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it_user639354 - PeerSpot reviewer
Senior Software Engineer at a computer software company with 1,001-5,000 employees
Vendor
May 21, 2017
You can write business logic as a workflow.

What is most valuable?

  • Writing your complex business logic as a simple workflow which can be understood by not so technical people
  • Hot deployment of those workflows, which helps in automation and self-learning/healing.
  • Provides a variety of connectors: SalesForce, Twitter, SAP, Facebook, and WebService consumer. Most of them come for free with the Community Edition.
  • Async/concurrent execution of services within a flow
  • Logging

How has it helped my organization?

We had to design a complex diagnostic and analysis tool that catered to different ERPs. For example, connecting to different types of data sources and listening from different types of services (over Web and FTP).

Business services for diagnostics should be modified by admin/functional people and applications should be updated on-the-fly without any down time.

The Mule runtime engine served the purpose and we developed a drag-and-drop workflow designer (web app) that is built on top of Mule to make it easy for admins to create and edit services.

For how long have I used the solution?

I’ve been using Mule ESB for 18 months.

What do I think about the stability of the solution?

We have had no issues with stability.

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What do I think about the scalability of the solution?

We did have scalability issues. It demanded more RAM at times, when there were a larger number of requests while listening over FTP. This is the case with any web container.

How are customer service and support?

I am a Community Edition user, so I can’t comment about the enterprise support by Mule. However, you will not get an immediate response for your queries in any of the technical forums.

Which solution did I use previously and why did I switch?

I did not use any ESB earlier, but this is the best Community Edition ESB available in the market. However, we abused it as a workflow engine.

How was the initial setup?

To get an initial setup is straightforward.

  1. Write a simple HTTP-based listener workflow.
  2. Print whatever you send in a context path in a browser.
  3. Dump it in a standalone runtime.
  4. Start it.

What's my experience with pricing, setup cost, and licensing?

I would advise using the Community Edition if you are developing an application as an additional service to a customer or a non-critical Tier-2 application. You can do this without support.

Apart from support and a few additional connectors, the enterprise edition is not so different from CE.

Which other solutions did I evaluate?

I was not part of choosing this solution.

What other advice do I have?

Don’t abuse it. Be clear if you want a Mule application to solely solve your business problems, or if you want it as an add-on to solve a few problems that your main application can’t solve.

You may get into scalability issues if you are not clear about this basic difference.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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it_user651525 - PeerSpot reviewer
Integration Architect @ Information Management, Integration and Analytics - RXP Services Limited at a tech services company with 501-1,000 employees
Consultant
May 17, 2017
It allows for mappings using a DSL

What is most valuable?

DataWeave: It allows for complex mappings using a simple DSL (Domain Specific Language).

How has it helped my organization?

Integration between systems can often take several days. However, with MuleSoft ESB, it can take as little as fifteen minutes.

What needs improvement?

The CloudHub offering requires some time to mature. However, it is a good overall solution.

Some further details:

1. The AnypointMQ offering is not very stable, as such can cause issues
when dealing with high volume burst messages.

2. The CloudHub offering is EC2 instance based and does not run in
containers.

3. The speed of the CloudHub user interface is poor.

4. Deployment takes several minutes (due to Ec2 architecture as opposed to
containerization).

5. There is currently no cross application object store.

For how long have I used the solution?

I have used MuleSoft ESB for six years.

What do I think about the stability of the solution?

CloudHub stability has been an issue. However, this is being worked on.

What do I think about the scalability of the solution?

The product scales very well.

How are customer service and technical support?

Technical support is superb. The engineers that support customers are Java developers and have a deep understanding of the issues and resolutions. This is one of the biggest selling points for MuleSoft.

Which solution did I use previously and why did I switch?

Previously, we used Apache Camel and Spring Integration. However, they require more technical involvement than MuleSoft ESB.

How was the initial setup?

The setup is done with a simple deployable .zip file. It is very simple to set up and run.

What's my experience with pricing, setup cost, and licensing?

Pricing is tailored to the customer. As such, I would recommend speaking with your account representative.

Which other solutions did I evaluate?

We evaluated Dell Boomi, Informatica, and Talend. However, for the given use case, MuleSoft came out on top.

What other advice do I have?

Focus on the business problem you want to solve, as the technical integration in MuleSoft is relatively simple.

Disclosure: My company has a business relationship with this vendor other than being a customer. We are a partner.
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Co-Founder & Director at a tech services company with 11-50 employees
Real User
May 15, 2017
Message routing redirects messages to the appropriate target endpoint. I would suggest adding scenario-based and audio-visual tutorials.

What is most valuable?

  • Service Mediation: This is an abstraction layer in between the service consumer and the service provider.
  • Message Routing: This feature consumes messages. It filters, enriches, and performs necessary operations on a message. It redirects them to the appropriate target endpoint, based on a certain decision making criterion.
  • Data Transformation: The process of converting/transforming data or information from one format to another.

How has it helped my organization?

I am providing the service for MuleSoft ESB. My company has delivered solutions such as travel portals, retailer engines, application integration, and a wide range of other scenarios, where ESB can be utilized.

