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reviewer1505484 - PeerSpot reviewer
Owner at a tech services company with 1-10 employees
Real User
A cloud delivered endpoint security solution that defends against various threats
Pros and Cons
  • "The primary advantage is that you don't need to install it. It's included in the Windows 10 delivery."
  • "Some integration components for Mac should be added. We use both Windows 10 desktops and Mac desktops, but presently, the Mac component is still lagging a bit behind."

What is our primary use case?

We use this solution and we also implement it for customers. We mainly use it for its anti-malware and threat protection capabilities. If a client comes to us who uses Office 365, then we suggest this solution.

At the moment we have between 10 to 50 customers.

We definitely plan to keep using this solution. We're currently just pushing out all other solutions because they're not integrated and they have additional deployment costs. The only thing which is a bit peculiar is that you need to convince the customer that you're not talking about an antivirus solution. If we do, then they end up comparing things that are incomparable.

What is most valuable?

The primary advantage is that you don't need to install it. It's included in the Windows 10 delivery.

It's part of the Microsoft 365 suite, so it's integrated. We also use it for collaboration with other components within the suite. These two things are the most important for us at the moment.

What needs improvement?

Some integration components for Mac should be added. We use both Windows 10 desktops and Mac desktops, but presently, the Mac component is still lagging a bit behind. However, I think this is a temporary case.

For how long have I used the solution?

I have been using Microsoft Defender for roughly one year.

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Microsoft Defender for Endpoint
August 2025
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What do I think about the stability of the solution?

On Mac, it's quite unstable and unusable; however, it's very stable for Windows. We're content with what it does and how it works.

What do I think about the scalability of the solution?

It's on the cloud, so scalability is not an issue.

How are customer service and support?

We've had no problems with customer support.

How was the initial setup?

There's no installation to be done on the device itself, so it's quite easy. Configuration takes roughly two to three days.

What about the implementation team?

Our company acts as both a consultant and integrator. 

What's my experience with pricing, setup cost, and licensing?

Licensing options vary. Some customers buy it as an enterprise agreement and pay yearly. Others buy it as a CSP, so they pay per month. It completely depends on the customer's needs.

What other advice do I have?

Overall, on a scale from one to ten, I would give this solution a rating of nine. Some integration components on Mac should be improved. It should be more stable on Mac. If they fixed this, I would give it a rating of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Systems Administrator at The Port Authority of Jamaica
Real User
Delivers comprehensive, ongoing, and real-time protection against a number of threats
Pros and Cons
  • "The antivirus features are very useful."
  • "We encountered some issues when we were trying to enable automatic updates from our group policy."

What is our primary use case?

Within our company, there are roughly 400-500 users of this solution.

What is most valuable?

The antivirus features are very useful.

What needs improvement?

We encountered some issues when we were trying to enable automatic updates from our group policy.

What do I think about the stability of the solution?

We have onboarded a number of machines without any issues.

We find that Microsoft Defender Antivirus is very stable. We've experienced complications with other solutions in the past and found that this is one of the most stable solutions. It's also very scalable, too.

How are customer service and technical support?

Marine data systems also handle our support. If we have any issues, we come to them first. Their support has been really good.

How was the initial setup?

At first, the initial setup was a bit complex, but after we had some experience with it, it wasn't a problem.

What about the implementation team?

Marine data systems is a partner of ours and they helped us with deployment — they're excellent.

Which other solutions did I evaluate?

We have evaluated and used Mindset before. We also evaluated Kaspersky. We decided to go with Microsoft Defender Antivirus because of its onboarding capabilities and automatic updating.

What other advice do I have?

Before settling on this solution, you should explore more than one form of ATP. Overall, Microsoft Defender Antivirus is a very good application.

