Try our new research platform with insights from 80,000+ expert users
reviewer2304765 - PeerSpot reviewer
Manager, Storage Engineering at a healthcare company with 10,001+ employees
Real User
Helps to manage tier-one workloads, including home drives, departmental shares, group shares, and application shares
Pros and Cons
  • "NetApp AFF handles tier-one workloads, including home drives, departmental shares, group shares, and application shares."
  • "The product has size limitations on fax volume. They have increased from 100 to 300, which is still less than other vendors. Or flex groups are not supported."

What is our primary use case?

NetApp AFF handles tier-one workloads, including home drives, departmental shares, group shares, and application shares.

What needs improvement?

The product has size limitations on fax volume. They have increased from 100 to 300, which is still less than other vendors. Or flex groups are not supported. 

For how long have I used the solution?

I have been working with NetApp AFF for five years. 

What do I think about the stability of the solution?

The solution is very stable. 

Buyer's Guide
NetApp AFF
May 2025
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.

How are customer service and support?

The tool offers good support. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We chose NetApp AFF because it has advantages over other file platform vendors. 

How was the initial setup?

NetApp AFF's deployment is easy. The tool's representatives were very helpful. 

What's my experience with pricing, setup cost, and licensing?

The tool's pricing is neither expensive nor cheap. It is cheaper compared to other platforms. 

What other advice do I have?

We had no challenges since we constantly refreshed NetApp AFF technology. 

We are working with NetApp AFF and Amazon representatives to move our workloads to AWS. 

We have fewer issues with the product compared to other file platforms. 

The tool has reduced operational costs by 60-70 percent. 

I rate it an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Justin Mardis - PeerSpot reviewer
Infrastructure Manager at a computer software company with 11-50 employees
Real User
Top 20
Has good performance and supports multi-tenant and private clouds
Pros and Cons
  • "The biggest benefit of NetApp AFF is the performance."
  • "The response to basic problems could be faster. They usually respond fast when there are critical issues, but you always want it right now."

What is our primary use case?

NetApp AFF supports multi-tenant and private clouds.

How has it helped my organization?

With our previous spinning disk storage, we did have some "disk busy" problems. Since switching to NetApp AFF, we haven't had any issues. It has simplified the deployment of ONTAP because it's all the same interface. It's also easier to train people on ONTAP because they don't need to learn multiple interfaces. Switching from spinning disk storage to NetApp AFF has significantly reduced our operational latency. 

What is most valuable?

The biggest benefit of NetApp AFF is the performance. 

For how long have I used the solution?

I have used NetApp AFF for around 10 years.

What do I think about the stability of the solution?

NetApp AFF is great. We haven't had any storage outages in 10 to 12 years. 

How are customer service and support?

I rate NetApp support eight out of 10. We always get an answer quickly, and they seem to be knowledgeable about the product. The response to basic problems could be faster. They usually respond fast when there are critical issues, but you always want it right now.

How would you rate customer service and support?

Positive

How was the initial setup?

The setup is pretty simple. You put an IP on the box, log into a web interface, and it basically sets itself up. It requires a bit of customization for your environment, but it prompts you, so it isn't difficult. It takes 10 to 20 minutes.

What other advice do I have?

I rate NetApp AFF eight out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
NetApp AFF
May 2025
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
System Administrator at Haaretz
Real User
Reliable with a good FlexClone feature and useful CLI
Pros and Cons
  • "Storage is very reliable. You don't have to do much maintenance."
  • "You have a limit in terms of how much you can expand storage. It sounds like a lot. However, over the years, as you grow, it may be smaller than you think."

What is our primary use case?

The solution is primarily used for various functionality. We separate storage from other companies. 

What is most valuable?

I like the FlexClone feature.

The CLI, the Power Shell, for NetApp is very good. You can do everything from the Command Line.

Storage is very reliable. You don't have to do much maintenance. 

It is stable.

What needs improvement?

It is very limited in terms of storage. You can grow storage only ten times more. You have a limit in terms of how much you can expand storage. It sounds like a lot. However, over the years, as you grow, it may be smaller than you think. You really need to plan for the future. I'm not sure if this is being fixed or not. 

The solution is expensive. 

For how long have I used the solution?

I've used the solution for eight years.

What do I think about the stability of the solution?

The solution is very stable. I'd rate the stability ten out of ten. There are no bugs or glitches, and it doesn't freeze. Once or twice we did have a crash. However, it rarely is disrupted. We were able to recover everything. 

What do I think about the scalability of the solution?

The scalability is limited. You need to really plan for what you need. If you have it for a long time, you can run into issues if you need to extend beyond your means. It can be very difficult to expand. 

Generally, if you size properly, you can buy more shells.

It is very expensive to grow. 

We have about 60 people using the solution. 

