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reviewer1537680 - PeerSpot reviewer
Head of Analytics Director at a tech services company with 51-200 employees
Real User
Mar 28, 2021
Low-cost, feature-rich, and easy to deploy, but would be nice to get faster support for new features
Pros and Cons
  • "It is low-cost and easy to deploy. It is fully-featured."
  • "It has all the features, and it is easy to deploy."
  • "They are improving it all the time. What would be nice is if they could respond to feature requests more quickly. They can provide faster support for new features."
  • "What would be nice is if they could respond to feature requests more quickly."

What is our primary use case?

It is for dashboards and reports. 

What is most valuable?

It is low-cost and easy to deploy. It is fully-featured.

What needs improvement?

They are improving it all the time. What would be nice is if they could respond to feature requests more quickly. They can provide faster support for new features.

For how long have I used the solution?

I have been using this solution for two years.

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What do I think about the stability of the solution?

It is reasonably stable.

What do I think about the scalability of the solution?

In my organization, we have around ten users. In our client's organization, we have about 100 users.

How are customer service and support?

I normally find whatever I need in Microsoft documentation or through Google. There is a lot of activity in the market. A lot of other people typically would have already asked the same question that I have, so it is fairly easy to find information.

Which solution did I use previously and why did I switch?

I didn't really use any other product. I used to be a Qlik partner, and I became a Microsoft partner two years ago.

How was the initial setup?

Its installation is straightforward. The developer suite has one-click installation. The end-users just get a web URL. There is no installation for end-users. They just access it.

There is a Microsoft certification that you need to complete, but it is all deployed on the Microsoft Azure cloud. So, there are no infrastructure requirements.

What's my experience with pricing, setup cost, and licensing?

It depends upon the tier of your Office 365 subscription. On E5, which is a Microsoft Azure subscription, you get it for free. If you are on a lower tier, you can subscribe for $10 a month per user, which is really cheap.

What other advice do I have?

I would recommend this solution. It is pretty good. Technically, it is at the same level as the other products that I've used so far. It has all the features, and it is easy to deploy. Its costs are really palatable. They are improving it all the time. I am fairly satisfied with this product.

I would rate Microsoft BI a seven out of ten. There are always areas for improvement, but I am fairly happy with it. I would not rate anything else also higher than seven.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
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reviewer1381863 - PeerSpot reviewer
CEO at a tech services company with 201-500 employees
Consultant
Mar 26, 2021
Highly scalable, very stable, good data presentation, and useful for deeper insights and analysis
Pros and Cons
  • "The way data is presented is very valuable. The amount of information that we can get at a glance is also valuable. You can then drill-down and see data from many different angles in the same chart by selecting certain things. Based on the selection, everything changes automatically. If we have four parameters in a particular item, when you select a parameter, the remaining charts on that page automatically change for that particular parameter."
  • "It is a good and very useful product; I find it to be extremely useful because it gives me a deeper insight into my business, and it lets me analyze things and make decisions based on the data."
  • "Its price could be better. Its licensing cost is very high."
  • "Its licensing cost is very high."

What is our primary use case?

We are using Power BI Premium at the moment. It is an online solution, which always has the latest version.

It is for data visualization and data insights. BI means business intelligence, so it helps you understand the performance of your business better. It gives you deeper insight into the data so that you can draw meaningful conclusions from the data, and your decisions are based on data insights rather than a hunch. 

How has it helped my organization?

It is a good and very useful product. I find it to be extremely useful because it gives me a deeper insight into my business, and it lets me analyze things and make decisions based on the data.

What is most valuable?

The way data is presented is very valuable. The amount of information that we can get at a glance is also valuable. You can then drill-down and see data from many different angles in the same chart by selecting certain things. Based on the selection, everything changes automatically. If we have four parameters in a particular item, when you select a parameter, the remaining charts on that page automatically change for that particular parameter.

What needs improvement?

Its price could be better. Its licensing cost is very high.

For how long have I used the solution?

We discovered it about two months ago, and we started using it.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

You can scale it to thousands of users. It is a cloud product. Microsoft Cloud is being used by people across the world. So, there is no limitation in terms of scalability.

At the moment, we have about five users, but the number of users will increase to 50. We are absolutely going to keep using it.

How are customer service and technical support?

We generally don't approach Microsoft for support. We are able to handle things at our end.

Which solution did I use previously and why did I switch?

We used simple Excel reports, but Excel reports are not as good as Power BI. Power BI is far ahead.

How was the initial setup?

It is a cloud product. You can access it through a web browser. It takes no time. 

It takes time only when you have to prepare the reports because you need to know how to prepare the Power BI reports. There is an MIS team, and there are Power BI designers who design the reports, but for users, it doesn't take much effort because they just have to click and see.