On a scale from one to ten, I would give this solution a rating of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Defender for Endpoint
August 2025
Learn what your peers think about Microsoft Defender for Endpoint. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
866,561 professionals have used our research since 2012.
reviewer1473762 - PeerSpot reviewer
Head Of Information Technology at a financial services firm with 1,001-5,000 employees
Real User
Integrates very well with all Windows workstations, works very well, and has good stability and scalability
Pros and Cons
  • "It integrates very well with all Windows workstations or other Microsoft Endpoint products. It also works quite well. So far, I have not had any issue that hasn't been sorted out. It doesn't use too many resources, so you don't have to install different things."
  • "Its price could be better."

What is our primary use case?

We replaced our antivirus with Microsoft Defender, and we are implementing three products. We have Microsoft Defender for Endpoint, which is deployed on all our endpoints. We also have Microsoft Defender for Office, which works very well to protect Office documents. 

We are using this solution for MDM and MAM for the endpoints. We are using its latest version.

What is most valuable?

It integrates very well with all Windows workstations or other Microsoft Endpoint products. It also works quite well. So far, I have not had any issue that hasn't been sorted out. 

It doesn't use too many resources, so you don't have to install different things.

What needs improvement?

Its price could be better.

For how long have I used the solution?

We have been using it for three months. 

What do I think about the stability of the solution?

It is very stable for Windows. 

What do I think about the scalability of the solution?

It has very good scalability. We have 151 users.

How are customer service and technical support?

I have not directly interacted with them. My colleagues have interacted with them.

Which solution did I use previously and why did I switch?

We were using another solution that was number three in the market according to Gartner 2019.

How was the initial setup?

There wasn't really much that we had to do because we have Intune, so it was very easy to deploy. We used the Control Panel, and it was deployed on the rest of the machines. What took longer was the onboarding of the machines to Intune, but once they were there, they were all protected. We, of course, had to remove the old antivirus.

What about the implementation team?

We used a partner. We had two people for this.

What's my experience with pricing, setup cost, and licensing?

It is within the same range as other products. It is not too expensive, and it is also not cheap. Its price can be better, but, well, it is Microsoft.

What other advice do I have?

I would recommend this solution to others. I have a lot of good things to say about it. We are still navigating through it, and it has been working very well. We will absolutely keep on using it. 

I would rate Microsoft Defender for Endpoint an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1464093 - PeerSpot reviewer
Co-Founder at a tech services company with 1-10 employees
Real User
Stable, easy to use, and scalable
Pros and Cons
  • "It is stable and very easy to use."
  • "It can be more secure."

What is our primary use case?

It is installed on my personal computer. I use it to protect my personal computer.

What is most valuable?

It is stable and very easy to use.

What needs improvement?

It can be more secure.

For how long have I used the solution?

I have been using this solution for more than five years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and technical support?

I didn't use their technical support.

How was the initial setup?

It came with Microsoft Windows.

What's my experience with pricing, setup cost, and licensing?

I got it with the Microsoft Windows license.

What other advice do I have?

I would recommend this solution to others. It is very easy to use.

I would rate Microsoft Defender Antivirus an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1185051 - PeerSpot reviewer
Director, IT at a financial services firm with 201-500 employees
Real User
Flexible, well-integrated with Microsoft products, and the security profile it provides is insightful
Pros and Cons
  • "The most valuable features are that it is flexible, and it is integrated with Microsoft products."
  • "I would like to have additional features such as DNS lookup, which would help for detecting malicious sites."

What is our primary use case?

We have this security solution activated on 10 different Windows PCs, and we have it for Office 365 products as well.

What is most valuable?

The most valuable features are that it is flexible, and it is integrated with Microsoft products. That gives us peace of mind.

I like the security center, as well as the full picture of our security profile and insights.

What needs improvement?

I would like to have additional features such as DNS lookup, which would help for detecting malicious sites. This is a key part that I would like to have, and other products already have it implemented.

For how long have I used the solution?

I have been using Windows Defender for approximately five months.

What do I think about the stability of the solution?

Windows Defender is a stable product and we plan to continue using it in the future.

What do I think about the scalability of the solution?