How are customer service and support?

We only opened one serious case with NetApp. Typically, we have another company that troubleshoots for us. They would be the ones that would open a ticket.

Which solution did I use previously and why did I switch?

I used to use Dell PowerStore. It is very simple to set up. It's better for medium-sized companies that are pretty straightforward. 

We previously used HP around 16 or 17 years ago. I cannot recall why we switched to NetApp.

How was the initial setup?

The initial setup has a moderate amount of difficulty. Dell PowerSTore is easier to set up. This is not difficult. However, it's not too complex. You just need to do more work in order to properly use the solution.

I cannot recall what the deployment process was, as it was a long time ago. The last time we did a deployment, it took two weeks. It was a special installation, and we have less storage capacity than expected, which caused issues. We had to install it twice. 

We only require minimal staff for deployment and maintenance. There isn't too much maintenance as you just configure it how you want and you leave it. Typically, the product is very reliable so it doesn't require attention.

What about the implementation team?

We had a company that helped us implement the solution and handle any troubleshooting. 

What was our ROI?

We have witnessed an ROI. It is worth the price we pay for it. 

What's my experience with pricing, setup cost, and licensing?

The solution is expensive. It is a perpetual license. You do not have to pay for it monthly or yearly. 

What other advice do I have?

This is the latest version of the solution.

I'd rate the solution nine out of ten. It is a very good product. 

I would advise those who want to use the solution to make sure they have a good budget. If they need to manage many environments, it's a very, very good option. It's great for enterprises. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2042487 - PeerSpot reviewer
Cloud Storage Engineer at a university with 5,001-10,000 employees
Real User
Is reliable and scalable, and can quickly and efficiently snapshot the data
Pros and Cons
  • "I like the ability to snapshot, and the cloning features are valuable to us as well. I like that I can quickly and efficiently snapshot the data and move it to wherever I need to locally or in the cloud. Also, I know that when I take the snapshot that all of the data will be there and that it will be usable when I need to use it."
  • "It can get a little expensive if you need to add more disks. The cost is a pain point for us, especially in terms of expansion."

What is our primary use case?

Our primary use case is running NFS exports for our local on-premises VMware and our CIFS for local shares.

What is most valuable?

I like the ability to snapshot, and the cloning features are valuable to us as well. I like that I can quickly and efficiently snapshot the data and move it to wherever I need to locally or in the cloud. Also, I know that when I take the snapshot that all of the data will be there and that it will be usable when I need to use it.

The reliability of NetAPP AFF is another valuable feature.

Blue XP has made it a single pane of glass so that we can see both on-premises and the cloud. We don't have to worry about going back and forth. It has made everything seamless in terms of the look and feel for the admins.

We use other NetApp Cloud Services solutions such as FSx, Cloud Volumes ONTAP, BlueXP, and Cloud Manager. We're just starting to dip our toes into FSxN. We run all of our student services, our general ledger, and all of our classroom-related items off of CVOs. It has been very reliable for us.

For how long have I used the solution?

We've been using NetApp AFF since 2019.

What do I think about the stability of the solution?

We have been running NetApp AFF (All Flash FAS) since 2019, and we've not had one unplanned outage since then. It's been a reliable workhorse for us.

What do I think about the scalability of the solution?

We've had to upgrade our available storage three times, and it was all seamless. There is a cost every time, but there hasn't been an outage. It's been quick and seamless, and we haven't had any issues with scalability.

We have 8,000 undergraduate students and 2,000 graduate students, and we facilitate another 5,000 university staff. We run all of our campus-wide phone systems and CIFS on it, along with our local VMware environment. We have about 10,000 to 15,000 people relying on NetApp AFF every day.

How are customer service and support?

Whenever we have a problem, the technical support staff usually contact us before we contact them. We've never had an issue with technical support, so I'd give them a rating of ten out of ten.

How would you rate customer service and support?

Positive

What was our ROI?

As far as a return on investment, it's freed up a lot of our time so that we do not have to worry about the little things that usually take up the majority of our day. Our time can be spent in other areas, whether that's helping with other products, developing new ones, or helping end users.

What's my experience with pricing, setup cost, and licensing?

It can get a little expensive if you need to add more disks. The cost is a pain point for us, especially in terms of expansion.

What other advice do I have?

Overall, I would rate NetApp AFF (All Flash FAS) at ten on a scale from one to ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2560401 - PeerSpot reviewer
Senior Systems Administrator at a tech services company with 51-200 employees
MSP
Top 20
Offers the best value in terms of storage and compatibility
Pros and Cons
  • "NetApp offers the best value in terms of storage and compatibility. The solution is compatible with every product we use, including Dell and Cisco. NetApp is at the forefront of innovation. They've been doing this for a long time, and they provide excellent support to their partners."
  • "We don't have any challenges with NetApp. We only need to update it on emerging software and versions that are put out or any enhancements that they've included or things that they've deprecated. NetApp's product is superior, so our engineers must stay on top of all the features and things that they've taken away."

