We use Mule ESB to integrate different products like SAP and Salesforce. We also use it to transform data and communicate it in different versions.
Mulesoft Developer at a tech consulting company with 201-500 employees
A user-friendly lightweight enterprise service bus and integration framework
Pros and Cons
- "I like that it's user-friendly. Compared to other ESBs, I find it easier to use. I like it better than other ESBs. I like the connectors, which make calling the APIs through the routers easier."
- "The initial setup could be more straightforward."
What is our primary use case?
What is most valuable?
I like that it's user-friendly. Compared to other ESBs, I find it easier to use. I like it better than other ESBs. I like the connectors, which make calling the APIs through the routers easier.
What needs improvement?
The initial setup could be more straightforward.
For how long have I used the solution?
I have used Mule ESB for about a year and a half.
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Mule ESB
May 2025

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Which solution did I use previously and why did I switch?
Mule ESB is better than Oracle.
How was the initial setup?
The initial setup is complex because of the Maven part.
What other advice do I have?
On a scale from one to ten, I would give Mule ESB an eight.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

Director - Projects at a tech services company with 11-50 employees
A scalable solution with good community support
Pros and Cons
- "I am impressed with the product's connectors and scalability."
- "The solution's setup needs to be a bit more straightforward and its support needs to respond faster."
What is our primary use case?
We use the solution to create integration with different systems.
What is most valuable?
I am impressed with the product's connectors and scalability.
What needs improvement?
The solution's setup needs to be a bit more straightforward and its support needs to respond faster.
For how long have I used the solution?
I have been working with the product for three years.
What do I think about the stability of the solution?
I would rate the solution's stability a nine out of ten.
What do I think about the scalability of the solution?
I would rate the solution's scalability a nine out of ten. We have a few hundred users for the product.
How was the initial setup?
I would rate the solution's setup a six out of ten and took around three to four days to complete.
What's my experience with pricing, setup cost, and licensing?
I would rate the product's pricing a nine out of ten. It is a pricy solution.
What other advice do I have?
I would rate the solution an eight out of ten. The solution is a good and stable product with great community support.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: partner

Buyer's Guide
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sharing their opinions.
Updated: May 2025
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