Sr. Consultant at a computer software company with 51-200 employees
Consultant
Expandable and reliable with helpful technical support
Pros and Cons
  • "The stability keeps getting better and better."
  • "It's not quite a mature solution just yet. It needs more time to grow and develop."

What is our primary use case?

We're using it in the backend, just for securing our environment. We're not an end-user, we are a Microsoft partner and we are using it as a B2B solution. It's more for customers. From the software side, we provide solutions that are mainly Microsoft-based. 

What is most valuable?

It's a solution that can exist in the cloud, which makes it very scalable.

The stability keeps getting better and better.

What needs improvement?

Sometimes it's complicated. It's not intuitive in terms of installation and deployment. When we are making some POCs for customers before engaging and we are testing all the Microsoft security solutions for our customers. We've found it hard so far.

It's not quite a mature solution just yet. It needs more time to grow and develop.

The setup can be a bit difficult. This is expected. We sometimes deal with difficult environments. 

For how long have I used the solution?

I've been using the solution for two years now. It hasn't been too long. 

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What do I think about the stability of the solution?

The stability is great. It just keeps getting more and more stable. As it matures, it's going to be very good.

What do I think about the scalability of the solution?

The scalability in general is quite good. If a company needs to expand it, it can do so.

Today, we have dozens of clients using the solution and we're expecting to add more. This is our target - to increase the number of customers using the solution.

How are customer service and support?

So far, technical support is okay. We have no complaints. 

How was the initial setup?

The initial setup can be a bit difficult. I have had some feedback from engineers that say sometimes they are struggling and it's not as easy as we would hope. That said, we are dealing with quite complicated solutions, and it's normal to not be as easy. This is not a plug-and-play product. You need to configure it and to add and change parameters and you have to adapt it to the different environments.

How big your technical team needs to be varies according to each deployment. It depends on what is expected and what needs to be done. 

What about the implementation team?

We tend to implement the solution for our clients. 

What's my experience with pricing, setup cost, and licensing?

Clients do need to pay for a license. They vary. Some are charged monthly, others, yearly. There are various options. 

What other advice do I have?

While I cannot speak to the exact version number, we are likely on the latest version. We have an administrative team that makes sure it is updated and takes care of everything for us. 

I would recommend the solution to others. So far, it has been a good product.

I'd rate it overall at an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Subject Matter Expert at Vision Software
Real User
Top 5
Provides malware and ransomware protection and scales easily
Pros and Cons
  • "The most important and the most relevant features of Defender for Endpoint are the malware and ransomware protection."
  • "I would like to see the next generation of the tool improved to work with other operating systems, like Linux."

What is our primary use case?

It's used to protect endpoints and, for some customers, it is used to deploy Microsoft 365 suite features. Most of our clients are medium-sized businesses.

What is most valuable?

The most important and the most relevant features of Defender for Endpoint are the malware and ransomware protection.

What needs improvement?

I would like to see the next generation of the tool improved to work with other operating systems, like Linux.

For how long have I used the solution?

I have had about a year's worth of experience with Microsoft Defender for Endpoint. I am a subject matter expert for a Microsoft partner in Colombia. We develop portfolios and solutions for our customers that need Microsoft products in their infrastructure. My role deals with the architecture of solutions.

What do I think about the stability of the solution?

I don't recall any issues with the solution.

What do I think about the scalability of the solution?

It scales easily.

How are customer service and support?

I haven't had to use technical support for the solution.

How was the initial setup?

The setup depends on the customer, but it is generally simple.

What's my experience with pricing, setup cost, and licensing?

Some customers have the licensing of the suite and have all infrastructure prepared for the installation and deployment. But in some cases, when customers haven't deployed the solution and don't have licenses, it can be expensive to start from scratch.

What other advice do I have?

Customers haven't given us any feedback about difficulties with the solution. With its intelligence and tools over cloud infrastructure, it's a good product. We are developing some use cases and projects for customers with Microsoft Defender for Endpoint. It is good for us.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
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Cyber Security BA/BSA at a financial services firm with 10,001+ employees
Real User
Straightforward to set up with good technical support and good stability
Pros and Cons
  • "Technical support is good."
  • "There are likely some technical improvements or features that could be added, however, I cannot say, off the top of my head, what they would be."