What is our primary use case?

Our whole storage environment is based on NetApp. We provide an enterprise network that offers storage for various entities that require on-demand storage, including databases, web pages, and other large-scale storage requirements. We are also getting into AI-generated content, which requires even more storage space.

How has it helped my organization?

NetApp provides an opportunity to scale out if necessary. Because NetApp has so many different systems and products, we can provide as much storage as needed. We could implement it anywhere because it always has backward compatibility.

The organization I work for adopts Zero Trust and prefers NetApp for that. It's embedded in pretty much everything we do. We also use other competitors, like Dell, but in terms of storage, nothing is as good as NetApp. We're getting into the AI realm because the organization I work for understands that it's coming fast. We're talking to them about storage possibilities for AI-related resources that will soon be needed. 

What is most valuable?

NetApp offers the best value in terms of storage and compatibility. The solution is compatible with every product we use, including Dell and Cisco. NetApp is at the forefront of innovation. They've been doing this for a long time, and they provide excellent support to their partners. 

We once lost some virtual machines and we could restore the virtual machines quickly from our NetApp backup. 

What needs improvement?

We don't have any challenges with NetApp. We only need to update it on emerging software and versions that are put out or any enhancements that they've included or things that they've deprecated. NetApp's product is superior, so our engineers must stay on top of all the features and things that they've taken away.

Which solution did I use previously and why did I switch?

We've used Dell EqualLogic and VMware vSAN storage. Dell EqualLogic servers may not work with other server types, whereas NetApp is compatible with everyone. We've already spoken with our NetApp sales reps, and they're in the process of getting us quotes on the new AI-focused systems. Our organization must scale fast and avoid a bottleneck where we can't scale as needed on demand. 

What other advice do I have?

I rate NetApp solutions 10 out of 10. We are using maybe 50 percent of NetApp's capability. There's so much more that we don't touch on. Coming to these events, you learn about the new and upcoming software they've been working on. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Flag as inappropriate
PeerSpot user
reviewer2304795 - PeerSpot reviewer
Manager at a comms service provider with 10,001+ employees
Real User
Top 20
Cost-effective and reliable
Pros and Cons
  • "The most valuable feature of NetApp AFF for us is its ability to manage multiple IP spaces for our customers in a shared environment."
  • "In terms of improvement, IO performance could use some enhancement."

What is our primary use case?

I use NetApp AFF in our cloud service infrastructure to provide data storage and management for our customers. 

How has it helped my organization?

NetApp AFF has indeed improved our growing organization by providing stability and efficient IT maintenance. We have also found the product's quality to be excellent. 

What is most valuable?

The most valuable feature of NetApp AFF for us is its ability to manage multiple IP spaces for our customers in a shared environment. This is important because we offer VPN services, and this feature helps keep customer data separate and secure while ensuring our services work smoothly over the long term.

What needs improvement?

In terms of improvement, IO performance could use some enhancement. Additionally, I would like to see additional security-related features in NetApp AFF, particularly in the realm of ransomware protection.

For how long have I used the solution?

I have been working with NetApp AFF for seven years.

What do I think about the stability of the solution?

It is highly stable.

What do I think about the scalability of the solution?

NetApp AFF is fairly scalable.

How are customer service and support?

I would rate the support for NetApp AFF as average. It has been a mixed experience, with some good interactions and others not meeting our expectations.

Which solution did I use previously and why did I switch?

We have used different storage solutions like EMC, HP, and others before making the switch to NetApp AFF.

How was the initial setup?

The deployment of NetApp AFF was a bit complex, mainly due to the extensive functionality it offers. 

What other advice do I have?

NetApp AFF has helped reduce support issues related to performance tuning and troubleshooting. It has helped reduce operational costs and has proven to be cost-effective for our organization compared to other storage equipment from different vendors. It has also helped reduce our operational latency. Overall, I would rate NetApp AFF as a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2026638 - PeerSpot reviewer
Enterprise Architect at a healthcare company with 10,001+ employees
Real User
Excellent ONTAP cluster, scale-out, and architecture
Pros and Cons
  • "We are a large-scale company, and our growth has been pretty significant over the last five or six years. We like the scale, and the way NetApp grows, so that's why we use it. It's mostly for block storage."
  • "The NetApp support could be better."

What is our primary use case?

We use the solution mostly for virtual workloads, VMware, databases, and also the VDI infrastructure.

How has it helped my organization?

We can provide all the SLA performance-wise and high availability to the business. We are trying to maintain compliance with all business SLAs.

