Director at a media company with 501-1,000 employees
Real User
Top 10
Reliable storage, easy to use, performs well, and the support is good
Pros and Cons
  • "It's an easy product to use that is stable and has good performance."
  • "The user interface could be improved to have better graphics and the performance analyzer could be better."

What is our primary use case?

We are using NetApp FAS Series on all of your sites.

We use it in four major systems for productions in broadcast TV channels. 

I can say that we use it in Production and Archive environments according to the model and disk structure. 

How has it helped my organization?

I can say that we use it in Production and Archive environments according to the model and disks structure.We tested many storages. Netapp was the most successful in terms of performance. We did multiple HD ingests in real-time. At the same time, Editing teams edited on the ingested files. As Ingest, we recorded more than 20 HD cameras simultaneously. We chose netapp when we saw that it was successful in the tests we carried out according to our structure.

What is most valuable?

  • First of all, I think it is very suitable storage for media.
  • When editing and recording at the same time, its performance is quite sufficient.
  • The fact that it is redundant for the controller provides sufficient security.
  • I can share all volumes as a single space through the FlexGroup structure.
  • You can manage departments independently by creating more than one SVM.
  • Ontap is a very stable and reliable operating system.

What needs improvement?

There should be a separate admin web management for each SVM. We are currently managing all SVMs from a single admin interface. it is a problem.

Real-time performance monitoring requires good software. It would be great to be able to see the audit logs.

Buyer's Guide
NetApp FAS Series
April 2024
Learn what your peers think about NetApp FAS Series. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
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For how long have I used the solution?

We have been using NetApp FAS Series for more than five years.

What do I think about the stability of the solution?

I can say that it is a stable product.

What do I think about the scalability of the solution?

NetApp has a structure that can grow very easily. You can expand by buying suitable model shelves. You can expand by the value allowed by the controller.

How are customer service and support?

We have opened cases with technical support in Europe. They can connect and together we resolve the issue.

At times we use support from the support site.

What other advice do I have?

NetApp FAS Series can use the cloud services in the storage and can be upgraded to the cloud.

I could recommend this solution to other media companies to use. It's an easy product to use that is stable and has good performance.

I would rate NetApp FAS Series a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user332607 - PeerSpot reviewer
Sr. Systems Administrator at University of Central Florida
Vendor
Snap mirror gives us a way to snap to our two DR sites to instantaneously bring up VMs, but it lacks certain how-to guides.

Valuable Features

  • Snap mirror as it gives us a way to snap to our two disaster recovery sites to instantaneously bring up VMs
  • Dedupe helps us to save a lot on OS files for VMs

Improvements to My Organization

It provides a relatively cost-effective solution, as we have all our virtual infrastructure on NetApp.

Room for Improvement

They should provide more specific how-to guides. For example, I want to implement Sharepoint, but how do I do that?

Deployment Issues

Upgrades are always hold-our-breath situations. I’ve been lucky, but I’ve heard horror stories. I’m also dead-ended.

Stability Issues

It’s been good. We haven’t had a complete outage (other than when our network the went down). We’ve had some challenges with hardware, but this was done non-disruptively with failover.

Scalability Issues

We’re still on 7-mode, but it still scales fairly well as the 6240 is a hefty machine.

Customer Service and Technical Support

It's used for repairs. We got outside help with set up and to put processes in place. Once done, it was seamless.

Initial Setup

Very straightforward. We’re using 7-mode, so nothing fancy, and I had no difficulties. There were a couple things I didn’t know, but our partner, DataLink, helped. Specifically, I didn’t understand the rate groups and when you expand aggregates, you have to do a full regroup, which wasted a lot of space. I had 16-disk rate groups, added five disks, and it unbalanced things.

Other Advice

Six to eight months ago, I would have said go for it, but now I’ve been getting a lot of doubts about the stability of NetApp itself as a company.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sami Ventriglia - PeerSpot reviewer
Sami VentrigliaSoftware & Services Advisor at a tech company with 10,001+ employees
Integrator

Re: Setting up Sharepoint. Contact any NetApp sales engineer, they can point you to one of two things, either KB documentation or NetApp has a 'helpline' that you can call and ask for information on How-To's such as this. I agree though, they do not make guides easy to come by, but they do exist.

