Mule ESB Reviews

I used the free trial account to test the product, it allows 10 days free trial.  

I'm a software engineer and a user of Mule ESB. 

The best feature for me was the easy connectivity and easy integration. In comparison, if you go through code license for APN, it will require more configuration or more code but if you're going to Anypoint Studio and using Mule ESB, you just drag and drop the connectors, configure the credentials and complete your process as per your requirements. The product helps me a lot to integrate quickly. 

I think there are some connectors that are not available that should be included. Supports like Salesforce Connector that are available in APN could be included. It's possible that this requires more configuration in our system. I've also found that running Mule Anypoint Studio ESB can slow things down. 

They have good documentation but it's better to have a video explanation for some of the demos, something basic that runs for 10 minutes or so. If you have that and combine it with the documentation, it would simplify the learning process. 

I have used the solution for one year. Really helpful tool for integration with multiple system.

This is a stable solution.

The solution is scalable.

I haven't used technical support, I tend to check the documentation when there are problems. It's actually quite good. There is a video which explains integration in only three minutes, and that helped me understand the documents.

I used some of the notes and YouTube tutorials that explain the setup. They've simplified the process with the latest version which is a good thing. 

My primary uses are asset maintenance and data management.

The most valuable feature is that it's programmer-friendly, so it's very easy to develop APIs.

In order to meet the new trend of active metadata management, we need intelligent APIs that can retrieve new data designs and trigger actions over new findings without human intervention.

I've been using this solution for almost three years.

It's very stable and reliable.

This solution is scalable.

The technical support is reliable and quick to resolve any block we have.

The initial setup is straightforward and only takes a day, but it looks at many data sources, so you have to be specific about what you need. 

This product is expensive, but it does offer value for money.

I would give this product a rating of ten out of ten.

We use this solution for payment integration. We are customers of Mule ESC and I'm a co-founder and the data engineer head.

The solution has helped us to develop more quickly and improve our time to market. 

I like the graphical interface and the number of connectors. The solution is easy to maintain. 

I'd like to see more attention given to the community editions.  

I've been using this solution for 10 years. 

The solution is scalable and stable. 

The initial setup wasn't that complex, we did it ourselves.

We're using the open-source version. 

I rate the solution nine out of 10. 

We normally use the API-led connectivity approach. We get the architecture and follow the basic rules and principles that Mule has.

We have had our research analysis team do six months of work looking into if this solution was going to benefit our organization and they determined it fit perfectly into our business. 

The cloud and integration abilities are most useful allowing us to use applications such as Salesforce and DataWeave. Additionally, the exception handling is good. We have experienced zero downtime since moving to this solution.

In an upcoming release, I would like to see more additional concept for exception handling, batch processing, and increased integration with other application.

I have been using the solution for the past five years.

The solution is very stable we have not had any issues

The scalability is good. We have a banking application running worldwide through the solution which attracts many users.

The installation is straightforward.

I rate Mule ESB a nine out of ten.

We implemented the Mule solution for our orchestration. We use it to follow up with the customer so the online order gets orchestrated to the target automated system.

The features that I have found most valuable are that the product is updated regularly and Mule's framework. Overall the performance is good.

For our current solution, I think what Mule provides out-of-box is a sufficient product.

As for what can be improved, in my experience the SMPT connectors need some improvement. 

It definitely takes some amount of integration knowledge but it is still pretty easy to learn. But I would request that the documentation be more informative. That would help the development community to understand the solution better, to deal with whatever challenges they face and ensure they'll be able to solve them on their own. 

The integrations are complicated so maybe that aspect of the solution should also be made simpler to use so that it wouldn't require such experienced resources to build a more complex integration.

Additionally, there are limitations with the subscription model that comes with the product. If you subscribe to the platinum subscription, you get more benefits. Now there are limitations in keeping the logs and the ability to handle the max of 30 days. They could improve that.

Lastly, they could provide us a bit more coding features.

I have been using Mule ESB for past one and a half years.

In terms of stability, we did found some bugs which we reported to Mule support, but overall I would say it's good.

Mule ESB's scalability is pretty good. It performs well.

In terms of numbers of people using the solution, actually Mule ESB plays an integrated role, so none of the users directly use it. But otherwise if you ask the production team and the development team, I would say close to 20 members are using this platform.

We definitely plan on increasing usage for Mule ESB because our customer is starting to do more AP's on the platform.

I think customer support is good. The support team responds to us, but due to some challenges in the product core, we are still waiting for them to respond to some issues.

The initial setup was straightforward.

