Head Of Information Technology at a financial services firm with 1,001-5,000 employees
Real User
Integrates well with Microsoft applications and endpoints and has a good antivirus
Pros and Cons
  • "The solution integrates very well with Windows applications and Microsoft endpoint products."
  • "The pricing could be a bit better."

What is our primary use case?

We primarily use the solution for MDM, MAM, and Find Point.

What we did is we replaced our antivirus with Microsoft Defender. There are three products that we implemented, including the Endpoint Defender, which is deployed to all of our end points.

What is most valuable?

The antivirus and their Office Defender are pretty good, although we are still processing that. It seems to be really great at protecting office documents.

The solution integrates very well with Windows applications and Microsoft endpoint products.

The product doesn't take up too many resources. You don't have to install it in different areas. It's very easy to implement and use.

What needs improvement?

As I've only used the product for three months, I haven't really had time to explore the entire solution. However, I haven't found anything that is lacking just yet. Currently, we're actually behind on the current feature offerings and need to explore the system quite a bit more. It fits our needs so far.

The pricing could be a bit better.

For how long have I used the solution?

I've been using the solution for three months.

Buyer's Guide
Microsoft Defender for Endpoint
April 2024
Learn what your peers think about Microsoft Defender for Endpoint. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
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What do I think about the stability of the solution?

The solution is quite stable. It goes well with Windows applications. We haven't had any issues with it so far. It doesn't crash or freeze or glitch. However, we haven't tried the app just yet. 

What do I think about the scalability of the solution?

The solution is quite scalable. We've found it to be very easy to expand as needed. If a company needs to scale the solution, they can do so.

Currently, we have 151 people using the solution in our organization. We do plan to continue usage.

How are customer service and support?

I personally haven't had any experience with technical support just yet. Only my colleagues have spoken with them. Therefore, I can't speak to their level of knowledge or responsiveness.

Which solution did I use previously and why did I switch?

We were using a different product previously, however, I can't recall the name of it at this time. It might have been number three on the market in 2019. I can't recall precisely.

How was the initial setup?

The initial setup was not complex at all. There was really not much that we had to do due to the fact that we have Intune. Therefore, it was very easy to deploy.

It did not take long to deploy. We did it directly on the control panel, then the rest deployed to the other machines. What took longer was onboarding all the machines to Intune. Once they were there, they were all protected.

We have a partner that handles the maintenance for us. We have two technicians handling that aspect of the product.

What about the implementation team?

We had a partner that helped us with the deployment.

What's my experience with pricing, setup cost, and licensing?

The product pricing is definitely in the same range as other products. It's therefore not too expensive, however, it's also not too cheap. It could be better, however, it's Microsoft and they can pretty much set their pricing how they like.

What other advice do I have?

We're just a customer and an end-user. We don't have a business relationship with Microsoft.

We're using the latest version of the solution.

I would recommend this product to other organizations. In fact, I already have.

Currently, I'd rate it an eight out of ten. That's with the knowledge gap I have, as a user that just started working with the solution recently.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1185051 - PeerSpot reviewer
Director, IT at a financial services firm with 201-500 employees
Real User
Flexible, well-integrated with Microsoft products, and the security profile it provides is insightful
Pros and Cons
  • "The most valuable features are that it is flexible, and it is integrated with Microsoft products."
  • "I would like to have additional features such as DNS lookup, which would help for detecting malicious sites."

What is our primary use case?

We have this security solution activated on 10 different Windows PCs, and we have it for Office 365 products as well.

What is most valuable?

The most valuable features are that it is flexible, and it is integrated with Microsoft products. That gives us peace of mind.

I like the security center, as well as the full picture of our security profile and insights.

What needs improvement?

I would like to have additional features such as DNS lookup, which would help for detecting malicious sites. This is a key part that I would like to have, and other products already have it implemented.

For how long have I used the solution?

I have been using Windows Defender for approximately five months.

What do I think about the stability of the solution?

Windows Defender is a stable product and we plan to continue using it in the future.

What do I think about the scalability of the solution?

This is a scalable solution. We have between 120 and 140 users right now.

How are customer service and technical support?

We have not had any problem with the support from Microsoft.

Which solution did I use previously and why did I switch?

We used a different product prior to this one, but I switched because I have a unified security overview of the corporation. The Security Center is key for being able to work everything from one console.

How was the initial setup?

The initial setup was easy and the installation for the cloud-deployment took no more than an hour.

What about the implementation team?

