Manager- Integration Services & BPM at a financial services firm with 1,001-5,000 employees
Real User
Lightweight and everything runs in Java, but I have had issues with instability
Pros and Cons
  • "Everything runs in Java, which is a useful feature."
  • "There are some issues with both stability and scalability."

What is our primary use case?

Mule ESB acts as an intermediary that assists with integration between multiple layers.

What is most valuable?

Mule ESB is quite lightweight.

Everything runs in Java, which is a useful feature.

What needs improvement?

There are some issues with both stability and scalability.

I have experienced some issues with clustering.

For how long have I used the solution?

We have been using Mule ESB for probably three years.

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What do I think about the stability of the solution?

The stability of this product can be improved.

What do I think about the scalability of the solution?

I have had a couple of issues with scalability. Our use case has traffic that depends a lot on the SDK, so there are a lot of users.

How are customer service and support?

The LAN team has been in contact with technical support.

Which solution did I use previously and why did I switch?

Prior to Mule ESB, we were using an IBM solution that was pretty good. Mule ESB is cheaper but I would choose the IBM product instead.

How was the initial setup?

The installation and setup had been completed before I joined the company.

What's my experience with pricing, setup cost, and licensing?

This product is cheaper than some offered by other vendors, although there is a problem because you have to pay for some third-party adapters.

What other advice do I have?

I would rate this solution a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Principal Architect And Management Council Member at a tech services company with 51-200 employees
Real User
It has changed our approach towards integration. HTTP/Messaging listener services, data transformation and connection handling are now redundant.
Pros and Cons
  • "Mule Expression Language"
  • "Documentation is cryptic, product releases are far too frequent, and upgrades become troublesome."

What is most valuable?

In order of importance:

- Connectors

- Data Weave

- Mule Expression Language


How has it helped my organization?

It has changed our approach towards integration, making plumbing functions such as HTTP/Messaging listener services, data transformation and connection handling redundant.

What needs improvement?

Documentation is cryptic, product releases are far too frequent, and upgrades become troublesome.

For how long have I used the solution?

1 year as a developer and architect.

What was my experience with deployment of the solution?

Deployment of custom flows is troublesome and fraught with difficulty

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Mule ESB
April 2024
Learn what your peers think about Mule ESB. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,857 professionals have used our research since 2012.
it_user651525 - PeerSpot reviewer
Integration Architect @ Information Management, Integration and Analytics - RXP Services Limited at a tech services company with 501-1,000 employees
Consultant
It allows for mappings using a DSL

What is most valuable?

DataWeave: It allows for complex mappings using a simple DSL (Domain Specific Language).

How has it helped my organization?

Integration between systems can often take several days. However, with MuleSoft ESB, it can take as little as fifteen minutes.

What needs improvement?

The CloudHub offering requires some time to mature. However, it is a good overall solution.

Some further details:

1. The AnypointMQ offering is not very stable, as such can cause issues
when dealing with high volume burst messages.

2. The CloudHub offering is EC2 instance based and does not run in
containers.

3. The speed of the CloudHub user interface is poor.

4. Deployment takes several minutes (due to Ec2 architecture as opposed to
containerization).

5. There is currently no cross application object store.

For how long have I used the solution?

I have used MuleSoft ESB for six years.

What do I think about the stability of the solution?

CloudHub stability has been an issue. However, this is being worked on.

What do I think about the scalability of the solution?

The product scales very well.

How are customer service and technical support?

Technical support is superb. The engineers that support customers are Java developers and have a deep understanding of the issues and resolutions. This is one of the biggest selling points for MuleSoft.

Which solution did I use previously and why did I switch?

Previously, we used Apache Camel and Spring Integration. However, they require more technical involvement than MuleSoft ESB.

How was the initial setup?

The setup is done with a simple deployable .zip file. It is very simple to set up and run.

What's my experience with pricing, setup cost, and licensing?

Pricing is tailored to the customer. As such, I would recommend speaking with your account representative.

Which other solutions did I evaluate?

We evaluated Dell Boomi, Informatica, and Talend. However, for the given use case, MuleSoft came out on top.

What other advice do I have?

Focus on the business problem you want to solve, as the technical integration in MuleSoft is relatively simple.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are a partner.
PeerSpot user
Technical Lead at a tech services company with 10,001+ employees
User
It helps in managing APIs, but many of the customers feel that the licensing costs are too much

What is our primary use case?

  • API integration with many backend systems, deployment options, testing. 
  • It helps me to manage API as well.

How has it helped my organization?

  • For API creation and integrations in agile mode.
  • Reduces the development cost and time as we work in agile mode.

What is most valuable?

Connectors: It has many connectors and components that really help to complete the development very quickly.

What needs improvement?

  • Support, and with respect to licensing cost.
  • Many of the customers feel that the licensing cost is much.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user805440 - PeerSpot reviewer
Applications Architect at Informatica Delta
User
We have seen a significant improvement in our processes
Pros and Cons
  • "The architecture based on events has several connectors which allow integration from external and internal applications of the company."
  • "The payment system needs improvement."

What is our primary use case?

The integration of an ERP system with a payment system in order to improve accounting information and invoice management.

How has it helped my organization?

We have seen a significant improvement in our processes: Response time decreased significantly and integration of services became faster.

What is most valuable?

The architecture based on events: It has several connectors which allow integration from external and internal applications of the company.

What needs improvement?

  • The payment system
  • The accounting and financial areas
  • The provisioning and enrollment system, because the response time was short.  

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Mule ESB Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Mule ESB Report and get advice and tips from experienced pros sharing their opinions.