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Eric Shimokawa - PeerSpot reviewer
IT Head at Nova Futura
Real User
Jul 22, 2022
App building service that is used to host and support project management for IT development
Pros and Cons
  • "This solution is easy to deploy."
  • "This is a good solution for those who want to start small looking for a data center that is cloud based."
  • "The cost management of this solution could be better. We only receive estimations."
  • "The cost management of this solution could be better. We only receive estimations."

What is our primary use case?

This solution is used for project management, source code and IT. It is used primarily for development purposes.

What is most valuable?

This solution is easy to deploy.

What needs improvement?

The cost management of this solution could be better. We only receive estimations.

What do I think about the stability of the solution?

This is a stable solution. 

Buyer's Guide
Microsoft Azure App Service
March 2026
Learn what your peers think about Microsoft Azure App Service. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
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What do I think about the scalability of the solution?

This is a scalable solution. 

How was the initial setup?

The initial setup of this solution is very easy.

What's my experience with pricing, setup cost, and licensing?

The pricing and cost of this solution depends on the use and needs of a business.

What other advice do I have?

This is a good solution for those who want to start small looking for a data center that is cloud based.

I would rate this solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1284063 - PeerSpot reviewer
Technical Architect at a construction company with 10,001+ employees
Real User
Oct 31, 2020
Feature-rich, fantastic technical support, and debugging is easier with Application Insights
Pros and Cons
  • "Debugging using Application Insights is a valuable feature."
  • "Everything looks good and we are happy with this product."
  • "Initially, there were some rare instances when the server went down because it was deployed on Linux."
  • "Initially, there were some rare instances when the server went down because it was deployed on Linux."

What is our primary use case?

We have our application on Azure and it does a REST call through the App Service, which in turn connects to our on-premises database.

We are using Tomcat and Java in conjunction with this service.

This product is user-friendly and the customization is good.

How has it helped my organization?

We wanted an application that we can use on the cloud to expose services outside of our premises. Azure provides a good platform and the integration is very strong, as well as scalable. You don't have to worry about procuring a server or maintaining it. You simply write the code, deploy it, and Azure takes care of the scaling and everything else.

What is most valuable?

There are a lot of features, such as scaling up and scaling down.

Debugging using Application Insights is a valuable feature.

What needs improvement?

Initially, there were some rare instances when the server went down because it was deployed on Linux. There are some features that are not available on the Linux-based deployment, yet are available on Windows. This is something that I think Microsoft has now caught up.

For how long have I used the solution?

I have been using the Azure App Service for the past year.

What do I think about the stability of the solution?

We haven't had any issues with respect to stability.

What do I think about the scalability of the solution?

It scales very well and in the case of our environment, it is good. We have approximately 20,000 people who are using the application.

How are customer service and technical support?

The technical support is fantastic. We have calls with Microsoft every couple of weeks and they have been very helpful in giving us insights.

Which solution did I use previously and why did I switch?

We were using Oracle prior to Azure, but that was on-premises. When we made the transition to the cloud, the company opted for Azure.

How was the initial setup?

The initial setup is simple.

What's my experience with pricing, setup cost, and licensing?

We have no complaints about the pricing.

What other advice do I have?

Everything looks good and we are happy with this product. It seems to have everything that we need and I haven't seen any limitations. My advice to anybody who is looking at it is that it's a good platform to start building your integrations.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Azure App Service
March 2026
Learn what your peers think about Microsoft Azure App Service. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,264 professionals have used our research since 2012.
reviewer1971444 - PeerSpot reviewer
Tech Lead at a tech services company with 201-500 employees
Real User
Oct 11, 2022
Easy to setup and scale
Pros and Cons
  • "App Service's best features are that it can be scaled easily and it includes Kudu."
  • "App Service is stable - I haven't seen any issues in the time I've been using it."
  • "App Service sometimes becomes very slow to respond, and it can be difficult to find the issue causing this."
  • "App Service sometimes becomes very slow to respond, and it can be difficult to find the issue causing this."

What is most valuable?

App Service's best features are that it can be scaled easily and it includes Kudu.

What needs improvement?

App Service sometimes becomes very slow to respond, and it can be difficult to find the issue causing this. Including more detailed error logs would be an improvement. 

For how long have I used the solution?

I've been using App Service for five years.

What do I think about the stability of the solution?

App Service is stable - I haven't seen any issues in the time I've been using it.

What do I think about the scalability of the solution?

App Service is easy to scale.

How are customer service and support?

Microsoft's technical support is good.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was easy, and the deployment took around five minutes.

What other advice do I have?

