We recently upgraded our NetApp environment from 7-Mode to Clustered ONTAP v9.3. Primary use cases are NFS and CIFS. NFSs are used for VMware data store while the CIFSs are for corporate file sharing.
Storage and System Engineer at Thales Services SAS
The storage efficiency provided maximum savings in our storage utilization
Pros and Cons
- "Using the built-in Snapshots and SnapMirror technology, we were able to have better working data protection locally and off-site."
- "The storage efficiency provided a maximum savings in our storage utilization."
- "The AutoSupport could be improved to be more proactive in certain cases."
- "When getting new hardware, always tell the account manager that you are also considering other brands. They will be forced to adjust the price lower."
What is our primary use case?
How has it helped my organization?
Using the built-in Snapshots and SnapMirror technology, we were able to have better working data protection locally and off-site. The storage efficiency also provided maximum savings in our storage utilization.
What is most valuable?
- Snapshots
- SnapMirror
- Storage efficiency
Other tools, like OnCommand Unified Manager and Config Advisor, help us a lot in managing our environment.
What needs improvement?
None at the moment for the box itself. We are very happy with the current capabilities of this hardware.
Hopefully, the AutoSupport can be improved to be more proactive in certain cases.
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For how long have I used the solution?
Less than one year.
What's my experience with pricing, setup cost, and licensing?
When getting new hardware, always tell the account manager that you are also considering other brands. They will be forced to adjust the price lower.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Berater with 11-50 employees
Provides ease of use and robust Snapshot functionality, but pricing is relatively high
Pros and Cons
- "End-users like that they can rely on the Snapshot technology so they can do their restores themselves."
- "Most valuable features are its ease of use, robust Snapshot functionality, and that you can use it in two datacenters with SnapMirror-ing."
- "It has a very good implementation of the Active Directory services, so implementation into a Windows network is easy."
What is our primary use case?
It is used as filer, for centralized file sharing. You use it, for example, for network drives from your Windows file.
Performance is very good. It's reasonably fast, probably not the fastest.
How has it helped my organization?
What the customers, the end-users, like is they can rely on the Snapshot technology so they can do their restores themselves.
What is most valuable?
- Ease of use
- Robust Snapshot functionality
- You can use it in two datacenters with SnapMirror-ing.
It has a very good implementation of the Active Directory services, so implementation into a Windows network is easy.
What needs improvement?
One thing that was missing for quite some time was the support for flash, of solid state disks, that has now improved. Another issue is the price which, compared to competitors, is quite high. The reason for switching to a different manufacturer is mostly because of the high price that NetApp has for the product.
What do I think about the stability of the solution?
The stability is good.
What do I think about the scalability of the solution?
For the use cases I have had so far, scalability has been sufficient. But I don't know where the limits are. If you go into hundreds of millions of objects, you will probably see limits. Also, performance-wise, it's probably not the fastest solution on the market.
How are customer service and technical support?
For the simple NetApp filer solution, we didn't have to use support. But for more complicated setups, MetroCluster for example, we had to call support.
I would rate technical support at eight out of 10. Support is responsive, and we could then solve our issues. It took some time. It's not the perfect support that you would get with, say, Pure or Nimble, where they collect telemetry data - they always know what's going on with the system. I think with NetApp that's not possible.
Which solution did I use previously and why did I switch?
Reasons for choosing NetApp include that it's probably the most solid, robust, and easy-to-implement solution.
Which other solutions did I evaluate?
For file servers, one alternative is Microsoft using standard Microsoft Windows Servers. Another solution is Huawei OceanStor; with the latest, version 5, they support mouse functionality.
What other advice do I have?
My most important criteria when selecting a vendor are to see that it has good market share already established, or that it has a robust roadmap with interesting products in the future, or that I have had a solid feeling with different products from same manufacturer.
If I were only rating the NetApp solution without considering the price, I would probably give it nine or 10 out of 10. If the rating includes the price, it's more like a seven.