What's my experience with pricing, setup cost, and licensing?

Its licensing cost is very high. It is $20 per user, which is very high, but it is a good product, so you pay for it.

What other advice do I have?

I would recommend this solution. I would rate Microsoft BI a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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March 2026
Learn what your peers think about Microsoft Power BI. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
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reviewer1398615 - PeerSpot reviewer
Consultant at a training & coaching company with 201-500 employees
Consultant
Mar 24, 2021
Flexible with good support but it could be more mobile friendly and the price could be better
Pros and Cons
  • "I like the flexibility it offers."
  • "I like the flexibility it offers."
  • "The graphic interface could be better."
  • "The graphic interface could be better. I would also like to see it mobile-friendly."

What is our primary use case?

We use Microsoft BI for analytics.

What is most valuable?

I like the flexibility it offers.

What needs improvement?

The graphic interface could be better.

I would also like to see it mobile-friendly.

For how long have I used the solution?

I have been using Microsoft BI for one year.

We are using the latest version.

What do I think about the stability of the solution?

In some ways, it is stable.

What do I think about the scalability of the solution?

It's a scalable solution. We have 10 or 15 users in our organization.

How are customer service and technical support?

Technical support is good, and we are satisfied with it.

Which solution did I use previously and why did I switch?

Before Microsoft BI, we used Tableau.

How was the initial setup?

I was not involved with the installation but my understanding is that it was easy to install.

We have a team of two people to maintain this solution.

What's my experience with pricing, setup cost, and licensing?

There are licensing fees.

It's an expensive solution.

What other advice do I have?

I am not sure if we will continue to use this solution, it depends on the business requirements.

Depending on their business size and setup, I may recommend this solution.

I would rate Microsoft BI a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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reviewer1501212 - PeerSpot reviewer
Part Owner at a tech services company with 11-50 employees
Real User
Mar 13, 2021
Great technology and some very good features
Pros and Cons
  • "Good CS and administration."
  • "The scalability is excellent, all our professional consultants use it."
  • "Creating dashboards could be easier."
  • "Compared to other solutions, the cost of the license is expensive and that could be improved."

What is our primary use case?

I am a consultant for a big company. We deal with energy companies, petroleum, sales companies and we deal with everything from financials to operations. We deal with market strategy and we provide consultancy services - I'm a part owner of the company. 

What is most valuable?

I like the CS, administration, most of the features are good as well as the technology.

What needs improvement?

I think creating dashboards could be easier. Compared to other solutions, the cost of the license is expensive and that could be improved. 

For how long have I used the solution?

I've been using this solution for over 20 years. 

What do I think about the stability of the solution?

The stability is excellent. 

What do I think about the scalability of the solution?

The scalability is excellent, all our professional consultants use it. Where we deploy in the banking sector, they can have 1,000 licensed users; in smaller companies there can be 50 users. 

How are customer service and technical support?

Technical support is quite good, but I'd like to see a quicker response time. 

How was the initial setup?

Deployment time depends on the company, it can take up to two months. 

What other advice do I have?

I rate this solution a nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1517895 - PeerSpot reviewer
Partner at a tech services company with 1-10 employees
Real User
Mar 9, 2021
Easy to use, good scalability, and reliable
Pros and Cons
  • "The solution is easy to use."
  • "The solution is easy to install and it does not take long."
  • "There are some problems with the functionality of this solution. The dashboard is not very user friendly and is quite complicated."
  • "There are some problems with the functionality of this solution. The dashboard is not very user friendly and is quite complicated."

What is our primary use case?

I have used the solution for analytics which is displayed on the dashboard for my client.

What is most valuable?

The solution is easy to use.

What needs improvement?

There are some problems with the functionality of this solution. The dashboard is not very user friendly and is quite complicated. They need to make it easier for developers because they could bring key components into the dashboard. I have found using scripting language in other competitor solutions easier.

Since I am new to using this solution I am not sure what should be in a future release. I probably do not need all of the features in this current version.

For how long have I used the solution?

I have been using the solution for a couple of months.

What do I think about the stability of the solution?

The stability is good. 

What do I think about the scalability of the solution?

The solution is scalable. We have a couple of people using the solution in my organization.

Which solution did I use previously and why did I switch?

I have used Qlik Sense in the past and it is more functional than this solution. I prefer Qlik Sense and I will most likely be switching soon.

How was the initial setup?

The solution is easy to install and it does not take long.

What about the implementation team?

I did the implementation.

What's my experience with pricing, setup cost, and licensing?

As far as I am aware you do not need a license for the solution.

Which other solutions did I evaluate?

Comparing this solution to others such as Tableau and Microstrategy, this solution is probably better. However, I think overall Qlik Sense is best for me.

