This is a storage solution.
Enterprise Architect at a government with 10,001+ employees
Supports many features that can be switched on or off as necessary
Pros and Cons
- "Supports file formatting, the main protocols, and the hot swapping of disks and features."
- "This is an expensive solution that could be cheaper."
What is our primary use case?
What is most valuable?
I like that you can switch protocols and features on and off, depending on how I architect my domain. From the business side of things, it supports file formatting, the main protocols, and the hot swapping of disks and features.
What needs improvement?
This is an expensive solution that could be cheaper.
For how long have I used the solution?
I've been using this product for several years.
Buyer's Guide
NetApp AFF
December 2025
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,371 professionals have used our research since 2012.
What do I think about the stability of the solution?
The stability is good.
What do I think about the scalability of the solution?
If it's a data center enterprise-fed product, it is scalable. Some of the base models are not scalable, but these products are generally scalable.
How was the initial setup?
Deployment time depends on the size of the organization. If you have engineers, the implementation can be done in-house.
What other advice do I have?
It's important to ensure that your use cases are suitable for the product prior to investing in the purchase of it. I recommend this solution and rate it eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director, IT Infrastructure Services at a university with 1,001-5,000 employees
Snapshots allow us to restore data that has accidentally been overwritten, modified, or deleted
Pros and Cons
- "In terms of the footprint, it is far more efficient. It has smaller, higher-capacity drives than our older unit. In terms of space, power, and cooling, it has simplified things."
- "The newest version of ONTAP has a bit of a learning curve because you need to learn where things are to find them. It is not impossible, but when you are accustomed to the older version of ONTAP, it just takes a bit getting used to it, but it is about the same as before."
What is our primary use case?
We host data for our users via CIFS and NFS protocols.
This is a physical appliance.
What is most valuable?
We found its Snapshots to be quite valuable. They allow us to restore data, in a timely fashion, that has accidentally been overwritten, modified, or deleted. That is the biggest feature.
In terms of the footprint, it is far more efficient. It has smaller, higher-capacity drives than our older unit. In terms of space, power, and cooling, it has simplified things.
What needs improvement?
The newest version of ONTAP has a bit of a learning curve because you need to learn where things are to find them. It is not impossible, but when you are accustomed to the older version of ONTAP, it just takes a bit getting used to it, but it is about the same as before.
The front-end of ONTAP and its web UI could be improved. It has been a little while since I interacted with the interface, but my recollection is that because of the learning curve and things moving around, it is less intuitive than the previous version.
For how long have I used the solution?
We purchased it over a year ago. However, we really started using it several months ago. We had originally set it up in our old data center, then we decided to move it to our new data center before using it in production. It has been up and running for six or seven months.
What do I think about the stability of the solution?
So far, stability has been good. We haven't seen any problems. It has been just a few months, but even going back to the previous model of the NetApp NAS that we've had, I can't fault the stability. It has been extremely stable.
What do I think about the scalability of the solution?
Because of the small footprint, the device allows for easier scalability in terms of rack space. Our previous solution used up almost an entire cabinet in our data center, which makes scaling a bit challenging because you need to find another cabinet, then cable across cabinets. This device is a lot easier because of its small footprint.
We have about four rack units in total. At this point, I don't anticipate any physical expansion. If we are going to expand, it will probably be to the cloud for a variety of reasons.
How are customer service and support?
Our experience with NetApp's support has been superb. They are very proactive. I have nothing but good things to say about NetApp as well as our reseller that we work through, Indocurrent. The combination of Indocurrent and NetApp has led to a fantastic experience for us over the past year. I hope that doesn't change, and it hasn't changed since we went live with AFF.
I would rate NetApp's support as 10 out of 10.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have seen performance improvements between AFF and our older NetApp, which was several years old.
We moved to the AFF model for performance, going from just spinning hard desks to all-flash. Also, its deduplication rate is another positive that we have seen. We have been able to extend it further than its physical capacity by utilizing the deduplication that the platform offers.
