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Babatunde Ojo - PeerSpot reviewer
Cloud Engineer at Tek Experts
Real User
Can run a function faster and more frequently, is easy to utilize, and only requires minimal setup
Pros and Cons
  • "I've used Microsoft Azure App Service quite a lot, and what I like best about it is that it's a serverless HAM, which is a feature that can run a function, a single function, but faster and more frequently without needing any other assistance. This has been what I found most valuable in Microsoft Azure App Service, the serverless option that's very easy to utilize, and you only need a minimal setup to use this and to enjoy the functionalities required, so the solution gives me a lot of comfort whenever I'm using it."
  • "Customers love it when a solution is affordable, but with Microsoft Azure App Service, you can start and stop it, and when you stop it, it won't be reachable and it won't be available, yet you're still being charged for it. You'll still be charged even if the solution isn't accessible because Microsoft Azure App Service runs on a shared virtual machine that keeps on running, so if there's a way to work this out, it'll be a great improvement to only pay for what you use. The solution should have no hidden cost and no extra charge when it's stopped. This is what needs improvement in Microsoft Azure App Service."

What is our primary use case?

My use case for Microsoft Azure App Service is to deploy web solutions faster and easier online. Rather than setting up my servers and worrying about the need to set up the infrastructure, the OS, and the run time, I use Microsoft Azure App Service for faster deployment and to get my solutions to the market at a faster rate.

What is most valuable?

I've used Microsoft Azure App Service quite a lot, and what I like best about it is that it's a serverless HAM, which is a feature that can run a function, a single function, but faster and more frequently without needing any other assistance. This has been what I found most valuable in Microsoft Azure App Service, the serverless option that's very easy to utilize, and you only need a minimal setup to use this and to enjoy the functionalities required, so the solution gives me a lot of comfort whenever I'm using it.

What needs improvement?

Customers love it when a solution is affordable, but with Microsoft Azure App Service, you can start and stop it, and when you stop it, it won't be reachable and it won't be available, yet you're still being charged for it.

You'll still be charged even if the solution isn't accessible because Microsoft Azure App Service runs on a shared virtual machine that keeps on running, so if there's a way to work this out, it'll be a great improvement to only pay for what you use. The solution should have no hidden cost and no extra charge when it's stopped. This is what needs improvement in Microsoft Azure App Service.

For how long have I used the solution?

I've been using Microsoft Azure App Service for four years now, but professionally, this is my second year to use it.

Buyer's Guide
Microsoft Azure App Service
August 2025
Learn what your peers think about Microsoft Azure App Service. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,164 professionals have used our research since 2012.

What do I think about the stability of the solution?

Microsoft lives up to its word. For example, the SLA it promised is 99.7%, and to the best of my knowledge, Microsoft Azure App Service has been able to reach that percentage without any global outage from any of the services and underlying infrastructure that power it. The solution is available 100% throughout its lifetime.

What do I think about the scalability of the solution?

Microsoft Azure App Service is very scalable, and it's built in such a way that it encourages flexibility in scaling. You can grow from a single instance to thirty instances, and you can increase from 5GB RAM to over 30GB RAM.

Microsoft Azure App Service is designed so you can start small and expand as your customer base grows. It's built around that ideology and it's been living up to that ideology. The solution is defined scalability-wise, and it's practical in both approach and usage.

How was the initial setup?

The setup for Microsoft Azure App Service is very straightforward. All you have to do is navigate to the portal, search for the App Services, curate one, give it a name, select a location, region, and resource group, then customize the number of RAM you want. Do you want a disk to be attached to it? Do you want to do some modern networking parameters which are not requirements?

The basic requirements for setting up Microsoft Azure App Service are very straightforward, so anyone who can power his computer can get started with.

You also have several deployment options to choose from for Microsoft Azure App Service which would make life easy. You can deploy from your existing repository, or you can upload your code directly, so for me, the setup is quite easy for the solution.

