Microsoft Configuration Manager Reviews

The primary use case of this solution is the application and device management for any windows desktop and mobile device clients.

The most valuable feature is the restriction of data transfer between unmanaged applications and managed applications, specifically on mobile devices. For example, if a user wants to transfer data from email to WhatsApp, that can be restricted.

The solution can be improved by speeding up the synchronizing of the policies on the devices. Technical support can benefit from shortened response times and making sure all of the support team are at par with their knowledge regarding the solution.

I have been using the solution for four years.

The solution is stable. We currently have seven to nine thousand users.

The solution is scalable to match our needs.

The technical support team's response time can be slow at times and some people are more knowledgeable than others depending on who you have assigned to the ticket.

The initial setup is straightforward. I give it an eight out of ten for ease.

The price is competitive and reasonable. I would give the solution an eight out of ten on price.

I give the solution a nine out of ten.

The solution doesn't require any maintenance from our end because it is a cloud-based solution and Microsoft takes care of everything. 

The solution is easy to integrate with the durations and application, and administration is also very simple. When you go with the combination of licenses, the cost is also good, and reasonable.

SCCM is used in the insurance and public administration sector. We have various sized customers using it.

We are using the solutions for PC application inventories, patch management for new PC installation, PC reinstallation, and zero-day patching. We're using it to its full capabilities. It's a complete solution in the Microsoft environment.

SCCM has made it easy for our organization to personalize all the distribution schedules and how we want to distribute. It is very easy to manage, and there is a lot of option.

The most valuable feature of SCCM is the application distribution.

SCCM can improve on third-party application support.

The next features are coming through their newer solution Microsoft Intune or Microsoft Endpoint Configuration Manager (MECM).

I have been using Microsoft System Center Configuration Manager (SCCM) for approximately 15 years. 

SCCM is stable.

The scalability of SCCM is good, it can scale a lot. You can manage a very small environment and go up to a couple hundred thousand PCs.

The support we have received from Microsoft was excellent.

I did not use another similar solution to SCCM.

The SCCM deployment difficulty level and time frame are dependent on how large the deployment is. If it is a large company then it can be complex. It can range in time from a couple of hours to a couple of days to a couple of weeks.

SCCM is an old on-premise solution. We're moving through to MECM and that is a cloud-based solution to do similar functionality, such as Intune. SCCM is used at its most. We will not increase the use of SCCM.

We are consultants and we do all of the implementations of SCCM for our customers.

The number of staff we need for maintaining the solution depends don't the size of the company, but usually, we have two to three people.

The ROI has been very good from SCCM.

The price of SCCM depends on the size of the organization. The price is competitive.

I rate the price of SCCM a three out of five.

We did not choose SCCM. It's a solution that evolved, and at one point it changed its name.

My advice to others is to plan ahead and make sure to take into account everything that the solution can do because if you do not understand what the product can do, you will probably buy a lot of software to do what the solution is already doing. Understand all the features and how you will be able to use them.

The next features are coming through Microsoft Intune.

I rate Microsoft System Center Configuration Manager nine out of ten.

The most valuable feature of Microsoft Endpoint Configuration Manager is patch management.

Microsoft Endpoint Configuration Manager can improve by allowing us to schedule the scripts, we don't have a script scheduling option and have to do it manually. 

I have been using Microsoft Endpoint Configuration Manager for a couple of years.

Microsoft Endpoint Configuration Manager is a stable solution.

The scalability of Microsoft Endpoint Configuration Manager is good.

The support can be responsive but other times can be a little slow.

The rate support from Microsoft Endpoint Configuration Manager an eight out of ten.

I have not used another solution other than Microsoft Endpoint Configuration Manager.

The initial setup of Microsoft Endpoint Configuration Manager was simple.

We did the deployment of Microsoft Endpoint Configuration Manager in-house. We have our maintenance of the solution automated.

Microsoft Endpoint Configuration Manager is a complete solution for what we need it for, and I would recommend it to others.

I rate Microsoft Endpoint Configuration Manager an eight out of ten.

Microsoft Endpoint Configuration Manager is used for ingenuity and automation.

