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System Administrator at ON Semiconductor Phils. Inc.
Real User
The provision of HA has improved the up time of our entire infrastructure
Pros and Cons
  • "The most valuable feature for us is the combining of HA and SnapMirror."
  • "Currently, the newest release is not HCI friendly."

What is our primary use case?

We have deployed a four-node cluster to host multiple services like NFS, CIFS, FCP, and iSCSI with SnapMirror enabled across the cluster.

How has it helped my organization?

NetApp FAS has provided an HA environment that has improved the up time of our entire infrastructure.

What is most valuable?

The most valuable feature for us is the combining of HA and SnapMirror.

What needs improvement?

I would like to see an improvement in the licensing on Data Mirroring (SnapMirror) features.

Currently, the newest release is not HCI friendly.

Buyer's Guide
NetApp FAS Series
August 2025
Learn what your peers think about NetApp FAS Series. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
866,561 professionals have used our research since 2012.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

In my nineteen years of being a storage administrator, I have never seen NetApp storage cause significant downtime that was connected to hardware failure.

What do I think about the scalability of the solution?

One of the big features of NetApp FAS is the clustering of storage, which allows you to scale up the whole cluster using different models. This is broad and each HA is expandable.

How are customer service and support?

Their team is one of the best support services that I have encountered.

Which solution did I use previously and why did I switch?

Previously we used the IBM N Series storage system. We switched because of its limited features.

How was the initial setup?

The initial hardware setup is pretty straightforward because once you set up one node in the cluster, the whole system can be joined seamlessly. The setup for the NetApp hardware is a very short command menu that is user-friendly.

What about the implementation team?

Our policy for the initial setup is to get service with the vendor. This provides a warranty just in case we encounter issues. NetApp support is highly knowledgeable about their product and they are trained to do the initial setup perfectly as planned.

What was our ROI?


What's my experience with pricing, setup cost, and licensing?

Licensing is still proprietary which is one of the advantage of some Netapp devices to some of the storage systems.

Which other solutions did I evaluate?

We evaluated the HP and Dell storage solutions before choosing this product.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
System Engineer at Symbol Technologies PLC
Real User
Easy to manage as a unified storage for diverse workloads
Pros and Cons
  • "This solution provides us with easy management and great vendor support."
  • "Dedicated storage efficiency accelerators could improve the overall performance of the system."

What is our primary use case?

We use this solution as general unified SAN storage for different workloads.

How has it helped my organization?

This solution provides us with easy management and great vendor support.

What is most valuable?

The most valuable feature is that this acts as unified storage, both SAN and NAS, for all types of workloads.

What needs improvement?

Dedicated storage efficiency accelerators could improve the overall performance of the system.

For how long have I used the solution?

Four years.
Disclosure: My company has a business relationship with this vendor other than being a customer. System Integrator
PeerSpot user
Buyer's Guide
NetApp FAS Series
August 2025
Learn what your peers think about NetApp FAS Series. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
866,561 professionals have used our research since 2012.
Chief Evangelist & CEO at Evantage IT Consulting Services Pvt Ltd
Consultant
Lesser resources needed for snapshot and recovery

What is our primary use case?

Used SnapMirror for replication and DR. It's a good case for a storage-based DR. Good results on RPO and RTO.

How has it helped my organization?

  • Efficient usage
  • Good pricing
  • Good solution architects and deployment guys are available
  • Licensing is easy.

What is most valuable?

  • Lesser resources needed for snapshot and recovery
  • Easy to manage
  • Recovery process is easy
  • Integration with other tools is available.

What needs improvement?

  • Integration with most of the third-party BR tools
  • A clear roadmap for next releases should be available.

For how long have I used the solution?

Three to five years.
Disclosure: My company has a business relationship with this vendor other than being a customer. Business Partner
PeerSpot user
it_user627942 - PeerSpot reviewer
IT Infrastructure Manager at a financial services firm with 201-500 employees
Real User
Resilient storage but latency and IOPS could be better
Pros and Cons
    • "I would like to see less latency and higher IOPS."

    What is our primary use case?

    We use it for storage and it has performed fine, but now we need to upgrade.

    What is most valuable?

    We like its resilience. It's reliable storage.

    What needs improvement?

    I would like to see less latency and higher IOPS.

    For how long have I used the solution?

    More than five years.

    What do I think about the stability of the solution?

    Stability is very good.

    What do I think about the scalability of the solution?

    I'm satisfied with the scalability.

    Which solution did I use previously and why did I switch?

    We did our research and, at the time, NetApp was what we chose. Our most important criterion when selecting a vendor is reliability. The price is, obviously, always an issue but reliability and the quality of the product are most important.

    How was the initial setup?

    The initial setup was very, very straightforward.

    What other advice do I have?

    If you need reliability, definitely go for NetApp.