We deployed with our in-house team. We have two people, not full-time, who take care of deployment and maintenance. They are engineers.

What other advice do I have?

This is a good product and I can recommend it to others.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Microsoft Defender for Endpoint
April 2024
Learn what your peers think about Microsoft Defender for Endpoint. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,236 professionals have used our research since 2012.
CRM & IT Head at a computer software company with 201-500 employees
Real User
Provides real-time security, but requires time to understand how it works
Pros and Cons
  • "Its real-time security is the most valuable."
  • "I would like to see online updates for patches for this solution. I would also like to see online information about what is trending in the market in terms of spams, viruses, or trojans. It takes some time to understand how this solution works. A few things are unclear at the beginning, such as whether it actually restricts the virus or spam at the initial stage, or when there is a security update, how will we come to know and how will it get synchronized. It would be really helpful if there is some kind of knowledge base in the form of video, audio, or document that can explain in a user-friendly way the setup, features, risks, and process to mitigate the risks. Currently, I have installed endpoint security for every individual system. I could not install it like other endpoint solutions where we have a server and a client. It would be really helpful if Microsoft Windows Defender has a server-client based model so that I can save some bandwidth when it downloads or uploads features. It will be helpful if we have a LAN-based or WAN-based controlling system."

What is our primary use case?

We use MWD for detecting malware, viruses and protect from Ransomware.

How has it helped my organization?

We don't have third party software for EPS. We have started using Windows defender which is inbuilt one with windows to safeguard our systems from malware. It actually works as an anti-spyware program built to fight unauthorized access and protect our Windows computers from unwanted traffic. 

What is most valuable?

Its a complete free version which came as in-built with windows and has no impact on our system performance. We don't need an extra software to be installed for security concerns and virus a such. It is very easy to use comparing to other available software's in the market.

    What needs improvement?

    I would like to see online updates for patches for this solution. I would also like to see online information about what is trending in the market in terms of spams, viruses, or trojans.

    It takes some time to understand how this solution works. A few things are unclear at the beginning, such as whether it actually restricts the virus or spam at the initial stage, or when there is a security update, how will we come to know and how will it get synchronized. It would be really helpful if there is some kind of knowledge base in the form of video, audio, or document that can explain in a user-friendly way the setup, features, risks, and process to mitigate the risks.

    Currently, I have installed endpoint security for every individual system. I could not install it like other endpoint solutions where we have a server and a client. It would be really helpful if Microsoft Windows Defender has a server-client based model so that I can save some bandwidth when it downloads or uploads features. It will be helpful if we have a LAN-based or WAN-based controlling system.

    For how long have I used the solution?

    I have been using Microsoft Windows Defender for the last six months.

    What do I think about the stability of the solution?

    In my experience, Microsoft Windows Defender has never caused any issues as such. It is pretty much stable and has not affected the system resources as per my observation.

    What do I think about the scalability of the solution?

    The solution is easily scalable. I'm always trying to increase the usage to maximize the capabilities of the product offering. As soon as new capabilities appear I will expand usage to include them. 

    How are customer service and technical support?

    We never contacted their technical support. Indeed Microsoft technical support has always been great.

    Which solution did I use previously and why did I switch?

    I used to use McAfee & Norton as a different solution in my previous Organization.

    How was the initial setup?

    Its initial setup is fine. I did not find it too complex. We just installed and enabled it on all the systems.

    What about the implementation team?

    We implemented in-house. 

    What's my experience with pricing, setup cost, and licensing?

    I pay for it through the Windows Professional or Standard license. It is a one-time cost for me, and I use the same license.

    Which other solutions did I evaluate?

    No

    What other advice do I have?

    I would really recommend this solution because it is an in-built Microsoft product, and it is at the OS level. We don't require a new layer to install it as a software application. 

    I would rate Microsoft Windows Defender a seven out of ten.

    Which deployment model are you using for this solution?

    On-premises

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Deputy General Manager at SLT Visioncom Pvt Ltd
    Real User
    Gets updated with new security features on a regular basis but there is no behavior analytics for devices and endpoints
    Pros and Cons
    • "We have liked the fact that it comes with Microsoft Windows 10 and it is constantly updated with all new virus definitions. It is also updated with new security features on a regular basis."
    • "There is no behavior analytics for devices and endpoints. There is no behavior-based protection."

    What is our primary use case?

    We use Microsoft Windows Defender for normal internet security. We use it to detect viruses. We have about 100 users.

    What is most valuable?

