We use Microsoft BI in out data warehouse for analytics. We use it for many purposes.
MCSE at a financial services firm with 501-1,000 employees
Helpful support, plenty of useful features, and stable
Pros and Cons
- "I like all the tools in Microsoft BI because they all have different purposes. There are a lot of people using Microsoft BI, and everybody is using it. The users have adapted well to the technology."
- "I have a little problem with Synapse Analytics because it's very new. It's a product that has many capabilities, but it is not very well developed. I have to see the list of permissions from one object. I can't do this in Synapse. I have to search on the web for a solution because I don't have the tool for it."
What is our primary use case?
What is most valuable?
I like all the tools in Microsoft BI because they all have different purposes. There are a lot of people using Microsoft BI, and everybody is using it. The users have adapted well to the technology.
There are plenty of visualization tools, a lot of functionality, and documentation.
What needs improvement?
I have a little problem with Synapse Analytics because it's very new. It's a product that has many capabilities, but it is not very well developed. I have to see the list of permissions from one object. I can't do this in Synapse. I have to search on the web for a solution because I don't have the tool for it.
The engine of Synapse Analytics and the ability to export the data that has been published to the web could improve.
For how long have I used the solution?
I have used Microsoft BI within the past 12 months. I have been working with Microsoft BI tools for approximately 20 years.
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What do I think about the stability of the solution?
Microsoft BI is stable.
What do I think about the scalability of the solution?
We have approximately 30 people using the solution in my organization. This includes experts that make reports.
How are customer service and support?
The support is good. We created approximately two or three cases, and they had the solution for us, or they had meetings with us to find a solution.
How was the initial setup?
The initial setup of Microsoft BI is easy.
What's my experience with pricing, setup cost, and licensing?
If you purchase a license for a server, for users, or the professional version, you might not have to. The free version I think it can satisfy many customers' needs.
What other advice do I have?
Synapse Analytics is the engine of the data that Power BI consumes.
I would advise those that use the solution to check all the license modes that the tool has because it's very confusing sometimes. You cannot just buy the product, you need to know who needs the product, who will use it, and who will be publishing. There are many aspects to figure out that when you do it will be better for you.
I rate Microsoft BI an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Founder & CEO at a tech services company with 1-10 employees
Effective dashboard data transfer, stable, and scalable
Pros and Cons
- "There is a feature in Microsoft BI that allows JSON data to SQL on the dashboards effectively and quickly."
- "I have found using Microsoft BI is not easy. For example, trying to use the auto-refresh feature is not simple."
What is our primary use case?
We provide improved dashboards for our own customers by using Power BI.
What is most valuable?
There is a feature in Microsoft BI that allows JSON data to SQL on the dashboards effectively and quickly.
What needs improvement?
I have found using Microsoft BI is not easy. For example, trying to use the auto-refresh feature is not simple.
If you like to use Microsoft BI as an embedded solution, you need to do many things in the Azure, BI, and 365 portals. it can be complicated. This whole procedure should be simplified.
For how long have I used the solution?
I have been using Microsoft BI for approximately two months.
What do I think about the stability of the solution?
The stability of Microsoft BI is good.
What do I think about the scalability of the solution?
I have not scaled the solution very much but I know it is highly scalable.
We have approximately five dashboard creators in my organization that is working on the solution.
How are customer service and support?
The customer service was very nice and responsive, when I opened a ticket they called me and emailed me but they could not solve the problem we had.
We have three technicians and one of them is dedicated to the maintenance of Microsoft BI.
Which solution did I use previously and why did I switch?
I have previously used another solution.
How was the initial setup?
The initial setup is very complex.
What about the implementation team?
I used a consultant company to help me do the implementation and it took approximately one month.
What's my experience with pricing, setup cost, and licensing?
In the beginning, the solution cost approximately $1,000 per month, we have a Microsoft startup subscription. There is a subscription pack for startups company which we are able to have for one year.
My customers will increase their usage of the solution and they will be additional costs for their usage.
Which other solutions did I evaluate?
I have evaluated other solutions before choosing Microsoft BI, such as Tableau. I have found that Tableau does not have a solution that can be embedded. The dashboard should be inside of our applications.
What other advice do I have?
If someone wants an embedded solution then Microsoft BI is very good because it works on many types of data, such as JSON.
I rate Microsoft BI an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Functional Consultant at a manufacturing company with 1,001-5,000 employees
Stable, easy to set up, and quite scalable
Pros and Cons
- "The scalability overall has been quite good."
- "The admin view could be improved by making it more simplified to manage a users' activity and other things."
What is our primary use case?
The product can be used to get all business insights from connected data, for example, whatever is on our system, which we are using for our business solutions.
All the data can be connected and it can give you actionable insights.
There are also some AI capabilities.
What is most valuable?
The solution is very stable.