How long Microsoft Azure App Service deployment usually takes depends on the content, specifically the size of the content you want to deploy to it. At most, if you have a one-page website, the solution takes less than five minutes to deploy, which is quite fast, so you can get your sites up and running in less than twenty minutes with the setup and deployment, so the process is considerably okay.

What's my experience with pricing, setup cost, and licensing?

The pricing for Microsoft Azure App Service is per hour, and you're billed per hour, and it depends on the plan you're using. Each plan can host up to a minimum of four to eight applications at a time, so the pricing is quite okay with how I use Microsoft Azure App Service currently, but with the little testing I've done, I saw that some other regions tend to be costlier than others. If the same SLE is delivered for all services, there should be a way to make the prices parallel across regions. Having more transparent pricing for Microsoft Azure App Service would give customers more comfort.

What other advice do I have?

Microsoft Azure App Service can be used by a lot of people, but either the cloud engineer or the infrastructure engineer should be in charge of it because the solution relates to a lot of infrastructures and other resources such as storage, databases, networking, firewalls, and it can even relate to APIs and other resources outside the cloud environment. A lot of people can work on Microsoft Azure App Service, but it's best handled by the cloud engineer who has an understanding of how to implement the relationship with other resources.

I've worked on Microsoft Azure App Service for four years, and I have enough experience to orchestrate, manage, and maintain it.

My advice to anyone looking to use Microsoft Azure App Service is that you should try it and see the power of getting your applications out at a faster rate. It can get your application to speed up in less than twenty minutes, and it can handle between thirty to fifty thousand users at a time. You can try Microsoft Azure App Service while you're starting, then you can keep scaling until you need more resources or more solutions that can help you with your workload. Try Microsoft Azure App Service out, so you can see for yourself what it can give you. This is the best way to enjoy its features and benefits.

My rating for Microsoft Azure App Service is nine out of ten.

My company is a partner of Microsoft Azure App Service.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Arti Jaiswal - PeerSpot reviewer
Cloud Solutions Architect at UGL
Real User
Helpful automated deployment, high availability, and low maintenance
Pros and Cons
  • "The most beneficial aspect of Microsoft Azure App Service is its automated DevOps deployment, which includes configurations that ensure secure connections to key vault and database resources."
  • "Extended uptime and improved speed would be beneficial for both development purposes and the free tier of the service. Currently, the uptime is limited to a few hours per day, which could be increased to provide more continuous and efficient usage."

What is our primary use case?

I am using Microsoft Azure App Service for running web applications.

What is most valuable?

The most beneficial aspect of Microsoft Azure App Service is its automated DevOps deployment, which includes configurations that ensure secure connections to key vault and database resources.

What needs improvement?

Extended uptime and improved speed would be beneficial for both development purposes and the free tier of the service. Currently, the uptime is limited to a few hours per day, which could be increased to provide more continuous and efficient usage.

For how long have I used the solution?

I used Microsoft Azure App Service within the last 12 months.

What do I think about the stability of the solution?

Microsoft Azure App Service is highly stable.

I rate the stability of Microsoft Azure App Service a ten out of ten.

What do I think about the scalability of the solution?

The solution is scalable. 

We have approximately 20 people using the solution.

Microsoft Azure App Service offers multiple tiers that can be scaled out as per the specific requirements of the developer or team. Choosing the appropriate tier depends on the performance and load requirements of the website.

I rate the scalability of Microsoft Azure App Service an eight out of ten.

How are customer service and support?

Often, the team responsible for supporting a particular solution may have biases towards it and may encourage customers to use it, even if it may not be the optimal solution for their needs. Additionally, the support attempt to upsell solutions that are not desired.

I rate the support of Microsoft Azure App Service an eight out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have previously used WebLogic, Tomcat, Red Hat, and JBoss. There are a lot of application servers, which we used to run on-premise. We switched from these solutions to a cloud offering. Many companies are moving to the cloud.

How was the initial setup?

The initial setup of Microsoft Azure App Service is straightforward and easy. It is helpful to read the documentation. It takes a few minutes to deploy.