Buyer's Guide
NetApp FAS Series
April 2024
Learn what your peers think about NetApp FAS Series. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,479 professionals have used our research since 2012.
CEO at BDPR Technologies Limited
Real User
Top 10
Reliable, scalable, and stable storage solution which offers multiple features
Pros and Cons
  • "Flexible and reliable storage solution with multiple features such as cloning, replication, and deduplication. Data migration can be done without any performance implications on the production systems."
  • "No other area for improvement comes to mind other than its price. Making the price more attractive will help this solution have a bigger market share."

What is our primary use case?

Most of my customers utilize this solution in the banking sector. They use it for their banking applications. They use it as their main storage.

What is most valuable?

One of the features that are so nice and which the bank loves so much about the NetApp FAS Series is its cloning feature. You can clone a database of any size, and when you clone it, the clone itself at the time it is created only occupies a very, very small footprint on the storage. It is when you sever the clone from the main database that you'll have a larger footprint.

For example: You have a database of one terabyte, then you clone that, and it will occupy just a few gigabytes. This means you now have a clone which you can use for a number of things: reporting, backup, or anything you like. You can even use it to test a new product you are trying to bring into the market. However, the moment you sever the clone from the main database, then it becomes WORM-free terabytes on its own, so that's one advantage.

The other advantage is that when you want to do a backup no matter the size of the database, you can do a snapshot. The snapshot takes up a very tiny space on the disc. From that snapshot, you can then take your data and migrate it to a backup storage. The backup storage could be via disc storage. It could be cheap and you can migrate it without any performance implications on the production systems, and that's very, very good.

You can also do replication. You can do one-to-one replication when you have a multi storage and replicate it to under storage, which is located long distance from where you are running your production system. You can do one too many replications and that is okay. You can replicate the data, not just to another data storage, but to multiple data storages, so there's flexibility.

This solution also has deduplication capabilities, so you can compress the data and deduplicate it so that the space to occupy, or the footprint becomes smaller. 

There is a lot of data management tools today, and in the past you have to buy your data management tools separately. At present, when you buy NetApp storage, all the software tools are made available to you as a bundle, so that's another thing I like about the NetApp FAS Series.

What needs improvement?

The only improvement to this solution that I can propose is for NetApp to make the price more attractive. If the price is more attractive, then it will have a bigger market share. I can't think of any other area for improvement because the price is the only one that really comes to mind.

For how long have I used the solution?

I've been dealing with the NetApp FAS Series since 2003.

What do I think about the stability of the solution?

This solution is very, very, very, very stable. Notice how I mentioned "very" a few times. You can rely on this solution because of its stability.

What do I think about the scalability of the solution?

The NetApp FAS Series is scalable.

How are customer service and support?

Technical support from NetApp is excellent.

How was the initial setup?

In general, the setup for this solution is straightforward.

If the customer is migrating from a non NetApp storage to a NetApp storage, what we have to do is to map all the data from the non NetApp storage to the NetApp storage, after we have done the initial setup and configuration. Once we've completed that, from there, the customer can use the NetApp FAS Series straight away. We've done quite a lot of that.

An example is the case of Novacom: a telecommunications company. They were using EMC at that time, so we migrated that data from EMC to another platform, and it went very well. Now, if you're migrating from a NetApp storage to another NetApp storage, e.g. your current NetApp solution is already obsolete, then you want to do a technical refresh and you bought the latest version of the solution, so migration from NetApp to NetApp is the easiest. It will be the easiest data migration because all the tools are there.

What's my experience with pricing, setup cost, and licensing?

Pricing for this solution is not very high, but could still be improved and made more attractive.

What other advice do I have?

I've been a NetApp reseller for more than 10 years. I've supplied NetApp storage solutions to quite a number of customers in Nigeria, particularly in Lagos, so I have familiarity with the NetApp products, but that doesn't mean that I've sold all the various types. I've not sold all the various types, but I've sold quite a lot of backup storages, even when they were still producing virtual tape libraries.

My customers have been using NetApp for more than 10 years. In Nigeria, the most popular NetApp product is the FAS series. My customers always start with FAS. I've just placed an order for a NetApp Storage Acceleration Appliance (SA300) for Unity Bank of Nigeria. The NetApp FAS products: these ones are the most popular products in Nigeria, but there also other variants here.

Scalability and reliability are what my customers like about the NetApp FAS Series.

How long the full deployment for this solution takes depends on the complexity of the environment. It also depends on data volume. In some cases, you can get it done within two days, and in some cases you can get it done within one week to two weeks maximum. It could take up to two weeks when migrating from a non NetApp storage to NetApp storage. Otherwise, deployment can go very, very fast.