What is our primary use case?

Usually, the solution is used in relation to keys management. We implemented a program for it, for the lifecycle of the keys. We've also used it for certificate management.

What is most valuable?

The initial setup is very straightforward.

The stability is very good.

Technical support is good.

The solution is in good condition and offers good functionality.

What needs improvement?

There are likely some technical improvements or features that could be added, however, I cannot say, off the top of my head, what they would be.

For how long have I used the solution?

I used the solution in relation to scoping a project. I was doing business analysis.

What do I think about the stability of the solution?

The solution was very stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

The technical support for Microsoft is very good.

How was the initial setup?

The initial setup is not difficult or complex. It's very simple and straightforward. 

What's my experience with pricing, setup cost, and licensing?

I do not know how much it costs per month. I cannot say how it compares against the rates of the competition.

What other advice do I have?

We are a Microsoft Customer.

I'm not sure if I would recommend the solution to others. It depends on their requirements. It needs to fit a company's use cases.

I would rate the solution at an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Consultor Senior at a consultancy with 51-200 employees
Real User
A free solution that performs well
Pros and Cons
  • "It performs well. The stability is seamless."
  • "A concern is ransomware, whether people can penetrate and encrypt my data or steal my credit card/banking information."

What is most valuable?

I haven't experienced any problems.

What needs improvement?

They could improve the information about how they are dealing with people who could attack minors. This is my main concern. 

Another concern is ransomware, whether people can penetrate and encrypt my data or steal my credit card/banking information. 

For how long have I used the solution?

I have been using it since 2019.

What do I think about the stability of the solution?

It performs well. The stability is seamless.

What do I think about the scalability of the solution?

Scalability is not a problem because we don't have servers. We don't do anything more with the computers than use them for studies, reading papers and books, watching movies, and communicating with our family. So, we don't need to scale up.

How are customer service and technical support?

If they could send me more information, then I could evaluate, read more, and give them opinions. For example, if someone tells me about a problem, then I can give solutions and also write to Microsoft regarding this information.

Which solution did I use previously and why did I switch?

From the beginning of the pandemic, we received another kind of software when we had to be at home, but it caused us problems with the performance. So, I decided to quit the other software. Then, I installed Windows Defender on all my computers, including my grandchildren's computers.

I was using Sophos previously, but it was causing problems with the performance. For example, when my grandchildren were trying to assume a session, they opened Excel or Word with a 4 GB computer using Windows 10 and then they always lost the connection or the continuities because the computer slowed down. However, when we decided to quit using Sophos and install all the features of Windows Defender, then those problems were resolved.

How was the initial setup?

The initial setup is very easy and straightforward.

My deployment process: I put some checks in the questions that they have. It was very easy. I read about it in the tutorial. I installed it on my entire family's computers (six computers) in less than half an hour.

What's my experience with pricing, setup cost, and licensing?

It is free.

What other advice do I have?

We are totally satisfied with performance and price. However, there is still the question, "Is it safe and secure enough for home, primary-school-age children, and minors?" Despite having a Masters degree in Computer Sciences and Mathematics, I have not been able to say if Microsoft is doing bad or good things.

Many companies may say that they have the best product, but I recommend always watching the news about what a company is doing. Stay informed. Don't be complacent. 

The solution is a nine out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Carlo Du Plessis - PeerSpot reviewer
Security Specialist at Engen
Real User
Top 5
Integrates well, continually updates, and reliable
Pros and Cons
  • "One of the valuable features of the solution is the small updates that keep my machine relatively clean from any infections."
  • "I would like the solution to be able to prevent unauthorized programs from installing and to block unauthorised URLs which is similar to web filtering product."

What is our primary use case?

The primary use of this solution is for the detection of malware and to stop phishing. 

What is most valuable?

One of the valuable features of the solution is the small updates that keep my machine relatively clean from any infections. Additionally, it has good integration with other Microsoft products.  