I rate Microsoft Azure App Service an eight out of ten.

What about the implementation team?

One person is able to do the deployment.

What was our ROI?

We received a return on investment using  Microsoft Azure App Service.

What's my experience with pricing, setup cost, and licensing?

As you move up the license tiers it becomes expensive.

I rate the price of  Microsoft Azure App Service a seven out of ten.

What other advice do I have?

The solution requires one person for maintenance. Some of their responsibilities are updating the code and deploying the web app.

If you need to quickly set up and run an application without incurring any setup costs, this is the way to go. With this approach, you don't need to install or run anything on-premise. Simply create the application and start using it - the setup process is straightforward and fast.

I rate Microsoft Azure App Service a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Azure App Service
August 2025
Learn what your peers think about Microsoft Azure App Service. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,164 professionals have used our research since 2012.
Reema Nandi - PeerSpot reviewer
Application Development Associate Manager at Accenture
Real User
A solution with great server management and helps improve performance.
Pros and Cons
  • "We are able to do millions of things simultaneously."
  • "The configuration is slow without understanding the systematic process."

What is our primary use case?

We use this product for integration and use a bidirectional approach. Some cases are created in service now, which are pushed to Salesforce. When an item is created in Salesforce, it is also created in ServiceNow which exposes some risk APIs. Those risk APIs are Salesforce, snow and sales group, but it's not enough for our portal because they need some customization, so we do it ourselves with function apps deployed over Azure. The function apps are forced through API and ServiceNow and application performance integration systems. These function apps are consumed by those APIs.

What is most valuable?

We are able to do millions of things simultaneously. Additionally, Azure maintains and manages the server, which is very helpful because we don't have to. The microservice architecture is also very good. Performance wise it is the best thing I have ever found.

What needs improvement?

The product could be improved by including crude operations. Previously, we provided it in the same application. However, when the operation went down, other operations also went down. This was one of the risks we had to overcome with this solution to avoid other operations being affected when one operation went down. With this resolved, the performance will be seamless because data can be handled simultaneously.

For how long have I used the solution?

We have been using this solution for the last six months. Microsoft Azure App Service has multiple plans and subscriptions. It provides access to certain subscriptions and specific profiles, fewer consumption plans and subscription premium plans. So when we work on logic or function apps, they provide certain resource groups. We can discuss certain logic and function apps when we have access to resource groups.

What do I think about the stability of the solution?

The solution is stable. Everything is organized. Additionally, access is provided to their help centres in case you face difficulty. When we had issues, we contacted them, and they made a ticket and resolved it.

What do I think about the scalability of the solution?

The solution is scalable. Approximately 50 to 100 people in different roles use this product in our company. However, I am unaware of the total amount of people that could be added to this product.

How are customer service and support?

Unfortunately, I cannot comment on our experiences with customer service and support at this time.

How was the initial setup?

The initial setup was easy. However, understanding the configuration was important because everything was very systematic. The configuration is slow without understanding the systematic process.

Deployment is fast, and it takes a few seconds to publish it. This often occurs in our application because we have to make changes, but not all of our staff are involved in deployment. We take 15 minutes from the client and 15 for testing, but it takes only two to three minutes to publish.

What's my experience with pricing, setup cost, and licensing?

There are several plans available for different licenses and costs. When using this product for the first time, it is essential to understand the type of scaling required, the kind of skills needed and the level of necessary tiers. For example, to keep services running for up to 24 hours, there is a charge, but if you want to have your app services running for 12 hours daily, there is a different charge. You can also purchase specific plans. In addition, there are different types of client packages. Therefore it is important to explore each package to find the one best suited for the task required. We suggest using this product, which is helpful because it improves performance and loading times.

Which other solutions did I evaluate?

We chose this product because it has several plans, including consumption plans. My company will not have to worry about maintaining server systems. Hence, we only have to perform a daily routine after deploying and maintaining the service. Our company handed these tasks to Azure. Microsoft Azure takes care of our content application, including when to turn it off. We pay for these services, which saves us the pain of managing them. This is very important when using Microsoft Azure.