    I rate it at seven out of 10 because it has been very reliable but not very good when it comes to IOPS and latency.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Systems Engineer at a tech services company with 11-50 employees
    Real User
    Double-parity RAID guarantees that our data stays intact
    Pros and Cons
    • "One of the most valuable features offered is double-parity RAID, which guarantees that your data will stay intact. We're also able to provision storage and monitor which ones are really consuming storage."
    • "It lacks automatic tiering, When you use data, some of it goes cold. It is not hot data, so the system should automatically move that data to the SATA, while the hot data is kept on tier-one, the SaaS or SSD drives."

    What is our primary use case?

    The primary use case is for regular databases and file systems. So far it has been good. The performance is solid, it's robust, availability is solid.

    How has it helped my organization?

    We're able to keep data for a longer time because we are able to manage it well using the features that NetApp provides. It has also helped us to quickly deploy our test environment and finish all of our testing before we deploy on the customer side or the customer systems. It has really helped in our operations and our productivity.

    What is most valuable?

    One of the most valuable features offered is double-parity RAID, which guarantees that your data will stay intact. You can experience two disk failures and still be up. Another feature is the deduplication. It saves a lot of space. We're also able to provision storage and monitor which ones are really consuming storage.

    What needs improvement?

    I want to see the system automatically tier; we call it auto-tiering. When you use data, some of it goes cold. It is not hot data, so the system should automatically move that data to the SATA, while the hot data is kept on tier-one, the SaaS or SSD drives.

    For how long have I used the solution?

    More than five years.

    What do I think about the stability of the solution?

    The stability is solid. You can go over 3,000 days without a reboot or any downtime. It's so stable.

    What do I think about the scalability of the solution?

    The scalability is also good. You can scale on the fly, just connect the cables. If you're adding a controller or you're adding big shelves, it's easy to move. It's excellent.

    How are customer service and technical support?

    I'll give technical support a "good" rating because sometimes it's slow in getting people to respond, other times it's okay.

    Which solution did I use previously and why did I switch?

    When I arrived at the company they were using NetApp, and we are still using NetApp.

    When selecting a vendor, I first look at how robust the solution is that they're proposing, and how available they are to answer calls if there are any issues. This is very critical. The robustness of the solution and the availability of the vendor to attend to queries are important components of my selection criteria. After-sales support is also very key.

    How was the initial setup?

    The initial configuration is very straightforward. You just cable up your system, power up, connect your power cables, connect to the console, boot up the system, do your system configuration, IP configuration, and all the other configurations, and the system is up and good to run.

    What other advice do I have?

    If I were to advise someone researching NetApp FAS Storage or a similar solution, I would want to understand what they really want. I would advise them to go with NetApp because it's unified storage. It supports both NAS and SAN environments, so whether you're doing block storage or you're doing file storage, it is a good solution. Also, the operating system that it runs is called Data ONTAP, and is cloud-ready, so in the future the file storage that you have can be deployed to the cloud.

    I rate this solution a 9.9 out of 10 because it's never failed me so I'm very comfortable with it.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Senior Network Administrator at a financial services firm with 1,001-5,000 employees
    Real User
    The scalability is good, but it's too expensive
    Pros and Cons
    • "It is good to have a unified storage where you can have block and file level protocols."
    • "The only downside is in ease in management; it is not easy to use."
    • "It's not a cheap system. It is very expensive. The pricing has been ridiculous every time that we had to renew the support."

    What is our primary use case?

    The product has been pretty stable. Though we have had a few issues, not on the ones that we are going to replace, but on a couple of other ones. On the ones that we are going to replace, we usually use them for file storage and Exchange. The others are mainly used for interface and iSCSI.

    How has it helped my organization?

    It has been a pretty stable environment, but over time our requirements have changed. Therefore, I don't think it's an issue with the system. We have put a lot of load on a lot more than what it can handle. So, it has taken a performance hit. I wouldn't put it down to there being an issue with NetApp. It's simply because it has more load on it than it can handle, so it has taken a performance hit. 

    The only downside is in ease in management; it is not easy to use.

    What is most valuable?

    It is good to have a unified storage where you can have block and file level protocols. It has been pretty stable, but the capacity requirements have changed overtime. Our utilization has been very high, so the performance has taken a hit, which is why we are replacing it.

    What needs improvement?

    • Ease of management needs to be improved.
    • The power consumption for the FAS is a lot more compared to the new SSD arrays.

    Going forward, I don't want to be using the FAS again. I want to be using AFFs more.

    For how long have I used the solution?

    Three to five years.

    What do I think about the stability of the solution?

    It has been pretty stable. It has been pretty good, and when we have issues, the support has been great as well. 

    I am pretty happy with the system, and the performance issues that we are experiencing have nothing to do with the NetApp system. It's simply because it has more load than it can handle.

    What do I think about the scalability of the solution?

