Our primary use is for protection against malware.
Head - IT Operations & Enterprise Systems Support at a financial services firm with 1,001-5,000 employees
Few false positives and comes bundled with the operating system, but it needs a comprehensive dashboard
Pros and Cons
- "The fact that it's from Microsoft, you don't have many false positives, unlike products from other vendors might have."
- "I would like to have a dashboard that shows an overview of the results for the enterprise."
What is our primary use case?
What is most valuable?
What I like best is that it is part of the operating system, as opposed to a third-party application.
The fact that it's from Microsoft, you don't have many false positives, unlike products from other vendors might have.
Updates occur frequently throughout the day.
What needs improvement?
I would like to have a dashboard that shows an overview of the results for the enterprise.
For how long have I used the solution?
We just began using Windows Defender in the company.
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How are customer service and support?
We have premium support, which is part of our enterprise agreement with Microsoft.
How was the initial setup?
The deployment takes place with the operating system, so it was not complex.
What about the implementation team?
We used a Microsoft consultant to assist with our implementation.
What's my experience with pricing, setup cost, and licensing?
This product is included in the pricing for Windows.
What other advice do I have?
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Consultant at Rpc Data
Easy to configure, feature-rich, and easy to use
Pros and Cons
- "The protection that it provides is quite good."
- "The user interface could use some improvement."
What is our primary use case?
We use Microsoft Defender Antivirus as part of our security solution.
How has it helped my organization?
I have set Microsoft Windows Defender up to notify me when there is a problem. I open it up and then decide what to do. The interface has all of the important things that I want to be able to do.
What is most valuable?
It is easy to use and the only thing you need to do is make sure that you have internet, and keep your organization schema up to date. There is not much to do in terms of configuration.
The protection that it provides is quite good.
What needs improvement?
The user interface could use some improvement.
For how long have I used the solution?
I have been using Microsoft Defender Antivirus since 2015.
Which solution did I use previously and why did I switch?
I had been using AVG prior to Microsoft Defender.
How was the initial setup?
There is no installation, as it comes pre-configured on the computer.
What's my experience with pricing, setup cost, and licensing?
For most people, the price of the license is not something that they have to worry about.
What other advice do I have?
This is a product that I have recommended to my friends and I will continue to do so.
Overall, this is a good product and I have never been disappointed with it. That said, there is always something that can be improved.
I would rate this solution a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Microsoft Defender for Endpoint
April 2025

Learn what your peers think about Microsoft Defender for Endpoint. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
850,076 professionals have used our research since 2012.
Administrator at a financial services firm with 10,001+ employees
Free antivirus solution with basic protection but has limited features
Pros and Cons
- "It's effective against most types of infection, and the firewall is perfect for protection."
- "The solution could be more friendly for end-users, with different type of scans or scheduled scans for it."
What is our primary use case?
My primary use case is as an end-user solution. It helps protect the computer against viruses and malware. It has a firewall option and offers basic protection for an end-user and a home user. If you are a home user, it's a very good solution for you.
What is most valuable?
The most valuable feature is that it is easy to use; the solution is already there when you load Windows. It's effective against most types of infection, and the firewall is perfect for protection.
What needs improvement?
One area where the product could be improved is that I don't think it can be used all by itself, if you are working with a business. If you are using the laptop as a business, you need to add an extra protection with this solution.
The solution could be more friendly for end-users, with different type of scans or scheduled scans for it. The antivirus database update could be a cloud protection instead of waiting for the database to be updated every now and then.
For how long have I used the solution?
I have been using the solution since it launched, around 2014.
What do I think about the stability of the solution?
The solution is stable and working fine for me. I haven't faced any problem with it.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
I haven't had a crash or problem with Microsoft Defender, so I haven't needed to contact the support.
How was the initial setup?
The solution is a Windows feature, so it's already there when I launch the operating system.
What's my experience with pricing, setup cost, and licensing?
The solution is free with Windows.
What other advice do I have?
I would rate the solution a seven out of ten. As it's a free solution, it doesn't have a lot of features like paid versions. If you are a home user or don't have a paid version of any other antivirus, Defender will be fine for you.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Cyber Security Consultant at a consultancy with 11-50 employees
Stable, easy to use, and easy to install
Pros and Cons
- "The most valuable feature is that it comes with the package, so there is no additional installation of third-party software. It's also easy to use."
