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reviewer1293498 - PeerSpot reviewer
Sr. Consultant at a computer software company with 51-200 employees
Consultant
Feb 25, 2022
Expandable and reliable with helpful technical support
Pros and Cons
  • "The stability keeps getting better and better."
  • "It's not quite a mature solution just yet. It needs more time to grow and develop."

What is our primary use case?

We're using it in the backend, just for securing our environment. We're not an end-user, we are a Microsoft partner and we are using it as a B2B solution. It's more for customers. From the software side, we provide solutions that are mainly Microsoft-based. 

What is most valuable?

It's a solution that can exist in the cloud, which makes it very scalable.

The stability keeps getting better and better.

What needs improvement?

Sometimes it's complicated. It's not intuitive in terms of installation and deployment. When we are making some POCs for customers before engaging and we are testing all the Microsoft security solutions for our customers. We've found it hard so far.

It's not quite a mature solution just yet. It needs more time to grow and develop.

The setup can be a bit difficult. This is expected. We sometimes deal with difficult environments. 

For how long have I used the solution?

I've been using the solution for two years now. It hasn't been too long. 

Buyer's Guide
Microsoft Defender for Endpoint
December 2025
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What do I think about the stability of the solution?

The stability is great. It just keeps getting more and more stable. As it matures, it's going to be very good.

What do I think about the scalability of the solution?

The scalability in general is quite good. If a company needs to expand it, it can do so.

Today, we have dozens of clients using the solution and we're expecting to add more. This is our target - to increase the number of customers using the solution.

How are customer service and support?

So far, technical support is okay. We have no complaints. 

How was the initial setup?

The initial setup can be a bit difficult. I have had some feedback from engineers that say sometimes they are struggling and it's not as easy as we would hope. That said, we are dealing with quite complicated solutions, and it's normal to not be as easy. This is not a plug-and-play product. You need to configure it and to add and change parameters and you have to adapt it to the different environments.

How big your technical team needs to be varies according to each deployment. It depends on what is expected and what needs to be done. 

What about the implementation team?

We tend to implement the solution for our clients. 

What's my experience with pricing, setup cost, and licensing?

Clients do need to pay for a license. They vary. Some are charged monthly, others, yearly. There are various options. 

What other advice do I have?

While I cannot speak to the exact version number, we are likely on the latest version. We have an administrative team that makes sure it is updated and takes care of everything for us. 

I would recommend the solution to others. So far, it has been a good product.

I'd rate it overall at an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Fellipe Abib - PeerSpot reviewer
CEO at a tech services company with 1-10 employees
Real User
Feb 19, 2022
Easy to set up endpoint security solution with automated investigation and web content filtering features; has a vulnerability management dashboard
Pros and Cons
  • "Easy to understand and easy to set up endpoint security solution. It's a multifeatured product with web content filtering and automated investigation features. It also has a fantastic vulnerability management dashboard."
  • "The UI for Microsoft Defender for Endpoint needs to be better. Integration with client dashboards is also lacking in this product, e.g. client dashboards shouldn't just be viewable from the cloud, because when the client's computer is offline, you won't be able to see the client dashboard."

What is our primary use case?

Most of my clients use Microsoft Defender for Endpoint for attack and threat prevention. I always look at the alert page to get alert details. This solution is also used for EDR (endpoint detection and response). We also use it for web content filtering and for completely automated investigations.

What is most valuable?

What I found most valuable in Microsoft Defender for Endpoint is its vulnerability dashboard. It's fantastic for my clients and I.

What needs improvement?

In my experience, I only need the client dashboard in the cloud and in the server. For my dashboards in the cloud, I can set up and see everything. I can check alerts, e.g. I'm alerted when something happens, but when my client is offline, and I want to look for something offline, e.g. directly on his computer, I'm not able to see everything. My client's computer needs to be online for me to be able to see the information I need, and this is an area for improvement.

There should be integration of this solution with client dashboards. I need to see some of the dashboards directly from the computers of my clients, rather than just their cloud dashboards. If the dashboard is only viewable from the cloud, I will not be able to view it when the computer is offline.

What I'd like to see in the next release of Microsoft Defender for Endpoint is a better UI. Another suggestion to improve this solution is having endpoint protection offline, e.g. I'll set up a file on Microsoft Defender for Endpoint and all the network, so my ISP goes in and out through the Defender server. Rather than just being on cloud, they must make an appliance for on-premises deployment.

For how long have I used the solution?

I started using Microsoft Defender for Endpoint six months ago, so I've been using it for half a year.

What do I think about the stability of the solution?

Microsoft Defender for Endpoint is a very stable solution.

What do I think about the scalability of the solution?

Microsoft Defender for Endpoint is a scalable solution.

How are customer service and support?