We don't have a SAN environment. We are just using it as a NAS. It is not any more or less complicated than our environment was before. We are still utilizing the same things, like export policies, quotas, qtrees, etc. that we were using with our older platform. It is about the same as it was before.
How was the initial setup?
The deployment was done over the course of a couple of months. This was mostly scheduling time on our end to work with the integrator. We then had to schedule time to go prep it to be moved from Manhattan to New Jersey, before moving it, setting it up, and getting things back online. So, it took a couple of months to get set up.
For customers who had it moved or shipped directly to the device's final destination, it shouldn't take that long to set it up if you have either a quality integrator or a substantial amount of experience with NetApp.
What about the implementation team?
Because I worked with our reseller, Indocurrent, we had someone who had a substantial amount of experience with NetApp. I wasn't as hands-on in terms of deploying it, but I was there with him as he deployed it. I watched him, observed him, and learned from him. Learning from that person was actually helpful.
It was very straightforward working with the reseller. They have always been responsive to us. I have nothing but good things to say about our reseller/integrator. I would recommend Indocurrent as a reseller.
What was our ROI?
The amount of time that our IT support spends on it is minimal. Therefore, any cost savings would be negligible.
What's my experience with pricing, setup cost, and licensing?
I looked at other vendors for other potential projects and thought NetApp's pricing was very competitive.
We are in the process of procuring the necessary license to do SnapMirror and back that data up to the cloud via AWS. Hopefully, we will be using that shortly.
Which other solutions did I evaluate?
We have had such a good experience with NetApp that our next logical step up from our previous device was just another NetApp.
NetApp has been reliable for us. Their technologies have been rock-solid. That is why we felt comfortable going from their older model to their newer model, AFF, rather than looking for a new vendor.
What other advice do I have?
It is a good platform. If you don't have a lot of in-house experience setting things up physically, I recommend working with a good reseller. Find a good reseller whom you trust that has experienced staff and work hand-in-hand with them. You learn as you go, then once the device has been deployed, you can manage it for yourself.
Take advantage of NetApp's knowledge base and support site. It has a lot of very good documentation and how-to guides that explain how to accomplish what you want to accomplish.
Get comfortable with the ONTAP command line because it is a very powerful tool that would allow you a lot of flexibility in terms of accomplishing many tasks. Where you might need multiple clicks and screens in the ONTAP web version, the command line allows you to do things with a relatively simple command.
I would rate this solution as 10 out of 10.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Buyer's Guide
NetApp AFF
December 2025
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,371 professionals have used our research since 2012.
Sr. System Engineer at a government with 10,001+ employees
Simplified our infrastructure, while still giving us high performance for business-critical applications
Pros and Cons
- "It also helps to accelerate databases in our environment. First of all, there is the reliability of things staying online and the small response time as well, from the MetroCluster, for all of the data that we're serving; and the applications are talking to the MetroCluster. It provides a very fast response time."
- "There is room for improvement with the user interface. There are a few things that cannot be done in the GUI. We do a lot of things through the CLI, but that's grown out of a lack of ability to do them in the GUI. An example is QTrees. You can manage them within the GUI, but the GUI is missing a few options."
What is our primary use case?
We use it mostly for user file data. We are also providing data stores for our VMware platform.
How has it helped my organization?
It helps simplify data management with unified data services across SAN and NAS environments. It has also simplified our infrastructure, while still giving us high performance for business-critical applications, and that was mostly due to the arrival of cluster ONTAP. Things really got a lot easier with that.
It also helps to accelerate databases in our environment. First of all, there is the reliability of things staying online and the small response time as well, from the MetroCluster, for all of the data that we're serving; and the applications are talking to the MetroCluster. It provides a very fast response time.
What is most valuable?
The typical snapshots are one of the benefits. Also, in addition to the NetApp MetroCluster, we also have two eight-node HA clusters. And the solution makes our work easier.
NetApp AFF has also helped to reduce support issues such as performance tuning and troubleshooting, and that's true even though we are quite self-sufficient in our knowledge of our clusters and of NetApp in general.