What needs improvement?

I would like the solution to be able to prevent unauthorized programs from installing and to block unauthorised URLs which is similar to web filtering product. 

For how long have I used the solution?

I have used the solution for approximately two years. 

What do I think about the stability of the solution?

I find the solution to be stable. 

What do I think about the scalability of the solution?

I find the solution to be quite easily extended into other environments. It is scalable, I have it on three devices. 

Which solution did I use previously and why did I switch?

I have previously used the McAfee Stinger product. 

How was the initial setup?

The installation of the solution is easy. I completed it myself and it took approximately 20 minutes. 

What's my experience with pricing, setup cost, and licensing?

The solution comes as a part of Windows 10 and it is covered under its license. 

What other advice do I have?

I will continue to use and would recommend the solution to others. 

I rate Microsoft Defender Antivirus an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior System Administrator at Debre Markos University
Real User
Top 20
Easy to use interface, user-friendly, and stable
Pros and Cons
  • "The solution has an easy-to-use interface, is always updated, and is user-friendly."
  • "The solution could improve by providing more integration."

What is our primary use case?

I use Microsoft Defender for Endpoint protection on my personal computer.

What is most valuable?

The solution has an easy-to-use interface, is always updated, and is user-friendly.

What needs improvement?

The solution could improve by providing more integration.

For how long have I used the solution?

I have been using Microsoft Defender for Endpoint for approximately one year.

What do I think about the stability of the solution?

The solution is stable and secure.

What do I think about the scalability of the solution?

I have found the scalability quite good.

How was the initial setup?

The installation is simple.

What about the implementation team?

I did the implementation of the solution.

What's my experience with pricing, setup cost, and licensing?

The solution is free and comes with Windows.

What other advice do I have?

I rate Microsoft Defender for Endpoint a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Security Architect at a comms service provider with 5,001-10,000 employees
Real User
Scalable with great threat detection and good stability
Pros and Cons
  • "It's not really visible for the user - which is a benefit."
  • "The initial setup can be a bit complex."

What is our primary use case?

The solution is used to protect the endpoint. Also, there's an antivirus and then advanced threat protection. It's also detecting threats and sending that to the cloud and correlating that without the events from other parts of the EMS suites. That's primarily what we are using it for. It is also capable of doing some attack surface reduction that you can configure on the endpoint. It's basic protection plus surveillance. It's also an EDR, however, we are not using that.

How has it helped my organization?

It's always very difficult to measure, however, it integrates very well with the other Microsoft products. It's easy to handle them. That's an important point when you want to achieve a higher security level that it's easy to manage. You can be sure that it's up to date and it's managed and the alarms are taking care of and so on. It's not only the technical capabilities, that are important. How it plays together with the rest of your products is also key.

What is most valuable?

It's not really visible for the user - which is a benefit. 

We know it's pretty good in terms of detecting threats against our platform and attacks. We have seen that.

There's privileged escalation or lateral movements for attacks.

The solution is stable.

The scalability is good.

What needs improvement?

The dashboards could be better. There's a suite of different products that play together and enhance security and receive signals from different parts of the product suites. When you are trying to look into that sort of depth on a dashboard, or across various dashboards, it can be difficult to obtain a comprehensive overview as it's so divided.

The initial setup can be a bit complex. 

Beyond that, I'm not involved in the day-to-day operation. There may be others that can offer more insights.

For how long have I used the solution?

We started using it when we started to migrate to Windows 10 and that was likely four years ago. However, that was the Microsoft basic version. Recently, we also enabled the ATP path.

What do I think about the stability of the solution?

It's my understanding that the solution is very stable. It's a pretty mature solution.

What do I think about the scalability of the solution?

In terms of scalability, we have not encountered any issues. We have around 7,000 end points.

We don't have too many physical people dealing with the solution. We have some people in operations and then some architects and so on, however, they are not involved on a day-to-day basis.

How was the initial setup?

The initial setup is somewhat complex, however, that's not only due to the product. It's also the environment that it is going to be implemented into. Also, when you have a company with a lot of legacy products and all the setups and so on there may be difficulties in terms of getting everything to work together.

