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it_user1520301 - PeerSpot reviewer
Consulting Director at a tech services company with 5,001-10,000 employees
Real User
Mar 15, 2021
Reliable protection included with Windows Operating System
Pros and Cons
  • "It's stable."
  • "I would recommend using this solution, as I haven't had any issues and it's been working fine for me."
  • "I would like to see fewer pop messages and alerts."
  • "I would like to see fewer pop messages and alerts. It's disturbing when you have that many alerts."

What is our primary use case?

I'm a consultant and I don't use these solutions. We sell them and we do research for sales purposes.

I don't use it explicitly. Rather, it's there on my laptop filtering viruses. It's there to protect my laptop.

What needs improvement?

I have had a few minor issues on my laptop but nothing really big.

I would like to see fewer pop messages and alerts. 

It's disturbing when you have that many alerts. 

Even though it shows you it's working, I don't really need to see it. If it was running in the background and never showing that would be perfect for me.

For how long have I used the solution?

It's been a part of my laptop by default for two to three years.

I am probably not using the latest version. I don't follow the best practices in terms of updates. I may have an outdated product.

What do I think about the stability of the solution?

It's stable. There are no issues that I know of. 

My laptop has been working.

Buyer's Guide
Microsoft Defender for Endpoint
March 2026
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What do I think about the scalability of the solution?

As it is for my personal use, this is an area that is not necessary for me to explore.

I am the only person using it.

I am a part of a tiny organization with a tiny team that is autonomous.

How are customer service and support?

I have not contacted technical support.

Which solution did I use previously and why did I switch?

I have used Symantec Endpoint Protection. It was the standard choice in my previous company.

How was the initial setup?

From what I remember, the initial setup was transparent. I haven't had to deal with it.

I would say that the initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

It's included with the Windows Operating System, I don't pay for any licensing fees.

What other advice do I have?

I would recommend using this solution. I haven't had any issues and it's been working fine for me.

I plan to continue using this product as long as it is not causing any problems.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1516353 - PeerSpot reviewer
Technical Support Engineer at a tech services company with 51-200 employees
Real User
Feb 26, 2021
Offers cloud protection and comes embedded with Windows, but isn't very robust
Pros and Cons
  • "The solution's main antivirus capabilities are okay. So far, they have kept us safe."
  • "The solution's main antivirus capabilities are okay, and so far they have kept us safe."
  • "The solution could use improvement on the interface."
  • "Windows Defender, which is just a free version, is not as effective. It doesn't have deep support or deep protection."

What is our primary use case?

The solution is basically an antivirus and is used to protect users from a number of things. Mainly, the solution protects against cyber-attacks and defends a user from viruses so that files are protected. Of course, it will be very important to have a big antivirus in place so that companies are protected from big attacks. Windows Defender does not really do that.

What is most valuable?

The solution's main antivirus capabilities are okay. So far, they have kept us safe.

There is cloud protection as well, however, we don't utilize that very much.

What needs improvement?

The solution does not have deep protection. Sometimes you find that you have some virus attacks. Most times we're on the internet. As you search so many websites, chances are high you visit sites that are fraudulent. There could be cases like phishing, where software could be embedded in some websites or some other viruses could come into your PC under Windows Defender. The security is basically limited. It's not so strong, in my understanding. It could be more robust.

The solution could use improvement on the interface. Most different Defender software comes with a different graphical user interface and some tend to be a bit complex. They should work to make the interface more user-friendly for basic users. For myself, as an IT person, it's fine, however, for a layperson, the interface might be a bit confusing.

It would be nice if they would collect user ratings and feedback. It would help them find ways to better add features and add-ons in the future.

The dashboards always have room for improvement.

For how long have I used the solution?

We've been using the solution for over two years now. 

What do I think about the stability of the solution?

For the most part, free things are not as effective as licensing or something you purchase. That's why many times our clients ask for a licensed antivirus such as Kaspersky. Our clients do ask for licensed Kaspersky or BitDefender, or other antiviruses. Windows Defender, which is just a free version, is not as effective. It doesn't have deep support or deep protection.

What do I think about the scalability of the solution?

We have ten people in our office and everyone is currently using the solution. That's just in our Ugandan office. We have head office in India, for example, and they may use it there as well.

How are customer service and technical support?

I've never reached out to Microsoft's technical support. We haven't had issues that would require us to. I can't speak to their level of service.

Which solution did I use previously and why did I switch?

We have clients that also ask to license Kaspersky or BitDefender for added protection.

How was the initial setup?