I would recommend App Service to other users and rate it eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
CTO at Tikean Ltd
Real User
Apr 12, 2022
Beneficial automatic upgrades, helpful support, but complex implementation
Pros and Cons
  • "The technical support from Microsoft Azure App Service is good."
  • "The most valuable feature of Microsoft Azure App Service is the automatic upgrades."
  • "The logging and monitoring could improve in Microsoft Azure App Service."
  • "The logging and monitoring could improve in Microsoft Azure App Service."

What is most valuable?

The most valuable feature of Microsoft Azure App Service is the automatic upgrades.

What needs improvement?

The logging and monitoring could improve in Microsoft Azure App Service.

For how long have I used the solution?

I have been using Microsoft Azure App Service for approximately three years.

What do I think about the stability of the solution?

Microsoft Azure App Service is a stable solution.

What do I think about the scalability of the solution?

There should be more scaling options in Microsoft Azure App Service.

How are customer service and support?

The technical support from Microsoft Azure App Service is good.

How was the initial setup?

The initial setup of the Microsoft Azure App Service is complicated.

What about the implementation team?

We have more than one person that handles the maintenance of the Microsoft Azure App Service.

What other advice do I have?

I rate Microsoft Azure App Service a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1419714 - PeerSpot reviewer
Cloud Architect at a tech services company with 51-200 employees
Real User
Oct 24, 2020
Stable with an easy initial setup and good infrastructure
Pros and Cons
  • "It's a platform as a service, so we don't have to manage the infrastructure to hold the websites."
  • "The best part is how quickly you can deploy the solution."
  • "The solution needs better integration capabilities on the network side."
  • "The network side needs improvement. It has to be more stable."

What is our primary use case?

We primarily use the solution to create a website. Azure will provide infrastructure without any servers and can provide service to host the websites of the company.

What is most valuable?

The reason that we are using the product is for the stability that they have.

It's a platform as a service, so we don't have to manage the infrastructure to hold the websites. We use it more for the confidence that it's going to be up and running and is easier for us to maintain.

What needs improvement?

The network side needs improvement. It has to be more stable. Sometimes we have issues with the network side when we expand the solution. You need to find stability in order to expand the solution properly. When we do that, or we add another app service through the app service plan, we have issues with the network, and we lose communication between our data center and the app service.

The solution needs better integration capabilities on the network side. There should be more options, for example, to update the DNS server, straight to the app service.

For how long have I used the solution?

I've been using the solution for six months. It's been less than a year, so it hasn't been too long.

What do I think about the stability of the solution?

The stability isn't as good as we need it to be on the network side. When we try to expand, we run into problems with the network. However, in general, we find the solution fairly stable.

What do I think about the scalability of the solution?

The scalability is affected by the stability of the solution which isn't perfect. You definitely need multiple resources in order to scale effectively.

We have about 500 users on the website at this point. It's new, so people are just getting there.

How are customer service and technical support?

Technical support is pretty good. Overall, I'd rate it eight out of ten. 

We have their premier support. I've found that the response is getting slower on some cases. They could be faster, however, that's something that's always on the support team. Everyone always wants faster answers.

How was the initial setup?

The initial setup is not complex at all. It's very straightforward. The best part is how quickly you can deploy the solution. It's just two or three clicks and you are up and running.

Overall, the deployment is good as, apart from this viable network, we have actually a 90.999% of it up and running.

What's my experience with pricing, setup cost, and licensing?

Azure is a pay-as-you-go type of service. It's my understanding that the pricing is okay, however, it's not an issue I deal with directly.

What other advice do I have?

We're a Microsoft partner.

I'd advise other users just to be sure that they have all of the components on the Azure side in order to do the hybrid configuration. From my experience, that will give you better performance if you have everything on there. That, and it will be totally clear and you won't mix anything up with some private stuff.

Overall, I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Brian Sullivan - PeerSpot reviewer
Chief Analytics Officer at Idiro Analytics
Real User
Top 5
Aug 24, 2020
Still familiarizing ourselves, but the data factory tool has proved to be most beneficial
Pros and Cons
  • "Azure data factory is a good tool."
  • "Ultimately it seems like it can do anything that you might be doing with a different tool or in a different location."
  • "Lacking somewhat in template data flows."
  • "There has been some building of pipelines where we've had to test and redesign a little so if there were maybe some easier to setup guides or more template data flows that would be an improvement."

What is our primary use case?

Our primary use case of the solution is for ETL. We're slowly moving everything over to Azure, so I think this will be our expected hub for the near future. I'm the chief analytics officer and we are a Microsoft partner.

What is most valuable?

The Azure data factory is the tool we're using the most. And again, we're using it for moving data around and data management. For now, we're pretty happy with the product although we're probably using it in a slightly more limited way. All the tasks we've done would have some reasonable degree of complexity and we've been able to achieve those tasks, or complete those processes. We're still getting familiar with it. 

What needs improvement?