- "Microsoft Defender could be improved with features more like the McAfee ePO. It would be better if I had a console to get all the information for my endpoints. Maybe this is too much for it, but it would be better if it could handle those non-signature-based malicious codes or viruses."
What is our primary use case?
Our primary use case of this solution is endpoint protection. In general, we use it to protect our devices, rather than using third-party software.
This solution is deployed on-prem.
What is most valuable?
The most valuable feature is that it comes with the package, so there is no additional installation of third-party software. It's also easy to use.
What needs improvement?
Microsoft Defender could be improved with features more like the McAfee ePO. It would be better if I had a console to get all the information for my endpoints. Maybe this is too much for it, but it would be better if it could handle those non-signature-based malicious codes or viruses. In the future, more and more non-signature-based activities or viruses will appear, which you can see in the market with software like CrowdStrike or other products that target non-signature-based attacks.
There are two groups: one is signature, which means that people know it, and the other is non-signature, which means that these are abnormal activities unknown to people. If Defender could also handle those non-signature-based attacks or abnormal activities, it would be better.
For how long have I used the solution?
I have been using Microsoft Defender for one or two years.
What do I think about the stability of the solution?
This solution is quite stable. In our opinion, it's similar to those signature-based antivirus software, and almost at the same level.
What do I think about the scalability of the solution?
There are about five or six users of Microsoft Defender in my organization, because we are not very big. Other people and other teams like to have different end device software.
How are customer service and support?
We have a support contract with Microsoft, so we have a ticket system where we can pass questions to them. These things are handled by the help desk people, though, not me.
How was the initial setup?
It's not difficult to install Microsoft Defender. I don't remember how much time it took, but the process is easy.
What's my experience with pricing, setup cost, and licensing?
We pay a yearly license for Microsoft Defender. We also have a support contract with them.
Which other solutions did I evaluate?
I wish that Microsoft Defender had a feature like McAfee's ePO, where I could have a console to get all the information for my endpoints. I also evaluated CrowdStrike because it can target non-signature-based attacks.
What other advice do I have?
I rate Microsoft Defender an eight out of ten. I would recommend it to others, but it depends on whether they have their own policy for deploying antivirus products. It's good for some users who have some preferences—who need to follow their security policy or who have some budgeting issues.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Administrator at a tech services company with 51-200 employees
Easy to use, comes included with windows, and it's a good way to secure your PC
Pros and Cons
- "This software is easy to use."
- "It could be easier when it comes to managing exceptions."
What is most valuable?
I like that this product comes included with Windows.
This software is easy to use.
What needs improvement?
It could be easier when it comes to managing exceptions.
In the future, I would like to see better integration with web browsers.
For how long have I used the solution?
I have been using Windows Defender for three years.
What do I think about the stability of the solution?
Windows Defender is very stable. We have not experienced bugs or glitches at a rate higher or lower than other software.
What do I think about the scalability of the solution?
The scalability is good. Most of the people in the company use it, for a total of about 30 users.
How are customer service and technical support?
We have not needed to contact technical support.
Which solution did I use previously and why did I switch?
Microsoft Windows Defender was the first solution of this type that we used. However, we also use the Sophos EPP Suite for endpoint protection.
What's my experience with pricing, setup cost, and licensing?
This solution is part of Windows and comes included with it.
What other advice do I have?
My advice for anybody who is looking into using this product is that it's a good and easy way to secure your PC.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
QA Test Lead at a insurance company with 501-1,000 employees
Stable with good safeguarding against threats; additional security would be helpful
Pros and Cons
- "Offers good protection."
- "Additional security would be beneficial."
What is our primary use case?
We use this solution mainly for safeguarding online use of laptops.
What is most valuable?
For the end user it's good to know that everything is safe and well protected.
What needs improvement?
I think the solution needs to be more on par with other antivirus products in the market. It should be able to deal with any threats so additional security would be helpful.
For how long have I used the solution?
I've been using this solution for nearly three years.
What do I think about the stability of the solution?
I've been using this solution for three years and haven't had any problems.