This is a scalable solution. We have between 120 and 140 users right now.

How are customer service and technical support?

We have not had any problem with the support from Microsoft.

Which solution did I use previously and why did I switch?

We used a different product prior to this one, but I switched because I have a unified security overview of the corporation. The Security Center is key for being able to work everything from one console.

How was the initial setup?

The initial setup was easy and the installation for the cloud-deployment took no more than an hour.

What about the implementation team?

We deployed with our in-house team. We have two people, not full-time, who take care of deployment and maintenance. They are engineers.

What other advice do I have?

This is a good product and I can recommend it to others.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1442253 - PeerSpot reviewer
IT Manager at a pharma/biotech company with 201-500 employees
Real User
Good support and it comes included with the operating system
Pros and Cons
  • "The biggest benefit to Windows Defender is that it is built-in to the operating system by Microsoft."
  • "I would like to see improvements made to how it secures activities on web pages."

What is our primary use case?

Microsoft Windows Defender is used to protect against malware.

What is most valuable?

The biggest benefit to Windows Defender is that it is built-in to the operating system by Microsoft.

What needs improvement?

I would like to see improvements made to how it secures activities on web pages.

Web security in general should be improved.

For how long have I used the solution?

I have been working with Windows Defender for three years.

How are customer service and technical support?

The technical support from Microsoft is good.

What other advice do I have?

I would rate this solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1238874 - PeerSpot reviewer
Network Administrator at a tech services company with 51-200 employees
Reseller
Easy to use, comes included with windows, and it's a good way to secure your PC
Pros and Cons
  • "This software is easy to use."
  • "It could be easier when it comes to managing exceptions."

What is most valuable?

I like that this product comes included with Windows.

This software is easy to use.

What needs improvement?

It could be easier when it comes to managing exceptions.

In the future, I would like to see better integration with web browsers.

For how long have I used the solution?

I have been using Windows Defender for three years.

What do I think about the stability of the solution?

Windows Defender is very stable. We have not experienced bugs or glitches at a rate higher or lower than other software.

What do I think about the scalability of the solution?

The scalability is good. Most of the people in the company use it, for a total of about 30 users.

How are customer service and technical support?

We have not needed to contact technical support.

Which solution did I use previously and why did I switch?

Microsoft Windows Defender was the first solution of this type that we used. However, we also use the Sophos EPP Suite for endpoint protection.

What's my experience with pricing, setup cost, and licensing?

This solution is part of Windows and comes included with it.

What other advice do I have?

My advice for anybody who is looking into using this product is that it's a good and easy way to secure your PC.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1327686 - PeerSpot reviewer
Head - IT Operations & Enterprise Systems Support at a financial services firm with 1,001-5,000 employees
Real User
Few false positives and comes bundled with the operating system, but it needs a comprehensive dashboard
Pros and Cons
  • "The fact that it's from Microsoft, you don't have many false positives, unlike products from other vendors might have."
  • "I would like to have a dashboard that shows an overview of the results for the enterprise."

What is our primary use case?

Our primary use is for protection against malware.

What is most valuable?

What I like best is that it is part of the operating system, as opposed to a third-party application.

The fact that it's from Microsoft, you don't have many false positives, unlike products from other vendors might have.

Updates occur frequently throughout the day.

What needs improvement?

I would like to have a dashboard that shows an overview of the results for the enterprise.

For how long have I used the solution?

We just began using Windows Defender in the company.

How are customer service and technical support?

We have premium support, which is part of our enterprise agreement with Microsoft.

How was the initial setup?

The deployment takes place with the operating system, so it was not complex.

What about the implementation team?

We used a Microsoft consultant to assist with our implementation.

What's my experience with pricing, setup cost, and licensing?

This product is included in the pricing for Windows.

What other advice do I have?

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Defender for Endpoint Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
Buyer's Guide
Download our free Microsoft Defender for Endpoint Report and get advice and tips from experienced pros sharing their opinions.