Christian Sanabria - PeerSpot reviewer
IT Professional at Tecnológico de Costa Rica
Real User
Top 10
A good app development tool that is easy to use, but requiring a lot of improvement in its technical support
Pros and Cons
  • "Enroll in some kind of formal training, not from Microsoft, but from a partner, and keep up with the change because the Azure platform changes a lot."
  • "I would like to see some significant improvement in the technical support provision for this solution."

What is our primary use case?

I use this solution to learn about the application development technology and platform and be able to recommend it to my employer.

How has it helped my organization?

I'ts not being used yet.

What is most valuable?

I particularly appreciate that this is a very straightforward and easy solution to use.

What needs improvement?

I would like to see some significant improvement in the technical support provision for this solution. 

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Microsoft Azure App Service
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For how long have I used the solution?

I have been working with this solution for around six months.

What do I think about the stability of the solution?

I have found this to be a mostly stable solution during my time using it.

What do I think about the scalability of the solution?

This is a very easily scalable solution with practically unlimited growth potential.

How are customer service and support?

The technical support for this solution is terrible.  I regularly experience delays in response times when I raise and issue, and have often had occasions when no response at all has been given.

How would you rate customer service and support?

Negative

How was the initial setup?

The initial setup of this solution is very straightforward.

What about the implementation team?

I implemented this solution myself, as it is for personal use.

What other advice do I have?

I would recommend that potential users of this solution enroll in some kind of formal training, perhaps from a Microsoft partner. They should also be prepared to keep up with the regular changes applied to this platform.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Mouly Korthiwada - PeerSpot reviewer
Enterprise Architect at Tata Consultancy Services
Real User
Top 5
Flexible, configurable, and easy to use
Pros and Cons
  • "The cost is reasonable."
  • "From an IoT use case perspective, we're all good, however, we should have additional plugins."

What is our primary use case?

We have used App Services to integrate a lot of solutions, to bring content from a different domain or maybe a different data source. 

We were using a lot of Microsoft Azure services to build. We were also leveraged to deploy non-SAP solutions like Python Machine Learning IOTs, using these App Services to bring solutions into SAP.

We were doing one POC for one of the last customers where we had to integrate mobile solutions and IoT. We were using App Services to build those IOT components, retrieve data, and integrate with SAP.

We were using some temperature readings for our supply chain logistics company. Once we read temperatures, we'll push it to the App Service, and App Service will internally push it to the digital twins. From there, we get the events and consume those events into a function, and then whatever the functions read will be pushed into the DB.

What is most valuable?

The best feature is the latency is significantly less. The functions which are provided in this App Services app work very fast, and there are no latencies that we see. The realistic data allow us to configure analytics on top of it, and it is very fast.

It is easy to set up.

The cost is reasonable.

We've found the product to be stable. 

What needs improvement?

Recently, we have used some scheduling and event management. From an IoT use case perspective, we're all good, however, we should have additional plugins.

For how long have I used the solution?

We started using the solution in 2021.

What do I think about the stability of the solution?

It is stable so far. We have not received any challenges during our implementation. 

What do I think about the scalability of the solution?

Azure was very fast in doing scalability from a user management perspective. Whenever you add a new user, it automatically aligns, and then the license gets adjusted automatically.

We have a few thousand users. Pretty much everyone uses it. 

Which solution did I use previously and why did I switch?

We began using the solution due to the fact that digitalization is becoming normal now, and we have to integrate a lot of non-SAP solutions. App Services gives a lot of flexibility for us to bring data from any data source and push it to enterprise services, which we want to consume.

How was the initial setup?

The solution is easy to set up. It's very easy. it's not complex at all. 

It only takes about a week to deploy a bare-bones product. To have an end-to-end solution, it only takes 20 to 30 days. 

What's my experience with pricing, setup cost, and licensing?

From a licensing cost perspective, Microsoft Azure, compared to other cloud services providers, is competitive and reasonable from an implementation point of view.

The Azure license is based on usage. It's pay as you. We pay for what we consume. 

What other advice do I have?

We are partners with Microsoft.

I'm not sure what version of the solution we're using. 

I'd advise users to try out the product.

I would rate it eight out of ten. It is flexible and easy to use. Configuring and deploying are also quick and easy. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Buyer's Guide
Microsoft Azure App Service
April 2024
Learn what your peers think about Microsoft Azure App Service. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,740 professionals have used our research since 2012.
Ferran T. - PeerSpot reviewer
Executive Director at Sosteca
Real User
Top 5
Integrates well with Microsoft infrastructure and developer solutions
Pros and Cons
  • "One valuable feature of Azure App Service for us is its integration with Azure DevOps, which we heavily rely on in our development process."
  • "In terms of improvement, the technical support could be better."