What is most valuable?

The ONTAP cluster, the scale-out, and the architecture are great.

We are a large-scale company, and our growth has been pretty significant over the last five or six years. We like the scale, and the way NetApp grows, so that's why we use it. It's mostly for block storage.

NetApp data helped to reduce our operational latency to some extent. We've saved maybe 20%.

We have not been affected by ransomware since using the solution. 

What needs improvement?

The NetApp support could be better. NetApp can improve a lot on hardware upgrades and proactive support.

In the past, AFF has helped optimize our costs. However, not anymore since NetApp has increased its prices. The optimization we had previously is not the case anymore.

Recently, we have had some support issues that we definitely have some concerns with.

For how long have I used the solution?

I've been using the solution for eight to ten years. 

What do I think about the stability of the solution?

The stability is good. I'd rate it eight out of ten. 

What do I think about the scalability of the solution?

The solution is scalable. We are in a large enterprise, so that fits our requirements. There is about 30 to 35 petabytes of data and a block size of close to 25 to 30 petabytes of data.

How are customer service and support?

Technical support could be better and should be more proactive. 

We've also had some production outages. Due to one upgrade, for example, there was a significant outage.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I'm also familiar with Dell EMC.

We've used PowerMax, and we have used StorageGRID. 

We use AFF as this is the main environment for our corporate environment.

NetApp has been in the environment for quite some time, so we have built that comfort level with the product. 

How was the initial setup?

I was involved with the initial deployment of the solution. The setup was complex on our end. Our internal processes are difficult as we have such an extensive environment. For example, we must go to security and do all the reviews and assessments. It's our internal program. There's nothing on NetApp.

What about the implementation team?

We worked directly with a third party on the deployment and with NetApp. Overall, the experience was okay.

What's my experience with pricing, setup cost, and licensing?

The pricing has definitely increased significantly as compared to other competitors.

What other advice do I have?

I have not used NetApp BlueXP.

We are looking into FSx ONTAP. We are trying to do the pilot program on FSx ONTAP, and we will probably use that in the cloud in AWS.

I'd rate the solution eight out of ten. We've only really had some support issues and some issues around performance sometimes. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2042493 - PeerSpot reviewer
Manager at a healthcare company with 10,001+ employees
Real User
Is easy to use and flexible, and provides the best speed for our applications
Pros and Cons
  • "Snapshots, snap clones, backups, flexibility, and agility are valuable features. I like that NetApp AFF is easy to use. We can automate everything for our backups and use cases. It's fast and simple, and provides storage to all of our VMware ESX hosts. It expands easily as well."
  • "After the three-year prepay, the extended warranty is a little expensive."

What is our primary use case?

We use it to create our volume groups for our ESX hosts, VMware, file storage, and Flash Pool for our images. We use it as a tier storage to our NetApp storage grid.

What is most valuable?

Snapshots, snap clones, backups, flexibility, and agility are valuable features. I like that NetApp AFF is easy to use. We can automate everything for our backups and use cases. It's fast and simple, and provides storage to all of our VMware ESX hosts. It expands easily as well.

Our latency is fine, and NetApp AFF provides us the best speed for our applications.

In terms of optimization of costs, NetApp AFF is a little expensive, but I don't mind paying for it.

The ability to connect to CVO and ANF is great, and as a result, it has a lot of flexibility.

For how long have I used the solution?

I've been using NetApp AFF since 2016.

What do I think about the stability of the solution?

We haven't had any major problems with stability.

What do I think about the scalability of the solution?

It scales well, and we haven't had any problems. We also have site storage with AFF C190, and being able to integrate with our other sites has been great. We have about 16 clusters in two different data centers for AFF.

How are customer service and support?

My experience with technical support has been good. We have a primary TAM and pay for that service. They are very good at responding to our requests and needs, and I'd give them a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We were on spinning disks with NetApp before, but we also had IBM XID. We switched to NetApp AFF because we were already heavy users of NetApp. We liked the cost, flexibility, and the ability to adapt to all of our workloads. Now, we're a single storage provider or user.

What was our ROI?

Our ROI is that we've been able to reduce our storage footprint by 30% by going to a single storage provider. We can FlexVol our environment.

What's my experience with pricing, setup cost, and licensing?

I think the pricing and licensing are a little high, but compared to those of other storage vendors, it's within reason. After the three-year prepay, the extended warranty is a little expensive.

Which other solutions did I evaluate?

We evaluated IBM and Dell EMC, and Dell EMC was too expensive, and it didn't have the flexibility that NetApp had.

What other advice do I have?

On a scale from one to ten, I would rate NetApp AFF (All Flash FAS) at ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free NetApp AFF Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free NetApp AFF Report and get advice and tips from experienced pros sharing their opinions.