The configuration of Microsoft Endpoint Configuration Manager could be improved, it is a bit complicated.

I have been using Microsoft Endpoint Configuration Manager for a few years.

The stability is very good.

Microsoft Endpoint Configuration Manager is very scalable.

The support from Microsoft Endpoint Configuration Manager is good, they are friendly.

The initial setup of Microsoft Endpoint Configuration Manager is straightforward. The time it takes for the process depends on the environment, typically it can take one day.

There is not a license needed to use the solution. 

I rate Microsoft Endpoint Configuration Manager an eight out of ten.

Microsoft is working on migrating the function of Microsoft Endpoint Configuration Manager to the cloud. Every week and every month there is something new that's happening to move to the cloud.

Microsoft Endpoint Configuration Manager is used for installing new workstations without the interaction of people, it does the deploying of workstations automatically. Autopilot is used for automatic deployment installations of workstations without IT support. We only have packages at home and we do not need a VPN to configure workstations from home.

The patching of inventory to patching of Windows and applications, such as Office, inventory of wiping security, deploying new software, reinstalling software, uninstalling software, and wiping the device. This is insecurity from Active Directory services, some functionality we are moving to a group policy.  By having less IT support you can handle more workstations.

The solution could improve the functionality for automating, license management. Additionally, more and better-looking reports are needed.

I have used Microsoft Endpoint Configuration Manager within the last 12 months.

Microsoft Endpoint Configuration Manager is a stable solution. We do not have a lack of production in my orgaization.

The solution is highly scalable.

We have two IT engineers using the solution.

Microsoft has high-level support, I only have good words to say about them.

I have used Zabbix previously. I was using Zabbix, its free tool. It's not for somebody who does not have knowledge of Linux. Zabbix is not for a regular Microsoft user to use.

The installation requires a lot of knowledge and experience. The whole process took us three months.

The license price could be reduced for Microsoft Endpoint Configuration Manager  They should make the price more affordable for smaller companies, most companies would be able to use the solution if it was priced better.  There are more people on this cloud because you don't have to have either a server room or an on-premise server. You can have one IT person handle this without any local infrastructure. 

You receive a license for Microsoft Endpoint Configuration Manager when you buy an EMS E3 license. 

I would recommend this solution to others.

I rate Microsoft Endpoint Configuration Manager a nine out of ten.

We are using Microsoft Endpoint Configuration Manager in our organization for patch deployment. Additionally, we deploy and manage Microsoft antivirus solutions to most of the desktops and the servers which we have.

I have been using Microsoft Endpoint Configuration Manager for approximately 

The solution is stable.

Microsoft Endpoint Configuration Manager is scalable.

I have used this solution in a couple of banks I have worked in.

The technical support is good.

The installation was not too difficult.

We use consultants to do the implementation and they were trained by Microsoft.

For enterprises, there is an annual license required to use this solution. The price of the solution could be cheaper. However, this is mostly because of the exchange rate from the dollar to the Nigerian currency.

I would recommend this solution to others.

I rate Microsoft Endpoint Configuration Manager a nine out of ten.

SCCM is used to manage both users, and your devices. It's an administration tool used for endpoint protection.

I would like to see more automation.

I have been using SCCM for three years.

We are using the 2019 version.

SCCM is a stable solution.

I have not scaled with this solution. I use it for a specific reason.

I have never contacted Microsoft technical support. I use our internal support.

I was not involved in the installation of this solution.

I would recommend this solution to others who are interested in using it.

I would rate SCCM a seven out of ten.

We use it and our clients use it for device patch management, servers, and management processes.

We deploy it for clients but we don't usually maintain it for them.

The best thing about SCCM is the patch management. You can make sure that all of your devices are there. You can see all of them and see your levels.

It lets you know what your infrastructure is like and what state you are in.

SCCM internally works great. On your internal infrastructure, it is fantastic. It gives you everything you want it to do.

Because of the way SCCM is, we are moving to the Intune platform similarly to the way that everybody else is. Microsoft is slowly migrating SCCM to the new Intune product for management.