What is our primary use case?

We use Azure App Service for both app development and deployment. Sometimes, we use it for testing, and we also have several products running in production on the platform.

What is most valuable?

One valuable feature of Azure App Service for us is its integration with Azure DevOps, which we heavily rely on in our development process. It is user-friendly once you understand how it works, although getting to that point can be a challenge. Additionally, Azure App Service offers excellent integration with Microsoft infrastructure and developer solutions.

What needs improvement?

In terms of improvement, the technical support could be better.

For how long have I used the solution?

I have been working with Microsoft Azure App Service for almost six years.

What do I think about the stability of the solution?

We have faced reliability issues due to configuration issues on our end, not the technology itself. While Azure App Service provides information on problems, sometimes it is not sufficient, and resolving issues can be time-consuming.

What do I think about the scalability of the solution?

In terms of scalability, we haven't encountered any issues with Azure App Service. 

How are customer service and support?

The support I have received, mostly from individuals in India, hasn't been very helpful. They tend to send long emails with lots of links, which often don't directly address my specific issue. This can be frustrating and time-consuming, as it doesn't efficiently solve the problem at hand. Azure App Service might offer better support with higher-priced plans, but those might be too costly for smaller external companies like ours. I would rate the support as a three out of ten.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

I have used SolarWinds along with Azure App Service for web application development.

How was the initial setup?

Installing Azure App Service has been challenging at times. Whether deploying through Azure pipelines or directly from Azure, the process can be time-consuming due to configuration complexities. We have encountered instances where resolving issues took days or even two to three weeks to complete the deployment.

What's my experience with pricing, setup cost, and licensing?

Microsoft offers various pricing plans and licensing options, which initially seem reasonable, especially for small companies like ours. However, as we grow, the pricing can become less flexible. We pay for Azure monthly, while some licenses, like the Action Pack, are paid annually.

What other advice do I have?

Overall, I would rate Azure App Service as an eight out of ten. It is a good tool but could be more user-friendly.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Technical Lead at a tech services company with 1,001-5,000 employees
Real User
Top 10
A multi-tenant environment where customers can load and run applications
Pros and Cons
  • "The most valuable feature is the ability to scale the application."
  • "The outbound connectivity is not great."

What is our primary use case?

Our primary use case for this solution is hosting web applications which can be Linux or Windows-based. Microsoft Azure App Service is a multi-tenant environment where customers can load and run the application. It is similar to a platform as a service.

What is most valuable?

The most valuable feature is the ability to scale the application. It scales dynamically and comes with two features. If you can find a fabulous feature in the Azure Functions app, it allows you to scale, so you don't need to worry about manually scaling or setting any scaling parameters. Then it automatically does the scaling on its own.

The other feature comes with VNet integration. So we can connect the Microsoft Azure App Service to a VNet so that it can privately communicate with other resources within Azure with a private IP. It also comes with the CDN feature, which can automatically load in some of your configuration files and use it instead of going back to storage to pick that up. It also has awesome features like backup, so you don't need to set up a recovery service, as it automatically does that. So you can back up the existing state of your application in case of any loss. In a nutshell, it has dynamic tools.

What needs improvement?

The outbound connectivity is not great but can be improved because, on virtual machines, the Microsoft Azure App Service uses four or five outbound IPs. So basically, if you want to communicate with an external source, you can use outbound IPs. For example, you must whitelist the outbound IP when communicating with an SQL database externally. However, because it's a multi-tenant environment and other customer applications are being shared on a skills tab, there are always limitations in the smart port. So each customer has a particular allocated smart port, which they should exhaust. It helps to work with the code. Regardless of features like a firewall where they have a hub and an environment they have features like a front door which can increase the smart port's limits to about 64,000. Hence, it will be good to have one IP without needing to add any other infrastructure.

Additionally, they can improve scaling the typical environment in terms of scalability. I believe the limit for the multi-tenant environment is about 20 to 30 maximum on the PV3. So if they can increase that, other than having these significant scaling limits for the Microsoft Azure App Service environment, which is about 200, that will also help.

Also, dedicating one outbound IP for App Service will go a long way.

For how long have I used the solution?