My customers love NetApp a lot.

The number of users of this solution, particularly those in the commercial banks, depends on the size of the customer base of those banks. The customers of the commercial banks are the ones interfacing with the commercial banking application, and there are usually millions of customers, but all of them cannot be on the application at the same time.

There are also internal users of NetApp within the bank itself: the bank staff who are making use of it for their normal day to day work, e.g. when closing at the end of the day, at the end of the month, or at the end of the year, etc. When you take into consideration the customers of the banks, the number of users of this solution would be millions.

I'm giving the NetApp FAS Series a rating of nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user332772 - PeerSpot reviewer
Systems Engineer at Cystic Fibrosis Foundation
Vendor
The integration with Windows for SQL exchange is critical, but it doesn't allow for live deduplication.

Valuable Features:

  • High Availability – most important thing with all big storage systems
  • Flexible – it uses all different kinds of protocols (SAN, fiber channels)
  • Virtual Management Console – helps with and integrates with vSphere. I’ve deployed it, but haven’t configured it. Looks really promising.
  • Snap Drive – integration with Windows for SQL exchange is critical
  • Can update without taking the system down

Improvements to My Organization:

It’s a High Availability environment in which I haven’t had problems. We’ve only had one disk fail in a year. Quality of product is good.

Room for Improvement:

Tegile offers live deduplication. And NetApp can only be scheduled to dedupe in the background or for later.

Also, the web page for downloading software could be more efficient (for example, getting instructions takes a few clicks). Make it easier for customers to download software.

Initial Setup:

The instructions didn’t provide for re-configurations from scratch and tech support were stuck too. The person who configured before had installed NetApp 8.2 on 7 mode. 8.3 didn’t support 7, which I wanted to do, so that’s why I had to reconfigure from scratch.

Other Advice:

First, make a lot of calculations of how much data you’re going to use and how much you’re using now. Compare the two and look into how you configure storage solution. How much data, how to split, etc. If you can’t spend that much on storage, you need to determine how to follow best practices to get as much storage as possible for the money. For example, if you have five shelves, you don’t need to worry about LUNs going offline. But if it’s just two shelves, like I have, you must be very careful about provisioning storage and use as much as possible.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sourabh Madan - PeerSpot reviewer
Solution architect at Hitachi Systems, Ltd.
Real User
Top 5
The tool's most valuable features are ease of use, ease of access, expandability, availability, and performance
Pros and Cons
  • "The tool's most valuable features are ease of use, ease of access, expandability, availability, and performance. NVMe drives have improved their performance."
  • "NetApp FAS Series should improve its price, which is expensive."

What is our primary use case?

We use the product for SAN, block, and file storage. We use it for consolidation or sandbox storage in our VMware environment. We treat it as a sandbox-only box and leverage features from VMware for DC and DR.

What is most valuable?

The tool's most valuable features are ease of use, ease of access, expandability, availability, and performance. NVMe drives have improved their performance. 

What needs improvement?

NetApp FAS Series should improve its price, which is expensive. 

For how long have I used the solution?

I have been using the product for two to three years. 

What do I think about the stability of the solution?

NetApp FAS Series is stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

Initially, we encountered some challenges with the tool's technical support. However, it is stable now. 

How was the initial setup?

We encounter some challenges during the tool's deployment. We try to train our engineers on it. The process which can be completed easily is sometimes time-consuming. 

What other advice do I have?

I rate NetApp FAS Series a seven out of ten. Whenever we need unified storage, we recommend Data as a Solution.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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PeerSpot user
Ramy Adly - PeerSpot reviewer
HPC & Cloud systems administrator at Brightskies
Real User
Top 5Leaderboard
A stable solution for data storage with professional support
Pros and Cons
  • "The solution is very stable and reliable"

    What is our primary use case?

    We use the solution as a home directory for our HPC cluster. The users store important and reliable data on it. We are not using it for IO-intensive operations but as a reliable storage.

    What is most valuable?

    The solution is very stable and reliable. We guarantee our users' snapshots and the long life of data. Also, the support is professional and nice. It is simple and powerful.

    What needs improvement?

    As a company, NetApp may consider working with ARL systems.

    For how long have I used the solution?

    I have been using NetApp FAS Series for around five years.

    What do I think about the stability of the solution?

    The product is stable.

    What do I think about the scalability of the solution?

    The solution is scalable to some extent.