I have no complaints about the technical support for Microsoft Defender for Endpoint.

How was the initial setup?

The initial setup for Microsoft Defender for Endpoint was super easy for me.

What about the implementation team?

Implementing this solution is done in-house. I'm the one implementing it. I can set it up for multiple clients weekly, e.g. five clients a week.

What other advice do I have?

I'm using Microsoft Defender for Endpoint for myself and for my clients. I'm a partner of Microsoft.

I'm the one in charge of the deployment and maintenance of this solution.

My advice to someone planning to use Microsoft Defender for Endpoint is that it's super easy to understand, whether you have no prior knowledge of it, or you want to learn more about it. You can also learn more about security, particularly information security.

My rating for Microsoft Defender for Endpoint is nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Microsoft Defender for Endpoint
December 2025
Learn what your peers think about Microsoft Defender for Endpoint. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.
reviewer940044 - PeerSpot reviewer
Senior Manager -Datacenter Planning and Operations at a comms service provider with 1,001-5,000 employees
Real User
Feb 18, 2022
An ideal solution for web security but scalability could be improved
Pros and Cons
  • "Defender is stable enough and is competitive with the other products in the market."
  • "The scalability could be improved - I would rate it between a seven and an eight."

What is our primary use case?

I primarily use Defender for web protection.

For how long have I used the solution?

I've been using Defender for over ten years.

What do I think about the stability of the solution?

Defender is stable enough and is competitive with the other products in the market.

What do I think about the scalability of the solution?

The scalability could be improved - I would rate it between a seven and an eight.

How was the initial setup?

The initial setup was not complicated. 

What about the implementation team?

We implemented using a Microsoft team.

What's my experience with pricing, setup cost, and licensing?

Defender is available on a yearly subscription.

What other advice do I have?

Defender is an ideal solution for web security. I would rate it as seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Admin at a government with 501-1,000 employees
Real User
Feb 10, 2022
It has all the basic features you need, but the support could be more knowledgeable
Pros and Cons
  • "Defender should be fine for home use. It has all the basic functionality you need. I can't speak to how well it works as an enterprise solution because I'm not in the space."
  • "Microsoft support could be more knowledgeable."

What is our primary use case?

I'm using Defender at home for antivirus protection.

What is most valuable?

Defender should be fine for home use. It has all the basic functionality you need. I can't speak to how well it works as an enterprise solution because I'm not in the space. 

What needs improvement?

I have limited knowledge of Defender, so I can't comment on what the product needs because I'm not a security expert. I'm not in that space to say what components are missing compared to competitors.

For how long have I used the solution?

I've been using Defender for a couple of years now.

What do I think about the stability of the solution?

Defender is a highly stable product.

What do I think about the scalability of the solution?

Defender is scalable.

How are customer service and support?

Microsoft support could be more knowledgeable.

How was the initial setup?

Defender is an easy product to set up, and it takes less than 3 minutes.

What other advice do I have?

I rate Defender seven out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
RaynielBadiola - PeerSpot reviewer
Technical Manager at a tech services company with 11-50 employees
Real User
Top 20
Feb 9, 2022
Reliable, good performance, and scalable
Pros and Cons
  • "The performance of Microsoft Defender for Endpoint has been a valuable feature."
  • "Microsoft Defender for Endpoint could improve by adding more security features."

What is our primary use case?

Microsoft Defender for Endpoint is used for system security.

What is most valuable?

The performance of Microsoft Defender for Endpoint has been a valuable feature.

What needs improvement?

Microsoft Defender for Endpoint could improve by adding more security features.

For how long have I used the solution?

I have been using Microsoft Defender for Endpoint for approximately five years.

What do I think about the stability of the solution?

The stability of Microsoft Defender for Endpoint is good.

What do I think about the scalability of the solution?

Microsoft Defender for Endpoint is scalable.

We have approximately 30 people using the solution in my organization.

Which solution did I use previously and why did I switch?

We have used eScan Endpoint Security.

How was the initial setup?

The initial installation of Microsoft Defender for Endpoint is straightforward. After the operating system was installed the solution only took a few minutes to install.

What about the implementation team?

We did the implementation ourselves.

We have a local team of ten engineers that provide support to the solution.

What's my experience with pricing, setup cost, and licensing?

The solution is included with Microsoft Windows.

What other advice do I have?

If anyone is looking for an antivirus instantly, they can enable Microsoft Defender for Endpoint on their Windows operating system. If they are still thinking of buying endpoint security in the future. They can use the Microsoft Defender for Endpoint in the meantime.

I rate Microsoft Defender for Endpoint a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
SOC Manager at a tech services company with 51-200 employees
Real User
Jan 20, 2022
Stable solution with good threat intelligence; offers good technical support
Pros and Cons
  • "Its threat intelligence feature is beneficial. This solution smoothly integrates with SIEM."
  • "Integrating this with third-party systems has some complexity involved."