We have been using this solution for approximately three years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

They have a good support team. We don't think the front-end support is of concern because the front end has to talk to the internal respective application engineering team. Sometimes the core platform issues may take about two months or more. They can answer your queries, and they can help you do investigations.

Additionally, depending on your support package, if you have a premium plan, you get the best because you have support engineers who are intelligent. But you get different services with the pro-direct support plan. There's miscommunication between the front end and the application engineering team. I think that's something that they need to improve. On a premium plan, you get excellent support. I rate support for pro-direct a six out of ten and premium support an eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy. You can set it up through the portal, a template, or Terraform. It integrates with other features like Docker so if you have your image in Docker Hub or ECR, you can select the image, and it pulls those images in and runs your application.

It has many features, and other deployment methods like Bitbucket, FTP, DevOps, and GitLab can integrate these things into Microsoft Azure App Service. It is easy to set up because you don't need to start building servers. We also don't need to complete any maintenance. 

What's my experience with pricing, setup cost, and licensing?

The price of this solution is competitive. It works as an App Service plan so you can have multiple App Services that are part of a plan. So, for example, you can have about 10 App Services in an App Service plan. It's like a VM, where you have different applications running and you are not charged for all of the applications. However, you are being charged for the plan, so I think it's worth having that setup. At the same time, you need to plan how your costs will be and their ranges of variations. As we call it, SKU is where you can easily factor in so it is okay in terms of price.

One of the best products is the Functions app, which comes with serverless computing in the sense that it gives you about a million transactions for free every month. That is one of the cheapest. So you don't need to worry about how long your function triggers, just that if it scales more than that and performs more transactions, you get charged for it. The exact cost depends on the SKUs.

What other advice do I have?

I rate the solution an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Cloud solution architect at a tech vendor with 10,001+ employees
Real User
Top 20
A scalable solution with user-friendly Power Apps
Pros and Cons
  • "The Logic Apps and Azure functions are very robust."
  • "The setup is complex if you have no experience."

What is our primary use case?

We use this solution for everything I do. We use it on e-commerce platforms and for business activities. Currently, we're using the latest version of the App. However, we used the e-commerce version between 2019 and 2020.

What is most valuable?

The most valuable feature is the Power Apps because it is very user-friendly. In comparison, the Logic Apps and Azure functions are very robust.

What needs improvement?

I can't pinpoint a specific feature that can be included in the next release because Microsoft is making new changes to the app every day. Currently, everything works perfectly. 

For how long have I used the solution?

We have been using this solution for five years. I am a Cloud Solution Architect with TCS, primarily on the Azure front. I research different types of Power Apps. I focus on POCs and deal with architecture data.

What do I think about the stability of the solution?

This solution is stable as we haven't faced problems working with it yet.

What do I think about the scalability of the solution?

This solution is scalable.

How are customer service and support?

I can't comment on my experience with the customer service and support team because we connect directly with Microsoft whenever we have any issues.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

It is easy to set up if you have experience and knowledge working with it, but the setup is complex if you have no experience. 

Regarding pricing, I can't comment on pricing because I don't deal with issues related to pricing. 

What other advice do I have?

I rate this solution an eight out of ten. My advice would be to gain experience, get an MSN license and practice before working in production environments.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Abdul Ghani Shahzaib - PeerSpot reviewer
Principal Consultant at a tech services company with 5,001-10,000 employees
Consultant
Reliable, works well within the Microsoft environment, and capable of expansion
Pros and Cons
  • "The solution can scale."
  • "The solution is somewhat expensive."

What is our primary use case?

We are a reseller of Microsoft services and deliver this product to our customers. 

It is for hosting web and mobile applications and data. When we are integrating different applications, we need to connect them with Microsoft Azure services for integration.

What is most valuable?

We like that it's a close environment where we can do a lot of things. It integrates well across Microsoft products. 

It's stable. Microsoft recently announced it will be adding a local cloud into the UAE.

The solution can scale.

What needs improvement?

They need to be more transparent in terms of the scalability of the product. It's not clear how many users can use it in tandem. The non-functional information about the platform should also be readily available. 

Unlike AWS, which has many offerings, Microsoft's choices are more limited. AWS also has manuals and videos in order to clarify how things work. Microsoft needs more of that. 

Jordan and Saudi Arabia do not yet have local in-country clouds. 

The solution is somewhat expensive. They have a lot of competition from open-source rivals and need to make their offering more competitive somehow. 

For how long have I used the solution?