    We have 400 nodes in one cluster and 1400 nodes in another cluster. Around 800-900 users are using the solution.

    How are customer service and support?

    The support is professional. They provide answers in a very short period.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We've used Dell solutions. NetApp is easier and simpler to manage. It's more reliable and stable. The basic features work more consistently on the NetApp website.

    How was the initial setup?

    The initial setup is easy.

    What other advice do I have?

    The tool is very easy to maintain. Even for desk sales, they have some automatic workflow to send an RMA, place the desk and ship a new one.

    Overall, I rate the solution an eight out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    Storage and System Engineer at Thales Services SAS
    Real User
    The storage efficiency provided maximum savings in our storage utilization
    Pros and Cons
    • "Using the built-in Snapshots and SnapMirror technology, we were able to have better working data protection locally and off-site."
    • "The storage efficiency provided a maximum savings in our storage utilization."
    • "The AutoSupport could be improved to be more proactive in certain cases."
    • "When getting new hardware, always tell the account manager that you are also considering other brands. They will be forced to adjust the price lower."

    What is our primary use case?

    We recently upgraded our NetApp environment from 7-Mode to Clustered ONTAP v9.3. Primary use cases are NFS and CIFS. NFSs are used for VMware data store while the CIFSs are for corporate file sharing.

    How has it helped my organization?

    Using the built-in Snapshots and SnapMirror technology, we were able to have better working data protection locally and off-site. The storage efficiency also provided maximum savings in our storage utilization.

    What is most valuable?

    Other tools, like OnCommand Unified Manager and Config Advisor, help us a lot in managing our environment.

    What needs improvement?

    None at the moment for the box itself. We are very happy with the current capabilities of this hardware. 

    Hopefully, the AutoSupport can be improved to be more proactive in certain cases.

    For how long have I used the solution?

    Less than one year.

    What's my experience with pricing, setup cost, and licensing?

    When getting new hardware, always tell the account manager that you are also considering other brands. They will be forced to adjust the price lower.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Solutions Architect at a tech services company with 501-1,000 employees
    Real User
    It is stable and integrates well with other components
    Pros and Cons
    • "The initial setup was so straightforward. It was well-documented."
    • "It is very flexible. It integrates well with the public cloud and other components, so everything can be API driven. Therefore, it is very easy to automate it."
    • "We would like to have further integration with some backup products. They have some of them already, but there could be more."

    What is our primary use case?

    We use NetApp as our primary storage. Because we are a system integrator, we managed more than 100 data petabytes of data of our customers.

    How has it helped my organization?

    It is very flexible. It integrates well with the public cloud and other components, so everything can be API driven. Therefore, it is very easy to automate it.

    What is most valuable?

    It is very stable and integrates very well with other components.

    What needs improvement?

    We would like to have further integration with some backup products. They have some of them already, but there could be more.

    We have already seen the new roadmap and a lot of our requested features are already on it.

    What do I think about the stability of the solution?

    It is very stable. We use it for more than 100 petabytes. We do not have any issues. We have never lost data.

    What do I think about the scalability of the solution?

    It acts as it was documented.

    How are customer service and technical support?

    I do not speak with the NetApp support.

    Which solution did I use previously and why did I switch?

    We have always used NetApp, so we did not switch from another vendor.

    How was the initial setup?

    The initial setup was so straightforward. It was well-documented.

    Which other solutions did I evaluate?

    We have almost all vendors in our portfolio: EMC, Pure Storage, etc. 

    As our stand up, we use NetApp because we are pleased with it. Other vendors have good ideas, but they are not yet implemented in NetApp, hopefully that will come one day.

    What other advice do I have?

    Use NetApp, it is good. There are more specialized products in the market, but NetApp is a very good general fit.

    We have a lot of product knowledge, and it is not 100 percentage perfect. However, we know where it behaves well, and where does not.

    Most important criteria when selecting a vendor: We always check the vendor to make sure our clients are receiving the most value for their money. We want the best solution for customers based on their budgets, because it is stupid to offer a product if it if does not work within the customer's budget.

    Disclosure: My company has a business relationship with this vendor other than being a customer: System integrator.
    PeerSpot user
    Buyer's Guide
    Download our free NetApp FAS Series Report and get advice and tips from experienced pros sharing their opinions.
    Updated: April 2024
    Buyer's Guide
    Download our free NetApp FAS Series Report and get advice and tips from experienced pros sharing their opinions.