The initial setup is not complex. We don't have a deployment or installation process, as the solution comes pre-installed with Windows. It's just the default software. It's part of their offering. We don't have to do anything separately.

What's my experience with pricing, setup cost, and licensing?

There isn't really a licensing process. The solution was pre-installed by default. It simply comes with Microsoft Windows.

What other advice do I have?

We are Microsoft resellers.

The solution is not on the cloud. Our office is small. We use independent computers. It's not in a structured network environment. We just use a small wireless network. As individuals, we are using it on small computers.

In my region, I would not necessarily recommend this solution. I'd still advise my clients to have other antiviruses unless I get to know that there is a licensed version of Windows Defender that Microsoft is selling and licensing. I still go ahead to advise my clients to buy other antiviruses, which are more effective. Kaspersky, for example, is a good option.

I would rate the solution at a six out of ten. There are other more robust antiviruses on the market that you can license.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Microsoft Defender for Endpoint
March 2026
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reviewer1505484 - PeerSpot reviewer
Owner at a tech services company with 1-10 employees
Real User
Feb 17, 2021
A cloud delivered endpoint security solution that defends against various threats
Pros and Cons
  • "The primary advantage is that you don't need to install it. It's included in the Windows 10 delivery."
  • "The primary advantage is that you don't need to install it, because it's included in the Windows 10 delivery and is integrated as part of the Microsoft 365 suite."
  • "Some integration components for Mac should be added. We use both Windows 10 desktops and Mac desktops, but presently, the Mac component is still lagging a bit behind."
  • "On Mac, it's quite unstable and unusable; however, it's very stable for Windows."

What is our primary use case?

We use this solution and we also implement it for customers. We mainly use it for its anti-malware and threat protection capabilities. If a client comes to us who uses Office 365, then we suggest this solution.

At the moment we have between 10 to 50 customers.

We definitely plan to keep using this solution. We're currently just pushing out all other solutions because they're not integrated and they have additional deployment costs. The only thing which is a bit peculiar is that you need to convince the customer that you're not talking about an antivirus solution. If we do, then they end up comparing things that are incomparable.

What is most valuable?

The primary advantage is that you don't need to install it. It's included in the Windows 10 delivery.

It's part of the Microsoft 365 suite, so it's integrated. We also use it for collaboration with other components within the suite. These two things are the most important for us at the moment.

What needs improvement?

Some integration components for Mac should be added. We use both Windows 10 desktops and Mac desktops, but presently, the Mac component is still lagging a bit behind. However, I think this is a temporary case.

For how long have I used the solution?

I have been using Microsoft Defender for roughly one year.

What do I think about the stability of the solution?

On Mac, it's quite unstable and unusable; however, it's very stable for Windows. We're content with what it does and how it works.

What do I think about the scalability of the solution?

It's on the cloud, so scalability is not an issue.

How are customer service and technical support?

We've had no problems with customer support.

How was the initial setup?

There's no installation to be done on the device itself, so it's quite easy. Configuration takes roughly two to three days.

What about the implementation team?

Our company acts as both a consultant and integrator. 

What's my experience with pricing, setup cost, and licensing?

Licensing options vary. Some customers buy it as an enterprise agreement and pay yearly. Others buy it as a CSP, so they pay per month. It completely depends on the customer's needs.

What other advice do I have?

Overall, on a scale from one to ten, I would give this solution a rating of nine. Some integration components on Mac should be improved. It should be more stable on Mac. If they fixed this, I would give it a rating of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Systems Administrator at The Port Authority of Jamaica
Real User
Feb 4, 2021
Delivers comprehensive, ongoing, and real-time protection against a number of threats
Pros and Cons
  • "The antivirus features are very useful."
  • "We find that Microsoft Defender Antivirus is very stable, and we've experienced complications with other solutions in the past and found that this is one of the most stable solutions."
  • "We encountered some issues when we were trying to enable automatic updates from our group policy."
  • "We encountered some issues when we were trying to enable automatic updates from our group policy."

What is our primary use case?

Within our company, there are roughly 400-500 users of this solution.

What is most valuable?

The antivirus features are very useful.

What needs improvement?

We encountered some issues when we were trying to enable automatic updates from our group policy.

What do I think about the stability of the solution?

We have onboarded a number of machines without any issues.

We find that Microsoft Defender Antivirus is very stable. We've experienced complications with other solutions in the past and found that this is one of the most stable solutions. It's also very scalable, too.

How are customer service and technical support?

Marine data systems also handle our support. If we have any issues, we come to them first. Their support has been really good.

How was the initial setup?

At first, the initial setup was a bit complex, but after we had some experience with it, it wasn't a problem.