There are so many issues with SCCM, but they are already working on migrating the desktop to the intune platform. They have already improved the management and the patch management. They are also looking at cloud integration and being able to deploy it in Azure properly and run the Azure infrastructure.

The main or legacy issue is not being able to do remote management of devices without being on a VPN to get their updates. It didn't work well on non-corporate networks. This has been resolved by the new Intune platform.

It's Microsoft, they have their issues, but they are getting better. They are integrating it with their office products, and their platforms.

In the next releases, I would like to see them make it easier to do remote sessions into the boxes.

It would be nice to have everything in one place. Now they have Intune for the desktops and SCCM to handle their servers.

I have been using SCCM for ten years.

We were using some of the older versions.

The stability is only as good as your infrastructure.

The scalability of SCCM is good but now that it is on the intune platform, it's even better.

The usage and how extensively it is being used depends on the client and the client's roadmap.

As gold partners, you have a direct line to Microsoft technical staff. It is easy for us to get support.

Our experience with the support is a positive one.

I have been using Zabbix for ten years. I have deployed it in my infrastructure.

I have integrated it with Grafana.

The initial setup is pretty straightforward.

Depending on the customer and their infrastructure, it could be easy. If it is a small infrastructure the installation could be quite quick. You could fire up SCCM, sent the probes, let them detect it, and put it in. 

For large infrastructures or complex networks, it can be more difficult. It can take as long as a day to get it all set up and running or it could even take a week.

One of the joys of SCCM is that one person could easily maintain it but we have two people from the service desk.

They are always changing their price model, which I don't like. It would be better if they didn't keep adjusting their price model.

The price model is different for every client. It depends on the corporation, the company's subscription balance, and how many machines they have. For us, it fluctuates. 

Some clients have a smaller infrastructure, and for those with large infrastructures, it will cost them more. Others will also have multiple versions of it for backup and failovers.

I was looking for a comparison to see if I want to propose them to some of my clients.

If you are implementing from new, go with Intune directly, don't use the on-premises version.

With the transitioning state to the cloud versions, I would rate SCCM a seven out of ten.

They have handled desktops very well but they haven't transitioned servers very well.

I like its ease of use. It does what you need it to do, and it's a one-stop-shop for the company and for all your deployments. If you incorporate Intune into it, you can have both. You can bring your own devices and corporate devices, and everything runs out of SCCM and Intune.

They should improve their anti-malware policies like the SCEP policies. For instance, you can't have different policies for different servers, there is only one policy in all the servers, and everything is covered under that. 

For example, say you want to scan one group of servers on Saturday, and then you want to scan another group of servers on Sunday, you can't do that. You have to scan all your servers, a regular scan or a full scan, on the same day and at the same time. That's definitely one thing they need to resolve. 

In the next release, it would actually be nice if they included Apple products. It will also help if you can use Intune again. Their compliance reporting feature could also be better. They can maybe work a bit on that for patching now.

It would be better if SCCM came with the functions of Right Click Tools built-in. If SCCM would have all those functions already built-in, we won't have to go and spend $5,000, just as an add-in from another company to get those functions.

I have been dealing with SCCM for nine years.

I used to be the SCCM administrator for quite a big company that had 80,000 people. That's pretty much all I did all day, every day.

BigFix is the poor man's SCCM. It's for people that can't afford SCCM and for small and medium-sized businesses. There's nothing else out there that can do what it can do.

On a scale from one to ten, I would give SCCM a nine.

We use this solution for image and software deployment.

It wasn't very user-friendly.

The reporting is not very good.

It was hard to effectively manage with one person.

I have been using SCCM for ten years.

We have version 2012.

It's a stable product. In terms of our experience with any bugs, glitches, or crashes there were not more than what is normal for Microsoft.

SCCM does not scale well, which is one of the reasons we are not going to continue to use it.

We have six people in our organization who are using it.

I have not had any contact with technical support.

Previously, I did not use another solution. SCCM was the only one that we used while I was there.

The initial setup is complex.

You need more than one person to manage the environment.

We are currently evaluating some EDR alternatives.

I would not recommend using this solution. I didn't really like anything about it. In general, I am not a fan of Microsoft.

I would rate SCCM a four out of ten.