    We have liked the fact that it comes with Microsoft Windows 10 and it is constantly updated with all new virus definitions. It is also updated with new security features on a regular basis. We don't use any other third party products.

    What needs improvement?

    There is no behavior analytics for devices and endpoints. There is no behavior-based protection. It does not allow us to pull data from ransomware and zero-day attacks.

    For how long have I used the solution?

    We have used Microsoft Windows Defender since 2010. We used Microsoft Essentials with Windows 7 then we upgraded to Windows 10. Since then we have used Microsoft Windows Defender.

    What do I think about the stability of the solution?

    Microsoft Windows Defender is stable.

    What do I think about the scalability of the solution?

    We have had no issues with scalability.

    How are customer service and technical support?

    We have not needed any support from Microsoft so far so there are not any complications with customer support so far.

    Which solution did I use previously and why did I switch?

    Recently we tested another product that employs Endpoint Detection and Response and also behavior analysis protection. It also was able to filter activities or data. These are things that Microsoft Windows Defender does not do. We stayed with Windows Defender because of the cost.

    How was the initial setup?

    Microsoft Windows Defender is easy to set up and easy to manage.

    What about the implementation team?

    We were able to set it up in-house. We have two people in-house that manage Windows Defender.

    What other advice do I have?

    If you require Endpoint Detection and Response or Behavior Analysis and you can afford it then go with those products. I would rate Microsoft Windows Defender a seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    SOC Manager at a tech services company with 51-200 employees
    Real User
    Stable solution with good threat intelligence; offers good technical support
    Pros and Cons
    • "Its threat intelligence feature is beneficial. This solution smoothly integrates with SIEM."
    • "Integrating this with third-party systems has some complexity involved."

    What is our primary use case?

    We use this solution for threat management and pallet management.

    What is most valuable?

    Threat intelligence is one of the most valuable features in Microsoft Defender for Endpoint. It's one of the key benefits we enjoy from the solution. The built-in Windows protection is another key benefit we like about the solution.

    We've also integrated Microsoft Defender for Endpoint with the SIEM, for pallet management. It went smoothly and there were no challenges.

    What needs improvement?

    An additional feature I'd like to see in the next release is for this product to be more flexible when integrating with third-party systems.

    Another feature I'd like to see in this product is the sandbox, particularly a third-party sandbox. This feature will help us give better service.

    For how long have I used the solution?

    It's been six months since I've started using Microsoft Defender for Endpoint.

    What do I think about the stability of the solution?

    This solution has very good stability.

    What do I think about the scalability of the solution?

    This solution is scalable.

    How are customer service and support?

    Microsoft's technical support is good.

    How was the initial setup?

    The initial setup for this solution was easy, but after the basic configuration, particularly the integration with other tools, there was some struggle initially, but later on, integration went through. Integration with third-party systems had some complexity involved.

    What's my experience with pricing, setup cost, and licensing?

    Compared to ESET, the pricing for Microsoft Defender for Endpoint is on the higher side.

    Which other solutions did I evaluate?

    I evaluated ESET and ArcSight.

    What other advice do I have?

    Currently, we have not experienced or seen any challenges with Microsoft Defender for Endpoint.

    Our customers are mostly medium-sized companies.

    My advice to people thinking about implementing Microsoft Defender for Endpoint is that it is good, in relation to Windows, but if they want to have a holistic product in relation to Linux and other systems, they need to consider other products.

    I'm rating Microsoft Defender for Endpoint an eight out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: partner
    PeerSpot user
    Sales Director at CLoud3 Solutions Pte Ltd
    Real User
    Secure, no maintenance required, and stable
    Pros and Cons
    • "Microsoft Defender for Endpoint has been secure and there is zero maintenance required because it updates with Microsoft Windows."
    • "The solution can be more user-friendly."

    What is our primary use case?

    Microsoft Defender for Endpoint is integrated into Microsoft Windows and is used for system protection.

    What is most valuable?

    Microsoft Defender for Endpoint has been secure and there is zero maintenance required because it updates with Microsoft Windows.

    What needs improvement?

    The solution can be more user-friendly.

    For how long have I used the solution?

    I have been using Microsoft Defender for Endpoint for a few years.

    What do I think about the stability of the solution?

    Microsoft Defender for Endpoint is stable.

    What do I think about the scalability of the solution?

    The solution is scalable.

    We have 30 users using the solution in my organization.

    How was the initial setup?

    The solution has no installation as it comes with Microsoft Windows.

    What's my experience with pricing, setup cost, and licensing?