What about the implementation team?

Marine data systems is a partner of ours and they helped us with deployment — they're excellent.

Which other solutions did I evaluate?

We have evaluated and used Mindset before. We also evaluated Kaspersky. We decided to go with Microsoft Defender Antivirus because of its onboarding capabilities and automatic updating.

What other advice do I have?

Before settling on this solution, you should explore more than one form of ATP. Overall, Microsoft Defender Antivirus is a very good application.

On a scale from one to ten, I would give this solution a rating of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Director at Darknext
Real User
Jan 3, 2021
A stable, easy-to-setup ransomware and malware protection solution with live detection capabilities and comes included in Windows 10
Pros and Cons
  • "The features I have found most valuable are the ransomware and malware protection. The solution detects malware live and whenever it detects suspicious activity, it quarantines it."
  • "I would highly recommend Microsoft Defender Antivirus for an individual looking to protect their endpoints."
  • "With regards to the interface, a challenge I found was that there was not enough documentation on how to tune it. I had to read multiple sources on the internet to learn how to configure the tool appropriately."
  • "With regards to the interface, a challenge I found was that there was not enough documentation on how to tune it."

What is our primary use case?

Our primary use case of this solution is to protect our endpoints from malware.

A lot of our work involves exchanging files with clients, both via the internet, by email and by USB. Therefore, we are susceptible to malware and ransomware attacks. We are using this solution to protect against these attacks.

What is most valuable?

The features I have found most valuable are the ransomware and malware protection. The solution detects malware live and whenever it detects suspicious activity, it quarantines it. 

We set our protection to the tightest possible settings, which prevents non-approved applications from making any changes to our computers'.

What needs improvement?

One area of improvement for this solution is to have a faster turnaround time on updating definition files. Since there are usually various ransomware variants, this solution may not pick it up in time like other commercial antivirus solutions. However, we have not encountered an issue like this yet with definition updates.

With regards to the interface, a challenge I found was that there was not enough documentation on how to tune it. I had to read multiple sources on the internet to learn how to configure the tool appropriately.

In the next release, I would like to see the solution have a backup feature were my data could be saved to a Microsoft OneDrive account or an equivalent cloud platform so that, in the event of a ransomware or malware attack, I can easily retrieve my data.

For how long have I used the solution?

I have been using the solution for about a year.

What do I think about the stability of the solution?

The solution is stable.

Which solution did I use previously and why did I switch?

In the past, I have used other solutions from Symantec, McAfee, and RSA.

How was the initial setup?

The initial setup is very straightforward. It is just the configuration that takes more time as many features are not very intuitive. As a result, you have to read through what a specific feature does and whether you want to implement it.

What's my experience with pricing, setup cost, and licensing?

The solution is an open source version and comes free with a paid version of Windows 10.


What other advice do I have?

I would highly recommend Microsoft Defender Antivirus for an individual looking to protect their endpoints.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1473762 - PeerSpot reviewer
Head Of Information Technology at a financial services firm with 1,001-5,000 employees
Real User
Dec 17, 2020
Integrates well with Microsoft applications and endpoints and has a good antivirus
Pros and Cons
  • "The solution integrates very well with Windows applications and Microsoft endpoint products."
  • "The solution integrates very well with Windows applications and Microsoft endpoint products."
  • "The pricing could be a bit better."
  • "The pricing could be a bit better."

What is our primary use case?

We primarily use the solution for MDM, MAM, and Find Point.

What we did is we replaced our antivirus with Microsoft Defender. There are three products that we implemented, including the Endpoint Defender, which is deployed to all of our end points.

What is most valuable?

The antivirus and their Office Defender are pretty good, although we are still processing that. It seems to be really great at protecting office documents.

The solution integrates very well with Windows applications and Microsoft endpoint products.

The product doesn't take up too many resources. You don't have to install it in different areas. It's very easy to implement and use.

What needs improvement?

As I've only used the product for three months, I haven't really had time to explore the entire solution. However, I haven't found anything that is lacking just yet. Currently, we're actually behind on the current feature offerings and need to explore the system quite a bit more. It fits our needs so far.

The pricing could be a bit better.

For how long have I used the solution?

I've been using the solution for three months.

What do I think about the stability of the solution?

The solution is quite stable. It goes well with Windows applications. We haven't had any issues with it so far. It doesn't crash or freeze or glitch. However, we haven't tried the app just yet. 

What do I think about the scalability of the solution?

The solution is quite scalable. We've found it to be very easy to expand as needed. If a company needs to scale the solution, they can do so.

Currently, we have 151 people using the solution in our organization. We do plan to continue usage.