What other advice do I have?

I rate this solution a ten out of ten. It is a very good solution that improves our performance. However, it would be helpful to include flow diagrams via logic apps in the next release.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
DIRECTOR'S CHANGE OF PARTICULARS at CodeOneMedia
Real User
A stable solution that provides vertical and horizontal scaling and works much better with dot net applications
Pros and Cons
  • "The most valuable features of Microsoft Azure App Service are its vertical and horizontal scaling, along with its ability to throw a docker image."
  • "Microsoft Azure App Service needs some improvement in the scaling area."

What is most valuable?

The most valuable features of Microsoft Azure App Service are its vertical and horizontal scaling, along with its ability to throw a docker image.

What needs improvement?

Microsoft Azure App Service needs some improvement in the scaling area. The solution should also be able to easily host apps that don't have an HTML front end.

For how long have I used the solution?

I have been using Microsoft Azure App Service for ten years.

What do I think about the stability of the solution?

I rate Microsoft Azure App Service ten out of ten for stability.

What do I think about the scalability of the solution?

Around 1,000 users use Microsoft Azure App Service in our organization.

I rate Microsoft Azure App Service a nine out of ten for scalability.

How was the initial setup?

The solution's initial setup is pretty simple. I rate Microsoft Azure App Service an eight out of ten for the ease of its initial setup.

What about the implementation team?

Microsoft Azure App Service's deployment is very quick and could take minutes since it is on an app-by-app basis. The solution's deployment requires minimal staff.

What's my experience with pricing, setup cost, and licensing?

I rate Microsoft Azure App Service a seven out of ten for pricing.

Which other solutions did I evaluate?

Before choosing Microsoft Azure App Service, we evaluated AWS. Ultimately, we decided to go with Microsoft Azure App Service because it natively works much better with dot net applications than AWS. Not that AWS does it badly, but Microsoft Azure App Service is much more up-to-date.

What other advice do I have?

Microsoft Azure App Service is deployed on-cloud in our organization.

I advise users to think about the types of applications they want to host on the cloud and adapt it for the cloud instead of doing a lift and shift.

Overall, I rate Microsoft Azure App Service an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Ronald Rhey Minoza - PeerSpot reviewer
Chief Executive Officer at PROJECT MOONSHOT
Real User
Top 10
Beneficial application grouping, highly reliable, and effective autoscaling
Pros and Cons
  • "The most valuable feature of Microsoft Azure App Service is autoscaling and resource grouping. Additionally, the integration works well, it is easy to do."
  • "Microsoft Azure App Service has a lot of complexity because there are a lot of options and functionality. It is simple to become confused, there are many technical elements to learn before you can utilize the solution. If they could make the solution easier to use it would be a benefit."

What is our primary use case?

We are using Microsoft Azure App Service in systems, such as government, credit loan, and app services.

What is most valuable?

The most valuable feature of Microsoft Azure App Service is autoscaling and resource grouping. Additionally, the integration works well, it is easy to do.

What needs improvement?

Microsoft Azure App Service has a lot of complexity because there are a lot of options and functionality. It is simple to become confused, there are many technical elements to learn before you can utilize the solution. If they could make the solution easier to use it would be a benefit. 

In an upcoming release, mobile device usage could be a better experience.

For how long have I used the solution?

I have been using Microsoft Azure App Service for approximately five years.

What do I think about the stability of the solution?

The solution is highly stable.

I rate the stability of Microsoft Azure App Service a ten out of ten.

What do I think about the scalability of the solution?

With all the deployments we have in many companies there are only a few users that use it.

I rate the scalability of Microsoft Azure App Service a nine out of ten.

How was the initial setup?

The initial setup of Microsoft Azure App Service is simple. 

What's my experience with pricing, setup cost, and licensing?

The price of the support could improve. It is expensive.