If you're aiming for the easiest solution which will work, more or less, out-of-the-box and has lots of features, I would definitely recommend NetApp. If you're also bound by budget restraints, you should probably look at other vendors.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
NetApp FAS Series
October 2025
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872,837 professionals have used our research since 2012.
Consultant
Very easy to expand disks and manage CIFS
Pros and Cons
- "It is very easy to expand disks and manage CIFS."
- "Has rock solid reliability and is easy to use."
- "Needs to add wizards for newer, inexperienced users."
What is our primary use case?
Enterprise Storage for:
- Block and file
- SQL Server LUNs
- Exchange LUNs
- VM Storage.
Backup of above via Snap products.
How has it helped my organization?
- Rock solid reliability
- Easy to use
- Very easy to expand disks and manage CIFS.
- It has been over seven years with no outages.
What is most valuable?
- SnapManagers for SQL
- Exchange and Oracle
- SnapMirror for DR
- CIFS management for shares/permissions
What needs improvement?
- Add wizards for newer, inexperienced users.
- More modern GUI, not that it's bad.
- ONTAP upgrades need to be much easier.
For how long have I used the solution?
More than five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Berater with 11-50 employees
Ability to use mirroring and SnapVault have made backup no longer necessary
Pros and Cons
- "Ability to use mirroring and SnapVault have made backup no longer necessary."
- "The WAFL is slow."
- "The adoption of flash by NetApp has also been lagging behind the trendsetters, like TMS, Nimble, and others."
What is our primary use case?
The primary use case is for standard CIFS/SMB file storage for Windows Clients in an ADS environment.
How has it helped my organization?
Samba on Solaris was a nightmare. Our situation improved with no Windows file servers, but at about 30 million files/folders, snapshot and backup functionality started to make trouble.
What is most valuable?
- Snapshots for user self-service restore
- Ability to use mirroring and SnapVault have made backup no longer necessary.
What needs improvement?
For how long have I used the solution?
Three to five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Cloud Plattform Architect at a tech services company with 10,001+ employees
Integrated snapshot and backup capability
Pros and Cons
- "It has integrated snapshot and backup capability."
- "Needs to improve the adaptive storage quality of service."
What is our primary use case?
NAS part of standardized virtualization platform, ranging from size from 15TB on-site solution to more than 500TB twin core datacenter.
How has it helped my organization?
- Cost effective storage for all performance levels (including all-flash)
- Integrated snapshot and backup capability
- Many protocols
- Good service
What is most valuable?
- Integrated backup functionality (SnapVault and SnapMirror)
- Option to mirror synchronously
What needs improvement?
- Automation readiness
- API exposure
- Adaptive storage quality of service
For how long have I used the solution?
Three to five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Storage and VMware Expert at a comms service provider with 1,001-5,000 employees
Saves space with deduplication
Pros and Cons
- "Compression of the backup Oracle by RMAN on NFS saves space 5:1."
- "The migration of the volume on the cluster is very useful and easy to use."
- "Saves space with deduplication"
What is our primary use case?
Creating a DR site using SnapMirror technology from NetApp.
How has it helped my organization?
- NetApp improved our organization because their features are more friendly and create environment to tests, like dev. The FlexClone technology is easy to use.
- The flexibility to create scheduling backups on the VMware platform is very useful when you need it. We can save space using VSC.
- The migration of the volume on the cluster is very useful and easy to use.
- It is very useful to verify performance problems on the any environment and move volumes to another aggregate without downtime to the application.
- Compression of the backup Oracle by RMAN on NFS saves space 5:1, for example.
What is most valuable?
- Flexibility.
- Saves space with deduplication.
- All protocols on the same box. This means that you don't need to have a appliance to export. For example, an NFS volume on CIFs volume.
- Easy integration to some cloud environments, like Amazon AWS.
- Deduplication, now on cluster mode, runs on aggregate and no more on volume only. This means that you must put all their VMware environments on the same aggregate. If you have volume from prod, dev, and homolog that shares the same virtual machine, you will have a big gain on space saving.
What needs improvement?