How are customer service and technical support?

I personally haven't had any experience with technical support just yet. Only my colleagues have spoken with them. Therefore, I can't speak to their level of knowledge or responsiveness.

Which solution did I use previously and why did I switch?

We were using a different product previously, however, I can't recall the name of it at this time. It might have been number three on the market in 2019. I can't recall precisely.

How was the initial setup?

The initial setup was not complex at all. There was really not much that we had to do due to the fact that we have Intune. Therefore, it was very easy to deploy.

It did not take long to deploy. We did it directly on the control panel, then the rest deployed to the other machines. What took longer was onboarding all the machines to Intune. Once they were there, they were all protected.

We have a partner that handles the maintenance for us. We have two technicians handling that aspect of the product.

What about the implementation team?

We had a partner that helped us with the deployment.

What's my experience with pricing, setup cost, and licensing?

The product pricing is definitely in the same range as other products. It's therefore not too expensive, however, it's also not too cheap. It could be better, however, it's Microsoft and they can pretty much set their pricing how they like.

What other advice do I have?

We're just a customer and an end-user. We don't have a business relationship with Microsoft.

We're using the latest version of the solution.

I would recommend this product to other organizations. In fact, I already have.

Currently, I'd rate it an eight out of ten. That's with the knowledge gap I have, as a user that just started working with the solution recently.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1473762 - PeerSpot reviewer
Head Of Information Technology at a financial services firm with 1,001-5,000 employees
Real User
Dec 17, 2020
Integrates very well with all Windows workstations, works very well, and has good stability and scalability
Pros and Cons
  • "It integrates very well with all Windows workstations or other Microsoft Endpoint products. It also works quite well. So far, I have not had any issue that hasn't been sorted out. It doesn't use too many resources, so you don't have to install different things."
  • "We are still navigating through it, and it has been working very well."
  • "Its price could be better."
  • "Its price could be better."

What is our primary use case?

We replaced our antivirus with Microsoft Defender, and we are implementing three products. We have Microsoft Defender for Endpoint, which is deployed on all our endpoints. We also have Microsoft Defender for Office, which works very well to protect Office documents. 

We are using this solution for MDM and MAM for the endpoints. We are using its latest version.

What is most valuable?

It integrates very well with all Windows workstations or other Microsoft Endpoint products. It also works quite well. So far, I have not had any issue that hasn't been sorted out. 

It doesn't use too many resources, so you don't have to install different things.

What needs improvement?

Its price could be better.

For how long have I used the solution?

We have been using it for three months. 

What do I think about the stability of the solution?

It is very stable for Windows. 

What do I think about the scalability of the solution?

It has very good scalability. We have 151 users.

How are customer service and technical support?

I have not directly interacted with them. My colleagues have interacted with them.

Which solution did I use previously and why did I switch?

We were using another solution that was number three in the market according to Gartner 2019.

How was the initial setup?

There wasn't really much that we had to do because we have Intune, so it was very easy to deploy. We used the Control Panel, and it was deployed on the rest of the machines. What took longer was the onboarding of the machines to Intune, but once they were there, they were all protected. We, of course, had to remove the old antivirus.

What about the implementation team?

We used a partner. We had two people for this.

What's my experience with pricing, setup cost, and licensing?

It is within the same range as other products. It is not too expensive, and it is also not cheap. Its price can be better, but, well, it is Microsoft.

What other advice do I have?

I would recommend this solution to others. I have a lot of good things to say about it. We are still navigating through it, and it has been working very well. We will absolutely keep on using it. 

I would rate Microsoft Defender for Endpoint an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1464093 - PeerSpot reviewer
Co-Founder at a tech services company with 1-10 employees
Real User
Dec 6, 2020
Stable, easy to use, and scalable
Pros and Cons
  • "It is stable and very easy to use."
  • "It is stable and very easy to use."
  • "It can be more secure."
  • "It can be more secure."

What is our primary use case?

It is installed on my personal computer. I use it to protect my personal computer.

What is most valuable?

It is stable and very easy to use.

What needs improvement?

It can be more secure.

For how long have I used the solution?

I have been using this solution for more than five years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and technical support?

I didn't use their technical support.

How was the initial setup?

It came with Microsoft Windows.

What's my experience with pricing, setup cost, and licensing?

I got it with the Microsoft Windows license.

What other advice do I have?

I would recommend this solution to others. It is very easy to use.

I would rate Microsoft Defender Antivirus an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Defender for Endpoint Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Microsoft Defender for Endpoint Report and get advice and tips from experienced pros sharing their opinions.