What is our primary use case?

We use this solution for threat management and pallet management.

What is most valuable?

Threat intelligence is one of the most valuable features in Microsoft Defender for Endpoint. It's one of the key benefits we enjoy from the solution. The built-in Windows protection is another key benefit we like about the solution.

We've also integrated Microsoft Defender for Endpoint with the SIEM, for pallet management. It went smoothly and there were no challenges.

What needs improvement?

An additional feature I'd like to see in the next release is for this product to be more flexible when integrating with third-party systems.

Another feature I'd like to see in this product is the sandbox, particularly a third-party sandbox. This feature will help us give better service.

For how long have I used the solution?

It's been six months since I've started using Microsoft Defender for Endpoint.

What do I think about the stability of the solution?

This solution has very good stability.

What do I think about the scalability of the solution?

This solution is scalable.

How are customer service and support?

Microsoft's technical support is good.

How was the initial setup?

The initial setup for this solution was easy, but after the basic configuration, particularly the integration with other tools, there was some struggle initially, but later on, integration went through. Integration with third-party systems had some complexity involved.

What's my experience with pricing, setup cost, and licensing?

Compared to ESET, the pricing for Microsoft Defender for Endpoint is on the higher side.

Which other solutions did I evaluate?

I evaluated ESET and ArcSight.

What other advice do I have?

Currently, we have not experienced or seen any challenges with Microsoft Defender for Endpoint.

Our customers are mostly medium-sized companies.

My advice to people thinking about implementing Microsoft Defender for Endpoint is that it is good, in relation to Windows, but if they want to have a holistic product in relation to Linux and other systems, they need to consider other products.

I'm rating Microsoft Defender for Endpoint an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
reviewer1335006 - PeerSpot reviewer
Program Manager at a computer software company with 10,001+ employees
Real User
Jan 18, 2022
Simple installation, reliable, but reporting could improve
Pros and Cons
  • "The scalability is good."
  • "The reporting in Microsoft Defender for Endpoint should improve. The solution has limited features."

What is our primary use case?

Microsoft Defender for Endpoint is used for protection against threats.

What needs improvement?

The reporting in Microsoft Defender for Endpoint should improve. The solution has limited features.

For how long have I used the solution?

I have been using Microsoft Defender for Endpoint for approximately three years.

What do I think about the stability of the solution?

Microsoft Defender for Endpoint is stable.

What do I think about the scalability of the solution?

The scalability is good.

What about the implementation team?

My team did the implementation of the solution.

What's my experience with pricing, setup cost, and licensing?

This solution is part of an enterprise license we have.

Which other solutions did I evaluate?

There are a lot of other products on the market that have better features.

What other advice do I have?

If you have a mid-sized organization, the solution works well. However, in a large size organization, there are challenges.

I rate Microsoft Defender for Endpoint a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1741080 - PeerSpot reviewer
Administrator at a financial services firm with 10,001+ employees
Real User
Dec 14, 2021
Free antivirus solution with basic protection but has limited features
Pros and Cons
  • "It's effective against most types of infection, and the firewall is perfect for protection."
  • "The solution could be more friendly for end-users, with different type of scans or scheduled scans for it."

What is our primary use case?

My primary use case is as an end-user solution. It helps protect the computer against viruses and malware. It has a firewall option and offers basic protection for an end-user and a home user. If you are a home user, it's a very good solution for you.

What is most valuable?

The most valuable feature is that it is easy to use; the solution is already there when you load Windows. It's effective against most types of infection, and the firewall is perfect for protection.

What needs improvement?

One area where the product could be improved is that I don't think it can be used all by itself, if you are working with a business. If you are using the laptop as a business, you need to add an extra protection with this solution.

The solution could be more friendly for end-users, with different type of scans or scheduled scans for it. The antivirus database update could be a cloud protection instead of waiting for the database to be updated every now and then.

For how long have I used the solution?

I have been using the solution since it launched, around 2014.

What do I think about the stability of the solution?

The solution is stable and working fine for me. I haven't faced any problem with it.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

I haven't had a crash or problem with Microsoft Defender, so I haven't needed to contact the support.

How was the initial setup?

The solution is a Windows feature, so it's already there when I launch the operating system.

What's my experience with pricing, setup cost, and licensing?

The solution is free with Windows.

What other advice do I have?

I would rate the solution a seven out of ten. As it's a free solution, it doesn't have a lot of features like paid versions. If you are a home user or don't have a paid version of any other antivirus, Defender will be fine for you.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Defender for Endpoint Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
Buyer's Guide
Download our free Microsoft Defender for Endpoint Report and get advice and tips from experienced pros sharing their opinions.