How was the initial setup?
Installation came together with the operating system and I was able to implement on my laptop.
What's my experience with pricing, setup cost, and licensing?
There are no licensing costs connected to this solution.
What other advice do I have?
I would recommend this solution and rate it a seven out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Support Engineer at a tech services company with 51-200 employees
Offers cloud protection and comes embedded with Windows, but isn't very robust
Pros and Cons
- "The solution's main antivirus capabilities are okay. So far, they have kept us safe."
- "The solution could use improvement on the interface."
What is our primary use case?
The solution is basically an antivirus and is used to protect users from a number of things. Mainly, the solution protects against cyber-attacks and defends a user from viruses so that files are protected. Of course, it will be very important to have a big antivirus in place so that companies are protected from big attacks. Windows Defender does not really do that.
What is most valuable?
The solution's main antivirus capabilities are okay. So far, they have kept us safe.
There is cloud protection as well, however, we don't utilize that very much.
What needs improvement?
The solution does not have deep protection. Sometimes you find that you have some virus attacks. Most times we're on the internet. As you search so many websites, chances are high you visit sites that are fraudulent. There could be cases like phishing, where software could be embedded in some websites or some other viruses could come into your PC under Windows Defender. The security is basically limited. It's not so strong, in my understanding. It could be more robust.
The solution could use improvement on the interface. Most different Defender software comes with a different graphical user interface and some tend to be a bit complex. They should work to make the interface more user-friendly for basic users. For myself, as an IT person, it's fine, however, for a layperson, the interface might be a bit confusing.
It would be nice if they would collect user ratings and feedback. It would help them find ways to better add features and add-ons in the future.
The dashboards always have room for improvement.
For how long have I used the solution?
We've been using the solution for over two years now.
What do I think about the stability of the solution?
For the most part, free things are not as effective as licensing or something you purchase. That's why many times our clients ask for a licensed antivirus such as Kaspersky. Our clients do ask for licensed Kaspersky or BitDefender, or other antiviruses. Windows Defender, which is just a free version, is not as effective. It doesn't have deep support or deep protection.
What do I think about the scalability of the solution?
We have ten people in our office and everyone is currently using the solution. That's just in our Ugandan office. We have head office in India, for example, and they may use it there as well.
How are customer service and technical support?
I've never reached out to Microsoft's technical support. We haven't had issues that would require us to. I can't speak to their level of service.
Which solution did I use previously and why did I switch?
We have clients that also ask to license Kaspersky or BitDefender for added protection.
How was the initial setup?
The initial setup is not complex. We don't have a deployment or installation process, as the solution comes pre-installed with Windows. It's just the default software. It's part of their offering. We don't have to do anything separately.
What's my experience with pricing, setup cost, and licensing?
There isn't really a licensing process. The solution was pre-installed by default. It simply comes with Microsoft Windows.
What other advice do I have?
We are Microsoft resellers.
The solution is not on the cloud. Our office is small. We use independent computers. It's not in a structured network environment. We just use a small wireless network. As individuals, we are using it on small computers.
In my region, I would not necessarily recommend this solution. I'd still advise my clients to have other antiviruses unless I get to know that there is a licensed version of Windows Defender that Microsoft is selling and licensing. I still go ahead to advise my clients to buy other antiviruses, which are more effective. Kaspersky, for example, is a good option.
I would rate the solution at a six out of ten. There are other more robust antiviruses on the market that you can license.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Co-Founder at a tech services company with 1-10 employees
Stable, easy to use, and scalable
Pros and Cons
- "It is stable and very easy to use."
- "It can be more secure."
What is our primary use case?
It is installed on my personal computer. I use it to protect my personal computer.
What is most valuable?
It is stable and very easy to use.
What needs improvement?
It can be more secure.
For how long have I used the solution?
I have been using this solution for more than five years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable.
How are customer service and technical support?
I didn't use their technical support.
How was the initial setup?
It came with Microsoft Windows.
What's my experience with pricing, setup cost, and licensing?
I got it with the Microsoft Windows license.
What other advice do I have?
I would recommend this solution to others. It is very easy to use.
I would rate Microsoft Defender Antivirus an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Updated: April 2025
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