What other advice do I have?

I am not going to be using the solution in the future because I prefer Qlik Sense.

I rate Microsoft BI an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1499169 - PeerSpot reviewer
Research & Development Expert at a energy/utilities company with 11-50 employees
Real User
Feb 18, 2021
Good visualization and graphing functions, integrates with Python
Pros and Cons
  • "The most valuable feature is integration with Python."
  • "In summary, this is a good product and I recommend it."
  • "The integration with third-party products could be more stable."
  • "The integration with third-party products could be more stable."

What is our primary use case?

I use Microsoft BI for my own projects that are related to integrating with Excel datasets. I use the visualization and graphing functions, and I have tried using the Python integration.

What is most valuable?

The most valuable feature is integration with Python.

What needs improvement?

The integration with third-party products could be more stable.

For how long have I used the solution?

I have been using Microsoft BI for approximately one month.

What do I think about the stability of the solution?

Microsoft BI could be a little more stable.

What do I think about the scalability of the solution?

We have approximately 10 users. I don't expect that we will expand our usage or continue using this product.

How are customer service and technical support?

I have not been in contact with technical support.

How was the initial setup?

There is no complexity in the initial setup. It takes approximately 15 minutes to deploy.

What about the implementation team?

There are twenty people in the team that handles the deployment and maintenance of our solutions.

What other advice do I have?

In summary, this is a good product and I recommend it.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1509708 - PeerSpot reviewer
Project Manager at a computer software company with 5,001-10,000 employees
Real User
Feb 18, 2021
User-friendly with a straightforward setup and good stability
Pros and Cons
  • "The initial setup is pretty straightforward."
  • "The product is very user-friendly."
  • "It seems that the solution could use more analytics to help users draw more contextual business insights. Right now, you need other solutions for that."
  • "It seems that the solution could use more analytics to help users draw more contextual business insights."

What is our primary use case?

We primarily use the solution to run our industry reports. We get the data from data warehouse we are creating. I use it to export the data.

We have been using Microsoft BI for one of the customers. That was completely in the customer environment. That's all. We did not have that solution for us in-house. However, we are working towards introducing it for our own purposes in the near future.

What is most valuable?

The product is very user-friendly.

The solution can be used with any BI tool you have.

The initial setup is pretty straightforward.

The solution has been very stable for our customers.

It appears the solution has the capability to scale, although we have yet to try to do so.

What needs improvement?

We have yet to implement the solution completely. We're still exploring features and capabilities. It's too early to discuss items that may be lacking.

It seems that the solution could use more analytics to help users draw more contextual business insights. Right now, you need other solutions for that.

For how long have I used the solution?

I've been using the solution for the past five years now. It's been a while.

What do I think about the stability of the solution?

The product has been quite stable so far. The performance is good. It's reliable. There aren't bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

 We have not attempted to scale the solution yet. We are in the initial stage of exploring different features on it. We believe it to be a scalable product, however, we have not attempted it ourselves yet. We might in the future.

We don't have any customers on the solution right now as we are just trying to figure things out.

How are customer service and technical support?

We haven't used technical support. I wouldn't be able to speak to how helpful or responsive they are. 

Which solution did I use previously and why did I switch?

We are also using Tableau. We use Tableau right now, and we are likely introducing Microsoft BI in-house in the near future. For now, we just have customers that use it.

How was the initial setup?

We found the initial setup to be straightforward. It's not a difficult implementation and I wouldn't describe it as complex. A company setting up the solution for the first time shouldn't have any problem doing so.

What's my experience with pricing, setup cost, and licensing?

We're still in the process of licensing the model. We don't have it set up yet. My understanding is that we will pay for licensing on a yearly basis. I don't have the exact figures in terms of the costs.

Which other solutions did I evaluate?

Right now, I am looking to do a comparison between Tableau, Power BI, MicroStrategy, and Pyramid Analytics. I have not had a chance to really dig too deep into research.

What other advice do I have?

We are just customers and end-users. We don't have a business relationship with Microsoft.

We are using the most recent version of the solution at this time.

We're still exploring the solution and haven't fully implemented it yet.

I would rate the solution at an eight out of ten. It's very user-friendly and so far I have had a good experience.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Business Application Group Manager at OBASE
Real User
Feb 12, 2021
Scalable with various licensing options and offers good technical support
Pros and Cons
  • "Technical support is quite good."
  • "We are aware that sometimes when we make changes to BI, the solutions might be complex, but Microsoft is quite helpful as we work through issues and we are quite satisfied with their level of support."
  • "The licensing needs improvement. There needs to be a middle option between Pro and Premium versions."
  • "The solution is not really stable. I've faced a lot of limitations especially in terms of some data flows updates."