What needs improvement?
There is room for improvement with the user interface. There are a few things that cannot be done in the GUI. We do a lot of things through the CLI, but that's grown out of a lack of ability to do them in the GUI. An example is QTrees. You can manage them within the GUI, but the GUI is missing a few options. Also, the graphical design of the GUI for that part doesn't fit the windows on your screen.
For how long have I used the solution?
I have been using NetApp AFF for about eight years.
What do I think about the stability of the solution?
The reliability is one of the most important elements. Since we went to cluster ONTAP, we have really found it to be reliable. Previously, we were running NetApp with a lot of 7-Mode systems. The transition to cluster ONTAP wasn't easy, but in the end, it's way more reliable. What we love about the MetroCluster is that we do not have to worry about data being on one site. The reliability is one of its best features.
The only issue we had, once, was when we moved to another data center, but that was not NetApp's fault.
What do I think about the scalability of the solution?
Scalability of the solution is great, but expensive.
How are customer service and support?
We always get what we need from their technical support, but what I find annoying is that you always have to go through all the various levels of support. That has definitely improved, but you always have to go through the front end, explaining what your environment looks like and what the impact of the issue is. But that's the only complaint I have about the support.
It would help if they had a customer profile and could look it up and. When I create a case, I try to put in as much information as I can, but it's not always read. I get a standard email back from NetApp that says, "What does your environment look like?" even when I have put all of the information in the case, upfront.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used two separate 7-Mode clusters and we SnapMirrored the data to the other side. We moved to NetApp AFF because of the speed and because solid-state disks were the new technology at the time.
How was the initial setup?
The initial setup and deployment of NetApp AFF is pretty straightforward. A lot of terms that were used in 7-Mode became easier and were more clearly stated when we transitioned to cluster ONTAP.
Our transition lasted a year or so. We had a lot of data to move. We used the 7-Mode transition tool. My entire team of six people was involved.
What's my experience with pricing, setup cost, and licensing?
The pricing is pretty reasonable for what we get. But if you have to buy any more disk space, it can be quite expensive. We had some internal discussions with people who wanted to store a lot of graphical data and we gave them the pricing for that and they were really horrified about the pricing of a single shelf.
Which other solutions did I evaluate?
We did not look at any other vendors.
What other advice do I have?
With the all-new cloud availability, it's really important to think about the necessity of having your data doubled up over two data centers. With the cloud becoming more pervasive, the entire government is thinking of dropping physical data centers and going to managed, private cloud. My advice would be to think through whether you really need the functionalities of a MetroCluster. I like them a lot, but cost-wise, the cloud could be a great option.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Senior Systems Administrator at a tech services company with 51-200 employees
Offers the best value in terms of storage and compatibility
Pros and Cons
- "NetApp offers the best value in terms of storage and compatibility. The solution is compatible with every product we use, including Dell and Cisco. NetApp is at the forefront of innovation. They've been doing this for a long time, and they provide excellent support to their partners."
- "We don't have any challenges with NetApp. We only need to update it on emerging software and versions that are put out or any enhancements that they've included or things that they've deprecated. NetApp's product is superior, so our engineers must stay on top of all the features and things that they've taken away."
What is our primary use case?
Our whole storage environment is based on NetApp. We provide an enterprise network that offers storage for various entities that require on-demand storage, including databases, web pages, and other large-scale storage requirements. We are also getting into AI-generated content, which requires even more storage space.
How has it helped my organization?
NetApp provides an opportunity to scale out if necessary. Because NetApp has so many different systems and products, we can provide as much storage as needed. We could implement it anywhere because it always has backward compatibility.
The organization I work for adopts Zero Trust and prefers NetApp for that. It's embedded in pretty much everything we do. We also use other competitors, like Dell, but in terms of storage, nothing is as good as NetApp. We're getting into the AI realm because the organization I work for understands that it's coming fast. We're talking to them about storage possibilities for AI-related resources that will soon be needed.