I rate the price from Microsoft Azure App Service a one out of ten.

Which other solutions did I evaluate?

I did compare this solution with Amazon AWS and Amazon and Amazon EC2. They are all comparable solutions. What stands out the most in Microsoft Azure App Service is the speed. Selecting the best solution will also depend on the use case.

What other advice do I have?

We utilize Azure Cosmos DB, which has a distinct architecture compared to other services. Initially, we were concerned about the high costs associated with it since every document incurs charges due to Azure's containerization of every collection. However, we discovered that running it in a single container eliminates this cost.

I rate Microsoft Azure App Service a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Technical Lead at a tech services company with 1,001-5,000 employees
Real User
A multi-tenant environment where customers can load and run applications
Pros and Cons
  • "The most valuable feature is the ability to scale the application."
  • "The outbound connectivity is not great."

What is our primary use case?

Our primary use case for this solution is hosting web applications which can be Linux or Windows-based. Microsoft Azure App Service is a multi-tenant environment where customers can load and run the application. It is similar to a platform as a service.

What is most valuable?

The most valuable feature is the ability to scale the application. It scales dynamically and comes with two features. If you can find a fabulous feature in the Azure Functions app, it allows you to scale, so you don't need to worry about manually scaling or setting any scaling parameters. Then it automatically does the scaling on its own.

The other feature comes with VNet integration. So we can connect the Microsoft Azure App Service to a VNet so that it can privately communicate with other resources within Azure with a private IP. It also comes with the CDN feature, which can automatically load in some of your configuration files and use it instead of going back to storage to pick that up. It also has awesome features like backup, so you don't need to set up a recovery service, as it automatically does that. So you can back up the existing state of your application in case of any loss. In a nutshell, it has dynamic tools.

What needs improvement?

The outbound connectivity is not great but can be improved because, on virtual machines, the Microsoft Azure App Service uses four or five outbound IPs. So basically, if you want to communicate with an external source, you can use outbound IPs. For example, you must whitelist the outbound IP when communicating with an SQL database externally. However, because it's a multi-tenant environment and other customer applications are being shared on a skills tab, there are always limitations in the smart port. So each customer has a particular allocated smart port, which they should exhaust. It helps to work with the code. Regardless of features like a firewall where they have a hub and an environment they have features like a front door which can increase the smart port's limits to about 64,000. Hence, it will be good to have one IP without needing to add any other infrastructure.

Additionally, they can improve scaling the typical environment in terms of scalability. I believe the limit for the multi-tenant environment is about 20 to 30 maximum on the PV3. So if they can increase that, other than having these significant scaling limits for the Microsoft Azure App Service environment, which is about 200, that will also help.

Also, dedicating one outbound IP for App Service will go a long way.

For how long have I used the solution?

We have been using this solution for approximately three years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

They have a good support team. We don't think the front-end support is of concern because the front end has to talk to the internal respective application engineering team. Sometimes the core platform issues may take about two months or more. They can answer your queries, and they can help you do investigations.

Additionally, depending on your support package, if you have a premium plan, you get the best because you have support engineers who are intelligent. But you get different services with the pro-direct support plan. There's miscommunication between the front end and the application engineering team. I think that's something that they need to improve. On a premium plan, you get excellent support. I rate support for pro-direct a six out of ten and premium support an eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy. You can set it up through the portal, a template, or Terraform. It integrates with other features like Docker so if you have your image in Docker Hub or ECR, you can select the image, and it pulls those images in and runs your application.

It has many features, and other deployment methods like Bitbucket, FTP, DevOps, and GitLab can integrate these things into Microsoft Azure App Service. It is easy to set up because you don't need to start building servers. We also don't need to complete any maintenance. 

What's my experience with pricing, setup cost, and licensing?

The price of this solution is competitive. It works as an App Service plan so you can have multiple App Services that are part of a plan. So, for example, you can have about 10 App Services in an App Service plan. It's like a VM, where you have different applications running and you are not charged for all of the applications. However, you are being charged for the plan, so I think it's worth having that setup. At the same time, you need to plan how your costs will be and their ranges of variations. As we call it, SKU is where you can easily factor in so it is okay in terms of price.