What is our primary use case?

We primarily sell Power BI licenses. 

Mostly, we focus on the retail industry. Usually, we are using the Power BI reports for dashboards. We are also providing our customers with some data warehouse reporting. Basically, we do long-term categorization of stock and inventory numbers and sales figures so that they can compare the sales and stocks to the inventory numbers.

We tend to deal with physical inventory reports. We tend not to deal with the solution for financial operations.

What is most valuable?

The solution has different licensing tiers.

The product can scale if you need it to.

Technical support is quite good.

With the cloud deployment, there's no setup required.

The product works well for small or mid-level organizations.

What needs improvement?

The solution's stability could be improved. In the retail industry, due to issues with information updating and data uploading. Clients may end up pricing items wrong as they could accidentally base their choices on old or wrong data.

The licensing needs improvement. There needs to be a middle option between Pro and Premium versions. It could also be less expensive.

For how long have I used the solution?

While we have experience with Microsoft tools for the past ten years, I personally have had experience with Microsoft BI for the past two or so years.

What do I think about the stability of the solution?

The solution is not really stable. I've faced a lot of limitations especially in terms of some data flows updates. We have faced some exceptions. Right now, we have created a case for Microsoft in order to solve some problems we've been having as, right now, there's some sort of system fault.

While the platform is a little more stable, the big problem is the latency issues around customer updates.

In a recent project, in Sweden, we faced an exception in Power BI from the update path. Whenever we refresh the animations and the fact tables, we faced something that said we couldn't upload the data. After 20 minutes we tried to refresh again. We didn't change anything with our reports or platform or anything related to infrastructure or schema. We didn't touch anything. An yet, the data is updated successfully. That leads us to ask the question: what was the problem 20 minutes ago? We still don't know the answer.

That is why we need some stability for the update service. We are deciding some business decisions based on this data. If this data is not updated, we may decide to take the wrong path. 

This is very important in the retail industry. For example in the grocery field, sometimes with vegetables or fruits or other products, customers need to decide to change the prices within lock days. They need to decide, based on demand, if they should increase or lower prices. They can't make the correct decisions if the numbers don't update.  

What do I think about the scalability of the solution?

The scalability potential actually depends on your licenses. Microsoft provides three licenses. One of them is absolutely free. Another is called Pro. Yet another is per user or Premium. There is a huge difference between the Pro license and the Premium license. There is no need to scale the Pro license or other license models.

When you put the on-premise reports, you can scale out or scale up. It depends on your existing resources. However, in the services as a software (SaaS) version, it actually comes with Microsoft's units or Microsoft resources. 

How are customer service and technical support?

We have an ASFP agreement with Microsoft. As a Gold Partner, Microsoft is pretty good and responding automatically and helping us resolve issues.

If a partner does not have an ASFP agreement, they tend to have to go to forums or try to Google answers to their problems.

We are aware that sometimes when we make changes to BI, the solutions might be complex. There might be SQL involved, which needs to be taken into account, for example. We may have to look into other resources and other tools to see if there are interactions that are the issue. However, Microsoft is quite helpful as we work through issues. We're quite satisfied with their level of support.

Which solution did I use previously and why did I switch?

We also work with and sell MicroStrategy in Turkey. 95% of the MicroStrategy projects have been completed with our company. It is a direct competitor with Power BI. My company commonly does consulting for some small and medium markets and for that we recommend Power BI. Whenever we talk about enterprise-level solutions, the company we will use is MicroStrategy.

How was the initial setup?

There isn't much of an installation process, as the solution is on the cloud.

What's my experience with pricing, setup cost, and licensing?

There is a free license, however, it is limited. The Premium license and the Pro license functionalities are very different. Whenever we talk with our customers, they ask "Should we chose the Premium?" We say that "No, you don't need to, as it's too expensive. It is much more expensive than the Pro license." However, the Pro license functionality is not enough for some customers. There is no middle between Pro and the Premium. We need something in between.

The Pro license is maybe suitable for SMBs, small and medium-sized businesses. The premium version is ideal for companies that need to scale up and out.  

There also may be some additional costs that can drive up the price.

What other advice do I have?

I prefer this product and I suggest Power BI to all customers, however, we know that if Power BI is a new idea, we make sure to show company-specific data or analytics for analyzing the data and how this solution can analyze everything quickly. That said, it's not for everybody. If all companies tried to put all their reporting expectations in the Power BI, it would not fit their expectations.

It's not a standalone solution. You need other items in your toolbelt. You need, for example, something that can handle raw data, you need warehousing, et cetera.

In general, I would rate the solution eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
Download our free Microsoft Power BI Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Microsoft Power BI Report and get advice and tips from experienced pros sharing their opinions.