The scalability overall has been quite good.
We found the initial installation to be very straightforward.
What needs improvement?
The admin view could be improved by making it more simplified to manage a users' activity and other things. That would be quite helpful.
It could be more user-friendly in general.
For how long have I used the solution?
I've been using the solution for three years at this point. It's been a while.
What do I think about the stability of the solution?
The stability is great. There aren't issues around bugs or glitches. It doesn't freeze. I haven't experienced a crash. It's reliable.
What do I think about the scalability of the solution?
The scalability has been good. If a company needs to expand it, it can do so.
Right now, we have 200 people using the solution.
How are customer service and support?
I've dealt with technical support in the past. It's okay. I don't have any complaints at all.
Which solution did I use previously and why did I switch?
Before we had this solution, we used some internal software development using normal SQLs and JavaScripts. We also take advantage of our SQL Server.
How was the initial setup?
The initial setup is very straightforward and simple. It's not a complex process. A company shouldn't face any issues handling it.
We only needed two people to handle the deployment and maintenance aspects of the product. It's one manager and one developer.
What's my experience with pricing, setup cost, and licensing?
We deal with both monthly and yearly licenses, which are coming due soon.
What other advice do I have?
As it is cloud-based, this solution is always providing us with the latest version to use.
I'd rate the solution at an eight out of ten. We're mostly quite happy with its capabilities.
I would recommend the solution to other users and organizations.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr. Solution Architect at a computer software company with 5,001-10,000 employees
Stable and useful for generating BI reports
Pros and Cons
- "It seems stable. I haven't heard of any difficulties from my clients that utilize Power BI."
- "Power BI could be improved by implementing more options for data integration. Nowadays, the cloud takes care of scalability and security. As we all know, data sources are increasing, so we get data from a variety of streams. But if we could get the downstream data into the database and update the reports more easily, Power BI would be better."
What is our primary use case?
The primary use case is to generate BI reports.
What needs improvement?
Power BI could be improved by implementing more options for data integration. Nowadays, the cloud takes care of scalability and security. As we all know, data sources are increasing, so we get data from a variety of streams. But if we could get the downstream data into the database and update the reports more easily, Power BI would be better.
For how long have I used the solution?
My company has been working with Power BI for five to ten years.
What do I think about the stability of the solution?
It seems stable. I haven't heard of any difficulties from my clients that utilize Power BI.
What do I think about the scalability of the solution?
This solution is scalable.
How are customer service and support?
I have never contacted technical support.
How was the initial setup?
I didn't install this solution, our IT team took care of it.
What about the implementation team?
Our in-house team took care of implementation. It should take a team of two to three to deploy and maintain Power BI.
What's my experience with pricing, setup cost, and licensing?
I don't own the licenses — our clients do, and we work for them as engineering partners.
Which other solutions did I evaluate?
Tableau is another option.
What other advice do I have?
I would recommend Power BI, but it depends on one's business requirements. Tableau is another option, as well as a few other tools. My recommendation depends on business needs, budget, and the exact type of reports they need.
I would rate Power BI an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
I like its drill-down feature and overall ease of use
Pros and Cons
- "I like Microsoft BI's drill-down feature and its overall ease of use."
- "The setup took a lot of tinkering with InfoSec to allow us to do stuff."
What is our primary use case?
The primary use case for Microsoft BI is reporting. It comes with the Microsoft 365 E5 license. Then you just need to secure and harden it. That took a bit of time, but you can open it up and let people use it after that. There is a desktop component that they can work on that's independent of the Microsoft license. In that case, they can create files that are like dashboards.
What is most valuable?
I like Microsoft BI's drill-down feature and its overall ease of use.
For how long have I used the solution?
I've been using Microsoft BI for about eight months.
What do I think about the stability of the solution?
Microsoft BI has been stable so far.
How are customer service and support?
Microsoft's support is pretty good.
How was the initial setup?
Installing Microsoft BI was relatively straightforward. It just took a lot of tinkering with InfoSec to allow us to do stuff.
What other advice do I have?
I rate Microsoft Power BI nine out of 10. If you plan to implement it, ensure that you harden it, so you do not leave it wide open. Otherwise, you're vulnerable to data leakage.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Data analyst at a tech services company with 51-200 employees
Stable, easy setup and reasonable performance unless pulling multiple sources which can cause issues
Pros and Cons
- "The solution is stable with reasonable performance."
- "If you have to pull multiple data sources performance is somewhat lacking."
What is our primary use case?
Our primary use case of this product was for financial reporting and dashboard reporting. I'm a business development executive and our company is based in Belgium.
What is most valuable?
The solution is stable with reasonable performance. The initial setup is relatively easy.
What needs improvement?
The quality of the performance is dependent on the data source. If you have to pull multiple data sources performance is somewhat lacking.
For how long have I used the solution?