One of the best products is the Functions app, which comes with serverless computing in the sense that it gives you about a million transactions for free every month. That is one of the cheapest. So you don't need to worry about how long your function triggers, just that if it scales more than that and performs more transactions, you get charged for it. The exact cost depends on the SKUs.

What other advice do I have?

I rate the solution an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Cloud solution architect at a tech vendor with 10,001+ employees
Real User
A scalable solution with user-friendly Power Apps
Pros and Cons
  • "The Logic Apps and Azure functions are very robust."
  • "The setup is complex if you have no experience."

What is our primary use case?

We use this solution for everything I do. We use it on e-commerce platforms and for business activities. Currently, we're using the latest version of the App. However, we used the e-commerce version between 2019 and 2020.

What is most valuable?

The most valuable feature is the Power Apps because it is very user-friendly. In comparison, the Logic Apps and Azure functions are very robust.

What needs improvement?

I can't pinpoint a specific feature that can be included in the next release because Microsoft is making new changes to the app every day. Currently, everything works perfectly. 

For how long have I used the solution?

We have been using this solution for five years. I am a Cloud Solution Architect with TCS, primarily on the Azure front. I research different types of Power Apps. I focus on POCs and deal with architecture data.

What do I think about the stability of the solution?

This solution is stable as we haven't faced problems working with it yet.

What do I think about the scalability of the solution?

This solution is scalable.

How are customer service and support?

I can't comment on my experience with the customer service and support team because we connect directly with Microsoft whenever we have any issues.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

It is easy to set up if you have experience and knowledge working with it, but the setup is complex if you have no experience. 

Regarding pricing, I can't comment on pricing because I don't deal with issues related to pricing. 

What other advice do I have?

I rate this solution an eight out of ten. My advice would be to gain experience, get an MSN license and practice before working in production environments.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Andriy Lyubimov - PeerSpot reviewer
Azure Practice Leader at a computer software company with 5,001-10,000 employees
Vendor
Good backup and restore, with vertical, horizontal, and DEV scaling options
Pros and Cons
  • "I like that it's a ready-to-use, out-of-the-box solution that provides all of the necessary functions for customers, such as codes that can be quickly switched from the production version, or from test and DEV versions to production."
  • "It would be fantastic if Microsoft morphed after my exit service, removing it from subscriptions and moving it to different regions, especially for that service."

What is our primary use case?

We mostly use Microsoft Azure App Service for websites, such as content management systems, WordPress, and others, which are built on Azure Web Repair and App Services.

What is most valuable?

I like that it's a ready-to-use, out-of-the-box solution that provides all of the necessary functions for customers, such as codes that can be quickly switched from the production version, or from test and DEV versions to production. 

Quote backup and restore vertical and horizontal scaling, and DEV scaling are all available. In this case, developers do not need to learn and spend their time on the configuration for the platform, just coding and asking to compute, which they need and that configuration, which platform provides them.

What needs improvement?

Price could be reduced.

Particularly with Azure Web Apps. According to their current architecture, moving services from one Azure subscription to another is difficult.

Customers can consume the Azure platform through a variety of subscriptions from various partners, financial visions, current political visions, and so on. Some services on the Microsoft Azure platform can be moved automatically from one subscription to another based on security and financial rules, while others cannot.

Azure Web Apps are the type of service that does not automatically move from subscription to subscription, and region to region. A lot of manual labor must be performed by their organization, customer, and engineers, if necessary.

They must pay too much attention to how to plan this, how to switch off, switch on, on which days, at what times, and so on. A lot of administrative work is done, but it's not very good. 

It would be fantastic if Microsoft morphed after my exit service, removing it from subscriptions and moving it to different regions, especially for that service.

For how long have I used the solution?

I have used Microsoft Azure App Service for the last 12 months.