    The scalability is pretty good, but it's too expensive.

    How are customer service and technical support?

    Technical support is cooperative and good.

    Which solution did I use previously and why did I switch?

    We were previously using an old IBM SAN. We switched because we wanted to moved to a unified system.

    How was the initial setup?

    We had a reseller set it up for us, simply because it was a little too complicated.

    What's my experience with pricing, setup cost, and licensing?

    It's not a cheap system. It is very expensive. The pricing has been ridiculous every time that we had to renew the support. Initially, we have a three-year support contract when we bought the system, but the subsequent renewal of maintenance was ridiculous. This is why we have not been too keen on NetApp.

    What other advice do I have?

    I wouldn't recommend NetApp FAS. I don't understand why anyone would go for NetApp FAS when you can get the NetApp AFF, which is an SSD array, for almost a similar price or probably even cheaper.

    Most important criteria when selecting a vendor:

    • Cost effective solution
    • Performance
    • Reliability
    • A good roadmap.
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Solutions Architect at a tech services company with 501-1,000 employees
    Real User
    It is stable and integrates well with other components
    Pros and Cons
    • "The initial setup was so straightforward. It was well-documented."
    • "It is very flexible. It integrates well with the public cloud and other components, so everything can be API driven. Therefore, it is very easy to automate it."
    • "We would like to have further integration with some backup products. They have some of them already, but there could be more."

    What is our primary use case?

    We use NetApp as our primary storage. Because we are a system integrator, we managed more than 100 data petabytes of data of our customers.

    How has it helped my organization?

    It is very flexible. It integrates well with the public cloud and other components, so everything can be API driven. Therefore, it is very easy to automate it.

    What is most valuable?

    It is very stable and integrates very well with other components.

    What needs improvement?

    We would like to have further integration with some backup products. They have some of them already, but there could be more.

    We have already seen the new roadmap and a lot of our requested features are already on it.

    What do I think about the stability of the solution?

    It is very stable. We use it for more than 100 petabytes. We do not have any issues. We have never lost data.

    What do I think about the scalability of the solution?

    It acts as it was documented.

    How are customer service and technical support?

    I do not speak with the NetApp support.

    Which solution did I use previously and why did I switch?

    We have always used NetApp, so we did not switch from another vendor.

    How was the initial setup?

    The initial setup was so straightforward. It was well-documented.

    Which other solutions did I evaluate?

    We have almost all vendors in our portfolio: EMC, Pure Storage, etc. 

    As our stand up, we use NetApp because we are pleased with it. Other vendors have good ideas, but they are not yet implemented in NetApp, hopefully that will come one day.

    What other advice do I have?

    Use NetApp, it is good. There are more specialized products in the market, but NetApp is a very good general fit.

    We have a lot of product knowledge, and it is not 100 percentage perfect. However, we know where it behaves well, and where does not.

    Most important criteria when selecting a vendor: We always check the vendor to make sure our clients are receiving the most value for their money. We want the best solution for customers based on their budgets, because it is stupid to offer a product if it if does not work within the customer's budget.

    Disclosure: My company has a business relationship with this vendor other than being a customer. System integrator.
    PeerSpot user
    PeerSpot user
    Storage and System Engineer at Thales Services SAS
    Real User
    The storage efficiency provided maximum savings in our storage utilization
    Pros and Cons
    • "Using the built-in Snapshots and SnapMirror technology, we were able to have better working data protection locally and off-site."
    • "The storage efficiency provided a maximum savings in our storage utilization."
    • "The AutoSupport could be improved to be more proactive in certain cases."
    • "When getting new hardware, always tell the account manager that you are also considering other brands. They will be forced to adjust the price lower."

    What is our primary use case?

    We recently upgraded our NetApp environment from 7-Mode to Clustered ONTAP v9.3. Primary use cases are NFS and CIFS. NFSs are used for VMware data store while the CIFSs are for corporate file sharing.

    How has it helped my organization?

    Using the built-in Snapshots and SnapMirror technology, we were able to have better working data protection locally and off-site. The storage efficiency also provided maximum savings in our storage utilization.

    What is most valuable?

    Other tools, like OnCommand Unified Manager and Config Advisor, help us a lot in managing our environment.

    What needs improvement?

    None at the moment for the box itself. We are very happy with the current capabilities of this hardware. 

    Hopefully, the AutoSupport can be improved to be more proactive in certain cases.

    For how long have I used the solution?

    Less than one year.

    What's my experience with pricing, setup cost, and licensing?

    When getting new hardware, always tell the account manager that you are also considering other brands. They will be forced to adjust the price lower.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free NetApp FAS Series Report and get advice and tips from experienced pros sharing their opinions.
    Updated: August 2025
    Buyer's Guide
    Download our free NetApp FAS Series Report and get advice and tips from experienced pros sharing their opinions.