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Manager- Integration Services & BPM at a financial services firm with 1,001-5,000 employees
Real User
Top 20
Lightweight and everything runs in Java, but I have had issues with instability
Pros and Cons
  • "Everything runs in Java, which is a useful feature."
  • "There are some issues with both stability and scalability."

What is our primary use case?

Mule ESB acts as an intermediary that assists with integration between multiple layers.

What is most valuable?

Mule ESB is quite lightweight.

Everything runs in Java, which is a useful feature.

What needs improvement?

There are some issues with both stability and scalability.

I have experienced some issues with clustering.

For how long have I used the solution?

We have been using Mule ESB for probably three years.

What do I think about the stability of the solution?

The stability of this product can be improved.

What do I think about the scalability of the solution?

I have had a couple of issues with scalability. Our use case has traffic that depends a lot on the SDK, so there are a lot of users.

How are customer service and technical support?

The LAN team has been in contact with technical support.

Which solution did I use previously and why did I switch?

Prior to Mule ESB, we were using an IBM solution that was pretty good. Mule ESB is cheaper but I would choose the IBM product instead.

How was the initial setup?

The installation and setup had been completed before I joined the company.

What's my experience with pricing, setup cost, and licensing?

This product is cheaper than some offered by other vendors, although there is a problem because you have to pay for some third-party adapters.

What other advice do I have?

I would rate this solution a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director at a tech services company with 11-50 employees
Real User
Programmer-friendly solution that offers good value for money

What is our primary use case?

My primary uses are asset maintenance and data management.

What is most valuable?

The most valuable feature is that it's programmer-friendly, so it's very easy to develop APIs.

What needs improvement?

In order to meet the new trend of active metadata management, we need intelligent APIs that can retrieve new data designs and trigger actions over new findings without human intervention.

For how long have I used the solution?

I've been using this solution for almost three years.

What do I think about the stability of the solution?

It's very stable and reliable.

What do I think about the scalability of the solution?

This solution is scalable.

How are customer service and support?

The technical support is reliable and quick to…

What is our primary use case?

My primary uses are asset maintenance and data management.

What is most valuable?

The most valuable feature is that it's programmer-friendly, so it's very easy to develop APIs.

What needs improvement?

In order to meet the new trend of active metadata management, we need intelligent APIs that can retrieve new data designs and trigger actions over new findings without human intervention.

For how long have I used the solution?

I've been using this solution for almost three years.

What do I think about the stability of the solution?

It's very stable and reliable.

What do I think about the scalability of the solution?

This solution is scalable.

How are customer service and support?

The technical support is reliable and quick to resolve any block we have.

How was the initial setup?

The initial setup is straightforward and only takes a day, but it looks at many data sources, so you have to be specific about what you need. 

What's my experience with pricing, setup cost, and licensing?

This product is expensive, but it does offer value for money.

What other advice do I have?

I would give this product a rating of ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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VenkatRaj
Tech Lead at V-Soft
MSP
Top 20
Exceptional cloud features, good exception handling, and stable
Pros and Cons
  • "The cloud and integration abilities are most useful allowing us to use applications such as Salesforce and DataWeave."
  • "In an upcoming release, I would like to see more additional concept for exception handling, batch processing, and increased integration with other application."

What is our primary use case?

We normally use the API-led connectivity approach. We get the architecture and follow the basic rules and principles that Mule has.

How has it helped my organization?

We have had our research analysis team do six months of work looking into if this solution was going to benefit our organization and they determined it fit perfectly into our business. 

What is most valuable?

The cloud and integration abilities are most useful allowing us to use applications such as Salesforce and DataWeave. Additionally, the exception handling is good. We have experienced zero downtime since moving to this solution.

What needs improvement?

In an upcoming release, I would like to see more additional concept for exception handling, batch processing, and increased integration with other application.

For how long have I used the solution?

I have been using the solution for the past five years.

What do I think about the stability of the solution?

The solution is very stable we have not had any issues

What do I think about the scalability of the solution?

The scalability is good. We have a banking application running worldwide through the solution which attracts many users.

How was the initial setup?

The installation is straightforward.

What other advice do I have?

I rate Mule ESB a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Hashim Sharif
Co Founder - Data Engineering Head at Sadeeem Knowledge
Real User
Top 20
Great increased our development and improves our time to market

What is our primary use case?

We use this solution for payment integration. We are customers of Mule ESC and I'm a co-founder and the data engineer head.

How has it helped my organization?

The solution has helped us to develop more quickly and improve our time to market. 

What is most valuable?

I like the graphical interface and the number of connectors. The solution is easy to maintain. 

What needs improvement?

I'd like to see more attention given to the community editions.  

For how long have I used the solution?

I've been using this solution for 10 years. 

What do I think about the scalability of the solution?

The solution is scalable and stable. 

How was the initial setup?

The initial setup wasn't that complex, we did it ourselves.

What's my

What is our primary use case?

We use this solution for payment integration. We are customers of Mule ESC and I'm a co-founder and the data engineer head.

How has it helped my organization?

The solution has helped us to develop more quickly and improve our time to market. 

What is most valuable?

I like the graphical interface and the number of connectors. The solution is easy to maintain. 

What needs improvement?

I'd like to see more attention given to the community editions.  

For how long have I used the solution?

I've been using this solution for 10 years. 

What do I think about the scalability of the solution?

The solution is scalable and stable. 

How was the initial setup?

The initial setup wasn't that complex, we did it ourselves.

What's my experience with pricing, setup cost, and licensing?

We're using the open-source version. 

What other advice do I have?

I rate the solution nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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