Because it is cloud-based, there is only one version.

What do I think about the stability of the solution?

Microsoft Azure App Service is stable. It's good enough. it's present here, but anyone can take it if it's needed. Especially now, Microsoft offers a very special support program in Ukraine. For example, if a customer needs to support their business processes, they can use any Azure solution for free until the end of the calendar year.

What do I think about the scalability of the solution?

Microsoft Azure App Service is a scalable solution.

How are customer service and support?

We are a technical support team, and we handle all of our support needs. We have not contacted technical support.

I am Microsoft-certified trained. This is why I don't require any additional support assistance; I train others. In other words, every Microsoft commercial partner receives direct Microsoft support. For example, Amazon provides additional information from the traditional partner channel, or by extra support, through premier support contracts. All of them must be present on a commercial basis in order to provide truly high-quality services to customers.

Which solution did I use previously and why did I switch?

I am a technical architect and I have some commercial partners. I work as a system integrator. It is a software, global company that specializes in delivering cloud software, solutions, and services. As for this, I have over 25 years of experience with all stacks, including Azure, AWS, Google GCP, Oracle Cloud, and others. I was very interested in the Zimbra and Microsoft Exchange compilation because, in my opinion, based on my experience and statistics, Zimbra is not widely used in our accounting and based installation. However, one commercial customer inquired about my thoughts on Zimbra in conjunction with Exchange. It was very unfamiliar to me, which is why I attempted to conduct independent research on Zimbra solutions. Who and how are relevant to that question. I don't think we'll implement Zimbra because it's outside of our stack, but it was very interesting to get some perspective on the questions, nothing special, just vision and experience and growth.

We use what our customers requested from the Microsoft stacks, which are mostly infrastructure as a service solutions. It is a very limited number of PaaS installations or implementations, such as Aurora or Microsoft SQL, Azure SQL as a service, web applications on Azure, and so on. Of course, SaaS, such as Office 365, is a good option, but I can't say what other options aren't because the Microsoft stack is our primary commercial platform for our sources. It's fantastic; it provides us with some commercial advantages.

We recently used Azure, virtual machines, virtual networks, and virtual storage, as well as Azure IaaS Stack, Azure Virtual Machines, and Azure Storage.

Because Azure Web Services is based on the Azure IaaS Stack, it is infrastructure as a service. It's a platform as a service that's based on IaaS for some purposes, but our customers don't need the services to bring ready-to-use apps because they don't have a lot of education and institutes. Overall, Qualys solutions are not widely used in Ukraine, for example, by schools, governments, and institutes, due to commercial issues and, in particular, our notice time.

We chose Microsoft Azure App Service because the customer inquired. We are a very commercial company, and if the market or the customer did not request it, we did not provide it. If the customer requests it, we will provide it.

How was the initial setup?

I don't recall any problems with the initial setup at the time because I believe it was adequate. I didn't hear anything about widespread or public knowledge of some issues in that area.

What was our ROI?

Most importantly, not too much. The customer has a high level of financial maturity to value DPI; they do not discuss ROI or other metrics. They simply book on current, can say spending, if current model spending is adequate.

What's my experience with pricing, setup cost, and licensing?

Price could always be cheaper.

It is not about the license fees, but rather about the pay-as-you-go services.

Customers consume varying amounts of quality services and pay roughly the same amount. Where there are different customer sizes, some customers consume $5,000 US dollars per month. I have some customers who pay and consume more than $20,000 US dollars per month, for example. It is determined by customer sizes and requirements, which vary from month to month.

What other advice do I have?

I would advise paying closer attention to the architecture of the solutions. If the architecture is well designed, this will be a very good placement on cloud solutions; otherwise, it will be placed incorrectly. It's a common situation, and owing too much money as it should be.

I would rate Microsoft Azure App Service a nine out of ten.

We are a Microsoft partner.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure App Service Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
Buyer's Guide
Download our free Microsoft Azure App Service Report and get advice and tips from experienced pros sharing their opinions.