My background is in Microsoft technology, and I have been working with Microsft for five years and with this particular solution for almost three years. 

What do I think about the stability of the solution?

It's extremely stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

We haven't had any issues with scaling just yet. I haven't hit any limitations. We work with both SMEs and enterprises, and it has met the needs of both. 

How are customer service and support?

I handle pre-sales of software and therefore do not deal with technical support. 

How was the initial setup?

It is moderately easy to deploy. A company would require some technical help or know-how. There's maybe 50% complexity in general. Half is hard, half is easy. 

What about the implementation team?

Our support team is able to assist clients in setting up the solution. 

What's my experience with pricing, setup cost, and licensing?

The price is relatively high compared to other platforms. I can't speak to the exact pricing, however. 

There may be some ancillary services that may cost more. They don't have a comprehensive plan, yet they charge for everything. 

What other advice do I have?

We're a partner.

I'd rate the solution eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
KrishnaMurthy3 - PeerSpot reviewer
Practice Director - Microsoft & Opensource at GyanSys Inc.
Real User
Top 5
Simple setup, scalable, and reliable
Pros and Cons
  • "The stability of Microsoft Azure App Service is good."
  • "Microsoft Azure App Service could improve by having better integration with on-premise solutions."

What is our primary use case?

Microsoft Azure App Service is primarily used to host web-based applications.

What needs improvement?

Microsoft Azure App Service could improve by having better integration with on-premise solutions.

For how long have I used the solution?

I have been using Microsoft Azure App Service for approximately five years.

What do I think about the stability of the solution?

The stability of Microsoft Azure App Service is good.

What do I think about the scalability of the solution?

Microsoft Azure App Service is scalable.

We have customers with 20,000 employees and others with 100,000 employees using this solution.

How are customer service and support?

The support from Microsoft Azure App Service has been supporting my clients.

How was the initial setup?

The setup of Microsoft Azure App Service is easy. The Microsoft Azure App Service can be created within seconds.

What's my experience with pricing, setup cost, and licensing?

The cost of the solution is based on usage. It is less expensive than other solutions.

What other advice do I have?

I would recommend this solution to others.

I rate Microsoft Azure App Service a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Integration Engineer at a financial services firm with 201-500 employees
Real User
An easy-to-setup solution that helps to jump to cloud services easily
Pros and Cons
  • "One of our reasons to use the product is its cloud service. Our usage is mainly on the cloud and we like the benefits that we can get from the cloud. You can easily do the literal shift of your application easily. You can jump into the cloud very quickly."
  • "If you are not using the product properly, then it can cost you a lot of money. Hence, you need to make sure that you choose the services wisely. You need to make sure that you have a budget and have some alerts associated with it. The tool's cost can easily go high if you don't consider these things properly. You need to review your existing subscription."

What is most valuable?

One of our reasons to use the product is its cloud service. Our usage is mainly on the cloud and we like the benefits that we can get from the cloud. You can easily do the literal shift of your application easily. You can jump into the cloud very quickly. 

What needs improvement?

If you are not using the product properly, then it can cost you a lot of money. Hence, you need to make sure that you choose the services wisely. You need to make sure that you have a budget and have some alerts associated with it. The tool's cost can easily go high if you don't consider these things properly. You need to review your existing subscription.  

For how long have I used the solution?

I have been working with the product for more than two years. 

What do I think about the stability of the solution?

The product is quite stable. 

What do I think about the scalability of the solution?

The solution is scalable both vertical and horizontal. You should be specific about the Linux or Windows environment. 

How are customer service and support?

The tool's support is good. Sometimes, you need to make sure of the people who are supporting you. Microsoft support can get delayed easily. You need to be in regular contact with the account managers of your account on the Microsoft side so that you can escalate things. Typically, we don't use support and use it only for production issues which require urgency. 

How would you rate customer service and support?

Neutral

How was the initial setup?

The tool's setup is easy since there is a lot of free documentation from Microsoft available. You need to be part of the training as well. The tool's deployment is super quick and gets completed in five minutes. 

What was our ROI?

The solution is worth its money. 

What's my experience with pricing, setup cost, and licensing?

I would rate the product's pricing a five out of ten and is subscription based. 

What other advice do I have?

I would rate the product an eight out of ten. I would advise people to go with the trial version since you can use most of the functionality in the trial version. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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Buyer's Guide
Download our free Microsoft Azure App Service Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Microsoft Azure App Service Report and get advice and tips from experienced pros sharing their opinions.