I know that the setup is straightforward, but I did not do it myself. One person from our team did it. Everything is straightforward and pretty easy, including the deployment and the promotion from one level to another level.

I would definitely recommend Mule ESB for others to evaluate when they are choosing a product.

On a scale of one to ten, I would definitely rate Mule ESB an eight.

For it to be a higher rating they would need to improve the recording logs and encoding feature.

Mule ESB acts as an intermediary that assists with integration between multiple layers.

Mule ESB is quite lightweight.

Everything runs in Java, which is a useful feature.

There are some issues with both stability and scalability.

I have experienced some issues with clustering.

We have been using Mule ESB for probably three years.

The stability of this product can be improved.

I have had a couple of issues with scalability. Our use case has traffic that depends a lot on the SDK, so there are a lot of users.

The LAN team has been in contact with technical support.

Prior to Mule ESB, we were using an IBM solution that was pretty good. Mule ESB is cheaper but I would choose the IBM product instead.

The installation and setup had been completed before I joined the company.

This product is cheaper than some offered by other vendors, although there is a problem because you have to pay for some third-party adapters.

I would rate this solution a six out of ten.

We are an IT consulting company and we have built our security on Mule ESB. We work for different customers for whom we develop projects for application integration using MuleSoft.

Our use cases involve connecting backend systems like Salesforce, SAP, and other custom applications. We also expose these APIs to external customers. We have also integrated it with a system of engagement, for example, Qooper.

The most valuable feature for Mule is the number of connectors that are available. There are a lot of connectors to different systems so if you want to connect to SAP or Salesforce, there are readily available connectors that are of great help. It saves a lot of time using this system.

The level of integration that this product offers is quite far ahead of the competition.

They have a very strong developer community, interacting at an informal level on a daily basis.

MuleSoft is not so strong in method-based integration, so they're not so functional in that regard. It seems that it has not been their priority.

We have been working with this product for about a year.

No problems with stability have been brought to my attention, although once the system is in production, a different team handles it.

This product is hosted on the AWS cloud, so it has inherent scalability.

We have implemented this solution for between three and five customers in the past year. It is suitable for medium to large companies, where we have clients in each category including some that are quite big.

They have a wonderful, modern concept of community-based support. It is not a formal meeting. Rather, they often interact using technologies such as WhatsApp. They share problems and get solutions from all over the world. Surely, this is a very strong area of MuleSoft.

Some of my team members have worked on other ESB solutions in the past, but in this organization, we have not dealt with one other than MuleSoft.

One of the products that we are familiar with is a solution by IBM. This competing product is strong in terms of method-based integration.

The initial setup is very simple. The installation probably takes four hours, on average.

Our in-house teams do the implementation for our clients.

From a developer's perspective, it does not require much effort for maintenance. After we develop, the DevOps team takes it over for deployment and maintenance. When it comes to issues in production, my team would not be responsible.

I would rate this solution an eight out of ten.

It's used for regional implementation, where several systems are integrated and contributing to a central on-premises system.

The transformation and the data format are the features that I like the most.

There are several areas that need improvement. It's not easy to troubleshoot and we still can't make it work. It starts then stops. We are still trying to make it work using other tools that we have in-house, such as Kubernetes. So far, we have not found the proper way to connect them.

Stability is an issue as well as scalability. Both of these need improvement.

Pricing is always an area that can be improved. It's everyone's wish.

I have been using Mule ESB for five years.

It starts and stops, so we haven't had a chance to test it in production.

We have not reached out to technical support. Our case was so complex that we had to reach out to the architect to come on-site and help us with it here. This type of support is definitely expensive.

The initial setup was complex.

Deployment took a week. We were waiting for the team to be onsite.

We had a team from Mulesoft to help us.

The licensing is yearly, and there are additional fees for services. For example, having the help of the architect was a separate fee.

It's definitely allowed us to develop everything but we are stuck in testing. It works then it stops working, and now we are trying to figure out why. It's not related to the software but related to the teams that work with it. It's a new technology for us.

I am still trying to discover the benefits. I know that it has many connectors, that it's a tool to integrate with Salesforce. That's when they say we cannot do what we need to without MuleSoft. We didn't use it for that purpose. For our purposes, custom integration as ESB, we are still trying to discover where our benefits are. I don't have a good idea yet.

We were able to develop what we were planning to. It's highly configurable. We were able to configure the workflows and orchestrations, but we are not able to run it yet.

I don't want to give people the wrong impression because of my experience so far because it may not be an accurate one. It may not be the fault of the solution.

When I worked with IBM in the past, it was easier.

Due to the complexities, I would rate MuleSoft a six out of ten.