    I do not have to purchase antivirus solutions anymore because Microsoft Defender for Endpoint is integrated into Windows and comes free.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Microsoft Defender for Endpoint a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Specialist Consultant in Microsoft Security at a tech services company with 501-1,000 employees
    Consultant
    The tamper protection keeps hackers from entering a machine, encrypting it, and changing passwords
    Pros and Cons
    • "Auto-remediation: When the product sees malware, it resolves the issue immediately. This protects the machine."
    • "It needs to improve the cybersecurity for lateral movements. For example, when a hacker tries to enter a machine, they try to get the password by doing a lateral movement."

    What is our primary use case?

    We use it for antivirus. You can use it for malware and Zero Trust. Some people use it for fact-checking too. I can also use it with Intune, which is good. 

    We deploy Microsoft Defender on all kinds of devices, including Microsoft, iOS, and Mac.

    What is most valuable?

    Auto-remediation: When the product sees malware, it resolves the issue immediately. This protects the machine.

    I like the tamper protection. For example, if I buy a notebook with Windows 10 and put Microsoft Defender on it, then I can activate the tamper protection. This keeps people from entering the machine, encrypting it, and changing passwords.

    Microsoft Defender is fully integrated with Azure Sentinel. In addition, GPO can be connected with Microsoft Defender and Azure AD.

    What needs improvement?

    It needs to improve the cybersecurity for lateral movements. For example, when a hacker tries to enter a machine, they try to get the password by doing a lateral movement. 

    With Windows 10, version 18.0.3, I couldn't see the documentation to open the ports. If you don't open the ports, then the machine can't communicate with the console.

    What do I think about the stability of the solution?

    I like its stability a lot.

    What do I think about the scalability of the solution?

    You push out all the devices that you want. There is no limitation beyond money and licenses.

    Which solution did I use previously and why did I switch?

    In the past, I have used McAfee and Kaspersky. 

    I only work with Microsoft products right now. It integrates well with other products. I also work with Microsoft Defender for Identity.

    How was the initial setup?

    The deployment process is not difficult because Microsoft Defender comes with Windows 10. You just right click, then it connects you with Azure. 

    There are other processes that can be connected, e.g., Microsoft Download Center.

    What about the implementation team?

    I implement Microsoft Defender for Endpoint. It takes me one or two days to design Microsoft Defender for Endpoint. It is easy to do this, and the more you implement, the easier it gets over time.

    Sometimes, when I change the configuration, I have to wait six to eight hours.

    What's my experience with pricing, setup cost, and licensing?

    It is so expensive. It isn't cheaper than McAfee or other solutions.

    Which other solutions did I evaluate?

    I prefer Microsoft Defender for Endpoint instead of McAfee, Kaspersky, and other products.

    What other advice do I have?

    I would rate this solution as 10 out of 10.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Systems Administrator at The Port Authority of Jamaica
    Real User
    Top 20
    Delivers comprehensive, ongoing, and real-time protection against a number of threats
    Pros and Cons
    • "The antivirus features are very useful."
    • "We encountered some issues when we were trying to enable automatic updates from our group policy."

    What is our primary use case?

    Within our company, there are roughly 400-500 users of this solution.

    What is most valuable?

    The antivirus features are very useful.

    What needs improvement?

    We encountered some issues when we were trying to enable automatic updates from our group policy.

    What do I think about the stability of the solution?

    We have onboarded a number of machines without any issues.

    We find that Microsoft Defender Antivirus is very stable. We've experienced complications with other solutions in the past and found that this is one of the most stable solutions. It's also very scalable, too.

    How are customer service and technical support?

    Marine data systems also handle our support. If we have any issues, we come to them first. Their support has been really good.

    How was the initial setup?

    At first, the initial setup was a bit complex, but after we had some experience with it, it wasn't a problem.

    What about the implementation team?

    Marine data systems is a partner of ours and they helped us with deployment — they're excellent.

    Which other solutions did I evaluate?

    We have evaluated and used Mindset before. We also evaluated Kaspersky. We decided to go with Microsoft Defender Antivirus because of its onboarding capabilities and automatic updating.

    What other advice do I have?

    Before settling on this solution, you should explore more than one form of ATP. Overall, Microsoft Defender Antivirus is a very good application.

    On a scale from one to ten, I would give this solution a rating of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Microsoft Defender for Endpoint Report and get advice and tips from experienced pros sharing their opinions.
    Updated: April 2024
    Buyer's Guide
    Download our free Microsoft Defender for Endpoint Report and get advice and tips from experienced pros sharing their opinions.