What is most valuable?
NetApp offers the best value in terms of storage and compatibility. The solution is compatible with every product we use, including Dell and Cisco. NetApp is at the forefront of innovation. They've been doing this for a long time, and they provide excellent support to their partners.
We once lost some virtual machines and we could restore the virtual machines quickly from our NetApp backup.
What needs improvement?
We don't have any challenges with NetApp. We only need to update it on emerging software and versions that are put out or any enhancements that they've included or things that they've deprecated. NetApp's product is superior, so our engineers must stay on top of all the features and things that they've taken away.
Which solution did I use previously and why did I switch?
We've used Dell EqualLogic and VMware vSAN storage. Dell EqualLogic servers may not work with other server types, whereas NetApp is compatible with everyone. We've already spoken with our NetApp sales reps, and they're in the process of getting us quotes on the new AI-focused systems. Our organization must scale fast and avoid a bottleneck where we can't scale as needed on demand.
What other advice do I have?
I rate NetApp solutions 10 out of 10. We are using maybe 50 percent of NetApp's capability. There's so much more that we don't touch on. Coming to these events, you learn about the new and upcoming software they've been working on.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Infrastructure Architect at a insurance company with 5,001-10,000 employees
Enables us to lower latency
Pros and Cons
- "The tool has lowered latency."
- "In the current atmosphere, private cloud is improving. NetApp AFF needs to provide flexibility in terms of hardware and capital expense."
What is our primary use case?
We have a workload class that requires better performance.
How has it helped my organization?
The tool has lowered latency.
What needs improvement?
In the current atmosphere, private cloud is improving. NetApp AFF needs to provide flexibility in terms of hardware and capital expense.
For how long have I used the solution?
I have been working with the product since 2017.
How are customer service and support?
NetApp AFF does a good job in terms of support.
How was the initial setup?
The product's deployment is straightforward.
What was our ROI?
The tool's ROI is primarily on the performance workload. We have seen ROI with the tool's use.
What's my experience with pricing, setup cost, and licensing?
You need to be careful with the licensing since it can become expensive
Which other solutions did I evaluate?
We evaluated Dell, Hitachi and Pure.
What other advice do I have?
NetApp AFF has improved efficiency and sustainability. It has simplified our infrastructure and reduced the costs for staffing and equipment.
The product has doubled performance.
We also have Dell Storage.
I rate the product a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Boosts performance for tasks like general workloads, virtualized workloads, and high-performance databases
Pros and Cons
- "NetApp AFF's flash technology offers great performance. This feature has been my go-to for managing data and ensuring speed and reliability."
- "In terms of improvement, the support could be a little better."
How has it helped my organization?
I use AFF to boost performance for tasks like general workloads, virtualized workloads, and high-performance databases. It helps me manage costs while delivering better results in these areas.
Additionally, AFF has significantly simplified my infrastructure while maintaining high performance. It simplifies the infrastructure by allowing us to easily migrate and adjust workloads using SnapMirror based on our environment's needs.
With multiple clusters, it offers the flexibility to distribute workloads effectively and adapt to changing demands. AFF has also reduced support issues. Customers usually only complain about performance when it's a real problem, but with AFF's flash storage, we have had fewer complaints. When issues do come up, they are often related to other parts like the network, not the storage itself, which makes troubleshooting easier.
What is most valuable?
NetApp AFF's flash technology offers great performance. This feature has been my go-to for managing data and ensuring speed and reliability.
What needs improvement?
In terms of improvement, the support could be a little better but it has improved a lot.
For how long have I used the solution?
I have been using NetApp for thirteen years.
What do I think about the stability of the solution?
NetApp AFF is very stable. I would give it a ten out of ten for stability.
How are customer service and support?
The support has been good, with responsive assistance, especially at higher tiers. However, there were some language and repetitive questions issues with the first-line support, but it improved as it escalated to higher levels. Having account managers has been beneficial.
How was the initial setup?
The initial setup was easy, similar to other NetApp FAS installations.