I've been using this solution for over a year.
What do I think about the scalability of the solution?
The solution is stable.
How was the initial setup?
The initial setup was straightforward and we had around 25 users in the company.
What other advice do I have?
We are fading out the use of this solution and we're switching to Tableau.
I would recommend this solution if you have good knowledge of DAX.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Project Leader at a tech services company with 1,001-5,000 employees
Flexible and scalable with a great online community
Pros and Cons
- "We have found the solution to be stable."
- "There are some other visuals that are available in the Microsoft marketplace, however, you need to use them via trial and error. There needs to be a write-up about how to use them with a quick guide describing the visual."
What is our primary use case?
I have used the solution primarily for building models for different verticals. It doesn't matter which industry you are in. I do some modeling and presentations for clients in different verticals.
What is most valuable?
The solution is flexible and works across industries.
I do love the way a user can flexibly design items. You can add and use Docs, for example.
The initial setup is pretty simple.
We have found the solution to be stable.
Our team finds the solution to be scalable.
The solution has a robust online and blog community that's great for troubleshooting.
It has Power Automate available, however, I have yet to try it out. It's something I'll look at next.
What needs improvement?
Using Docs with Microsoft BI can be difficult and hard to figure out. It has a steeper learning curve at first.
There are some other visuals that are available in the Microsoft marketplace, however, you need to use them via trial and error. There needs to be a write-up about how to use them with a quick guide about the basics of visuals. That way, you would get more of a sense of if it would work for your purposes. Right now, you need to add it to Microsoft BI and then just hope it works, or go back to the drawing board.
I had one query that came in that didn't have a direct connection it was for Oracle 9 connecting to Power BI directly. They don't integrate directly. You need to do something different or look for something else that might connect them.
For how long have I used the solution?
I've been working with the solution for five years now. It's been a while at this point.
What do I think about the stability of the solution?
The product is reliable and stable. There is not much downtime or anything. In terms of data, there will be more data related to or within your connection and with your set of data or gateway.
What do I think about the scalability of the solution?
The solution is scalable. It's not an issue.
We have about ten people using the solution currently.
How are customer service and support?
I've used the help that's available online and within the blog community, however, in terms of going to Microsoft for support, I haven't used them so far. Therefore, I cannot speak to how helpful or responsive they are during direct interactions.
Which solution did I use previously and why did I switch?
We are currently using IBM, Microsoft BI, and Qlik.
How was the initial setup?
The initial setup is pretty simple and pretty straightforward. It's not overly complex or difficult.
There's a bit of maintenance required as there is data coming in every month. There are just a few server updates and write-ups to keep up on.
What about the implementation team?
We handled everything in-house. We did not need to get a consultant or integrator to assist us. It's pretty easy to do within your existing team.
What's my experience with pricing, setup cost, and licensing?
We have an official enterprise license. We are not on any trial license, however, I did try out the trial which lasts for 30 days. It's nice that you can really dig into the features before you buy it.
What other advice do I have?
We're an IT consulting company. We're Gold Partners with Microsoft.
I'm using the latest version of the solution. I cannot speak to the exact version number we are currently working on.
I'm using both a desktop and a cloud version of the solution.
I'd rate the solution at an eight out of ten. I do work with also other software. What I recommend to clients will depend on the user as well as the scope or scoping he wants to do, how big or how small the company is, the number of users, et cetera. Making recommendations for software all depends on this analysis first.
I won't tell go directly to Power BI, however, I will study whatever the customer would require first. Based on his requirement, we'll do the recommendation of software. That said, mostly so far what happens is that people really like Power BI due to the fact that it's easy for them to navigate around and work with it.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Head of Internal Control at a tech company with 51-200 employees
Intuitive design, good support, and reliable
Pros and Cons
- "The solution is very intuitive, you do not need to have too much programming knowledge to use it. Advanced Excel users can use it very easily."
- "The solution could improve by providing more free visuals. A lot of them are very nice but you have to purchase them."
What is our primary use case?
We are using Microsoft BI for various reports, such as overall cost management, credit overview, and sales.
What is most valuable?
The solution is very intuitive, you do not need to have too much programming knowledge to use it. Advanced Excel users can use it very easily.
What needs improvement?
The solution could improve by providing more free visuals. A lot of them are very nice but you have to purchase them.
For how long have I used the solution?
I have been using Microsoft BI for approximately four years.
What do I think about the stability of the solution?
The solution has been stable. Everything has been running smoothly.
What do I think about the scalability of the solution?
Microsoft BI is scalable.
How are customer service and support?
The support has been good.
Which solution did I use previously and why did I switch?
We previously used Cognos.
What about the implementation team?
We used a consultant for the implementation of the solution.
What's my experience with pricing, setup cost, and licensing?
The solution is affordable.
What other advice do I have?
I rate Microsoft BI a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner

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