The deployment can take up to a couple of months, however, it's dependant on the environment that it needs to be implemented into. For instance, if other kinds of agents are writing on the computer, you need to make sure that it is not consuming too much CPU capacity and so on. If you have a good system, it would be very quick to install.

We have a deployment plan and we have taken advice from Microsoft Learning from their onboarding Planning information. There isn't anything that is very special, as, when you roll out new software on an endpoint, you must make sure that it's not disturbing the day-to-day operation. You start with a small group of test users and then do it in bigger and bigger waves and always be ready to go back. It's good to have that preparedness so that you can roll back and you can investigate what's gone wrong and so on, however that's not special to a different endpoint. That's a normal deployment strategy.

What was our ROI?

It has been possible to reduce the use of other agents. Beyond that, we have not made any financial calculations in relation to ROI. We have been using McAfee, for example, among others, and it's been possible to scale down. Microsoft is more integrated, more comprehensive, and Defender is part of the Microsoft operating system.

What other advice do I have?

We are customers and end-users.

This Microsoft security platform is very much a SAS platform. It's playing together with all the other security products from Microsoft and the company is using the Azure platform to collect the information and to work on the main refine security findings. It's working very well together with the Microsoft Cloud solution for security.

It's my understanding that they call it the security graph. It's quite important that they are communicating together. Windows Defender, ATP is delivering a lot of telemetry to that form and correlating it with telemetries.

The reason why we have implemented DHCP part is due to the fact that we bought a Microsoft E5 license with a lot of security enhancements.

I've only seen it in the implementation and design phase, however, it's pretty good. That said, it's also within the environment of a large company where the processes can be a bit difficult.

I'd advise users to integrate it into their security operations center so that they can have the full benefit of the product.

I'd rate the solution at an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
‎Microsoft Enterprise administrator at a comms service provider with 1,001-5,000 employees
Real User
Has prevented all viruses since we implemented it
Pros and Cons
  • "It's really stable. I've used a lot of stuff, a lot of products, like ESET and Kaspersky. None of them are comparable with this one. This one is much better."
  • "The end-user also cannot do some advanced actions on it. It's a little bit complicated for our end-user, so it needs to be simplified."

What is most valuable?

The solution is really fast. I have never experienced any viruses since I've been using it.

What needs improvement?

I think the console can be better.

The end-user also cannot do some advanced actions on it. It's a little bit complicated for our end-user, so it needs to be simplified.

I think the solution is complicated. This one is one of the concerns that I like to talk about because some end-users do not know how to navigate through the console and how to work with them. I think this is not such a big deal, but I know that there will be other things that may be important to us like, how we can centrally manage users and reports are really important for us. For example, in Kaspersky, we had a problem where we couldn't detect the attacks that we had in some of our zones in our data center. I think if Microsoft Windows Defender can report these things, it's going to be great.

For how long have I used the solution?

I've been using the solution for six years.

What do I think about the stability of the solution?

It's really stable. I've used a lot of products, like ESET and Kaspersky. None of them are comparable with this one. This one is much better.

What do I think about the scalability of the solution?

To scale the solution, I think you need more licenses but I'm not sure. We have 100 to 1,000 users. We just use it for some end users, not for all the users. The users are mainly end-users and a few admins. We plan to increase users annually.

Which solution did I use previously and why did I switch?

We used other solutions, like ESET and Kaspersky. We had to change at first due to user complaints, especially about Kaspersky, because it used a lot of the resources. So we switched to ESET but after some time we just switched to Windows Defender

How was the initial setup?

The initial setup was really easy, a no brainer.

What about the implementation team?

I installed the solution on my own.

What other advice do I have?

I would recommend the solution because I can confidently tell everyone that this product is working very well and it's stable. You are always sure that they are able to deal with a virus or something else that may interrupt your work.

I would rate this solution nine out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Microsoft Defender for Endpoint Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
Buyer's Guide
Download our free Microsoft Defender for Endpoint Report and get advice and tips from experienced pros sharing their opinions.