What needs improvement?

MuleSoft ESB is a wonderful product. However, in order to help the developers utilize it extensively, I would suggest adding some scenario-based and audio-visual tutorials.

For how long have I used the solution?

I have been using this solution for four years.

Which solution did I use previously and why did I switch?

I am working on a number of open-source integration platforms and MuleSoft ESB is an ideal choice for us. This tool makes it easier for the developers to deliver complex projects with the best quality.

How was the initial setup?

The initial/basic setup for the development and production environments was fairly easy and straightforward. For complex requirements, you may need some assistance from the experts.

Which other solutions did I evaluate?

I am working on frameworks/solutions such as Red Hat JBoss Fuse, Spring Integration, Apache Camel, and Apache ServiceMix.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user845028 - PeerSpot reviewer
it_user845028Staff Software Engineer at a tech services company with 10,001+ employees
Real User

Hi Tejas,

Nice tutorial! Let's keep our fingers crossed that this works. I'm on day 3 of uptime. I would like to put this all to rest.
An easy solution to your problem would be not to use the threading profile-based strategy you were setting up and replace the scripting component with a pooled java component configured.
How can implement MuleSoft integration with other services?
Excellent tutorials – very easy to understand with all the details of the config parameters you provide. I hope you will continue to provide more such tutorials.
If MuleSoft starts to prosper, it is likely at least some of these well-funded competitors would come up with a competing solution, or they may even be developing one already.
I recommend Videos Courses from MuleSoft Training on Mac and Windows.
I want to learn MuleSoft ESB, I am not a java resource, weather I am eligible to learn lot required to learn Java also.

Muchas Gracias,
Sharma

See all 2 comments
PeerSpot user
QA Manager with 51-200 employees
Real User
Top 10
Feb 16, 2016
Integrates heterogeneous environments, developments in a short time. Exception handling flows aren't explained very well

Valuable Features:

Flexibility and high performance.

I can perform integrations with any environment and scenery as well as growth in apps integration, is an agnostic tool architecture ie can generate components on different architectures are JEE or .Net.  

Mule ESB has a lot components and tools that apply integration patterns making it easier to development without much knowledge of patterns

Improvements to My Organization:

It allows communication between different applications with different protocols. It's also helped solve business integration issues.

Mule ESB is the heart of applications that required routing and improvement of messages such as electronic invoicing

Room for Improvement:

The documentation is not extensive and is limited to examples which are too basic.

Use of Solution:

We've used the tool for about six years.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Diego Hidalgo - PeerSpot reviewer
Diego HidalgoQA Manager with 51-200 employees
Top 10Real User

The Spring components are easily integrable in Spring, JEE , any Java applications and any application regardless if they are web or standalone

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reviewer1413528 - PeerSpot reviewer
Director - Projects at a tech services company with 11-50 employees
Real User
Jun 24, 2023
A scalable solution with good community support
Pros and Cons
  • "I am impressed with the product's connectors and scalability."
  • "The solution's setup needs to be a bit more straightforward and its support needs to respond faster."

What is our primary use case?

We use the solution to create integration with different systems. 

What is most valuable?

I am impressed with the product's connectors and scalability. 

What needs improvement?

The solution's setup needs to be a bit more straightforward and its support needs to respond faster. 

For how long have I used the solution?

I have been working with the product for three years. 

What do I think about the stability of the solution?

I would rate the solution's stability a nine out of ten.

What do I think about the scalability of the solution?

I would rate the solution's scalability a nine out of ten. We have a few hundred users for the product. 

How was the initial setup?

I would rate the solution's setup a six out of ten and took around three to four days to complete. 

What's my experience with pricing, setup cost, and licensing?

I would rate the product's pricing a nine out of ten. It is a pricy solution. 

What other advice do I have?

I would rate the solution an eight out of ten. The solution is a good and stable product with great community support.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
develope2160648 - PeerSpot reviewer
Mulesoft Developer at a tech consulting company with 201-500 employees
Real User
Apr 22, 2023
A user-friendly lightweight enterprise service bus and integration framework
Pros and Cons
  • "I like that it's user-friendly. Compared to other ESBs, I find it easier to use. I like it better than other ESBs. I like the connectors, which make calling the APIs through the routers easier."
  • "The initial setup could be more straightforward."

What is our primary use case?

We use Mule ESB to integrate different products like SAP and Salesforce. We also use it to transform data and communicate it in different versions. 

What is most valuable?

I like that it's user-friendly. Compared to other ESBs, I find it easier to use. I like it better than other ESBs. I like the connectors, which make calling the APIs through the routers easier.

What needs improvement?

The initial setup could be more straightforward.

For how long have I used the solution?

I have used Mule ESB for about a year and a half.

Which solution did I use previously and why did I switch?

Mule ESB is better than Oracle.

How was the initial setup?

The initial setup is complex because of the Maven part.

What other advice do I have?

On a scale from one to ten, I would give Mule ESB an eight.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Updated: December 2025
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