What's my experience with pricing, setup cost, and licensing?
The price is a bit high, but it is worth it because we have fewer performance issues to deal with and it saves us time. Using multiple NetApp clusters also helps us move workloads as needed, which cuts costs.
What other advice do I have?
Overall, I would rate NetApp AFF as a nine out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Data Center Engineer at a healthcare company with 1,001-5,000 employees
Easy to use and reliable solution
Pros and Cons
- "It is a stable solution."
- "They should provide easier integration with multiple systems."
What is our primary use case?
We use the solution to host the system data for VMs.
What is most valuable?
The solution's most valuable features are pricing and speed.
What needs improvement?
They should improve the solution's features for disaster recovery. Also, they should provide easier integration with multiple systems.
For how long have I used the solution?
We have been using the solution for one and a half years now.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
We have 1500 solution users in our organization. It is a scalable product.
How are customer service and support?
The solution's customer service is good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have worked with HP in the past. In comparison, NetApp has various protocols like NFS and CIFS. Also, it is much easier to use and integrate than HP.
How was the initial setup?
The solution was easy to deploy and took half a day to complete.
What about the implementation team?
Initially, I implemented the solution myself. Later, I took help from a reseller to review it. Also, two or three executives are required to maintain the solution.
What's my experience with pricing, setup cost, and licensing?
The additional license for the solution costs 45k. It is relatively cheap compared to other vendors.
What other advice do I have?
I recommend the solution to others and rate it as nine. It is very stable, reliable, and cost-effective.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager at a healthcare company with 10,001+ employees
Is easy to use and flexible, and provides the best speed for our applications
Pros and Cons
- "Snapshots, snap clones, backups, flexibility, and agility are valuable features. I like that NetApp AFF is easy to use. We can automate everything for our backups and use cases. It's fast and simple, and provides storage to all of our VMware ESX hosts. It expands easily as well."
- "After the three-year prepay, the extended warranty is a little expensive."
What is our primary use case?
We use it to create our volume groups for our ESX hosts, VMware, file storage, and Flash Pool for our images. We use it as a tier storage to our NetApp storage grid.
What is most valuable?
Snapshots, snap clones, backups, flexibility, and agility are valuable features. I like that NetApp AFF is easy to use. We can automate everything for our backups and use cases. It's fast and simple, and provides storage to all of our VMware ESX hosts. It expands easily as well.
Our latency is fine, and NetApp AFF provides us the best speed for our applications.
In terms of optimization of costs, NetApp AFF is a little expensive, but I don't mind paying for it.
The ability to connect to CVO and ANF is great, and as a result, it has a lot of flexibility.
For how long have I used the solution?
I've been using NetApp AFF since 2016.
What do I think about the stability of the solution?
We haven't had any major problems with stability.
What do I think about the scalability of the solution?
It scales well, and we haven't had any problems. We also have site storage with AFF C190, and being able to integrate with our other sites has been great. We have about 16 clusters in two different data centers for AFF.
How are customer service and support?
My experience with technical support has been good. We have a primary TAM and pay for that service. They are very good at responding to our requests and needs, and I'd give them a ten out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We were on spinning disks with NetApp before, but we also had IBM XID. We switched to NetApp AFF because we were already heavy users of NetApp. We liked the cost, flexibility, and the ability to adapt to all of our workloads. Now, we're a single storage provider or user.
What was our ROI?
Our ROI is that we've been able to reduce our storage footprint by 30% by going to a single storage provider. We can FlexVol our environment.
What's my experience with pricing, setup cost, and licensing?
I think the pricing and licensing are a little high, but compared to those of other storage vendors, it's within reason. After the three-year prepay, the extended warranty is a little expensive.
Which other solutions did I evaluate?
We evaluated IBM and Dell EMC, and Dell EMC was too expensive, and it didn't have the flexibility that NetApp had.
What other advice do I have?
On a scale from one to ten, I would rate NetApp AFF (All Flash FAS) at ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
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sharing their opinions.
Updated: December 2025
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