There has been some building of pipelines where we've had to test and redesign a little so if there were maybe some easier to setup guides or more template data flows that would be an improvement. It would simplify the center processes. It would probably be impossible to have a template for everyone, but maybe there's some way to kind of simplify the initial stack and point frame for new users like ourselves, to make getting off the ground a little bit easier.

For how long have I used the solution?

I've been using the solution for almost a year. 

What do I think about the stability of the solution?

The solution is stable. We don't have very large data volumes and we haven't yet migrated high data processing power onto the cloud. 

What do I think about the scalability of the solution?

We haven't been attempting to push the boundaries in scalability. It's probably something we will gradually get to, maybe over the next six to 12 months where we will be migrating some additional processes and workload onto the cloud that we may start to see if scalability becomes an issue.

How are customer service and technical support?

We haven't yet needed to contact technical support. 

How was the initial setup?

The initial setup was reasonably straightforward. We've kind of been taking slow steps and migrating requirements as we gradually move certain tasks or certain processes into the cloud. We've done all the deployment ourselves. 

What's my experience with pricing, setup cost, and licensing?

I think at the moment we're spending less than USD $100 a month. Because we're a Microsoft partner, we get a certain amount of credit on our partner account, but I don't think we've spent more than about $100, maybe $200 in a single month.

What other advice do I have?

I would recommend the product. I would suggest giving yourself time to learn and adapt to the product. A lot of people would probably come to it having some historic or some existing software product in place and they're maybe migrating onto it. And so it will likely involve changing or redesigning how some existing process works. It's a good time to kind of learn some of the intricacies or the way Azure operates that might be slightly different to what they do on-premise. Ultimately it seems like it can do anything that you might be doing with a different tool or in a different location. It's just a matter of figuring out the configurations and the process.

I would rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
DGM (Software) at a tech services company with 10,001+ employees
Real User
Mar 10, 2020
Offers a good feature set and has a user-friendly look and feel
Pros and Cons
  • "Overall, all of the features are very good."
  • "Overall, all of the features are very good."
  • "I am new to the intervention and I find it difficult to find my way around the user interface. I have my own learning tool. However, it could be simpler for new users."
  • "I am new to the intervention and I find it difficult to find my way around the user interface. However, it could be simpler for new users."

What is our primary use case?

The primary use case has been pretty vague so far. Right now, my scope is on DevOps. I'm looking at it from the point of view of having a DevOps platform. We already have a team foundation server and are working from the cloud.

What is most valuable?

For me, the DDT has been very valuable. 

The code is very good. We are using that. We are currently exploring Azure Codes and Artifacts.

Overall, all of the features are very good.

It's a Microsoft solution, so it's very familiar in look and feel.

What needs improvement?

It's too early to really say what features are lacking at this point.

I am new to the intervention and I find it difficult to find my way around the user interface. I have my own learning tool. However, it could be simpler for new users.

The pricing could be a bit less.

For how long have I used the solution?

We haven't been using the solution for too long.

What do I think about the stability of the solution?

So far, the solution's stability is very good. We have no complaints.

What do I think about the scalability of the solution?

We haven't found any issues with scalability so far. It's been quite good.

How are customer service and technical support?

We haven't requested any troubleshooting or help so far, as we haven't used the solution for too long just yet.

How was the initial setup?

The deployment varies, but could take up to one or two months. There are a few things we are currently trying. We were looking for a CATD type of model.

We have our own team that is able to maintain the solution.

What other advice do I have?

We've had a long business relationship with Microsoft. We're partners.

We're still in the process of exploring the solution. However, so far, I would recommend it. I'd rate it eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Business Intelligence Manager at a consumer goods company with 10,001+ employees
Real User
Nov 28, 2019
Good Data Factory features and good scalability but the stability could be improved
Pros and Cons
  • "The product is scalable."
  • "The Data Factory is very good, as is the SSIS, which I also use on the cloud."
  • "The solution is quite expensive. If you need more features, you need to pay for them."
  • "We occasionally have some problems and get some errors. Right now, we have a lot of issues with it."

What is most valuable?

The Data Factory is very good, as is the SSIS, which I also use on the cloud.

What needs improvement?

The cost of the solution needs improvement.

For how long have I used the solution?

I've been using the solution for three months.

What do I think about the stability of the solution?

We're still testing the product. We occasionally have some problems and get some errors. Right now, we have a lot of issues with it.

What do I think about the scalability of the solution?

The product is scalable.

What's my experience with pricing, setup cost, and licensing?

The solution is quite expensive. If you need more features, you need to pay for them.

What other advice do I have?

We use the cloud deployment model.

I'd rate the solution seven out of ten. There are other solutions that seem to be okay as well. Windows, for example, has a good protocol. There's also AWS, but it's just on the cloud.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure App Service Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Microsoft Azure App Service Report and get advice and tips from experienced pros sharing their opinions.