NetApp for all these years has been improving their storage.
The only area that could be improved is to lower prices for their All Flash FAS.
For how long have I used the solution?
More than five years.
What do I think about the scalability of the solution?
You must have "flash cash" if you used the box to Oracle, any database environment, or any application that requires a lot of reads all time.
Which solution did I use previously and why did I switch?
We have used some solutions like Hitachi, Dell, and EMC, but NetApp has more flexibility and we decided to stay with NetApp.
- My first case was migrate all solutions from Hitachi Storage to NetApp FAS on SAN with brocade.
- Migrated all VMware environment to NetApp storage.
- Migrated all backup solutions that were running on Veritas Backup to VSC on NetApp.
- Migrated our whole Oracle database running on HDS storage to NetApp storage.
How was the initial setup?
Setup is very easy, but you need a partner to execute your first configuration, after that the administration is easy.
What about the implementation team?
The first setup must be done by any partner or a NetApp field engineer.
What's my experience with pricing, setup cost, and licensing?
The price it not low, but comparing features to other vendors, the price can be balanced.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Storage Engineer at a tech services company with 10,001+ employees
Enables us to handle business critical data with HA
Pros and Cons
- "NAS stability"
- "Good for NAS and unified solutions."
- "Needs more SAN support."
How has it helped my organization?
Enables us to handle business critical data with HA.
What is most valuable?
- NAS stability
- Simple customer support
What needs improvement?
Needs more SAN support.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
No stability issues yet.
What do I think about the scalability of the solution?
No scalability issues yet.
How is customer service and technical support?
Eight out of 10.
How was the initial setup?
Works on administration, not implementation.
What's my experience with pricing, setup cost, and licensing?
Not overrated, though there are products available in market with comparatively lower costs.
What other advice do I have?
Good for NAS and unified solutions.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Team Lead at Tata Consultancy Services
FAS8040: Powerful, high availability, easy to use. But I have concerns about the company's future.
What is our primary use case?
NAS for the enterprise including unstructured data, EPIC Systems + the other 3,520 applications. I love those innovative healthcare data solutions that let me securely manage vast amounts of patient data (32.9 PB), use and share it enterprise-wide, and gain efficiency of scale through cloud solutions and virtualization.
How has it helped my organization?
Home directory access & Innovative clinical data and IT storage solutions from NetApp to share patient data across the continuum of care. Through improved flexibility and efficiency, NetApp solutions helps improve my healthcare workflows so you can deliver better patient care
What is most valuable?
What needs improvement?
I have found it to be expensive.
It is good as a NAS, but not a good option for SAN.We use it for storing medical images.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
Some
What do I think about the scalability of the solution?
Not yet
How are customer service and technical support?
Customer Service:
Solid
Technical Support:
Good
Which solution did I use previously and why did I switch?
Pure Storage for SAN
How was the initial setup?
OK
What about the implementation team?
Vendor team
What was our ROI?
18 months
What's my experience with pricing, setup cost, and licensing?
Research fully
Which other solutions did I evaluate?
EMC
What other advice do I have?
Think carefully before you jump into NetApp. There are so many competing products and you should do a proof of concept before you buy it. I'm a bit worried since NetApp is competing against the big boys like IBM and EMC. So what happens if NetApps get acquired by one of the big boys? Will they be around in another 3-5 years?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: October 2025
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Hi all,
When i started with Netapp, i had doubts about performance on the SAN environments, but when you know best the technology and implement using best practices recommended by Netapp you don´t have any issue about the performance.
You can´t configure Netapp like other storage like EMC,Fujitsu or Hitachi, because the concept is too different,
Here we have FAS6200 series running 8 Oracle Rac with 3 node each ,VMware with 25 servers ESXi and 600 virtual machines, Hyper-V and some NFS exported to application on the same box and i did not had any problems so far.
The secret to Netapp is that you must have Flash Cache on the controller, how much more you have better will be your performance, because the write is done on the anywhere file system and to read you will have flash cache to help your application.
Good Luck
Regards
Ivan